IHSE 482 User Manual

User Manual
Edition: 2013-12-06
Draco
KVM Extender
Model:
K482 Series
IHSE GmbH
Maybachstrasse 11 88094 Oberteuringen Germany
info@ihse.de www.ihse.de
Tel. +49 7546-9248-0 Fax +49 7546-9248-48
Draco KVM Extender
Copyright
© 2013. All rights reserved. This information may not be reproduced in any manner without the prior written consent of the manufacturer.
Information in this document is subject to change without notice.
Trademarks
All trademark and trade names mentioned in this document are acknowledged to be the property of their respective owners.
Disclaimer
While every precaution has been taken during preparation of this manual, the manufacturer assumes no liability for errors or omissions. Neither does the manufacturer assume any liability for damages resulting from the use of the information contained herein.
The manufacturer reserves the right to change specifications, functions, or circuitry of the product without notice.
The manufacturer cannot accept liability for damage due to misuse of the product or due to any other circumstances outside the manufacturer’s control (whether environmental or installation related). The manufacturer shall not be liable for any loss, damage, or injury arising directly, indirectly, incidentally, or consequently from the use of this product.
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Contents
Contents
1 About This Manual ....................................................................... 7
1.1 Scope.................................................................................. 7
1.2 Validity ................................................................................ 7
1.3 Cautions and Notes ............................................................ 7
2 Safety Instructions....................................................................... 8
3 Description ................................................................................... 9
3.1 Application .......................................................................... 9
3.2 System Overview .............................................................. 10
3.3 Product Range .................................................................. 11
3.3.1 Part Numbers ...................................................... 11
3.3.2 Chassis ............................................................... 11
3.3.3 KVM-Extender Modules ...................................... 12
3.3.4 Upgrade Modules................................................ 12
3.3.5 Devices for free configuration ............................. 13
3.4 Accessories Upgrade Kits ................................................. 14
3.5 Accessories....................................................................... 15
3.6 Device Views .................................................................... 15
3.6.1 2-fold Vario Chassis 474-BODY2/2R .................. 15
3.6.2 2-fold Vario Chassis 474-BODY2N ..................... 16
3.6.3 4-fold Vario Chassis 474-BODY4/4R .................. 16
3.6.4 6-fold Vario Chassis 474-BODY6R ..................... 17
3.6.5 6-fold Vario Chassis 474-BODY6BP................... 18
3.6.6 21-fold Vario Chassis 474-BODY21R ................. 19
3.6.7 Model L- / R474-BDHC / -B2HC ......................... 20
3.6.8 Model L- / R474-BDHS/X / -B2HS/X ................... 20
3.6.9 Model L- / R474-BDHCR / -B2HCR .................... 21
3.6.10 Model L- / R474-BDHS/XR / -B2HS/XR.............. 21
3.6.11 Model L- / R474-BXH.......................................... 21
3.6.12 Model L- / R474-BXE .......................................... 22
3.6.13 Model L- / R474-BUE.......................................... 22
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Draco KVM Extender
3.6.14 Model L- / R474-BAX .......................................... 22
3.6.15 Model L- / R474-BAP .......................................... 23
3.6.16 Model L- / R474-BXP .......................................... 23
3.6.17 Model L- / R474-BDX.......................................... 24
3.6.18 Model L- / R474-BAH.......................................... 25
3.6.19 Model L- / R474-BDH.......................................... 25
3.6.20 Model L- / R474-BAE .......................................... 26
3.6.21 Model L- / R474-BDE.......................................... 26
3.6.22 Model L- / R474-BDD.......................................... 27
3.6.23 Modell L- / R474-BDA ......................................... 27
3.6.24 Modell L- / R474-BXTC....................................... 28
3.6.25 Modell L- / R474-BXTS ....................................... 28
3.7 Status LEDs ...................................................................... 29
3.7.1 Status KVM-Extender Module............................. 29
3.7.2 Status Upgrade Module Digital Audio ................. 30
3.7.3 Status Upgrade Module USB-HID....................... 31
3.7.4 Status Upgrade module USB 2.0 embedded ...... 32
3.7.5 Status Upgrade Module USB 2.0 ........................ 33
4 Installation .................................................................................. 34
4.1 Package Contents............................................................. 34
4.2 System Setup.................................................................... 36
4.2.1 KVM-Extender Setup .......................................... 36
4.2.2 Setup of Upgrade Modules ................................. 37
4.3 Example Applications........................................................ 38
4.4 Overview Upgrade Modules.............................................. 40
5 Configuration.............................................................................. 41
5.1 Transmission Parameters ................................................. 41
5.2 DDC Settings .................................................................... 41
5.3 Command Mode ............................................................... 42
5.4 USB-HID Ghosting............................................................ 43
5.5 Configuration File.............................................................. 44
5.5.1 Parameters for CPU Units................................... 45
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Contents
5.5.2 Parameters for CON Units .................................. 46
5.5.3 Parameters for CPU und CON Units................... 47
6 Operation .................................................................................... 48
6.1 Download of DDC Information .......................................... 48
6.2 Parallel Operation of redundant CPU Units....................... 49
7 Specifications............................................................................. 51
7.1 Interfaces .......................................................................... 51
7.1.1 DVI-D Dual Link .................................................. 51
7.1.2 DVI-I Single Link ................................................. 51
7.1.3 USB-HID ............................................................. 51
7.1.4 PS/2 .................................................................... 52
7.1.5 USB 2.0 (transparent) ......................................... 52
7.1.6 RJ45 (Interconnect) ............................................ 52
7.1.7 Fiber SFP Type LC (Interconnect) ...................... 53
7.1.8 Serial Interface.................................................... 53
7.1.9 Serial Interface RS422 ........................................ 54
7.1.10 Analog Audio Interface........................................ 55
7.1.11 Digital Audio Interface......................................... 56
7.2 Interconnect Cable............................................................ 58
7.2.1 Cat X ................................................................... 58
7.2.2 Fiber.................................................................... 59
7.3 Supported Peripherals ...................................................... 60
7.3.1 USB-HID Devices ............................................... 60
7.3.2 USB 2.0 Devices ................................................. 60
7.4 Connector Pinouts ............................................................ 61
7.5 Power Supply.................................................................... 65
7.6 Environmental Conditions ................................................. 66
7.7 Size................................................................................... 66
7.8 Shipping Weight................................................................ 68
8 Troubleshooting......................................................................... 69
8.1 General Failures ............................................................... 69
8.2 Blank Screen..................................................................... 70
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8.3 USB-HID ........................................................................... 71
8.4 Serial Connection.............................................................. 72
8.5 Analog Audio..................................................................... 72
8.6 Digital Audio...................................................................... 73
8.7 Upgrade Module USB-HID................................................ 74
8.8 USB 2.0 embedded........................................................... 75
8.9 USB 2.0............................................................................. 76
9 Technical Support ...................................................................... 77
9.1 Support Checklist.............................................................. 77
9.2 Shipping Checklist ............................................................ 77
10 Certificates.................................................................................. 78
10.1 CE Declaration Of Conformity........................................... 78
10.2 North American Regulatory Compliance ........................... 79
10.3 Product Safety ..................................................................79
10.4 WEEE ............................................................................... 80
10.5 RoHS/RoHS 2................................................................... 80
11 Glossary...................................................................................... 81
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About This Manual

