IHSE 474 User Manual

User Manual
Edition: 2013-03-12
Draco
KVM Extender
Model:
K474 Series
IHSE GmbH
Maybachstrasse 11 88094 Oberteuringen Germany
info@ihse.de www.ihse.de
Tel. +49 7546-9248-0 Fax +49 7546-9248-48
Draco KVM Extender
Copyright
© 2013. All rights reserved. This information may not be reproduced in any manner without the prior written consent of the manufacturer.
Information in this document is subject to change without notice.
Trademarks
All trademark and trade names mentioned in this document are acknowledged to be the property of their respective owners.
Disclaimer
While every precaution has been taken during preparation of this manual, the manufacturer assumes no liability for errors or omissions. Neither does the manufacturer assume any liability for damages resulting from the use of the information contained herein.
The manufacturer reserves the right to change specifications, functions, or circuitry of the product without notice.
The manufacturer cannot accept liability for damage due to misuse of the product or due to any other circumstances outside the manufacturer’s control (whether environmental or installation related). The manufacturer shall not be liable for any loss, damage, or injury arising directly, indirectly, incidentally, or consequently from the use of this product.
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Contents
Contents
1 About This Manual ....................................................................... 7
1.1 Scope.................................................................................. 7
1.2 Validity ................................................................................ 7
1.3 Cautions and Notes ............................................................ 7
2 Safety Instructions....................................................................... 8
3 Description ................................................................................... 9
3.1 Application .......................................................................... 9
3.2 System Overview .............................................................. 10
3.3 Product Range .................................................................. 11
3.3.1 Part Numbers ...................................................... 11
3.3.2 Chassis ............................................................... 11
3.3.3 KVM-Extender Modules ...................................... 12
3.3.4 Upgrade Modules................................................ 12
3.3.5 Complete Units ................................................... 13
3.4 Accessories Upgrade Kits ................................................. 16
3.5 Accessories....................................................................... 17
3.6 Device Views .................................................................... 18
3.6.1 2-fold Vario Chassis 474-BODY2/2R .................. 18
3.6.2 2-fold Vario Chassis 474-BODY2N ..................... 19
3.6.3 4-fold Vario Chassis 474-BODY4/4R .................. 20
3.6.4 6-fold Vario Chassis 474-BODY6R ..................... 21
3.6.5 21-fold Vario Chassis 474-BODY21R ................. 22
3.6.6 Model L- / R474-BSHC ....................................... 23
3.6.7 Model L- / R474-BSHS / -BSHX.......................... 23
3.6.8 Model L- / R474-BSHC-RED............................... 24
3.6.9 Model L- / R474-BSHS-RED............................... 24
3.6.10 Model L- / R474-BSHCV..................................... 25
3.6.11 Model L- / R474-BSHSV / -BSHXV..................... 25
3.6.12 Model L- / R474-BXH.......................................... 26
3.6.13 Model L- / R474-BXE .......................................... 26
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Draco KVM Extender
3.6.14 Model L- / R474-BUE.......................................... 26
3.6.15 Model L- / R474-BAX .......................................... 27
3.6.16 Model L- / R474-BAP .......................................... 27
3.6.17 Model L- / R474-BXP .......................................... 28
3.6.18 Model L- / R474-BDX.......................................... 28
3.6.19 Model L- / R474-BAH.......................................... 29
3.6.20 Model L- / R474-BDH.......................................... 29
3.6.21 Model L- / R474-BAE .......................................... 30
3.6.22 Model L- / R474-BDE.......................................... 30
3.6.23 Model L- / R474-BSX .......................................... 30
3.6.24 Model L- / R474-BDD.......................................... 31
3.6.25 Modell L- / R474-BDA ......................................... 31
3.6.26 Modell L- / R474-BXTC....................................... 32
3.6.27 Modell L- / R474-BXTS ....................................... 32
3.7 Status LEDs ...................................................................... 33
3.7.1 Status KVM-Extender Module............................. 33
3.7.2 Status KVM-Extender Module VGA / DVI-I ......... 34
3.7.3 Status Upgrade Module Digital Audio ................. 35
3.7.4 Status Upgrade Module USB-HID....................... 36
3.7.5 Status Upgrade module USB 2.0 embedded ...... 37
3.7.6 Status Upgrade Module USB 2.0 ........................ 38
4 Installation .................................................................................. 39
4.1 Package Contents............................................................. 39
4.2 System Setup.................................................................... 41
4.2.1 KVM-Extender Setup .......................................... 41
4.2.2 Setup of Upgrade Modules ................................. 42
4.3 Example Applications........................................................ 43
5 Configuration.............................................................................. 45
5.1 Transmission Parameters ................................................. 45
5.2 DDC Settings .................................................................... 45
5.3 Command Mode ............................................................... 46
5.4 USB-HID Ghosting............................................................ 48
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Contents
5.5 Configuration File.............................................................. 49
6 Operation .................................................................................... 50
6.1 Download of DDC Information .......................................... 50
7 Specifications............................................................................. 51
7.1 Interfaces .......................................................................... 51
7.1.1 DVI-D Single Link................................................ 51
7.1.2 DVI-I Single Link ................................................. 51
7.1.3 USB-HID ............................................................. 51
7.1.4 PS/2 .................................................................... 52
7.1.5 USB 2.0 (transparent) ......................................... 52
7.1.6 RJ45 (Interconnect) ............................................ 52
7.1.7 Fiber SFP Type LC (Interconnect) ...................... 53
7.1.8 Serial Interface.................................................... 53
7.1.9 Analog Audio Interface........................................ 54
7.1.10 Serial Interface RS422........................................ 55
7.1.11 Digital Audio Interface......................................... 56
7.2 Interconnect Cable............................................................ 57
7.2.1 Cat X ................................................................... 57
7.2.2 Fiber.................................................................... 59
7.3 Supported Peripherals ...................................................... 60
7.3.1 USB-HID Devices ............................................... 60
7.3.2 USB 2.0 Devices ................................................. 60
7.4 Connector Pinouts ............................................................ 61
7.5 Power Supply.................................................................... 66
7.6 Environmental Conditions ................................................. 67
7.7 Size................................................................................... 67
7.8 Shipping Weight................................................................ 68
8 Troubleshooting......................................................................... 69
8.1 Blank Screen..................................................................... 69
8.2 USB-HID ........................................................................... 70
8.3 Serial Connection.............................................................. 71
8.4 Analog Audio..................................................................... 71
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Draco KVM Extender
8.5 Digital Audio...................................................................... 72
8.6 Upgrade Module USB-HID................................................ 73
8.7 USB 2.0 embedded........................................................... 74
8.8 USB 2.0............................................................................. 75
9 Technical Support ...................................................................... 76
9.1 Support Checklist.............................................................. 76
9.2 Shipping Checklist ............................................................ 76
10 Certificates.................................................................................. 77
10.1 CE Declaration Of Conformity........................................... 77
10.2 North American Regulatory Compliance ........................... 78
10.3 WEEE ............................................................................... 78
10.4 RoHS/RoHS 2................................................................... 78
11 Glossary...................................................................................... 79
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About This Manual

