INGENICO AXIPRTBT User Manual

Download

AXIUM PRINTER

User Guide

Contents

1_Introduction

2_Presentation

2_1 Content of the box

2_1_1 Printer

2_2 Overview on the Axium Printer

3_Use of the terminal

3_1 Switching off the terminal

3_2 Advance paper

3_3 Meaning leds

4_Installation

4_1 Recommendations

4_2 USB Printer connections

4_2_1 USB

4_3 Opening trap door

4_4 Battery

4_4_1 Main characteristics

4_4_2 Installing the battery

4_4_3 Charging the battery

4_4_4 Changing the battery

AXIUM PRINTER

900035197 R11 000 03/0119

4_5 Paper roll

4_5_1 Main characteristics of INGENICO

paper roll

4_5_2 Installing paper roll

4_6 Installing Belt Attach

5_Recommendations

5_1 Safety

6_Standards

7_FCC/IC Compliance

7_1 Federal Communications

Commission (FCC) Statement

7_2 Industry Canada (IC) Statement

8_Troubleshooting

900035197 R11 000 03/0119

AXIUM PRINTER

1_Introduction

We hope that you will be fully satised with yo ur new terminal Axium Printer. Please select by yourself in this do cumentation items rela ted to your model.

Read this guide to unders tand and make the be st use of yo ur terminal. It presents you the n ecess ary information ab out use, installation , maintenance, safet y and security re commen dations.

WARRANTY / SECURITY

Use only the power supply included with the pro duct to ensure be st per formance and safe ty. Maintenanc e should only be provided by Ingenic o authorized technician. Failure to comply with t hese ins tructions will void the manufacturer’s responsibility.

This symb ol indicates an impor tant Warning .

This symb ol indicates a piece of advice.

AXIUM PRINTER

900035197 R11 000 03/0119

2_Presentation

2_1 Content of the box

2_1_1 Printer

Axium Printer terminal unit with paper roll

A battery pack disconnected

Paper roll

Power adapter

ADVICE

Keep the packaging. It must be re-used whenever the terminal is shipped.

AXIUM PRINTER

Belt attach

User guide

900035197 R11 000 03/0119

2_2 Overview of the Axium Printer

Terminal unit

Easy loading printer

Bluetooth indication led

Advance paper key

Power Led

NFC pairing area

Charging USB type C connector

Compartment where are located:

the bat tery pack

AXIUM PRINTER

900035197 R11 000 03/0119

ON key

Weight (without p aper roll with batter y)

Dimensions (L x w x h) 102x8 4x46 mm

Electrical mains network

Connections on terminal

167g

100-240VAC / 50-60 Hz Class VI equipment

Type C USB Power connec tor

3_Use of the Axium Printer

ADVICE

Before to use the terminal, always check if the roll of paper is present.

3_1 Switching off the Axium Printer

If the bat tery is empty completelly, the terminal automatic ally shuts off. It may also be switched of f by pressing “ON key” during one second until the power led switch of f.

ON key

In order to restart the terminal, p ress « ON key ».

AXIUM PRINTER

900035197 R11 000 03/0119

3_2 Advance paper

Advance t he paper by pressing “advance paper key”.

Advance paper key

3_3 Meaning leds

Bluetooth led : blue when

the printer is con necte d by Bluetooth interface

Power led

Green (ashing during battery charge) Batter y level betwe en 50% - 100 %

Yellow (ashing during battery charge) Batter y level betwe en 30% - 50 %

orange (ashing during battery charge)

Red (ashing during battery charge) Batter y empty ca nnot printing

Blue ashing No batter y

Quick red ashing No paper de tected

AXIUM PRINTER

Batter y level betwe en 0% - 30%

Meaning

900035197 R11 000 03/0119

4_Installation

4_1 Recommendations

Location of the Axium printer

The printer should be placed far from any very hot zones , protec ted from vibrations, dus t, damp and electromagnetic radiation (computer screen , anti-thef t barrier etc.).

Operating conditions

Ambient temperature from -10°C to +45°C

Max relative humidity 85% at +40°C

Battery charging conditions

Ambient temperature from +0°C to +40°C

Storage conditions

Ambient temperature from -20°C to +55°C

Max relative humidity 85% at +55°C

AXIUM PRINTER

900035197 R11 000 03/0119

4_2 USB Printer connections

4_2_1 USB

There is an USB conne ctor (USB typ e C) on the left side of the Axiu m printer terminal (see b elow picture). This connec tor mana ges the ba ttery charge.

