IBM 436854u, x3200 M2, x3200 M2 4368, 4367, 4368 Problem Determination And Service Manual



System x3200 M2 Types 4367 and 4368

Problem Determination and Service Guide



System x3200 M2 Types 4367 and 4368

Problem Determination and Service Guide

Note: Before using this information and the product it supports, read the general information in
Appendix B, “Notices,” on page 233, and the Warranty and Support Information document on the IBM
System x Documentation CD.

Tenth Edition (October April 2010)

© Copyright IBM Corporation 2008.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents

Safety ............................vii

Guidelines for trained service technicians ...............viii

Inspecting for unsafe conditions .................viii

Guidelines for servicing electrical equipment .............ix

Safety statements ........................x

Chapter 1. Introduction ......................1

Related documentation ......................1

Notices and statements in this document ................2

Features and specifications.....................3

Server controls, LEDs, and power ..................4

Front view ..........................4

Rear view ..........................6

Server power features......................7

Connectors, LEDs, and jumpers ...................9

System-board internal connectors .................9

System-board external connectors.................10

System-board optional-devices connectors..............11

System-board LEDs ......................12

System-board jumpers .....................13

Chapter 2. Configuration information and instructions .........15

Updating the firmware ......................15

Configuring the server ......................15

Using the Configuration/Setup Utility program ............16

Using the ServerGuide Setup and Installation CD ...........21

Using the mini-baseboard management controller utility programs .....23

Using the Boot Menu program ..................26

Enabling the Broadcom NetXtreme Gigabit Ethernet Boot Agent ......26

Configuring the Broadcom NetXtreme Gigabit Ethernet controller .....27

LSI Configuration Utility program .................27

Setting up a Remote Supervisor Adapter II SlimLine ...........29

Requirements ........................29

Cabling the Remote Supervisor Adapter II SlimLine ..........30

Installing the Remote Supervisor Adapter II SlimLine firmware ......30

Completing the setup .....................31

Chapter 3. Parts listing, System x3200 M2 Types 4367 and 4368 .....33

Replaceable server components ..................34

Product recovery CDs ......................40

Power cords ..........................44

Chapter 4. Removing and replacing server components ........47

Installation guidelines ......................47

System reliability guidelines ...................48

Working inside the server with the power on .............49

Handling static-sensitive devices .................50

Returning a device or component .................50

Connecting the cables ......................51

Removing and replacing Tier 1 CRUs ................52

Removing the side cover ....................52

Installing the side cover.....................53

Removing the lower bezel ....................54

© Copyright IBM Corp. 2008 iii

Installing the lower bezel ....................55

Removing the upper bezel....................56

Installing the upper bezel ....................57

Removing an adapter .....................58

Installing an adapter ......................59

Removing and installing internal drives ...............61

Removing a hot-swap power supply ................72

Installing a hot-swap power supply ................74

Removing a memory module ...................75

Installing a memory module ...................76

Removing and replacing Tier 2 CRUs ................77

Removing the battery .....................77

Installing the battery ......................77

Removing the rear system fan ..................79

Installing the rear system fan...................80

Removing the hard disk drive fan assembly .............81

Installing the hard disk drive fan assembly ..............83

Removing the simple-swap backplate ...............84

Installing the simple-swap backplate ................86

Removing the SAS/SATA hard disk drive backplane ..........87

Installing the SAS/SATA hard disk drive backplane ...........88

Removing the front-panel assembly ................89

Installing the front-panel assembly .................90

Removing the front USB connector assembly.............90

Removing the rear adapter retention bracket .............91

Installing the rear adapter retention bracket .............92

Removing the front adapter-retention bracket.............92

Installing the front adapter-retention bracket .............93

Installing the front USB connector assembly .............93

Removing the hot-swap power supply cage .............94

Installing the hot-swap power supply cage ..............95

Removing the mini-SAS/SATA controller...............96

Installing the SAS/SATA controller .................97

Removing the optional mini-PCI-X enablement card ..........97

Installing the optional mini-PCI-X enablement card ...........98

Removing the IBM ServeRAID-MR10i SAS/SATA controller .......99

Installing the IBM ServeRAID-MR10i SAS/SATA controller .......100

Removing an IBM Remote Supervisor Adapter II SlimLine .......102

Installing an IBM Remote Supervisor Adapter II SlimLine ........102

Removing and replacing FRUs ..................105

Removing a non-hot-swap power supply ..............105

Installing a non-hot-swap power supply ..............107

Removing the microprocessor and fan sink .............109

Installing a microprocessor and fan sink ..............111

Removing the system board ..................114

Installing the system board ...................116

Chapter 5. Diagnostics .....................121

Diagnostic tools ........................121

POST ............................121

POST beep codes ......................122

No-beep symptoms ......................124

Error logs .........................125

POST error codes ......................127

Checkout procedure ......................137

About the checkout procedure ..................137

iv System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Performing the checkout procedure ................138

Troubleshooting tables .....................139

CD or DVD drive problems ...................139

Diskette drive problems ....................140

General problems ......................141

Hard disk drive problems....................141

Intermittent problems .....................142

Keyboard, mouse, or pointing-device problems............142

Memory problems ......................144

Microprocessor problems....................145

Monitor or video problems ...................145

Optional-device problems ...................147

Power problems .......................148

Serial port problems .....................149

ServerGuide problems.....................149

Software problems ......................150

Universal Serial Bus (USB) port problems .............151

Error LEDs ..........................152

Power-supply LEDs.......................153

Diagnostic programs and messages ................155

Running the diagnostic programs.................156

Diagnostic text messages ...................157

Viewing the test log......................157

Diagnostic messages .....................157

Updating (flash-update) the BIOS code on the server ..........216

Recovering from a BIOS update failure ...............216

System-error log messages ....................219

Solving SAS problems......................227

Solving power problems .....................227

Solving Ethernet controller problems ................228

Solving undetermined problems ..................229

Problem determination tips ....................230

Appendix A. Getting help and technical assistance ..........231

Before you call ........................231

Using the documentation.....................231

Getting help and information from the World Wide Web .........231

Software service and support ...................232

Hardware service and support ...................232

IBM Taiwan product service ....................232

Appendix B. Notices ......................233

Trademarks..........................233

Important notes ........................234

Particulate contamination.....................235

Documentation format ......................236

Electronic emission notices ....................236

Federal Communications Commission (FCC) statement ........236

Industry Canada Class A emission compliance statement ........237

Avis de conformité à la réglementation d'Industrie Canada .......237

Australia and New Zealand Class A statement ............237

United Kingdom telecommunications safety requirement ........237

European Union EMC Directive conformance statement ........237

Germany Class A statement ..................237

Japan VCCI Class A statement .................238

Contents v

Japan Electronics and Information Technology Industries Association (JEITA)

statement ........................239

Korea Communications Commission (KCC) statement .........239

Russia Electromagnetic Interference (EMI) Class A statement ......239

People's Republic of China Class A electronic emission statement ....239

Taiwan Class A compliance statement ...............239

Index ............................241

vi System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Safety

Before installing this product, read the Safety Information.

Antes de instalar este produto, leia as Informações de Segurança.

Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.

Læs sikkerhedsforskrifterne, før du installerer dette produkt.

Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.

Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.

Avant d'installer ce produit, lisez les consignes de sécurité.

Vor der Installation dieses Produkts die Sicherheitshinweise lesen.

Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.

Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.

Antes de instalar este produto, leia as Informações sobre Segurança.

Antes de instalar este producto, lea la información de seguridad.

Läs säkerhetsinformationen innan du installerar den här produkten.

© Copyright IBM Corp. 2008 vii

Guidelines for trained service technicians

This section contains information for trained service technicians.

Inspecting for unsafe conditions

Use the information in this section to help you identify potential unsafe conditions in
an IBM®product that you are working on. Each IBM product, as it was designed
and manufactured, has required safety items to protect users and service
technicians from injury. The information in this section addresses only those items.
Use good judgment to identify potential unsafe conditions that might be caused by
non-IBM alterations or attachment of non-IBM features or options that are not
addressed in this section. If you identify an unsafe condition, you must determine
how serious the hazard is and whether you must correct the problem before you
work on the product.

Consider the following conditions and the safety hazards that they present:
v Electrical hazards, especially primary power. Primary voltage on the frame can

cause serious or fatal electrical shock.

v Explosive hazards, such as a damaged CRT face or a bulging or leaking

capacitor.

v Mechanical hazards, such as loose or missing hardware.

To inspect the product for potential unsafe conditions, complete the following steps:

1. Make sure that the power is off and the power cord is disconnected.

2. Make sure that the exterior cover is not damaged, loose, or broken, and
observe any sharp edges.

3. Check the power cord:
v Make sure that the third-wire ground connector is in good condition. Use a

meter to measure third-wire ground continuity for 0.1 ohm or less between
the external ground pin and the frame ground.

v Make sure that the power cord is the correct type, as specified in “Power

cords” on page 44.

v Make sure that the insulation is not frayed or worn.

4. Remove the cover.

5. Check for any obvious non-IBM alterations. Use good judgment as to the safety
of any non-IBM alterations.

6. Check inside the server for any obvious unsafe conditions, such as metal filings,
contamination, water or other liquid, or signs of fire or smoke damage.

7. Check for worn, frayed, or pinched cables.

8. Make sure that the power-supply cover fasteners (screws or rivets) have not
been removed or tampered with.

viii System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Guidelines for servicing electrical equipment

Observe the following guidelines when you service electrical equipment:
v Check the area for electrical hazards such as moist floors, nongrounded power

extension cords, and missing safety grounds.

v Use only approved tools and test equipment. Some hand tools have handles that

are covered with a soft material that does not provide insulation from live
electrical currents.

v Regularly inspect and maintain your electrical hand tools for safe operational

condition. Do not use worn or broken tools or testers.

v Do not touch the reflective surface of a dental mirror to a live electrical circuit.

The surface is conductive and can cause personal injury or equipment damage if
it touches a live electrical circuit.

v Some rubber floor mats contain small conductive fibers to decrease electrostatic

discharge. Do not use this type of mat to protect yourself from electrical shock.

v Do not work alone under hazardous conditions or near equipment that has

hazardous voltages.

v Locate the emergency power-off (EPO) switch, disconnecting switch, or electrical

outlet so that you can turn off the power quickly in the event of an electrical
accident.

v Disconnect all power before you perform a mechanical inspection, work near

power supplies, or remove or install main units.

v Before you work on the equipment, disconnect the power cord. If you cannot

disconnect the power cord, have the customer power-off the wall box that
supplies power to the equipment and lock the wall box in the off position.

v Never assume that power has been disconnected from a circuit. Check it to

make sure that it has been disconnected.

v If you have to work on equipment that has exposed electrical circuits, observe

the following precautions:
– Make sure that another person who is familiar with the power-off controls is

near you and is available to turn off the power if necessary.

– When you are working with powered-on electrical equipment, use only one

hand. Keep the other hand in your pocket or behind your back to avoid
creating a complete circuit that could cause an electrical shock.

– When you use a tester, set the controls correctly and use the approved probe

leads and accessories for that tester.

– Stand on a suitable rubber mat to insulate you from grounds such as metal

floor strips and equipment frames.

v Use extreme care when you measure high voltages.
v To ensure proper grounding of components such as power supplies, pumps,

blowers, fans, and motor generators, do not service these components outside of
their normal operating locations.

v If an electrical accident occurs, use caution, turn off the power, and send another

person to get medical aid.

Safety ix

Safety statements

Important:

Each caution and danger statement in this document is labeled with a number. This
number is used to cross reference an English-language caution or danger
statement with translated versions of the caution or danger statement in the Safety
Information document.

For example, if a caution statement is labeled with “Statement 1”, translations for
that caution statement are in the Safety Information document under “Statement 1”.

Be sure to read all caution and danger statements in this document before you
perform the procedures. Read any additional safety information that comes with the
server or optional device before you install the device.

x System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Statement 1:

DANGER

Electrical current from power, telephone, and communication cables is
hazardous.

To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,

maintenance, or reconfiguration of this product during an electrical
storm.

v Connect all power cords to a properly wired and grounded electrical

outlet.

v Connect to properly wired outlets any equipment that will be attached to

this product.

v When possible, use one hand only to connect or disconnect signal

cables.

v Never turn on any equipment when there is evidence of fire, water, or

structural damage.

v Disconnect the attached power cords, telecommunications systems,

networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.

v Connect and disconnect cables as described in the following table when

installing, moving, or opening covers on this product or attached
devices.

To Connect: To Disconnect:

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlet.

5. Turn device ON.

1. Turn everything OFF.

2. First, remove power cords from outlet.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

Safety xi

Statement 2:

CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
a module containing a lithium battery, replace it only with the same module
type made by the same manufacturer. The battery contains lithium and can
explode if not properly used, handled, or disposed of.

Do not:

v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

xii System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Statement 3:

CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:

v Do not remove the covers. Removing the covers of the laser product could

result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.

v Use of controls or adjustments or performance of procedures other than

those specified herein might result in hazardous radiation exposure.

DANGER

Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.

Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.

Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1

`

Safety xiii

Statement 4:

≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb)

CAUTION:
Use safe practices when lifting.

Statement 5:

CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.

2

1

xiv System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Statement 8:

CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.

Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.

Statement 12:

CAUTION:
The following label indicates a hot surface nearby.

Statement 13:

DANGER

Overloading a branch circuit is potentially a fire hazard and a shock hazard
under certain conditions. To avoid these hazards, ensure that your system
electrical requirements do not exceed branch circuit protection
requirements. Refer to the information that is provided with your device for
electrical specifications.

Safety xv

Statement 15:

CAUTION:
Make sure that the rack is secured properly to avoid tipping when the server
unit is extended.

xvi System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Chapter 1. Introduction

This Problem Determination and Service Guide contains information to help you
solve problems that might occur in the IBM System x3200 M2 Types 4367 and
4368 server. It describes the diagnostic tools that come with the server, error codes
and suggested actions, and instructions for replacing failing components.

Replaceable components are of three types:
v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your

responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for
the installation.

v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or

request IBM to install it, at no additional charge, under the type of warranty
service that is designated for the server.

v Field replaceable unit (FRU): FRUs must be installed only by trained service

technicians.

For information about the terms of the warranty and getting service and assistance,
see the Warranty and Support Information document.

Related documentation

In addition to this document, the following documentation also comes with the
server:

v Installation Guide

This printed document contains instructions for setting up the server and basic
instructions for installing some optional devices.

v User’s Guide

This document is in Portable Document Format (PDF) on the IBM xSeries
Documentation CD. It provides general information about the server, including

information about features, and how to configure the server. It also contains
detailed instructions for installing, removing, and connecting optional devices that
the server supports.

v Rack Installation Instructions

This printed document contains instructions for installing the server in a rack.

v Safety Information

This document is in PDF on the IBM System x Documentation CD. It contains
translated caution and danger statements. Each caution and danger statement
that appears in the documentation has a number that you can use to locate the
corresponding statement in your language in the Safety Information document.

v Warranty and Support Information

This document is in PDF on the System x Documentation CD. It contains
information about the terms of the warranty and getting service and assistance.

®

Depending on the server model, additional documentation might be included on the
IBM System x Documentation CD.

The xSeries and System x Tools Center is an online information center that
contains information about tools for updating, managing, and deploying firmware,
device drivers, and operating systems. The xSeries and System x Tools Center is at
http://publib.boulder.ibm.com/infocenter/toolsctr/v1r0/index.jsp.

© Copyright IBM Corp. 2008 1

The server might have features that are not described in the documentation that
comes with the server. The documentation might be updated occasionally to include
information about those features, or technical updates might be available to provide
additional information that is not included in the server documentation. These
updates are available from the IBM Web site. To check for updated documentation
and technical updates, complete the following steps.

Note: Changes are made periodically to the IBM Web site. The actual procedure
might vary slightly from what is described in this document.

1. Go to http://www.ibm.com/systems/support/.

2. Under Product support, click System x.

3. Under Popular links, click Publications lookup.

4. From the Product family menu, select System x3200 M2 and click Continue.

Notices and statements in this document

The caution and danger statements that appear in this document are also in the
multilingual Safety Information document, which is on the IBM System x
Documentation CD. Each statement is numbered for reference to the corresponding
statement in the Safety Information document.

The following notices and statements are used in this document:

v Note: These notices provide important tips, guidance, or advice.
v Important: These notices provide information or advice that might help you avoid

inconvenient or problem situations.

v Attention: These notices indicate potential damage to programs, devices, or

data. An attention notice is placed just before the instruction or situation in which
damage might occur.

v Caution: These statements indicate situations that can be potentially hazardous

to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.

v Danger: These statements indicate situations that can be potentially lethal or

extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.