1 About This Manual

1.1 Scope

This manual describes how to install your KVM Extender, how to operate it and how to perform trouble shooting.

1.2 Validity

This manual is valid for all devices listed on the front page. The product code is printed on the base of the devices.

1.3 Cautions and Notes

The following symbols are used in this manual:
This symbol indicates an important operating instruction that should be followed to avoid any potential damage to hardware or property, loss of data, or personal injury.
This symbol indicates important information to help you make the best use of this product.
This symbol indicates best practice information to show recommended and optimal ways to use this product in an efficient way.
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Draco KVM Extender

2 Safety Instructions

To ensure reliable and safe long-term operation of your KVM Extender please note the following guidelines:
Installation
Only use in dry, indoor environments. The KVM Extender and the power supply units can get warm. Do not
situate them in an enclosed space without any airflow.
Do not place the power supply directly on top of the device. Do not obscure ventilation holes. Only use power supplies originally supplied with the product or
manufacturer-approved replacements. Do not use a power supply if it appears to be defective or has a damaged chassis.
Connect all power supplies to grounded outlets. In each case, ensure
that the ground connection is maintained from the outlet socket through to the power supply's AC power input.
Do not connect the link interface to any other equipment, particularly
network or telecommunications equipment.
Take any required ESD precautions.
In order to disconnect the device completely from the electric circuit, all power cables have to be removed.
Repair
Do not attempt to open or repair a power supply unit. Do not attempt to open or repair the KVM Extender. There are no
user serviceable parts inside.
Please contact your dealer or manufacturer if there is a fault.
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Description