USB type C

Connec tor used for P C travel charge r, etc...

4_3 Opening trap door

CAUTION

Switch off th e terminal before openin g the trap door.

Flip the printer and unclip the trapdoo r by pushing on t he clip with as shown with the arrows on the pictu re.

AXIUM PRINTER

900035197 R11 000 03/0119

4_4 Battery

4_4_1 Main characteristics

Characteristics

Charge (power supply-1.0A)

Li-ion 2250 mAh

50% capacity in 1:15; full ca pacity in 2:30

4_4_2 Installing the battery

WARNING

Check that the terminal is not conne cted to the main elec tric network.

Flip your printer a nd unclip the b atter y trapdoor by pushing on the but ton as shown on the pic ture

Disengage the trap door

Take the batter y pack included in the box

Locate t he battery pac k connector beside the bat tery compar tment

Plug the bat tery p ack conn ector according to the connector locating system and (as shown on picture). Verify that it locks.

Place the ba ttery pack in its compartment.

Close the batter y compa rtment trapdo or.

AXIUM PRINTER

900035197 R11 000 03/0119

4_4_3 Charging the battery

When doe s the bat tery ne ed to be charged?

On initial star t-up, charge the bat tery for 4 hours under the e nvironmental conditions stated above

When use d with a terminal p ower supply : conne ct the power supply to Axium printer power co nnector.

How doe s the battery nee d to be charged?

For the power state of the printer, please refer to § 3.3

The environ ment in which the charge takes place inuence s battery lifetime an d autono my (number of ticket printin g)

The optimal conditions are as follows:

- Charging away f rom any external heat s ource (radiator, sun, en closed a rea…)

- The optimal temperature is bet ween +15°C and +25 ° C

How can the batter y be charged?

Using the terminal power supply

Connect the terminal power supply unit to the terminal type C co nnector located on the left side of th e terminal.

Connect the power supply unit to the power supply mains network

Check to see if the power led is as hing (=bat tery charging)

AXIUM PRINTER

900035197 R11 000 03/0119

4_4_4 Changing the battery

It is imperative to use a bat tery au thorized by Ingenico. There is danger of explosion if battery used is not approved by Ingenico.

Turn it off by pres sing “ON key ” for abou t one second

Remove the b atter y trapd oor (se e section 4.3“opening trap doo r”)

Lift the b atter y and remove it from its c ompar tment

Carefully dis connec t battery, following the instruc tions belo w.

Connect and install the new battery by following the instruc tions in se ction 4.4.2 “Installing batter y”

Close the batter y trapdoor and charge the n ew battery. See se ction «4.4.3 “Charging the Bat tery»

In order to preserve the environm ent, dispo se used batter y in compliance with current countr y recycling legislatio n.

AXIUM PRINTER

900035197 R11 000 03/0119

4_5 Paper roll

4_5_1 Mains characteristics of INGENICO

paper roll

R40 pape r roll characteristics Precisions

Colour

Width

Diameter

Length

The ther mal paper can be deteriorated by poor storage conditions, so we recommend yo u to avoid:

/ storage in hot wet places (near air-conditioner, humidity

higher than 85%)

/ exposure to sunlight or ultraviolet fo r long periods / contac t with organic solvents (solvent t ype adh esive) / direct contact with materials cont aining plasticizer s (PVC

transparent folders or envelopes)

/ direct contact with «diazo» papers / direct contact with water / Rubbing or pressing the p aper too strongly

WARNING

For best produc t performance, only use heat sensitized paper approved by In genico.

WARNING

Switch off th e terminal prio r to installing a paper roll. Use only paper approved by Ingenico. The use of n on approved paper is likely to damage the printer of your terminal.

White

58 mm

42 mm

About 18 m etres

AXIUM PRINTER

900035197 R11 000 03/0119

4_5_2 Installing paper roll

Open the p aper com partment by pulling on ea ch side of the printer and pull the cover to th e rear of the terminal.

Insert t he paper roll in the compartment following the directions shown on th e below pict ure

Pull the pap er up to the to p of the terminal

Maintain the paper and clo se the lid

Press simultaneously on both upper corners of the paper ap, as shown by arrows on pic ture, until it clips into position

when the pa per is empt y, power led ash quickly in red.

