INSIGNIA NS-MW11BK0 Users guide

1.1 Cu. Ft. Microwave Oven
USER GUIDE
NS-MW11BK0
Before using your new product, please read these instructions to prevent any damage.
Contents
IMPORTANT SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Cookware and cooking materials. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Materials you can use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Materials to be avoided . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Microwave oven . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Setting up your microwave oven . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installing the turntable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Setting the clock and the timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Setting the clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Using the kitchen timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Cooking with your microwave. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Microwave cooking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Cooking quickly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Cooking with the auto menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Using the kitchen timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Defrosting in your microwave . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Changing other microwave settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Using the child lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Muting your microwave. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Using power saving mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Checking the time or power level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Saving a memory procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Cleaning and maintaining your microwave . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Cleaning the outside of your microwave. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Cleaning the inside of your microwave . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Obtaining replacement parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
ONE-YEAR LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
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NS-MW11BK0
Countertop Microwave

Introduction

Congratulations on your purchase of a high-quality Insignia product. Your NS-MW11BK0 represents the state of the art in microwave design and is designed for reliable and trouble-free performance.

IMPORTANT SAFETY INSTRUCTIONS

When using electrical appliances basic safety precautions should be followed, including the following: WARNING: To reduce the risk of burns, electric shock, fire, injury to persons, or exposure to excessive microwave energy:
1 Read all instructions before using the appliance. 2 Read and follow the specific “ 3 This appliance must be grounded. Connect only to a properly grounded outlet. See “
page 4.
4 Install or locate this appliance only in accordance with the provided installation instructions. 5 Some products such as whole eggs and sealed containers (for example, closed glass jars) are able to explode and
should not be heated in this microwave.
6 Use this appliance only for its intended use as described in the manual. Do not use corrosive chemicals or vapors in this
appliance. This type of oven is specifically designed to heat, cook, or dry food. It is not designed for industrial or laboratory use.
7 As with any appliance, close supervision is necessary when used by children. 8 Do not operate this appliance if it has a damaged cord or plug, if it is not working properly, or if it has been damaged or
dropped.
9 This appliance should be serviced only by qualified service personnel. Contact the nearest authorized service facility for
examination, repair, or adjustment.
10 Do not cover or block any openings on the appliance. 11 Do not store this appliance outdoors. Do not use this product near water - for example, near a kitchen sink, in a wet
basement, near a swimming pool, or similar location.
12 Do not immerse the cord or plug in water. 13 Keep the cord away from heated surfaces. 14 Do not let the cord hang over the edge of the table or counter. 15 When cleaning the surface between the door and the compartment, use only mild, nonabrasive soaps, or detergent
applied with a sponge or soft cloth.
16 To reduce the risk of fire in the oven cavity:
• Do not overcook food. Carefully attend to the appliance when paper, plastic, or other combustible materials are placed inside the oven to facilitate cooking.
• Remove wire twist-ties from paper or plastic bags before placing them in the oven.
• If material inside of the oven ignites, keep the oven door closed, turn the oven off, and disconnect the power cord, or shut off power at the fuse or circuit breaker panel.
• Do not use the cavity for storage purposes. Do not leave paper products, cooking utensils, or food in the cavity when not in use.
17 Liquids, such as water, coffee, or tea, may overheat beyond the boiling point without appearing to be boiling. Visible
bubbling or boiling when the container is removed from the microwave oven is not always present. THIS COULD RESULT IN VERY HOT LIQUID SUDDENLY BOILING OVER WHEN THE CONTAINER IS DISTURBED OR A UTENSIL IS INSERTED INTO THE LIQUID. To reduce the risk of injury to persons:
• Do not overheat the liquid.
• Stir the liquid both before and halfway through heating it.
• Do not use straight-sided containers with narrow necks.
• After heating, allow the container to stand in the microwave oven for a short time before removing the container.
• Use extreme care when inserting a spoon or other utensil into the container.
18 As with any appliance, close supervision is necessary when the microwave oven is used by children. 19 If material inside of the oven should ignite, the oven door should be kept closed, the appliance turned off, the power
cord disconnected, or the power shut off at the fuse or circuit breaker panel.
Precautions to avoid possible exposure to excessive microwave energy” on p a g e 4.
Grounding instructions” on
SAVE THESE INSTRUCTIONS
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Countertop Microwave
Grounding instructions
This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This appliance is equipped with a cord having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded.
DANGER - Electric Shock Hazard
Touching some of the internal components can cause serious personal injury or death. Do not disassemble this appliance.
WARNING - Electric Shock Hazard
Improper use of the grounding plug can result in electric shock. Do not plug into an outlet until the appliance is properly installed and grounded. Consult a qualified electrician or serviceman if the grounding instructions are not completely understood, or if doubt exists as to whether the appliance is properly grounded.
1 A short power supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a
longer cord.
2 Longer cord sets or extension cords are available and may be used if care is exercised in their use. 3 If a long cord or extension cord is used:
• The marked electrical rating of the cord set or extension cord should be at least as great as the electrical rating of the appliance.
• The extension cord must be a grounding-type 3-wire cord.
• The longer cord should be arranged so that it will not drape over the counter top or tabletop where it can be pulled on by children or tripped over unintentionally.
Radio interference
1 Operation of the microwave oven may cause interference to your radio, TV, or similar equipment. 2 When there is interference, it may be reduced or eliminated by taking the following measures:
• Clean the door and sealing surface of the oven.
• Reorient the receiving antenna of the radio or television.
• Move the microwave oven away from the receiver.
• Plug the microwave oven into a different outlet so that the microwave and receiver are on different branch circuits.
• Relocate the microwave oven with respect to the receiver.
Precautions to avoid possible exposure to excessive microwave energy
1 Do not attempt to operate this oven with the door open since operation can result in harmful exposure to microwave
energy. It is important not to defeat or tamper with the safety interlocks.
2 Do not place any object between the oven front face and the door or allow soil or cleaner residue to accumulate on
sealing surfaces.
3 Do not operate the oven if it is damaged. It is particularly important that the oven door close properly and that there is
no damage to the:
•Door (bent)
• Hinges and latches (broken or loosened)
• Door seals and sealing surface
4 The oven should not be adjusted or repaired by anyone except properly qualified service personnel.

