GENERAL INFORMATION .................................................................................................................................... 3
PRIOR TO SERVICE CALL ......................................................................................................................................... 3
AFTER COMPLETING SERVICE ................................................................................................................................ 3
COMMERCIAL DISPOSER
PARTS LIMITED WARRANTY ..................................................................................................................................... 4
SERIAL NUMBER DATE CODE .................................................................................................................................. 4
PREPARATION FOR REPAIR .............................................................................................................................. 9
COMMON REPAIR AREAS ....................................................................................................................................... 10
TERMINAL BOX & TRIM BAND .................................................................................................................................11
REPLACING WATER INLET ...................................................................................................................................... 12
REPAIRING UPPER END BELL ASSEMBLY ........................................................................................................... 15
UPPER END BELL (UEB) .................................................................................................................................... 15
BOTTOM COVER AND FAN ...................................................................................................................................... 20
LOWER END FRAME (LEF) ...................................................................................................................................... 21
MOTOR LEADS CONNECTIONS .............................................................................................................................. 23
This symbol indicates potential personal injury hazards.
Obey all safety messages accompanying this symbol to
avoid possible injury or death.
Commercial Disposers
GENERAL INFORMATION
DANGER
CAUTION indicates a potentially hazardous
DANGER indicates an imminently hazardous
situation which, if not avoided, will result in
death or serious injury.
WARNING indicates a potentially hazardous
situation which, if not avoided, could result in
death or serious injury.
situation which, if not avoided, may result in
minor or moderate injury.
Commercial Disposers
InSinkErator® manufactures commercial food waste disposers
with motors ranging from 1/2 horsepower through 10 horsepower.
The basic assembly of all SS Series commercial disposers is identical. However, electrical connections vary depending upon the
disposer specications, power supply, and electrical controls.
Specication Decal
The specication decal (Figure 1) located on the motor trim cover
indicates
• complete model number (example - SS150-24)
• serial number (includes manufactured date)
• amperage
• voltage
• phase
• horsepower.
NOTE: The correct part sheet (as designated by the complete
model number) must be referenced to order replacement parts.
Figure 1. Specication Decal
Prior to Service Call
• Obtain the model number, serial number, voltage and phase
from the customer to prepare for the service call.
• Date of installation.
• Obtain the service history of the disposer.
• Make sure the customer has tried resetting the overload protector and has checked for foreign objects jammed in the
grind chamber (see “Troubleshooting” on page 25).
• Before troubleshooting for mechanical problems, determine if
the problem is electrical:
• To determine if the problem is in the switch or the dispos-
er, bypass all electrical starting and/or electrical controls
and run the disposer direct.
• Make sure the disposer electrical specications match
the electric power supply.
• Make sure the motor lead connections are correct for the
corresponding power supply and starting controls.
• Determine if there are electrical problems with other
kitchen appliances. This may indicate a problem in the
building’s electrical circuitry.
After Completing Service
Test the disposer for proper operation and ensure that the ttings
are secure and do not leak.
Service Manual1
Commercial Disposers
Commercial Disposer
Limited Warranty
InSinkErator® commercial disposers are warranted against defects
in material and workmanship for one year from the date of installation. The warranty includes parts and labor, provided the service is
performed by an InSinkErator Factory Authorized Service Center.
This warranty does not apply if failure is due to :
• Faulty or improper electrical installation
• Faulty or improper plumbing installation
• Product abuse or misuse
• Accidental damage
• Grinding elements jammed by foreign objects
• Clogged drain lines
• Unit improperly sized or improper water ow (as specied in
the Disposer Sizing Chart and Recommended Cold Water
Flow Chart in this manual..
Serial Number Date Code
Example: 09110000000 09 = Year of Manufacture
11 = Month of Manufacture
Commercial Disposer
Parts Limited Warranty
Replacement parts installed on OUT OF WARRANTY dispos-
ers are covered (parts and labor) for 90 days from the date
the parts are installed, provided the service is performed by an
InSinkErator Factory Authorized Service Center. To receive credit,
the Service Agency must provide a copy of the service invoice
given to the customer as a receipt for the replacement part.
2009
09
2
Service Manual
SPECIFICATIONS
Cold Water Flow & Drain Line Diameter
Commercial Disposers
Disposer
SS-503 (11)1-1/2" (38)
SS-753 (11)1-1/2” (38)
SS-1005 (19)1-1/2”(38)
SS-1255 (19)1-1/2” (38)
SS-1507 (26)2" NPT (51)
SS-2007 (26)2” NPT (51)
SS-3008 (30)3" NPT (51)
SS-5008 (30)3” NPT (51)
SS-75010 (38)3” NPT (51)
SS-100010 (38)3” NPT (51)
Water Flow
GPM (LPM)
Drain Line Diameter
Inches (MM)
Dimensions
IMPORTANT: Use the following dimension charts for adaptor height in place of InSinkErator sink bowl height when mounting directly
to a sink. Dimensions - Models SS-50, SS-75, SS-100 & SS-125.
