Ingenico AXIUM DX8000 User Manual

User Guide

Model：AXIUM DX8000

WWW.ingenico.com

28-32,Boulevard de Grenelle, 75015 PARIS - FRANCE/ (T)[phone] / (F)[phone]
Ingenico-SA au capital de 47 656 332 / 317 218 758 RCS Nanterre

1. Introduction

We hope that you will be fully satisfied with your new AXIUM DX8000 terminal.
Read this guide to understand and make the best use of your terminal. It presents you
the necessary information about use, installation, maintenance, safety and security
recommendations.

WARRANTY/SECURITY/GARANTIE/SÉCURITÉ

Use only the power supply included with the product to ensure best performance and
safety. Maintenance should only be provided by ingenico authorized technician.
Failure to comply with these instructions will void the manufacturer’s responsibility.

Afin d’assurer les meilleures performances et votre sécurité, utiliser seulement le bloc

d’alimentation livré par le fabricant avec le produit. La maintenance doit être réalisée seulement

par un technicien agréé et autorisé par Ingenico.
Le non-respect de ces instructions dégage la responsabilité du fabricant.

This symbol indicates there are warnings or cautions need to be
checked in the user guide. symbol indicates an important

Warning.

Ce symbole indique que des avertissements ou des mises en garde
doivent être vérifiés dans le manuel de l'utilisateur.

This symbol indicates an important Warning.

Ce symbole indique un avertissement important.

This symbol indicates a piece of advice.

2. Presentation

2.1 Content of the box

 AXIUM DX8000 terminal unit equipped with a paper roll
 Power adapter
 A battery pack
 This user guide

WARNING/ATTENTION

The power supply unit provided with your equipment is specially designed for
ingenicoAXIUM DX8000 terminal. Do not use any other power supply. The use of a power
supply with apparently similar voltage/current characteristics may damage your terminal.

Le bloc d’alimentation fournit avec votre équipement est spécialement conçu pour les terminaux

de paiment Ingenico. Ne pas utiliser d’autres sources d’alimentation. L’utilisation d’une

alimentation électrique ayant des tensions et courant similaires peut endommager votre
équipement.

ADVICE

Keep the package. It must be re-used whenever the terminal is shipped.

2.2 Overview of AXIUM DX8000

1. Contactless landing zone

2. LCD and touch screen

3. Smart card reader

4. Buzzer

5. Magnetic card reader

6. Easy Loading Printer

7. Power Key

8. Volume Keys

9. Battery cover

10. USB Type-C connector

11.Front scanner

12. LEDs for Contactless Card

2.3 Keypad Functions

The terminal has three physical keys on the left side of the terminal, a power button and
two volume keys.

If the terminal has a 5.99 inchscreen, there are three virtual keys at the bottom of the
screen,Menu,Homeand Back keys.

If the terminal has a 5.5 inchscreen, there are three capacitive keys at the bottom of the
screen,Menu,Homeand Back keys.

2.4 Touch Panel

The AXIUM DX8000 is equipped with touch panel that allows you capture functions and
menus by your finger or use a stylus.

3. Use of the terminal

ADVICE

Before using the terminal, always check if the roll of paper is present

3.1 Power on/Power off the terminal

To power on: Make sure the terminal battery is correctly installed and Press <Power>
button for about 1s until the display is turned up.
To power off: Press <Power> button for more than 2s until the display show the following
figure, then press <Power off>.

If the battery is empty, the terminal automatically shuts off.

Abnormal power off:

When the device works abnormally, for example, it is crashed and no actions menu
popped out while pressing the power button, pleaselong-press the power button for 8s,
the device will be automatically powered off.

Screen saver mode:

Short-press the power button for about 0.5s, the terminal display will be turned on or off.

3.2 Reading cards

Magnetic stripe card

The card can be read bi-directionally, with the stripe facing the terminal.
Use a regular movement in order to ensure a reliable card reading.

Contactless card

Bring the card firmly up to the active zone. Keep the card close to
the reader during the transaction.
On the front, LEDs are displayed to indicate transaction processing.

Smart card

Insert the card horizontally with the metal chip facing upward
and leave in position throughout the transaction.

3.3 Usage of Front Camera

 The brightness of the mobile phone must be set to the brightest or not less than the

2/3 of the maximum brightness.

 The screen of the mobile phone must

face the front scanning head above the
terminal screen and keep itstationary.

 The screen of the mobile phone must be

parallel to the front scanning head.

 The vertical distance between the screen

of the mobile phone and the front
scanning head should be between 10~ 30
cm; 20 cm would be the best.

 The terminal will beep with a successful

scanning.

3.4 USB type-C

There is a USB type-C connector on the left side
of the terminal.
The connector manages Host and Slave
connections.
The connector integrates Audio Jack solution.

WARNING/ATTENTION

To prevent possible hearing damage, do not listen at high volume levels for long
periods.
Afin d’éviter d’éventuels dommages auditifs, ne pas écouter à des volumes
élevées pendant de longues périodes.