Cookware and cooking materials

WAR NI NG: Tightly-closed containers could explode. Closed containers should be opened and plastic pouches should be pierced before
cooking.
Cookware and other materials must fit on the turntable. Always use oven mitts or pot holders because cookware may become hot.
See “
Materials you can use” on page 5 and “Materials to be avoided” o n p a g e 5 as a guide, then test before using.
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NS-MW11BK0
Cookware and Materials Test:
1 Fill a microwave-safe container with 1 cup (250 ml) of cold water, along with the cookware or materials in question. 2 Cook on maximum power for one minute. Do not exceed one minute cooking time. 3 Carefully feel the cookware or material. If the empty cookware or material is warm, do not use it for microwave cooking.

Materials you can use

MATERIAL REMARKS
Follow the manufacturer’s instructions. The bottom of the browning dish must
Browning dish
Dinnerware
Glass jars
Glassware
Oven cooking bags
Paper plates and cups
Paper towels
Parchment paper Use as a cover to prevent splattering or a wrap for steaming.
Plastic
Plastic wrap
Thermometers Use microwave-safe only (such as meat and candy thermometers).
Wax paper Use as a cover to prevent splattering and retain moisture.
be at least 3/16-in. (5mm) above the turntable. Incorrect usage may cause the turntable to break.
Use microwave-safe only. Follow the manufacturer's instructions. Do not use cracked or chipped dishes.
Always remove the lid. Use only to heat food until just warm. Most glass jars are not heat resistant and may break.
Use heat-resistant oven glassware only. Make sure there is no metallic trim. Do not use cracked or chipped dishes.
Follow the manufacturer’s instructions. Do not close with a metal tie. Make slits to allow steam to escape.
Use for short–term cooking/warming only. Do not leave the oven unattended while cooking.
Use to cover food for reheating and absorbing fat. Use with supervision for short-term cooking only.
Use only if labeled “Microwave Safe.” Follow the manufacturer’s instructions. Some plastic containers soften as the food inside gets hot. “Boiling bags” and tightly closed plastic bags should be slit, pierced, or vented, as indicated on the package.
Use microwave-safe only. Use to cover food during cooking to retain moisture. Do not allow plastic wrap to touch food.

