Ingenico EFTBEMi Quick Start Manual
Getting Started
Customer cards must be inserted as shown, with the
chip upwards. Push the card fully into the slot below
the keypad and follow the instructions on screen.
If you see a BAD READ message, check the card
orientation and try again. After three bad reads
the terminal will prompt you to swipe the card.
DO NOT remove the card until instructed to do so
by the terminal.
Quick Start Guide - Ingenico EFTBEMi
Set up the terminal in a convenient location.
Plug the power supply unit into the power
socket, and the phone lead into the socket
on the base unit. Press the key once to turn on
the terminal.
After a short initialisation process the main idle screen
will be displayed, the terminal now ready to use.
NB: Press and hold the yellow key and the key
together to turn the terminal off .
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01483
SUPERVISOR PASSWORD: The default Supervisor Password is 01483.
NB: You should change this password.
F1-F4 Keys: These four function keys enable you
to choose the options on screen and correspond to
the to labels displayed on screen.
MENU Key:
To enter the application menus press
the key from the idle screen. Pressing the key
again moves to the next menu (if available).
Correction Keys:
When entering numbers or letters,
the yellow key deletes one character at a time,
while the red key deletes the entire line. The
key also cancels transactions.
OK Key:
The green key is used to confi rm anything
that has been typed into the terminal.
Power/Feed Key: To test the feeding of the paper
through the printer press the key. See page 4
for instructions to change the paper rolls.
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The Chip Card Reader
Chip And PIN Transactions - Sale
Chip And PIN Transactions - Refund
From the idle screen, insert the customers card
into the card reader. Enter the sale amount for the
transaction and press the green key.
For example enter £12.34 as 1234.
The customer must enter their PIN code.
NEVER ASK THE CUSTOMER TO DIVULGE
THEIR PIN CODE
After the customer has entered their PIN and
pressed , they will be prompted to return the
terminal to you.
The terminal will now dial out to the acquirer for
authoristation, if the transaction is authorised then
an Auth Code will be shown.
The terminal will print two receipts. The Merchant
Copy will be printed fi rst, then once you press
the key the Customer Copy will be printed.
From the idle screen, press , then choose REFUND
. Enter the Supervisor Password and .
Then insert the customers card into the card
reader. Enter the refund amount for the transaction
and press .
The terminal will now dial out to the acquirer for
authoristation, if the refund is authorised then
REFUND ACCEPTED will be shown.
The terminal will print the Merchant Copy which the
customer must sign. Remove the card.
Check the signature on the Merchant Copy with that
on the card. If the signature is valid then choose
YES , otherwise choose NO .
The terminal will then print the Customer Copy
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