Page 1
User Manual
Edition: 2013-03-11
Draco
KVM Extender
Model:
K477 Series
IHSE GmbH
Maybachstrasse 11
88094 Oberteuringen
Germany
info@ihse.de
www.ihse.de
Tel. +49 7546-9248-0
Fax +49 7546-9248-48
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Draco KVM Extender
Copyright
© 2013. All rights reserved. This information may not be reproduced in any
manner without the prior written consent of the manufacturer.
Information in this document is subject to change without notice.
Trademarks
All trademark and trade names mentioned in this document are
acknowledged to be the property of their respective owners.
Disclaimer
While every precaution has been taken during preparation of this manual,
the manufacturer assumes no liability for errors or omissions. Neither does
the manufacturer assume any liability for damages resulting from the use
of the information contained herein.
The manufacturer reserves the right to change specifications, functions, or
circuitry of the product without notice.
The manufacturer cannot accept liability for damage due to misuse of the
product or due to any other circumstances outside the manufacturer’s
control (whether environmental or installation related). The manufacturer
shall not be liable for any loss, damage, or injury arising directly, indirectly,
incidentally, or consequently from the use of this product.
2 2013-03-11
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Contents
Contents
1 About This Manual ....................................................................... 6
1.1 Scope.................................................................................. 6
1.2 Validity ................................................................................ 6
1.3 Cautions and Notes ............................................................ 6
2 Safety Instructions....................................................................... 7
3 Description ................................................................................... 8
3.1 Application .......................................................................... 8
3.2 System Overview ................................................................ 8
3.3 Product Range .................................................................. 10
3.4 Upgrade Kits .....................................................................11
3.5 Accessories....................................................................... 11
3.6 Device Views .................................................................... 12
3.6.1 Model K477-1SHC (Single-Head Cat X) ............. 12
3.6.2 Model K477-1SHS / -1SHX (Single-Head Fiber). 12
3.6.3 Model K477-1SECA (Analog Audio / Serial) ....... 13
3.6.4 Model K477-1SESA / -1SEXA (Analog Audio /
Serial) ................................................................. 14
3.6.5 Model K477-1SECD (Digital Audio) .................... 15
3.6.6 Model K477-1SESD / -1SEXD (Digital Audio)..... 16
3.6.7 Model K477-1STC (USB 2.0 Cat X) .................... 17
3.6.8 Model K477-1STS (USB 2.0 Fiber) ..................... 18
3.6.9 Model K477-1SHCV (Single-Head Cat X with VGA)
............................................................................ 19
3.6.10 Model K477-1SHSV / -1SHXV (Fiber with VGA). 20
3.6.11 Model K477-2S4C (Dual-Head Cat X) ................ 21
3.6.12 Model K477-2S4S / -2S4X (Dual-Head Fiber) .... 22
3.7 Status LEDs ...................................................................... 23
3.7.1 Status Digital Audio (Option)............................... 24
3.7.2 Status USB-HID Add-On (Option) ....................... 25
3.7.3 Status USB 2.0 (Option)...................................... 26
3.7.4 Status VGA / DVI-I (Option) ................................ 28
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Draco KVM Extender
4 Installation .................................................................................. 29
4.1 Package Contents............................................................. 29
4.2 System Setup.................................................................... 31
4.2.1 KVM-Extender Setup .......................................... 31
4.2.2 Setup of Optional Modules.................................. 32
4.3 Example Applications........................................................ 33
5 Configuration.............................................................................. 35
5.1 Transmission Parameters ................................................. 35
5.2 DDC Settings .................................................................... 35
5.3 Command Mode ............................................................... 36
5.4 USB-HID Ghosting............................................................ 38
5.5 Configuration File.............................................................. 39
6 Operation .................................................................................... 40
6.1 Download of DDC Information .......................................... 40
7 Specifications............................................................................. 41
7.1 Interfaces .......................................................................... 41
7.1.1 DVI-D Single Link................................................ 41
7.1.2 DVI-I Single Link ................................................. 41
7.1.3 USB-HID ............................................................. 41
7.1.4 USB 2.0 (transparent) ......................................... 42
7.1.5 RJ45 (Interconnect) ............................................ 42
7.1.6 Fiber SFP Type LC (Interconnect) ...................... 42
7.1.1 Serial Interface.................................................... 43