Materials to be avoided

MATERIAL REMARKS
Aluminum foil May cause an electric spark. Use a microwave-safe dish instead.
Aluminum tray May cause an electric spark. Use a microwave-safe dish instead.
Food carton with metal handle
Metal or metal trimmed utensils
Metal twist ties May cause an electric spark and could cause a fire in the oven.
Paper bags May cause a fire in the oven.
Plastic foam
Wood Wood will dry out when used in the microwave oven and may split or crack.
May cause an electric spark. Use a microwave-safe dish instead.
Metal shields the food from microwave energy. The metal trim may cause arcing.
Plastic foam may melt or contaminate the liquid inside when exposed to high temperature.
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Features

• 1,000 W of power quickly heats food
• Six presets easily cook your favorite foods
• 12.4-inch (31.5 cm) turntable helps evenly heat food
• Internal LED light shows your food
• Eleven power levels heat food to perfection
• Black plastic finish looks great with any décor
• Stylish blue LED display provides easy control

Package contents

• Countertop Microwave
• Turntable (with ring)
•User Guide

Microwave oven

Countertop Microwave
#ITEM DESCRIPTION
1 Safety interlock system Prevents the microwave from operating when the door is open.
2 Glass turntable Allows food to cook evenly.
3 Control panel Use to set cooking times and enter other information as needed.
4 Waveguide cover Covers the waveguide. DO NOT REMOVE.
5 Turntable ring assembly Allows the turntable to rotate to cook food evenly.
6 Turntable shaft Rotates the turntable assembly.
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Control panel

NS-MW11BK0
#ITEM DESCRIPTION
1Display
2Time cook
3Power
4 Auto menu
5 Express cook
6 Number pad Press to enter cook time, defrost time, clock time, and other information.
7 Stop/Cancel Press to stop the cooking process. Press again to cancel the cooking operation.
8Defrost
9 Clock Press to set or check the clock. See “
10 Kitchen timer
11 Start/Add 30 seconds
12 Memory Press repeatedly to choose a memorized procedure.
In standby mode, displays the time. In cooking mode, displays cooking time, weight, and other information.
Press to set the amount of time you want to heat your food, then press the number buttons to enter the time you want (up to 99 minutes and 99 seconds).
Press to set the power level of your microwave, then press the number buttons to set the level you want (0-10).
Press one of these buttons to automatically cook the item indicated. See “ with the auto menu” on page 9.
In standby mode, press to quickly start cooking for 1 to 6 minutes. See “ quickly” on page 9.
Press Time Defrost, then enter the time you want for an item to defrost. See
Defrosting by time” on pag e 10.
Press Weight Defrost, then enter the weight of the item you want to defrost. The cooking time is set automatically. See “
Press this button, then enter the time you want to count down. See “ timer” on page 9 .
In standby mode, press this button to begin cooking. While cooking, press this button to add 30 seconds to cooking time.
Defrosting by weight” on page 10.
Setting the clock” on page 8.
Cooking
Cooking
Using the kitchen
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Countertop Microwave
12 in. (30 cm)
3 in. (7.5 cm)
3 in. (7.5 cm)
Glass turntable
Turntable shaft
Turntable ring
Hub (underside)

Setting up your microwave oven

1 Remove all packing material, protective film, and accessories. Do not remove the light brown Mica cover that is
attached to the oven cavity to protect the magnetron.
2 Check for any damage such as dents or a broken door. Do not use the microwave if it is damaged. 3 Select a level surface that provide enough open space for the vents:
CAUTION: Do not install the microwave over a range cooktop or other heat-producing appliance. Installing over a heat source can damage your microwave and will void your warranty.
4 Plug your microwave into a power outlet.