3 Description

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3.1 Application

The KVM Extender is used to increase the distance between a source (computer, CPU) and its console (keyboard, mouse, and other peripheral devices).
The KVM Extender is designed for use with Cat X (Twisted Pair) interconnect cables or fiber interconnect cables.
The KVM Extender with Cat X interconnect cables is unsuitable for connection between buildings where a fiber optic based product should be used instead.
The KVM Extender with fiber interconnect cables can also be used with applications in environments which are difficult in electromagnetical aspects. Electromagnetical interference can limit the maximum distance und reliability.
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Draco KVM Extender

3.2 System Overview

The KVM Extender consists of at least one CPU module and one CON module. The various modules are summarized respectively in a vario chassis (2-fold, 4-fold or 6-fold) at CPU site and CON site (CPU and CON unit).
The CPU module is connected directly to the source (computer, CPU) using the supplied cables.
The CON module is connected to the console (monitor, keyboard and mouse).
The CPU Unit and the CON modules communicate with each other through the interconnect cables.
1
2
3
4
5
6
7
System Overview
1 Source (computer, CPU) 2 KVM Extender CPU Unit 3 Interconnect cable 4 KVM Extender CON Unit 5 Console (monitor, keyboard, mouse) 6 Second monitor (option, only with Dual-Head devices) 7 USB-HID devices (option, only with 4x USB-HID devices)
See Chapter
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4.3, Page 38 for installation examples.
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Description

3.3 Product Range

3.3.1 Part Numbers

Part numbers for Connections via Cat X or Fiber Cable
All mentioned devices are available in the following versions:
Connection via Cat X cable (x = "C")  Connection via Single-mode fiber cable (x = "S")  High speed connection (3.125 Gbit/s) via Single-mode fiber cable
(x = "X")
Fiber devices can be used with Multi-mode and Single-mode cables (see Chapter 7.2.2, Page 59).
Part numbers for CPU Unit and CON Unit
The part numbers for the CPU Unit and the CON Unit can be derived from the part number of the complete device.
CPU Unit: L482 CON Unit: R482
All devices of the K482 series are technically compatible to the devices of the K474/K477/K481 series.

3.3.2 Chassis

Model Description
474-BODY2
474-BODY2R
474-BODY2N
474-BODY4
474-BODY4R
Empty chassis for up to 2 boards, 1x external power supply unit
Empty chassis for up to 2 boards, 1x external power supply unit, preparation for redundancy for a second power supply unit (external)
Empty chassis for up to 2 boards, 1x internal power supply unit, preparation for redundancy for a second power supply unit (external)
Empty chassis for up to 4 boards, 1x external power supply unit
Empty chassis for up to 4 boards, 1x external power supply unit, preparation for redundancy for a second power supply unit (external)
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Model Description
474-BODY6R
474­BODY6BP
474­BODY21/4U
Empty chassis for up to 6 boards, 1x internal power supply unit, preparation for redundancy for a second power supply unit (external)
Empty chassis for up to 6 boards, active backplane, 2x internal power supply unit (redundancy)
Empty chassis for up to 21 boards, 1x internal power supply unit, preparation for redundancy for a second power supply unit (internal)

3.3.3 KVM Extender Modules

Model Description
L482-BDHx R482-BDHx L482-BDHxR R482-BDHxR
L482-B2Hx R482-B2Hx L482-B2HxR R482-B2HxR
Single-Head module for 1x DVI-D Dual Link (up to 2560x1600), 2x USB-HID
Single-Head module for 1x DVI-D Dual Link (up to 2560x1600), 2x USB-HID and redundant connector for interconnect cables
Dual-Head module for 2x DVI-D Single Link (up to 1920x1200), 2x USB-HID
Dual-Head module for 2x DVI-D Single Link (up to 1920x1200), 2x USB-HID and redundant connector for interconnect cables

3.3.4 Upgrade Modules

Model Description
L474-BXH R474-BXH L474-BXE R474-BXE L474-BAX R474-BAX L474-BAP R474-BAP L474-BSX R474-BSX
Upgrade module with 2x USB-HID
Upgrade module with 2x USB 2.0
Upgrade module with Analog Audio / Serial (bidirectional)
Upgrade module with Analog Audio / Serial (bidirectional) and PS/2
Upgrade module with serial connector (RS422)
12 2013-12-06
Description
Model Description
L474-BXP R474-BXP L474-BDX R474-BDX L474-BAH R474-BAH L474-BUE R474-BUE L474-BAE R474-BAE L474-BDH R474-BDH L474-BDE R474-BDE L474-BDD R474-BDD L474-BDA R474-BDA L474-BXTx R474-BXTx
Upgrade module with PS/2 (only available with upgrade module Analog Audio / Serial)
Upgrade module with Digital Audio (unidirectional)
Upgrade module with Analog Audio / Serial (bidirectional) and 2x USB-HID
Upgrade module with Analog Audio (bidirectional) and 2x USB 2.0
Upgrade module with Analog Audio / Serial (bidirectional) and 2x USB 2.0
Upgrade module with Digital Audio (unidirectional) and 2x USB-HID
Upgrade module with Digital Audio (unidirectional) and 2x USB 2.0
Upgrade module with Digital Audio (bidirectional)
Upgrade module with Digital Audio (unidirectional) and Analog Audio / Serial (bidirectional)
USB 2.0 upgrade module with 4x USB 2.0

3.3.5 Devices for free configuration

Model Description
DRACO VARIO 2
DRACO VARIO 2R
DRACO VARIO 2N
DRACO VARIO 4
Draco extender for free configuration in a 2-slot vario chassis, external power supply unit
Draco extender for free configuration in a 2-slot vario chassis, external power supply unit, preparation for redundancy for a second external power supply unit
Draco extender for free configuration in a 2-slot vario chassis, internal power supply unit, preparation for redundancy of an external power supply unit
Draco extender for free configuration in a 4-slot vario chassis, external power supply unit
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Model Description
DRACO VARIO 4R
Draco extender for free configuration in a 4-slot vario chassis, external power supply unit, preparation for redundancy of a second external power supply unit
DRACO VARIO 6R
Draco extender for free configuration in a 6-slot vario chassis, internal power supply unit, preparation for redundancy of an external power supply unit
DRACO VARIO 6BP
Draco extender for free configuration in a 6-slot vario chassis, active backplane, 2x internal power supply unit (redundancy)
DRACO VARIO 21/4U
Draco extender for free configuration in a 21-slot 4U vario chassis, internal power supply unit, preparation for redundancy for a second external power supply unit
When using redundant power supply units, there will be a load sharing.
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3.4 Accessories Upgrade Kits

Model Description
474-2RMK 19"/1U rack mount kit for 2-fold chassis
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474­2NRMK
474-4RMK 19"/1U rack mount kit for 4-fold chassis 474-6RMK 19"/1U rack mount kit for 6-fold chassis 474-
VPLATE 474-
OPTRED 474-PSU2 Power supply for 2-fold chassis (spare or redundancy) 474-PSU4 Power supply for 4-fold chassis (spare or redundancy) 474-PSU6 Power supply for 6-fold chassis (spare or redundancy) 474-PSU21 Power supply for 6-fold-chassis (spare or redundancy) 474-BLND1 Blind plate 3U/4HP for 2-, 4- and 6-fold chassis 474-BLND2 Blind plate 3U/8HP for 2-, 4- and 6-fold chassis
The KVM Extenders and the provided power supply units can get warm, for this reason an installation in closed rooms without air circulation is not allowed. Please note that you will need at least 0.5 U (height unit) for the ventilation above the extenders, if you mount them into racks.
19"/1U rack mount kit for 2-fold chassis with internal PSU
Fastening strips for screw or snap on for 2-, 4- and 6-fold chassis
Retrofitting for redundant power supply option (without power supply) for 2- and 4-fold chassis
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Description

3.5 Accessories

Model Description
026-2A Serial cable 1.8 m (RS232) 247-U1 USB cable 1.8 m (Type A to B) 260-5G International power supply unit 100...240VAC / 5VDC / 3 A 260-5U International power supply unit 100...240VAC / 5VDC / 4 A 436-ID DVI-D cable 1.8 m (DVI-D) 436-DL59 Dual-Link cable (DMS-59 to DVI-D) 436-DH59 Dual-Head cable (DMS-59 to 2x DVI-D) 445-2H DVI-D splitter cable 455-CK Stereo jack cable 1.6 m (3.5 mm Stereo) 455-CR RCA cable 2.5 m (Cinch male connector) 455-CT TOSLINK cable 1.8 m (F05 male connector) 455-CX Mini-XLR cable 1.8 m (3 pole)
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3.6 Device Views

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3.6.1 2-fold Vario Chassis 474-BODY2/2R

CPU and CON Unit
3
1
4
2
Rear View
1 Slot for modules #1 2 Connect to 5VDC power supply (standard) 3 Slot for modules #2 4 Connect to 5VDC power supply (redundancy, optional)
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Draco KVM Extender

3.6.2 2-fold Vario Chassis 474-BODY2N

CPU and CON Unit
3
4
1
2
Rear View
1 Slot for modules #1 2 Connect to power supply (standard) 3 Slot for modules #2 4 Connect to 5VDC power supply (redundancy)
The 2-fold vario chassis with an internal power supply is not equipped with a fuse on primary side. Therefore the protection against excessive currents has to be provided by the electrical installation of the building.
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3.6.3 4-fold Vario Chassis 474-BODY4/4R

CPU and CON Unit
4
1
5
2
Rear View
1 Slot for modules #3 2 Slot for modules #1 3 Connect to 5VDC power supply (standard) 4 Slot for modules #4 5 Slot for modules #2 6 Connect to 5VDC power supply (redundancy, optional)
6
3
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Description
For operation with three KVM Extender CON modules and a USB 2.0 CON module in a 4-fold vario chassis, an external power supply unit at the second 5VDC connector is explicitly necessary. In this case, redundancy is inapplicable.
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3.6.4 6-fold Vario Chassis 474-BODY6R

CPU and CON Unit
Rear View
1 Slot for modules #5 2 Slot for modules #3 3 Slot for modules #1 4 Connect to power supply (standard) 5 Connect to 5VDC power supply (standard) 6 Slot for modules #6 7 Slot for modules #4 8 Slot for modules #2
For operation with KVM Extender modules in a 6-fold vario chassis, an external power supply unit at the 5VDC connector is explicitly necessary. In this case, redundancy is inapplicable.
The 6-fold vario chassis is not equipped with a fuse on primary side. Therefore the protection against excessive currents has to be provided by the electrical installation of the building.
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6
1
7
2
8
3
5
4
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Draco KVM Extender

3.6.5 6-fold Vario Chassis 474-BODY6BP

CPU and CON Unit
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123
Front View
1 Connect to power supply 1 2 Connect to power supply 2 (redundancy) 3 Grounding
Rear View
1 Slot for modules #5 2 Slot for modules #3 3 Slot for modules #1 4 Slot for modules #6 5 Slot for modules #4 6 Slot for modules #2
45
1
2
6
3
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Description
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3.6.6 21-fold Vario Chassis 474-BODY21R

CPU and CON Unit
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1
Rear View
1 Slots for modules #1 - #21
2
1
Front View
1 Connect to power supply 2 2 Locking for power supply 2 (redundancy) 3 Locking for power supply 1 (standard) 4 Connect to power supply 1
3
4
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3.6.7 Model L- / R474-BDHC / -B2HC

CPU Module CON Module
12
3
4
12
Rear View Rear View
1 Service port 2 Connect to interconnect cable 3 To CPU: USB-HID 4 To CPU: DMS-59
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1 Service port 2 Connect to interconnect cable 3 Connect to USB-HID devices 4 Connect to monitor(s) (DMS-59)

3.6.8 Model L- / R474-BDHS/X / -B2HS/X

CPU Module CON Module
3
4
12
1 Service port 2 Connect to interconnect cable 3 Connect to USB-HID devices 4 Connect to monitor(s) (DMS-59)
Rear View Rear View
1 Service port 2 Connect to interconnect cable 3 To CPU: USB-HID 4 To CPU: DMS-59
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12
3
3
4
4
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Description

