USER GUIDE
18 Cu. Ft. Top Mount
Refrigerator
NS-RTM18WH8Q/NS-RTM18WH8Q-C/NS-RTM18BK8Q
Before using your new product, please read these instructions to prevent any damage.
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Grounding requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Main components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Setting up your refrigerator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Before using your refrigerator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Finding a suitable location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Leveling your refrigerator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Providing proper ventilation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Providing a proper power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installing the door handle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Using your refrigerator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Setting the refrigerator temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Setting the freezer temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Using your freezer compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Using your refrigerator compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Reversing the door position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Preparing to reverse the door position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Reversing the door position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Maintaining your refrigerator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Changing the interior LED light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Shutting down your refrigerator - long vacations (several months) . . . . . . .19
Moving your refrigerator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Tips on saving energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
ONE-YEAR LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Introduction
Congratulations on your purchase of a high-quality Insignia product. Your
NS-RTM18WH8Q, NS-RTM18WH8Q-C, or NS-RTM18BK8Q represents the state of
the art in refrigerator design and is designed for reliable and trouble-free
performance.
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18 Cu. Ft. Top Mount Refrigerator
Important Safety Instructions
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
This symbol indicates that dangerous voltage
constituting a risk of electric shock is present
within your refrigerator.
This symbol indicates that there are important
operating and maintenance instructions in the
literature accompanying your refrig erator.
WAR NIN G
1 Read these instructions.
2 Keep these instructions.
3 Heed all warnings.
4 Follow all instructions.
5 Do not use this appliance near water.
6 Clean only with a damp cloth.
7 Do not block any ventilation openings. Install in accordance with the
manufacturer's instructions.
8 Do not install near any heat sources such as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that produce heat.
9 Do not defeat the safety purpose of the polarized or grounding-type plug. A
polarized plug has two blades with one wider than the other. A grounding
type plug has two blades and a third grounding prong. The wide blade or the
third prong are provided for your safety. If the provided plug does not fit into
your outlet, consult an electrician for replacement of the obsolete outlet.
10 Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the appliance.
11 Do not attempt to modify or extend the power cord of this appliance.
12 Unplug this appliance during lightning storms or when it will not be used for
long periods of time.
13 Make sure that the available AC power matches the voltage requirements of
this appliance.
14 Do not handle the plug with wet hands. This could result in an electric shock.
15 Unplug the power cord by holding the plug, never by pulling the cord.
16 Do not turn the appliance on or off by plugging or unplugging the power
cord.
17 Turn off the appliance before unplugging it.
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18 Refer all servicing to qualified service personnel. Servicing is required when
the appliance has been damaged in any way, such as the power-supply cord
or plug is damaged, liquid has been spilled or objects have fallen into the
appliance, the appliance has been exposed to rain or moisture, does not
operate normally, or has been dropped.
19 To reduce the risk of fire or electric shock, do not expose this appliance to rain,
moisture, dripping, or splashing, and no objects filled with liquids should be
placed on top of it.
WARNING
Electric Shock Hazard
Failure to follow these instructions can result in electric
shock, fire, or death.
1 WAR NIN G–Keep ventilation openings in the appliance
clear of obstruction.
2 WAR NIN G–Do not touch the interior of the freezer
compartment with wet hands. This could result in frost
bite.
3 WAR NIN G–Do not use mechanical devices or other
means to accelerate the defrosting process, other than those recommended
by the manufacturer.
4 WAR NIN G–Do not damage the refrigerant tubing when handling, moving, or
using the refrigerator.
5 WAR NIN G–Do not use electrical appliances inside the food storage
compartment of the refrigerator, unless they are of the type recommended by
the manufacturer.
6 WAR NIN G–DANGER—Never allow children to play with, operate, or crawl
inside the refrigerator.
Risk of child entrapment. Before you throw away your old refrigerator or
freezer:
1) Take off the doors
2) Leave the shelves in place so that children may not easily climb inside
7 Unplug the refrigerator before carrying out user maintenance on it.
8 This appliance can be used by children age 8 years and older and persons with
reduced physical or mental capabilities or lack of experience and knowledge if
they are given supervision or instruction concerning the use of the appliance
in a safe way and understand the hazards involved. Children should not play
with the appliance. Cleaning and maintenance should not be performed by
children without supervision.
9 If a component part is damaged, it must be replaced by the manufacturer, its
service agent, or similar qualified persons in order to avoid a hazard.
