Ingenico 8550 User Manual
Ingenico
User Guide
8550
Secure transaction and payment solutions
Contents
1 Presentation ..................................................................................................3
1.1 Overview of Ingenico 8550 ...................................................................4
1.2 Touch screen details and functions .......................................................6
1.3 Keyboard details and functions..............................................................7
2 Use..................................................................................................................9
2.1 Card reading.........................................................................................9
2.2 Changing the paper roll .......................................................................10
3 Installation and start-up..............................................................................11
3.1 Battery installation ...............................................................................12
3.2 Charging the battery............................................................................13
3.3 Terminal connections...........................................................................14
3.3.1 Via the charger unit.........................................................................14
3.3.2 Via the optional docking station ......................................................15
3.4 Installing a SIM card and a Multimedia card (MMC)............................17
3.5 Telephone function..............................................................................18
3.6 Scanner function (optional)..................................................................18
3.7 Troubleshooting...................................................................................19
4 Recommendations......................................................................................21
4.1 Safety ..................................................................................................21
4.2 RF energy safety .................................................................................21
4.3 General safety .....................................................................................22
4.4 ESD precautions..................................................................................23
4.5 WEEE..................................................................................................23
5 Index.............................................................................................................24
1
Ingenico 8550
Thank you for choosing an Ingenico product!
We hope that you will be fully satisfied with your new terminal.
Your model, the Ingenico 8550, is a mobile terminal: a rugged, compact and light
handheld device which is highly secure and EMV level 1 compliant.
Ingenico 8550 features a new ergonomic and versatile design with a user-friendly interface:
Easy loading printer;
Large color-touch graphic display;
Wide range of wireless communication solutions (GSM data-GPRS);
Voice telephony;
Text to speech;
Integrated imager.
Environmental protection is also a priority for Ingenico:
Lighter packaging;
Use of non-toxic products;
Recyclable plastic.
Please read this manual carefully. It will help you understand and make the most of your
terminal. It provides a description of the terminal and its various characteristics, explains
how to make quick and easy use of the device and takes you through standard installation
procedures (from unpacking your terminal to using it for the first time).
At the end of the document, you will also find an index to help you carry out specific tasks,
such as setting the time or changing the paper roll.
L This User Guide describes a terminal without additional applications. A separate
manual will be supplied for each application you install. Certain options presented in
this manual (connections, modem speed, etc.) may differ according to the model you
own.
0 This symbol indicates an important warning.
L This symbol indicates a piece of information.
) This symbol indicates a procedure to be followed.
2
1 Presentation
Ingenico 8550 is a highly secure mobile payment terminal designed to accept payment using
magnetic stripe and smart cards, as well as wireless communication. It has several functions
(integrated scanner (optional), touch screen, integrated handstrap, neckstrap (optional), etc.),
provides great user comfort and adapts to all situations.
The terminal box contains:
The terminal
1 stylus;
The User Guide;
CE certificate of compliance.
Optional:
1 charge cable + 1 power supply unit;
1 docking station + 1 power supply unit + 1 telephone cable and plug;
1 vehicle cradle;
1 headset;
1 neckstrap;
1 additional stylus;
1 additional battery.
3
Ingenico 8550
1.1 Overview of Ingenico 8550
Backlit touch screen display
Backlit keypad
Smart card reader
Charger unit connector
4
Easy loading printer
Stylus
Magnetic card reader
View of the integrated hanstrap
View of color touch screen and stylus
5
Ingenico 8550
1.2 Touch screen details and functions
The stylus is located on the printer cover.
) To remove it, simply pull on the small black cap.
) Use the stylus to write on the touch screen and perform a signature capture.
0 Only use the stylus provided by Ingenico. Usi ng another stylus could damage t he
touch screen.
6
d
d
1.3 Keyboard details and functions
This section describes the key functions for a terminal with no specific application. Some
keys may have other functions depending on the applications installed on the terminal.
The 2 programmable function keys
(F1 & F2) will have different uses
depending on the application installe
on the terminal
The Navigation button allows you
to move around within the menus
(up, down, left and right).
Alphanumeric
keyboard
The green key turns on
the terminal and validates
selections made an
information entered.
L For more information about the key functions, please refer to the user guide for the
application installed on the terminal.
7
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