Ace
Free Recipe App
User Manual
Welcome to the World of
Thank you for selecting an appliance from the Instant Brands™ family!
Our vision is to provide you with the right tools to enhance your food
preparation experience. Our appliances are designed to save you time,
replace a number of kitchen devices, and prepare healthy and tasty
meals in a convenient and dependable way.
Happy Cooking!
Robert J. Wang
Founder, CEO
Table of Contents
Important Safeguards 1
What’s Included 4
Product Overview 5
Product Specifications 5
Control Panel 6
Blending Programs Guidelines 8
Getting Started 9
Blending Programs
Manual Blending 12
Blending Dry Ingredients 12
Cold Blending 13
Hot Blending 16
Food Tamping 19
Non-Dairy Milk Making 20
Soy 21
Rice 22
Nut 23
Oat 24
Blending Tips 25
Care & Cleaning 26
Pulse Cleaning 27
Deep Cleaning 28
Troubleshooting 29
Warranty 31
Read the manual carefully and retain for future use.
1
IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should
always be followed, including the following:
1. READ ALL INSTRUCTIONS.
2. Do not touch hot surfaces. Handle with care and always use handle
on side for carrying.
3. To protect against electrical shock, do not immerse
4. This appliance should not be used by children; by individuals whose
5. Close supervision is necessary when any appliance is used by or near
6. Touch Cancel, then unplug from the outlet when not in use, before
7. Do not operate any appliance with a damaged cord or plug or after
8. Do not use any accessories or attachments not authorized by Instant
CAUTION
power cord, plug, or blender base in water or other liquid.
physical, sensory or mental abilities may prevent safe use of the
appliance; or by individuals with limited knowledge of how to use
the appliance. Close supervision is needed when using this
appliance near these individuals.
children. Children should be supervised to ensure they do not play
with the appliance.
assembling or disassembling parts and before cleaning. To unplug,
grasp the plug and pull from the outlet. Never pull from the power
cord.
the appliance malfunctions, or is dropped or damaged in any
manner. For assistance, contact the Customer Care Team at
support@instantpot.com or 1-800-828-7280.
Brands Inc. The use of attachments not recommended by the
manufacturer, such as canning jars, may cause a risk of injury to
persons.
9. For household countertop use only. Do not use outdoors. Not for
commercial use.
10. Do not let cord contact hot surface, including the stove.
Read and save these safety guidelines.
WARNING
1
2
1
Failure to adhere to these safety guidelines
may result in serious injury.
IMPORTANT SAFEGUARDS
11. Do not place the appliance on or in close proximity to a hot gas or
electric burner, or a heated oven; heat from an external source will
damage the appliance.
12. Extreme caution must be used when moving the appliance
containing hot liquids.
13. Do not use appliance for other than intended use.
14. This product is not designed to deep fry.
15. To avoid spill or splatter, do not fill the pitcher beyond measurement
indicators.
16. Pitcher will be hot after cooking. Allow sufficient
17. Proper maintenance is recommended after each use. Refer to “Care
18. Spilled food can cause serious burns. Keep appliance
19. A short power-supply cord is provided to reduce risks resulting from
20. A detachable power-supply extension cord may be used with
• The marked electrical rating of the extension cord should be at
least as great as the electrical rating of the appliance;
• The extension cord should be a 3-prong grounding plug;
• The extension cord should not drape over the counter top or
21. Do not attempt to repair, replace, alter, or modify components of the
CAUTION
cooling down time before handling or serving. Keep hands away
from hot glass and use side handle for carrying. Failure to comply
may result in scalding or serious injury.
& Cleaning”. Allow the unit to cool before cleaning the appliance.
CAUTION
and cord away from children. Never drape cord over edge of
counter, never use power outlet below counter, and never use with
an extension cord.
becoming entangled in or tripping over a long cord.
caution. If an extension cord is used, note the following:
table top where it can be pulled by children or tripped over.
appliance, as this may cause electric shock, fire or injury, and will
void the warranty.