10 Follow local regulations regarding disposal of the appliance due to flammable
refrigerant and gas. All refrigeration products contain refrigerants, which
under the guidelines of federal law must be removed before disposal. It is the
consumer's responsibility to comply with federal and local regulations when
disposing of this product.
11 This appliance is intended to be used in household and similar environments.
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18 Cu. Ft. Top Mount Refrigerator
12 Do not store or use gasoline or any flammable liquids inside or in the vicinity
of this refrigerator.
13 Do not use an extension cord with this appliance. If the power cord is too
short, have a qualified electrician install an outlet near the appliance. Use of an
extension cord can negatively affect the refrigerator’s performance.
Grounding requirement
This appliance must be grounded. This appliance is equipped with a cord having a
grounding wire with a grounding plug. The plug must be inserted into an outlet
that is properly installed and grounded.
Improper use of the grounding plug can result in a risk of electric shock. Consult a
qualified electrician or service person if the grounding instructions are not
completely understood, or if doubt exists as to whether the appliance is properly
grounded.
Features
• 18 cubic foot capacity
• Electronic control
• Wire shelves
• Humidity-controlled crisper drawers
•LED lighting
• Frost free
Package contents
• 18 cu. ft. top mount refrigerator
•Ice tray
•Handle kit
•Hinge kit
•User Guide
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Main components
Freezer control
knob
Glass crisper cover
Crispers
Leveling feet
Freezer door
racks
Butter
keeper
Refrigerator
control panel
w/LED
Door racks
Wire s helves
Door racks
(small)
Wire s helf
NS-RTM18WH8Q/NS-RTM18WH8Q-C/NS-RTM18BK8Q
Setting up your refrigerator
Before using your refrigerator
1 Remove the interior packing.
2 Let the refrigerator stand upright for approximately four hours before
connecting it to power. This reduces the possibility of a malfunction in the
cooling system from improper handling during transportation.
3 Clean the interior surface with lukewarm water using a soft cloth.
4 Wait for approximately 24 hours after the thermostat has been set before
placing any food in your refrigerator.
Finding a suitable location
• This refrigerator is designed to be free standing only, and should not be
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recessed or built-in.
• Place your refrigerator on a floor that is strong enough to support the
refrigerator when it is fully loaded.
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18 Cu. Ft. Top Mount Refrigerator
3-prong receptacle
Receptacle box cover
3-prong plug
Grounding lead
Grounding adapter Receptacle box cover
Screw
Receptacle
Using a 3-prong plug and outlet
Using a grounding adapter
• Locate the refrigerator in your home or garage away from direct sunlight
because it may affect the acrylic coating and heat sources may increase
electrical consumption. To ensure optimal performance, install in areas with
an ambient temperature between 41° F (5° C) and 109° F (42.8° C).
• Avoid locating the refrigerator in moist areas.
• The refrigerator door must be able to swing fully open.
Leveling your refrigerator
• It is very important for the refrigerator to be level. If the refrigerator is not
leveled during installation, the doors may not close or seal properly, causing
cooling, frost, or moisture problems.
• To level your refrigerator, rotate the leveling feet clockwise (to raise) the
refrigerator or counter-clockwise (to lower).
Note: Having someone push against the top of the refrigerator helps to take some weight
off the leveling foot, making it easier to adjust.
Providing proper ventilation
Place the refrigerator at least five inches from the wall to ensure proper airflow to
the compressor. Do not place the refrigerator near any heat sources, such as a
heater or stove, as this may put a strain on the compressor.
Providing a proper power supply
Check your local power source. This refrigerator requires a 110V-120 V, 60 Hz
power supply.
Use a receptacle that accepts the grounding prong. The power cord is equipped
with a 3-prong (grounding) plug which mates with a standard 3-prong
(grounding) wall outlet to minimize the possibility of electric shock hazard from
this refrigerator.
Notes:
• The refrigerator should always be plugged into its own individual electrical outlet
which has a voltage rating that matches the rating plate.
• Never unplug your refrigerator by pulling on the power cord. Always grip the plug
firmly and pull straight out from the outlet.
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Screws (4)
Allen wrench
Handle assembly
Allen wrench
caps (4)
Allen wrench
screws (4)
Installing the door handle
You will need: A Phillips screwdriver and the included Allen wrench.
Parts included with the handle kit:
1 Insert the two Phillips-head screws into the refrigerator door on the side you
prefer, then tighten.
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2 Align the door handle with the screws.
3 Insert the two Allen-head screws through the side of the door handle and
tighten with the Allen wrench.
