IBM x3350, System x3350 Type 4192, System x3350 Type 4193 Installation Manual

System x3350
Types 4192 and 4193
Start the server.
Installation Guide
Welcome.
Thank you for buying an IBM server. is based on the X-Architecture technology, and it features superior performance, availability, and affordability.
This server contains information for setting up and configuring your server.
For detailed information about your server, view the publications on the IBM
Documentation CD.
You can also find the most current information about your server at http://www.ibm.com/ systems/support.
Your server
Installation Guide
System x
Did the server
start correctly?
Ye s
Turn off the server and install options.
Install the server in the rack cabinet
and cable the server and options;
then, restart the server.
Did the server start correctly?
Ye s
Use the IBM
ServerGuide program
to set up and
configure hardware.
Was the
server setup
completed?
Ye s
Use
ServerGuide to
install the operating
system?
Ye s
No
No
No
No
Go to the Server Support
flow chart on the reverse
side of this page.
Go to the Server Support flow chart on the reverse
side of this page.
Go to the Web for instructions:
http://www.ibm.com/systems/ support/
Install applications, such as IBM systems management software and IBM ServeRAID programs
The server is ready to use.
Go to
http://www.ibm.com/support/mysupport/
to register the server.
Server Support
Is the server working
correctly?
Ye s
No
Check all cables for loose connections and verify that all optional devices you installed are on the ServerProven list at
http://www.ibm.com/servers/eserver/ serverproven/compat/us/.
Is the problem
solved?
Ye s
No
Register the server. Go to
http://www.ibm.com/support/mysupport/.
View information about IBM Support Line at
http://www.ibm.com/services/sl/products/
or view support telephone numbers at
http://www.ibm.com/planetwide/.
See the troubleshooting information that comes with the server to determine the cause of the problem and the action to take.
Is the problem
solved?
Ye s
No
Update the firmware to the latest level. You can download firmware from
http://www.ibm.com/systems/ support/
.
Ye s
Is the problem
solved?
View support telephone numbers at
http://www.ibm.com/planetwide/.
Hardware
No Software
Hardware or
software problem?
IBM System x3350 Ty pes 4192 and 4193
Installation Guid e

Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 57
and the Warranty and Support Information document on the IBM System x Documentation CD.
First Edition (January 2008)
© Copyright International Business Machines Corporation 2008. All rights reserved.
US Government Users Restricted Rights Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . .v
Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . .1
The IBM System x Documentation CD . . . . . . . . . . . . . . . . .2
Hardware and software requirements . . . . . . . . . . . . . . . .2
Using the Documentation Browser . . . . . . . . . . . . . . . . .2
Notices and statements in this document . . . . . . . . . . . . . . . .3
Features and specifications . . . . . . . . . . . . . . . . . . . . .3
Major components of the server . . . . . . . . . . . . . . . . . . .5
Chapter 2. Installing optional devices . . . . . . . . . . . . . . . .7
Installation guidelines . . . . . . . . . . . . . . . . . . . . . . .7
System reliability guidelines . . . . . . . . . . . . . . . . . . . .8
Working inside the server with the power on . . . . . . . . . . . . .8
Handling static-sensitive devices . . . . . . . . . . . . . . . . . .9
Removing the server cover . . . . . . . . . . . . . . . . . . . . .9
Installing a hard disk drive . . . . . . . . . . . . . . . . . . . . .11
Installing a hot-swap hard disk drive . . . . . . . . . . . . . . . .11
Installing a simple-swap hard disk drive . . . . . . . . . . . . . . .12
Installing an adapter . . . . . . . . . . . . . . . . . . . . . . .13
Installing a memory module (DIMM) . . . . . . . . . . . . . . . . .15
Completing the installation . . . . . . . . . . . . . . . . . . . . .17
Replacing the server cover . . . . . . . . . . . . . . . . . . .17
Connecting the cables . . . . . . . . . . . . . . . . . . . . .18
Updating the server configuration . . . . . . . . . . . . . . . . .19
Chapter 3. Server controls, LEDs, connectors, and power . . . . . . . .21
Front view . . . . . . . . . . . . . . . . . . . . . . . . . .21
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Server power features . . . . . . . . . . . . . . . . . . . . . .24
