INGENICO IUR250 User Manual

IUP & IUR quick start
and installation
guide

Save this Information Leaflet and file in a safe place!

1. Introduction

Thank you for choosing a payment terminal Ingenico.
We recommend you to read carefully this installation guide: It gives you
the necessary information about safety precautions, unpacking,
installation, and maintenance of your terminal.

WARRANTY / SECURITY
To benefit from the guarantee-related product, and to respect the security,

we ask you to use only accessories delivered in box with the product,
entrusting maintenance operations only to an authorized person.
GARANTIE / SICHERHEIT
Um das mit der Garantie verbundene Erzeugnis nutzen und die Sicherheit
wahren zu können, bitten wir Sie, nur die mit dem Erzeugnis in der
Verpackung gelieferten Zubehörteile zu verwenden und die
Wartungsarbeiten einer dazu berechtigten Person anzuvertrauen.

The iUP250 can be powered by different sources please respect these
recommendations:

12 – 30 volts DC alimentation must be compliant with international
standard IEC60950-

The iUR250 is powered by USB powered; it must be connected to a full
compatible USB link.

USB 5V 500 mA

12 – 30 V 3A

To power on or power down the iUP 250 connect or disconnect the cable
connected to the MDB slave port 12-30V
To power on or power down the iUP 250 connect or disconnect the cable
connected to the host

Lithium battery

The iUR250 /iUP250 is fitted with a lithium battery which is not accessible
to the user. Only a qualified technician may be authorized to open the unit
and change this component.
For switzerland annex 2.15 of SR 814.81 applies for batteries.

SAM, MMC, SIM and RF connectors

There are operator accessible replacement parts.
This is an Electrostatic (ESD) sensitive area and ESD precautions must
be taken when fitting it As a minimum, the operator should be
"Electrostatically Discharged" via his/her hand to a suitable
safe metallic earthing point prior to opening this area.

2.2. Security of your terminal

Upon receipt of your terminal you should check for signs of tampering of
the equipment. It is strongly advised that these checks are performed
regularly after receipt. You should check, for example: that the keypad is
firmly in place; that there is no evidence of unusual wires that have been
connected to any ports on your terminal or associated equipment, the chip
card reader, or any other part of your terminal. Such checks would provide
warning of any unauthorised modifications to your terminal, and other
suspicious behaviour of individuals that have access to your terminal.
Your terminal detects any “tampered state”. In this state the terminal will
repeatedly flash the message” Alert Irruption!” and further use of the
terminal will not be possible. If you observe the “Alert Irruption!” message,
you should contact the terminal helpdesk immediately.
You are strongly advised to ensure that privileged access to your terminal
is only granted to staff that have been independently verified as being
trustworthy.

Product: iUR2xx/iUP2xx

Rev:1

Ground slud must be used to connect the products to the earthing.

Nota: Failure to comply with these instructions will void the manufacturer’s

responsibility.

This symbol indicates an important Warning.
Dieses Symbol stellt ein wichtiges Warnzeichen dar.

2. Recomendation

2.1.

Power on/Power down

Safety

2.3.

Integration (see installation

guide *)

The integration must be done to be compliant with PCI requirement.
Payment Card Industry – PIN Transaction Security (PTS) - Modular

Derived Test Requirements Version 3.1 october 2011
Positioning of IUP250 on the unattended device must be in such way as to

make keypad spying difficult (according to PCI PTS - Modular Derived
Test Requirements Version 3.1 october 2011).
If the unattended device doesn’t provide such protection, an Ingenico
privacy shield option can be provided.

iUP250 and iUR250 must be mounted on the unattended machine as
indicated in the installation guide to activate removal detector.

CAUTION
NEVER ask the customer to divulge their PIN Code. Customers
should be advised to ensure that they are not being overlooked when
entering their PIN Code.

31/01/2012

ICO/ETU/11/1750/DG •

* For all documentation please contact your local support

This document is the property of INGENICO. Its content cannot be reproduced or divulged without the company’s written approval.

2.4.

Commissioning (see

Commissioning procedure *)

The commissioning procedure has to be performed in order to make
iUP250 and iUR250 products fully functional in their operating
environment

2.5.

EC standard compliance

marking

EC standard compliance marking certifies that the product stipulated
below:
iUR250
iUP250

• conforms to the following harmonized standards :

EN 55022: Data processing equipment – Radiofrequency disturbance
characteristics - Limits and measurement methods. EN 55022 2006 + A1
(2007)

2.6.

Under Industry Canada regulations, this radio transmitter may only
operate using an antenna of a type and maximum (or lesser) gain
approved for the transmitter by Industry Canada. To reduce potential radio
interference to other users, the antenna type and its gain should be so
chosen that the equivalent isotropically radiated power (e.i.r.p.) is not
more than that necessary for successful
communication."

Conformément à la réglementation d'Industrie Canada, le présent
émetteur radio peut
fonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur)
approuvé pour
l'émetteur par Industrie Canada. Dans le but de réduire les risques de
brouillage radioélectrique à l'intention des autres utilisateurs, il faut choisir
le type d'antenne et son gain de sorte que la puissance isotrope rayonnée
équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire à
l'établissement d'une communication satisfaisante.

"This device complies with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions: (1) this
device may not cause interference, and (2) this device must accept any

– IEC/EN 60950-1: Electrical safety of data

processing equipment including electrical office
equipment. Issue dec. 2001

– EN 55024: Data processing equipment –

Immunity characteristics - Limits and
measurement methods. Issue 1998 + A1- 2001 +
A2 – 2003

IC statements

interference, including interference that may cause undesired operation of
the device."

Le présent appareil est conforme aux CNR d'Industrie Canada
applicables aux appareils radio
exempts de licence. L'exploitation est autorisée aux deux conditions
suivantes : (1) l'appareil ne
doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter
tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en
compromettre le fonctionnement.

2.7.

FCC standard compliance marking certifies that the product stipulated
below:
iUR250
iUP250

This class (B) digital apparatus complies with Canadian ICES-003.
Information to users:

Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the
limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide
reasonable protection against harmful interference in a residential
installation. This
equipment generates uses and can radiate radio frequency energy and, if
not installed and
used in accordance with the instruction, may cause harmful interference to
radio
communications. However, there is no guarantee that interference will not
occur in a
particular installation. If this equipment does cause harmful interference to
radio or
television reception which can be determined by turning the equipment off
and on, the user is encouraged to try to correct interference by one or
more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on circuit different from that to
which the receiver
is connected.

FCC Statement

• conforms to the following harmonized standards :

- Consult the dealer or an experienced radio/TV technician for

– part 15 subpart B of the FCC rules

help.

3. Maintenance

ATTENTION

Before making any operations of maintenance in the terminal, make sure
that power supply is disconnected.
WARNUNG
Stellen Sie vor der Durchführung von Wartungsarbeiten am Endgerät
sicher, dass die Stromversorgung ausgeschaltet ist.

Cleaning of the terminal

First of all, unplug all the wires from the terminal.
Good rules for proper cleaning of the terminal are:

• Use a soft cloth that is very slightly soaked with soapy water

to clean the outside of the terminal.

• Do not clean the electrical connections.

• Do not use in any case, solvents, detergents or abrasive

products:
Those materials might damage the plastic or electrical
contacts.

• Avoid exposing the terminal to the direct rays of the sun.

• Do not put anything into the slot of the smart card reader

3.1.

3.2.

Transport and storage

• Use the original packaging for any unit or stored.

• Disconnect all cables from the terminal during the transport.

Environment (WEEE, Batteries

and Packaging)

This product is labeled in accordance with European Directives
2002/96/EC concerning Waste Electrical and Electronic Equipment
(WEEE) and 2006/66/EC concerning Batteries and Accumulators. Those
provisions are requiring producers and manufacturers to become liable for
take-back, treatment and recycling upon end of life of equipment and
batteries.

for more detailed information about the compliance solution in place for
disposing of your old product and used batteries.
Packaging waste must also be collected separately to assure a proper
disposal and recycling.
Please note that proper recycling of the electrical and electronic
equipment and waste batteries will ensure safety of human health and
environment

The associated symbol means that WEEE and waste
batteries must not be thrown away but collected separately
and recycled.
Ingenico ensures that efficient collection and recycling
schemes are set-up for WEEE and batteries according to the
local regulation of your country. Please contact your retailers

31/01/2012

ICO/ETU/11/1750/DG •

* For all documentation please contact your local support

This document is the property of INGENICO. Its content cannot be reproduced or divulged without the company’s written approval.