IBM System x3200, x3200 4362, x3200 4363 Installation Manual
System x3200
Start the server.
Types 4362 and 4363
Installation Guide
Welcome.
Thank you for buying an
IBM server.
This server
contains information for setting
up and configuring your server.
For detailed information
about your server, view the
User's Guide
Documentation CD.
You can also find the most
current information about your
server on the IBM Web site at:
http://www.ibm.com/servers/
eserver/support/xseries/
index.html
Installation Guide
on the
Did the server
start correctly?
Ye s
Turn off the server
and install options.
Cable the server and options;
then, restart the server.
Did the server
start correctly?
Ye s
Use the IBM
ServerGuide program
to set up and
configure hardware.
Was the
server setup
completed?
Ye s
Use
ServerGuide to
install the operating
system?
No
No
No
No
Go to the Server Support
flow chart on the reverse
side of this page.
Go to the Server Support
flow chart on the reverse
side of this page.
Go to the Web for instructions:
http://www.ibm.com/support/
Ye s
Install applications,
such as IBM systems
management software
and IBM ServeRAID
programs
The server is ready to use.
Go to
http://www.ibm.com/support/mysupport/
to register the server.
Server Support
Is the server working
correctly?
Ye s
No
Check all cables for loose connections
and verify that all optional devices you
installed are on the ServerProven list at
http://www.ibm.com/servers/eserver/
serverproven/compat/us/.
Is the problem
solved?
Ye s
No
Register the server. Go to
http://www.ibm.com/support/mysupport/.
View information about IBM Support Line at
http://www.ibm.com/services/sl/products/
or view support telephone numbers at
http://www.ibm.com/planetwide/.
See the troubleshooting
information that comes with
the server to determine
the cause of the problem
and the action to take.
Is the problem
solved?
Ye s
No
Update the firmware to the
latest level.
You can download firmware from
http://www.ibm.com/systems/
support/
.
Ye s
Is the problem
solved?
View support telephone numbers at
http://www.ibm.com/planetwide/.
Hardware
No Software
Hardware or
software problem?
System x3200 Type 4362 and 4363
Installation Guide
Note:
Before using this information and the product it supports, read the general information in Appendix B,
“Notices,” on page 75, and the Warranty and Support Information document on the IBM System x
Documentation CD.
Fifth Edition (March 2008)
© Copyright International Business Machines Corporation 2008. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . .v
Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . .1
The IBM System x Documentation CD . . . . . . . . . . . . . . . . .3
Hardware and software requirements . . . . . . . . . . . . . . . .3
Using the Documentation Browser . . . . . . . . . . . . . . . . .3
Notices and statements in this document . . . . . . . . . . . . . . . .4
Features and specifications . . . . . . . . . . . . . . . . . . . . .5
Major components of the server . . . . . . . . . . . . . . . . . . .6
Chapter 2. Installing optional devices . . . . . . . . . . . . . . . .7
Installation guidelines . . . . . . . . . . . . . . . . . . . . . . .7
System reliability guidelines . . . . . . . . . . . . . . . . . . . .8
Working inside the server with the power on . . . . . . . . . . . . .8
Handling static-sensitive devices . . . . . . . . . . . . . . . . . .9
Removing the side cover . . . . . . . . . . . . . . . . . . . . .10
Removing the two-piece bezel . . . . . . . . . . . . . . . . . . .11
Installing a memory module . . . . . . . . . . . . . . . . . . . .13
Installing a drive . . . . . . . . . . . . . . . . . . . . . . . .16
Installing a CD or DVD drive . . . . . . . . . . . . . . . . . . .17
Installing a tape drive . . . . . . . . . . . . . . . . . . . . .19
Installing a hot-swap SAS or hot-swap SATA hard disk drive . . . . . . .20
IDs for hot-swap hard disk drives . . . . . . . . . . . . . . . . .22
Installing a simple-swap SATA hard disk drive . . . . . . . . . . . .22
Power and signal cables for internal drives . . . . . . . . . . . . .24
Installing an adapter . . . . . . . . . . . . . . . . . . . . . . .25
Cabling the optional ServeRAID-8s controller . . . . . . . . . . . . . .28
Installing the simple-swap SATA cable . . . . . . . . . . . . . . .28
Installing the hot-swap SAS/SATA cable . . . . . . . . . . . . . . .30
Completing the installation . . . . . . . . . . . . . . . . . . . . .31
Reinstalling the two-piece bezel . . . . . . . . . . . . . . . . . .32
Reinstalling the side cover . . . . . . . . . . . . . . . . . . . .34
Connecting the cables . . . . . . . . . . . . . . . . . . . . .35
Updating the server configuration . . . . . . . . . . . . . . . . .36
Chapter 3. Server controls, LEDs, and power . . . . . . . . . . . . .37
Front view . . . . . . . . . . . . . . . . . . . . . . . . . .37
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Server power features . . . . . . . . . . . . . . . . . . . . . .40
Turning on the server . . . . . . . . . . . . . . . . . . . . .40
Turning off the server . . . . . . . . . . . . . . . . . . . . .41
Chapter 4. Configuring the server . . . . . . . . . . . . . . . . .43
Starting the Configuration/Setup Utility program . . . . . . . . . . . . .44
Using the Boot Menu program . . . . . . . . . . . . . . . . . . .44
Enabling the Broadcom NetXtreme Gigabit Ethernet Boot Agent . . . . . . .44
Configuring the Broadcom NetXtreme Gigabit Ethernet controller . . . . . .45
LSI Configuration Utility program . . . . . . . . . . . . . . . . . .45
Chapter 5. Solving problems . . . . . . . . . . . . . . . . . . .47
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . .47
POST beep codes . . . . . . . . . . . . . . . . . . . . . . .47
POST error codes . . . . . . . . . . . . . . . . . . . . . . . .48
© Copyright IBM Corp. 2008 iii
ServerGuide problems . . . . . . . . . . . . . . . . . . . . . .59
Troubleshooting tables . . . . . . . . . . . . . . . . . . . . . .60
CD or DVD drive problems . . . . . . . . . . . . . . . . . . .61
Diskette drive problems . . . . . . . . . . . . . . . . . . . . .62
General problems . . . . . . . . . . . . . . . . . . . . . . .62
Hard disk drive problems . . . . . . . . . . . . . . . . . . . .62
Intermittent problems . . . . . . . . . . . . . . . . . . . . . .63
Keyboard, mouse, or pointing-device problems . . . . . . . . . . . .64
Memory problems . . . . . . . . . . . . . . . . . . . . . . .65
Microprocessor problems . . . . . . . . . . . . . . . . . . . .65
Monitor problems . . . . . . . . . . . . . . . . . . . . . . .66
Optional-device problems . . . . . . . . . . . . . . . . . . . .68
Power problems . . . . . . . . . . . . . . . . . . . . . . .69
Serial port problems . . . . . . . . . . . . . . . . . . . . . .70
Software problems . . . . . . . . . . . . . . . . . . . . . .71
Universal Serial Bus device problems . . . . . . . . . . . . . . .71
System-board LEDs . . . . . . . . . . . . . . . . . . . . . . .72
Appendix A. Getting help and technical assistance . . . . . . . . . .73
Before you call . . . . . . . . . . . . . . . . . . . . . . . . .73
Using the documentation . . . . . . . . . . . . . . . . . . . . .73
Getting help and information from the World Wide Web . . . . . . . . . .74
Software service and support . . . . . . . . . . . . . . . . . . .74
Hardware service and support . . . . . . . . . . . . . . . . . . .74
IBM Taiwan product service . . . . . . . . . . . . . . . . . . . .74
Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . .75
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . .75
Important notes . . . . . . . . . . . . . . . . . . . . . . . . .76
Product recycling and disposal . . . . . . . . . . . . . . . . . . .77
Battery return program . . . . . . . . . . . . . . . . . . . . . .78
Electronic emission notices . . . . . . . . . . . . . . . . . . . .79
Federal Communications Commission (FCC) statement . . . . . . . . .79
Industry Canada Class A emission compliance statement . . . . . . . .79
Australia and New Zealand Class A statement . . . . . . . . . . . .79
United Kingdom telecommunications safety requirement . . . . . . . . .79
European Union EMC Directive conformance statement . . . . . . . . .80
Taiwanese Class A warning statement . . . . . . . . . . . . . . .80
Chinese Class A warning statement . . . . . . . . . . . . . . . .80
Japanese Voluntary Control Council for Interference (VCCI) statement . . .80
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
iv System x3200 Type 4362 and 4363: Installation Guide
Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
© Copyright IBM Corp. 2008 v
Important:
Each caution and danger statement in this document begins with a
number. This number is used to cross reference an English-language
caution or danger statement with translated versions of the caution or
danger statement in the Safety Information book.
For example, if a caution statement begins with a number 1,
translations for that caution statement appear in the IBM Safety
Information book under statement 1.
Be sure to read all caution and danger statements in this
documentation before performing the instructions. Read any additional
safety information that comes with the blade server or optional device
before you install the device.
vi System x3200 Type 4362 and 4363: Installation Guide
Statement 1:
DANGER
Electrical
current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
v Connect all power cords to a properly wired and grounded electrical
outlet.
v Connect to properly wired outlets any equipment that will be attached to
this product.
v When possible, use one hand only to connect or disconnect signal
cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
5. Turn device ON.
Safety vii
Statement 2:
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
a module containing a lithium battery, replace it only with the same module
type made by the same manufacturer. The battery contains lithium and can
explode if not properly used, handled, or disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble
Dispose
of the battery as required by local ordinances or regulations.
viii System x3200 Type 4362 and 4363: Installation Guide
Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
v Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
laser products contain an embedded Class 3A or Class 3B laser
Some
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1
`
Safety ix
Statement 4:
≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
x System x3200 Type 4362 and 4363: Installation Guide
Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.
Statement 12:
CAUTION:
The following label indicates a hot surface nearby.
Statement 13:
DANGER
Overloading
a branch circuit is potentially a fire hazard and a shock hazard
under certain conditions. To avoid these hazards, ensure that your system
electrical requirements do not exceed branch circuit protection
requirements. Refer to the information that is provided with your device for
electrical specifications.
Safety xi
Statement 15:
CAUTION:
Make sure that the rack is secured properly to avoid tipping when the server
unit is extended.
xii System x3200 Type 4362 and 4363: Installation Guide
Chapter 1. Introduction
This Installation Guide contains instructions for setting up the IBM System x3200
Machine Types 4362 and 4363 servers and basic instructions for installing some
optional devices. More detailed instructions for installing optional devices are in the
User’s Guide on the IBM System x™ Documentation CD, which comes with the
server. This document contains information about:
v Setting up and cabling the server
v Starting and configuring the server
v Installing some optional devices
v Solving problems
firmware and documentation updates are available, you can download them from
If
the IBM Web site. The server might have features that are not described in the
documentation that comes with the server, and the documentation might be updated
occasionally to include information about those features, or technical updates might
be available to provide additional information that is not included in the server
documentation. To check for updates, go to http://www.ibm.com/servers/eserver/
support/xseries/index.html,
and click Go. For firmware updates, click the Download tab. For documentation
updates, click the Install and use tab, and click Product documentation.
select System 4362 or 4363 from the Hardware list,
Note: Changes are made periodically to the IBM Web site. Procedures for locating
firmware and documentation might vary slightly from what is described in this
document.
The server comes with an IBM ServerGuide Setup and Installation CD to help you
configure the hardware, install device drivers, and install the operating system.
The server comes with a limited warranty. You can obtain up-to-date information
about the server and other IBM server products at http://www.ibm.com/systems/x/.
Record information about the server in the following table. You will need this
information when you register the server with IBM.
Product name IBM System x3200 server
Machine type 4362 or 4363
Model number _____________________________________________
Serial number _____________________________________________
Key serial number _____________________________________________
Key manufacturer _____________________________________________
Key phone number _____________________________________________
© Copyright IBM Corp. 2008 1
The model number and serial number are on the lower-right side of the bezel, as
shown in the following illustrations. This illustration might differ slightly from your
hardware.
Several models are available; for additional information, see the User’s Guide on
the IBM System x Documentation CD. The following illustration shows a hot-swap
model.
Model number
and serial number
Important: The server keys cannot be duplicated by a locksmith. If you lose them,
order replacement keys from the key manufacturer. The key serial
number and the telephone number of the manufacturer are on a tag
that is attached to the keys.
If you plan to install the server in a rack, you must purchase a Tower-to-Rack Kit
conversion kit. For a list of supported optional devices for the server, see
http://www.ibm.com/servers/eserver/serverproven/compat/us/.
2 System x3200 Type 4362 and 4363: Installation Guide
The IBM System x Documentation CD
The IBM System x Documentation CD contains documentation for the server in
Portable Document Format (PDF) and includes the IBM Documentation Browser to
help you find information quickly.
Hardware and software requirements
The IBM System x Documentation CD requires the following minimum hardware
and software:
v Microsoft Windows NT 4.0 (with Service Pack 3 or later), Windows 2000, or Red
Hat Linux.
v 100 MHz microprocessor.
v 32 MB of RAM.
v Adobe Acrobat Reader 3.0 (or later) or xpdf, which comes with Linux operating
systems. Acrobat Reader software is included on the CD, and you can install it
when you run the Documentation Browser.
Using the Documentation Browser
Use the Documentation Browser to browse the contents of the CD, read brief
descriptions of the documents, and view documents using Adobe Acrobat Reader or
xpdf. The Documentation Browser automatically detects the regional settings in use
in your server and displays the documents in the language for that region (if
available). If a document is not available in the language for that region, the
English-language version is displayed.
Use one of the following procedures to start the Documentation Browser:
v If Autostart is enabled, insert the CD into the CD drive. The Documentation
Browser starts automatically.
v If Autostart is disabled or is not enabled for all users, use one of the following
procedures:
– If you are using a Windows operating system, insert the CD into the CD drive
and click Start --> Run. In the Open field, type
e:\win32.bat
where e is the drive letter of the CD drive, and click OK.
– If you are using Red Hat Linux, insert the CD into the CD drive; then, run the
following command from the /mnt/cdrom directory:
sh runlinux.sh
Select your server from the Product menu. The Available Topics list displays all
the documents for your server. Some documents might be in folders. A plus sign (+)
indicates each folder or document that has additional documents under it. Click the
plus sign to display the additional documents.
When you select a document, a description of the document is displayed under
Topic Description. To select more than one document, press and hold the Ctrl key
while you select the documents. Click View Book to view the selected document or
documents in Acrobat Reader or xpdf. If you selected more than one document, all
the selected documents are opened in Acrobat Reader or xpdf.
To search all the documents, type a word or word string in the Search field and
click Search. The documents in which the word or word string appears are listed in
Chapter 1. Introduction 3
order of the most occurrences. Click a document to view it, and press Crtl+F to use
the Acrobat search function or Alt+F to use the xpdf search function within the
document.
Click Help for detailed information about using the Documentation Browser.
Notices and statements in this document
The caution and danger statements that appear in this document are also in the
multilingual Safety Information document, which is on the IBM System x
Documentation CD. Each statement is numbered for reference to the corresponding
statement in the Safety Information document.
The following notices and statements are used in this document:
v Note: These notices provide important tips, guidance, or advice.
v Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
v Attention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
v Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
v Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
4 System x3200 Type 4362 and 4363: Installation Guide
Features and specifications
The following information is a summary of the features and specifications of the
server. Depending on the server model, some features might not be available, or
some specifications might not apply.
Table 1. Features and specifications
Microprocessor:
v One Intel® Xeon™ 3000 sequence or
Pentium D microprocessor, dual-core
or quad-core
Important: Do not mix dual-core and
quad-core microprocessors in the
same system.
v 2 MB or 4 MB Level-2 cache
v 800 or 1066 MHz front-side bus
(FSB)
Memory:
v Minimum: 512 MB
v Maximum: 8 GB
v Types: PC2-5300 double-data-rate 2
(DDR2)
v Connectors: four dual inline memory
module (DIMM) connectors, two-way
interleaved
(depending on the model):
Drives
v Diskette (optional internal or external
USB): 1.44 MB
v Hard disk drive: SAS or SATA
v One of the following optical IDE
drives:
– CD-ROM
– DVD-ROM (optional)
– DVD-ROM/CD-RW (optional)
– Multiburner (optional)
bays (depending on the
Drive
model):
v Two 5.25 in. bays (one optical drive
installed)
v One 3.5 in. removable-media drive
bay
v Four 3.5 in. or 2.5 in. hard disk drive
bays
expansion slots (depending on
PCI
the model):
v One PCI Express x8 slot
v One PCI Express x1 slot
v Three PCI 32-bit/33 MHz slots
Fans:
Three speed-controlled fans.
Power supply:
One of the following:
v Two redundant 430 watt (90-240 V ac)
v One nonredundant 400 watt (90-240 V
ac)
Size:
v Height: 438 mm (17.25 in.)
v Depth: 540 mm (21.25 in.)
v Width: 216 mm (8.5 in.)
v Weight: 16.3 kg (36 lb) to 25.2 kg (56
lb) depending upon configuration
Integrated
v Mini baseboard management controller
(mini-BMC)
v Broadcom BCM5721 10/100/1000
Ethernet controller on the system board
with RJ-45 Ethernet port
v Two serial ports
v One parallel port
v Four-port Serial ATA controller
v One internal SAS port (mini-PCI slot)
v Six Universal Serial Bus (USB) v2.0
ports (two on front and four on rear)
v Keyboard port
v Mouse port
v ATA-100 single-channel IDE controller
(bus mastering)
v ATI ES1000 video controller
– Compatible with SVGA and VGA
– 16 MB SDRAM video memory
Diagnostic
v Fans
v Memory
v Power supply
Acoustical
v Sound power, idling: 5.0 bel
v Sound power, operating: 5.3 bel
functions:
LEDs:
noise emissions:
Environment:
v Air temperature:
– Server on: 10° to 35°C (50° to 95°F)
Altitude: 0 to 914 m (2998.0 ft)
– Server off: -40° to 60°C (-40° to 140°F)
Altitude: 0 to 2133 m (7000.0 ft)
Humidity (operating and storage): 8% to
v
80%
output:
Heat
Approximate heat output in British thermal
units (Btu) per hour:
v Minimum configuration: 630 Btu per hour
(185 watts)
v Maximum configuration: 1784 Btu per hour
(523 watts)
Electrical
input:
v Sine-wave input (50 or 60 Hz) required
v Input voltage and frequency ranges
automatically selected
v Input voltage low range:
– Minimum: 100 V ac
– Maximum: 127 V ac
Input voltage high range:
v
– Minimum: 200 V ac
– Maximum: 240 V ac
v Input kilovolt-amperes (kVA) approximately:
– Minimum: 0.20 kVA (all models)
– Maximum: 0.55 kVA
Notes:
1. Power consumption and heat output vary
depending on the number and type of
optional features installed and the
power-management optional features in
use.
2. These levels were measured in controlled
acoustical environments according to the
procedures specified by the American
National Standards Institute (ANSI) S12.10
and ISO 7779 and are reported in
accordance with ISO 9296. Actual
sound-pressure levels in a given location
might exceed the average values stated
because of room reflections and other
nearby noise sources. The declared
sound-power levels indicate an upper limit,
below which a large number of computers
will operate.
Chapter 1. Introduction 5
Major components of the server
Blue on a component indicates touch points, where you can grip the component to
remove it from or install it in the server, open or close a latch, and so on.
Orange on a component or an orange label on or near a component indicates that
the component can be hot-swapped, which means that if the server and operating
system support hot-swap capability, you can remove or install the component while
the server is running. (Orange can also indicate touch points on hot-swap
components.) See the instructions for removing or installing a specific hot-swap
component for any additional procedures that you might have to perform before you
remove or install the component.
The following illustration shows the major components in the server.
Note: The illustrations in this document might differ slightly from your hardware.
Rear system fan
System board
Power supply
DIMM
Heat sink
Microprocessor
SAS controller
Cover
DASD fan assembly
Drive cage
Front adaptersupport bracket
Diskette drive
(optional)
EMC shields
Optical drive
S ATA
hard disk drive
(some models)
Hot-swap
hard disk drive
(some models)
Upper
bezel
Lower
bezel
6 System x3200 Type 4362 and 4363: Installation Guide
Chapter 2. Installing optional devices
This chapter provides basic instructions for installing optional hardware devices in
the server. These instructions are intended for users who are experienced with
setting up IBM server hardware. If you need more detailed instructions, see the
User’s Guide on the IBM System x Documentation CD.
Installation guidelines
Before you install optional devices, read the following information:
v Read the safety information that begins on page v, the guidelines in “Working
inside the server with the power on” on page 8, and “Handling static-sensitive
devices” on page 9. This information will help you work safely.
v Observe good housekeeping in the area where you are working. Place removed
covers and other parts in a safe place.
v When you install your new server, take the opportunity to download and apply
the most recent firmware updates. This step will help to ensure that any known
issues are addressed and that your server is ready to function at maximum levels
of performance. To download firmware updates for your server, go to
http://www.ibm.com/servers/eserver/support/xseries/index.html/, select System
4362 or 4363 from the Hardware list, click Go, and then click the Download tab.
For additional information about tools for updating, managing, and deploying
firmware, see the System x and xSeries Tools Center at http://
publib.boulder.ibm.com/infocenter/toolsctr/v1r0/index.jsp
v Before you install optional hardware devices, make sure that the server is
working correctly. Start the server, and make sure that the operating system
starts, if an operating system is installed, or that a 19990305 error code is
displayed, indicating that an operating system was not found but the server is
otherwise working correctly. If the server is not working correctly, see Solving
problems.
v If you must start the server while the cover is removed, make sure that no one is
near the server and that no tools or other objects have been left inside the
server.
v Do not attempt to lift an object that you think is too heavy for you. If you have to
lift a heavy object, observe the following precautions:
– Make sure that you can stand safely without slipping.
– Distribute the weight of the object equally between your feet.
– Use a slow lifting force. Never move suddenly or twist when you lift a heavy
object.
– To avoid straining the muscles in your back, lift by standing or by pushing up
with your leg muscles.
Make sure that you have an adequate number of properly grounded electrical
v
outlets for the server, monitor, and other devices.
v Back up all important data before you make changes to disk drives.
v Have a small flat-blade screwdriver available.
v You do not have to turn off the server to install or replace hot-swap power
supplies, or hot-plug Universal Serial Bus (USB) devices.
v Blue on a component indicates touch points, where you can grip the component
to remove it from or install it in the server, open or close a latch, and so on.
v Orange on a component or an orange label on or near a component indicates
that the component can be hot-swapped, which means that if the server and
© Copyright IBM Corp. 2008 7
operating system support hot-swap capability, you can remove or install the
component while the server is running. (Orange can also indicate touch points on
hot-swap components.) See the instructions for removing and installing a specific
hot-swap component for any additional procedures that you might have to
perform before you remove or install the component.
v When you have to access the inside of the server, you might find it easier to lay
the server on its side. Before laying the server on its side, rotate the two front
stabilizing feet a quarter turn inward toward the server, so that they do not break.
Before returning the server to an upright position, rotate the front stabilizing feet
a quarter turn outward from the server.
v When you are finished working on the server, reinstall all safety shields, guards,
labels, and ground wires.
v For a list of supported optional devices for the server, see http://www.ibm.com/
servers/eserver/serverproven/compat/us/.
System reliability guidelines
To help ensure proper system cooling and system reliability, make sure that the
following requirements are met:
v Each of the drive bays has a drive or a filler panel and electromagnetic
compatibility (EMC) shield installed in it.
v There is adequate space around the server to allow the server cooling system to
work properly. Leave approximately 50 mm (2 in.) of open space around the front
and rear of the server. Do not place objects in front of the fans. For proper
cooling and airflow, replace the server cover before turning on the server.
Operating the server for extended periods of time (more than 30 minutes) with
the server cover removed might damage server components.
When installing the server in a rack, make sure that space is available around
the server to enable the server cooling system to work properly. See the
documentation that comes with the rack for additional information.
v You have followed the cabling instructions that come with optional adapters.
v You have replaced a failed fan within 48 hours.
v You have replaced a hot-swap drive within 2 minutes of removal.
Working inside the server with the power on
Attention: Static electricity that is released to internal server components when
the server is powered-on might cause the server to halt, which might result in the
loss of data. To avoid this potential problem, always use an electrostatic-discharge
wrist strap or other grounding system when you work inside the server with the
power on.
The server supports hot-plug, hot-add, and hot-swap devices and is designed to
operate safely while it is turned on and the cover is removed. Follow these
guidelines when you work inside a server that is turned on.
v Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts
before working inside the server; do not wear cuff links while you are working
inside the server.
v Do not allow your necktie or scarf to hang inside the server.
v Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist
watches.
v Remove items from your shirt pocket, such as pens and pencils, that could fall
into the server as you lean over it.
8 System x3200 Type 4362 and 4363: Installation Guide
v Avoid dropping any metallic objects, such as paper clips, hairpins, and screws,
into the server.
Handling static-sensitive devices
Attention: Static electricity can damage the server and other electronic devices.
To avoid damage, keep static-sensitive devices in their static-protective packages
until you are ready to install them.
To reduce the possibility of electrostatic discharge, observe the following
precautions:
v Limit your movement. Movement can cause static electricity to build up around
you.
v The use of a grounding system is recommended. For example, wear an
electrostatic-discharge wrist strap, if one is available. Always use an
electrostatic-discharge wrist strap or other grounding system when you work
inside the server with the power on.
v Handle the device carefully, holding it by its edges or its frame.
v Do not touch solder joints, pins, or exposed circuitry.
v Do not leave the device where others can handle and damage it.
v While the device is still in its static-protective package, touch it to an unpainted
metal surface on the outside of the server for at least 2 seconds. This drains
static electricity from the package and from your body.
v Remove the device from its package and install it directly into the server without
setting down the device. If it is necessary to set down the device, put it back into
its static-protective package. Do not place the device on the server cover or on a
metal surface.
v Take additional care when you handle devices during cold weather. Heating
reduces indoor humidity and increases static electricity.
Chapter 2. Installing optional devices 9
Removing the side cover
To remove the server side cover, complete the following steps:
1. Review the safety information that begins on page v and the “Installation
guidelines” on page 7.
2. Turn off the server and all attached devices (see “Turning off the server” on
page 41); then, disconnect all power cords and external cables.
3. Lay the server on its side.
4. Unlock the side cover; then, press the cover-release latch down, as indicated by
the two arrows on the latch.
Cover-release
latch
Key lock
5. Lift the side cover off the server and set it aside.
replace the side cover, see “Reinstalling the side cover” on page 34.
To
Attention: For proper cooling and airflow, replace the cover before you turn on
the server. Operating the server for extended periods of time (more than 30
minutes) with the cover removed might damage server components.
10 System x3200 Type 4362 and 4363: Installation Guide
Removing the two-piece bezel
When working with some devices, such as drives in bays 1 through 7, you must
first remove the two-piece bezel to access the devices.
Notes:
v Before you remove the upper bezel, you must unlock and remove the side cover
and remove the lower bezel.
v If you are removing only the lower bezel, you do not have to remove the side
cover. However, the side cover must be unlocked.
remove the two-piece bezel, complete the following steps:
To
1. Unlock the side cover.
2. Remove the side cover (see “Removing the side cover” on page 10).
3. Press the round blue release button on the right side of the lower bezel and tilt
the lower bezel forward to disengage it from the chassis.
4. Lift the lower bezel to disengage the two bottom tabs from the chassis. Set the
lower bezel aside.
Chapter 2. Installing optional devices 11
5. Carefully pull the two bezel clips on the left side of the upper bezel away from
the chassis; then, rotate the upper bezel to the right side of the server to
disengage the two right-side tabs from the chassis. Set the upper bezel aside.
For instructions for reinstalling the two-piece bezel, see “Reinstalling the two-piece
bezel” on page 32.
12 System x3200 Type 4362 and 4363: Installation Guide
Installing a memory module
The following notes describe the types of dual inline memory modules (DIMMs) that
the server supports and other information that you must consider when you install
DIMMs:
v The server supports industry-standard, 667 MHz, unbuffered PC2-5300,
double-data-rate 2 (DDR2) dual inline memory modules (DIMMs) error correcting
code (ECC) memory.
v The system board contains four DIMM connectors and supports two-way memory
interleaving.
v The DIMM options that are available for the server are 512 MB, 1 GB, and 2 GB.
The server supports a minimum of 512 MB and a maximum of 8 GB of system
memory.
v The server comes with one 512 MB DIMM or two 512 MB DIMMs installed.
v The amount of usable memory will be reduced depending on the system
configuration. A certain amount of memory must be reserved for system
resources. To view the total amount of installed memory and the amount of
configured memory, run the Configuration/Setup Utility program and select
System Summary from the menu. For additional information, see the User’s
Guide on the IBM System x Documentation CD.
v For two-way memory interleaving, DIMMs must be installed in matched pairs.
If one DIMM is installed in the DIMM 1 connector, when you install an additional
DIMM, it must be installed in the DIMM 3 connector, and it must be the same
size, speed, type, and technology as the DIMM in the DIMM 1 connector. Yo u
can mix compatible DIMMs from various manufacturers.
If you install a second pair of DIMMs in the DIMM 2 and DIMM 4 connectors,
they do not have to be the same size, speed, type, and technology as the
DIMMs in the DIMM 1 and DIMM 3 connectors. However, the size, speed, type,
and technology of the DIMMs that you install in the DIMM 2 and DIMM 4
connectors must match each other.
v Install only 1.8 V, 240-pin, double-data-rate 2 (DDR2), 667 MHz, PC2-5300,
unbuffered synchronous dynamic random-access memory (SDRAM) with error
correcting code (ECC) DIMMs. These DIMMs must be compatible with the latest
DDR2 667 MHz SDRAM unbuffered DIMM specification. For a list of supported
optional devices for the server, see http://www.ibm.com/servers/eserver/
serverproven/compat/us/.
v When you restart the server after you add or remove a DIMM, the server
displays a message that the memory configuration has changed.
Chapter 2. Installing optional devices 13
The following illustration shows the dual inline memory module (DIMM) connectors
and corresponding LEDs on the system board.
DIMM 1
DIMM 2
DIMM 3
DIMM 4
DIMM 4 error LED
DIMM 3 error LED
DIMM 2 error LED
DIMM 1 error LED
Attention: Static electricity that is released to internal server components when
the server is powered-on might cause the server to stop, which might result in the
loss of data. To avoid this potential problem, always use an electrostatic-discharge
wrist strap or other grounding system when working inside the server with the
power on.
To install a DIMM, complete the following steps:
1. Read the safety information that begins on page v and “Installation guidelines”
on page 7.
2. Turn off the server and peripheral devices, and disconnect the power cords and
all external cables.
3. Remove the side cover (see “Removing the side cover” on page 10).
14 System x3200 Type 4362 and 4363: Installation Guide
4. Locate the DIMM connectors on the system board. Determine the connectors
into which you will install the DIMMs. Install the DIMMs in the sequence shown
in the following table.
Number of DIMMs Installation sequence (connectors)
1 1
2 (interleaved configuration) 1, 3
3 Not supported
4 (interleaved configuration) 1, 3, 2, 4
Attention: To avoid breaking the retaining clips or damaging the DIMM
connectors, open and close the clips gently.
5. Open the retaining clips and, if necessary, remove any existing DIMM.
6. Touch the static-protective package that contains the DIMM to any unpainted
metal surface on the server. Then, remove the new DIMM from the package.
7. Turn the DIMM so that the DIMM keys align correctly with the slot.
8. Insert the DIMM into the connector by aligning the edges of the DIMM with the
slots at the ends of the DIMM connector. Firmly press the DIMM straight down
into the connector by applying pressure on both ends of the DIMM
simultaneously. The retaining clips snap into the locked position when the DIMM
is firmly seated in the connector. If there is a gap between the DIMM and the
retaining clips, the DIMM has not been correctly installed. Open the retaining
clips, remove the DIMM, and then reinsert it.
you have other devices to install or remove, do so now; otherwise, go to
If
“Completing the installation” on page 31.
Chapter 2. Installing optional devices 15
Installing a drive
Depending on the server model, a CD-ROM, CD-RW, DVD/CD-RW combo, or
multiburner drive might be installed in the server.
The following illustration shows the drive bays.
Bay 1
Bay 2
Bay 3
Bay 4
Bay 5
Bay 6
Bay 7
The following notes describe the types of drives that the server supports and other
information that you must consider when you install a hard disk drive:
v Make sure that you have all the cables and other equipment specified that are in
the documentation that comes with the drive.
v Select the bay in which you want to install the drive.
v Check the instructions that come with the drive to see whether you have to set
any switches or jumpers on the drive. If you are installing a SAS or SATA device,
be sure to set the SAS or SATA ID for that device.
v Optional external USB diskette drives, tape drives, CD drives, CD-RW drives,
DVD/CD-RW combo, and multiburner drives are examples of removable-media
drives. You can install removable-media drives in bays 1, 2, and 3 only.
v To install a 3.5 in. drive in a 5.25 in. bay, you must use the 5.25 in. conversion
kit.
v The electromagnetic interference (EMI) integrity and cooling of the server are
protected by having all bays, and PCI and PCI Express slots covered or
occupied. When you install a drive, PCI, or PCI Express adapter, save the EMC
shield from the bay, or the PCI or PCI Express adapter slot cover in the event
that you later remove the device.
v For a complete list of supported optional devices for the server, see
http://www.ibm.com/servers/eserver/serverproven/compat/us/.
16 System x3200 Type 4362 and 4363: Installation Guide
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