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July 2000A29914-001
Contents
Prefaceix
Who should read this manual ................................................................... x
Conventions used in this manual.............................................................. x
Chapter 1Introduction1
What is an Intel® NetStructure™ Cache Appliance? ............................... 2
Why use this caching appliance?....................................................... 2
This manual describes how to use and configure an Intel® NetStructure™ Cache Appliance
system (referred to as “appliance” in this manual) either as a single node or as a cluster of
nodes.
The manual covers the following topics:
◆
Chapter 1
◆
Chapter 2
monitoring, and configuring the appliance.
◆
Chapter 6
with the appliance.
◆
Appendix A
and features of the appliance.
◆
Appendix B
contains an overview of the appliance and an overview of this guide.
through
contains information to help you troubleshoot problems you might have
contains background information about the appliance’s main components
provides error information.
Chapter 1
contain procedural information about starting,
xi
Who should read this manual
This manual is intended for system administrators who configure, run, and
administer Intel NetStructure Cache Appliance systems. Consequently, the
information in the manual was written with the assumption that the reader has
experience in Web server administration and configuring TCP/IP networking.
Conventions used in this manual
This manual uses the following conventions.
ConventionPurpose
italicsRepresent emphasis and introduce terms, for example,
“the management cluster.”
bold
monospaced
font
monospaced
bold
monospaced
italic
brackets [ ]Represent optional command arguments in command
Represents graphical user interface options and menu
names, for example, “
Represents commands, file names, file content, computer
input, and output, for example, “use the
command.”
Represents commands that you should enter literally, for
example, type
Represents variables for which you should substitute a
value, for example, “enter a
The Intel® NetStructure™ Cache Appliance is a carrier -class caching appliance that offers
high performance, high availability, and simple centralized management. The appliance
automatically and efficiently copies network documents and images, bringing them closer
and serving them faster to your users.
When placed strategically in a network, the appliance can serve user requests for objects
from its cache or the caches of neighboring appliances rather than have requests served
from an origin server. This relief results in improved network performance, and a
perceived higher quality of service. At the same time, the appliances reduce Internet
bandwidth usage by eliminating redundant requests for popular documents.
This chapter provides the following overviews:
◆
What is an Intel® NetStructure™ Cache Appliance?‚ on page 2
◆
Intel NetStructure Cache Appliance features‚ on page 3
◆
How to use this guide‚ on page 5
1
What is an Intel® NetStructure™ Cache
Appliance?
Internet users request billions of documents each day all over the world.
Unfortunately, global data networking has become difficult for professionals as
they struggle with overloaded servers trying to keep pace with society’s growing
data demands.
The Intel NetStructure Cache Appliance family provides you with a turnkey,
scalable solution you can place in your network to deliver industry-leading
caching capabilities. Your system is designed for fast and reliable caching for
Internet Service Providers (ISPs), backbone providers, and large intranets.
Why use this caching appliance?
Caching can significantly reduce pressure on busy networks and servers by
storing copies of popular documents near their users. Instead of making multiple
requests for the same document across congested networks to overloaded servers,
users access copies from the caching appliance’s large, fast local cache. This
reduces backbone congestion, provides faster response, and improves the quality
of service.
The following design features make the Intel NetStructure Cache Appliance a
carrier-class caching product:
✔
Speed (the ability to handle thousands of simultaneous user connections)
✔
Scalability (you can easily add nodes to a management cluster as needed)
✔
Fault tolerance (redundant boot images)
✔
Secure single-point administration (you can configure many nodes at once)
See
Intel NetStructure Cache Appliance featur es‚ on page 3
about these features.
for more information
Flexible cache architecture
You can use the appliance alone or with other enterprise software, including other
caching products. Here are some examples of ways to use the appliance.
Web proxy cache
User requests go to the appliance on the way to the destined web server . If the
cache contains the requested document, the appliance serves the requested
document directly. If the cache does not have the desired document, the
appliance acts as a proxy, fetching the document from the web server on the
user’s behalf, and keeps a copy to satisfy future requests.
The appliance can be configured as a web server to accelerate slower
traditional web servers. Documents stored in cache are served at high speed,
while documents not in cache are requested on demand from slower,
traditional web servers. This
proxy
.
Part of an HTTP cache hierarchy
The appliance can participate in flexible cache hierarchies, where Internet
requests not fulfilled in one cache can be routed to other regional caches,
taking advantage of the of nearby caches.
ICP sibling
The appliance supports the standard Internet Cache Protocol (ICP) to
interoperate with existing ICP cache hierarchies. The appliance can send ICP
queries to neighboring caches as part of an ICP cache hierarchy.
NNTP news cache
The appliance caches and serves NNTP news articles and can accept news
feeds for designated news groups.
server accelerator
feature is also called
reverse
Intel NetStructure Cache Appliance features
The appliance provides a rich set of features to ensure high performance and
superior stability and to offer broad flexibility. The following list provides a brief
overview of the appliance’s primary features. For a more exhaustive list and
description of features, refer to
Scalability
The appliance scales from a single node into multiple-node
you to improve system performance and reliability simply by adding more
nodes to your cluster. Support exists for two types of clusters:
and
management-only clustering
Clustering‚ on page 140
Boot Image Redundancy
The appliance features both a primary and secondary boot image on separate
hard drives. When a drive with a boot image fails, a system administrator can
detect and replace the faulty hard drive. This feature helps maximize the time
your system is up and running uninterrupted.
Carrier-class architecture‚ on page 143
. For more information on clustering, see
.
.
clusters
, allowing
soft clustering
Chapter 1
Introduction
3
Multithreading process support
The appliance is the first commercial caching proxy server to aggressively
implement multithreading, breaking down large transactions into small,
efficient tasks. The appliance processes multiple outstanding requests
simultaneously and efficiently, even under peak loads.
High-speed caching
The cache consists of a high speed object database stored on raw disk.
Objects are stored and indexed according to their URL and associated
headers. This enables the appliance to store, retrieve, and serve not only web
pages, but parts of web pages, providing optimum bandwidth savings.
Broad protocol support
The Intel NetStructure Cache Appliance supports the following protocols:
✔
HTTP versions 0.9 through 1.1
✔
FTP
✔
NNTP
✔
ICP
✔
SSL encryption
✔
WCCP 2.0
HTTP cache hierarchy support
In a hierarchy of proxy servers, the appliance can act either as a parent or
child cache, either to other Intel NetStructure Cache Appliances, or to other
caching products.
Web server acceleration
Through reverse proxy, the appliance can act as a web server accelerator,
handling requests for and relieving stress from web servers.
Transparency option
With transparent interception of user traffic, user requests are automatically
injected into the cache on their way to the eventual destination. Users request
Internet data as usual without any browser configuration, and the appliance
automatically serves their requests.
Secure, single-point administration
The appliance offers two administration alternatives to suit the needs of
different environments:
✔
Browser-based interface
: The Manager User Interface (UI) offers
password-protected, single-point administration for an entire cluster.
✔
Command-line interface
: The command-line interface lets you
configure the system’s network addresses and lets you control,
configure, and monitor the appliance.
The appliance can be monitored and managed through SNMP network
management facilities. The appliance supports two management information
bases (MIBs). The first, MIB-2 is a well known standard MIB. The second,
the proprietary Intel NetStructure Cache Appliance MIB provides more
specific node and cluster information.
Performance reporting
You can get performance statistics at a glance from the Manager UI or from
the command-line interface.
How to use this guide
The rest of this guide contains three parts: background information, procedural
chapters, and reference appendixes.
To find out about …See …
Procedureshow to get startedStarting the system for the first time‚ on
page 8
how to use the Manager UIAccessing the Manager UI‚ on page 12
how to monitor and configure the
appliance using the Manager UI
how to use the command line
interface
how to upgrade softwareInstalling a new version of the appliance
how to troubleshoot system
problems
Appendicesbackground information including
web proxy caching, transparent
proxy caching, server acceleration,
cache hierarchies, news article
caching, and carrier-class
architecture
error messagesAppendix B‚ Error Messages
Using Monitor and Configure mode‚ on
page 13
Accessing the command-line interface‚
on page 15
software‚ on page 56
Chapter 6‚ Troubleshooting Problems
Appendix A‚ Caching Solutions and
Performance
Chapter 1
Introduction
5
Getting Started
This chapter contains the following sections:
◆Starting the system for the first time‚ on page 8
◆Accessing the Manager UI‚ on page 12
◆Accessing the command-line interface‚ on page 15
◆Verifying that caching works‚ on page 15
◆Changing passwords‚ on page 15
Chapter 2
7
Starting the system for the first time
Before you can start the Intel NetStructure Cache Appliance, make sure it is
physically connected properly. Connections include:
✔ Connecting to the network through the primary network interface.
