INGENICO ISMP4CLBT, ISMP4CLWIBT User Manual

iSMP4

User Guide

www.ingenico.com

28-32, boulevard de Grenelle, 75015 Paris - France / (T) +33 (0)1 58 01 80 00 / (F) +33 (0)1 58 01 91 35 Ingenico - SA au capital de 47 656 332 / 317 218 758 RCS Nanterre

Contents

1_Introduction 2_Unpacking 3_Recommendations

3_1 Safety

Sécurité Sicherheit

3_2 Security of your terminal 3_3 EC standard compliance marking 3_4 FCC & IC Compliance

3_4_1 Federal Communications Commission (FCC) Statement

3_4_2 Industry Canada (IC) Statement

3_4_3 FCC/IC RF Exposure (SAR) Statement

3_5 Marking 3_6 Main Characteristics

4_Installation and connection

4_1 Functional description 4_2 Battery insertion 4_3 Charging iSMP4 4_4 Terminal in its environment 4_5 Power on / off and wakup / sleep

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4_6 Connection

4_6_1 USB cable connection

4_6_2 Cable disconnection

4_7 Payment Integration with Bluetooth

5_Daily use

5_1 Getting started with iSMP4 5_2 iSMP4 keypad functions 5_3 Adjusting the contrast 5_4 Barcode reader 5_5 Card insertion

5_5_1 Swiping a card

5_5_2 Inserting a chip card

5_5_3 Reading Contacless (Optional)

6_Maintenance

6_1 Cleaning of the terminal

Entretien du terminal

Wartung von Endgeräte

6_2 Transport and storage

6_3 Troubleshooting

6_4 End of life

Fin de vie Produktentsorgung

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1_Introduction

Thank you for choosing a payment terminal Ingenico. We recommend you to read carefully this installation guide: It gives you the necessar y information about safety precautions, unpacking , installation, and maintenance of your terminal.

WARRANTY / SECURITY

To benet from the guarantee-related product, and to respect the security, we ask you to use only accessories delivered in box with the product, entrusting maintenance operations only to an authorized person.

ISMP4 is battery powered, use only Ingenico parts for replacement. ISMP4 can be powered by different sources please respe ct these recommendations: ISMP4 can be powered by using the USB-C power supply provided by Ingenico in the packaging. Failure to comply with these instructions will void the manufacturer’s responsibility.

This symbol indicates an important Warning .

This symbol indicates a piece of advice.

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2_Unpacking

ADVICE

Carefully preserve the packaging of ISMP4. It must be reused whenever the terminal is shipped.

Products of ISMP4 range are named: IMP6xx

According to the model, the following items are included in the ISMP4 box (including optional accessories):

iSMP4 terminal

The user guide can ben an option

WARNING

The power supply unit provided with your equipment is specially designed for this Ingenico terminal. Do not use any other power supply. The use of a power supply with apparently similar voltage/current characteristics may damage your terminal.

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PSU for battery charging

Battery pack

USB-C câble

AVERTISSEMENT

Dans le cas où vous choisiriez d’utiliser un bloc alimentation, assurez-vous de n’utiliser que le bloc d’alimentation qui a été conçu spécialement pour votre terminal. N’utilisez pas d’autre bloc d’alimentation. L’emploi d’un bloc d’alimentation présentant des caractéristiques apparemment similaires de tension/intensité peut endommager votre terminal.

WARNHINWEIS

Nur das Netzteil, das speziell für Ihr Gerät ausgelegt wurde, benutzen. Benu tzen Sie kein anderes Net zteil. Die Benutzung eines Netzgeräts mit scheinbar ähnlicher Spannung/ Stromstärke kann zur Beschädigung Ihres Terminals führen.

ADVICE

Your terminal is delivered with a protective see through lm. We advise that you leave this protective lm to ensure optimum protection of your terminal. Film presence does not alter in anyway the use of the terminal.

3_Recommendations

3_1 Safety

Lithium back-up battery

The ISMP4 is tted with a lithium batter y which is not accessible to the user. Only a qualied technician may be authorized to open the unit and change this component.

Main battery

ISMP4 is tted with battery specially designed for this terminal.

Only use the appropriate chargers and bat teries listed in the Ingenico’s catalogue.

Do not short-circuit the battery. Do not attempt to open the bat tery container. Used batteries must be disposed of at the appropriate sites.

Electrical power supply network

Provide an electrical outlet:

Located near the equipment and easily accessible; Which meets the standards and regulations in the

country of use;

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The terminal ISMP4 can be connected to a power distribution system of the IT type for Norway.

WARNING

Risk of explosion if battery is replaced by an incorrect type, do not disassemble, use specied charger only, do not short-circuit, do not dispose of in re, do not throw in water, dispose of used bat teries according to the instruc tions.

Sécurité

Batterie de sauvegarde au lithium

ISMP4 est équipé d’une batterie au lithium inaccessible à l’utilisateur. Seul un technicien qualié est autorisé à ouvrir le bloc et à changer ce composant.

Batterie principale

ISMP4 est équipé d’une batterie spéciquement conçue pour ce terminal. Ce composant n’est pas accessible par l’utilisateur.

N’utilisez que les chargeurs et bat teries prévus gurant dans le catalogue Ingenico.

Ne court-circuitez pas la batterie. N’essayez pas d’ouvrir le terminal. Les batteries usagées doivent être dép osées aux endroits de récupération prévus. Ne laissez pas votre terminal sans sur veillance à l’intérieur d’un véhicule. Dans le cas où la batterie devait être remplacée, cette opération devrait être réalisée par un technicien qualié.

Utilisation du réseau électrique (accessoire)

Située à proximité du matériel et facile d’accès conforme aux normes et aux réglementations en vigueur dans le pays d’utilisation ISMP4 peut être connecté aux réseaux de distribution électrique de type IT pour la Norvège.

AVERTISSEMENT

Il existe un risque d’explosion dans les cas suivants : remplacement incorrect de la batterie, exposition de la batterie près d’une source de chaleur ou mise de la batterie au feu.

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Sicherheit

Lithium-Akku

ISMP4 ist mit einer Lithium-Batterie ausgestattet, mit der der Benutzer nicht in Berührung kommen darf. Nur ein qualizierter Techniker ist berechtigt, das Gerät zu öffnen und diese Komponente auswechseln.

AKKU

ISMP4 ist mit einem speziell für dieses Terminal bestimmten Akku ausgestattet. Nur ein qualizierter Techniker ist berechtigt, das Gerät zu öffnen und diese Komponente auswechseln.

Verwenden Sie nur die entsprechenden Auadegeräte und Akkus, die im Ingenico Katalog aufgeführt sind.

Den Akku nicht kurzschliessen. Nicht versuchen, das Akku-Gehäuse zu öffnen Leere Batterien sind umweltgerecht zu entsorgen.

ISMP4 im Fahrzeug ohne Überwachung nicht verlassen. Als Akku verwechseln werden muss, benutzen Sie einen

Tekniker Intervention.

elektrischen Netz

In der Nähe des Geräts bendet und leicht zugänglich Welche erf üllt die Normen und Vorschriften in den jeweiligen Ländern Das Terminal ISMP kann zu einer Energieverteilung der ITTyp für Norwegen angeschlossen werden

WARNHINWEIS

Es besteht Explosionsgefahr bei unsachgemmäss ents orgten oder ins Feuer geworfenen Bat terien und Akkus.

3_2 Security of your terminal

Upon receipt of your terminal you should check for signs of tampering of the equipment. It is strongly advised that these checks are performed regularly after receipt. You should che ck, for example: that the keypad is rmly in place; that there is no evidence of unusual wires that have been connected to any ports on your terminal or associated equipment , the chip card reader, or any other part of your terminal. Such checks would provide warning of any unauthorised modications to your terminal, and other suspicious behaviour of individuals that have access to your terminal. Your terminal detects any “tampered

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state”. In this state the terminal will repeatedly ash the message” Alert Irruption!” and further use of the terminal will not be possible. If you observe the “Aler t Irruption!” message, you should contact the terminal helpdesk immediately. You are strongly advised to ensure that privileged access to your terminal is only granted to staff that have been independently veried as being trustworthy.

CAUTION

NEVER ask the customer to divulge their PIN Code. Customers should be advised to ensure that they are not being overlooked when entering their PIN Code.

3_3 EC standard compliance marking

EC standard compliance marking cer ties that the product stipulated below: ISMP4.

complies with the basic requirements of European Directive 1999/5/ CE, known as the «R&TTE Directive» concerning Radio Frequency equipment and telecommunications terminals with respect to:

Health and safety protection of the user and all other persons EMC protection

conforms to the following harmonized standards :

IEC/EN 60950-1 : Electrical safety of data processing equipment including electrical ofce equipment. Issue DEC 2001

IEC 60825-1 : Safety of laser products – Part 1: Equipment classication and requirements

EN 301 489 : Electromagnetic compatibility and Radio Spectrum Matters (ERM) – Electro-Magnetic Compatibility (EMC)

EN 55022 : Data processing equipment – Radio electric disturbance characteristics - Limits and measurement methods. Issue 1998 / A1-2000/A2-2003

EN 55024: Data processing equipment – Immunity characteristics - Limits and measurement methods. Issue 1998 + A1- 2001 + A2- 2003

EN 300 328 : (Bluetooth 2,4GHz, WIFI 2,4GHz) Electromagnetic compatibility and Radio Spectrum Matters (ERM).

EN 301 893 : (WIFI 5GHz) Electromagnetic compatibility and Radio Spectrum Matters (ERM)

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EN 302 291 : (Contactless 13,56MHz) Electromagnetic compatibility and Radio Spectrum Matters (ERM) – Short Range devices

EN 50364, EN 62369-1, EN 62311 : Limitation of Human exposure to electromagnetic elds

3_4 FCC & IC Compliance

FCC & IC has a specic naming . The references uses for FCC & IC certications for Bluetooth wi contact less terminals are:

IC Number : 2586D-ISMP4CLBTWI FCC ID: XKB-ISMP4CLWIBT

The references uses for FCC & IC certications for Bluetooth contact less terminals are:

IC Number : 2586D-ISMP4CLBT FCC ID: XKB-ISMP4CLBT

3_4_1 Federal Communications Commis-

15.21

You are cautioned that changes or modications not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful inter ference in which case the user will be required to correct the interference at his own expense.

15.105( b)

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. his equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio comm unications. However, there is no g uarantee that inter ference will not occur in a particular installation.

sion (FCC) Statement

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