Turning on the server . . . . . . . . . . . . . . . . . . . . .24
Turning off the server . . . . . . . . . . . . . . . . . . . . .24
Chapter 4. Configuring the server . . . . . . . . . . . . . . . . .27
Using the ServerGuide Setup and Installation CD . . . . . . . . . . . .27
Using the Configuration/Setup Utility program . . . . . . . . . . . . .28
Using the LSI Logic Configuration Utility program . . . . . . . . . . . .28
Using the baseboard management controller . . . . . . . . . . . . . .29
Using the Boot Menu program . . . . . . . . . . . . . . . . . . .29
Enabling the Broadcom Gigabit Ethernet Utility program . . . . . . . . . .29
Configuring the Broadcom Gigabit Ethernet controller . . . . . . . . . . .30
Updating IBM Director . . . . . . . . . . . . . . . . . . . . . .30
Setting up a Remote Supervisor Adapter II SlimLine . . . . . . . . . . .31
Chapter 5. Solving problems . . . . . . . . . . . . . . . . . . .33
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . .33
POST beep codes . . . . . . . . . . . . . . . . . . . . . . .33
POST error codes . . . . . . . . . . . . . . . . . . . . . . . .34
Troubleshooting tables . . . . . . . . . . . . . . . . . . . . . .37
CD or DVD drive problems . . . . . . . . . . . . . . . . . . .37
General problems . . . . . . . . . . . . . . . . . . . . . . .38
Hard disk drive problems . . . . . . . . . . . . . . . . . . . .38
Intermittent problems . . . . . . . . . . . . . . . . . . . . . .39
© Copyright IBM Corp. 2008 iii
USB keyboard, mouse, or pointing-device problems . . . . . . . . . .40
Memory problems . . . . . . . . . . . . . . . . . . . . . . .41
Microprocessor problems . . . . . . . . . . . . . . . . . . . .42
Monitor problems . . . . . . . . . . . . . . . . . . . . . . .42
Optional-device problems . . . . . . . . . . . . . . . . . . . .45
Power problems . . . . . . . . . . . . . . . . . . . . . . .46
Serial device problems . . . . . . . . . . . . . . . . . . . . .47
ServerGuide problems . . . . . . . . . . . . . . . . . . . . .48
Software problems . . . . . . . . . . . . . . . . . . . . . .49
Universal Serial Bus (USB) device problems . . . . . . . . . . . . .50
Video problems . . . . . . . . . . . . . . . . . . . . . . . .50
Light path diagnostics . . . . . . . . . . . . . . . . . . . . . .50
Diagnosing problems using light path diagnostics . . . . . . . . . . .51
Light path diagnostics LEDs . . . . . . . . . . . . . . . . . . .51
Appendix A. Getting help and technical assistance . . . . . . . . . .55
Before you call . . . . . . . . . . . . . . . . . . . . . . . . .55
Using the documentation . . . . . . . . . . . . . . . . . . . . .55
Getting help and information from the World Wide Web . . . . . . . . . .55
Software service and support . . . . . . . . . . . . . . . . . . .56
Hardware service and support . . . . . . . . . . . . . . . . . . .56
IBM Taiwan product service . . . . . . . . . . . . . . . . . . . .56
Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . .57
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . .57
Important notes . . . . . . . . . . . . . . . . . . . . . . . . .58
Product recycling and disposal . . . . . . . . . . . . . . . . . . .59
Battery return program . . . . . . . . . . . . . . . . . . . . . .60
German Ordinance for Work gloss statement . . . . . . . . . . . . . .62
Electronic emission notices . . . . . . . . . . . . . . . . . . . .62
Federal Communications Commission (FCC) statement . . . . . . . . .62
Industry Canada Class A emission compliance statement . . . . . . . .62
Avis de conformité à la réglementation d’Industrie Canada . . . . . . . .62
Australia and New Zealand Class A statement . . . . . . . . . . . .62
United Kingdom telecommunications safety requirement . . . . . . . . .62
European Union EMC Directive conformance statement . . . . . . . . .63
Taiwanese Class A warning statement . . . . . . . . . . . . . . .63
Chinese Class A warning statement . . . . . . . . . . . . . . . .63
Japanese Voluntary Control Council for Interference (VCCI) statement . . .64
Korean Class A warning statement . . . . . . . . . . . . . . . .64
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
iv IBM System x3350 Types 4192 and 4193: Installation Guide
Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright IBM Corp. 2008 v
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Important:
Each caution and danger statement in this document is labeled with a number. This number is used to cross reference an English-language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document.
For example, if a caution statement is labeled "Statement 1", translations for that caution statement are in the Safety Information document under "Statement 1."
Be sure to read all caution and danger statements in this document before you perform the procedures. Read any additional safety information that comes with the server or optional device before you install the device.
vi IBM System x3350 Types 4192 and 4193: Installation Guide
Statement 1:
DANGER
Electrical
current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical storm.
v Connect all power cords to a properly wired and grounded electrical
outlet.
v Connect to properly wired outlets any equipment that will be attached to
this product.
v When possible, use one hand only to connect or disconnect signal
cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
5. Turn device ON.
Safety vii
Statement 2:
CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
Do not:
v Throw or immerse into water v Heat to more than 100°C (212°F) v Repair or disassemble
Dispose
of the battery as required by local ordinances or regulations.
viii IBM System x3350 Types 4192 and 4193: Installation Guide
Statement 3:
CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device. v Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
laser products contain an embedded Class 3A or Class 3B laser
Some diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1
`
Safety ix
Statement 4:
18 kg (39.7 lb.) 32 kg (70.5 lb.) 55 kg (121.2 lb.)
CAUTION: Use safe practices when lifting.
Statement 5:
CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
2
1
x IBM System x3350 Types 4192 and 4193: Installation Guide
Statement 6:
CAUTION: Do not place any objects on top of a rack-mounted device unless that rack-mounted device is intended for use as a shelf.
Statement 8:
CAUTION: Never remove the cover on a power supply or any part that has the following label attached.
Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.
Statement 12:
CAUTION: The following label indicates a hot surface nearby.
Safety xi
Statement 26:
CAUTION: Do not place any object on top of rack-mounted devices.
xii IBM System x3350 Types 4192 and 4193: Installation Guide
Chapter 1. Introduction
This Installation Guide contains instructions for setting up your IBM® System x3350 Type 4192 or 4193 server and basic instructions for installing some optional devices. More detailed instructions for installing optional devices are in the User’s
Guide on the IBM System x™ Documentation CD, which comes with the server. This
document contains information about:
v Setting up and cabling the server v Installing some optional devices v Starting and configuring the server v Solving problems
firmware and documentation updates are available, you can download them from
If the IBM Web site. The server might have features that are not described in the documentation that comes with the server, and the documentation might be updated occasionally to include information about those features, or technical updates might be available to provide additional information that is not included in the server documentation. To check for updates, complete the following steps:
Changes are made periodically to the IBM Web site. The actual procedure
Note:
might vary slightly from what is described in this document.
1. Go to http://www.ibm.com/systems/support.
2. Under Product support, click System x.
3. Under Popular links, click Software and device drivers for firmware updates,
or click Publications lookup for documentation updates.
server comes with an IBM ServerGuide
The
Setup and Installation CD to help you
configure the hardware, install device drivers, and install the operating system.
The server comes with a limited warranty. You can obtain up-to-date information about the server and other IBM server products at http://www.ibm.com/systems/x/.
Record information about the server in the following table. You will need this information when you register the server with IBM.