✔ Connecting a Terminal Emulator or Concentrator to the appliance’s COM1
port using the serial cable that came packaged with the appliance.
✔ Attaching the supplied power cord to the appliance and plugging the cord into
an approved receptacle.
You can find instructions on how to physically set up your system in the Intel
NetStructure Cache Appliance Quick Start.
NoteSafety regulations and warranty require that the front bezel mounts and panel
must be in place during operation of the appliance.
Once you have made the physical connections, you can initially configure your
appliance and start it up.
▼ Initially configuring and starting your system
1From the Terminal Emulator or Serial Concentrator, make sure you are
emulating a VT100 terminal. Use these port specifications for the connection:
✔9600 baud
✔8 data bits
✔No parity
✔1 stop bit
✔Hardware flow control
2From the window emulating the VT100 terminal, open the connection to the
appliance.
3Power on the appliance by pressing the power button, located behind the front
bezel. Supplying power to the appliance starts the initial boot process. The
initial boot process takes approximately three to four minutes. During this
time random characters might appear on the screen of your VT100 terminal
emulator.
NoteSee the Intel NetStructure Cache Appliance Quick Start for locations of
Use the arrow keys to select setup and press the Enter key.
NoteFor information on how to navigate within the CLI, refer to Navigating the
command-line interface‚ on page 51.
7The setup menu appears. This menu allows you to configure network and
time parameters as well as view settings you have entered.
—networkConfigure Network
timezoneConfigure Time Zone
timeConfigure Date and Time
viewView Settings
8
Use the arrow keys to select network and press the Enter key. The following
network setup fields appear:
Enter IP Address192.168.1.10______________
Enter HostnameIntel-NetStructure-Cache__
Enter Netmask255.255.255.0_____________
Enter Nameserver IP__________________________
Enter Gateway IP192.168.1.1_______________
Enter Domain_________________________
9
In each field supply an appropriate value and press the Enter key. Pressing the
Enter key moves the cursor to the next field. After you have supplied values
for all six fields, press CTRL+X to save your changes and return to the
previous menu.
10 The bottom of the screen displays a message that indicates the setup has
completed. When the message appears, entries to the screen have been
successfully changed and stored. The menu on this screen should appear as
follows:
networkConfigure Network
–timezoneConfigure Time Zone
timeConfigure Date and Time
viewView Settings
Chapter 2 Getting Started9
Note
11
Use the arrow keys to highlight timezone and press the Enter key. Pressing
the Enter key causes a scrollable list of av ailable timzones to appear . Here is a
partial list:
–United StatesEastern
United StatesCentral
United StatesMountain
United StatesPacific
12
Use the arrow keys to scroll through the available zones and highlight the
appropriate zone for your area. After highlighting the applicable zone, press
the Enter key. Next, press any key to save your selection and return to the
previous screen as follows:
networkConfigure Network
timezoneConfigure Time Zone
–timeConfigure Date and Time
viewView Settings
In order for the timezone change to become effective, the appliance must be
rebooted. A reboot operation occurs later during the initial setup.
13 Use the arrow keys to highlight time and press the Enter key. Pressing the
Enter key causes the following fields to appear:
Enable(1)/Disable(0) Daylight Savings Time__
Currently Inside (1)/Outside(0) Daylight Savings Time__
Enter Time[HH:MM:SS]__:__:__
Enter Date[MM/DD/YYYY]__/__/__
14
Set your Daylight Savings T ime options. Then enter the time using a 24-hour
format (e.g., for 2:14:56 PM enter 14:14:56). For each part of the format, you
must press Enter to accept the value and to move to the next part of the field.