AXIUM PRINTER

900035197 R11 000 03/0119

4_6 Installing Belt Attach

Disconne ct the b atter y by following the instruc tions in section 4.4.4

Insert t he belt at tach

Remove the silico n part

Insert t he pin on the b elt attach

Pull the attach belt until yo u click

Install the b atter y by following the instruc tions in se ction 4.4. 2

AXIUM PRINTER

900035197 R11 000 03/0119

5_Recommendations

5_1 Safety

Powering down the Axium Printer :

Disconne ct the Printer power supply block adapter from the electrical mains net work.

Battery

Axium printer is  tted with battery specially designed for this terminal.

Only use the appropriate chargers and bat teries liste d in the Ingenico’s catalog ue.

Do not sho rt-circuit the battery. Do not at tempt to op en the bat tery co ntainer. Used batteries must be disposed of at t he appropriated site s.

WARNING

There is a risk of explosion if the battery is incorrectly replaced or is placed in a  re.

Electrical power outlet

The electrical outlet must meet the following criteria :

Must be ins talled nea r the equipment an d easily accessible; Do not sho rt-circuit the battery. Do not at tempt to op en the bat tery co ntainer. Used batteries must be disposed of at t he appropriates sites.

The power s upply label contains six symbols :

Double insulation symbol

DC current output

AC current input

AXIUM PRINTER

900035197 R11 000 03/0119

DC Power jack polarity

In door user only

International Efciency Marking Protocol (Energy Star Level 5)

On airplanes

Your handset must be switched of f by removing the battery pack. Remove the batter y from the terminal when on an airplane. Non-compliance with these safety rules may result in legal action and/or a ban on later acces s to cellular net work ser vices.

Explosion areas

Certain re gulations restric t the use of radio equipment in chemical plants, fuel depots and any site where blasting is carried o ut. You are urged to comply with thes e regulatio ns. The terminal shall be protec ted by a spe cially tted and certied cover enabling us e in proximity to a fuel pump.

Electronic health appliances

Your handset is a radio transmitter which may interfere with health appliances, su ch as hearing aids, pacemaker, hospital equipment, etc. Your doctor or the equipment manufact urer will be able to provide you with appropriate advice.

AXIUM PRINTER

900035197 R11 000 03/0119

6_Standards

Environment (WEEE, Batteries and Packaging)

This produ ct is labele d in accordance with European Dire ctives 2002/9 6/EC concerning Waste Electrical and Ele ctronic E quipment (WEEE) and 20 06/66/EC concerning Batteries and Accumulator s. Those provisions are requiring pro ducers a nd manuf acturers to become liable for take-b ack, treatment and recycling upon end o f life of equipme nt and batteries.

The ass ociated symbol mea ns that WEE E and waste batteries must not be thrown away b ut collec ted separately and rec ycled.

Ingenico ensures that efcient collection and recycling scheme s are set-up for WE EE and bat teries according to th e local reg ulation of you r countr y. Please contact your retailers for m ore detaile d information about th e compliance solution in pla ce for disposing of your old produc t and use d batteries.

Packaging waste mus t also be colle cted s eparately to assure a proper disposal and recycling.

Please note that prop er recycling of the elec trical an d electronic equipment a nd waste batteries will ensure safety of human health and environment.

AXIUM PRINTER

900035197 R11 000 03/0119

7_FCC/IC Compliance

7_1 Federal Communications Commis-

sion (FCC) Statement

This device complies with Par t 15 of the FCC R ules. Op eration is subject to the condition that this device does not cause harmful inter ferenc e.

15.21 CAUTION : This equipme nt may not be m odied, altered, o r changed

in any way withou t signed writ ten per mission from “INGENICO”. Unauthorized modication may void the equipm ent authorization from the FCC and will void the “INGENI CO” warranty.

15.105( b)

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limit s are designed to provide reason able prote ction ag ainst harmful inte rferen ce in a residential installation . This equipm ent generate s, uses a nd can radiate radio fre quency energy and, if not installed and used in accordance with the inst ructions, may cause harmful inte rferen ce to radio communicatio ns. However, there is no guarantee that inter ference will not occur in a particular in stallation . If this equipment does ca use harmful interference to ra dio or television reception, which can b e determine d by turning the equipme nt off and on, the us er is encouraged to tr y to correct the interference by one or more of the following measures :

Reorient or relocate t he receiving antenna. Increase the separation bet ween the equipment a nd receiver. Connect the equipment into an o utlet on a circuit different from that to which the receiver is conne cted. Consult th e dealer or an experienced radio/ TV technician fo r help.