4 Place the screw caps on the screws.
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18 Cu. Ft. Top Mount Refrigerator
Using your refrigerator
Setting the refrigerator temperature
# ITEM DESCRIPTION
1 SET button Press to change the refrigerator setting from 1 (cold) to 5
2 LED indicators Light to show the current refrigerator setting.
3 STANDBY LED Lights to indicate when the refrigerator is in standby mode
• The first time you turn the refrigerator on, the control panel LEDs turn on for
three seconds, then displays the current setting (default = 3). Your refrigerator
runs continuously for several hours until it reaches the preset temperature.
After your refrigerator is fully cooled, you can adjust the temperature up or
down to your personal preference.
• To temporarily suspend cooling in the refrigerator and freezer, press and hold
the SET button for three seconds. The STANDBY LED turns on and cooling is
turned off. Press the SET button again to cancel standby mode and resume
cooling.
Notes:
• If the refrigerator is unplugged or loses power, you must wait three to five minutes
before restarting it. If you attempt to restart before this time delay, the refrigerator will
not start.
• Large amounts of food will lower the cooling efficiency of the refrigerator.
• If you choose to change the thermostat setting, adjust it by one increment at a time.
Allow 24 hours for the temperature to stabilize between adjustments.
(coldest).
(refrigerator and freezer are turned off).
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Setting the freezer temperature
Turn the controls to adjust the freezer temperature, allow 24 hours for the freezer
to adjust and stabilize.
Using your freezer compartment
• Place frozen food into the freezer as quickly as possible after purchase.
• Follow package instructions regarding storage times. The storage life of frozen
foods varies and the recommended storage time should not be exceeded.
Using your refrigerator compartment
The refrigerator compartment is suitable for the storage of meat, vegetables, and
fruit.
CAUTION: To prevent damage, never close the refrigerator door while the shelves or
crisper drawers are extended.
Using the door racks
Door racks are suitable for the storage of eggs, canned liquids, bottled drinks, and
packed food. Do not place too many heavy things in the racks.
The middle door rack is adjustable and can be placed at different heights. Before
adjusting, take the food out of the rack.
Using the refrigerator shelves
The two wire shelves in the refrigerator compartment can be adjusted to various
heights, as needed.
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18 Cu. Ft. Top Mount Refrigerator
Center left hinge
Left top hinge cover
Top le ft hi nge
Upper door
self-locking block
Left door-open
stopper
These parts come in
a separate box
To remove a shelf, lift the front of the shelf, then gently pull it forward until the
shelf comes clear of the shelf guides.
When reinserting a shelf, make sure that there is nothing behind it, then gently
push the shelf back into the position.
Using the crispers
Use the crisper drawers to store vegetables and fruits.
The crisper cover is used for controlling the temperature of the crisper and
preventing moisture loss. Use the sliding vent to adjust humidity level inside the
drawer.
In general, store fruits and vegetables that are not sensitive to moisture loss
(apples, peaches, pears) in a drawer with a low humidity setting and store food
that can wilt (lettuce, asparagus, carrots, strawberries) in a drawer with high
humidity
To remove the crispers:
1 Empty the crisper.
2 Pull it forward, then separate it from the slide.
3 Push the slides back into place.
Reversing the door position
Based on the location where you plan to use your refrigerator, you may find it
more convenient to reverse the position of the door.
CAUTION: To avoid injury to yourself or your property, we recommend that someone
assist you during the door reversal process.
Preparing to reverse the door position
You will need: A standard screwdriver, a Phillips screwdriver, and the included
Allen wrench.
• Make sure that your refrigerator is unplugged and empty.
• Have someone available to assist you in the process.
• Keep all of the parts you remove to reuse them later.
Reversing the door position
Parts included with the hinge kit:
Extra hole caps (2)
Buttons (4)
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Center right hing e
Right top hinge cover
Top right hinge
Door block
Upper door
self-locking block
Right door-open
stopper
Bottom hinge
Assorted screw-hole
covers.
Right top
hinge cover
Left cover plate
Parts already mounted on the door (as shipped):
1 Unplug your refrigerator and remove all food from the door shelves.
2 Using a flat blade screwdriver, remove the left cover plate and the right top
hinge cover, then unscrew and remove the right top hinge. Keep the screws to
reuse.
3 Lift the freezer door up and away from your refrigerator.
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18 Cu. Ft. Top Mount Refrigerator
Center hinge
Remove the bottom hinge
Reattach the bottom hinge
Hinge pin
Hinge pin
4 Unscrew the three screws holding the center hinge, remove the hinge, then
lift the refrigerator door up and away from your refrigerator. Save the screws
to reuse and store the hinge in a safe place, in case you need to reverse the
door position again.