Installing the turntable

Notes:
• Never place the glass tray upside down. The glass tray should never be restricted.
• Both the glass tray and turntable ring must always be used during cooking.
• Always place all food and containers of food on the glass tray for cooking.
• If the glass tray or turntable ring cracks or breaks, contact your nearest authorized service center.
1 Place the turntable ring in the round depression in the bottom of the microwave oven so that it turns freely. 2 Place the glass turntable (flat side up) on the turntable ring so that the hub engages the turntable shaft in the bottom
of the oven. The glass turntable should not turn freely when it is correctly installed.

Setting the clock and the timer

Setting the clock

1 Press Clock. Your display shows “00:00”. 2 Use the number pad to enter the current time (1:00–12:59), then press Clock to save the setting. The colon (:) flashes to
count the seconds and the clock is set.
Notes:
• While setting the clock, if you press STOP/Cancel or if you don’t press a button within one minute, the microwave will go back to its last setting.
• If the display shows “0:00”, the clock is not set.
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NS-MW11BK0

Using the kitchen timer

1 Press Kitchen Timer. The display shows “00:00” and the first digit flashes. 2 Use the number pad to enter the time (up to 99 minutes and 99 seconds), then press START/+30SEC. When the time
reaches 0, the buzzer rings.
Note: While the timer is running, the microwave will not run.

Cooking with your microwave

Microwave cooking

1 Press Time Cook, then use the number pad to enter the cooking time that you want.
Note: For example, to enter 3 minutes and 15 seconds, press 3, 1, and then 5.
2 Press Power, then enter the power level that you want (0-10). The default power level is 100% (PL10).
Level109876543210
Power 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
DisplayPL10PL9PL8PL7PL6PL5PL4PL3PL2PL1PL0
3 Press START/+30SEC to begin heating. The buzzer rings when the microwave is finished.
OR For multi-stage cooking, repeat steps 1-2 to program the second stage, then press START/+30SEC. The buzzer will ring between stages and automatically move on to the second stage.
Note: Multi-stage cooking lets you program two cook times and power levels at the same time.

Cooking quickly

1 Press START/+30SEC to instantly cook something at 100% power for 30 seconds.
OR Press 1-6 on the number pad to instantly cook something at 100% power for 1-6 minutes.
2 To increase the time in 30 second increments, press START/+30SEC repeatedly. The maximum cooking time is 99
minutes and 99 seconds.
Note: You cannot increase cook time when using multi-stage cooking, defrost, or auto-menu items.

Cooking with the auto menu

Popcorn
1 Press Popcorn repeatedly until the weight of your popcorn bag (1.75, 3.0, or 3.5 ounces) is shown on the display. 2 Press START/+30SEC to start. The buzzer sounds once, then cooks your popcorn.
Potato
1 Press Potato repeatedly until the number of potatoes you’re cooking (1-3) is shown on the display.
Note: Each potato is assumed to be 8 oz. (227 g) If your potato is large, select the amount based on the potato’s weight.
AMOUNT WEIGHT (APPROX.)
1 potato 8 oz. (227 g)
2 potatoes 16 oz. (453 g)
3 potatoes 24 oz. (680 g)
2 Press START/+30SEC to start. The buzzer sounds once, then cooks your potato.
Frozen vegetables
1 Press Frozen Vegetable repeatedly until the number weight of your vegetables (4.0, 8.0, or 16.0 ounces) is shown on
the display.
2 Press START/+30SEC to start. The buzzer sounds once, then cooks your vegetables.
Beverages
1 Press Beverage repeatedly until the number of cups (1-3) is shown on the display. 2 Press START/+30SEC to start. The buzzer sounds once, then heats your drink.
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Countertop Microwave
Dinner plate
1 Press Dinner Plate repeatedly until the weight of your food (9.0, 12.0, or 18.0 ounces) is shown on the display. 2 Press START/+30SEC to start. The buzzer sounds once, then heats your food.
Pizza
1 Press Pizza repeatedly until the weight of your food (4.0, 8.0, or 14.0 ounces) is shown on the display. 2 Press START/+30SEC to start. The buzzer sounds once, then heats your pizza.

Using a memorized procedure

Memorized procedures let you save heating operations (cook time and power level) that you use often. You must save a memorized procedure before using this feature. See “
• Press 0/MEMORY repeatedly to choose the memorized procedure that you want (1-3), then press START/ ADD 30SEC.
Saving a memory procedure” on page 10 for instructions.

Defrosting in your microwave

Defrosting by weight
1 Press Weight Defrost. The display shows “dEF1”. 2 Use the number pad to enter the weight of the item to be defrosted (in ounces). The input weight must be between
4 to 100 ounces.
3 Press START/+30SEC to start defrosting. The remaining cooking time is displayed.
Defrosting by time
1 Press Time Defrost. The display shows “dEF2”. 2 Use the number pad to enter the defrosting time you want. The time range must be between 00:01 and 99:99. 3 If you want to use the default power level (30%), skip to the next step.
OR To change the power level, press Power, then use the number pad to enter the power level you want (0-10).
4 Press START/+30SEC to start defrosting. The remaining cooking time is displayed.

Changing other microwave settings

Using the child lock

• To lock the microwave, press and hold STOP/Cancel for three seconds while in standby mode. The microwave beeps and a box appears on the display.
Note: The display won’t show the time while the microwave is locked.
• To unlock the microwave, press and hold STOP/Cancel for three seconds until the microwave beeps then the display goes back to standby mode.

Muting your microwave

• To mute or unmute your microwave, press and hold the 8 button for three seconds while in standby mode. The microwave beeps and mutes or unmutes.
Note: No operations can make sound while the microwave is muted.

Using power saving mode

• While in standby mode, press STOP/Cancel briefly to turn off the display.

Checking the time or power level

• To check the time while cooking a meal, press Clock. The display shows the current time for three seconds, then returns to the cooking time remaining.
• To check the power level while cooking a meal, press Power. The display shows the power level being used for three seconds, then returns to the cooking time remaining.
Note: If you need to change the power level, cancel the cooking operation, then restart it.

Saving a memory procedure

Memorized procedures let you save heating operations (cook time and power level) that you use often. You can save up to three procedures. See “
1 Press 0/Memory repeatedly to choose the memorized number (1-3) that you want to use. 2 Press Time Cook, then use the number pad to end the cook time that you want.
Note: For example, to enter 3 minutes and 15 seconds, press 3, 1, and then 5.
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Using a memorized procedure” on page 10 to use a memorized procedure.
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3 Press Power, then enter the power level that you want (1-10). The default power level is 100% (PL10).
Level109876543210
Power 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0%
DisplayPL10PL9PL8PL7PL6PL5PL4PL3PL2PL1PL0
4 (Optional) If you want to add a second stage, repeat steps 2-3. You can only add two stages to a memorized procedure. 5 Press START/+30SEC. The buzzer beeps and the display shows the memorized procedure number. 6 Press START/+30SEC again to run the procedure.
Note: If your microwave loses power, it will forget your memorized procedures.

Cleaning and maintaining your microwave

Cleaning the outside of your microwave

Exterior
The outside surface is precoated plastic. Clean the outside with mild soap and water, then rinse and dry with a soft cloth. Do not use any type of household or abrasive cleaner.
Door
Wipe the window on both sides with a damp cloth to remove any spills or spatters. Metal parts are easier to maintain if wiped frequently with a damp cloth. Avoid the use of spray and other harsh cleaners as they may stain, streak, or dull the door surface.
Control panel
If the control panel is dirty, open the microwave door before cleaning. Wipe the panel with a cloth dampened slightly with water only. Dry with a soft cloth. Do not scrub or use any sort of chemical cleaners. Close the door and press STOP/Cancel to clear any buttons you may have pressed.

