Ingenico 7780 User Manual

Ingenico
7780
User Guide
Secure transaction and payment solutions
Contents
1 Presentation ..................................................................................................5
1.1 Overview of Ingenico 7780 ....................................................................6
1.2 Keyboard details and functionality.........................................................7
2 Use..................................................................................................................9
2.1 Card reading........................................................................................11
2.2 Terminal maintenance .........................................................................11
2.3 Changing the roll of paper ...................................................................12
3 Installation and starting..............................................................................13
3.1 Location of the terminal and the base..................................................13
3.2 Battery set up and charging.................................................................14
3.3 Terminal connections...........................................................................16
3.4 Installing a SIM card and a full format card..........................................19
3.5 Troubleshooting...................................................................................21
4 Recommendations......................................................................................23
4.1 Security................................................................................................23
4.2 Safety ..................................................................................................23
4.3 Switched Telephone Network (STN)....................................................24
4.4 RF Safety.............................................................................................24
4.5 General safety .....................................................................................24
4.6 WEEE..................................................................................................25
5 Index.............................................................................................................26
Ingenico 7780
Thank you for choosing an INGENICO product!
We hope that you will be fully satisfied with your new terminal. In order to fully meet the requirements of our different customer users, the new Ingenico terminal comes in different models:
Ingenico 5100 – countertop Ingenico 5300 – hand over Ingenico 7300 – portable
Your model, the Ingenico 7780 is a portable Bluetooth technology terminal; Effective, processor 32-bits inside; Highly secured, EMV level 2 certified.
Ingenico 7780 features a new ergonomic design that provides a friendly interface for the user:
"Easy loading" printer to load paper easier and quicker, Large graphic display with adjustable contrast, Fast communications.
The environment is also a priority for Ingenico:
Lighter packaging, Use of non-toxic products, Recyclable plastics.
Please read this manual to understand and make the best use of your terminal. It presents the terminal and its different characteristics, offers quick and easy use and finally describes a standard terminal installation (from unpacking to starting for the first time). Furthermore, the manual features a contents table and an index at the end of the manual for easy reference for specific needs, such as changing the roll of paper.
L The manual describes a terminal without application software. A separate manual will
be supplied for each application installed. Certain connection options presented in this manual can differ according to which model you possess.
This symbol indicates an important warning.
0
L This symbol indicates a piece of information.
4
1 Presentation
Ingenico 7780 is an electronic payment terminal designed to accept payment using magnetic stripe and smart cards.
The terminal box contains:
The power supply unit
0 The power supply unit supplied is
The terminal and base
specially designed for the terminal. Do not use any other unit.
The telephone cable and plug
This manual The EC compliance booklet A cable securing plate and a screw
0
The model of the power supply unit and the telephone cable and plug depend on
the country.
Ingenico 7780
1.1 Overview of Ingenico 7780
Backlit graphic screen
18-key backlit keyboard
"easy loading" printer
Magnetic stripe reader
Smart card reader
6
p
g
p
b
1.2 Keyboard details and functionality
This chapter describes the key functions for a terminal with no specific application.
L Some keys can have other functions according to the applications that are present in
the terminal.
The navigation keys navigate in the terminal menus
Di
ital keyboard
The arrow key advances the
aper a few centimetres
The function key accesses the different system and application menus
The 00 key goes directly from euros to cents and from cents to euros
The red key cancels the
rocedure in progress, goes
into stand-
y and switches the terminal off away from the base
The yellow key cancels the last character
The green key validates the input selections and information, turns on the terminal
Ingenico 7780
8
2 Use
In this chapter, we consider that the terminal has been installed (battery charged with a maximum charge level), connected to the electricity and telephone network and initialised. For the installation (connections and battery charging) refer to chapter 3 “Installation and starting”.
Before to use the terminal, always check if the roll of paper is present!
0
Terminal display ready to carry out a transaction
Battery charge
Terminal / base connection
Terminal in the Bluetooth technology field
PRESENT CARD
11/07/02 15h01
a
Date and time
In order to extend battery life, the Ingenico 7780 terminal goes automatically into stand-by after a few dozen seconds when it is not on the base. The terminal comes back on if:
it is placed on the base, the green key is pressed.
*
* This option will depend on the application installed in the terminal.
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