5 Remove the screw hole covers on the other side where the center hinge will
be installed. Save them to be reused.
6 Unscrew the two screws holding the bottom hinge, then remove the bottom
hinge from the refrigerator.
7 Remove the screw hole covers on the other side where the bottom hinge will
be installed. Save them to be reused.
8 Unscrew the hinge pin from the bottom hinge and move it to the other hole in
the hinge pin, then secure the bottom hinge to the left side of the refrigerator
using the screws you removed previously.
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Hole cap
Plastic bushings
Plastic bushings
Hole cap
9 Remove the hole caps and plastic bushings from the top of the freezer and
refrigerator doors. Save them for the next step.
10 Insert the hole caps and plastic bushings into the opposite sides (from where
you removed them) of the freezer and refrigerator doors.
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18 Cu. Ft. Top Mount Refrigerator
Upper door
self-locking block
Left door-open
stopper
11 Remove the door block from the bottom of the refrigerator door and attach it
to the other side.
12 Attach the upper door self-locking block and the left door-open stopper to
the left side of the freezer door. Use the parts from the hinge kit.
13 Remove the right upper door self-locking block and the right door-open
stopper (do not remove the parts attached in step 10). Store in a safe place in
case you need to reverse the door position again.
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Attach the left center hinge
Attach the top left hinge
14 Attach the refrigerator door on the bottom hinge. Use the center hinge from
the hinge kit (not the piece removed in step 4), then attach the center left
hinge to the left side of the refrigerator.
15 Put the freezer door onto the center left hinge, then attach the top left hinge
(from the hinge kit) to the top of refrigerator. Cover the hinge with the top left
hinge cover (from the hinge kit) and cover the screw holes on the right side of
the top with the cover plate you previously removed.
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18 Cu. Ft. Top Mount Refrigerator
16 Remove the screw caps on the door handles, then remove the four
Allen-screws with the Allen wrench. Remove the handles.
17 Remove the hole caps from right side of the door and save them to be reused.
18 Remove the four Phillips-head screws from the left side of the door and install
them into the holes on the right side of the door.
19 Attach the handles to the right sides of doors with the Allen-head screws you
just removed. Tighten with the Allen wrench and replace the screw caps.
20 Install the hole caps you removed from right side of the door into the left side
of the door.
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Remove screw
LED light model: 50241001001C
Lamp base: E12
Input rating: 115 V AC 3.5 W
Maintaining your refrigerator
Your refrigerator is designed for year-round use with only minimal cleaning and
maintenance.
When you first receive it, wipe the cabinet with a mild detergent and warm water,
then wipe dry with a dry cloth. Do this periodically to keep your refrigerator
looking new.
CAUTION:
To prevent damage to the finish, do not use:
• Gasoline, benzine, thinner, or other similar solvents.
• Abrasive cleaners.
1 Turn off the refrigerator and unplug it from the wall outlet.
2 Remove all food.
3 Wash the inside with a damp warm cloth soaked in a solution of one quart of
lukewarm water to two tablespoons of baking soda solution.
4 Be sure to keep the door gasket (seal) clean to keep the refrigerator running
efficiently.
5 Dry the interior and exterior with a soft cloth.
Defrosting the freezer
This refrigerator is frost free, so you don't need to defrost it. You just need to clean
it periodically, following the above instructions.
Changing the interior LED light
1 Using a Phillips screwdriver, remove the screw securing the lamp cover, then
remove the lamp cover.
2 Remove the LED light bulb from the lamp base, then install a new LED light
bulb.
3 Reinstall the lamp cover with the screw you previously removed.
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18 Cu. Ft. Top Mount Refrigerator
Shutting down your refrigerator - long vacations (several months)
1 Turn off the refrigerator and unplug it from the wall outlet.
2 Remove all food.
3 Clean the refrigerator.
4 Leave the door open slightly to avoid possible formation of condensation,
mold, or odor.
CAUTION: Use extreme caution with children. The refrigerator should not be accessible to
child's play.
Moving your refrigerator
1 Turn off the refrigerator and unplug it from the wall outlet.
2 Remove all food.
3 Securely tape down all loose items inside your refrigerator.
4 Tape the doors shut.
Be sure the refrigerator stays in the upright position during transportation.