7.1.2 Analog Audio Interface........................................ 44
7.1.3 Digital Audio Interface ......................................... 45
7.2 Interconnect Cable............................................................ 46
7.2.1 Cat X ................................................................... 46
7.2.2 Fiber.................................................................... 48
7.3 Supported Peripherals ...................................................... 49
7.3.1 USB-HID Devices ............................................... 49
7.3.2 USB 2.0 Devices ................................................. 49
7.4 Connector Pinouts ............................................................ 50
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Contents
7.5 Power Supply.................................................................... 54
7.6 Environmental Conditions ................................................. 54
7.7 Size................................................................................... 55
7.8 Shipping Weight................................................................ 55
8 Troubleshooting......................................................................... 56
8.1 Blank Screen..................................................................... 56
8.2 USB-HID ........................................................................... 57
8.3 Serial Connection.............................................................. 58
8.4 Analog Audio..................................................................... 58
8.5 Digital Audio...................................................................... 59
8.6 USB 2.0 Add-On ............................................................... 60
8.7 USB 2.0............................................................................. 61
9 Technical Support ...................................................................... 62
9.1 Support Checklist.............................................................. 62
9.2 Shipping Checklist ............................................................ 62
10 Certificates.................................................................................. 63
10.1 CE Declaration Of Conformity........................................... 63
10.2 North American Regulatory Compliance ........................... 64
10.3 WEEE ............................................................................... 64
10.4 RoHS/RoHS 2................................................................... 64
11 Glossary...................................................................................... 65
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Draco KVM Extender
1 About This Manual
1.1 Scope
This manual describes how to install your KVM Extender, how to operate it
and how to perform trouble shooting.
1.2 Validity
This manual is valid for all devices listed on the front page. The product
code is printed on the base of the devices.
1.3 Cautions and Notes
The following symbols are used in this manual:
This symbol indicates an important operating instruction that should be
followed to avoid any potential damage to hardware or property, loss of
data, or personal injury.
This symbol indicates important information to help you make the best use
of this product.
This symbol indicates best practice information to show recommended
and optimal ways to use this product in an efficient way.
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Safety Instructions
2 Safety Instructions
To ensure reliable and safe long-term operation of your KVM Extender
please note the following guidelines:
Installation
Only use in dry, indoor environments.
The KVM Extender and the power supply units can get warm. Do not
situate them in an enclosed space without any airflow.
Do not place the power supply directly on top of the device.
Do not obscure ventilation holes.
Only use power supplies originally supplied with the product or
manufacturer-approved replacements. Do not use a power supply if it
appears to be defective or has a damaged chassis.
Connect all power supplies to grounded outlets. In each case, ensure
that the ground connection is maintained from the outlet socket
through to the power supply's AC power input.
Do not connect the link interface to any other equipment, particularly
network or telecommunications equipment.
Take any required ESD precautions.
In order to disconnect the device completely from the electric circuit, all
power cables have to be removed.
Repair
Do not attempt to open or repair a power supply unit.
Do not attempt to open or repair the KVM Extender. There are no
user serviceable parts inside.
Please contact your dealer or manufacturer if there is a fault.
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Draco KVM Extender
3 Description
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3.1 Application
The KVM Extender is used to increase the distance between a source
(computer, CPU) and its console (keyboard, mouse, and other peripheral
devices).
The KVM Extender is designed for use with Cat X (Twisted Pair)
interconnect cables or fiber interconnect cables.
The KVM Extender with Cat X interconnect cables is unsuitable for
connection between buildings where a fiber optic based product should be
used instead.
The KVM Extender with fiber interconnect cables can also be used with
applications in environments which are difficult in electromagnetical
aspects. Electromagnetical interference can limit the maximum distance
und reliability.
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3.2 System Overview
The KVM Extender consists of a CPU Unit and a console unit (CON Unit).
The CPU Unit is connected directly to the source (computer, CPU) using
the supplied cables.
The CON Unit is connected to the console (monitor, keyboard and
mouse).
The CPU Unit and the CON Unit communicate with each other through the
interconnect cables.
8 2013-03-11
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Description
System Overview
1 Source (computer, CPU)
2 KVM Extender CPU Unit
3 Interconnect cable
4 KVM Extender CON Unit
5 Console (monitor, keyboard, mouse)
6 Second monitor (option, only with Dual-Head devices)
7 USB 2.0 devices (option, only with 2x USB 2.0 devices)
See Chapter 4.3, Page 33 for installation examples.
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1
2
3
4
5
6
7
2013-03-11 9
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Draco KVM Extender
3.3 Product Range
Part No. Description
K477-1SHx
K477-1SExA
K477-1SExD
K477-1STx
K477-1SHxV
K477-2S4x
Part numbers for Connections via Cat X or Fiber Cable
All mentioned devices are available in the following versions:
Connection via Cat X cable (x = "C")
Connection via Single-mode fiber cable (x = "S")
High speed connection (2.5 Gbit/s) via Single-mode fiber cable
(x = "X")
Single-Head KVM Extender for 1x DVI-D Single Link (up
to 1920x1200), 2x USB-HID
Single-Head KVM Extender for 1x DVI-D Single Link (up
to 1920x1200), 2x USB-HID, 2x USB 2.0 and Analog
Audio / Serial option
Single-Head KVM Extender for 1x DVI-D Single Link (up
to 1920x1200), 2x USB-HID, 2x USB 2.0 and Digital
Audio option
Single-Head KVM Extender for 1x DVI-D Single Link
(up to 1920x1200), 2x USB-HID, 4x USB 2.0
Single-Head KVM Extender for 1x DVI-I (VGA / DVI)
Single Link (up to 1920x1200), 2x USB-HID
Dual-Head KVM Extender for 2x DVI-D Single Link (up
to 1920x1200), 4x USB-HID
Fiber devices can be used with Multi-mode and Single-mode cables (see
Chapter 7.2.2, Page 48).
Part numbers for CPU Unit and CON Unit
The part numbers for the CPU Unit and the CON Unit can be derived from
the part number of the complete device.
Example K477-1SHC:
CPU Unit: L477-1SHC
CON Unit: R477-1SHC
All devices of the K477 series are technically compatible to the devices of
the K474 series.
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Description
3.4 Upgrade Kits
Model Description
455-4G 19"/1U rack mount kit to mount up to 4 Single-Head devices
455-8G 19"/1U rack mount kit to mount up to 4 Dual-Head devices
455-1K
Mounting plate to mount by screws
(Single-Head units)
455-2K
Mounting plate to mount by snap on
(Single-Head units)
455-1G
Mounting plate to mount by screws
(Dual-Head units)
455-2G
Mounting plate to mount by snap on
(Dual-Head units)
The KVM Extenders and the provided power supply units can get warm,
for this reason an installation in closed rooms without air circulation is not
allowed. Please note that you will need at least 0,5 U (height unit) for the
ventilation above the extenders, if you mount them into racks.
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3.5 Accessories
Model Description
026-2A Serial cable 1.8 m (RS232)
247-U1 USB cable 1.8 m (Type A to B)
260-5G International power supply unit 100...240VAC / 5VDC / 3 A
260-5U International power supply unit 100...240VAC / 5VDC / 4 A
436-AA VGA cable 1.8 m (VGA to DVI-I)
436-ID DVI-D cable 1.8 m (DVI-D)
445-2H DVI-D splitter cable
455-CK Stereo jack cable 1.6 m (3.5 mm Stereo)
455-CR RCA cable 2.5 m (Cinch male connector)
455-CT TOSLINK cable 1.8 m (F05 male connector)
455-CX Mini-XLR cable 1.8 m (3 pole)
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Draco KVM Extender
3.6 Device Views
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3.6.1 Model K477-1SHC (Single-Head Cat X)
CPU Unit CON Unit
3
1
2
4
5
1 2
3
4
5
Rear View Rear View
1 Connect to 5VDC power
2 Service port
3 Connect to interconnect cable
4 To CPU: USB-HID
5 To CPU: DVI-D
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supply
1 Connect to 5VDC power
supply
2 Service port
3 Connect to interconnect cable
4 Connect to USB-HID devices
5 Connect to DVI monitor
3.6.2 Model K477-1SHS / -1SHX (Single-Head Fiber)
CPU Unit CON Unit
1
Rear View Rear View
1 Connect to 5VDC power
supply
2 Service port
3 Connect to interconnect cable
4 To CPU: USB-HID
5 To CPU: DVI-D
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3
2
4
5
1
1 Connect to 5VDC power
2 Service port
3 Connect to interconnect cable
4 Connect to USB-HID devices
5 Connect to DVI monitor
2
supply
3
4
5
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Description
3.6.3 Model K477-1SECA (Analog Audio / Serial)
CPU Unit CON Unit
6 7 8
9
6 7 8
9
1
2
Rear View Rear View
1 Connect to 5VDC power
supply
2 Service port
3 Connect to interconnect cable
4 To CPU: USB-HID
5 To CPU: DVI-D
6 Connect to serial (D-Sub 9)
7 Audio IN
8 Audio OUT
9 To CPU: USB 2.0
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3
4
5
1
3
2
4
5
1 Connect to 5VDC power
supply
2 Service port
3 Connect to interconnect cable
4 Connect to USB-HID devices
5 Connect to DVI monitor
6 Connect to serial (D-Sub 9)
7 Audio IN
8 Audio OUT
9 Connect to USB 2.0 devices
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Draco KVM Extender
3.6.4 Model K477-1SESA / -1SEXA (Analog Audio / Serial)
CPU Unit CON Unit
6 7 8
9
6 7 8
9
1
Rear View Rear View
1 Connect to 5VDC power
2 Service port
3 Connect to interconnect cable
4 To CPU: USB-HID
5 To CPU: DVI-D
6 Connect to serial (D-Sub 9)
7 Audio IN
8 Audio OUT
9 To CPU: USB 2.0
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2
supply
3
4
5
1
3
2
4
5
1 Connect to 5VDC power
supply
2 Service port
3 Connect to interconnect cable
4 Connect to USB-HID devices
5 Connect to DVI monitor
6 Connect to serial (D-Sub 9)
7 Audio IN
8 Audio OUT
9 Connect to USB 2.0 devices
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Description
3.6.5 Model K477-1SECD (Digital Audio)
CPU Unit CON Unit
7
3
8
4 5
9
6
1
2
8
7
3
4
9
5
1 Connect to 5VDC power
supply
2 Service port
3 Connect to interconnect cable
4 Connect to USB-HID devices
5 Connect to DVI monitor
6 S/PDIF output (RCA)
7 AES/EBU output (Mini-XLR)
8 S/PDIF output (TOSLINK)
9 Connect to USB 2.0 devices
6
1
Rear View Rear View
1 Connect to 5VDC power
supply
2 Service port
3 Connect to interconnect cable
4 To CPU: USB-HID
5 To CPU: DVI-D
6 S/PDIF input (RCA)
7 AES/EBU input (Mini-XLR)
8 S/PDIF input (TOSLINK)
9 To CPU: USB 2.0
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2
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Draco KVM Extender
3.6.6 Model K477-1SESD / -1SEXD (Digital Audio)
CPU Unit CON Unit
7
3
8
4 5
9
6
1
2
8
7
3
4
1 Connect to 5VDC power
supply
2 Service port
3 Connect to interconnect cable
4 Connect to USB-HID devices
5 Connect to DVI monitor
6 S/PDIF output (RCA)
7 AES/EBU output (Mini-XLR)
8 S/PDIF output (TOSLINK)
9 Connect to USB 2.0 devices
1
Rear View Rear View
1 Connect to 5VDC power
2 Service port
3 Connect to interconnect cable
4 To CPU: USB-HID
5 To CPU: DVI-D
6 S/PDIF input (RCA)
7 AES/EBU input (Mini-XLR)
8 S/PDIF input (TOSLINK)
9 To CPU: USB 2.0
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6
2
supply
9
5
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Description
3.6.7 Model K477-1STC (USB 2.0 Cat X)
CPU Unit CON Unit
6 7
8
6 7
8
1
Rear View Rear View
1 Connect to 5VDC power
2 Service port 1
3 Connect to interconnect cable 1
4 To CPU: USB-HID
5 To CPU: DVI-D
6 Service port 2
7 Connect to interconnect cable 2
8 To CPU: USB 2.0
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2
supply
3
4 5
3
1
2
4
5
1 Connect to 5VDC power
supply
2 Service port 1
3 Connect to interconnect cable 1
4 Connect to USB-HID devices
5 Connect to DVI monitor
6 Service port 2
7 Connect to interconnect cable 2
8 Connect to USB 2.0 devices
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Draco KVM Extender
3.6.8 Model K477-1STS (USB 2.0 Fiber)
CPU Unit CON Unit
6 7
8
6
78
1
Rear View Rear View
1 Connect to 5VDC power
supply
2 Service port 1
3 Connect to interconnect cable 1
4 To CPU: USB-HID
5 To CPU: DVI-D
6 Service port 2
7 Connect to interconnect cable 2
8 To CPU: USB 2.0
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3
1
3
2
4 5
2
4
5
1 Connect to 5VDC power
supply
2 Service port 1
3 Connect to interconnect cable 1
4 Connect to USB-HID devices
5 Connect to DVI monitor
6 Service port 2
7 Connect to interconnect cable 2
8 Connect to USB 2.0 devices
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Description
1
3.6.9 Model K477-1SHCV (Single-Head Cat X with VGA)
CPU Unit CON Unit
5
1
3
2
Rear View Rear View
1 Connect to 5VDC power
supply
2 Service port (KVM)
3 Connect to interconnect cable
4 To CPU: USB-HID
5 To CPU: DVI-I (VGA / DVI)
6 Service port (DVI-I)
7 IR receiver for remote control
7
6
4
1 2
3
4
5
1 Connect to 5VDC power
supply
2 Service port
3 Connect to interconnect cable
4 Connect to USB-HID devices
5 Connect to DVI monitor
CPU Unit CON Unit
1
Front View Front View
1 IR receiver for remote control 1 IR receiver for remote control
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Draco KVM Extender
3.6.10 Model K477-1SHSV / -1SHXV (Fiber with VGA)
CPU Unit CON Unit
5
7
6
1
Rear View Rear View
1 Connect to 5VDC power
2 Service port (KVM)
3 Connect to interconnect cable
4 To CPU: USB-HID
5 To CPU: DVI-I (VGA / DVI)
6 Service port (DVI-I)
7 IR receiver for remote control
CPU Unit CON Unit
Front View Front View
1 IR receiver for remote control 1 IR receiver for remote control
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2
supply
3
4
1
3
2
4
5
1 Connect to 5VDC power
supply
2 Service port
3 Connect to interconnect cable
4 Connect to USB-HID devices
5 Connect to DVI monitor
1
1
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Description
3.6.11 Model K477-2S4C (Dual-Head Cat X)
CPU Unit CON Unit
6
8
7
9
6
8
7
9
1
Rear View Rear View
1 Connect to 5VDC power
2 Service port 1
3 Connect to interconnect
4 To CPU: USB-HID 1
5 To CPU: DVI-D 1
6 Service port 2
7 Connect to interconnect
8 To CPU: USB-HID 2
9 To CPU: DVI-D 2
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3
2
supply
cable 1
cable 2
4
5
1
3
2
4
5
1 Connect to 5VDC power
supply
2 Service port 1
3 Connect to interconnect
cable 1
4 Connect to USB-HID devices 1
5 Connect to DVI monitor 1
6 Service port 2
7 Connect to interconnect
cable 2
8 Connect to USB-HID devices 2
9 Connect to DVI monitor 2
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Draco KVM Extender
3.6.12 Model K477-2S4S / -2S4X (Dual-Head Fiber)
CPU Unit CON Unit
6
8
7
9
6
8
7
9
Rear View Rear View
1 Connect to 5VDC power
2 Service port 1
3 Connect to interconnect
4 To CPU: USB-HID 1
5 To CPU: DVI-D 1
6 Service port 2
7 Connect to interconnect
8 To CPU: USB-HID 2
9 To CPU: DVI-D 2
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1
supply
cable 1
cable 2
3
2
4
5
1
3
2
4
5
1 Connect to 5VDC power
supply
2 Service port 1
3 Connect to interconnect
cable 1
4 Connect to USB-HID devices 1
5 Connect to DVI monitor 1
6 Service port 2
7 Connect to interconnect
cable 2
8 Connect to USB-HID devices 2
9 Connect to DVI monitor 2
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Description
3.7 Status LEDs
The KVM Extender is fitted with a multi color LED on both sides for overall
status indication and with two further LEDs on the back side for indication
of the connection status.
1112
1
2
3
3
Rear View Front View
LED 1 and 2: Connection Status
Pos. LED Status Description
Failure LED
(green)
Status LED
(green)
Off Connection available 1
On or
flashing
Connection failure (flashing for about
20 s following a connection failure)
Flashing No connection via interconnect cable 2
On Connection available
LED 3: USB and Video Status
LED color Description
Red Device ready
Violet
Connection and USB signal (interconnect) available
3
Green Connection and video signal available
Light Blue
Connection, USB and video signal available
(operating status)
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Draco KVM Extender
3.7.1 Status Digital Audio (Option)
The KVM Extender with optional digital audio is fitted with a further multicolor LED on the rear side for indication of the connection status:
CPU Unit CON Unit
1
1
Rear View Rear View
LED 1: Digital Audio Status
LED color Description
Red No signal
Light Blue
CPU Unit: S/PDIF signal (RCA) available
Violet CPU Unit: AES/EBU signal (Mini-XLR) available
Blue
Green
CPU Unit: S/PDIF signal (TOSLINK) available
CON Unit: Signal available
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Description
3.7.2 Status USB-HID Add-On (Option)
The KVM Extender with optional USB-HID is fitted with three further LEDs
on the rear side for indication of the connection status:
CPU Unit CON Unit
123
1
3
2
Rear View Rear View
Pos. LED Status Description
1, 2
Device LED
(orange)
Off
Flashing
No USB-HID device or not supported
USB device connected
USB-HID device active
fast
On
USB-HID device ready or KVM
Extender in command mode
3
Status LED
(orange)
Off No power supply voltage
CPU Unit: KVM Extender in
command mode or no connection
CON Unit: Keyboard in command
mode
Flashing
slowly
Flashing
CON Unit: KVM Extender in command
mode or no connection
Operating status
fast
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Draco KVM Extender
3.7.3 Status USB 2.0 (Option)
The KVM Extender with optional USB 2.0 is fitted with a multi color LED
on both sides for overall status indication and with two further LEDs on the
back side for indication of the connection status.
CPU Unit CON Unit
12
3
12
3
12
Rear View Rear View
Pos. LED Status Description
Failure LED
(green)
Status LED
(green)
3
Off Connection available 1
On or
flashing
Off No connection via interconnect cable 2
On Connection available
Connection failure (flashing for about
20 s following a connection failure)
12
3
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Description
LED 3: USB 2.0 Status
LED color Description
Red
Green
Green /
light blue
flashing
Light blue
Device ready
Only connection available, no USB 2.0 signal
Connection available, no USB 2.0 device
connected (only CON unit)
Connection and USB 2.0 signal available
(operating status)
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Draco KVM Extender
3.7.4 Status VGA / DVI-I (Option)
The KVM Extender with VGA / DVI-I input is fitted with a multi-color LED
on the front side of the CPU Unit for indication of connection status.
Further information are available via on screen display (OSD) (see manual
for the Media / DVI Converter K238-5V (Download)).
CPU Unit
1
Front View
LED 1: Connection Status VGA / DVI-I
LED color Description
Dark Red No video signal; monitor not detected
Red Video signal not supported; monitor not detected
Green Video signal supported; monitor not detected
Blue No video signal; monitor detected
Violet Video signal not supported; monitor detected
Light blue Video signal supported; monitor detected
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