Cleaning the inside of your microwave

Interior
Wipe with a soft cloth and warm water. Do not use abrasive or harsh cleaners or scouring pads. For baked-on food, use baking soda or a mild soap, then rinse thoroughly with hot water.
Waveg uide cover
The waveguide cover is located on the side wall inside the microwave cavity. It is made from mica so requires special care. Keep the waveguide cover clean to assure good microwave performance. Carefully wipe with a damp cloth any food spatters from the surface of the cover immediately after they occur. Built-up splashes may overheat and cause smoke or possibly catch fire. DO NOT REMOVE THE WAVEGUIDE COVER.
Removing odors
Occasionally, a cooking odor may remain in the microwave. To remove, combine one cup (.25 L) water, grated peel and juice of one lemon, and several whole cloves in a two-cup (.5 L) glass measuring cup. Boil for several minutes using 100% power, then let it cool in the microwave. Wipe the interior with a soft cloth.
Tur nt ab le
Remove the turntable and wash it in mild, sudsy water. For stubborn stains, use a mild cleanser and non-abrasive scouring sponge. You can also wash them in the top rack of a dishwasher.
The turntable motor shaft is not sealed, so excess water or spills should be wiped up immediately.
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Troubleshooting

If you have a problem with your microwave, review the following chart for a possible solution. If the microwave still does not work properly, contact the nearest authorized service center.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Microwave will not start
Arcing or sparking in the microwave
Unevenly cooked foods
Overcooked foods
Undercooked foods
Improper defrosting
The “:” colon on the display is blinking
Countertop Microwave
The electrical cord is not plugged in. Plug in the electrical cord.
The door is open. Close the door and try again.
The wrong operation is set. Check the instructions and try again.
You are attempting to use incorrect materials in the microwave.
You are attempting to use the microwave when it’s empty.
Spilled food remains in the microwave. Clean the microwave with a wet towel.
You are attempting to use incorrect materials in the microwave.
The food is not defrosted completely.
The cooking time or power level is not adequate to cook the food.
The food is not turned or stirred. Turn or stir the food.
The cooking time or power level is not adequate to cook the food.
You are attempting to use incorrect materials in the microwave.
The food is not defrosted completely.
The cooking time or power level is not adequate to cook the food.
The microwave ventilation ports are blocked or restricted.
You are attempting to use incorrect materials in the microwave.
The cooking time or power level is not adequate to cook the food.
The food is not turned or stirred. Turn or stir the food.
This is normal behavior.
Use only microwave-safe materials.
Do not operate the microwave when it’s empty.
Use only microwave-safe materials.
Defrost the food completely before attempting to cook it.
Use the correct cooking time and power level.
Use the correct cooking time and power level.
Use only microwave-safe materials.
Defrost the food completely before attempting to cook it.
Use the correct cooking time and power level.
Make sure that the ventilation ports are not blocked or restricted.
Use only microwave-safe materials.
Use the correct cooking time and power level.
The colon blinks to count seconds when the clock is set.

Obtaining replacement parts

Call Insignia Customer Service at 1-877-467-4289.

Specifications

Model
Rated voltage 120 V / 60 Hz
Rated input power 1500 W
Rated output power 1000 W
Microwave capacity 1.1 cu. ft. (31 L)
Turntable diameter 12.4 in. (31.5 cm)
External dimensions (L × W × H) 20.2 × 15.7 × 12.1 in. (51.3 × 39.8 × 30.7 cm)
Internal dimensions (L × W × H) 13.9 × 14.5 × 9.1 in. (35.3 × 36.8 × 23.2 cm)
Power cord length 39.4 in. (100 cm)
Net weight 30.4 lbs. (13.8 kg)
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ONE-YEAR LIMITED WARRANTY

