INGENICO E790CDMA Users Manual
The Global Provider of Secured Transactions Systems
U
ser’s Manual
February 2004
ELITE 790 CDMA
ELITE 790 Terminal
Table of Contents
I-
TERMINAL DESCRIPTION....................................................................... 3
1- Introduction..............................................................................................................3
2- The Terminal.............................................................................................................4
3- The Terminal Connections......................................................................................4
4- The Base Connections ..................................................................... .......................4
5- The Keyboard (Example only – yours may differ).................................................5
6- The Card Readers .................... ................................................................................ 6
7- Wireless functionality..............................................................................................6
II- ELITE 790 TECHNICAL OVERVIEW........................................................ 8
1- Terminal features.....................................................................................................8
2- Display......................................................................................................................8
3- Printer .......................................................................................................................8
4- RS232 Interface (base).............................................................................................9
5- Dial Modem...............................................................................................................9
6- SIM Slots............................... ....................................... .............................................9
7- Serial Connector....................................................................................................10
8- Hands free kit Connector ......................................................................................10
9- Power Supply.........................................................................................................11
10- Operating Range.................................................................................................11
III- INSTALLATION PROCEDURES ............................................................ 12
1- Entering Date and Time.........................................................................................12
2- Telephone Network Parameters............................................................................13
3- Options menu.........................................................................................................14
4- Application Software Downloading Procedure...................................................15
5- Configuration Receipt............................................................................................16
IV-
PRACTICAL INFORMATION ............................................................... 17
1- Charging the battery pack.....................................................................................17
2- Cleaning Procedures............................................... ......................................... ..... 18
3- Changing the paper roll......................................................................................... 18
V- RECOMMENDATIONS............................................................................19
1- Battery handling.....................................................................................................19
2- RF Safety.................................................................................................................20
3- General safety........................................................................................................21
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December 2003
I- Terminal Description
1- Introduction
The ELITE 790 is a mobile payment terminal using the 1XRTT standard for radio
communications and a dial modem for PSTN communications. This terminal was created to
process credit or debit payments using magnetic stripe or smart cards.
The ELITE 790 has an integrated thermal print er wh ich ope r ates at 6 LPS.
The ELITE 790 terminal benefits from a modular hardware design, which allows multiple
different applications to run on the te r m in al se cur e ly with ou t affecting each other.
Your retailer or installer w ill be able to give you the necessary information
on all available applications.
3
ELITE 790 Terminal
2- The Terminal
The terminal case contains the following elements:
• The portable terminal and base.
•
A cable that connects the terminal to a telephone line.
• A power pack that connects the termina l to a 115 or 230 volt supply (depen ding on
the country)
3- The Terminal Connections
There are two connectors on the back of the terminal. See section 7 for a picture.
The blue jack is for a portable hands free kit. The black connecto r is suitable for a periph eral
device like a barcode scanner, for wh ich a specific software application is required.
4- The Base Connections
Telephone Connection
The telephone cable supplied with the Elite
terminal must be connected to the port
marked with the symbol
end of the cable (RJ11) must be connected
to the telephone jack.
Electrical Connection
The jack from the power supply is plugge d
into the port marked with the symbol
. The electrical plug is connected to
a wall socket (115 or 220 volts, depending
on the country).
Only use the power pack provided with
the terminal.
. The other
Telephone line
Power Supply
Connection to an external peripheral device
The serial port can be used to connect to
devices such as cheque readers or PC’s.
The ELITE 790 terminal must be powered
off before connecting the cable to the serial
port.
4
Serial port
October 2001
5- The Keyboard (Example only – yours may differ)
The key gives the user access to the
different options available at the time the
key is pressed. These could include the
application or the “system” menu which
manages the standard functions of the
Elite 790, such as: modification o f the date
and the time and modification of the
download and line parameters.
• The and keys allow
navigation through scrolling
application menus and the “system” menu.
•
The
key advances the paper of a couple of cent ime tr e s. This function
is only active when the terminal is in the idle state.
• The key is used to validate any information read by or entered into
the terminal. It also functions as the power switch when the terminal is
powered off.
•
• The key acts as a correction key by deleting the last character
The navigation wheel has the same
function as the 3 keys under the display.
The
the terminal to idle state.
entered,
key cancels the current operation after which, it returns
Push the navigation wheel
Turn the wheel “up”
Turn the wheel “down”
5
ELITE 790 Terminal
g
R
6- The Card Readers
Magnetic Stripe Card
Magnetic stripe cards can be read when swiped either from right to left, or left to
right. The magnetic stripe on the ca rd should face t he printe r and t he card sh ould be
swiped through the reader horizontally and wi thout hesitation.
Chip Card
Insert the card horizontally into the terminal, the chip facing up, as indicated and
leave the card in position until the transaction is complete.
MAGNETIC
STRIPE
READE
CHIP CARD
READER
7- Wireless functionality
The ELITE 790 terminal is designed as a mobile dev ice. A fully charged battery will
perform between 75 and 100 transactions before the terminal has to be returned to
the base for charging.
The symbol
connection between the terminal and the ba se wh en charging.
When the battery has very little charge left the Elite 790 displays«
terminal beeps. The Elite 790 should be returned t o the base as soon as possible.
As a further indication of low charge should a few more transactions be necessar y
the printing will be slower.
Warning
Do not use a “fast charge” base to charge the battery if the terminal is
returned to the base after each transaction. The batteries may be
damaged and their lifetime reduced. A battery should only be charged
with a fast charge base at the end of a day or shift or if the –BATwarning shows on the display.
If the terminal is placed on the charger after each transaction, a “slow
char
e” base must be used to protect the battery.
on the upper right hand side of the display indicates a correct
-BAT-
» and the
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December 2003
When off the base, the ELITE 790 terminal switches off after a programmable
timeout if there is no inactivity.
When the terminal is switched on, the following messages could appear on the
terminal display:
INACTIVE CDMA
NETWORK SEARCH
Warning
Before using the terminal for the first time, the
batteries must be fully charged. This is indicated
by a green light on the base which goes out when
this process is complete.
A problem has been encountered with t he CDMA
modem. Removing the battery pack, waiting 30
seconds and re-installing the battery should fix
the problem. If it does not, call your service
provider
This message appears while the terminal is
searching for the CDMA network. Once the
terminal has found the network, t his messag e is
replaced by the operator name.
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