For example, after entering the two-digit hour value, pressing Enter causes
the value to be accepted and positions the cursor over the minutes part of the
time field. Supply the date using the MM/DD/YYYY format. After supplying
the date, press the CTRL-X key combination to save your changes and return
to the previous menu as follows:
networkConfigure Network
timezoneConfigure Time Zone
timeConfigure Date and Time
–viewView Settings
15
From this menu you can select view to verify the network and time
information you have entered. After you are sure all the information you ha v e
entered is correct, press the CTRL-X key combination twice to move back to
the main menu as follows:
setupInitial Intel Cache Setup
–installInstall Intel Cache
commitCommit Setup Changes
16
From the main screen, highlight install and press the Enter key. Selecting
install causes the settings to be written to the boot image. During the
Pressing the Enter key starts the final phase of the initialization process as
well as the cache application. The bottom of the screen indicates that the
cache application has started and prompts you to press the Enter key a second
time.
19 When the Initialization Complete! prompt appears, press the Enter
key to reboot the appliance. Rebooting the appliance takes several minutes.
During the reboot process, random characters might appear in the window of
the VT100 terminal emulator screen.
20 After your system completes the boot procedure, a console login prompt
appears with fields for both a login and password. At the prompt, supply
admin for both the login and password, and press Enter.
21 After the login completes, the initial menu appears with additional selections:
setupInitial Intel Cache Setup
–mainMain Intel Cache Controls
configIntel Cache Configuration
monitorView Statistics
expertEnter Expert Mode
saveSave Config to Floppy
loadLoad Config from Floppy
logoffLogoff
The system starts with factory settings. You can further configure or customize
the appliance by following the guidelines in Chapter 4‚ Configuring the Appliance.
Once the software is running, you can access the system through a web browser
by using the system’s IP Address with an appended :8081 as the URL. For
information on accessing the manager UI, refer to Accessing the Manager UI‚ on page 12.
Chapter 2 Getting Started11
Accessing the Manager UI
The Manager UI is a browser-based interface, consisting of a series of web pages.
Use the Manager UI to monitor performance and configure and fine-tune selected
nodes in your cluster. You can access any node in the cluster through the same
Manager UI.
▼ Accessing the Manager UI
1Open your web browser.
The Manager UI requires Java and JavaScript; be sure to enable Java and
JavaScript.
2Point your browser at this location, where nodename is the IP address you
have assigned to the appliance or the qualified DNS name. If the appliance is
part of a cluster, you will be logging into that specific node:
http://nodename:8081/
3Provide your appliance administrator’s ID and password. By default, the
administrator ID is
that you change the default administrator ID and password. You can change
these values by using the Security page. For information on how to use the
Security page, see Using the Security page‚ on page 39.
NoteShould you forget your password, contact Customer Service at Intel
Corporation for assistance. For information on how to contact Intel Customer
Service, see the Intel NetStructure Cache Appliance Product Support booklet
that came with your system.
NoteChanging ID and password values by using the Manager UI changes those
values for the node you are logging into only. Furthermore, changing the ID
and password for the Manager UI does not change the ID and password for
telnet access. You must use the command-line interface (CLI) to change the
telnet ID and password for the node.
The Manager UI appears in your browser in the default monitor mode. The
Dashboard page, as shown Figure 1, is the default page. From the
MONITOR and CONFIGURE tabs to the left of the Dashboard page, you
can reach all other Manager UI pages.
admin and the password is admin. It is recommended
The Manager UI has two modes, Monitor and Configure:
✔ In Monitor mode, view performance statistics and graphs. To access Monitor
mode, click the top of the MONITOR tab.
✔ In Configure mode, view and modify the appliance’s configuration options.
To access Configure mode, click the top of the CONFIGURE tab.
Chapter 2 Getting Started13
Figure 2 shows the control frame buttons for both the Monitor and Configure
modes.
Monitor mode frame
Figure 2The Monitor and Configure Control Frames
Configure mode frame
When you are in Monitor mode, you can access all the pages that report
information about the appliance’s performance. With the exception of the
information on the Dashboard page, information on the Monitor pages pertain
to the selected node. You can change nodes at any time by returning to the
Dashboard and clicking the node of your choice. For information about how to
use each of the performance screens, see Accessing monitor pages‚ on page 18.
When you are inConfigure mode, you can access pages that change system
configuration values for the selected node. Each time you click the Make These
Changes button the selected node’s configuration is updated.
NoteIt is recommended that you save current configuration values before making any
changes.
To save and restore an entire set of configuration files, refer to Using the
Snapshots page‚ on page 47. For information about all the values you can set in
Configuration mode, see Chapter 4‚ Configuring the Appliance.