Read and save these safety guidelines.
WARNING
2
1
Failure to adhere to these safety guidelines
may result in serious injury.
2
IMPORTANT SAFEGUARDS
22. Do not tamper with any of the safety mechanisms.
23. Do not use unit in electric systems other than 120V~60Hz for North
America. Do not use with power converters or adapters.
24. Always operate blender with lid in place. The lid should only be
removed when the blender is OFF, in order to add ingredients to
the pitcher or use the food tamper.
25. Avoid contact with moving parts. Never remove or rock the Avoid
contact with moving parts. Never remove or rock the Avoid contact
with moving parts.
26. Keep hands and utensils out of pitcher while blending to reduce
the risk of severe injury to persons or damage to the blender. The
food tamper included with purchase may be used, but must only
be used when the blender is not running.
27. Blades are sharp. Handle with care.
28. Do not operate the blender while the pitcher is empty.
29. Use caution when blending hot ingredients. Spray, steam, or
spatter may cause scalding burns. Do not overfill pitcher. Always
begin blending at the lowest speed setting. Keep hands away from
lid openings to prevent burns.
30. Do not leave appliance unattended while in use.
31. Do not leave foreign objects in the blender, as this may damage
the blades and other components of the blender. Failure to
remove foreign objects from blender may cause injury.
32. Lids and tampers are not interchangeable between
CAUTION
different blenders.
SAVE THESE INSTRUCTIONS.
Read and save these safety guidelines.
WARNING
3
2
1
Failure to adhere to these safety guidelines
may result in serious injury.
What’s Included
Before using your new Instant Pot Ace, please remove all items from
the box and read over all instructions carefully.
Glass PitcherLid Base
Food Tamper Cleaning Brush
Ace
User Manual
Free Recipe App
User Manual
150 mL / 5 oz
Measuring Cup
Strainer Bag
Food Safe Bag with Drawstring
VELVETY SMOOTH
FILTERED MILK
LINT-FREE MATERIAL
MACHINE WASHABLE
Strainer Bag
REUSABLE &
in: 11.75 x 7.75
cm: 29.85 x 19.69
4
Product Overview
Lid
Glass Pitcher
Soup
1400
1200
1000
800
Lid Cap
Safety Lock
Lid Brace
Black Silicone Seal
Lid Brace Catch
Safety Lock
Cold
1750
ml
ml
1500
1250
1000
750
Handle
8 Stainless
Steel Blades
Concealed
Heating Element
Position Indicator
Blender Base
Model: Ace 60
5
Min Sec
Temperature
Product Specifications
700W Blending
600W Heating
120V ~ 60Hz 60 Ounces
Ace
1.75 Litres
Stainless Steel
Blade Coupler
Position Indicator
Real-Time Cooking
Temperature Display
Control Panel
Non-Slip Foot Pads
11.7 lb
5.3 kg
in: 19.2H x 9.2W
cm: 48.7H x 23.4W
Control Panel
The control panel on your Instant Pot Ace is comprised of an LED display, Manual
Blending Keys, Hot & Cold Blending Programs keys, and Control keys.
Ace
Min Sec
Temperature
1
6
2
3
4
5
Cold Blending Programs
Smoothie
Crushed Ice
Ice Cream
Nut / Oat Milk
Hot Blending Programs
• • Purée
Soy Milk
• • Rice Milk
• • Soup
Blending
Program keys
with 2 dots, you
can toggle
between 2
options.
6
1
Manual Blending Keys
Low / Med / High: 3 manual blending speeds
Within 5 seconds, blender will beep 3 times and begin blending
at the selected speed.
2
Temperature: Fahrenheit & Celsius
To change the displayed temperature from °F to °C:
1. Press Cancel to ensure the blender is in Standby mode.
2. Press and hold Pause for 5 seconds — blender will beep
once and display the selected temperature.
3
Pulse / Clean
Short bursts of blending, ideal to break up larger chunks of food
or for cleaning.