Definitions:
The Distributor* of Insignia branded products warrants to you, the original purchaser of this new Insignia-branded product (“Product”), that the Product shall be free of defects in the original manufacturer of the material or workmanship for a period of one (1) year from the date of your purchase of the Product (“Warranty Period”).
For this warranty to apply, your Product must be purchased in the United States or Canada from a Best Buy branded retail store or online at www.bestbuy.com or www.bestbuy.ca, and is packaged with this warranty statement.
How long does the coverage last?
The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product. Your purchase date is printed on the receipt you received with the Product.
What does this warranty cover?
During the Warranty Period, if the original manufacture of the material or workmanship of the Product is determined to be defective by an authorized Insignia repair center or store personnel, Insignia will (at its sole option): (1) repair the Product with new or rebuilt parts; or (2) replace the Product at no charge with new or rebuilt comparable products or parts. Products and parts replaced under this warranty become the property of Insignia and are not returned to you. If service of Products or parts are required after the Warranty Period expires, you must pay all labor and parts charges. This warranty lasts as long as you own your Insignia Product during the Warranty Period. Warranty coverage terminates if you sell or otherwise transfer the Product.
How to obtain warranty service?
If you purchased the Product at a Best Buy retail store location, please take your original receipt and the Product to any Best Buy store. Make sure that you place the Product in its original packaging or packaging that provides the same amount of protection as the original packaging. If you purchased the Product from a Best Buy online web site (www.bestbuy.com or www.bestbuy.ca), mail your original receipt and the Product to the address listed on the web site. Make sure that you put the Product in its original packaging or packaging that provides the same amount of protection as the original packaging.
To obtain warranty service, in the United States and Canada call 1-877-467-4289. Call agents may diagnose and correct the issue over the phone.
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Where is the warranty valid?
This warranty is valid only in the United States and Canada at Best Buy branded retail stores or websites to the original purchaser of the product in the country where the original purchase was made.
What does the warranty not cover?
This warranty does not cover:
• Food loss/spoilage due to failure of refrigerator or freezer
• Customer instruction/education
•Installation
•Set up adjustments
• Cosmetic damage
• Damage due to weather, lightning, and other acts of God, such as power surges
• Accidental damage
•Misuse
•Abuse
•Negligence
• Commercial purposes/use, including but not limited to use in a place of business or in communal areas of a multiple dwelling condominium or apartment complex, or otherwise used in a place of other than a private home.
• Modification of any part of the Product, including the antenna
• Display panel damaged by static (non-moving) images applied for lengthy periods (burn-in).
• Damage due to incorrect operation or maintenance
• Connection to an incorrect voltage or power supply
• Attempted repair by any person not authorized by Insignia to service the Product
• Products sold “as is” or “with all faults”
• Consumables, including but not limited to batteries (i.e. AA, AAA, C etc.)
• Products where the factory applied serial number has been altered or removed
• Loss or Theft of this product or any part of the product
• Display panels containing up to three (3) pixel failures (dots that are dark or incorrectly illuminated) grouped in an area smaller than one tenth (1/10) of the display size or up to five (5) pixel failures throughout the display. (Pixel based displays may contain a limited number of pixels that may not function normally.)
• Failures or Damage caused by any contact including but not limited to liquids, gels or pastes.
REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY FOR BREACH OF WARRANTY. INSIGNIA SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT, INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR PRODUCT, LOST BUSINESS OR LOST PROFITS. INSIGNIA PRODUCTS MAKES NO OTHER EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTY PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
Contact Insignia: For customer service please call 1-877-467-4289 www.insigniaproducts.com INSIGNIA is a trademark of Best Buy and its affiliated companies. Distributed by Best Buy Purchasing, LLC 7601 Penn Ave South, Richfield, MN 55423 U.S.A. ©2019 Best Buy. All rights reserved.
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For product inquiries, please contact us with the information below: 1-877-467-4289 www.insigniaproducts.com
INSIGNIA is a trademark of Best Buy and its affiliated companies. Distributed by Best Buy Purchasing, LLC 7601 Penn Ave South, Richfield, MN 55423 U.S.A. ©2019 Best Buy. All rights reserved.
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