Product name IBM System x3350 server Machine type 4192 or 4193 Model number _____________________________________________ Serial number _____________________________________________
The model number and serial number are on the ID label on the front of the server, as shown in the following illustration.
The following illustration shows a 2.5-inch hard disk drive server model.
© Copyright IBM Corp. 2008 1
ID label
The following illustration shows a hot-swap or simple-swap 3.5-inch hard disk drive server model.
Throughout this documentation, the terms 2.5-inch models and 3.5-inch models are used to distinguish between the server models.
For a list of supported optional devices for the server, see http://www.ibm.com/ servers/eserver/serverproven/compat/us/.
See the Rack Installation Instructions document for complete rack installation and removal instructions.
The IBM System x Documentation CD
The IBM System x Documentation CD contains documentation for the server in Portable Document Format (PDF) and includes the IBM Documentation Browser to help you find information quickly.
Hardware and software requirements
The IBM System x Documentation CD requires the following minimum hardware and software:
v Microsoft® Windows® XP, Windows® 2000, or Red Hat Linux v 100 MHz microprocessor v 32 MB of RAM v Adobe® Acrobat® Reader 3.0 (or later) or xpdf, which comes with Linux operating
system.
ID label
®
Using the Documentation Browser
Use the Documentation Browser to browse the contents of the CD, read brief descriptions of the documents, and view documents using Adobe Acrobat Reader or xpdf. The Documentation Browser automatically detects the regional settings in use in your server and displays the documents in the language for that region (if available). If a document is not available in the language for that region, the English-language version is displayed.
Use one of the following procedures to start the Documentation Browser:
v If Autostart is enabled, insert the CD into the CD or DVD drive. The
Documentation Browser starts automatically.
v If Autostart is disabled or is not enabled for all users, use one of the following
procedures: If you are using a Windows operating system, insert the CD into the CD or
DVD drive and click Start --> Run. In the Open field, type
e:\win32.bat
where e is the drive letter of the CD or DVD drive, and click OK.
2 IBM System x3350 Types 4192 and 4193: Installation Guide
If you are using Red Hat Linux, insert the CD into the CD or DVD drive; then,
run the following command from the /mnt/cdrom directory:
sh runlinux.sh
Select the server from the Product menu. The Available Topics list displays all the documents for the server. Some documents might be in folders. A plus sign (+) indicates each folder or document that has additional documents under it. Click the plus sign to display the additional documents.
When you select a document, a description of the document is displayed under Topic Description. To select more than one document, press and hold the Ctrl key while you select the documents. Click View Book to view the selected document or documents in Acrobat Reader or xpdf. If you selected more than one document, all the selected documents are opened in Acrobat Reader or xpdf.
To search all the documents, type a word or word string in the Search field and click Search. The documents in which the word or word string appears are listed in order of the most occurrences. Click a document to view it, and press Crtl+F to use the Acrobat search function, or press Alt+F to use the xpdf search function within the document.
Click Help for detailed information about using the Documentation Browser.
Notices and statements in this document
The caution and danger statements in this document are also in the multilingual
Safety Information document, which is on the IBM System x Documentation CD.
Each statement is numbered for reference to the corresponding statement in the
Safety Information document.
The following notices and statements are used in this document:
v Note: These notices provide important tips, guidance, or advice. v Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
v Attention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage might occur.
v Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
v Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Features and specifications
The following information is a summary of the features and specifications of the server. Depending on the server model, some features might not be available, or some specifications might not apply.
Chapter 1. Introduction 3
Table 1. Features and specifications
Microprocessor:
v Supports one Intel® Xeon
dual-core or quad-core microprocessor
v 4 MB or 8 MB Level-2 cache v 1066 or 1333 MHz front-side bus
(FSB)
Use the Configuration/Setup
Note:
Utility Program to determine the type and speed of the microprocessor.