Within 5 seconds, blender will beep 3 times and begin blending
in short bursts. Refer to “Care & Cleaning” for more information.
4
Pause
Pauses the blending program at any time. Useful when adding ingredients
mid-program. When selected, you will see -P- on the display.
Press again to resume the program.
Note: If the lid is removed during blending, the blender will automatically
Pause the program. When ready to resume, press the Pause key again.
5
Cancel
Stop the blending program at any time.
When selected, blender will return to Standby mode and will
display "OFF".
6
Error Indicator
If the blender encounters an error, the error indicator will blink and the
error code will be displayed.
7
Blending Programs Guidelines
Programs Time Foods
(Minutes : Seconds)
Fresh or frozen fruits, berries,
seeds, yogurt & more
Frozen fruits or berries, liquid
Designed to crush ice
Almond, oat, cashew, pumpkin
seed, flax, hazelnut, hemp
Hard vegetables – carrots, onion,
Brussels sprouts
Soft fruits & vegetables –
tomatoes, spinach
Brown rice milk
White rice milk
Crushed Ice
Nut / Oat Milk
Cold Blending ProgramsHot Blending Programs
Smoothie
Ice Cream
Puree
Rice Milk
1:38
1:20
0:30
4:36
2:56
0:24
23:30
8:30
Soy Milk
Soup
28:30
22:44
20:00
Soy milk
Creamy soup
Chunky soup (blending disabled)
8
Getting Started
Before using your Instant Pot Ace, clean the pitcher and lid
using the following steps.
Cold
1750
ml
Soup
1500
1400
Unbox
1
Remove all packaging material from
in and around the blender.
Min Sec
Temperature
ml
1250
1200
1000
1000
800
Ace
750
Strainer Bag
Food Safe Bag with Drawstring
LINT-FREE MATERIAL
VELVETY SMOOTH
MACHINE WASHABLE
Ace
FILTERED MILK
REUSABLE &
in: 11.75 x 7.75
cm: 29.85 x 19.69
Free Recipe App
User Manual
Read Material
2
Read manual carefully and
completely and save for
reference.
3
Set Up Blender
Place the pitcher on the blender
base by aligning the position
indicator near the bottom of the
pitcher to the position indicator near
the top of the base.
Note: The handle will point directly to
the right.
Ace
User Manual
Free Recipe App
Cold
1750
ml
Soup
1500
1400
ml
1250
1200
1000
1000
800
750
Ace
Min Sec
Temperature
9
Getting Started
4
Fill the Pitcher with Water
Turn the lid counter-clockwise and lift to
remove the lid from the pitcher.
When the lid is removed from the pitcher
the display will indicate "Lid".
When the pitcher is removed from the
blender base the display will remain
blank.
Add 1000mL of hot water to the pitcher.
Place the lid on the pitcher and turn
clockwise until the safety locks are
aligned.
Cold
1750
ml
1500
Soup
1250
1400
ml
1000
1200
1000
750
800
5
Add Dish Soap
Turn the lid cap counter-clockwise to
remove the lid cap from the lid.
Add a few drops of dish soap to the
pitcher.
Fit the lid cap into the lid and turn it
clockwise until it is secure.
Soup
1400
1000
Cold
1750
ml
ml
1200
800
1500
1250
1000
750
10
Getting Started
6
Select Program
Press Pulse/Clean.
The blender will run 4 cycles of
blending at high speed for 10
seconds, pausing for 4 seconds
between pulses.
Discard soapy water after the last
cycle has completed and rinse with
clear water.
Start blending!
CAUTION
Lids and tampers are not interchangeable between
different blender models.
Soup
1400
ml
1200
1000
800
Cold
1750
ml
1500
1250
1000
750
11
Only use the accessories and small parts included
with purchase.
WARNING
Do not reach into pitcher while blender is in use.
Rotating blades can cause damage and serious injury. Do not
put hands, spatulas, or any other utensil into the pitcher while
the blender is running.
