Congratulations on your purchase of a high-quality Insignia product. Your NS-TWM41WH8A represents the state of
the art in top-load washing machine technology and is designed for reliable and trouble-free performance.
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SAFETY and PRECAUTIONS
WAR NIN G
CAUTION
WAR NIN G
Top-Load Washer
Important Safety
Instructions
SAVE THESE
INSTRUCTIONS
This User Guide contains important information on
the installation, use, and care of your appliance.
Please read this guide carefully before installation
and operation of this machine to prevent injury and
property damage.
The Warnings and Important Safety Instructions in
this guide do not cover all possible conditions and
situations that may occur. It is your responsibility to
use common sense, caution, and care when
installing, maintaining, and operating your washer.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
This indicates that
hazards or unsafe
practices may cause
serious personal injury
or death.
To reduce the risk of fire,
explosion, electric
shock, or personal injury
when using your
washing machine, you
SHOULD follow these
basic safety precautions.
This indicates that
hazards or unsafe
practices may cause
minor personal injury
or property damage.
This symbol indicates
that there are important
operating and
maintenance
instructions in the
literature acco mpanying
your washing machine.
State of California Proposition
65 Warnings
The California Safe Drinking
Water and Toxic Enforcement Act
requires the Governor of
California to publish a list of
substances known to the State of
California to cause cancer, birth
defects, or other reproductive
harm, and requires businesses to
warn of potential exposure to
such substances. This product
contains a chemical known to
the State of California to cause
cancer, birth defects, or other
reproductive harm. This
appliance can cause low-level
exposure to some of the
substances listed, including
benzene, formaldehyde, and
carbon monoxide.
WAR NIN G
Do not store or use gasoline or
other flammable vapors and
liquids in the vicinity of this or
any other appliance.
Basic Precautions
1 Read all instructions before using the appliance.
2 Use this appliance only for its intended purpose
as described in this User Guide.
3 Before use, the washer must be properly
installed as described in this guide.
4 Always follow the fabric care instructions
supplied by the garment manufacturer.
5 Do not wash or dry articles that have been
previously cleaned in, washed in, soaked in, or
spotted with gasoline, dry-cleaning solvents, or
other flammable or explosive substances as
they give off vapors that could ignite or explode.
6 Do not allow children to play on or in the
appliance. Close supervision of children is
necessary when the appliance is used near
children.
7 Before the appliance is removed from service or
discarded, remove the lid of the washing
compartment.
8 Do not reach into the appliance if the tub is
moving.
9 Do not install or store this appliance where it
will be exposed to the weather or freezing
temperatures.
10 Do not tamper with the controls.
11 Do not repair or replace any part of the
appliance or attempt any servicing unless it is
specifically recommended in the
user-maintenance instructions or in published
user-repair instructions that you understand.
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SAFETY and PRECAUTIONS
WAR NIN G
WAR NIN G
12 Hydrogen gas is explosive. If the hot water
system has not been used for two weeks or
more, before using a washer, turn on all hot
water faucets and let the water flow from each
for several minutes. This will release any
accumulated hydrogen gas. The gas is
flammable, so do not smoke or use an open
flame during this time.
13 Keep the area underneath and around your
appliance free of combustible materials (lint,
paper, rags, and so on), gasoline, chemicals, and
other flammable vapors and liquids.
14 Do not place items exposed to cooking oil in
your washer. Items contaminated with cooking
oil may contribute to a chemical reaction that
could cause a load to catch fire.
15 This washer is not designed for maritime use or
for mobile installations such as in RVs, aircraft,
and other mobile platforms.
16 Turn off the water faucets and unplug the
washer if the machine is to be left for an
extended period of time, such as during
vacations.
17 Packaging material can be dangerous for
children. There is a risk of suffocation! Keep all
packaging away from children.
18 Always check the inside of the washer for
foreign objects before loading laundry. Keep the
lid closed when not in use.
Installation Warnings and Precautions
1 Plug the power cord into an AC 120V/60Hz wall
socket rated at 15 amps or higher. Use the
socket for this washer only. Do not use an
extension cord.
• Sharing a wall socket with another appliance,
using a power strip, or extending the power
cord may result in electric shock or fire.
• Do not use an electric transformer. It may
result in electric shock or fire.
• Make sure that the power voltage, frequency,
and current match the product's
specifications. Failing to do so may result in
electric shock or fire.
2 Remove all foreign substances such as dust or
water from the power plug terminals and
contact points using a dry cloth on a regular
basis.
• Unplug the power plug and clean it with a dry
cloth.
• Failing to do so may result in electric shock or
fire.