Memory:
v Minimum: 1 GB v Maximum: 8 GB v Type: PC2-5300, dual-data-rate 2
(DDR2), unbuffered, error correcting code (ECC) DIMMs with a minimum data transfer rate of 667 MHz
v Slots: Four dual inline v Supports 512 MB, 1 GB, and 2 GB
DIMMs
Drives:
v CD-RW/DVD combo: IDE v Multi-burner Ultrabay Enhanced
(optional)
Expansion
bays (depending on
model):
v Hot-swap hard disk drive bays: One
of the following configurations: Two 3.5-inch drive bays (SAS or
SATA )
Four 2.5-inch drive bays (SAS)
Simple-swap disk drive bays: Two
v
3.5-inch drive bays (S ATA)
PCI
Expansion slots:
Two PCI Express x8 (full height, half length) slots. Each slot requires a PCI riser card.
Power supply:
Maximum of two redundant 450-watt (100 - 240V ac auto-sensing) hot-swap power supplies
Hot-swap fans:
Standard: four
Size:
v Height: 43 mm (1.69 inches, 1 U) v Depth: 711 mm (28 inches) v Width: 440 mm (17.3 inches) v Maximum weight: 15.6 kg (34 lb)
when fully configured
Integrated
functions:
v Two Broadcom 5722 multi-speed,
single-port GB Ethernet controller with Wake on LAN® support
v Four Universal Serial Bus (USB)
2.0 ports (two front and two rear)
v One Advanced System
Management RJ-45 port (active only when a Remote Supervisor Adapter II SlimLine is installed)
v One serial port v Serial ATA (SATA) controller
without RAID (simple-swap SATA models)
v Serial-attached SCSI (SAS)
controller with integrated RAID (hot-swap SAS/SATA models)
Acoustical
noise emissions:
v Sound power, idling: 6.5 bels
maximum
v Sound power, operating: 6.5 bels
maximum
Environment:
v Air temperature:
Server on: 10° to 35°C (50.0°
to 95°F); altitude: 0 to 914.4 m (7000 ft)
Server on: 10° to 32°C (50.0°
to 89.6°F); maximum altitude:
2133.6 m (7000 ft)
Server off: 10° to 43°C
(50.0° to 109.4°F); maximum altitude: 2133.6 m (7000 ft)
Shipping -40° to 60°C (-40° to
60°C (-40° to 140°F); maximum altitude: 2133.6 m (7000 ft)
v
Humidity:
Server on: 8% to 80% Server off: 8% to 80%
Heat output:
Approximate heat output in British thermal units (Btu) per hour:
v Minimum configuration: 396 Btu per
hour (116 watts)
v Maximum configuration: 1365 Btu
per hour (400 watts)
Electrical
input:
v Sine-wave input (50 - 60 Hz)
required
v Input voltage low range:
Minimum: 100 V ac Maximum: 127 V ac
v
Input voltage high range:
Minimum: 200 V ac Maximum: 240 V ac
v
Input kilovolt-amperes (kVA),
approximately: Minimum: 0.116 kVA Maximum: 0.400 kVA
Video
controller (integrated):
v ATI Radeon AT I ES 1000 (dual ports
- front and rear)
v Flexible memory support
16 MB video memory DDR2 SDRAM
Notes:
1. Power consumption and heat output vary depending on the number and type of optional features that are installed and the power-management optional features in use.
2. These levels were measured in controlled acoustical environments according to the procedures that are specified by C-S 1-1710-008 (8803) “Acoustical Noise Measurement on IBM Products - sound power and pressure level” and are reported in accordance with C-S-1710-024 (8803). Actual sound-pressure levels in a given location might exceed the average stated values because of room reflections and other nearby noise sources. The declared sound-power levels indicate an upper limit, below which a large number of computers will operate.
4 IBM System x3350 Types 4192 and 4193: Installation Guide
Major components of the server
Blue on a component indicates touch points, where you can grip the component to remove it from or install it in the server, open or close a latch, and so on.
Orange on a component or an orange label on or near a component indicates that the component can be hot-swapped, which means that if the server and operating system support hot-swap capability, you can remove or install the component while the server is running. (Orange can also indicate touch points on hot-swap components.) See the instructions for removing or installing a specific hot-swap component for any additional procedures that you might have to perform before you remove or install the component.
The following illustration shows the major components in the server.
Note: The illustrations in this document might differ slightly from your hardware.
SATA backplate
3.5-inch hard disk drive cage
3.5-inch SAS hard disk drive
3.5-inch simple-swap SATA hard disk drive
3.5-inch filler panel (simple-swap)
3.5-inch filler panel (hot-swap)
2.5-inch hard disk drive backplane
2.5-inch hard disk drive cage
2.5-inch filler panel (hot-swap)
SAS backplane
2.5-inch hard disk drive
Air baffle
Powe r backplane
Microprocessor
Cover Microprocessor
heat sink
Air baffle DIMM
Mini-SAS/SATA controller
PCI Express riser card
Optional ServeRAID-MR10i SAS/SATA controller
System board
Power supply
Power-supply filler
Fan (2)
Note: The illustrations in this document might differ slightly from your hardware.
Operator information panel
CD-RW/DVD drive
Fans (3 - 5)
Air baffle
Chapter 1. Introduction 5
6 IBM System x3350 Types 4192 and 4193: Installation Guide
Chapter 2. Installing optional devices
This chapter provides basic instructions for installing optional hardware devices in the server. These instructions are intended for users who are experienced with setting up IBM server hardware. If you need more detailed instructions, see the
User’s Guide on the IBM System x Documentation CD.
Installation guidelines
Before you install optional devices, read the following information:
v Read the safety information that begins on page v, the guidelines in “Working
inside the server with the power on” on page 8, and “Handling static-sensitive devices” on page 9. This information will help you work safely.
v When you install your new server, take the opportunity to download and apply
the most recent firmware updates. This step will help to ensure that any known issues are addressed and that your server is ready to function at maximum levels of performance. To download firmware updates for your server, complete the following steps.
Changes are made periodically to the IBM Web site. The actual procedure
Note:
might vary slightly from what is described in this document.
1. Go to http://www.ibm.com/systems/support/.
2. Under Product support, click System x.
3. Under Popular links, click Software and device drivers.
4. Click System x3350 to display the matrix of downloadable files for the server. For additional information about tools for updating, managing, and deploying
firmware, see the System x and xSeries Tools Center at http://publib.boulder.ibm.com/infocenter/toolsctr/v1r0/index.jsp.
v Before you install optional hardware devices, make sure that the server is
working correctly. Start the server, and make sure that the operating system starts, or if an operating system is installed. If the server is not working correctly, see Chapter 5, “Solving problems,” on page 33 for diagnostic information.
v Observe good housekeeping in the area where you are working. Place removed
covers and other parts in a safe place.
v If you must start the server while the server cover is removed, make sure that no
one is near the server and that no tools or other objects have been left inside the server.
v Do not attempt to lift an object that you think is too heavy for you. If you have to
lift a heavy object, observe the following precautions: Make sure that you can stand safely without slipping. Distribute the weight of the object equally between your feet. Use a slow lifting force. Never move suddenly or twist when you lift a heavy
object.
To avoid straining the muscles in your back, lift by standing or by pushing up
with your leg muscles.
v Make sure that you have an adequate number of properly grounded electrical
outlets for the server, monitor, and other devices.
v Back up all important data before you make changes to disk drives. v Have a small flat-blade screwdriver and a small Phillips screwdriver available.
© Copyright IBM Corp. 2008 7
v You do not have to turn off the server to install or replace hot-swap power
supplies, hot-swap fans, hot-swap drives, or hot-plug Universal Serial Bus (USB) devices. However, you must turn off the server before you perform any steps that involve removing or installing adapter cables or non-hot-swap optional devices or components.
v Blue on a component indicates touch points, where you can grip the component
to remove it from or install it in the server, open or close a latch, and so on.
v Orange on a component or an orange label on or near a component indicates
that the component can be hot-swapped, which means that if the server and operating system support hot-swap capability, you can remove or install the component while the server is running. (Orange can also indicate touch points on hot-swap components.) See the instructions for removing or installing a specific hot-swap component for any additional procedures that you might have to perform before you remove or install the component.
v When you are finished working on the server, reinstall all safety shields, guards,
labels, and ground wires.
v For a list of supported optional devices for the server, see http://www.ibm.com/
servers/eserver/serverproven/compat/us/.
System reliability guidelines
To help ensure proper system cooling and system reliability, make sure that the following requirements are met:
v Each of the drive bays has a drive or a filler panel and electromagnetic
compatibility (EMC) shield installed in it.
v If the server has redundant power, each of the power-supply bays has a power
supply installed in it.
v There is adequate space around the server to allow the server cooling system to
work properly. Leave approximately 50 mm (2.0 in.) of open space around the front and rear of the server. Do not place objects in front of the fans. For proper cooling and airflow, replace the server cover before you turn on the server.
v You have followed the cabling instructions that come with optional adapters. v You have replaced a failed fan within 48 hours. v You have replaced a hot-swap drive within 2 minutes of removal. v You do not operate the server without the air baffles installed. Operating the
server without the air baffles might cause the microprocessor to overheat.
v For redundant operation, the power supplies are connected to 200 - 240 V ac.
Working inside the server with the power on
Attention: Static electricity that is released to internal server components when
the server is powered-on might cause the server to halt, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when working inside the server with the power on.
The server supports hot-plug, hot-add, and hot-swap devices and is designed to operate safely while it is turned on and the server cover is removed. Follow these guidelines when you work inside a server that is turned on:
v Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts
before you work inside the server; do not wear cuff links while you are working inside the server.
v Do not allow your necktie or scarf to hang inside the server.
8 IBM System x3350 Types 4192 and 4193: Installation Guide
v Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist
watches.
v Remove items from your shirt pocket, such as pens and pencils, that could fall
into the server as you lean over it.
v Avoid dropping any metallic objects, such as paper clips, hairpins, and screws,
into the server.
Handling static-sensitive devices
Attention: Static electricity can damage the server and other electronic devices.
To avoid damage, keep static-sensitive devices in their static-protective packages until you are ready to install them.
To reduce the possibility of damage from electrostatic discharge, observe the following precautions:
v Limit your movement. Movement can cause static electricity to build up around
you.
v The use of a grounding system is recommended. For example, wear an
electrostatic-discharge wrist strap, if one is available. Always use an electrostatic-discharge wrist strap or other grounding system when you work inside the server with the power on.
v Handle the device carefully, holding it by its edges or its frame. v Do not touch solder joints, pins, or exposed circuitry. v Do not leave the device where others can handle and damage it. v While the device is still in its static-protective package, touch it to an unpainted
metal surface on the outside of the server for at least 2 seconds. This drains static electricity from the package and from your body.
v Remove the device from its package and install it directly into the server without
setting down the device. If it is necessary to set down the device, put it back into its static-protective package. Do not place the device on the server cover or on a metal surface.
v Take additional care when you handle devices during cold weather. Heating
reduces indoor humidity and increases static electricity.
Removing the server cover
Important: Before you install optional hardware devices, make sure that the server
is working correctly. Start the server, and make sure that the operating system starts, or if an operating system is installed. If the server is not working correctly, see Chapter 5, “Solving problems,” on page 33 for diagnostic information.
To remove the server cover, complete the following steps:
1. Read the safety information that begins on page v and “Installation guidelines” on page 7.
2. Remove the protective power-supply cover from the back of the server.
Note: The server comes with this protective cover over both power-supply
openings.
Chapter 2. Installing optional devices 9
Pull the cover straight back and off the power supplies; then, remove it and store it in a safe place.