Blending Programs
Manual Blending
Minimum*
Liquid
1/4 cup / 125mL 1600mL / 54 oz 1400mL / 48 oz 1000mL / 32 oz
*Minimum and maximum content guidelines are general recommendations by
Instant Brands Inc. For more specific instruction, please refer to a trusted recipe.
Select Low / Med / High to choose your desired blending speed. After 5
seconds the blender will beep 3 times and begin blending. You may change
your blending speed at any time without interrupting the blending cycle.
The blender will automatically stop blending after 3 minutes to prevent
overheating. To continue blending, reselect a blending speed.
Maximum
Cold Contents
Blending Speed
Display 2 5 8
*
Maximum
Hot Contents
Low Med
*
Maximum
*
Dry Contents
High
INSTANT TIP: Blending Dry Ingredients
When blending dry goods, make sure the
pitcher, lid, and blades are completely dry.
As ingredients break down, you may increase
the blending speed.
Size of Dry Ingredient Manual Blending Speed
Smaller than ½ inch / 1.25 cm High
Larger than ½ inch / 1.25 cm Med
12
Blending Programs
Cold Blending
Cold blending programs blend at different intervals throughout the
countdown, breaking down frozen fruits & vegetables, nuts, seeds, oats, and
more.
Use these programs to create smoothies, to crush ice for summer drinks, and
to create frozen yogurt and small-batch ice cream.
Minimum* Liquid
1/4 cup (250mL / 8 oz) 1600mL / 54 oz
*Minimum and maximum content guidelines are general recommendations
by Instant Brands Inc. For more specific instruction, please refer to a trusted
recipe.
Maximum
*
Cold Contents
INSTANT TIP: Extra Blend
Some food ingredients take longer to
break down than others. Run a manual
blending program after adding firm or
woody ingredients.
13
Steps to Cold Blending
Remove the lid from the pitcher.
1
2
“Stack” recipe ingredients in
the pitcher. Refer to “Stacking
Smoothies”.
Cold
1750
ml
Soup
1500
1400
ml
1250
1200
1000
1000
800
750
Ace
Min Sec
Temperature
Secure the lid to the pitcher.
3
Select your desired cold
4
blending program
(ex: Smoothie).
1200
Ace
Min Sec
Temperature
14
Steps to Cold Blending
After 5 seconds the blender
5
will beep 3 times and begin.
The blades will pulse
intermittently as the timer
counts down.
6
Press Cancel to stop blending,
or wait for the countdown
to complete.
Cold
1750
ml
Soup
1500
1400
ml
1250
1200
1000
1000
800
750
Min Sec
Temperature
Ace
Min Sec
Temperature
15
Remove lid, pour, and serve.
7
INSTANT TIP: Thick Blend
When blending thick contents,
do not fill the pitcher higher than
1000mL to avoid overheating the motor.
Cold
1750
ml
1500
1250
1000
Soup
750
1400
ml
1200
1000
800
Blending Programs
Hot Blending
Hot blending programs combine boiling and blending for optimal one-pitcher
performance or meals. The Instant Pot Ace is capable of cooking ingredients
from fresh, as well as blending pre-steamed or cooked ingredients into soups,
purées, baby food and more.
These programs apply a gentle-blending start, then add an intermittent
quick-stir motion to agitate food contents throughout the cooking program.
Minimum Liquid
1/4 cup (250mL / 8 oz)
Removing the lid cap when blending hot contents may result in
scalding injury.
Turn the blender OFF and remove the lid completely before
attempting to tamp hot contents.
Maximum Hot Contents
1400mL / 48 oz
WARNING
16
Steps to Hot Blending
Remove the lid from the pitcher.
1
Fill the pitcher with recipe ingredients.
2
Secure the lid to the pitcher.
1200
17
Select your desired hot blending
3
program (ex: Soup).
If applicable, press the same key again to
toggle between options 2 and 1. Refer to
"Blending Program Guidelines".
After 5 seconds the blender will beep 3
4
times and begin.
The display will indicate real-time
temperature as the contents heat. The
cook time countdown will begin once
the target temperature is reached.
Ace
Min Sec
Temperature
Cold
1750
ml
Soup
1500
1400
ml
1250
1200
1000
1000
800
750
Ace
Min Sec
Temperature
3
Steps to Hot Blending
The blades will pulse intermittently as
5
the blender heats as well as
throughout the countdown.
Note: You may see the temperature drop
after the blender pulses and the hot
contents move to the top; this is normal.
When the program has completed,
6
the blender will beep 10 times and
the display will show “donE”.
10
1400
1200
1000
800
Cold
1750
ml
ml
1500
1250
1000
750
Min Sec
Temperature
Carefully remove the lid, pour
7
and serve.
1200
WARNING
The pitcher will be hot during and after
cooking. To avoid burns, do not touch
the hot glass pitcher.
Use the handle on the side of the
pitcher to carry and pour.
18
Food Tamping
The food tamper may be used when blending cold food and liquid
ingredients. Use the tamper to push food from the sides of the pitcher, or
release air bubbles that may form during blending.
Steps to Tamping Ingredients
1
Pause the blending program.
2
Remove the lid cap from the lid.
3
Insert the food tamper through the opening.
4
Push food down from the sides of the pitcher towards the blades.
Note: The guard near the top of the tamper prevents the tamper from coming into
contact with the blades. When inserted through the hole in the lid, the food tamper
should not contact the blades from any angle.
19
CAUTION
Rotating blades can cause damage or personal injury.
Only use the food tamper included with your blender.
Do not reach into the pitcher with hands or utensils while the
blender is running.
Non-Dairy Milk Making
Use the fill lines indicated on the 150 mL / 5 oz measuring cup included with
your blender when measuring grains, nuts, and seeds.
Non-Dairy Milk Making Guide
Milk Program
Use these proportions as a base. If you prefer to make less, simply adjust the
ingredients proportionally.
Soy
Rice
Nut / Oat
Dry Grain / Nut / Seed
3/4 cup (112g) soybeans
1/2 cup (75g) brown rice
1/2 cup (75g) white rice
1 cup (150g) nuts
1 cup (150g) oats
Water
1400 mL / 48 oz
1400 mL / 48 oz
1400 mL / 48 oz
1400 mL / 48 oz
1400 mL / 48 oz
INSTANT TIP: Experiment with Flavors
Pitted dates, maple syrup, agave,
stevia, and honey may be added along
with the recipe ingredients to sweeten
your beverage.
20
Soy Milk
You can soak soybeans in water
1
for up to 1 hour.
Strain, discard soaking water and
rinse with clear water — remove
any skins if desired.
Remove the lid from the pitcher.
2
Add soybeans and water to
the pitcher.
You Will Need...
• 150 mL / 5 oz measuring cup
• Strainer Bag
• Optional: 500mL / 16 oz warm water for soaking
• 3/4 cup (112g) soybeans
• 1400mL / 47 oz water for blending
21
Secure the lid to the pitcher.
Select Soy Milk program.
3
After 5 seconds, the blender will
beep 3 times, and the countdown
will begin once the target
temperature is reached.
When the program has completed,
4
the blender will beep 10 times and
display will show “donE”.
Optionally, remove the lid and filter
beverage through the strainer bag.
Refrigerate up to 4 days.
Ace
Min Sec
Temperature
10
Rice Milk
Remove the lid from the pitcher.
1
Add rice, oil and water to the pitcher.
Secure the lid to the pitcher.
You Will Need...
• 150 mL / 5 oz measuring cup
• Strainer Bag
• 1/2 cup (75g) white or brown rice
• 1400mL / 47 oz water for blending
• 1 tsp (5mL) of your favorite cooking oil
Select Rice Milk program.
2
Toggle to:
White rice press once
Brown rice press twice
When the program has completed,
3
the blender will beep 10 times and
display will show “donE”.
Optionally, remove the lid and filter
beverage through the strainer bag.
Refrigerate up to 4 days.
Ace
Min Sec
Temperature
10
22
Nut Milk
We recommend soaking nuts or
1
seeds in water for at least 1 hour, up
to 24 hours.
Strain, discard soaking water and
rinse with clear water—remove any
skins or husks if desired.
Remove the lid from the pitcher.
2
Add recipe ingredients to the pitcher.
Secure the lid to the pitcher.
You Will Need...
• 150 mL / 5 oz measuring cup
• Strainer Bag
• Optional: 500mL / 16 oz warm water for soaking
• 1 cup (150g) nuts or seeds of choice
• 1400mL / 47 oz water for blending
23
Select Nut / Oat Milk program.
3
When the program has completed,
4
the blender will beep 10 times and
display will show “donE”.
Optionally, remove the lid and filter
beverage through the strainer bag.
Refrigerate up to 4 days.
Ace
Min Sec
Temperature
10
Oat Milk
Remove the lid from the pitcher.
1
Add oats, oil, and water to the pitcher.
Secure the lid to the pitcher.
Select Nut / Oat Milk program.
2
You Will Need...
• 150 mL / 5 oz measuring cup
• Strainer Bag
• 1 cup (150g) rolled or steel cut oats
• 1400mL / 47 oz water for blending
• 1 tsp (5mL) of your favorite cooking oil
Min Sec
Temperature
Ace
When the program has completed,
4
the blender will beep 10 times and
display will show “donE”.
Optionally, remove the lid and filter
your beverage through the
strainer bag.
Chill and serve.
Refrigerate up to 4 days.
Cold
1750
ml
1500
1250
1000
Soup
1400
ml
750
1200
1000
800
24
Blending Tips
Blending Tips
• Lightly toasting dry oats before blending gives them a more
robust flavor.
• Soak nuts and seeds before blending. The longer the soak, the
creamier the texture!
• Vanilla, cinnamon, salt, coconut or cocoa powder are all delicious
additions, and may be added to flavor the milk before straining.
Stacking Smoothies
When blending cold
ingredients, the order in
which ingredients are
placed in the pitcher
may affect the
blender’s performance.
It is best to add the liquid
ingredients first and then
add the dry
ingredients after.
25
Frozen Fruit & Ice Cubes
Fresh Fruit, Nuts & Seeds
Soft Ingredients
(yogurt, nut butter, tofu, etc.)
Leafy Greens
(with ribs and woody stems removed)
Powder & Sweetener
(protein, fiber, etc.)
Liquids
Care & Cleaning
Cleaning Method
Part
Lid & Lid Cap
Glass Pitcher
Blender Base
150 mL / 5 oz
Measuring
Cup
&
Food Tamper
Strainers
Safe
Dishwasher
Cleaning Tip
Hand Wash
Remove lid cap from lid when cleaning.
Remove black silicone seal from lid periodically
for cleaning.
Do not wet bottom side of the pitcher.
Unplug and wipe clean with a soft, damp cloth.
If dishwashing, place in top rack.
Turn inside out when cleaning, and spread open
to dry.
Use to clean under blades in pitcher.
Cleaning
Brush
• Clean the blender, parts, and accessories after each use.
• Do not use harsh chemicals, scouring pads or other abrasive cleaners.
• When the blender is in storage or not in use, do not fold the power cord.
• Make sure the base of the pitcher is dry and clean before placing it on the
blender base.
• Do not store foods in the pitcher.
26
Pulse Cleaning
Use the Pulse/Clean function to remove superficial food debris and residue
from your pitcher.
1
Remove the lid from the pitcher.
Fill the pitcher with 1000mL / 34 oz of hot water.
Secure the lid to the pitcher.
2
Press Pulse/Clean to lift the majority of food contents.
3
Discard dirty water after the last Pulse cycle has completed.
4
Fill the pitcher with 1000mL / 34 oz quart of hot water and a squirt of dish
soap, and press Pulse/Clean. Discard dirty water after the last cycle has
completed.
5
Rinse with warm, clear water.
27
WARNING
The blender, pitcher, and base
have electrical components and
may cause risk of shock if wet.