Both the MONITOR and CONFIGURE tabs have a Help page button. When
you click the Help page button, the online help opens in another browser
window. Each of the Manager UI pages has online help available.
Accessing the command-line interface
You can access the command-line interface using one of two methods:
✔ Provide a serial connection to the Intel NetStructure Cache Appliance
machine. Refer to the Intel NetStructure Cache Appliance Quick Start Guide
for detailed information.
✔ Access the machine through a telnet connection. This method requires you to
enter a telnet Administrator ID and password. Refer to Changing the administrator password for telnet or serial access‚ on page 60 for
information on this ID and password.
For information on using the command-line interface, refer to Chapter 1‚ Using the Command-Line Interface.
Verifying that caching works
After starting the appliance, you should verify that it is up and running. To see if
the appliance is processing HTTP requests, do the following:
1From the Monitor tab in the Manager UI, click the Protocols button.
2Make a note of the current HTTP User Agent Total Document Bytes
statistic.
3Set your browser to the Intel NetStructure Cache Appliance proxy port.
4Browse the Internet.
5Check the HTTP User Agent Total Document Bytes value.
This value should have increased if caching is working.
Changing passwords
Two IDs and passwords exist for each appliance: one to access the Manager UI
and one to access the CLI when you are connected to the appliance through a
telnet or serial connection. By default, the appliance uses admin for both the
Administrator’s ID and password in each case.
For a given Manager UI session, an ID and password are required the first time
you access an appliance or the cluster, or when you attempt to connect to a node
through a telnet connection. The Administrator’s ID and password are unique for
each node in the cluster. It is recommended that you change the default
Chapter 2 Getting Started15
Administrator’s ID and password for both telnet and Manager UI access as soon
as possible after installing each node.
To change the password for the Manager UI, see Using the Security page‚ on
page 39. To change the password for the telnet or serial connection, see
Changing the administrator password for telnet or serial access‚ on page 60.
This chapter describes how to use the Manager UI to collect and interpret performance
statistics on the Intel NetStructure Cache Appliance.
This chapter contains the following sections:
◆Accessing monitor pages‚ on page 18
◆Using the Dashboard page‚ on page 18
◆Using the Node page‚ on page 20
◆Using the Graphs page‚ on page 21
◆Using the Protocols page‚ on page 21
◆Using the Cache page‚ on page 21
◆Using the ARM page‚ on page 21
◆Using the Other page‚ on page 22
◆Using the MRTG page‚ on page 22
17
Accessing monitor pages
The Manager UI uses monitor pages to present performance information on the
selected appliance and the cluster as a whole. A monitor page is a browser page
displayed as a result of “clicking” on a page button in the Manager UI. By
default, the Manager UI starts in monitor mode (as opposed to configure mode),
which displays Monitor page buttons.
▼ Reaching Monitor pages
1Open your browser to the Manager UI.
2Enter the Administrator ID and password. By default, the Administrator ID is
admin and the password is also admin. Intel recommends that the
administrator change these values when the appliance is initially installed.
NoteShould you forget your password, contact Customer Service at Intel
Corporation for assistance. For information on how to contact Intel Customer
Service, see the Intel
that came with your system.
3Click on a MONITOR tab.
NoteSome performance displays rely on Java. To use the Monitor pages or any
other pages in the UI, make sure your browser is set to enable Java and
JavaScript.
Information displayed on the monitor mode pages fall into two categories:
information for the selected node in the cluster, and information for the cluster as
a whole. To view information on a given node, you need to access that node as
described in Changing the selected node‚ on page 20.
NetStructure Cache Appliance Product Support booklet
Using the Dashboard page
The Dashboard page provides a concise vie w of the appliance and of the cluster.
The page displays all nodes in the cluster by name and tracks essential statistics
for each node. In the list of nodes, a single node is currently selected. Its name
appears in black text without underlining, while the rest of the node names appear
appear as hypertext links.
▼ Reaching the Dashboard page
1Be sure you are in monitor mode. If not, click the MONITOR tab.
2Click the Dashboard page button.
NoteBy default, the Dashboard page appears after you log onto Manager UI with
With the exception of the information on the Dashboard page and the cluster
information on the Node page, performance information pertains to a single
node.
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