3. If you are planning to install or remove a memory module, PCI adapter, battery, or other non-hot-swap optional device, turn off the server and all attached devices and disconnect all external cables and power cords (see “Turning off the server” on page 24).
4. Press down on the left and right side latches and pull the server out of the rack enclosure until both slide rails lock.
You can reach the cables on the back of the server when the server is in
Note:
the locked position.
5. Loosen the thumbscrew at the back of the server.
Thumbscrew
Fan door
6. Slide the two cover-release latches on the fan door on the right side of the top of the server back; then, open the fan door cover.
10 IBM System x3350 Types 4192 and 4193: Installation Guide
7. Slide the server cover back until the locking tabs release.
8. Lift the server cover off the server and set the cover aside.
Attention: For proper cooling and airflow, replace the server cover before you
turn on the server. Operating the server for extended periods of time (more than 30 minutes) with the cover removed might damage server components.
Installing a hard disk drive
The following notes describe the type of hard disk drives that the server supports and other information that you must consider when you install a hard disk drive. For a list of supported hard disk drives, see http://www.ibm.com/servers/eserver/ serverproven/compat/us/
Attention: To avoid damage to the hard disk drive connectors, make sure that the
cover is in place and fully closed whenever you install or remove a hard disk drive.
Locate the documentation that comes with the hard disk drive and follow those instructions in addition to the instructions in this chapter.
The server supports one of the following hard disk drive configurations:
v Do not use both SAS and SATA drives in the same array. v The 2.5-inch server models support four hot-swap SAS hard disk drives. You can
install only 2.5-inch hot-swap SAS drives in these servers.
v The 3.5-inch server models support two hot-swap SAS or hot-swap SATA hard
disk drives. Yo u can install only 3.5-inch hot-swap SAS or hot-swap SATA drives in these servers.
v The simple-swap server models support two 3.5-inch simple-swap SATA hard
disk drives. Yo u can install only 3.5-inch simple-swap SATA drives in these servers.
v All hot-swap drives in the server should have the same throughput speed rating.
Using hard disk drives with different speed rating will cause all drives to operate at the throughput speed of the slowest drive.
.
Installing a hot-swap hard disk drive
To install a 2.5-inch or 3.5-inch hard disk drive, complete the following steps.
Note: If you have only one hard disk drive, you must install it in the left or
upper-left bay.
The following illustration shows the 2.5-inch hard disk drive server model.
Chapter 2. Installing optional devices 11
SAS hard disk drive backplane
Drive-tray assembly
Drive handle
Filler panel
The following illustration shows the 3.5-inch hard disk drive server model.
Hard disk drive assembly
Drive handle
Filler panel
1. Read the safety information that begins on page v and “Installation guidelines” on page 7.
2. Remove the filler panel from the empty drive bay.
3. Install the hard disk drive in the drive bay: a. Make sure that the tray handle is open (that is, horizontal to the drive). b. Align the drive assembly with the guide rails in the bay. c. Gently push the drive assembly into the bay until the drive stops. d. Push the tray handle to the closed (locked) position. e. Check the hard disk drive status LED to verify that the hard disk drive is
operating correctly. If the amber hard disk drive status LED for a drive is lit continuously, that drive is faulty and must be replaced. If the green hard disk drive activity LED is flashing, the drive is being accessed.
If the server has a RAID controller or adapter, you might have to reconfigure the disk array after you install hard disk drives. See your RAID controller documentation.
you have other devices to install, do so now. Otherwise, go to “Completing the
If installation” on page 17.
Installing a simple-swap hard disk drive
Attention: Simple-swap hard disk drives are not hot-swappable. Disconnect all
power from the server before removing or installing a simple-swap hard disk drive.
To install a 3.5-inch SATA simple-swap hard disk drive, complete the following steps.
Note: If you have only one hard disk drive, you must install it in the left drive bay.
12 IBM System x3350 Types 4192 and 4193: Installation Guide
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