INGENICO D5000M00, D5000M01 User Manual

Desk Series

User Guide

www.ingenico.com

28-32, boulevard de Grenelle, 75015 Paris - France / (T) +33 (0)1 58 01 80 00 / (F) +33 (0)1 58 01 91 35

Ingenico - SA au capital de 47 656 332 / 317 218 758 RCS Nanterre

Contents

1_Introduction

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2_Unpacking

3_Recommendations

3_1 Safety / Sicherheit

3_1_1 Safety

3_1_2 Sicherheit

3_2 Telephone emergency, hanging up

3_3 Security of your terminal (tampering attempt detection)

3_4 Desk series : Fixed Installation

3_5 Characteristics

3_5_1 Main Characteristics

3_5_2 Haupteigenschaften

4_Installation

4_1 Positioning the terminal

4_2 Aufstellung des Terminals

4_3 Connections

4_4 Installing the Terminal Cable xing

4_4_1 Kit Magic Box installation (optional)

4_5 Installing SAM (Secure access module)

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4_6 Installing MicroSD Card (optional)

4_7 Installing SIM for GPRS (optional)

4_8 Installing SAM3 (optional)

4_9 Installing 2nd SIM for GPRS (optional)

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5_Installing a paper roll

6_Daily use

6_1 Keypad functions

6_2 Adjusting the contrast (B&W display only)

6_3 Card insertion

6_3_1 Swiping a card

6_3_2 Inserting a chip card

6_3_3 Reading Contacless (Optional)

6_3_4 Headphone output (Optional)

7_Maintenance / Wartung

7_1 Paper roll

7_2 Cleaning of the terminal

7_3 Transport and storage

7_4 Troubleshooting

7_5 Troubleshooting

8_Markings

8_1 FCC/IC Compliance

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1_Introduction

Thank you for choosing an Ingenico payment terminal.

We recommend you to rea d carefully this user guide : It gives you the nece ssar y informatio n about s afety precautions, unpacking, installation , and maintenance of your terminal.

WARRANTY / SECURITY

To benet from t he guarantee-related product, a nd to respect the se curity, we ask yo u to use only the power supply deliver ed in box with the produc t, entr usting maintenance operatio ns only to an au thorized p erson . Failure to comply with t hese ins tructions will void the manufacturer’s responsibility.

GARANTIE / SICHERHEIT

Um bestmöglich von dem garantierten Produkt zu protieren und die Sicherheitsbe dingunge n zu gewährleis ten, bitten wir Sie ausschließlich das der Verpackung b eiliegende Netzteil zu benut zen und ausschließlich bef ugte Persone n mit der Wartung zu beauftragen. Bei Nichtbeachtung die ser Anweisu ng erlischt die Haftbarkeit des Herstellers.

This symb ol indicates an important Warning .

Dieses Symb ol weist auf ein e wichtige Warnung.

This symb ol indicates a piece of advic e.

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2_Unpacking

According to t he model, the following item s are include d in the packaging box (including optional accessories):

The terminal equippe d with its pap er roll The power s upply with it s cable connectio n (according to the

national needs). The cable connec tion for the telephon e or Ethern et network This installation guide

User guide

Cable connection for the telephone or Ethernet network

Wall mounted power supply unit

Terminal

CAUTION

The power s upply unit provided with yo ur equipment is specially designed for it. Do not use any other power supply.

WARNHINWEIS

Bitte verwenden Sie au sschließlich das mitgeliefer te Netzteil, kein anderes Netzteil.

Desk Series 900024281 R11 000 01/0116

Desktop power su pply unit require d if terminal is tted with the following options:

Radio mod el (all) Contactless model

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