2 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Features and specifications

The following information is a summary of the features and specifications of the
server. Depending on the server model, some features might not be available, or
some specifications might not apply.

Table 1. Features and specifications

Microprocessor:

v Supports one Intel Core

dual-core or Xeon dual-core or
quad-core microprocessor
Note: Intel Virtualization Technology
(VT) is not available on the Core 2
Duo E4600; however, these
microprocessors can only run
paravirtualization.

v 2 MB, 6 MB, or 12 MB Level-2 cache
v 800, 1066, or 1333 MHz front-side

bus (FSB)

Memory:

v Minimum: 512 MB
v Maximum: 8 GB
v Types: PC2-5300 or PC2-6400, ECC

unbuffered double-data-rate 2
(DDR2) 667 or 800 MHz SDRAM

v Connectors: four dual inline memory

module (DIMM) connectors, two-way
interleaved

Drives (depending on the model):

v Diskette (optional): External or

internal USB FDD drive and memory
key

v Hard disk drive: Hot-swap SAS,

hot-swap SATA, or simple-swap
SATA

v One of the following SATA attached

optical drives:
– DVD-ROM
– Multiburner (optional)

Drive bays (depending on the
model):

v Two 5.25 in. half-high bays (one

optical drive installed)

v One 3.5 in. slim-high

removable-media drive bay (optional
diskette drive)

v Four 3.5 in. or 2.5 in. slim-high hard

disk drive bays (some models)

v Eight 2.5 in. slim-high hard disk drive

bays (some models)

PCI expansion slots (depending on
the model):

v One PCI Express x8 slot
v One PCI Express x4 slot (x4 slot with

x1 electrical)

v One PCI-X 64-bit/133 MHz slot

Note: This PCI-X slot is enabled
when an optional PCI-X enablement
card is installed in the mini-PCI slot
on the system board. When no
mini-PCI-X enablement card installed,
this slot has no function.

v Two PCI 32-bit/33 MHz slots

™

2 Duo

Fans:

Three speed-controlled fans.

Power supply:

One of the following power supplies:
v One or two redundant 430-watt (90-240

V ac)

v One non-redundant 401-watt (90-240 V

ac)

Size:

v Height: 438 mm (17.25 in.)
v Depth: 540 mm (21.25 in.)
v Width: 216 mm (8.5 in.)
v Weight: 16.3 kg (36 lb) to 25.2 kg (56

lb) depending upon configuration

Integrated functions:

v Mini-baseboard management controller

(mini-BMC)

v Broadcom BCM5722 10/100/1000

Ethernet controller on the system board
with RJ-45 Ethernet port

v One internal single-channnel (four ports

per channel) SAS/SATA controller
(mini-PCI slot)

v Two serial ports
v One parallel port
v Six-port Serial ATA controller
v Eight Universal Serial Bus (USB) v2.0

ports (two on front and four on rear, one
internal for optional tape drive, and one
internal for optional Remote Supervisor
Adapter II SlimLine)

v Onboard ATI ES1000 video controller

– Compatible with SVGA and VGA
– 64 MB DDR2 SDRAM video memory

Diagnostic LEDs:

v Fans
v Hard disk drives
v Memory
v Microprocessor
v PCI slots
v Power supply
v VRD

Acoustical noise emissions:

v Sound power, idling: 5.0 bel
v Sound power, operating: 5.3 bel

Environment:

v Air temperature:

– Server on: 10° to 35°C (50° to 95°F)

Altitude: 0 to 914.4 m (3000 ft)

– Server on: 10° to 32°C (50° to 89.6°F)

Altitude: 914.4 m (3000 ft) to 2133.6 m
(7000 ft)

– Server off: 10° to 43°C (50° to 109.4°F)

Maximum altitude: 2133.6 m (7000 ft)

– Shipping: -40° to 60°C (-40° to 140°F)

v Humidity (operating and storage):

– Server on: 8% to 80%
– Server off: 8% to 80%

Heat output:

Approximate heat output in British thermal
units (Btu) per hour:
v Minimum configuration: 630 Btu per hour

(185 watts)

v Maximum configuration: 1784 Btu per hour

(523 watts)

Electrical input:

v Sine-wave input (50 or 60 Hz) required
v Input voltage and frequency ranges

automatically selected

v Input voltage low range:

– Minimum: 100 V ac
– Maximum: 127 V ac

v Input voltage high range:

– Minimum: 200 V ac
– Maximum: 240 V ac

v Input kilovolt-amperes (kVA) approximately:

– Minimum: 0.20 kVA (all models)
– Maximum: 0.55 kVA

Notes:

1. Power consumption and heat output vary
depending on the number and type of
optional features that are installed and the
power-management optional features that
are in use.

2. These levels were measured in controlled
acoustical environments according to the
procedures specified by the American
National Standards Institute (ANSI) S12.10
and ISO 7779 and are reported in
accordance with ISO 9296. Actual
sound-pressure levels in a given location
might exceed the average stated values
because of room reflections and other
nearby noise sources. The declared
sound-power levels indicate an upper limit,
below which a large number of computers
will operate.

Chapter 1. Introduction

3

Server controls, LEDs, and power

This section describes the controls and light-emitting diodes (LEDs) and how to turn
the server on and off.

Front view

The following illustration shows the controls, LEDs, and connectors on the front of
the server.

Power-on
LED

Power-control
button

Hard disk drive
activity LED

System-error
LED

USB connectors

CD-eject or
DVD-eject button

CD or DVD drive
activity LED

Optional
diskette-eject
button
Optional
diskette drive
activity LED

Power-on LED

When this LED is lit and not flashing, it indicates that the server is turned
on. When this LED is flashing, it indicates that the server is turned off and
still connected to an ac power source. When this LED is off, it indicates that
ac power is not present, or the power supply or the LED itself has failed. A
power LED is also on the rear of the server.

Note: If this LED is off, it does not mean that there is no electrical power in
the server. The LED might be burned out. To remove all electrical power
from the server, you must disconnect the power cords from the electrical
outlets.

Power-control button

Press this button to turn the server on and off manually.

Hard disk drive activity LED

When this LED is flashing, it indicates that the associated hard disk drive is
in use.

USB connectors

Connect USB devices to these connectors.

CD-eject or DVD-eject button

Press this button to release a CD from the CD drive or a DVD from the
DVD drive.

4 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

CD or DVD drive activity LED

When this LED is lit, it indicates that the CD drive or DVD drive is in use.

(Optional) diskette-eject button

Press this button to release a diskette from the diskette drive.

(Optional) diskette drive activity LED

When this LED is lit, it indicates that the diskette drive is in use.

Hot-swap hard disk drive activity LED (some models)

On some server models, each hot-swap drive has a hard disk drive activity
LED. When this green LED is flashing, it indicates that the associated hard
disk drive is in use.

When the drive is removed, this LED also is visible on the hard disk drive
backplane, next to the drive connector. The backplane is the printed circuit
board behind drive bays 4 through 7 (or bays 4 through 11 on some

2.5-inch hard disk drive SAS models).

Hot-swap hard disk drive status LED (some models)

On some server models, each hot-swap hard disk drive has an amber
status LED. If this amber status LED for a drive is lit, it indicates that the
associated hard disk drive has failed.

If an optional IBM ServeRAID controller is installed in the server and the
LED flashes slowly (one flash per second), it indicates that the drive is
being rebuilt. When the LED is flashing rapidly (three flashes per second), it
indicates that the controller is identifying the drive.

When the drive is removed, this LED also is visible on the hard disk drive
backplane, below the hot-swap hard disk drive activity LED.

Chapter 1. Introduction 5

Rear view

The following illustration shows the connectors and LEDs on the rear of the server.

Power cord

AC power LED

DC power LED

Serial 2 (Com2)

Parallel

Serial 1 (Com1)

Video

USB 3 and 4

Ethernet
connector

USB 1 and 2

Remote
Supervisor
Adapter II
SlimLine
(Ethernet)

Power-cord connector

Connect the power cord to this connector.

AC power LED

On some server models, each hot-swap power supply has an ac power
LED and a dc power LED. During typical operation, both the ac and dc
power LEDs are lit.

DC power LED

On some server models, each hot-swap power supply has a dc power LED
and an ac power LED. During typical operation, both the ac and dc power
LEDs are lit.

Ethernet transmit/
receive activity LED
(amber)

Ethernet link
status LED
(green)

Serial 2 connector

Connect a 9-pin serial device to this connector.

Parallel connector

Connect a parallel device to this connector.

Serial 1 connector

Connect a 9-pin serial device to this connector.

Video connector

Connect a monitor to this connector.

USB connectors

Connect USB devices to these connectors.

Ethernet connector

Use this connector to connect the server to a network.

Ethernet transmit/receive activity LED

This LED is on the Ethernet connector on the rear of the server. When this
LED is lit, it indicates that there is activity between the server and the
network.

6 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Ethernet link status LED

This LED is on the Ethernet connector on the rear of the server. When this
LED is lit, it indicates that there is an active connection on the Ethernet
port.

Remote Supervisor Adapter II SlimLine/Ethernet connector

Use this connector to connect the Remote Supervisor Adapter II SlimLine to
a network.

Server power features

When the server is connected to an ac power source but is not turned on, the
operating system does not run, and all core logic except the service processor is
shut down; however, the server can respond to requests from the service processor,
such as a remote request to turn on the server. The power-on LED flashes to
indicate that the server is connected to ac power but not turned on.

Turning on the server

Approximately 20 seconds after the server is connected to ac power, the
power-control button becomes active, and one or more fans might start running to
provide cooling while the server is connected to power. You can turn on the server
and start the operating system by pressing the power-control button.

The server can also be turned on in any of the following ways:
v If a power failure occurs while the server is turned on, the server will restart

automatically when power is restored.

v If your operating system supports the systems-management software for an

optional Remote Supervisor Adapter II SlimLine, the systems-management
software can turn on the server.

v If your operating system supports the Wake on LAN feature, the Wake on LAN

feature can turn on the server.

v If an optional Remote Supervisor Adapter II SlimLine is installed in the server, the

server can be turned on from the Remote Supervisor Adapter II SlimLine user
interface.

Note: When 4 GB or more of memory (physical or logical) is installed, some
memory is reserved for various system resources and is unavailable to the
operating system. The amount of memory that is reserved for system resources
depends on the operating system, the configuration of the server, and the
configured PCI optional devices.

Turning off the server

When you turn off the server and leave it connected to ac power, the server can
respond to requests from the service processor, such as a remote request to turn
on the server. While the server remains connected to ac power, one or more fans
might continue to run. To remove all power from the server, you must disconnect it
from the power source.

Some operating systems require an orderly shutdown before you turn off the server.
See your operating-system documentation for information about shutting down the
operating system.

Statement 5:

Chapter 1. Introduction 7

CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.

2

1

The server can be turned off in any of the following ways:
v You can turn off the server from the operating system, if your operating system

supports this feature. After an orderly shutdown of the operating system, the
server will be turned off automatically.

v You can press the power-control button to start an orderly shutdown of the

operating system and turn off the server, if your operating system supports this
feature.

v If the operating system stops functioning, you can press and hold the

power-control button for more than 4 seconds to turn off the server.

v If an optional Remote Supervisor Adapter II SlimLine is installed in the server, the

server can be turned off from the Remote Supervisor Adapter II SlimLine user
interface.

v If the Wake on LAN feature turned on the server, the Wake on LAN feature can

turn off the server.

v The server can turn itself off as an automatic response to a critical system

failure.

8 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Connectors, LEDs, and jumpers

The illustrations in this section show the connectors, light-emitting diodes (LEDs),
and jumpers on the system board. The illustrations might differ slightly from your
hardware.

System-board internal connectors

The following illustration shows the internal connectors on the system board.

Main power

System
fan connector

Battery

Microprocessor
power

Microprocessor fan

(optional) External USB diskette drive

DIMM 1
DIMM 2

DIMM 3
DIMM 4

Microprocessor
Front panel

Hard disk drive fan

Front USBs
SATA 0

SATA 1
SATA 2

SATA 3
SATA 4
SATA 5

Hot-swap hard
disk drive backplane

USB tape drive

PCI-X enablement
card connector

Wake on LAN

Mini-BMC boot loader

Mini-PCI slot

Mini-BMC JTAG connector

Chapter 1. Introduction 9

System-board external connectors

The following illustration shows the external input/output (I/O) connectors on the
system board.

Power cord
AC power LED
DC power LED

Serial 2 (Com2)

Parallel

Serial 1 (Com1)

Video

USB 3 and 4

Ethernet
connector

USB 1 and 2

Remote
Supervisor
Adapter II
SlimLine
(Ethernet)

Ethernet transmit/
receive activity LED
(amber)

Ethernet link
status LED
(green)

10 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

System-board optional-devices connectors

The following illustration shows the system-board connectors for user-installable
optional devices.

Remote Supervisor
Adapter II Slim Line

Slot 1, PCI Express x8

Slot 2, PCI Express x4 (x1)

Slot 3, PCI-X 64-bit 133 MHz

Slot 4, PCI 32-bit 33 MHz

DIMM 1
DIMM 2

DIMM 3
DIMM 4

Slot 5, PCI 32-bit 33 MHz

Chapter 1. Introduction 11

System-board LEDs

The following illustration shows the LEDs on the system board.

Slot 1, PCI Express x8 LED

Slot 2, PCI Express x4 LED

Slot 3, PCI-X 64-bit 133 MHz LED

Board VRD fault LED

Standby power LED

System fan LED

Microprocessor
fan LED

DIMM 1
LED

DIMM 2
LED

DIMM 3
LED

DIMM 4
LED

Hard drive
fan LED

Slot 4, PCI 32-bit 33 MHz LED

Slot 5, PCI 32-bit 33 MHz LED

Mini-BMC
heartbeat LED

Mini-PCI slot
LED

Microprocessor LED

12 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

System-board jumpers

The following illustration shows the jumpers on the system board.

Boot block
jumper (JP6)

Clear CMOS
jumper (JP1)

Mini-BMC
force update
jumper (JP3)

The following table describes the function of each jumper block.

Table 2. System-board jumper blocks

Jumper number Jumper name Jumper setting

JP1 Clear CMOS jumper

v Pins 1 and 2: Keep CMOS data (default)
v Pins 2 and 3: Clear the CMOS data, which

clears the power-on password. Make sure that
the ac power source is disconnected from the
server.
Note: Changing the position of this jumper
does not affect the administrator password
check if an administrator password is set. If the
administrator password is set and forgotten,
remove and then reinstall the battery.

JP3 Mini-BMC force update Pins 1 and 2: Open (default).

Note: You do not need to set this jumper because
it stays at this setting.

JP6 Boot block jumper (JP6)

v Pins 1 and 2: Normal (default)
v Pins 2 and 3: Recover boot block (see

“Updating (flash-update) the BIOS code on the
server” on page 216)

Chapter 1. Introduction 13

14 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Chapter 2. Configuration information and instructions

The firmware for the server is periodically updated and is available for download
from the Web. This chapter provides information about updating the firmware and
using the configuration utilities.

Updating the firmware

The firmware for the server is periodically updated and is available for download on
the Web. Go tohttp://www.ibm.com/systems/support/ to check for the latest level of
firmware, such as BIOS code, vital product data (VPD) code, device drivers, and
service processor firmware. Download the latest firmware for the server; then, install
the firmware, using the instructions that are included with the downloaded files.

When you replace a device in the server, you might have to either update the
server with the latest version of the firmware that is stored in memory on the device
or restore the pre-existing firmware from a diskette or CD image.

The following items are downloadable from the Web at http://www.ibm.com/systems/
support/:

v BIOS code
v Diagnostics programs
v Mini-BMC firmware
v Ethernet firmware
v ServeRAID firmware
v SAS/SATA firmware

Major components contain VPD code. You can select to update the VPD code when
you update the BIOS code.

Configuring the server

The following configuration programs are available to configure the server:

v Configuration/Setup Utility program

The Configuration/Setup Utility program is part of the basic input/output system
(BIOS) code. You can use this program to configure serial port assignments,
change interrupt request (IRQ) settings, change the device startup sequence, set
the date and time, and set passwords. For information about using this program,
see “Using the Configuration/Setup Utility program” on page 16.

v IBM ServerGuide Setup and Installation CD

The ServerGuide program provides software-setup tools and installation tools
that are designed for the server. Use this CD during the installation of the server
to configure basic hardware features, such as an integrated SAS/SATA controller
with RAID capabilities, and to simplify the installation of the operating system.
For information about using this CD, see “Using the ServerGuide Setup and
Installation CD” on page 21.

v Mini-baseboard management controller utility programs

Use these programs to configure the mini-baseboard management controller, to
update the firmware and sensor data record/field replaceable unit (SDR/FRU)

© Copyright IBM Corp. 2008 15

data, and to remotely manage a network. For information about using these
programs, see “Using the mini-baseboard management controller utility
programs” on page 23.

v Boot Menu program

The Boot Menu program is part of the BIOS code. Use it to override the startup
sequence that is set in the Configuration/Setup Utility program and temporarily
assign a device to be first in the startup sequence. For information about using
this program, see “Using the Boot Menu program” on page 26.

v Broadcom NetXtreme Gigabit Ethernet Boot Agent

The Broadcom NetXtreme Gigabit Ethernet Boot Agent is part of the BIOS. You
can use it to configure the network as a startable device, and you can customize
where the network startup optional devices occur in the startup sequence. Enable
and disable the Broadcom NetXtreme Gigabit Ethernet Boot Agent from the
Configuration/Setup Utility program. For information, see “Enabling the Broadcom
NetXtreme Gigabit Ethernet Boot Agent” on page 26.

v Broadcom NetXtreme Gigabit Ethernet controller configuration

To configure the integrated Gigabit Ethernet controller, see “Configuring the
Broadcom NetXtreme Gigabit Ethernet controller” on page 27.

v LSI Configuration Utility program

Use the LSI Configuration Utility program to configure the integrated SAS/SATA
controller with RAID capabilities and the devices that are attached to it. For
information about using this program, see “LSI Configuration Utility program” on
page 27.

The following table lists the different server configurations and the applications
that are available for configuring and managing RAID arrays.

Table 3.

RAID array configuration
(before operating system is

Server configuration

Integrated SATA and no SAS
controller card installed

SAS/SATA controller card
(LSI 1064e) installed

ServeRAID-MR10i adapter
installed

installed)

None None

LSI Utility (BIOS Utility
Ctrl+C), ServerGuide

ServeRAID Manager
Hardware Boot CD, BIOS
Utility (Ctrl+A), ServerGuide

v Remote Supervisor Adapter II SlimLine configuration

For information about setting up and cabling a Remote Supervisor Adapter II
SlimLine for use in an Advanced System Management (ASM) network, see
“Setting up a Remote Supervisor Adapter II SlimLine” on page 29.

Using the Configuration/Setup Utility program

This section provides instructions for starting the Configuration/Setup Utility program
and descriptions of the menu choices that are available.

Starting the Configuration/Setup Utility program

To start the Configuration/Setup Utility program, complete the following steps:

1. Turn on the server. If the server is already on when you start this procedure,
you must shut down the operating system, turn off the server, wait a few
seconds until all in-use LEDs are turned off, and restart the server.

RAID array management
(after operating system is
installed)

MyStorage (for monitoring
storage only)

ServeRAID Manager,
ARCCONF (CLI)

16 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

2. When the message Press F1 for Configuration/Setup, Press F12 for Boot
Menu is displayed, press F1. (This prompt is displayed on the screen for only a

few seconds. You must press F1 quickly.) If you have set both a power-on
password and an administrator password, you must type the administrator
password to access the full Configuration/Setup Utility menu. If you do not type
the administrator password, a limited Configuration/Setup Utility menu is
available.

3. Follow the instructions on the screen.

Configuration/Setup Utility menu choices

The following choices are on the Configuration/Setup Utility main menu. Depending
on the version of the BIOS code, some menu choices might differ slightly from
these descriptions.

Note: When you use the server for the first time, you might want to use the
Configuration/Setup Utility menu choice Load Default Settings to reset the
Configuration/Setup Utility menu choices to the factory default settings, in case they
were changed before you received the server. Otherwise, some choices might not
be displayed in the menu.

v System Summary

Select this choice to view configuration information, including the amount of
installed memory. When you make configuration changes through other choices
in the Configuration/Setup Utility program, the changes are reflected in the
system summary; you cannot change settings directly in the system summary.

This choice is on the full and limited Configuration/Setup Utility menu.
– Processor Summary

Select this choice to view the processor information, including the type, speed,
and cache size of the microprocessor.

v System Information

Select this choice to view information about the server. When you make changes
through other choices in the Configuration/Setup Utility program, some of those
changes are reflected in the system information; you cannot change settings
directly in the system information.

This choice is on the full Configuration/Setup Utility menu only.

v Devices and I/O Ports

Select this choice to view or change device assignments and input/output (I/O)
ports. Select this choice to enable or disable the integrated SAS/SATA controller
and Ethernet controller, and standard connectors (such as serial and parallel).
Enable is the default setting for all controllers. If you disable a device, it cannot
be configured, and the operating system will not be able to detect it (this is
equivalent to disconnecting the device). If you disable the integrated SAS/SATA
controller and no SAS/SATA adapter is installed, the server will have no
SAS/SATA capability. If you disable the integrated Ethernet controller and no
Ethernet adapter is installed, the server will have no Ethernet capability.

This choice is on the full Configuration/Setup Utility menu only.
– Serial Port 1

Select this choice to set up serial port 1.

– Serial Port 2

Select this choice to set up serial port 2.

– Parallel Port Setup

Select this choice to set up the parallel port and to adjust the parallel port
resources and features.

Chapter 2. Configuration information and instructions 17

– Remote Console Redirection

Select this choice to enable and configure serial remote video and keyboard
redirection.

– Internal Floppy Support

Select this choice to disable or enable the diskette drive.

– SATA Programming Interface

Select this choice to disable, enable, or configure the Serial ATA.
To comply with the 4690 OS requirement, this option provides a Legacy Only

(4690) mode that you can select from the menu. When you select the Legacy
Only (4690) mode, this enables the SATA 0 through SATA 3 ports for the

4690 OS.

– Planar Ethernet

Select this choice to disable or enable the Ethernet on the system board.

– USB Support

Select this choice to enable or disable the USB support.

– Video

Select this choice to view the video information.

– System MAC Addresses

Select this choice to view the MAC addresses for network devices that are
installed in the server.

v Date and Time

Select this choice to set the date and time in the server, in 24-hour format
(hour:minute:second).

This choice is on the Configuration/Setup Utility menu only.

v System Security

Select this choice to set passwords. See “Using passwords” on page 21 for more
information about passwords.

– Administrator Password

This choice is on the full Configuration/Setup Utility menu only.
Select this choice to set or change an administrator password. An

administrator password is intended to be used by a system administrator; it
limits access to the full Configuration/Setup Utility menu. If an administrator
password is set, the full Configuration/Setup Utility menu is available only if
you type the administrator password at the password prompt.

– Power-on Password

Select this choice to set, change, or delete a power-on password.

v Start Options

Select this choice to view or change the startup options. Changes in the start
options take effect when you restart the server.

You can set keyboard operating characteristics, such as the keyboard speed, and
you can specify whether the server starts with the keyboard number lock on or
off.

You can enable or disable the hard disk drive self-monitoring, analysis, and
reporting technology (SMART) function.

You can enable a virus-detecting test that checks for changes in the boot record
when the server starts.

– Startup Sequence Options

18 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Select this choice to view the Startup Sequence Options menu. The startup
sequence specifies the order in which the server checks devices to find a boot
record. The server starts from the first boot record that it finds.

v Advanced Setup

Select this choice to change values for advanced hardware features, such as
CPU options and PCI configuration.

Important: The server might malfunction if these settings are incorrectly
configured. Follow the instructions on the screen carefully.

This choice is on the full Configuration/Setup Utility menu only.
– CPU Options

Select this choice to view or change the options that control the behavior of
the CPU.

– PCI Bus Control

Select this choice to view or change the system resources that are used by
the installed PCI or PCI-Express devices.

– RSA II Settings

This choice is displayed only when a Remote Supervisor Adapter II SlimLine
is installed in the server.

Select this choice to view the DHCP IP address and settings and the Remote
Supervisor Adapter II SlimLine MAC address; to view or change the DHCP
control, static IP address, operating-system USB selections; and to save the
values and reboot the Remote Supervisor Adapter II SlimLine.

– Baseboard Management Controller (BMC) Setting

Select this choice to change the Intelligent Platform Management Interface
(IPMI) settings for the mini-BMC controller.

- IPMI Specification Version
This nonselectable item displays the IPMI specification version.

- BMC Firmware Version
This nonselectable item displays the mini-BMC firmware version.

- BMC Build Date
This nonselectable item displays the date that the mini-BMC code was built.

- BMC Build Level
This nonselectable item displays the version of the mini-BMC code.

- Existing Event Log number
This nonselectable item displays the number of entries in the system-event

log.

- BMC POST Watchdog
This option enables or disables the POST watchdog. Disabled is the

default setting.

- BMC POST Watchdog Timeout
This option enables or disables the mini-BMC POST watchdog timer.

- System - BMC Serial Port Sharing
Select this choice to specify whether the serial port that the mini-BMC uses

is shared with the other system components or is dedicated to the
mini-BMC. When this option is enabled, the mini-BMC controls the serial
port by way of remote commands. If this option is disabled, the serial port
is assigned to the mini-BMC, unless the BMC Serial Port Access Mode
option is set to disabled.

Chapter 2. Configuration information and instructions 19

- BMC Serial Port Access Mode
Select this choice to set the mini-BMC access mode for the system serial

port. Shared is the default setting. You can choose from the following
access modes:

Shared

The serial port is available for use by POST and the operating
system, however, the mni-BMC can still monitor the serial data for
a take-control sequence.

Pre-Boot

The mini-BMC has control of the serial port before the operating
system is booted, however, after the operating system is booted,
the mini-BMC will not have access to the serial port until you turn
off the server or reset the settings.

Dedicated

The mini-BMC has complete control of the serial port. POST and
the operating system will not be allowed to use the serial port.

Disabled

The mini-BMC has access to the serial port.

- Reboot System on NMI
This option sets the mini-BMC timer to automatically reboot the server after

an NMI occurs. Enabled is the default setting.

- User Account Settings
Select this choice to view the user account settings for the mini-BMC.

- BMC Network Configuration
Select this choice to configure specific network settings for the mini-BMC.

- BMC System Event Log
Select this choice to view the mini-BMC system-event log, which contains

all system-error messages that have been generated. Use the arrow keys
to move among pages in the log. Run the diagnostic programs to get more
information about the error codes. Select Clear BMC System Event Log to
clear the mini-BMC system-event logs.

v Event/Error Logs

Select this choice to view or clear error logs.
– System Event/Error Log

Select this choice to view the system-event and error messages that the
system generated during POST and run time. by the SMI handler and by the
service processor. The most recent event or error is displayed first. Use the
Down Arrow key to view the older entries, and use the Up Arrow key to view
the newer entries. Select Clear system logs and press Enter to erase the
system event/error log.

v Save Settings

Select this choice to save the changes that you have made in the settings.

v Restore Settings

Select this choice to cancel the changes that you have made in the settings and
restore the previous settings.

v Load Default Settings

Select this choice to cancel the changes that you have made in the settings and
restore the factory settings.

v Exit Setup

20 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Select this choice to exit from the Configuration/Setup Utility program. If you have
not saved the changes that you have made in the settings, you are asked
whether you want to save the changes or exit without saving them.

Using passwords

You can use any combination of up to seven characters (A - Z,a-z,and0-9)for
the power-on (user) password or the administrator password.

If you set a power-on password and an administrator password, you can type either
password at the password prompt that is diaplayed as you start the computer.
However, if you want to change the settings in the Configuration/Setup Utility
program, you must type the administrator password to access the full
Configuration/Setup Utility menu. If you type the power-on password, you have
access to only the limited Configuration/Setup Utility menu.

Keep a record of the password in a secure place. If you forget the power-on
password or administrator password, you can regain access to the computer
through one of the following methods:

v If you have forgotten the power-on password and an administrator password is

set, type the administrator password at the power-on prompt. Start the
Configuration/Setup Utility program and change the power-on password.

v Remove the battery and then install the battery.

Using the ServerGuide Setup and Installation CD

The ServerGuide Setup and Installation CD contains a setup and installation
program that is designed for your server. The ServerGuide program detects the
server model and optional hardware devices that are installed and uses that
information during setup to configure the hardware. The ServerGuide program
simplifies operating-system installations by providing updated device drivers and, in
some cases, installing them automatically.

If the ServerGuide Setup and Installation CD did not come with the server, you can
download a free image of the CD or purchase the CD from the ServerGuide
fulfillment Web site at http://www.ibm.com/systems/management/serverguide/
sub.html. To download the free image, click IBM Service and Support Site.

The ServerGuide program has the following features:

v An easy-to-use interface
v Diskette-free setup, and configuration programs that are based on detected

hardware

v ServeRAID Manager program, which configures your ServeRAID adapter or

integrated SAS/SATA controller with RAID capabilities

v LSI Configuration Utility program that you use to set up and configure RAID

arrays.

Note: The LSI Configuration Utility program on the ServerGuide Setup and
Installation CD provides limited RAID capability. Use the LSI Configuration Utility

program that is integrated in the BIOS to get the full range of RAID configuration
capabilities. Start the server and watch the monitor; at the prompt <<< Press
<CTRL><C> to start LSI Configuration Utility >>> press Ctrl+C.

v

v Device drivers that are provided for the server model and detected hardware
v File-system type that is selectable during setup

Chapter 2. Configuration information and instructions 21

ServerGuide features

Features and functions can vary slightly with different versions of the ServerGuide
program. To learn more about the version that you have, start the ServerGuide
Setup and Installation CD and view the online overview. Not all features are
supported on all server models.

The ServerGuide program requires a supported IBM server with an enabled
startable (bootable) CD drive. In addition to the ServerGuide Setup and Installation
CD, you must have the operating-system CD to install the operating system.

The ServerGuide program performs the following tasks:

v Sets system date and time
v Detects an installed SAS RAID adapter or controller and runs the SAS RAID

configuration program

v Checks the microcode (firmware) levels of a ServeRAID adapter and determines

whether a later level is available from the CD

v Detects installed hardware options and provides updated device drivers for most

adapters and devices

v Provides diskette-free installation for supported Windows operating systems
v Includes an online readme file with links to tips for your hardware and operating

system installation

Setup and configuration overview

When you use the ServerGuide Setup and Installation CD, you do not need setup
diskettes. You can use the CD to configure any supported IBM server model. The
setup program provides a list of tasks that are required to set up the server model.
On a server with a ServeRAID adapter or integrated SAS/SATA controller with RAID
capabilities, you can run the Adaptec RAID configuration programs to create logical
drives.

Note: Features and functions can vary slightly with different versions of the
ServerGuide program.

When you start the ServerGuide Setup and Installation CD, the program prompts
you to complete the following tasks:

v Select your language.
v Select your keyboard layout and country.
v View the overview to learn about ServerGuide features.
v View the readme file to review installation tips for your operating system and

adapter.

v Start the operating-system installation. You will need your operating-system CD.

Typical operating system installation

The ServerGuide program can reduce the time it takes to install an operating
system. It provides the device drivers that are required for your hardware and for
the operating system that you are installing. This section describes a typical
ServerGuide operating-system installation.

Note: Features and functions can vary slightly with different versions of the
ServerGuide program.

1. After you have completed the setup process, the operating-system installation
program starts. (You will need your operating-system CD to complete the
installation.)

22 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

2. The ServerGuide program stores information about the server model, service
processor, hard disk drive controllers, and network adapters. Then, the program
checks the CD for newer device drivers. This information is stored and then
passed to the operating-system installation program.

3. The ServerGuide program prompts you to insert your operating-system CD and
restart the server. At this point, the installation program for the operating system
takes control to complete the installation.

Installing your operating system without using ServerGuide

If you have already configured the server hardware and you are not using the
ServerGuide program to install your operating system, complete the following steps
to download the latest operating-system installation instructions from the IBM Web
site:

Note: Changes are made periodically to the IBM Web site. The actual procedure
might vary slightly from what is described in this document.

1. Go to http://www.ibm.com/systems/support/

2. Under Product support, click System x.

3. From the menu on the left side of the page, click System x support search.

4. From the Task menu, select Install.

5. From the Product family menu, select System x3200 M2.

6. From the Operating system menu, select your operating system, and then click

Search to display the available installation documents.

Using the mini-baseboard management controller utility programs

Use the mini-baseboard management controller utility programs to configure the
mini-baseboard management controller, download firmware updates and SDR/FRU
updates, and remotely manage a network.

Using the mini-baseboard management controller setup utility
program

Use the mini-baseboard management controller setup utility program to view or
change mini-baseboard management controller information, user management, LAN
configuration, and LAN alert settings. To download the program, complete the
following steps.

Note: Changes are made periodically to the IBM Web site. The actual procedure
might vary slightly from what is described in this document.

1. Go tohttp://www.ibm.com/systems/support/.

2. Under Product support, click System x.

3. Under Popular links, click Software and device drivers.

4. Click IBM System x3200 M2 to display the matrix of downloadable files for the
server.

5. From the BMC software, copy the files bmc.exe and Init.ini to a setup utility
diskette.

To start the mini-baseboard management controller setup utility program, complete
the following steps:

1. Turn on the server.

2. Insert the setup utility diskette into the diskette drive.

3. From a command line, type bmc and press Enter.

Chapter 2. Configuration information and instructions 23

For the program to interface with the mini-baseboard management controller, the
parameters in the Intf.ini file must be set correctly. To modify the Intf.ini file, select 0
from the main menu and use the arrow keys to select settings for the following
parameters:

v System interface: This is the interface through which system software sends

and receives messages to and from the mini-baseboard management controller.
Select KCS (keyboard controller style).

v Port Address: This is the base address of the system interface.
v Register Spacing: Select ByteBoundary, ThirtyTwoBitBoundary,or

SixteenBitBoundary.

v Channel Number: Use the arrow keys to select the channel number (0 through

15).

v DHCP Mode: This is the LAN configuration address source.

Using the mini-baseboard management controller configuration
utility program

Use the mini-baseboard management controller configuration utility program to view
or change the mini-baseboard management controller configuration settings and to
save the configuration to a file for use on multiple servers.

To download the program, complete the following steps.

Note: Changes are made periodically to the IBM Web site. The actual procedure
might vary slightly from what is described in this document.

1. Go to http://www.ibm.com/systems/support/.

2. Under Product support, click System x.

3. Under Popular links, click Software and device drivers.

4. Click IBM System x3200 M2 to display the matrix of downloadable files for the
server.

5. From the BMC software, copy the file bmc_cfg.exe to a configuration utility
diskette.

To start the mini-baseboard management controller configuration utility program,
complete the following steps:

1. Turn on the server.

2. Insert the configuration utility diskette into the diskette drive.

3. From a command line, type bmc_cfg and press Enter.

For the program to interface with the mini-baseboard management controller, the
parameters in the Intf.ini file must be set correctly. To modify the Intf.ini file, use the
mini-baseboard management controller setup utility program or a text editor.

Using the mini-baseboard management controller firmware
updates utility program

Use the mini-baseboard management controller firmware update utility program to
download a mini-baseboard management controller firmware update. This program
updates the mini-baseboard management controller firmware only and does not
affect any device drivers.

Important: To ensure proper server operation, be sure to update the
mini-baseboard management controller firmware before you update the BIOS code.

To download the program, complete the following steps.

24 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Note: Changes are made periodically to the IBM Web site. The actual procedure
might vary slightly from what is described in this document.

1. Go to http://www.ibm.com/systems/support/.

2. Under Product support, click System x.

3. Under Popular links, click Software and device drivers.

4. Click IBM System x3200 M2 to display the matrix of downloadable files for the
server.

5. From the BMC software, copy the file Flash.exe to a firmware update diskette.

To update the firmware, use one of the following procedures:
v If the Linux or Windows operating-system update package is available from the

World Wide Web and you have obtained it, follow the instructions that come with
the package.

v If you are using a diskette, complete the following steps:

1. Turn on the server.

2. Insert the firmware update diskette into the diskette drive.

3. From a command line, type flash -? and press Enter.

For the program to interface with the mini-baseboard management controller, the
parameters in the Intf.ini file must be set correctly. To modify the Intf.ini file, use the
mini-baseboard management controller setup utility program or a text editor.

Using the mini-baseboard management controller SDR/FRU
update utility program

Use the mini-baseboard management controller SDR/FRU update utility program to
download an SDR/FRU update.

To download the program, complete the following steps.

Note: Changes are made periodically to the IBM Web site. The actual procedure
might vary slightly from what is described in this document.

1. Go to http://www.ibm.com/systems/support/.

2. Under Product support, click System x.

3. Under Popular links, click Software and device drivers.

4. Click IBM System x3200 M2 to display the matrix of downloadable files for the
server.

5. From the BMC software, copy the file fsloader.exe to an SDR/FRU update
diskette.

To start the mini-baseboard management controller SDR/FRU update utility
program, complete the following steps:

1. Turn on the server.

2. Insert the SDR/FRU update diskette into the diskette drive.

3. From a command line, type fsloader -? and press Enter.

Using the mini-baseboard management controller management utility
program: Use the mini-baseboard management controller management utility

program to remotely manage and configure a server network. The following features
are available from the program:

v IPMI (Intelligent Platform Management Interface) Shell

Chapter 2. Configuration information and instructions 25

Use this feature to remotely perform power-management and system
identification control functions over a LAN or serial port interface from a
command-line interface. Use this feature also to remotely view the event log.

v Serial over LAN Proxy

Use this feature to remotely perform control and management functions over a
Serial over LAN network. Use this feature also to remotely view and change the
BIOS settings.

To download the utility program and create the mini-baseboard management
controller management utility CD, complete the following steps.

Note: Changes are made periodically to the IBM Web site. The actual procedure
might vary slightly from what is described in this document.

1. Go to http://www.ibm.com/systems/support/.

2. Under Product support, click System x.

3. Under Popular links, click Software and device drivers.

4. Click IBM System x3200 M2 to display the matrix of downloadable files for
the server.

5. From the BMC software, use the information on the CD to install and use the
program.

Using the Boot Menu program

The Boot Menu program is a built in, menu-driven configuration program that you
can use to temporarily redefine the first startup device without changing settings in
the Configuration/Setup Utility program.

To use the Boot Menu program, complete the following steps:

1. Restart the server.

2. Press F12.

3. Select the startup device.

The next time the server is started, it returns to the startup sequence that is set in
the Configuration/Setup Utility program.

Enabling the Broadcom NetXtreme Gigabit Ethernet Boot Agent

The Broadcom NetXtreme Gigabit Ethernet Boot Agent is part of the BIOS. You can
use it to configure the network as a startable device, and you can customize where
the network Startup optional devices occurs in the startup sequence. Enable and
disable the Broadcom NetXtreme Gigabit Ethernet Boot Agent from the
Configuration/Setup Utility program.

To enable the Broadcom NetXtreme Gigabit Ethernet boot agent, complete the
following steps:

1. From the Configuration/Setup Utility main menu, select Devices and I/O Ports.
Select Planar Ethernet and set it to Enabled, if it is not already enabled. Press
Esc to exit.

2. From the Start Options menu choice, press Enter and make sure that Planar
Ethernet PXE/DHCP is set to Enabled. Select Startup Sequence Options and
press Enter; then, set the network-planar device as the first startup device.

3. Press Esc twice to exit.

4. Select Save Settings in the Configuration/Setup Utility main menu and press
Enter to save your changes.

26 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Configuring the Broadcom NetXtreme Gigabit Ethernet controller

The Ethernet controller is integrated on the system board. It provides an interface
for connecting to a 10 Mbps, 100 Mbps, or 1 Gbps network and provides full duplex
(FDX) capability, which enables simultaneous transmission and reception of data on
the network. If the Ethernet port in the server supports auto-negotiation, the
controller detects the data-transfer rate (10BASE-T, 100BASE-TX, or 1000BASE-T)
and duplex mode (full-duplex or half-duplex) of the network and automatically
operates at that rate and mode.

You do not have to set any jumpers or configure the controller. However, you must
install a device driver to enable the operating system to address the controller. For
device drivers and information about configuring the Ethernet controller, see the
Broadcom NetXtreme Gigabit Ethernet Software CD that comes with the server. To
find updated information about configuring the controller, complete the following
steps.

Note: Changes are made periodically to the IBM Web site. The actual procedure
might vary slightly from what is described in this document.

1. Go to http://www.ibm.com/systems/support/

2. Under Product support, click System x.

3. Under Popular links, click Publications lookup.

4. From the Product family menu, select System x3200 M2 and click Continue.

LSI Configuration Utility program

Use the LSI Configuration Utility program to configure and manage redundant array
of independent disks (RAID) arrays. Be sure to use this program as described in
this document.

v Use the LSI Configuration Utility program to:

– Perform a low-level format on a hard disk drive
– Create an array of hard disk drives with or without a hot-spare drive
– Set protocol parameters on hard disk drives

The integrated SAS/SATA controller with RAID capabilities supports RAID arrays.
You can use the LSI Configuration Utility program to configure RAID 1 (IM), RAID
1E (IME), and RAID 0 (IS) for a single pair of attached devices. If you install a
different type of RAID adapter, follow the instructions in the documentation that
comes with the adapter to view or change settings for attached devices.

In addition, you can download an LSI command-line configuration program from
http://www.ibm.com/systems/support/.

When you are using the LSI Configuration Utility program to configure and manage
arrays, consider the following information:

v The integrated SAS/SATA controller with RAID capabilities supports the following

features:
– Integrated Mirroring (IM) with hot-spare support (also known as RAID 1)

Use this option to create an integrated array of two disks plus up to two
optional hot spares. All data on the primary disk can be migrated.

– Integrated Mirroring Enhanced (IME) with hot-spare support (also known as

RAID 1E)

Chapter 2. Configuration information and instructions 27

Use this option to create an integrated mirror enhanced array of three to eight
disks, including up to two optional hot spares. All data on the array disks will
be deleted.

– Integrated Striping (IS) (also known as RAID 0)

Use this option to create an integrated striping array of two to eight disks. All
data on the array disks will be deleted.

v Hard disk drive capacities affect how you create arrays. The drives in an array

can have different capacities, but the RAID controller treats them as if they all
have the capacity of the smallest hard disk drive.

v If you use an integrated SAS/SATA controller with RAID capabilities to configure

a RAID 1 (mirrored) array after you have installed the operating system, you will
lose access to any data or applications that were previously stored on the
secondary drive of the mirrored pair.

v If you install a different type of RAID controller, see the documentation that

comes with the controller for information about viewing and changing settings for
attached devices.

Starting the LSI Configuration Utility program

To start the LSI Configuration Utility program, complete the following steps:

1. Turn on the server.

2. When the prompt <<< Press <CTRL><C> to start LSI Configuration Utility
>>> is displayed, press Ctrl+C. If you have set an administrator password, you
are prompted to type the password.

3. To select a controller (channel) from the list of adapters, use the arrow keys and
press Enter.

4. To change the settings of the selected items, follow the instructions on the
screen. If you select Raid Properties, SAS Topology,orAdvanced Adapter
Properties additional screens are displayed.

When you have finished changing settings, press Esc to exit from the program;
select Save to save the settings that you have changed.

Formatting a hard disk drive

Low-level formatting removes all data from the hard disk. If there is data on the disk
that you want to save, back up the hard disk before you perform this procedure.

Note: Before you format a hard disk, make sure that the disk is not part of a
mirrored pair.

To format a drive, complete the following steps:

1. From the list of adapters, select the controller (channel) for the drive that you
want to format and press Enter.

2. Select SAS Topology and press Enter.

3. Select Direct Attach Devices and press Enter.

4. To highlight the drive that you want to format, use the Up Arrow and Down
Arrow keys. To scroll left and right, use the Left Arrow and Right Arrow keys or
the End key. Press Alt+D.

5. To start the low-level formatting operation, select Format and press Enter.

Creating a RAID array of hard disk drives

To create a RAID array of hard disk drives, complete the following steps:

28 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

1. From the list of adapters, select the controller (channel) for the drives that you
want to mirror.

2. Select RAID Properties.

3. Select the type of array that you want to create.

4. Use the arrow keys to highlight the first drive in the pair; then, press the Minus
(-) or Plus (+) key to change the mirror value to Primary.

5. Continue to select the next drive using the Minus (-) or Plus (+) key until you
have selected all the drives for your array.

6. Press C to create the disk array.

7. Select Apply changes and exit menu to create the array.

Setting up a Remote Supervisor Adapter II SlimLine

This section describes how to set up, cable, and configure a Remote Supervisor
Adapter II SlimLine for use on an Advanced System Management (ASM) network
so that you can manage the server remotely.

In addition to the information in this section, see the documentation that comes with
the Remote Supervisor Adapter II SlimLine for information about how to configure
and use an ASM network to manage the server remotely through the Web-based
interface or the text-based interface.

Note: The Web-based interface and text-based interface do not support
double-byte character set (DBCS) languages.

Requirements

Make sure that you have completed the following procedures before you set up the
Remote Supervisor Adapter II SlimLine:

v Install the operating system, using the ServerGuide program and the

documentation that comes with the operating system.

v If you plan to use the remote disk function, install the following software:

– On the server, install Microsoft Windows 2000 with Service Pack 3 or later.
– On the client system, install Microsoft Windows 2000 or later and the Java 1.4

or later Plug-in.

v Make sure that the server has an Internet connection, so that you can download

software and firmware from the IBM support Web site during the installation
process.

v If you plan to configure Simple Network Management Protocol (SNMP) trap alerts

on the Remote Supervisor Adapter II SlimLine, install and compile the
management information base (MIB) on the SNMP manager. The Remote
Supervisor Adapter II SlimLine firmware, the integrated service processor
firmware, and the MIB are available on the ServerGuide Setup and Installation
CD and are fully functional. You can download the latest versions from
http://www.ibm.com/systems/support/.

v If you plan to use the Web-based interface to access the Remote Supervisor

Adapter II SlimLine remotely, install the Java 1.4 or later Plug-in and one of the
following Web browsers on the client system:

– Microsoft Internet Explorer version 5.5 with the latest Service Pack
– Netscape Navigator version 7.0 or later
– Mozilla version 1.3 or later

™

The Web browser must be Java-enabled and must support JavaScript

.

Chapter 2. Configuration information and instructions 29

Cabling the Remote Supervisor Adapter II SlimLine

You can manage the server remotely through the Remote Supervisor Adapter II
SlimLine by using one of the user interfaces and one of the connection methods
that are described in the following table.

Table 4. Cabling tasks to enable remote access to the Remote Supervisor Adapter II
SlimLine

User interface to Remote Supervisor
Adapter II SlimLine

ASM Web-based interface using HTTP LAN using the Ethernet connector
Text-based interface using Telnet

To connect the Ethernet cables, complete the following steps:

1. Connect one end of a Category 3 or Category 5 Ethernet cable to the dedicated
Ethernet connector for the Remote Supervisor Adapter II SlimLine. Connect the
other end of the cable to the network. The following illustration shows the
locations of the Ethernet connectors.

2. To make sure that the network connection is working, check the Ethernet LEDs.
The following illustration shows the locations of the LEDs.

Power cord
AC power LED
DC power LED

Serial 2 (Com2)

Parallel

Serial 1 (Com1)

Connection to Remote Supervisor
Adapter II SlimLine

Video

USB 3 and 4

Ethernet
connector

USB 1 and 2

Remote
Supervisor
Adapter II
SlimLine
(Ethernet)

Ethernet transmit/
receive activity LED
(amber)

Ethernet link
status LED
(green)

Installing the Remote Supervisor Adapter II SlimLine firmware

The software and firmware files that you need are contained in one system service
package installation kit. The kit contains the following files:

v Software and firmware installation instructions
v BIOS code update with support for the Remote Supervisor Adapter II SlimLine
v Diagnostics code update
v Remote Supervisor Adapter II SlimLine device drivers
v Remote Supervisor Adapter II SlimLine firmware update
v Integrated service processor firmware update

30 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

v Video device driver
v Firmware-update utility program

To download and install the software and firmware, complete the following steps.

Note: Changes are made periodically to the IBM Web site. The actual procedure
might vary slightly from what is described in this document.

1. Go to http://www.ibm.com/systems/support/.

2. Under Product support, click System x.

3. Under Popular links, click Software and device drivers.

4. Click System x3200 M2 to display the matrix of downloadable files for the
server.

5. Select the software or firmware package that you want to install. On the next
page, click the link for each file that you want to download. Follow the
instructions that are displayed.

6. Repeat step 5 until you have downloaded all the files that you need.

7. Follow the instructions in the Remote Supervisor Adapter II SlimLine readme file
that you downloaded to install the software and firmware.

8. Restart the server after the software and firmware are installed.

Completing the setup

See the documentation that comes with IBM Remote Supervisor Adapter II SlimLine
for instructions for completing the configuration, including the following procedures:

v Configuring the Ethernet ports
v Defining login IDs and passwords
v Selecting the events that will receive alert notifications
v Monitoring remote server status by using the Remote Supervisor Adapter II

SlimLine Web-based interface

v Controlling the server remotely
v Virtually attaching a remote diskette drive, CD or DVD drive, or disk image to the

server

After you configure the Remote Supervisor Adapter II SlimLine, use the Web-based
interface to create a backup copy of the configuration so that you can restore the
configuration, if you have to replace the adapter. For more information, see the
Remote Supervisor Adapter II SlimLine documentation.

Chapter 2. Configuration information and instructions 31

32 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Chapter 3. Parts listing, System x3200 M2 Types 4367 and
4368

The following replaceable components are available for all models of the System
x3200 M2 Types 4367 and 4368 server, except as specified otherwise in Table 5 on
page 34. For an updated parts listing on the Web, complete the following steps.

Note: Changes are made periodically to the IBM Web site. The actual procedure
might vary slightly from what is described in this document.

1. Go to http://www.ibm.com/systems/support/.

2. Under Product support, click System x.

3. Under Popular links, click Parts documents lookup.

4. From the Product family menu, select System x3200 M2, and click Continue.

1

19

18

20

21

17

16

15

14

13

12

11

2

10

3

4

5

6

7

8

9

© Copyright IBM Corp. 2008 33

Replaceable server components

Replaceable components are of three types:
v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your

responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for
the installation.

v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or

request IBM to install it, at no additional charge, under the type of warranty
service that is designated for your server.

v Field replaceable unit (FRU): FRUs must be installed only by trained service

technicians.

For information about the terms of the warranty and getting service and assistance,
see the Warranty and Support Information document.

Table 5. Parts listing, Types 4367 and 4368

CRU part

number

Index Description

1 Chassis assembly (all models) 44X0386
2 Front-panel assembly (all models) 44E7571
3 Front USB connector assembly (all models) 26K7340
4 Multiburner, SATA Rambo 8 (type 4368 model E6x) 43W8467
4 DVD-ROM drive, SATA 16/48 (type 4367 models 22x, 32x,

34x, 36x, 38x, 42x, 52x, 54x, 72x, 74x, 76x, 84x, B2x,
BDx, C2x, CDx, D2x, E1x, E2x) (type 4368 models 22x,
32x, 34x, 36x, 38x, 42x, 52x, 54x, 72x, 74x, 76x, 84x,

B2x, BDx, C2x, CDx, D2x, E1x, E2x, E3x, E4x)
5 Diskette Drive, 1.44 MB (optional internal) varies
6 Bezels, drive 13N2450
7 Bezel, upper (all models) 44E7290
8 Bezel, lower (all models) 44E7293
9 Hard disk drive, SATA, 3.5-inch 160 GB,

fixed/simple-swap, with tray (optional)
9 Hard disk drive, SATA, 3.- inch 250 GB,

fixed/simple-swap, with tray (optional)
9 Hard disk drive, SATA, 3.5-inch 500 GB,

fixed/simple-swap, with tray (optional)
9 Hard disk drive, SATA, 3.5- inch 750 GB,

fixed/simple-swap, with tray (optional)
9 Hard disk drive, SATA, 3.5-inch 160 GB, 10K, hot-swap,

with tray (optional)
9 Hard disk drive, SATA, 3.5-inch 250 GB, 10K, hot-swap,

with tray (optional)
9 Hard disk drive, SATA, 3.5-inch 500 GB, 10K, hot-swap,

with tray (optional)
9 Hard disk drive, SATA, 3.5-inch 750 GB, 10K, hot-swap,

with tray (optional)
9 Hard disk drive, SAS, 3.5-inch 73 GB, 15K, hot-swap, with

tray (optional)

(Tier 1)

43W8466

39M4507

39M4511

39M4517

43W7575

40K6885

40K6889

39M4533

43W7579

39R7348

CRU part

number

(Tier 2)

FRU part

number

34 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Table 5. Parts listing, Types 4367 and 4368 (continued)

Index Description

9 Hard disk drive, SAS, 3.5-inch 146 GB, 15K, hot-swap,

CRU part

number

(Tier 1)

39R7350

CRU part

number

(Tier 2)

with tray (optional)

9 Hard disk drive, SAS, 3.5-inch 300 GB, 15K, hot-swap,

43X0805

with tray (optional)

9 Hard disk drive, SAS, 2.5-inch 73 GB, 10K, hot-swap, with

39R7366

tray (optional)

9 Hard disk drive, SAS, 2.5-inch 146 GB, 10K, hot-swap,

43X0825

with tray (optional)

9 Hard disk drive, SAS, 2.5-inch 73 GB, 15K, hot-swap, with

43X0839

tray (type 4368 model E4x
10 Retention bracket (front), adapter 13N2993
11 Hard disk drive cage, 3.5-inch drives (type 4367 models

42C8910
22x, 32x, 34x, 36x, 38x, 42x, 54x, 72x, B2x, BDx, C2x,
D2x, E1x, E2x) (type 4368 models B2x C2x 22x 32x 34x
36x, 38x, 42x, 54x, 72x, B2x, BDx, C2x, CDx, D2x, E1x,
E2x, E3x, E6x)

11 Hard disk drive cage, 2.5-inch drives (four bays) (type

42C8911
4367 models 52x 74x 76x 84x) (type 4368 models 52x,
74x, 76x, 84x, E4x)

11 Hard disk drive cage, 2.5-inch drives (eight bays)

44E7299
(optional)

12 Hard disk drive backplane (for 2.5-inch and 3.5 in

44E8783
Hot-Swap SAS/SATA hard disk drives) (type 4367 models
34x, 38x, 42x, 52x, 54x, 72x, 74x, 76x, 84x, D2x) (type
4368 models 34x, 38x, 42x, 52x, 54x, 72x, 74x, 76x, 84x,
D2x, E1x, E2x, E4x, E6x)

12 Hard disk drive backplate (for 3.5-inch Simple-Swap SATA

25R8842
hard disk drives) (type 4367 models 22x, 32x, 36x, B2x,
BDx, C2x, CDx, E1x, E2x, E3x) (type 4368 models 22x,
32x, 36x, B2x, BDx, C2x, CDx, E1x, E2x, E3x, E3x)

13 Hard disk drive fan assembly (for 3.5-inch drive cage)

39Y9860
(type 4367 models 2x, 32x, 34x, 36x, 38x, 42x, 54x, 72x,
B2x, BDx, C2x, CDx, D2x, E1x, E2x) (type 4368 models
22x, 32x, 34x, 36x, 38x, 42x, 54x, 72x, B2x, BDx, C2x,
CDx, D2x, E1x, E2x, E3x, E6x)

13 Hard disk drive fan assembly (for 2.5-inch drive cage with

42C7507
4 bays) (type 4367 models 52x, 74x, 76x, 84x) (type 4368
models 52x, 74x, 76x, 84x, E4x)

13 Hard disk drive fan assembly (for 2.5-inch drive cage with

44E7301

8 bays) (optional)

14 System board assembly (all models) 44E7312
15 LSI SAS/SATA RAID 01 controller (type 4367 models 34x,

43V7415
38x, 42x, 52x, 54x, 72x, 74x, 76x, 84x, D2x) (type 4368
models 34x, 38x, 42x, 52x, 54x, 72x, 74x, 76x, 84x, D2x,
E1x, E2x, E4x, E6x)

16 Microprocessor, 800 MHz/1M, 2.2 GHz dual-core (type

4367 models B2x, E2x) (type 4368 models B2x, E6x)

FRU part

number

46C1259

Chapter 3. Parts listing, System x3200 M2 Types 4367 and 4368 35

Table 5. Parts listing, Types 4367 and 4368 (continued)

CRU part

number

Index Description

16 Microprocessor, 800 MHz/2M, 2.4 GHz dual-core (type

4367 models 22x, E1x) (type 4368 model 22x)

16 Microprocessor, 1333 MHz/6M, 2.5 GHz quad-core

(models 42x)

16 Microprocessor, 1066 MHz/3M, 2.53 GHz dual-core

(models C2x)

16 Microprocessor, 800 MHz/2M, 2.60 GHz dual-core (model

BDx)

16 Microprocessor, 1333 MHz/12M, 2.66 GHz quad-core

(type 4367 models 52x, 54x) (type 4368 models 52x, 54x,
E2x)

16 Microprocessor, 1333 MHz/6M, 266 GHz quad-core

(model D2x)

16 Microprocessor, 1066 MHz/3M, 2.80 GHz dual-core

(model CDx)

16 Microprocessor, 1333 MHz/12M, 3.0 GHz quad-core

(models 72x, 74x, 76x)

16 Microprocessor, 1333 MHz/6M, 3.0 GHz dual-core (type

4367 models 32x, 34x, 36x, 38x) (type 4368 models 32x,
34x, 36x 38x, E1x)

16 Microprocessor, 1333 MHz/12M, 3.0 GHz quad-core (type

4367 model 84x) (type 4368 models 84x, E4x)

16 Microprocessor, 1333 MHz/6M, 3.16 GHz dual-core

(optional)

16 Microprocessor, 1333 MHz/12M, 3.16 GHz quad-code

(optional)
17 Fan sink (all models) 46M6608
18 Side cover (all models) 25R8836
19 Power supply, non-redundant 401 watt (type 4367 models

22x, 32x, 34x, 42x, 52x, 72x, 76x, B2x, C2x, E1x, E2x)

(type 4368 models 22x, 32x, 34x, 42x, 52x, 72x, 76x, B2x,

C2x, E1x, E3x, E6x))
19 Power supply, redundant, 430 watt (type 4367 models

54x, 74x, 84x) (type 4368 models 54x, 74x, 84x, E2x,

E4x)
20 Memory, 512 MB DDR2/667 MHz PC2-5300 ECC (models

22x, 32x, 34x, 42x, 52x, 54x)
20 Memory, 1 GB DDR2/667 MHz PC2-5300 ECC (type 4367

models 72x, 74x, E1x, E2x) (type 4368 models 72x, 74x,

E1x, E2x)
20 Memory, 512 MB DDR2/800 MHz (type 4367 models 36x,

38x, 76x, B2x, BDx, C2x, CDx, D2x) (type 4368 models

36x, 38x, 76x, B2x, BDx, C2x, CDx, D2x, E6x)
20 Memory, 1 GB DDR2/800 MHz (type 4367 models 84x,

E2x) (type 4368 models 84x, E3x)
20 Memory, 2 GB DDR2/667 MHz PC2-5300 ECC (optional) 41Y2854

(Tier 1)

39Y7332

41Y2725

41Y2728

46C7442

46C7426

CRU part

number

(Tier 2)

FRU part

number

44E7641

44E7589

46M0338

46C6713

44E7590

46M0340

46C6714

44E7591

44E7588

46C6452

46M0339

49Y8294

39Y7330

36 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Table 5. Parts listing, Types 4367 and 4368 (continued)

CRU part

number

Index Description

(Tier 1)

20 Memory, 2 GB DDR2/800 MHz (type 4367 model E4x) 46C7427
21 System fan, rear (all models) 25R8829

Access panel (all models) 25R8859
Alcohol wipe 59P4739
Adapter, 3U SCSI (optional) 43W4325
Adapter, 3U SCSI without battery (optional) 43W4297
Adapter, Emulex single-port 4 GB PCIe fiber channel

(optional)
Adapter, Emulex dual-port 4 GB PCIe fiber channel

(optional)
Adapter, HBA FC PCI-X single-port (optional) 42D0406
Adapter, HBA FC PCI-X dual-port (optional) 42D0408
Adapter, iSCSI SX (optional) 30R5509
Adapter, iSCSI TX (optional) 30R5209
Adapter, NetXtreme 1000 express G ethernet (optional) 39Y6100
Adapter, NetXtreme 1000 TxG ethernet (optional) 39Y6081
Adapter, NetXtreme 1000 TxG dual port ethernet

(optional)
Adapter, NetXtreme II 1000 express dual port ethernet

(optional)
Adapter, PCIx SCSI (optional) 44E4851
Adapter, PRO/1000 GT server ethernet (optional) 39Y6107
Adapter, PRO/1000 PT dual port (optional) 39Y6128
Adapter, QLE2460 DS4000 SP FC 4 GB PCI-X dual port

(optional)
Adapter, QLE2462 DS4000 DP FC 4 GB PCI-X dual port

(optional)
Adapter, QLogic 10 GB dual-port CNA (optional) 42C1802
Adapter, Qlogic 10 Gb SFP+SR optical transceiver

42C1816

(optional)
Adapter, QLogic iSCSI single-port PCIe HBA (optional) 39Y6148
Adapter, QLogic iSCSI dual-port PCIe HBA (optional) 42C1772
Adapter, RSA2 (optional) 46M5966
Adapter, SCSI (optional) 39R8750
Adapter, SCSI Raid without battery (optional) 43W4341
Backplane, hard drive (all models) 43X0334
Battery, 3.0 volt (all models) 33F8354
Battery, Fareham (optional) 43W4301
Battery, Morgantown SCSI (optional) 43W4342
Bezel, diskette drive (optional) 25R8857
Bezel, lower front, OEM (optional) 44E7296

CRU part

number

(Tier 2)

43W7510

43W7512

39Y6095

49Y4205

39R6526

39R6528

FRU part

number

Chapter 3. Parts listing, System x3200 M2 Types 4367 and 4368 37

Table 5. Parts listing, Types 4367 and 4368 (continued)

Index Description

Bracket, RSA2 (all models) 41Y9086

Cable, 18-inch SATA signal (all models) 39Y9810

Cable, 1Mx4 SAS-Mini (optional) 39R6530

Cable, 3Mx4 SAS-Mini (optional) 39R6532

Cable, 2nd serial port (all models) 42C1053

Cable, 401 watt DAS (for non-redundant power supply

and hot-swap drives connection) (type 4367 models 34x,

38x, 42x, 52x, 72x, 76x) (type 4368 models 34x, 38x, 42x,

52x, 72x, 76x, E1x, E6x)

Cable, diskette drive (optional) 39Y9728

Cable, interposer (optional) 44E7578

Cable, mini-SAS/SATA 4X signal (type 4367 models 24x,

38x, 42x, 52x, 54x, 72x, 74x, 76x, 84x, D2x) (type 4368

models 24x, 38x, 42x, 52x, 54x, 72x, 74x, 76x, 84x, D2x,

E2x, E4x, E6x)

Cable, panel mount assembly SATA (type 4367 models

22x, 32x, 36x, B2x, BDx, C2x, CDx, E1x, E2x) (type 4368

models 22x, 32x, 36x, B2x, BDx, C2x, CDx, E3x)

Carrier, battery (optional) 80Y9304

EMC I/O shield (for system I/O ports) (all models) 25R8843

EMC shield kit (for 5.25 in. and 3.5 in. drive bays) 13N2997

Feet, chassis 13N2985

Hard drive carrier assembly (all models) 42C7495

Keyboard, US (optional) 42C0060

Keyboard, US UltraNav USB, with TrackPoint and

TouchPad (optional)

Keylock, keyed-alike (optional) 26K7363

Keylock, keyed-random (all models) 26K7364

Kit, Retainer (for optical and diskette drives) (all models) 39R9369

CRU part

number

(Tier 1)

25R8849

40K9400

CRU part

number

(Tier 2)

41Y3884

13N2413

FRU part

number

38 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Table 5. Parts listing, Types 4367 and 4368 (continued)

Index Description

Kit, miscellaneous parts (all models) contains:

v Adapter, blank SCSI knock-out (1)
v Bracket, I/O (6)
v Bracket, key holder (1)
v Bumper, 1/4" T 1.2" diameter (4)
v Clamp, SCSI cable (frame) (3)
v Clip, flat cable (2)
v Insulator, spring plate (4)
v Screw, EL (8)
v Screw, M3 x 3.6mm (6)
v Screw, M3.5 THRD form (8)
v Screw, slotted M3X5 (8)
v Screw, M3.5 TT hex (8)
v Screw, slotted M3.5 (8)
v Screw, standoff (6)
v Shield, EMC (1)
v Support, black isolator (8)

Label, hot-swap drive IDs (type 5367 models 34x, 38x,
42x, 52x, 54x, 72x, 74x, 76x, 84x, D2x) (type 4368
models 34x, 38x, 42x, 52x, 54x, 72x, 74x, 76x, 84x, D2x,
E1x, E2x, E4x, E6x)

Label, system service OEM (optional) 44T2135
LSI SAS card (optional) 25R8071
Mouse, 2-button 39Y9875
Mouse, optical, 3-button (optional) 40K9203
Power supply cage (for redundant power supplies) (type

4367 models 54x, 74x, 84x) (type 4368 models 54x, 74x,
84x, E2x, E4x)

PSU adapter bracket (type 4367 models 22x, 32x, 34x,
42x, 52x, 72x, 76x, B2x, C2x, E1x, E2x) (type 4368
models 22x, 32x, 34x, 42x, 52x, 72x, 76x, B2x, C2x, E1x,
E2x, E3x, E6x)

Retention module (for fan sink) (all models) 25R8873
Shield, EMC (all models) 44E7337
Shield, hard drive (all models) 44X0388
Switch, C2 (all models) 39Y9783
System service label (all models) 44E7281
Thermal grease 41Y9292
Tray assembly, simple-swap (type 4367 models 22x, 32x,

B2x, C2x, E1x, E2x) (type 4368 models 22x, 32x, B2x,
C2x, E3x)

Tray assembly, 1 TB hot swap 43W7629

CRU part

number

(Tier 1)

39Y9773

41Y3903

42C7509

CRU part

number

(Tier 2)

FRU part

number

43X3296

25R8864

Chapter 3. Parts listing, System x3200 M2 Types 4367 and 4368 39

Product recovery CDs

Table 6 describes the product recovery CD CRUs.

