INGENICO IMP3YYW User Manual

U S E R G U I D E

iSMP for Ipod Touch 4th

Ingenico – 190-192 Avenue Charles de Gaulle 92200 Neuilly sur Seine Tél. 33(0)1 46 25 82 00 - Fax 33 (0)1 47 72 56 95

Contents

1. Introduction __________________________________________________ 4

2. Unpacking ___________________________________________________ 5

3. Recommendations_____________________________________________ 6

3.1. Safety _______________________________________________________________6

3.2. Security of your terminal _______________________________________________6

3.3. EC standard compliance marking_________________________________________7

3.4. FCC & IC Compliance. __________________________________________________7

3.5. Main Characteristics ___________________________________________________9

4. Installation and connection _____________________________________10

4.1. Functional description ________________________________________________ 10

4.2. Battery insertion _____________________________________________________ 11

4.3. iPod touch insertion __________________________________________________ 12

4.4. Charging iSMP _______________________________________________________ 13

4.5. Positioning the terminal _______________________________________________ 14

4.6. Power on / off _______________________________________________________ 14

4.7. Connection _________________________________________________________ 14

4.7.1. USB cable connection__________________________________________________________ 14

4.7.2. Cable disconnection___________________________________________________________ 14

4.7.3. Cradle insertion ______________________________________________________________ 15

5. Daily use _____________________________________________________16

5.1. Getting started with iSMP _____________________________________________ 16

5.2. Keypad functions ____________________________________________________ 16

5.2.1. iPod touch ON/OFF ____________________________________________________________ 16

5.2.2. iSMP keypad __________________________________________________________________17

5.3. Adjusting the contrast ________________________________________________ 17

5.4. Barcode reader ______________________________________________________ 18

5.5. Card insertion _______________________________________________________ 18

5.5.1. Swiping a card________________________________________________________________ 18

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5.5.2.

Inserting a chip card ___________________________________________________________ 19

5.5.3. Reading Contactless (Optional) __________________________________________________ 19

6. Maintenance ________________________________________________ 20

6.1. Cleaning of the terminal _______________________________________________20

6.2. Transport and storage ________________________________________________20

6.3. Troubleshooting _____________________________________________________20

6.4. End of life___________________________________________________________ 21

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1. Introduction

Thank you for choosing a payment terminal Ingenico. We recommend you to read carefully this installation guide: It gives you the necessary information about safety precautions, unpacking, installation, and maintenance of your terminal.

WARRANTY / SECURITY

To benefit from the guarantee-related product, and to respect the security, we ask you to use only accessories delivered in box with the product, entrusting maintenance operations only to an authorized person.

The iSMP is battery powered, use only Ingenico parts for replacement:

The iSMP can be powered by different sources please respect these recommendations:

iSMP can be USB powered; it must be connected to a full compatible USB link.

iSMP can be powered using the cradle accessory.

Failure to comply with these instructions will void the manufacturer’s responsibility.

This symbol indicates an important Warning.

This symbol indicates a piece of advice.

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2. Unpacking

A battery pack

PSU for battery charging

This User guide

The iSMP terminal

ADVICE

Carefully preserve the packaging of the iSMP. It must be re-used whenever the terminal is shipped.

Products of iSMP range are named: IMP3xx

According to the model, the following items are included in the iSMP box (including optional accessories):

• The IMP300 cradle (optional) with PSU

• The USB connection cable (optional)

• The application user guide (optional)

WARNING The power supply unit provided with your equipment is specially designed for Ingenico terminals. Do not use any other power supply. The use of a power supply with apparently similar voltage/current characteristics may damage your terminal.

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3. Recommendations

3.1. Safety

Lithium battery

The iSMP is fitted with a lithium battery which is not accessible to the user. Only a qualified technician may be authorized to open the unit and change this component.

Battery

iSMP is fitted with battery specially designed for this terminal.

• Only use the appropriate chargers and batteries listed in the Ingenico’s catalogue.

• Do not short-circuit the battery.

• Do not attempt to open the battery container.

• Used batteries must be disposed of at the appropriates sites.

Electrical power supply network

Provide an electrical outlet:

• Located near the equipment and easily accessible

• Which meets the standards and regulations in the country of use.

• The terminal iSMP can be connected to a power distribution system of the IT type for Norway.

Warning

Risk of explosion if battery is replaced by an incorrect type, do not disassemble, use specified charger only, do not short-circuit, do not dispose of in fire, do not throw in water, dispose of used batteries according to the instructions.

3.2. Security of your terminal

Upon receipt of your terminal you should check for signs of tampering of the equipment. It is strongly advised that these checks are performed regularly after receipt. You should check, for example: that the keypad is firmly in place; that there is no evidence of unusual wires that have been connected to any ports on your terminal or associated equipment, the chip card reader, or any other part of your terminal. Such checks would provide warning of any unauthorised modifications to your terminal, and other suspicious behaviour of individuals that have access to your terminal. Your terminal detects any “tampered state”. In this state the terminal will repeatedly flash the message” Alert Irruption!” and further use of the terminal will not be possible. If you observe the “Alert Irruption!” message, you should contact the terminal helpdesk immediately. You are strongly advised to ensure that privileged access to your terminal is only granted to staff that have been independently verified as being trustworthy.

CAUTION NEVER ask the customer to divulge their PIN Code. Customers should be advised to ensure that they are not being overlooked when entering their PIN Code.

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3.3. EC standard compliance marking

EC standard compliance marking certifies that the product stipulated below: iSMP.

• complies with the basic requirements of European Directive 1999/5/CE, known as the

«R&TTE Directive» concerning Radio Frequency equipment and telecommunications terminals with respect to:

– Health and safety protection of the user and all other persons – EMC protection

• conforms to the following harmonized standards :

– IEC/EN 60950-1 : Electrical safety of data processing equipment including electrical

office equipment. Issue DEC 2001

– EN 55022 : Data processing equipment – Radio electric disturbance characteristics -

Limits and measurement methods. Issue 1998 / A1-2000/A2-2003

– EN 55024: Data processing equipment – Immunity characteristics - Limits and

measurement methods. Issue 1998 + A1- 2001 + A2- 2003

• complies with the following specification:

– EN 301511 : Harmonized stand for mobile – EN 300328 : (BT + Wi-Fi) Electromagnetic compatibility and Radio Spectrum – EN 300330 : NFC Electromagnetic compatibility and Radio Spectrum

3.4. FCC & IC Compliance.

FCC & IC has a specific naming. The references uses for FCC & IC certifications are:

For Ipod touch 4th version (FCC ID: BCG-E2407 and IC: 579C-E2407):

• IC: 2586D-IMP3YY

• FCC ID: XKB-IMP3YYW (for radio product)

• FCC ID: XKB-IMP3YY (for product with no radio)

For the cradle:

• FCC ID: XKB-IMP3XXCX (for cradle product)

Federal Communications Commission (FCC) Statement

15.21

You are cautioned that changes or modifications not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment.

15.105(b)

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

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