3 Plug the power plug into the wall socket in the
right direction so that the cord runs towards the
floor.
• If you plug the power plug into the socket in
the opposite direction, the electric wires
within the cable may be damaged and this
may result in electric shock or fire.
4 Plug the power plug into the wall socket firmly.
Do not use a damaged power plug, or loose wall
socket, because this may result in electric shock
or fire.
5 Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
6 Do not hook the power cord over a metal object,
place a heavy object on the power cord, insert
the power cord between objects, or push the
power cord into the space behind the appliance,
because this may result in electric shock or fire.
7 Do not pull the power cord when unplugging
the power plug.
• Unplug the power plug by holding the plug.
• Failing to do so may result in electric shock or
fire.
8 If the power plug or power cord are damaged,
contact your nearest service center.
9 Do not install on carpet. Install the washer on a
level and solid floor that can support its weight.
Failure to do so may result in abnormal
vibrations, noise, or problems with the product.
10 The washer is heavy. Two or more people may
be needed to install and move the appliance.
Failure to do so may result in bodily or other
injuries.
11 Store and install the washer where it will not be
exposed to temperatures below freezing or
exposed to outdoor weather conditions. Failure
to do so may result in serious leak damage.
12 Position the appliance so that the power plug is
easily accessible. Failure to do so may result in
electric shock or fire due to an electrical short
circuit.
13 Failure to follow all of the safety warnings in this
guide may result in property damage, or injury
to persons.
Use and Maintenance Warnings and Precautions
1 If the appliance is flooded, cut the power
immediately and contact your nearest service
center.
2 If the appliance emits a strange noise, a burning
smell, or smoke, unplug the power plug
immediately and contact your nearest service
center. Failure to do so may result in electric
shock or fire.
3 In the event of a gas leak (such as propane or LP
gas), ventilate the area immediately. Do not turn
any appliance or light on or off.
• Do not use a ventilating fan.
• A spark may result in an explosion or fire.
4 Do not force the washer lid open while the
washer is operating (high-temperature washing,
drying, or spinning).
• Water flowing out of the washer may cause
burns or cause the floor to be slippery. This
may result in injury.
• Forcing the lid open can damage the product
or cause injury.
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SAFETY and PRECAUTIONS
Top-Load Washer
5 Make sure to remove the packaging (sponge,
styrofoam) attached to the bottom of the
washer before using it.
6 Do not insert your hand or a metal object under
the washer. This may result in injury.
7 Do not attempt to operate this appliance if it is
damaged, malfunctioning, partially
disassembled, or has missing or broken parts,
including a damaged cord or plug. This may
result in electric shock, fire, or death.
8 Do not touch the power plug with wet hands.
This may result in electric shock.
9 Do not turn the appliance off by unplugging the
power plug while the washer is in operation.
Plugging the power plug into the wall socket
again may cause a spark and result in electric
shock or fire.
10 Keep all packaging material well out of the
reach of children, as packaging materials can be
dangerous to children. If a child places a bag
over his or her head, he or she may suffocate.
11 Do not let children or infirm persons use this
washer unsupervised. Failure to do so may result
in electric shock, burns, or injury.
12 Do not attempt to repair, disassemble, or modify
the appliance yourself.
• Do not use any fuse (such as copper, steel wire,
etc.) other than the standard fuse.
• If you need to repair or reinstall the appliance,
contact your nearest service center.
• Failure to do so may result in electric shock,
fire, problems with the product, or injury.
13 If any foreign substance such as water enters the
appliance in any area other than the tub, unplug
the power plug and contact your nearest service
center. Failure to do so may result in electric
shock or fire.
14 If the water supply hose comes loose from the
faucet and floods the appliance, unplug the
power plug. Failure to do so may result in
electric shock or fire.
15 Do not mix chlorine bleach with ammonia or
acids such as vinegar. Incorrect usage can
produce poisonous gas, resulting in serious
injury.
16 Do not reach into the washer while parts are
moving. Before loading, unloading, or adding
items, press the START/PAUSE button and
allow the tub to come to a complete stop before
reaching inside. Failure to do so may result in
electric shock, injury, or fire.
17 Do not allow children to play on or in the
washer. Close supervision of children is
necessary when the washer is used near
children. As children grow, teach them the
proper, safe use of all appliances. Failure to do so
may result in serious injury.
18 Keep laundry products out of reach of children.
Observe all warnings on product labels and
follow them. Failure to do so may result in
serious injury.
19 Disconnect this appliance from the power
supply before attempting any user
maintenance. Pressing the Power button
does not disconnect this appliance from the
power supply. Failure to do so may result in
electric shock, injury, or fire.
20 Do not clean the appliance by spraying water
directly onto it.
21 Do not use benzene, thinner, or alcohol to clean
the appliance. This may result in discoloration,
deformation, damage, electric shock, or fire.
22 Unplug the power plug when the appliance is
not being used for long periods of time or
during a thunder/lightning storm. Failure to do
so may result in electric shock or fire.
23 Keep hands and foreign objects clear of the lid
and latch area when closing the lid. Failure to do
so may result in personal injury.
24 If the washer is contaminated by a foreign
substance such as detergent, dirt, or food waste,
unplug the power plug and clean the washer
with a damp, soft cloth. Failure to do so may
result in discoloration, deformation, damage, or
rust.
25 The clear portion of the lid can be broken by a
strong impact. Take care when using the washer.
If the clear portion is cracked or broken, it may
result in injury.
26 After a water supply failure or when
reconnecting the water supply hose, open the
faucet slowly.
27 Open the faucet slowly after a long period of
non-use. The air pressure in the water supply
hose or the water pipe may result in damage to
a part or in water leakage.
28 If a drain error occurs during an operation,
check if there is a draining problem. If the
washer is used when it is flooded because of a
draining problem, it may result in electric shock
or fire due to an electrical short circuit. Do not
insert your hand or a metal object under the
washer. This may result in injury.
29 Insert laundry into the washer completely so
that the laundry does not get caught in the lid. If
laundry gets caught in the lid, it may result in
damage to the laundry or the washer, or result
in water leakage.
30 Make sure that the faucet is turned off when the
washer is not being used.
31 Make sure that the water supply hose
connectors are properly tightened. Failure to do
so may result in property damage or injury.
32 Open the faucet and check if the water supply
hose connector is firmly tightened and that
there is no water leaking before using the
product. If the water supply hose connectors are
loose, it may result in water leakage.
33 Do not stand on top of the appliance or place
objects (such as laundry, lighted candles,
lighted cigarettes, dishes, chemicals, metal
objects, etc.) on the appliance. This may result in
electric shock, fire, problems with the product,
or injury.
34 Do not operate the appliance with wet hands.
This may result in electric shock.
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5
SAFETY and PRECAUTIONS
35 Do not spray volatile material such as insecticide
onto the surface of the appliance. As well as
being harmful to humans, it may also result in
electric shock, fire, or problems with the
product.
36 Do not place an object that generates an
electromagnetic field near the washer. This may
result in injury due to a malfunction.
37 Since the water drained during a high
temperature wash or drying cycle is hot, do not
touch the water. This may result in burns or
injury.
38 Do not wash, spin, or dry water-proof seats,
mats, or clothing.
39 Do not wash thick, hard mats even if the washer
mark is on the care label. This may result in
injury or damage to the washer, walls, floor, or
clothing due to abnormal vibrations.
40 Do not operate the washer when the detergent
dispenser is removed. This may result in electric
shock or injury due to water leakage.
41 Do not insert your hand into the detergent
dispenser after opening it. This may result in
injury because your hand may be caught.
42 Do not place any non-laundry objects, such as
shoes, food waste, or animals into the washer.
This can cause abnormal vibrations that can
damage the washer, and, in the case of pets,
cause severe injury or death.
43 Do not press the buttons using sharp objects
such as pins, knifes, or fingernails. This may
result in electric shock or injury.
44 Do not wash laundry contaminated by oils,
creams, or lotions usually found in skin-care
shops or massage clinics. This may result in the
rubber seal becoming deformed and water
leakage.
45 Make sure that the water inlet pipe is connected
and the tap is opened before washing clothes.
46 Do not leave metal objects (safety pins, hair
pins, and so on) or bleach in the tub for long
periods of time. This may cause the tub to rust.
• If rust appears on the surface of the tub, apply
a neutral cleansing agent to the surface and
use a sponge to clean it. Never use a metal
brush.
47 Do not use hot water from water
cooling/heating devices. This may result in
problems with the washer.
48 Do not use natural hand-washing soap in the
washer. If it hardens and accumulates inside the
washer, it may cause problems with the product,
discoloration, rust, or bad odors.
49 If using a washing net with this machine (not
provided), do not wash laundry items such as
bedding in the washing net. Doing so may result
in injury due to abnormal vibrations. Place only
smaller items, such as lace socks and lingerie, in
the washing net.
50 Do not use hardened powdered detergent. If it
accumulates inside the washer, it may result in
water leakage.
51 Do not wash throw rugs or doormats. Doing so
may cause sand to accumulate inside the
washer, resulting in mechanical problems.
Grounding/Earthing
1 This appliance must be properly grounded.
2 Do not ground the appliance to a gas pipe,
plastic water pipe, or telephone line.
• Improper grounding may result in electric
shock, fire, explosion, or problems with the
product.
• Never plug the power cord into a socket that is
not grounded correctly. Make sure that the
socket you use is grounded in accordance with
local and national codes.
Choosing a Proper Location
1 Do not install this appliance near a heater or
inflammable material.
2 Do not install this appliance in a humid, oily, or
dusty location, or in a location exposed to direct
sunlight or water (rain drops).
3 Do not install this appliance in a location where
gas may leak. Failure to do so may result in
electric shock or fire.
4 If the washer is moved to a new location, have it
checked and re-installed by a qualified service
technician. Failure to follow this warning may
result in electric shock or fire.
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INSTALLATION INSTRUCTIONS
Drain hose
Hose
holder
User Guide
Clamp
R1 Filter (2)
Features
Package contents
Make sure that the following items came with your washer:
Top-Load Washer
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7
Main components
Top l id
Drain hose and
holder
Cabinet
Faucets and water inlet
hoses (not included)
Two front
adjustable legs
Control panel
Water inlet
valves (on
the back)
Power cord
Drain hose
outlet
Attach hose
clamps to
pre-drilled holes
See-through
window
Fabric softener
compartment
Detergent
compartment
Bleach
compartment
Door lock
INSTALLATION INSTRUCTIONS
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INSTALLATION INSTRUCTIONS
Control panel
#ITEMDESCRIPTION
Press to turn on your washer. Press again to turn off your washer. If you leave your washer on
1/Power button
2 Cycle selector
and do not press the /Start Pause button within 10 minutes, your washer automatically
turns off.
Turn to select a wash cycle. The cycle you select determines the wash pattern for the cycle. For
more information, see Washer options and settings
Top-Load Washer
on page 25.
• The initial display is the total time for the cycle you select.
• While your washer is running, the display shows the cycle process and time remaining in the
cycle.
3 Digital display
4Soak button
5Extra Rinse button Press to add an extra rinse to the wash cycle. Press again to cancel.
/Start Pause
6
button
7 Cycle status lights
8 Delay button
9Soil Level button
10 Child lock
11 Temp buttonPress to select the washing water temperature.
12 Water Plus buttonPress once to increase one higher water level. Press again to cancel this function. If the water
Fabric Softener
13
button
Note: The time shown is an estimate based on normal operating conditions. External
factors (such as the load size, room temperature, incoming water temperature, and water
pressure) can affect actual time.
• If you set a delay time for the start of the cycle, the display shows the time when the cycle
will start.
Press to select the Soak option. Press again to cancel. Select this option for heavily soiled items
that need to soak to remove stains and heavy dirt.
Soak occurs after the tub fills and detergent is added, but before the wash process. The agitator
will rotate several times during the soak process.
Press once to start the wash cycle. Press again to pause the cycle. If you pause the cycle, you can
add or remove items, but you cannot change any settings. Press again to restart the cycle.
Light to indicate what part of the cycle your washer is in. For example, the Soak light turns on
when your washer is in the Soak process.
Press to select a time when you want the cycle to begin. You can set the time up to 24 hours in
advance in one-hour increments. The display shows the time when the cycle will start. For more
information, see Step 5: (Optional) Set a delayed start time
Press to select the soil level. Different soil levels result in different washing times and wash cycle
settings. For more information, see Washer options and settings
Press and hold the Soil Level and Tem p buttons at the same time for three seconds to turn on
the child lock function. Press and hold these buttons again for three seconds to turn off the
function. When the child lock function is turned on, the only button that works is the
/POWER button and the Soil Level and Tem p buttons you use to turn off the child lock.
The rinse water temperature is always cold.
level is already set to the highest, the level will not change.
Add liquid fabric softener to the fabric softener compartment, then press this button.
The fabric softener is added to the cycle at the correct time.
on page 23.
on page 25.
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9
Unpacking your washer
Foam base
cushion
Protective
foam
INSTALLATION INSTRUCTIONS
WAR NI NG
• Packing materials can be dangerous to children. Keep all packing materials (plastic bags, polystyrene, and so on) well
out of the reach of children.
• Do not operate your washer on the foam base cushion. Doing so will result in serious vibration, which could cause
equipment damage or result in physical injury.
:
• Remove the packing box and lift the washer up and away from the foam base cushion. Open the lid of the washer
to take out all accessories including the protective foam.
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