Tips on saving energy
• Locate your refrigerator in the coolest area of the room, away from heat
producing appliances or heating ducts and out of the direct sunlight.
• Let hot foods cool before placing them in the refrigerator. Overloading the
refrigerator forces the compressor to run longer. Foods that freeze too slowly
may lose quality or spoil.
• Wrap foods properly and wipe containers dry before placing them in the
refrigerator. This cuts down on frost build-up inside the refrigerator.
• Organize and label food to reduce door openings and extended searches.
Obtaining replacement parts
Call Insignia Customer Service at 1-877-467-4289.
Troubleshooting
CAUTION: Do not try to repair your refrigerator yourself. Doing so invalidates the
warranty.
Error codes
LED DISPLAY PROBLEM
LED 1 and LED 2 lit Temperature sensor circuit
LED 1 and LED 3 lit Freezer defrost sensor
LED 1 and LED 4 lit Ambient temperature sensor
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PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
The refrigerator
does not operate
The compressor
turns on and off
frequently
Food in the
refrigerator
compartment is
freezing
The refrigerator is
unplugged.
The thermostat is set
to the STANDBY
position.
The fuse on the circuit
is blown or the circuit
breaker is tripped.
Power failure. If a power failure occurs, the refrigerator
The door has been
opened too often or
was not closed
properly. The door seal
may be dirty.
The room temperature
is hotter than normal.
A large amount of food
was recently added to
the refrigerator.
The thermostat is not
set correctly.
The refrigerator does
not have the correct
clearances.
The refrigerator has
recently been
disconnected for a
period of time.
The thermostat is set
too cold.
Make sure that the refrigerator is plugged
in and that the plug is pushed completely
into the outlet.
Press the SET button until LED 3 lights.
Check the house fuse/circuit breaker box
and replace the fuse or reset the circuit
breaker.
turns off. Wait until the power is restored.
Make sure that the do or is closed p rope rly.
Clean the door seal if necessary.
This is normal, under the circumstances.
This is normal, under the circumstances.
Reset the thermostat correctly.
The refrigerator should be no closer than
five inches from the adjacent walls.
Allow four hours for the refrigerator to
cool down completely.
Set the thermostat to a warmer setting.
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18 Cu. Ft. Top Mount Refrigerator
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Food in the
refrigerator
compartment is
not cold
The refrigerator
makes unusual
noises.
Moisture is
building up in
the interior of the
refrigerator
The refrigerator
door does not
close completely
The exterior of
the refrigerator is
warm
The door has been
opened too often or
was not closed
properly.
You have just added a
large amount of food
to the refrigerator or
freezer compartments.
The thermostat is set
too warm.
The door gasket does
not seal properly.
The refrigerator has
recently been
disconnected for a
period of time.
The refrigerator may
not be level on the
floor.
The body of the
refrigerator is touching
a wall.
The door has been
opened too often or
was not closed
properly.
The refrigerator is in a
location that is very
humid.
The food in the
refrigerator is not
packaged properly.
Food packages are
interfering with the
door.
The shelves are out of
position.
The door gaskets are
dirty.
The refrigerator is not
level.
This is normal.
Make sure that the door is closed properly.
Allow time for the new food to cool, then
check again.
Adjust the thermostat to a colder setting.
Clean the gasket.
Allow four hours for the refrigerator to
cool completely.
Level the refrigerator with the leveling
feet.
Move the refrigerator out from the wall.
Make sure that the door is closed properly.
Move the refrigerator to a dryer location.
Repackage the food in the refrigerator to
make sure that it is sealed.
Move the food packages or remove some
food.
Adjust the shelves properly.
Clean the door gaskets.
Level the refrigerator with the leveling
feet.
www.insigniaproducts.com
21
NS-RTM18WH8Q/NS-RTM18WH8Q-C/NS-RTM18BK8Q
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
There is a
popping or
crackling sound
when the
compressor
comes on
There is a
bubbling or
gurgling sound,
like water boiling
Vibrations The refrigerator is not
There is moisture
forming on the
external walls of
the refrigerator
This is normal. The sound should level off or disappear as
This is normal.
on a level or sturdy
surface.
The refrigerator may
be touching a wall.
The door may be
slightly open.
the refrigerator continues to run.
Make sure that the refrigerator is on a
level, sturdy surface. Level the refrigerator
with the leveling legs.
Make sure that the refrigerator is not
touching a wall.
Make sure that the door closes
completely.
Specifications
Dimensions (WxDxH) 29.5 x 32.8 x 66.6 in.(75 x 83.3 x 169.2 cm)
Weight 165.3 lbs (75 kg)
Power requirements 115 V~60 Hz
Current 1.1 A
Power consumption
(annual)
398 kWh
22
www.insigniaproducts.com
18 Cu. Ft. Top Mount Refrigerator
ONE-YEAR LIMITED WARRANTY
Definitions:
The Distributor* of Insignia branded products warrants to you, the original purchaser of this
new Insignia-branded product (“Product”), that the Product shall be free of defects in the
original manufacturer of the material or workmanship for a period of one (1) year from the
date of your purchase of the Product (“Warranty Period”).
For this warranty to apply, your Product must be purchased in the United States or Canada
from a Best Buy branded retail store or online at www.bestbuy.com or www.bestbuy.ca and
is packaged with this warranty statement.
How long does the coverage last?
The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product.
Your purchase date is printed on the receipt you received with the Product.
What does this warranty cover?
During the Warranty Period, if the original manufacture of the material or workmanship of
the Product is determined to be defective by an authorized Insignia repair center or store
personnel, Insignia will (at its sole option): (1) repair the Product with new or rebuilt parts; or
(2) replace the Product at no charge with new or rebuilt comparable products or parts.
Products and parts replaced under this warranty become the property of Insignia and are
not returned to you. If service of Products or parts are required after the Warranty Period
expires, you must pay all labor and parts charges. This warranty lasts as long as you own your
Insignia Product during the Warranty Period. Warranty coverage terminates if you sell or
otherwise transfer the Product.
How to obtain warranty service?
If you purchased the Product at a Best Buy retail store location or from a Best Buy online
website (www.bestbuy.com or www.bestbuy.ca), please take your original receipt and the
Product to any Best Buy store. Make sure that you place the Product in its original packaging
or packaging that provides the same amount of protection as the original packaging.
To obtain warranty service, in the United States and Canada call 1-877-467-4289. Call agents
may diagnose and correct the issue over the phone.
Where is the warranty valid?
This warranty is valid only in the United States and Canada at Best Buy branded retail stores
or websites to the original purchaser of the product in the country where the original
purchase was made.
What does the warranty not cover?
This warranty does not cover:
• Customer instruction/education
• Installation
• Set up adjustments
• Cosmetic damage
• Damage due to weather, lightning, and other acts of God, such as power surges
• Accidental damage
•Misuse
•Abuse
•Negligence
• Commercial purposes/use, including but not limited to use in a place of business or in
communal areas of a multiple dwelling condominium or apartment complex, or
otherwise used in a place of other than a private home.
• Modification of any part of the Product, including the antenna
• Display panel damaged by static (non-moving) images applied for lengthy periods
(burn-in).
• Damage due to incorrect operation or maintenance
www.insigniaproducts.com
23
NS-RTM18WH8Q/NS-RTM18WH8Q-C/NS-RTM18BK8Q
• Connection to an incorrect voltage or power supply
• Attempted repair by any person not authorized by Insignia to service the Product
• Products sold “as is” or “with all faults”
• Consumables, including but not limited to batteries (i.e. AA, AAA, C etc.)
• Products where the factory applied serial number has been altered or removed
• Loss or Theft of this product or any part of the product
• Display panels containing up to three (3) pixel failures (dots that are dark or incorrectly
illuminated) grouped in an area smaller than one tenth (1/10) of the display size or up to
five (5) pixel failures throughout the display. (Pixel based displays may contain a limited
number of pixels that may not function normally.)
• Failures or Damage caused by any contact including but not limited to liquids, gels or
pastes.
REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY
FOR BREACH OF WARRANTY. INSIGNIA SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON
THIS PRODUCT, INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR
PRODUCT, LOST BUSINESS OR LOST PROFITS. INSIGNIA PRODUCTS MAKES NO OTHER
EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND IMPLIED
WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND
NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTY
PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO
YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RI GHTS, WH ICH VARY FROM STATE TO STAT E OR PR OVINC E TO PROV INCE.
Contact Insignia:
1-877-467-4289
www.insigniaproducts.com
INSIGNIA is a trademark of Best Buy and its affiliated companies.
*Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2019 Best Buy. All rights reserved.
24
www.insigniaproducts.com
www.insigniaproducts.com
1-877-467-4289 (U.S. and Canada) or 01-800-926-3000 (Mexico)
INSIGNIA is a trademark of Best Buy and its affiliated companies.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2019 Best Buy. All rights reserved.
V4 ENGLISH
19-0728
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