NOTE:
Adaptors are available upon request for all competitor
sink bowls or cones.
Please have sink/bowl cone type with the necessary
dimensions when ordering adaptors.
* It is recommended to add legs (Part No.11757C) with No. 5 Mounting Assembly.
Adaptors are available upon request for all competitor
sink bowls or cones.
Please have sink/bowl cone type with the necessary
dimensions when ordering adaptors.
Also available as a short body model. Reduces overall
height of disposer by 1” (25.4 mm).
Legs shipped in carton with unit. Assembly required prior to unit installation.
* It is recommended to add legs (Part No.11757C) with No. 5 Mounting Assembly.
Commercial Disposers
Figure 3. Dimensions - Models SS-150 & SS-200
NOTE:
Adaptors are available upon request for all competitor
sink bowls or cones.
Please have sink/bowl cone type with the necessary
dimensions when ordering adaptors.
Also available as a short body model. Reduces overall
height of disposer by 3” (76.2 mm).
Unit shipped with legs installed from factory. Adjustment
required at time of unit installation.
The electrical wiring on disposers shipped from the factory are
not connected for a specic voltage. Refer to the Standard Motor
Connection Wiring Diagram attached to the inside of the disposer
terminal box cover for the correct voltage connections.
Standard disposer voltages are:
• 115/208/230 volts for single phase electrical power
• 208/230/460 volts for three phase electrical power
ELECTRIC SHOCK! Turn off water and
electrical supply. Discharge capacitor with
1000 ohm jumper wire (1 Phase only). Do
not use a screwdriver to discharge or
capacitor may be damaged.
Removing Disposer
1. Turn off electrical supply and water supply to disposer.
2. Disconnect cold water connection from disposer body water
inlet (if connected).
3. Disconnect waste line from disposer.
4. Remove terminal box retaining screw and terminal box cover.
See “Terminal Box & Trim Band” on page 9. Mark motor lead
wires and electrical supply wires, then disconnect wires and
grounding wire from disposer.
NOTE: Make sure sink can bear weight of disposer before legs
are loosened. In some cases, support disposer before loosening
or removing legs.
5. If equipped with legs and legs interfere with removing disposer from mounting ange, pull O-ring down disposer leg,
turn each leg clockwise to raise legs and gain oor clearance.
6. Remove disposer from mounting ange by turning disposer
or loosening bolts as necessary (depending on mounting
ange).
7. To remove legs, remove black cap plug from bottom of support leg (Figure 6). Insert slotted screwdriver into open end of
leg support tube and turn stud counterclockwise until free of
upper end bell. Pull leg from disposer.
4. Connect electrical supply wires to the motor leads. Reference the wiring diagram attached to the inside of the terminal
box or the Wiring Diagrams section of the Disposer Control
Center Installation manual.
5. Reinstall terminal box.
DANGER
6. Connect waste line to disposer.
7. Connect cold water supply to disposer body water inlet (if previously installed).
8. Turn on electrical and water supply.
9. Test the disposer to ensure the cutting elements revolve
and the water ows automatically. Make sure the disposer is
securely mounted and does not leak from any of the connections.
ELECTRIC SHOCK! Make sure electrical
wires are not pinched or damaged when
installing terminal box cover.
Installing Disposer
DANGER
1. If unit was equipped with legs, insert leg assemblies through
end cover guide holes. Insert screwdriver into open end of leg
support tube and turn stud clockwise to install. Install O-ring,
washer and cap to each leg (Figure 6).
NOTE: On models SS-150 thru SS-200, legs are optional and recommended where the disposer is mounted to a thin gauge sink
(16 gauge minimum), dish table, using a #5 mounting assembly
or non-InSinkErator mounting adaptors. On models SS-300 and
above, legs are factory installed and recessed on the unit.
2. Attach disposer to the mounting assembly by positioning in
mounting ange and turning disposer into ange or tightening
bolts (depending on specic mounting).
3. Adjust legs so unit is supported evenly. Push O-ring up ush
with bottom of unit.
Service Manual7
ELECTRIC SHOCK! Turn off water and
electrical supply. Discharge capacitor
with jumper wire (1 Phase only).
Figure 6. Disposer Leg
Common Repair Areas
GRIND CHAMBER
• Stationary Shredder Gasket
• Stationary Shredder
• Rotating Shredder
UPPER END BELL (UEB)
• Seals & Bearings
ELECTRICAL
• Overload
• Capacitor
• Stator
• Rotor & Centrifugal Switch
• Lower End Frame (LEF)
Commercial Disposers
Figure 7. Common Repair Areas
8
Service Manual
Terminal Box & Trim Band
Commercial Disposers
DANGER
NOTE: Terminal box and trim band are removed for all repairs
except overload and start capacitor.
ELECTRIC SHOCK! Turn off water and
electrical supply. Discharge capacitor with
1000 ohm jumper wire (1 Phase only). Do
not use a screwdriver to discharge or capacitor may be damaged.
Removal
1. Remove screw and terminal box (Figure 8).
2. Remove two screws securing trim band (Figure 9).
3. Spread the trim seam. While pivoting trim band upward and
forward, slip band over terminal box bracket and remove
band from disposer.
Installation
DANGER
1. Insert trim band onto unit. Secure with two screws and
tighten.
2. Install terminal box with overload protector positioned through
rubber grommet. Take care not to pinch lead wires in terminal
box.
3. Secure with screw.
ELECTRIC SHOCK! Make sure electrical
wires are not pinched or damaged when
installing terminal box cover
Figure 8. Terminal Box
Figure 9. Trim Band
Service Manual9
GRINDING CHAMBER
Replacing Water Inlet
NOTE: It is not necessary to remove the disposer to repair water
inlet.
Water Inlet Kit part number is 13956.
1. Using a wrench, remove water inlet from upper body (Figure
10).
2. Remove any burrs on water inlet hole.
3. Wrap Teon tape around new water inlet tting and insert
tting through water inlet hole from inside of upper body.
4. Place O-ring in groove in water inlet nut. A small amount of
grease may be used to hold O-ring in place during installation.
5. From outside of body, attach water inlet nut to water inlet tting. Tighten nut with wrench.
NOTE: Water inlet tting and nut are joined with a left-hand thread.
Commercial Disposers
Replacing Shredder Gasket
1. Remove disposer. See “Removing Disposer” on page 7.
2. Remove screws securing tailpipe and gasket from upper end
bell assembly (Figure 10).
3. Remove terminal box and trim band (Figure 10).
4. Remove screws securing body and cover assembly to upper
end bell assembly (Figure 10).
5. Lift cover and upper body assembly off upper end bell
assembly
6. Separate the upper body assembly from the cover.
7. Remove old gasket. Install new gasket to bottom edge of upper body (Figure 11).
8. Place cover over upper body.
9. Place cover and upper body assembly onto upper end bell
assembly. There are two tabs on the inside of the cover.
These tabs t into the two side grooves on the upper end bell
with the waste outlet aligned with the waste outlet cutout.
10. Secure in place with screws.
11. Install trim band and terminal box. See “Terminal Box & Trim
Band” on page 9.
12. Re-install tailpipe gasket and tailpipe using screws (Figure
10).
13. Install disposer. See “Installing Disposer” on page 7.
Figure 10. Cover and Upper Body Assembly
10
Figure 11. Replacing Shredder Gasket
Service Manual
Replacing Stationary Shredder
Removal
1. Remove disposer. See “Removing Disposer” on page 7.
2. Remove cover and upper body assembly. Perform steps 2 – 5
under “Replacing Shredder Gasket” on page 10.
3. Lubricate the full outside diameter of the shredder ring with
penetrating oil.
4. Place a 1”D x 1-1/4”L long piece of pipe or similar sized hex
socket over rotating shredder nut (Figure 12).
5. Using a 5/16” thick at bar, rest bar on top of pipe or socket
with at end under shredder teeth. Strike jam release bar with
a soft non-metallic mallet (rawhide, nylon, leather, wood) to
break the seal and remove stationary shredder.
Do not strike stationary shredder or
shredder could be damaged.
Installation
1. Clean old silicone and dirt from upper end bell.
2. Apply water resistant silicone sealant around bottom of stationary shredder.
3. Place stationary shredder on upper end bell, aligning one
stationary shredder groove with upper end bell weep hole
(Figure 13). Strike stationary shredder rmly on alternate
sides with soft mallet until securely seated.
Do not use metal hammer or die cast
stationary shredder will break.
4. Turn rotating shredder by hand and make sure it rotates
freely.
5. Install cover and upper body. Perform steps 8–13 under
“Replacing Shredder Gasket” on page 10.
Commercial Disposers
Figure 12. Removing Stationary Shredder
Stationary Shredder Groove
Weep Hole
Figure 13. Aligning Stationary Shredder
Service Manual11
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