Table 6. Product recovery CDs

Description CRU part number

Microsoft Windows 2003 Small Business Server Standard
Edition R2 w/SP2, English

Microsoft Windows 2003 Small Business Server Standard
Edition R2 w/SP2, French

Microsoft Windows 2003 Small Business Server Standard
Edition R2 w/SP2, Italian

Microsoft Windows 2003 Small Business Server Standard
Edition R2 w/SP2, German

Microsoft Windows 2003 Small Business Server Standard
Edition R2 w/SP2, Spanish

Microsoft Windows 2003 Small Business Server Standard
Edition R2 w/SP2, Korean

Microsoft Windows 2003 Small Business Server Standard
Edition R2 w/SP2, Traditional Chinese

Microsoft Windows 2003 Small Business Server Standard
Edition R2 w/SP2, Simplified Chinese

Microsoft Windows 2003 Small Business Server Standard
Edition R2 w/SP2, Japanese

Microsoft Windows 2003 Small Business Server Premium
Edition R2 w/SP2, English

Microsoft Windows 2003 Small Business Server Premium
Edition R2 w/SP2, French

Microsoft Windows 2003 Small Business Server Premium
Edition R2 w/SP2, Italian

Microsoft Windows 2003 Small Business Server Premium
Edition R2 w/SP2, German

Microsoft Windows 2003 Small Business Server Premium
Edition R2 w/SP2, Spanish

Microsoft Windows 2003 Small Business Server Premium
Edition R2 w/SP2, Korean

Microsoft Windows 2003 Small Business Server Premium
Edition R2 w/SP2, Traditional Chinese

Microsoft Windows 2003 Small Business Server Premium
Edition R2 w/SP2, Simplified Chinese

Microsoft Windows 2003 Small Business Server Premium
Edition R2 w/SP2, Japanese

Microsoft Windows 2003 Server Standard 32b Edition R2
w/SP2, 1-4 Processors, English

Microsoft Windows 2003 Server Standard 32b Edition R2
w/SP2, 1-4 Processors, French

Microsoft Windows 2003 Server Standard 32b Edition R2
w/SP2, 1-4 Processors, Italian

Microsoft Windows 2003 Server Standard 32b Edition R2
w/SP2, 1-4 Processors, German

44W4028

44W4029

44W4030

44W4031

44W4032

44W4033

44W4034

44W4035

44W4036

44W4037

44W4038

44W4039

44W4040

44W4041

44W4042

44W4043

44W4044

44W4045

44W4046

44W4047

44W4048

44W4049

40 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Table 6. Product recovery CDs (continued)

Description CRU part number

Microsoft Windows 2003 Server Standard 32b Edition R2

44W4050

w/SP2, 1-4 Processors, Spanish
Microsoft Windows 2003 Server Standard 32b Edition R2

44W4051

w/SP2, 1-4 Processors, Traditional Chinese
Microsoft Windows 2003 Server Standard 32b Edition R2

44W4053

w/SP2, 1-4 Processors, Simplified Chinese
Microsoft Windows 2003 Server Standard 32b Edition R2

44W4052

w/SP2, 1-4 Processors, Japanese
Microsoft Windows 2003 Server Standard 32b Edition R2

44W4054

w/SP2, 1-4 Processors, Korean
Microsoft Windows 2003 Server Standard 64b Edition R2

44W4055

w/SP2, 1-4 Processors, English
Microsoft Windows 2003 Server Standard 64b Edition R2

44W4056

w/SP2, 1-4 Processors, Japanese
Microsoft Windows 2003 Server Enterprise 32b Edition, English 68Y9467
Microsoft Windows 2003 Server Enterprise 32b Edition R2

44W4057

w/SP2, 1-2 Processors, English
Microsoft Windows 2003 Server Enterprise 32b Edition R2

44W4058

w/SP2, 1-2 Processors, French
Microsoft Windows 2003 Server Enterprise 32b Edition R2

44W4059

w/SP2, 1-2 Processors, German
Microsoft Windows 2003 Server Enterprise 32b Edition R2

44W4060

w/SP2, 1-2 Processors, Spanish
Microsoft Windows 2003 Server Enterprise 32b Edition R2

44W4061

w/SP2, 1-2 Processors, Simplified Chinese
Microsoft Windows 2003 Server Enterprise 32b Edition R2

44W4062

w/SP2, 1-2 Processors, Traditional Chinese
Microsoft Windows 2003 Server Enterprise 32b Edition R2

44W4063

w/SP2, 1-2 Processors, Japanese
Microsoft Windows 2003 Server Enterprise 32b Edition R2

44W4064

w/SP2, 1-2 Processors, Korean
Microsoft Windows 2003 Server Enterprise 32b Edition R2

44W4078

w/SP2, 1-2 Processors, Italian
Microsoft Windows 2003 Server Enterprise 32b Edition R2

44W4065

w/SP2, 1-8 Processors, English
Microsoft Windows 2003 Server Enterprise 32b Edition R2

44W4066

w/SP2, 1-8 Processors, French
Microsoft Windows 2003 Server Enterprise 32b Edition R2

44W4067

w/SP2, 1-8 Processors, Italian
Microsoft Windows 2003 Server Enterprise 32b Edition R2

44W4068

w/SP2, 1-8 Processors, German
Microsoft Windows 2003 Server Enterprise 32b Edition R2

44W4069

w/SP2, 1-8 Processors, Spanish
Microsoft Windows 2003 Server Enterprise 32b Edition R2

44W4070

w/SP2, 1-8 Processors, Simplified Chinese
Microsoft Windows 2003 Server Enterprise 32b Edition R2

44W4071

w/SP2, 1-8 Processors, Traditional Chinese

Chapter 3. Parts listing, System x3200 M2 Types 4367 and 4368 41

Table 6. Product recovery CDs (continued)

Description CRU part number

Microsoft Windows 2003 Server Enterprise 32b Edition R2
w/SP2, 1-8 Processors, Japanese

Microsoft Windows 2003 Server Enterprise 32b Edition R2
w/SP2, 1-8 Processors, Korean

Microsoft Windows 2003 Server Enterprise 64b Edition R2
w/SP2, 1-2 Processors, English

Microsoft Windows 2003 Server Enterprise 64b Edition R2
w/SP2, 1-2 Processors, Japanese

Microsoft Windows 2003 Server Enterprise 64b Edition R2
w/SP2, 1-8 Processors, English

Microsoft Windows 2003 Server Enterprise 64b Edition R2
w/SP2, 1-8 Processors, Japanese

Microsoft Windows 2008 Datacenter 32b/64b, multilingual 49Y0222
Microsoft Windows 2008 Datacenter 32b/64b, Simplified

Chinese
Microsoft Windows 2008 Datacenter 32b/64b, Traditional

Chinese
Microsoft Windows 2008 R2 Datacenter, 1-8 Processors, 5

Users, multilingual
Microsoft Windows 2008 R2 Datacenter, 1-8 Processors, 5

Users, Simplified Chinese
Microsoft Windows 2008 R2 Datacenter, 1-8 Processors, 5

Users, Traditional Chinese
Microsoft Windows 2008 SP2 Datacenter 32/64 Bit, multilingual 60Y1760
Microsoft Windows 2008 Standard Edition 32b//64b, 1-4

Processors, multilingual
Microsoft Windows 2008 Standard Edition 32b/64b, 1-4

Processors, Simplified Chinese
Microsoft Windows 2008 Standard Edition 32b/64b, 1-4

Processors, Traditional Chinese
Microsoft Windows 2008 Standard Edition R2, 1-4 Processors,

multilingual
Microsoft Windows 2008 Standard Edition R2, 1-4 Processors,

Simplified Chinese
Microsoft Windows 2008 Standard Edition R2, 1-4 Processors,

Traditional Chinese
Microsoft Windows 2008 Enterprise Edition 32b/64b, 1-8

Processor, multilingual
Microsoft Windows 2008 Enterprise Edition 32b/64b, 1-8

Processors, Simplified Chinese
Microsoft Windows 2008 Enterprise Edition 32b/64b, 1-8

Processors, Traditional Chinese
Microsoft Windows 2008 Enterprise Edition R2 1-8 Processor,

multilingual
Microsoft Windows 2008 Enterprise Edition R2 1-8 Processor,

Simplified Chinese

44W4072

44W4073

44W4074

44W4075

44W4076

44W4077

49Y0223

49Y0224

59Y7332

59Y7333

59Y7334

49Y0892

49Y0893

49Y0894

81Y2015

81Y2016

81Y2017

49Y0895

49Y0896

49Y0897

81Y2018

81Y2019

42 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Table 6. Product recovery CDs (continued)

Description CRU part number

Microsoft Windows 2008 Enterprise Edition R2 1-8 Processor,

81Y2020

Traditional Chinese
Microsoft Windows 2008 Enterprise Edition R2 1-8 Processor,

81Y2021

multilingual
Microsoft Windows 2008 Enterprise Edition R2 1-8 Processor,

81Y2022

Simplified Chinese
Microsoft Windows 2008 Enterprise Edition R2 1-8 Processor,

81Y2023

Traditional Chinese
Microsoft Windows Server 2008 R2 Foundation, English 81Y2001
Microsoft Windows Server 2008 R2 Foundation, French 81Y2002
Microsoft Windows Server 2008 R2 Foundation, German 81Y2003
Microsoft Windows Server 2008 R2 Foundation, Spanish 81Y2004
Microsoft Windows Server 2008 R2 Foundation, Italian 81Y2005
Microsoft Windows Server 2008 R2 Foundation, Brazilian 81Y2006
Microsoft Windows Server 2008 R2 Foundation, Polish 81Y2007
Microsoft Windows Server 2008 R2 Foundation, 81Y2008
Microsoft Windows Server 2008 R2 Foundation, Russian 81Y2008
Microsoft Windows Server 2008 R2 Foundation, Turkish 81Y2009
Microsoft Windows Server 2008 R2 Foundation, Japanese 81Y2010
Microsoft Windows Server 2008 R2 Foundation, Simplified

81Y2011

Chinese
Microsoft Windows Server 2008 R2 Foundation, Traditional

81Y2012

Chinese
Microsoft Windows Server 2008 R2 Foundation, Korean 81Y2013
Microsoft Windows Server 2008 R2 Foundation, Czech 81Y2014
Microsoft Windows Server 2008 HPC, English 68Y9455
Microsoft Windows Server 2008 HPC, Japanese 68Y9456
Microsoft Windows Server 2008 HPC, Simplified Chinese 68Y9457

Chapter 3. Parts listing, System x3200 M2 Types 4367 and 4368 43

Power cords

For your safety, IBM provides a power cord with a grounded attachment plug to use
with this IBM product. To avoid electrical shock, always use the power cord and
plug with a properly grounded outlet.

IBM power cords used in the United States and Canada are listed by Underwriter's
Laboratories (UL) and certified by the Canadian Standards Association (CSA).

For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified
cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord,
a maximum of 15 feet in length and a parallel blade, grounding-type attachment
plug rated 15 amperes, 125 volts.

For units intended to be operated at 230 volts (U.S.): Use a UL-listed and
CSA-certified cord set consisting of a minimum 18 AWG, Type SVT or SJT,
three-conductor cord, a maximum of 15 feet in length and a tandem blade,
grounding-type attachment plug rated 15 amperes, 250 volts.

For units intended to be operated at 230 volts (outside the U.S.): Use a cord set
with a grounding-type attachment plug. The cord set should have the appropriate
safety approvals for the country in which the equipment will be installed.

IBM power cords for a specific country or region are usually available only in that
country or region.

Table 7. Power cords

IBM power cord part
number Used in these countries and regions

39M5206 China
39M5102 Australia, Fiji, Kiribati, Nauru, New Zealand, Papua New Guinea
39M5123 Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Austria,

Azerbaijan, Belarus, Belgium, Benin, Bosnia and Herzegovina,
Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape
Verde, Central African Republic, Chad, Comoros, Congo
(Democratic Republic of), Congo (Republic of), Cote D’Ivoire
(Ivory Coast), Croatia (Republic of), Czech Republic, Dahomey,
Djibouti, Egypt, Equatorial Guinea, Eritrea, Estonia, Ethiopia,
Finland, France, French Guyana, French Polynesia, Germany,
Greece, Guadeloupe, Guinea, Guinea Bissau, Hungary, Iceland,
Indonesia, Iran, Kazakhstan, Kyrgyzstan, Laos (People’s
Democratic Republic of), Latvia, Lebanon, Lithuania, Luxembourg,
Macedonia (former Yugoslav Republic of), Madagascar, Mali,
Martinique, Mauritania, Mauritius, Mayotte, Moldova (Republic of),
Monaco, Mongolia, Morocco, Mozambique, Netherlands, New
Caledonia, Niger, Norway, Poland, Portugal, Reunion, Romania,
Russian Federation, Rwanda, Sao Tome and Principe, Saudi
Arabia, Senegal, Serbia, Slovakia, Slovenia (Republic of),
Somalia, Spain, Suriname, Sweden, Syrian Arab Republic,
Tajikistan, Tahiti, Togo, Tunisia, Turkey, Turkmenistan, Ukraine,
Upper Volta, Uzbekistan, Vanuatu, Vietnam, Wallis and Futuna,

Yugoslavia (Federal Republic of), Zaire
39M5130 Denmark
39M5144 Bangladesh, Lesotho, Macao, Maldives, Namibia, Nepal,

Pakistan, Samoa, South Africa, Sri Lanka, Swaziland, Uganda

44 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Table 7. Power cords (continued)

IBM power cord part
number Used in these countries and regions

39M5151 Abu Dhabi, Bahrain, Botswana, Brunei Darussalam, Channel

Islands, China (Hong Kong S.A.R.), Cyprus, Dominica, Gambia,
Ghana, Grenada, Iraq, Ireland, Jordan, Kenya, Kuwait, Liberia,
Malawi, Malaysia, Malta, Myanmar (Burma), Nigeria, Oman,
Polynesia, Qatar, Saint Kitts and Nevis, Saint Lucia, Saint Vincent
and the Grenadines, Seychelles, Sierra Leone, Singapore, Sudan,
Tanzania (United Republic of), Trinidad and Tobago, United Arab

Emirates (Dubai), United Kingdom, Yemen, Zambia, Zimbabwe
39M5158 Liechtenstein, Switzerland
39M5165 Chile, Italy, Libyan Arab Jamahiriya
39M5172 Israel
39M5095 220 - 240 V

Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize,

Bermuda, Bolivia, Caicos Islands, Canada, Cayman Islands,

Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El

Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico,

Micronesia (Federal States of), Netherlands Antilles, Nicaragua,

Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan,

United States of America, Venezuela
39M5081 110 - 120 V

Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize,

Bermuda, Bolivia, Caicos Islands, Canada, Cayman Islands,

Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El

Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico,

Micronesia (Federal States of), Netherlands Antilles, Nicaragua,

Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan,

United States of America, Venezuela
39M5219 Korea (Democratic People’s Republic of), Korea (Republic of)
39M5199 Japan
39M5068 Argentina, Paraguay, Uruguay
39M5226 India
39M5233 Brazil

Chapter 3. Parts listing, System x3200 M2 Types 4367 and 4368 45

46 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Chapter 4. Removing and replacing server components

Replaceable components are of three types:
v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your

responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for
the installation.

v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or

request IBM to install it, at no additional charge, under the type of warranty
service that is designated for your server.

v Field replaceable unit (FRU): FRUs must be installed only by trained service

technicians.

See Chapter 3, “Parts listing, System x3200 M2 Types 4367 and 4368,” on page 33
to determine whether a component is a Tier 1 CRU, Tier 2 CRU, or FRU.

For information about the terms of the warranty and getting service and assistance,
see the Warranty and Support Information document.

For additional information and important notes about installing options in the server,
see the specific options section in the User's Guide on the System x Documentation
CD.

Installation guidelines

Before you remove or replace a component, read the following information:
v Read the safety information that begins on page vii and the guidelines in

“Handling static-sensitive devices” on page 50. This information will help you
work safely.

v When you install your new server, take the opportunity to download and apply

the most recent firmware updates. This step will help to ensure that any known
issues are addressed and that your server is ready to function at maximum levels
of performance. To download firmware updates for your server, complete the
following steps.

Note: Changes are made periodically to the IBM Web site. The actual procedure
might vary slightly from what is described in this document.

1. Go to http://www.ibm.com/systems/support/.

2. Under Product support, click System x.

3. Under Popular links, click Software and device drivers.

4. Click IBM System x3200 M2 to display the matrix of downloadable files for
the server.

For additional information about tools for updating, managing, and deploying
firmware, see the System x and xSeries Tools Center at http://
publib.boulder.ibm.com/infocenter/toolsctr/v1r0/index.jsp

v Before you install optional hardware devices, make sure that the server is

working correctly. Start the server, and make sure that the operating system
starts, if an operating system is installed, or that a 19990305 error code is
displayed, indicating that an operating system was not found but the server is
otherwise working correctly. If the server is not working correctly, see Chapter 5,
“Diagnostics,” on page 121 for more information.

v Observe good housekeeping in the area where you are working. Place removed

covers and other parts in a safe place.

© Copyright IBM Corp. 2008 47

v If you must start the server while the cover is removed, make sure that no one is

near the server and that no other objects have been left inside the server.

v Do not attempt to lift an object that you think is too heavy for you. If you have to

lift a heavy object, observe the following precautions:
– Make sure that you stand safely without slipping.
– Distribute the weight of the object equally between your feet.
– Use a slow lifting force. Never move suddenly or twist when you lift a heavy

object.

– To avoid straining the muscles in your back, lift by standing or by pushing up

with your leg muscles

v Make sure that you have an adequate number of properly grounded electrical

outlets for the server, monitor, and other devices.

v Back up all important data before you make changes to disk drives.
v Have a small flat-blade screwdriver available.
v You do not have to turn off the server to install or replace hot-swap power

supplies, hot-plug adapters, or hot-plug Universal Serial Bus (USB) devices.
However, you must turn off the server before performing any steps that involve
removing or installing adapter or system-board cables.

v Blue on a component indicates touch points, where you can grip the component

to remove it from or install it in the server, open or close a latch, and so on.

v Orange on a component or an orange label on or near a component indicates

that the component can be hot-swapped, which means that if the server and
operating system support hot-swap capability, you can remove or install the
component while the server is running. (Orange can also indicate touch points on
hot-swap components.) See the instructions for removing or installing a specific
hot-swap component for any additional procedures that you might have to
perform before you remove or install the component.

v When you are finished working on the server, reinstall all safety shields, guards,

labels, and ground wires.

v For a list of supported optional devices for the server, see http://www.ibm.com/

servers/eserver/serverproven/compat/us/.

System reliability guidelines

To help ensure proper cooling and system reliability, make sure that:
v If the server has redundant power, each of the power-supply bays has a power

supply installed in it.

v There is adequate space around the server to allow the server cooling system to

work properly. Leave approximately 50 mm (2 in.) of open space around the front
and rear of the server. Do not place objects in front of the fans. For proper
cooling and airflow, replace the server cover before you turn on the server.
Operating the server for extended periods of time (more than 30 minutes) with
the server cover removed might damage server components.

v You have followed the cabling instructions that come with optional adapters.
v You have replaced a failed fan within 48 hours.
v You have replaced a hot-swap drive within 10 minutes of removal.
v You do not run the server without the air baffle installed. Operating the server

without the air baffle might cause the microprocessor to overheat.

v The microprocessor socket always contains a microprocessor and fan sink.

48 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Working inside the server with the power on

Attention: Static electricity that is released to internal server components when

the server is powered-on might cause the server to halt, which might result in the
loss of data. To avoid this potential problem, always use an electrostatic-discharge
wrist strap or other grounding system when working inside the server with the
power on.

The server supports hot-plug, hot-add, and hot-swap devices and is designed to
operate safely while it is turned on and the cover is removed. Follow these
guidelines when you work inside a server that is turned on:

v Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts

before you work inside the server; do not wear cuff links while you are working
inside the server.

v Do not allow your necktie or scarf to hang inside the server.
v Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist

watches.

v Remove items from your shirt pocket, such as pens and pencils, that might fall

into the server as you lean over it.

v Avoid dropping any metallic objects, such as paper clips, hairpins, and screws,

into the server.

Chapter 4. Removing and replacing server components 49

Handling static-sensitive devices

Attention: Static electricity can damage the server and other electronic devices.

To avoid damage, keep static-sensitive devices in their static-protective packages
until you are ready to install them.

To reduce the possibility of damage from electrostatic discharge, observe the
following precautions:

v Limit your movement. Movement can cause static electricity to build up around

you.

v The use of a grounding system is recommended. For example, wear an

electrostatic-discharge wrist strap, if one is available. Always use an
electrostatic-discharge wrist strap or other grounding system when working inside
the server with the power on.

v Handle the device carefully, holding it by its edges or its frame.
v Do not touch solder joints, pins, or exposed circuitry.
v Do not leave the device where others can handle and damage it.
v While the device is still in its static-protective package, touch it to an unpainted

metal part on the outside of the server for at least 2 seconds. This drains static
electricity from the package and from your body.

v Remove the device from its package and install it directly into the server without

setting down the device. If it is necessary to set down the device, put it back into
its static-protective package. Do not place the device on the server cover or on a
metal surface.

v Take additional care when handling devices during cold weather. Heating reduces

indoor humidity and increases static electricity.

Returning a device or component

If you are instructed to return a device or component, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to you.

50 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Connecting the cables

You must turn off the server before you connect any cables to or disconnect any
cables from the server.

Note: If the cable that you are connecting or disconnecting is a USB cable,
however, you do not have to turn off the server.

See the documentation that comes with optional devices for additional cabling
instructions. It might be easier for you to route cables before you install certain
devices.

For details about the locations and functions of the input/output connectors, see
“Server controls, LEDs, and power” on page 4.

The following illustration shows the locations of the input/output connectors.
Detailed cabling instructions for installing the server in a rack are in the Rack
Installation Instructions that come with the server.

Power cord
AC power LED
DC power LED

Serial 2 (Com2)

Parallel

Serial 1 (Com1)

Video

USB 3 and 4

Ethernet
connector

USB 1 and 2

Remote
Supervisor
Adapter II
SlimLine
(Ethernet)

Ethernet transmit/
receive activity LED
(amber)

Ethernet link
status LED
(green)

Chapter 4. Removing and replacing server components 51

Removing and replacing Tier 1 CRUs

Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at
your request, you will be charged for the installation.

The illustrations in this document might differ slightly from your hardware.

Removing the side cover

Attention: Operating the server for more than 30 minutes with the side cover

removed might damage server components. For proper cooling and airflow, replace
the side cover before you turn on the server.

To remove the side cover, complete the following steps:

1. Read the safety information that begins on page vii and “Installation guidelines”
on page 47.

2. If you are replacing a non-hot-swap component, turn off the server and all
attached devices; then, disconnect all power cords and external cables.

3. Unlock the side cover.

4. Press the cover-release latch down, as indicated by the two arrows on the latch,
and tilt the top of the side cover away from the chassis.

Cover-release
latch

Key lock

5. Lift the side cover off the server and set it aside.

6. If you are instructed to return the side cover, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.

52 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Installing the side cover

Attention: For proper cooling and airflow, replace the side cover before you turn

on the server. Operating the server for extended periods of time (more than 30
minutes) with the side cover removed might damage server components.

To install the side cover, complete the following steps:

1. Make sure that all cables, adapters, and other components are installed and
seated correctly and that you have not left loose tools or parts inside the server.
Also, make sure that all internal cables are correctly routed.

2. If you removed the upper and lower bezels, reinstall them before you replace
the side cover (see “Installing the upper bezel” on page 57 and “Installing the
lower bezel” on page 55).

Important: The cover lock must be in the unlocked (opened) position before
you install the side cover.

3. Position the lip on the bottom edge of the side cover on the ledge on the bottom
of the chassis; then, rotate the cover up to the chassis. Press down on the
cover release latch and push the cover completely closed until it latches
securely into place.

4. Lock the side cover.

5. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.

Chapter 4. Removing and replacing server components 53

Removing the lower bezel

When you work with some devices, such as the drives in bays 4 through 7 (or bays
4 through 11 for some 2.5 inch hard disk drive models), you must first remove the
lower bezel to access the devices.

To remove the lower bezel, complete the following steps:

1. Read the safety information that begins on page vii and “Installation guidelines”
on page 47.

2. If you are replacing a non-hot-swap component, turn off the server and all
attached devices; then, disconnect all power cords and external cables.

3. Unlock the side cover.

Note: You do not have to remove the side cover to remove the lower bezel.

4. Press the round blue release button on the right side of the lower bezel and
rotate the lower bezel downward to disengage and remove it from the chassis.

5. If you are instructed to return the lower bezel, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.

54 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Installing the lower bezel

To install the lower bezel, complete the following steps:

1. Insert the two bottom tabs on the lower bezel into the corresponding holes in
the front of the chassis.

2. Rotate the top of the lower bezel up to the chassis; then, press the blue release
tab on the right side of the lower bezel and completely close the lower bezel
until it locks securely into place.

3. Lock the side cover.

4. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.

Chapter 4. Removing and replacing server components 55

Removing the upper bezel

When you work with some devices, such as the drives in bays 1 through 3, you
must first remove the upper bezel to access the devices.

To remove the upper bezel, complete the following steps:

1. Read the safety information that begins on page vii and “Installation guidelines”
on page 47.

2. If you are replacing a non-hot-swap component, turn off the server and all
attached devices; then, disconnect all power cords and external cables.

3. Unlock and remove the side cover (see “Removing the side cover” on page 52).

4. Remove the lower bezel (see “Removing the lower bezel” on page 54).

5. Carefully lift up the two bezel clips on the left side of the upper bezel; then,
rotate the upper bezel to the right side of the server to disengage the two
right-side tabs from the chassis.

6. If you are instructed to return the upper bezel, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.

56 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Installing the upper bezel

To install the upper bezel, complete the following steps:

1. Insert the two tabs on the right-side of the upper bezel into the corresponding
holes on the right side of the chassis.

2. Rotate the upper bezel to the left side of the chassis until the bezel clips are
aligned with the corresponding indentations on the left side of the chassis and it
snaps into place.

3. Install the lower bezel (see “Installing the lower bezel” on page 55).

4. Install the side cover (see “Installing the side cover” on page 53).

5. Lock the side cover.

6. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.

Chapter 4. Removing and replacing server components 57

Removing an adapter

To remove an adapter, complete the following steps:

1. Read the safety information that begins on page vii and “Installation guidelines”
on page 47.

2. Turn off the server and all attached devices; then, disconnect all power cords
and external cables.

3. Unlock and remove the side cover (see “Removing the side cover” on page 52).

4. Disconnect any cables to the adapter or any cables that impede access to the
adapter.

5. If you are removing a full-length adapter, press on the retaining tab on the left
side of the front adapter-retention bracket until the release lever on the right
side of the bracket clicks into place.

6. Remove the expansion-slot screw at the rear of the adapter.

7. Carefully grasp the adapter by its top edge or upper corners, and pull the
adapter from the server.

Attention: Expansion-slot covers must be installed in all empty slots. This
maintains the electronic emissions standards of the server and ensures proper
ventilation of server components.

Retention clip

Rear adapter
retention
bracket

Expansion-slot
screw

Adapter

Left side

Front adapter
retention bracket

8. If you are not replacing the adapter, install an expansion-slot cover in the
expansion-slot opening.

58 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Right side

9. If you are instructed to return the adapter, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.

Installing an adapter

For information about the types of adapters that the server supports and other
information that you might consider when you install an adapter, see the User’s
Guide. For the locations of the expansion slots and optional-device connectors see
“System-board optional-devices connectors” on page 11.

Notes:

1. If you are replacing a Remote Supervisor Adapter II SlimLine, it must be
installed in its dedicated connector on the system board (see “System-board
optional-devices connectors” on page 11).

2. When you start the server for the first time after you install a Remote Supervisor
Adapter II SlimLine, the startup process will take several minutes longer than a
typical startup.

To install a replacement adapter, complete the following steps:

1. Check the instructions that come with the adapter for any requirements,
restrictions, or cabling instructions. It might be easier to route cables before
you install the adapter.

2. Follow the instructions that come with the adapter to set jumpers or switches, if
any.

3. Touch the static-protective package that contains the adapter to any unpainted
metal surface on the server. Then, remove the adapter from the
static-protective package. Avoid touching the components and gold-edge
connectors on the adapter.

4. If you are installing a full-length adapter, remove the blue adapter guide (if any)
from the end of the adapter.

5. Carefully grasp the adapter by the top edge or upper corner, and move the
adapter directly from the static-protective package to the expansion slot. Align
the adapter with the expansion slot guides; then, press the adapter firmly into

Adapter guide

Chapter 4. Removing and replacing server components 59

the expansion slot. For a full-length adapter, make sure that the front edge of
the adapter is correctly seated in the correct slot in the front adapter-retention
bracket.

Rear adapter
retention
bracket

Expansion-slot
screw

Adapter

Left side

Front adapter
retention bracket

6. Install an expansion-slot screw at the rear of the adapter.

7. If you are installing a full-length adapter, press on the release lever on the right
side of the front adapter-retention bracket to release the retaining tab on the
left side of the bracket.

8. Connect required cables to the adapter. Route cables so that they do not block
the flow of air from the fans.

9. Install and lock the side cover (see “Installing the side cover” on page 53).

10. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.

60 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Right side

Removing and installing internal drives

See the User’s Guide for information about the types of drives that the server
supports and other important information. The following figures show the locations
of the drive bays in the server. Some models have seven drive bays, and some
models have eleven drive bays.

Seven drive-bay model Eleven drive-bay model

Bay 1

Bay 2

Bay 1

Bay 2

Bay 3

Bay 4

Bay 5

Bay 6

Bay 7

Bay 3

Bay 4

Bay 8

Bay 5

Bay 9

Bay 6

Bay 10

Bay 7

Bay 11

Chapter 4. Removing and replacing server components 61

Removing a CD or DVD drive

To remove a CD or DVD drive, complete the following steps:

1. Read the safety information that begins on page vii and “Installation guidelines”

on page 47.

2. Turn off the server and all attached devices; then, disconnect all power cords

and external cables.

3. Unlock and remove the side cover (see “Removing the side cover” on page 52).

4. Remove the lower bezel (see “Removing the lower bezel” on page 54).

5. Remove the upper bezel (see “Removing the upper bezel” on page 56).

6. Disconnect the power and signal cables from the drive that is to be removed.

7. Press and hold the blue release button on the side of the bay to release the

drive; then, pull the drive out of the front of the server.

8. Remove the drive retainer clip from the side of the drive. Save the clip to use

when you install the replacement drive.

9. If you are instructed to return the drive, follow all packaging instructions, and

use any packaging materials for shipping that are supplied to you.

62 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Installing a CD or DVD drive

To install a CD or DVD drive, complete the following steps:

1. If you are replacing a removed drive with a new drive, make sure that:
v You have all the cables and other equipment that is specified in the

documentation that comes with the new drive.

v You check the instructions that come with the new drive to determine

whether you must set any switches or jumpers on the drive.

v You have removed the drive retainer clip on the side of the old drive and

have it available for installation on the new drive.

Note: If you are installing a drive that contains a laser, observe the following
safety precaution.

Chapter 4. Removing and replacing server components 63

Statement 3:

CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices,
or transmitters) are installed, note the following:

v Do not remove the covers. Removing the covers of the laser product

could result in exposure to hazardous laser radiation. There are no
serviceable parts inside the device.

v Use of controls or adjustments or performance of procedures other

than those specified herein might result in hazardous radiation
exposure.

DANGER

Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.

Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the
beam.

Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1

`

2. Touch the static-protective package that contains the drive to any unpainted
metal surface on the server; then, remove the drive from the package and
place it on a static-protective surface.

3. Follow the instructions that come with the drive to set jumpers or switches, if
there are any.

Note: You might find it easier to install the new drive from the front and then
attach the cables.

4. If you are installing a 3.5-inch drive in bay 2, attach a 5.25-inch conversion kit
to the 3.5-inch drive. Remove the drive retainer clip from the side of the drive
cage of bays 1 or 2. Slide the drive retainer clip to the right to remove it from
the drive cage; then, snap the drive retainer clip into the screw holes on the
side of the drive.

64 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

5. Push the drive into the bay.

6. Connect the power and signal cables to the drive.

Note: Route the signal cable so that it does not block the airflow to the rear of
the drives or over the microprocessor and dual inline memory modules
(DIMMs).