15.19 (a) (3)

This device complies with Par t 15 of the FCC R ules. Op eration is subject to the following t wo condition s:

1) This device may not cause harmful inte rferen ce and

2) This device must accept any interference received, including interference that may cause undesired operation of the device.

The device complies with FCC radiation exposure limit s set for th for general population . This device mu st not be co-located or operating in conjuction with any othe r antenna or t ransmit ter.

AXIUM PRINTER

900035197 R11 000 03/0119

7_2 Industry Canada (IC) Statement.

This device complies with Industry C anada licence-exempt RSS standard(s). Oper ation is subje ct to the following two conditions:

1) this device may not cause interference, and

2) this device must accept any interference, including interference that

may cause undesired operatio n of the device .

Under Industry C anada reg ulations, this radio transmitter may only operate using an antenna of a type and maximum (o r lesser ) gain approved for the transmitter by Industr y Canada. To reduce potential radio interference to other users, the antenna type an d its gain should be so ch osen that the equivalent isotro pically radiated power (e.i.r.p.) is not more than that necessary for succe ssful communication.

Le présent appareil est conforme aux CNR d ’Industrie Canada applicables aux appareils radio exempt s de licence. L’exploitatio n est autorisé e aux deux conditions suivantes:

1) l’appareil ne doit pas produire de brouillage, et

2) l’utilisateur de l’appareil doit a ccepter to ut brouillage r adioélec trique

subi, même si le brouillage es t susceptible d’en compromettre le fonctionnement.

Conform ément à la réglementatio n d’Indus trie Cana da, le présent émette ur radio peut fonctionner ave c une antenne d’un type et d’un gain maximal (ou inférieur) ap prouvé p our l’émet teur par In dustrie Canada. Dans le but d e réduire les risques de brouillage radio élect rique à l’ intention d’autres utilisateurs, il faut choisir le t ype d’antenne et son gain de s orte que la puissance isotrop e rayonné e équivalente (p.i.r.e.) ne d épasse pas l’intensité nécessaire à l’établiss ement d’une communication satisfaisante.

This device complies with ISED radiation exposure limit s set for th general population . This device mu st not be co-located or operating in conjunction with any oth er antenna o r transmit ter.

8_Troubleshooting

The terminal does not turn on

Check th e battery ( is it discharged, is it co nnected ?)

A fu ll discharg ed batte ry can take long charging time to recover

Connect terminal to terminal power supply or put it on powered base

AXIUM PRINTER

900035197 R11 000 03/0119

“This Document is C opyright © 2019 by INGENICO Group. INGENICO retains full copyright ownership, rights and prote ction in all material contained in this document. The recipient can receive this do cument on the condition that he will keep the document condential and will not use its contents in any form or by any m eans, exce pt as agreed beforehand, witho ut the prio r written p ermission of INGENICO. Moreover, nobody is auth orized to place this docum ent at the disp osal of any third par ty without the prior written permission of INGENICO. If such permission is gra nted, it will be subject to the condition that the recipient ensures that any other recipient of this document, or information containe d therein, is held responsible to INGENICO for the condentiality of that information . Care has been taken to ensure that t he content of this docum ent is as accurate as possible. INGENICO however declines any resp onsibility for inaccurate, incomplete or ou tdated info rmation. The contents of this document may chang e from time to tim e without p rior notice, and do not create, specif y, modify or replace any new or prior contract ual obligations agreed upon in writing b etween IN GENICO an d the user. INGENICO is not responsible for any us e of this device, which would be non consis tent with the p resent document . All tradem arks used in this document remain the property of their rightful owners.”

Your contact

www.ingenico.com

28-32, boulevard de Grenelle, 75015 Paris - France / (T) +33 (0)1 58 01 80 00 / (F) +33 (0)1 58 01 91 35

Ingenico - SA au capital de 47 656 332 / 317 218 758 RCS Nanterre

AXIUM PRINTER

900035197 R11 000 03/0119

INGENICO AXIPRTBT User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual