INGENICO IPP3X0 01TXXX User Manual

G u i d e

U s e r

Product name: IPP3x0-01Txxxxx

Ingenico – 190-192 Avenue Charles de Gaulle 92200 Neuilly sur Seine Tél. 33(0)1 46 25 82 00 - Fax 33 (0)1 47 72 56 95

Contents

1. Introduction _________________________________________________ 3

2. Unpacking __________________________________________________ 4

3. Recommendations __________________________________________ 4

3.1. Security_____________________________________________________________4

3.2. Security of your terminal _____________________________________________4

3.3. EC standard compliance marking ___________________________________5

3.4. Main Characteristics ________________________________________________6

4. Installation and connection __________________________________ 7

4.1. Positioning the terminal______________________________________________7

4.2. Connections ________________________________________________________7

4.2.1. Cable or adaptor connection ________________________________________________ 7

4.2.2. Cable or adaptor disconnection ______________________________________________ 8

4.2.3. Installation of the Magic Box (optional) ________________________________________ 9

4.3. Installing SAM (Secure access module) and MicroSD Card___________ 10

4.4. Installing contact less module______________________________________ 11

5. Daily use ___________________________________________________ 13

5.1. Keypad functions _________________________________________________ 13

5.2. Adjusting the contrast _____________________________________________ 13

5.3. Card insertion_____________________________________________________ 14

5.3.1. Swiping a card______________________________________________________________ 14

5.3.2. Inserting a chip card ________________________________________________________ 14

5.3.3. Reading Contactless (Optional)______________________________________________ 14

6. Maintenance_______________________________________________ 15

Cleaning of the terminal ______________________________________________ 15

6.1. Transport and storage _____________________________________________ 15

6.2. Troubleshooting ___________________________________________________ 15

6.3. End of life_________________________________________________________ 16

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1. Introduction

Thank you for choosing a payment terminal Ingenico. We recommend you to read carefully this installation guide: It gives you the necessary information about safety precautions, unpacking, installation, and maintenance of your terminal.

WARRANTY / SECURITY

To benefit from the guarantee-related product, and to respect the security, we ask you to use only accessories delivered in box with the product, entrusting maintenance operations only to an authorized person.

The IPP3X0-01TXXXXX can be powered by different sources please respect these recommendations:

IPP3X0-01TXXXXX can be USB powered; it must be connected to a full compatible USB link.

IPP3X0-01TXXXXX can be Power Over Ethernet (POE) powered; it must be connected to a full compatible POE link.

When IPP3X0-01TXXXXX is driven by RS232, it must be power by the specific alimentation furnished by Ingenico.

Failure to comply with these instructions will void the manufacturer’s responsibility.

This symbol indicates an important Warning.

This symbol indicates a piece of advice.

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2. Unpacking

ADVICE

Carefully preserve the packaging of the IPP3X0-01TXXXXX. It must be re-used whenever the terminal is shipped.

According to the model, the following items are included in the IPP3X001TXXXXX box (including optional accessories):

• The IPP3X0-01TXXXXX terminal

• This installation guide

• The IPP3X0 cradle (optional)

• The connection cable or adaptor (optional)

• The application user guide (optional)

3. Recommendations

3.1. Security

Power on/Power down

To power on or power down the IPP3X0-01TXXXXX connect or disconnect the cable connected to the host (for USB or Power Over Ethernet) If the serial link is used with additional power supply: The disconnecting device of the equipment is the separable plug of the power supply cord. Therefore the socket outlet shall be installed near the equipment and shall be easily accessible by the operator.

Lithium battery

The IPP3X0-01TXXXXX is fitted with a lithium battery which is not accessible to the user. Only a qualified technician may be authorized to open the unit and change this component.

SAM, MMC and contacless lid

The lid located under the terminal (see chapter “Installation SAM”) must be in place during normal operation of the terminal.

3.2. Security of your terminal

Upon receipt of your terminal you should check for signs of tampering of the equipment. It is strongly advised that these checks are performed regularly after receipt. You should check, for example: that the keypad is firmly in place; that there is no evidence of unusual wires that have been connected to any ports on your terminal or associated equipment, the chip card reader, or any other part of your terminal. Such checks would provide warning of any unauthorised modifications to your terminal, and other suspicious behaviour of individuals that have access to your terminal. Your terminal detects any “tampered state”. In this state the terminal will repeatedly flash the message” Alert Irruption!” and further use of the terminal will not be possible. If you observe the “Alert Irruption!” message, you should contact the terminal helpdesk immediately. You are strongly advised to ensure that privileged access to your terminal is only granted to staff that have been independently verified as being trustworthy.

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CAUTION NEVER ask the customer to divulge their PIN Code. Customers should be advised to ensure that they are not being overlooked when entering their PIN Code.

3.3. EC standard compliance marking

EC standard compliance marking certifies that the product stipulated below: IPP3X0-01TXXXXX

• conforms to the following harmonized standards :

– IEC/EN 60950-1: Electrical safety of data processing equipment including

electrical office equipment. Issue dec. 2001 EN 55022: Data processing equipment – Radiofrequency disturbance characteristics - Limits and measurement methods. EN 55022 2006 + A1 (2007)

– EN 55024: Data processing equipment – Immunity characteristics - Limits

and measurement methods. Issue 1998 + A1- 2001 + A2 - 2003

3.4. FCC Statement

FCC standard compliance marking certifies that the product stipulated below: IPP3X0-01TXXXXX

• conforms to the following harmonized standards :

– part 15 subpart B of the FCC rules

This class (B) digital apparatus complies with Canadian ICES-003.

Information to users: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on, the user is encouraged to try to correct interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

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3.5. Main Characteristics

The main technical characteristics of the terminal Ingenico IPP3X0-01TXXXXX are:

Mass 260 g without cable

Dimensions 169,5 x 83x 42 mm (l x w x h)

Operating conditions

Ambient temperature from +5°C to +40°C

Max relative humidity 85% at +40°C

Link

USB, Power Over Ethernet or RS232 and power supply

Storage conditions

Storage temperature -20°C,+55°C

Max relative humidity 85% at +55°C

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