3.6.9 Model L- / R474-BDHCR / -B2HCR

CPU Module CON Module
12
3
45
12
3
Rear View Rear View
1 Service port 2 Connect to interconnect cable 1 3 Connect to interconnect cable 2 4 To CPU: USB-HID 5 To CPU: DMS-59
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1 Service port 2 Connect to interconnect cable 1 3 Connect to interconnect cable 2 4 Connect to USB-HID devices 5 Connect to monitor(s) (DMS-59)

3.6.10 Model L- / R474-BDHS/XR / -B2HS/XR

CPU Module CON Module
12
3
45
12
3
Rear View Rear View
1 Service port 2 Connect to interconnect cable 1 3 Connect to interconnect cable 2 4 To CPU: USB-HID 5 To CPU: DMS-59
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1 Service port 2 Connect to interconnect cable 1 3 Connect to interconnect cable 2 4 Connect to USB-HID devices 5 Connect to monitor(s) (DMS-59)

3.6.11 Model L- / R474-BXH

45
45
CPU Module CON Module
1
1
Rear View Rear View
1 To CPU: USB-HID 1 Connect to USB-HID devices
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3.6.12 Model L- / R474-BXE

CPU Module CON Module
1
Rear View Rear View
1 To CPU: USB 2.0 1 Connect to USB 2.0 devices
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3.6.13 Model L- / R474-BUE

CPU Module CON Module
1
Rear View Rear View
1 To CPU: USB 2.0 1 Audio IN
When using USB audio within a KVM matrix, instant switching is not possible due to the deregistration and registration process of the USB.
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3.6.14 Model L- / R474-BAX

CPU Module CON Module
23
1
1
2 Audio OUT 3 Connect to USB 2.0 devices
1
3
2
123
Rear View Rear View
1 Connect to serial (D-Sub 9) 2 Audio IN 3 Audio OUT
Pos: 26 /806-IHSE/Beschreibung/Geräteansichten/ 474-xx/Typ L- / R474-BAP @ 9\mod_1362 472648439_6.doc @ 71250 @ 3 @ 1
1 Connect to serial (D-Sub 9) 2 Audio IN 3 Audio OUT
22 2013-12-06
Description

3.6.15 Model L- / R474-BAP

CPU Module CON Module
1
3
2
45
Rear View Rear View
1 Connect to serial (D-Sub 9) 2 Audio IN 3 Audio OUT 4 To CPU: PS/2 mouse 5 To CPU: PS/2 keyboard
Pos: 27 /806-IHSE/Beschreibung/Geräteansichten/ 474-xx/Typ L- / R474-BXP @ 8\mod_1348 579797358_6.doc @ 69420 @ 3 @ 1

3.6.16 Model L- / R474-BXP

CPU Module CON Module
1
234
Rear View Rear View
1 Connect to local PS/2 mouse 2 Connect to local PS/2 keyboard 3 To CPU: PS/2 mouse 4 To CPU: PS/2 keyboard
The upgrade module L- / R474-BXP is only available in combination with the upgrade modules L- / R474-BAX and –BAH. A separate slot is required for each module.
Pos: 28 /806-IHSE/Beschreibung/Geräteansichte n/474-xx/Typ L- / R474-BDX @ 6\mod_13045835778 01_6.doc @ 51020 @ 3 @ 1
123
1 Connect to serial (D-Sub 9) 2 Audio IN 3 Audio OUT 4 Connect to PS/2 mouse 5 Connect to PS/2 keyboard
1 Connect to PS/2 mouse 2 Connect to PS/2 keyboard
45
1
2
2013-12-06 23
Draco KVM Extender

3.6.17 Model L- / R474-BDX

CPU Module CON Module
Pos: 29 /806-IHSE/zz_Layout/Seitenumbruch @ 8\ mod_1348581820516_0.doc @ 69462 @ @ 1
1
3
2
1
Rear View Rear View
1 S/PDIF input (RCA) 2 AES/EBU input (Mini-XLR) 3 S/PDIF input (TOSLINK)
1 S/PDIF output (RCA) 2 AES/EBU output (Mini-XLR) 3 S/PDIF output (TOSLINK)
3
2
24 2013-12-06
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