To avoid the risk of damage to
persons or property, do not
submerge the blender base in
water or attempt to cycle
through the dishwasher.
Deep Cleaning
Minerals in water may deposit at the bottom of the pitcher. Periodic deep
cleaning will ensure the longevity of the blender.
Add 1 cup (250mL / 8 oz) of white vinegar or citric acid, and 1 cup
1
(250mL / 8 oz) of warm water to the pitcher.
Allow the solution to sit for at least an hour, then press the
2
Pulse/Clean key.
3
Empty the solution from the pitcher and rinse with warm, clear water.
For stubborn stains, unplug the blender and add 1 cup (250mL / 8 oz) of
4
white vinegar to the pitcher, then scrub with a sponge. Repeat this
process as necessary.
WARNING
Blades are sharp.
To avoid the risk of severe injury, unplug blender before
inserting cleaning brush into pitcher.
28
Troubleshooting
The issues in the following tables do not always indicate a faulty blender.
Please examine your blender carefully.
If you require support, please contact the Instant Pot® Customer Care Team:
• Online: www.support.instantpot.com
• Live Chat: www.instantpot.com/#Chat
• Email: support@instantpot.com
• Call: 1.800.828.7280
Register your Instant Brands™ product here:
www.instantpot.com/support/register
Problem
Contents stop
blending (unit still
powered ON)
Blender will
not power ON
E01
and error code
appears on display
Error Indicator blinks
Possible
Reason
Contents are too
thick
Power cord not
inserted fully
Fuse has blown
Motor
overheated; may
have run for too
long
Ingredients may
be too thick
Solution
• Add liquid to recipe
• Use the food tamper to agitate contents
• Use Pulse/Clean function
• Ensure the cord is plugged fully
into outlet
• Check blender on a different outlet
Contact the Customer Care Team
Remove pitcher from base and wait a few
minutes for motor to cool
• Remove and re-seat pitcher
• Add thin liquid to pitcher
• Use the food tamper to
ease blending of thicker foods
29
Troubleshooting
Problem
E02 Thermostat
E03 Dry heat
and error code
appears on display
Error Indicator blinks
Error code “Lid”
appears on screen
Results are too watery
Smokey smell on
initial use
Possible
Reason
has failed
in pitcher
Lid is not secure
Food is
over-processed
Too much liquid
First heating of
protective
non-toxic
substance that
was applied to
element during
manufacturing
Solution
• Remove and re-seat pitcher
• Contact the Customer Care Team
• Remove and re-seat pitcher
• Add liquid when using a cooking
function
Remove and reposition the lid on the
pitcher
Use Pulse/Clean to prevent
over-blending
Reduce liquid in recipe
• No action needed; this can occur on
first use It is normal and is harmless
30
Warranty
Limited Warranty
This Limited Warranty is effective for one year from the date of original consumer purchase. Proof
of original purchase date and, if requested by an authorized representative of Instant Brands Inc.
(“Instant Brands”), return of your appliance, is required to obtain service under this Limited
Warranty. Provided that this appliance is operated and maintained in accordance with written
instructions attached to or furnished with the appliance, Instant Brands will, in its sole and exclusive
discretion, either: (i) repair defects in materials or workmanship; or (ii) replace the appliance. In the
event that your appliance is replaced, the Limited Warranty on the replacement appliance will
expire 12 months from the date of original consumer purchase.
This Limited Warranty extends only to the original purchaser and use of the appliance in the
United States of America and Canada. This warranty does not cover units that are used outside of
the United States of America and Canada.
Any modification or attempted modification to your appliance may interfere with the safe
operation of the appliance and will void this Limited Warranty. This Limited Warranty does not
apply in respect of any appliance or any part thereof that has been altered or modified unless such
alterations or modifications were expressly authorized by an Instant Brands representative.
Limitation and Exclusions
The liability of Instant Brands, if any, for any allegedly defective appliance or part shall in no
circumstances exceed the purchase price of a comparable replacement appliance.
This Limited Warranty does not cover:
1. Damage resulting from accident, alteration, misuse, abuse, neglect, unreasonable use, use
contrary to the operating instructions, normal wear and tear, commercial use, improper assembly,
disassembly, failure to provide reasonable and necessary maintenance, fire, flood, acts of God or
repair by anyone unless directed by an Instant Brands Representative;
2. Repairs where your appliance is used for other than normal, personal use or when it is used in a
manner that is contrary to published user or operator instructions; or
3. Use of unauthorized parts and accessories, or repairs to parts and systems resulting from
unauthorized repairs or modifications made to this appliance.
The cost of repair or replacement under these excluded circumstances shall be borne by you.
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Warranty
Disclaimer of Implied Warranties
EXCEPT AS EXPRESSLY PROVIDED HEREIN AND TO THE EXTENT PERMITTED BY LAW, INSTANT
BRANDS MAKES NO WARRANTIES, CONDITIONS OR REPRESENTATIONS, EXPRESS OR IMPLIED,
BY STATUTE, USAGE, CUSTOM OF TRADE OR OTHERWISE WITH RESPECT TO THE APPLIANCES
OR PARTS COVERED BY THIS WARRANTY, INCLUDING BUT NOT LIMITED TO, WARRANTIES,
CONDITIONS, OR REPRESENTATIONS OF WORKMANSHIP, MERCHANTABILITY, MERCHANTABLE
QUALITY, FITNESS FOR A PARTICULAR PURPOSE OR DURABILITY.
Some states or provinces do not allow for the exclusion of implied warranties of merchantability or
fitness, so this limitation may not apply to you. In these states and provinces, you have only the
implied warranties that are expressly required to be provided in accordance with applicable law.
Limitation of Remedies; Exclusion of Incidental and Consequential Damage
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE APPLIANCE
REPAIR OR REPLACEMENT AS PROVIDED HEREIN. INSTANT BRANDS SHALL NOT BE LIABLE FOR
INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION
WITH THE USE OR PERFORMANCE OF THE APPLIANCE OR DAMAGES WITH RESPECT TO ANY
ECONOMIC LOSS, PERSONAL INJURY, LOSS OF PROPERTY, LOSS OF REVENUES OR PROFITS,
LOSS OF ENJOYMENT OR USE, COSTS OF REMOVAL, INSTALLATION OR OTHER INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE OR KIND.
Warranty Registration
Please visit https://instantpot.com/support/register/ to register your new Instant Brands™ appliance
and validate your warranty within thirty (30) days of purchase. You will be asked to provide the store
name, date of purchase, model number (found on the back of your appliance) and serial number
(found on the bottom of your appliance) along with your name and email address. The registration
will enable us to keep you up to date with product developments, recipes and contact you in the
unlikely event of a product safety notification. By registering, you acknowledge that you have read
and understand the instructions for use, and warnings set forth in the accompanying instructions.
Warranty Service
To obtain service under this warranty, please contact our Customer Service Department by phone at
1-800-828-7280 or by email to support@instantpot.com. You can also create a support ticket online
at www.support.instantpot.com. If we are unable to resolve the problem, you may be asked to send
your appliance to the Service Department for quality inspection. Instant Brands is not responsible for
shipping costs related to warranty service, save and except for shipping costs associated with the
return of your appliance from Canada or within the 48 contiguous states and the District of Columbia
of the United States of America, as provided herein. When returning your appliance, please include
your name, mailing address, email address, phone number, and proof of the original purchase date
as well as a description of the problem you are encountering with the appliance.
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Instant Brands Inc.
11 - 300 Earl Grey Dr. Suite 383
Ottawa, Ontario
K2T 1C1
Canada
Telephone: 1.800.828.7280
Web: www.InstantPot.com
US & Canada Email: Support@InstantPot.com
Download Free Recipe App:
www.facebook.com/groups/instantpotcommunity
Copyright © 2018 Instant Brands™ Inc.
670-0101-62
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