1 About This Manual

1.1 Scope

This manual describes how to install your KVM Extender, how to operate it and how to perform trouble shooting.

1.2 Validity

This manual is valid for all devices listed on the front page. The product code is printed on the base of the devices.

1.3 Cautions and Notes

The following symbols are used in this manual:
This symbol indicates an important operating instruction that should be followed to avoid any potential damage to hardware or property, loss of data, or personal injury.
This symbol indicates important information to help you make the best use of this product.
This symbol indicates best practice information to show recommended and optimal ways to use this product in an efficient way.
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Draco KVM Extender

2 Safety Instructions

To ensure reliable and safe long-term operation of your KVM Extender please note the following guidelines:
Installation
Only use in dry, indoor environments. The KVM Extender and the power supply units can get warm. Do not
situate them in an enclosed space without any airflow.
Do not place the power supply directly on top of the device. Do not obscure ventilation holes. Only use power supplies originally supplied with the product or
manufacturer-approved replacements. Do not use a power supply if it appears to be defective or has a damaged chassis.
Connect all power supplies to grounded outlets. In each case, ensure
that the ground connection is maintained from the outlet socket through to the power supply's AC power input.
Do not connect the link interface to any other equipment, particularly
network or telecommunications equipment.
Take any required ESD precautions.
In order to disconnect the device completely from the electric circuit, all power cables have to be removed.
Repair
Do not attempt to open or repair a power supply unit. Do not attempt to open or repair the KVM Extender. There are no
user serviceable parts inside.
Please contact your dealer or manufacturer if there is a fault.
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Description

3 Description

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3.1 Application

The KVM Extender is used to increase the distance between a source (computer, CPU) and its console (keyboard, mouse, and other peripheral devices).
The KVM Extender is designed for use with Cat X (Twisted Pair) interconnect cables or fiber interconnect cables.
The KVM Extender with Cat X interconnect cables is unsuitable for connection between buildings where a fiber optic based product should be used instead.
The KVM Extender with fiber interconnect cables can also be used with applications in environments which are difficult in electromagnetical aspects. Electromagnetical interference can limit the maximum distance und reliability.
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Draco KVM Extender

3.2 System Overview

The KVM Extender consists of at least one CPU module and one CON module. The various modules are summarized respectively in a vario chassis (2-fold, 4-fold or 6-fold) at CPU site and CON site (CPU and CON unit).
The CPU module is connected directly to the source (computer, CPU) using the supplied cables.
The CON module is connected to the console (monitor, keyboard and mouse).
The CPU Unit and the CON modules communicate with each other through the interconnect cables.
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2
3
4
5
6
7
System Overview
1 Source (computer, CPU) 2 KVM Extender CPU Unit 3 Interconnect cable 4 KVM Extender CON Unit 5 Console (monitor, keyboard, mouse) 6 Second monitor (option, only with Dual-Head devices) 7 USB-HID devices (option, only with 4x USB-HID devices)
See Chapter 4.3, Page 43 for installation examples.
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Description

3.3 Product Range

3.3.1 Part Numbers

Part numbers for Connections via Cat X or Fiber Cable
All mentioned devices are available in the following versions:
Connection via Cat X cable (x = "C")  Connection via Single-mode fiber cable (x = "S")  High speed connection (3.125 Gbit/s) via Single-mode fiber cable
(x = "X")
Fiber devices can be used with Multi-mode and Single-mode cables (see Chapter 7.2.2, Page 59).
Part numbers for CPU Unit and CON Unit
The part numbers for the CPU Unit and the CON Unit can be derived from the part number of the complete device.
CPU Unit: L474 CON Unit: R474
All devices of the K474 series are technically compatible to the devices of the K477 series.

3.3.2 Chassis

Model Description
474-BODY2
474-BODY2R
474-BODY2N
474-BODY4
474-BODY4R
Empty chassis for up to 2 boards, 1x external power supply unit
Empty chassis for up to 2 boards, 1x external power supply unit, preparation for redundancy for a second power supply unit (external)
Empty chassis for up to 2 boards, 1x internal power supply unit, preparation for redundancy for a second power supply unit (external)
Empty chassis for up to 4 boards, 1x external power supply unit
Empty chassis for up to 4 boards, 1x external power supply unit, preparation for redundancy for a second power supply unit (external)
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