7. Install the upper bezel (see “Installing the upper bezel” on page 57).

8. Install the lower bezel (see “Installing the lower bezel” on page 55).

9. Install and lock the side cover (see “Installing the side cover” on page 53).

10. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.

Removing a tape drive

To remove a tape drive, complete the following steps:

1. Read the safety information that begins on page vii and “Installation guidelines”

on page 47.

2. Turn off the server and peripheral devices, and disconnect the power cords and

all external cables.

3. Unlock and remove the side cover (see “Installing the side cover” on page 53).

4. Remove the upper bezel (see “Installing the upper bezel” on page 57).

5. Remove the lower bezel (see “Installing the lower bezel” on page 55).

6. Disconnect the power and signal cables from the drive that is to be removed.

7. Press and hold the blue release button on the side of the bay to release the

drive; then, pull the drive out of the front of the server.

8. Remove the drive retainer clip from the side of the drive. Save the clip to use

when you install the replacement drive.

Chapter 4. Removing and replacing server components 65

Drive retainer clip

EMC shield

Tape drive

9. If you are instructed to return the drive, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.

Installing a tape drive

To install a tape drive, complete the following steps:

1. If you are replacing a removed drive with a new drive, make sure that:
v You have all the cables and other equipment that is specified in the

documentation that comes with the new drive.

v You check the instructions that come with the new drive to determine

whether you must set any switches or jumpers on the drive.

v You have removed the drive retainer clip on the side of the old drive and

have it available for installation on the new drive.

2. Read the safety information that begins on page vii and “Installation guidelines”
on page 47.

3. Turn off the server and peripheral devices, and disconnect the power cords
and all external cables.

4. Unlock and remove the side cover (see “Installing the side cover” on page 53).

5. Remove the upper bezel (see “Installing the upper bezel” on page 57).

6. Remove the lower bezel (see “Installing the lower bezel” on page 55).

7. Touch the static-protective package that contains the drive to any unpainted
metal surface on the server; then, remove the drive from the package and
place it on a static-protective surface.

8. Set any jumpers or switches on the drive according to the documentation that
comes with the drive.

9. Remove the drive retainer clip from the side of the drive cage of bays 1 or 2.
Slide the drive retainer clip to the right to remove it from the drive cage; then,
snap the drive retainer clip into the screw holes on the side of the drive.

66 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Drive retainer clip

EMC shield

Tape drive

10. Push the drive into the bay.

Note: A tape drive can be installed in bay 1 or bay 2

11. Connect one end of the applicable signal cable into the rear of the drive and
make sure that the other end of this cable is connected into the applicable
connector on the system board.

12. Route the signal cable so that it does not block the airflow to the rear of the
drives or over the microprocessor and dual inline memory modules (DIMMs).

13. If you have another drive to install or remove, do so now.

14. Connect the power cable to the rear of the drive. The connectors are keyed
and can be inserted only one way.

Removing a hot-swap hard disk drive

This procedure applies only to server models that have hot-swap hard disk drives.

Attention: To maintain proper system cooling, do not operate the server for more
than 10 minutes without either a drive or a filler panel installed in each drive bay.

To remove a hot-swap hard disk drive, complete the following steps:

1. Read the safety information that begins on page vii and “Installation guidelines”

on page 47.

Note: You do not have to turn off the server to remove hot-swap drives from
the hot-swap drive bays.

2. Unlock the side cover. The side cover does not have to be removed.

3. Remove the lower bezel (see “Removing the lower bezel” on page 54).

4. Rotate the drive tray handle of the drive assembly that is to be removed to the

open position (based on your model).

Chapter 4. Removing and replacing server components 67

Server model with four hot-swap drive

Drive-tray
assembly

Drive tray handle
(in open position)

bays

Server model with eight hot-swap drive
bays

Drive-tray
assembly

Drive tray handle
(in open position)

Bezel

5. Grasp the handle of the drive assembly that is to be replaced and pull the
assembly out of the bay.

6. If you are instructed to return the drive assembly, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.

Installing a hot-swap hard disk drive

This procedure applies only to server models that have hot-swap hard disk drives.
Before you install a hot-swap hard disk drive, read the following information:

v The hot-swap drives must be either all SAS hard disk drives or all SATA hard

disk drives; the two types cannot be combined.

v Inspect the drive tray for signs of damage.
v To maintain proper system cooling, do not operate the server for more than 10

minutes without either a drive or a filler panel installed in each drive bay.

v You do not have to turn off the server to install hot-swap drives in the hot-swap

drive bays.

v See the User's Guide for additional information.

To install a hot-swap hard disk drive (based on your model), complete the following
steps.

68 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Server model with four hot-swap drive

Drive-tray
assembly

Drive tray handle
(in open position)

bays

Server model with eight hot-swap drive
bays

Drive-tray
assembly

Drive tray handle
(in open position)

Bezel

1. Touch the static-protective package that contains the drive to any unpainted
metal surface on the server; then, remove the drive from the package and place
it on a static-protective surface.

2. Make sure that the drive tray handle is in the open position.

3. Align the drive assembly with the guide rails in the bay; then, carefully slide the
drive assembly into the drive bay until the drive stops.

4. Rotate the drive tray handle to the closed position.

5. Check the hard disk drive status indicator to make sure that the hard disk drive
is operating correctly. (You might have to restart the server for the drive to be
recognized.) If the amber hard disk drive status LED for a drive is lit
continuously, it indicates that the drive is faulty and must be replaced. If the
green hard disk drive activity LED is flashing, this indicates that the drive is
being accessed.

Note: If the server is configured for RAID operation using a ServeRAID
controller, you might have to reconfigure the disk arrays after you replace hard
disk drives. See the ServeRAID documentation for additional information about
RAID operation and complete instructions for using ServeRAID Manager.

6. Install the lower bezel (see “Installing the lower bezel” on page 55).

7. Lock the side cover.

Chapter 4. Removing and replacing server components 69

Removing a simple-swap hard disk drive

This procedure applies only to server models that have simple-swap SATA hard disk
drives.

Attention: Simple-swap hard disk drives are not hot-swappable. Disconnect all
power from the server before you remove or install a simple-swap hard disk drive.

To remove a simple-swap hard disk drive, complete the following steps:

1. Read the safety information that begins on page vii and “Installation guidelines”
on page 47.

2. Turn off the server and all attached devices; then, disconnect all power cords
and external cables.

3. Unlock the side cover. The side cover does not have to be removed.

4. Remove the lower bezel (see “Removing the lower bezel” on page 54).

5. Pull the loops of the drive assembly that is to be removed toward each other;
then, pull the assembly out of the bay.

6. If you are instructed to return the drive assembly, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.

70 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Installing a simple-swap hard disk drive

This procedure applies only to server models that have simple-swap SATA hard disk
drives. See the User's Guide for information about the installation sequence and
other important information.

Attention: Simple-swap hard disk drives are not hot-swappable. Disconnect all
power from the server you remove or install a simple-swap hard disk drive.

To install a simple-swap hard disk drive, complete the following steps:

1. Touch the static-protective package that contains the drive to any unpainted
metal surface on the server; then, remove the drive from the package and place
it on a static-protective surface.

2. Align the drive assembly with the guide rails in the bay.

3. Pull the loops of the drive assembly toward each other; then, carefully slide the
drive assembly into the drive bay until it stops, and release the loops.

Note: Do not release the loops on the drive assembly until it is completely
seated.

4. Install the lower bezel (see “Installing the lower bezel” on page 55).

5. Lock the side cover.

6. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.

Chapter 4. Removing and replacing server components 71

Removing a hot-swap power supply

This procedure applies only to server models that have hot-swap power supplies.
See “Removing a non-hot-swap power supply” on page 105 for information about
the removal of a non-hot-swap power supply.

When you remove or install a hot-swap power supply, observe the following
precautions.

Statement 8:

CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.

Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.

72 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

To remove a hot-swap power supply, complete the following steps:

1. Read the safety information that begins on page vii and “Installation guidelines”
on page 47.

2. Disconnect the power cord from the power supply that is to be removed.

3. Press down on the orange release lever and pull the power supply out of the
bay, using the handle.

Release lever

Hot-swap power
supply

4. If you are instructed to return the power supply, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.

Chapter 4. Removing and replacing server components 73

Installing a hot-swap power supply

This procedure applies only to server models that have hot-swap power supplies.
See “Installing a non-hot-swap power supply” on page 107 for information about the
installation of a non-hot-swap power supply.

To install a hot-swap power supply, complete the following steps:

1. Place the power supply into the bay guides.

Release lever

Hot-swap power
supply

2. Using the handle, push the power supply toward the front of the chassis until it
locks into place.

3. Connect one end of the power cord into the connector on the back of the power
supply and connect the other end of the power cord into a properly grounded
electrical outlet.

4. Make sure that both the ac and dc power LEDs on the rear of the power supply
are lit, indicating that the power supply is operating correctly.

74 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Removing a memory module

To remove a dual inline memory module (DIMM), complete the following steps:

1. Read the safety information that begins on page vii and “Installation guidelines”
on page 47.

2. Turn off the server and all attached devices; then, disconnect all power cords
and external cables.

3. Unlock and remove the side cover (see “Removing the side cover” on page 52).

4. Disconnect any cables that impede access to the DIMMs.

5. Locate the DIMM connector that contains the DIMM that is to be replaced (see
“System-board optional-devices connectors” on page 11 for DIMM slot
locations).

Attention: To avoid breaking the DIMM retaining clips or damaging the DIMM
connectors, open and close the clips gently.

6. Carefully open the retaining clips on each end of the DIMM connector and
remove the DIMM.

7. If you are instructed to return the DIMM, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.

Chapter 4. Removing and replacing server components 75

Installing a memory module

Note: If you are replacing a faulty DIMM, make sure that the replacement DIMM is

the correct type of memory. If you are adding DIMMs, install the DIMMs in the
sequence shown in the following table. See the User’s Guide for additional
information about the type of memory that is compatible with the server.

Number of DIMMs Connectors

One DIMM 1
Two DIMMs 1, 3
Three DIMMs Not supported
Four DIMMs 1, 3, 2, 4

To install a DIMM, complete the following steps:

1. Make sure that the retaining clips on each end of the DIMM connector are fully
open.

2. Touch the static-protective package that contains the DIMM to any unpainted
metal surface on the server; then, remove the new DIMM from the package.

3. Turn the DIMM so that the DIMM keys align correctly with the connector.
Attention: To avoid breaking the retaining clips or damaging the DIMM

connectors, open and close the clips gently.

4. Insert the DIMM into the connector by aligning the edges of the DIMM with the
slots at the ends of the DIMM connector. Firmly press the DIMM straight down
into the connector by applying pressure on both ends of the DIMM
simultaneously. The retaining clips snap into the locked position when the DIMM
is firmly seated in the connector. If there is a gap between the DIMM and the
retaining clips, the DIMM has not been correctly installed. Open the retaining
clips, remove the DIMM, and then reinsert it.

5. Reconnect any cables that you disconnected during removal.

6. Install the side cover (see “Installing the side cover” on page 53).

7. Lock the side cover if you unlocked it during removal.

8. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.

76 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Removing and replacing Tier 2 CRUs

You may install a Tier 2 CRU yourself or request IBM to install it, at no additional
charge, under the type of warranty service that is designated for the server.

The illustrations in this document might differ slightly from your hardware.

Removing the battery

To remove the battery, complete the following steps:

1. Read the safety information that begins on page vii and “Installation guidelines”
on page 47.

2. Turn off the server and all attached devices; then, disconnect all power cords
and external cables.

3. Unlock and remove the side cover (see “Removing the side cover” on page 52).

4. Remove any adapters that impede access to the battery.

5. Locate the battery on the system board (see “System-board internal connectors”
on page 9).

6. Remove the battery:
a. Use a fingernail to press the top of the battery clip away from the battery.

The battery pops up when it is released.

b. Use your thumb and index finger to lift the battery from the socket.

Installing the battery

The following notes describe information that you must consider when you replace
the battery in the server.

v You must replace the battery with a lithium battery of the same type from the

same manufacturer.

v To order replacement batteries, call 1-800-426-7378 within the United States, and

1-800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and
Canada, call your IBM marketing representative or authorized reseller.

v After you replace the battery, you must reconfigure the server and reset the

system date and time.

v To avoid possible danger, read and follow the following safety statement.

Chapter 4. Removing and replacing server components 77

Statement 2:

CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
a module containing a lithium battery, replace it only with the same module
type made by the same manufacturer. The battery contains lithium and can
explode if not properly used, handled, or disposed of.

Do not:

v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble

To install the battery, complete the following steps:

1. Follow any special handling and installation instructions that come with the
replacement battery.

2. Insert the new battery:
a. Tilt the battery so that you can insert it into the socket on the side opposite

the battery clip.

b. Press the battery down into the socket until it clicks into place. Make sure

that the battery clip holds the battery securely.

3. Install the side cover (see “Installing the side cover” on page 53).

4. Lock the side cover if you unlocked it during removal.

5. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.

6. Start the Configuration/Setup Utility program and reset the configuration:

v Set the system date and time.
v Set the power-on password.
v Reconfigure the server.

See “Using the Configuration/Setup Utility program” on page 16 for details.

78 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Removing the rear system fan

Attention:

v Replace a failed fan within 48 hours.
v To ensure proper cooling and airflow, do not operate the server for more than 30

minutes with the side cover removed.

To remove the rear system fan, complete the following steps:

1. Turn off the server and all attached devices; then, disconnect all power cords
and external cables.

2. Unlock and remove the side cover (see “Removing the side cover” on page 52).

3. Remove any adapters that impede access to the fan and the fan connector on
the system board (see “Removing an adapter” on page 58).

4. Disconnect the fan cable from the system board, making a note of where the
cable was connected, for later installation.

5. Grasp the fan with both hands and pull firmly, extending the rubber grommets.
The grommets will be pulled through the holes in either the fan or the chassis
and can then be removed.

Rubber
grommets

6. Pull the fan up and out of the chassis.

7. If you are instructed to return the fan, follow all packaging instructions, and use
any packaging materials for shipping that are supplied to you.

Rear system
Fan

Chapter 4. Removing and replacing server components 79

Installing the rear system fan

Attention:

v Replace a failed fan within 48 hours.
v To ensure proper cooling and airflow, do not operate the server for more than 30

minutes with the side cover removed.

To install the rear system fan, complete the following steps:

1. The replacement fan comes with the rubber grommets installed; however, they
might have come out during shipment. If any of the rubber grommets are
missing from the fan, install them on the fan before you continue. Use
needle-nosed pliers to pull the grommets through the holes in the fan.

2. Position the fan so that the grommets protrude through the holes in the chassis;
then, use needle-nosed pliers to pull the grommets through the holes from
outside the chassis.

Rubber
grommets

Rear system
Fan

3. Connect the fan cable to the system board (see “System-board internal
connectors” on page 9 for the location of the rear fan connector).

4. Install any adapters that you removed (see “Installing an adapter” on page 59).

5. Install the side cover (see “Installing the side cover” on page 53).

6. Lock the side cover if you unlocked it during removal.

7. Reconnect the external cables and power cords; then, turn on the attached
devices and turn on the server.

80 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide

Removing the hard disk drive fan assembly

This procedure applies only to server models that have a hard disk drive fan
assembly.

Attention:

v Replace a failed fan within 48 hours.
v To ensure proper cooling and airflow, do not operate the server for more than 30

minutes with the side cover removed.

To remove the hard disk drive fan assembly, complete the following steps:

1. Read the safety information that begins on page vii and “Installation guidelines”
on page 47.

2. Turn off the server and all attached devices; then, disconnect all power cords
and external cables.

3. Unlock and remove the side cover (see “Removing the side cover” on page 52).

4. Disconnect the hard disk drive fan assembly cable from the system board,
making a note of where the cable was connected for later installation.

5. Remove the hard disk drives.

6. Press and hold the drive cage release tab; then, rotate the drive cage out of the
chassis until the retaining tab on top of the cage locks into place.

7. Pull out on the hard disk drive fan assembly release tabs; then, rotate the
assembly away from the drive cage slightly.

If you have the eight-drive, 2.5-inch hot-swap hard disk drive model, the hard
disk drive fan assembly looks like the following illustration.

Release
tabs

Slot

Hard disk drive
fan assembly

Chapter 4. Removing and replacing server components 81

Slot

Release
tabs

Hard disk drive
fan assembly

8. Remove the cable from the slot on the hard disk drive fan assembly; then,
rotate the assembly away from the drive cage and remove the assembly from
the drive cage.

9. If you are instructed to return the hard disk drive fan assembly, follow all
packaging instructions, and use any packaging materials for shipping that are
supplied to you.

82 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide