IBM TotalStorage DS4500 User Manual
IBM TotalStorage DS4500
Fibre Channel Storage Server
User’ s Guid e
GC26-7726-00
IBM TotalStorage DS4500
Fibre Channel Storage Server
User’ s Guid e
GC26-7726-00
Note
Before using this information and the product it supports, be sure to read the general information under “Notices” on page
69.
First Edition (January 2005)
© Copyright International Business Machines Corporation 2005. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Contents
Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi
About this document . . . . . . . . . . . . . . . . . . . . . xvii
FAStT product renaming . . . . . . . . . . . . . . . . . . . . . xvii
Who should read this document . . . . . . . . . . . . . . . . . . xviii
DS4000 installation process overview . . . . . . . . . . . . . . . . xviii
DS4000 Storage Server publications . . . . . . . . . . . . . . . . xviii
DS4500 storage server library . . . . . . . . . . . . . . . . . . xix
DS4400 storage server library . . . . . . . . . . . . . . . . . .xx
DS4300 storage server library . . . . . . . . . . . . . . . . . . xxi
DS4100 storage server library . . . . . . . . . . . . . . . . . . xxii
DS4000 Storage Manager Version 9 publications . . . . . . . . . . . xxiii
Other DS4000 and DS4000-related documents . . . . . . . . . . . xxiv
How this document is organized . . . . . . . . . . . . . . . . . . xxv
Notices and statements in this document . . . . . . . . . . . . . . . xxvi
Getting information, help, and service . . . . . . . . . . . . . . . . xxvi
Before you call . . . . . . . . . . . . . . . . . . . . . . . xxvi
Using the documentation . . . . . . . . . . . . . . . . . . . xxvii
Web sites . . . . . . . . . . . . . . . . . . . . . . . . . xxvii
Software service and support . . . . . . . . . . . . . . . . . . xxvii
Hardware service and support . . . . . . . . . . . . . . . . . xxviii
Fire suppression systems . . . . . . . . . . . . . . . . . . . xxviii
How to send your comments . . . . . . . . . . . . . . . . . . . xxviii
Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . .1
DS4500 Storage Server overview . . . . . . . . . . . . . . . . . .1
Product updates . . . . . . . . . . . . . . . . . . . . . . . .1
Front view . . . . . . . . . . . . . . . . . . . . . . . . . .2
Back view . . . . . . . . . . . . . . . . . . . . . . . . . .3
Fibre Channel connections . . . . . . . . . . . . . . . . . . . . .4
Handling fiber-optic cables . . . . . . . . . . . . . . . . . . . . .5
Using LC-LC Fibre Channel cables . . . . . . . . . . . . . . . . . .5
Connecting an LC-LC Fibre Channel cable to an SFP module . . . . . . .6
Removing an LC-LC Fibre Channel cable from an SFP module . . . . . .8
Using LC-SC Fibre Channel cable adapters . . . . . . . . . . . . . . .9
Connecting an LC-SC cable to a device . . . . . . . . . . . . . . .10
Removing an LC-LC cable from an LC-SC cable adapter . . . . . . . .11
Types of interface ports . . . . . . . . . . . . . . . . . . . . . .12
Host interface ports . . . . . . . . . . . . . . . . . . . . . .13
Drive interface ports . . . . . . . . . . . . . . . . . . . . . .13
Intermixing storage expansion enclosure models . . . . . . . . . .14
Ethernet interface ports . . . . . . . . . . . . . . . . . . . . .17
Chapter 2. Operating the DS4500 Storage Server . . . . . . . . . . .19
Best practices guidelines . . . . . . . . . . . . . . . . . . . . .19
Tasks overview . . . . . . . . . . . . . . . . . . . . . . . . .19
Removing and replacing the front bezel to access the DS4000 Storage Server
components . . . . . . . . . . . . . . . . . . . . . . . . .20
Turning on the power . . . . . . . . . . . . . . . . . . . . . .22
© Copyright IBM Corp. 2005 iii
Turning off the power . . . . . . . . . . . . . . . . . . . . . .23
Monitoring status through software . . . . . . . . . . . . . . . . .25
Firmware updates . . . . . . . . . . . . . . . . . . . . . . . .25
Checking the indicator lights . . . . . . . . . . . . . . . . . . . .26
Storage server indicator lights . . . . . . . . . . . . . . . . . .26
RAID controller indicator lights . . . . . . . . . . . . . . . . . .28
Battery indicator lights . . . . . . . . . . . . . . . . . . . . .30
Fan and communications module indicator light . . . . . . . . . . . .31
Power supply indicator light . . . . . . . . . . . . . . . . . . .32
Mini-hub indicator lights . . . . . . . . . . . . . . . . . . . . .32
Overtemperature condition and power supply shutdown . . . . . . . . . .37
Turning on the power after an overtemperature shutdown . . . . . . . .38
Turning on the power after an emergency shutdown . . . . . . . . . .38
Checking the battery service date . . . . . . . . . . . . . . . . . .38
Preparing to move the DS4500 Storage Server . . . . . . . . . . . . .39
Moving or relocating the DS4500 Storage Server . . . . . . . . . . . .40
Chapter 3. Replacing the DS4500 Storage Server components . . . . . .43
Handling static-sensitive devices . . . . . . . . . . . . . . . . . .43
DS4500 Storage Server controller . . . . . . . . . . . . . . . . . .43
Servicing notes . . . . . . . . . . . . . . . . . . . . . . . .44
Replacing a failed controller . . . . . . . . . . . . . . . . . . .45
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Servicing notes . . . . . . . . . . . . . . . . . . . . . . . .46
Replacing a failed battery . . . . . . . . . . . . . . . . . . . .47
Storage server fan . . . . . . . . . . . . . . . . . . . . . . .50
Servicing notes . . . . . . . . . . . . . . . . . . . . . . . .51
Replacing a failed storage server fan . . . . . . . . . . . . . . . .52
Fan and communications module . . . . . . . . . . . . . . . . . .53
Servicing notes . . . . . . . . . . . . . . . . . . . . . . . .54
Replacing a failed fan and communications module . . . . . . . . . .54
Power supply . . . . . . . . . . . . . . . . . . . . . . . . .56
Servicing notes . . . . . . . . . . . . . . . . . . . . . . . .56
Replacing a failed power supply . . . . . . . . . . . . . . . . .57
Small Form-Factor Pluggable (SFP) modules . . . . . . . . . . . . . .59
Servicing notes . . . . . . . . . . . . . . . . . . . . . . . .59
Replacing a failed SFP module . . . . . . . . . . . . . . . . . .60
Mini hubs . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Servicing notes . . . . . . . . . . . . . . . . . . . . . . . .63
Replacing a failed mini hub . . . . . . . . . . . . . . . . . . .64
Appendix. Accessibility . . . . . . . . . . . . . . . . . . . . .67
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . .69
Important notes . . . . . . . . . . . . . . . . . . . . . . . . .70
Electronic emission notices . . . . . . . . . . . . . . . . . . . .71
Federal Communications Commission (FCC) statement . . . . . . . . .71
Industry Canada Class A emission compliance statement . . . . . . . .72
Australia and New Zealand Class A statement . . . . . . . . . . . .72
United Kingdom telecommunications safety requirement . . . . . . . . .72
European Union EMC Directive conformance statement . . . . . . . . .72
Taiwan electrical emission statement . . . . . . . . . . . . . . . .72
Japanese Voluntary Control Council for Interference (VCCI) statement . . .73
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . .73
iv IBM TotalStorage DS4500 Fibre Channel Storage Server: User’s Guide
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . .75
75
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Contents v
vi IBM TotalStorage DS4500 Fibre Channel Storage Server: User’s Guide
Figures
1. Installation process flow by current publications . . . . . . . . . . . . . . . . . . . xviii
2. IBM TotalStorage DS4500 Fibre Channel Storage Server front bezel . . . . . . . . . . . .3
3. IBM TotalStorage DS4500 Fibre Channel Storage Server front view . . . . . . . . . . . .3
4. IBM TotalStorage DS4500 Fibre Channel Storage Server - back view . . . . . . . . . . . .4
5. Fibre Channel interface connections . . . . . . . . . . . . . . . . . . . . . . . .4
6. LC-LC Fibre Channel cable . . . . . . . . . . . . . . . . . . . . . . . . . . .6
7. Removing the fiber-optic cable protective caps . . . . . . . . . . . . . . . . . . . .7
8. Inserting an LC-LC Fibre Channel cable into an SFP module . . . . . . . . . . . . . . .7
9. Inserting an LC-LC Fibre Channel cable into an installed SFP module . . . . . . . . . . . .8
10. LC-LC Fibre Channel Cable lever and latches . . . . . . . . . . . . . . . . . . . .9
11. Removing the LC-LC Fibre Channel cable . . . . . . . . . . . . . . . . . . . . . .9
12. LC-SC Fibre Channel cable . . . . . . . . . . . . . . . . . . . . . . . . . . .10
13. Removing the LC-SC cable adapter protective caps . . . . . . . . . . . . . . . . . .11
14. LC-LC cable connected into the LC-SC cable adapter . . . . . . . . . . . . . . . . .11
15. LC-LS Fibre Channel cable lever and latches . . . . . . . . . . . . . . . . . . . .12
16. Removing the LC-LC Fibre Channel cable from an LC-SC Fibre Channel cable adapter . . . . .12
17. DS4500 Storage Server interface ports . . . . . . . . . . . . . . . . . . . . . . .13
18. Host-side mini-hub interface ports . . . . . . . . . . . . . . . . . . . . . . . .13
19. Drive-side mini-hub interface ports . . . . . . . . . . . . . . . . . . . . . . . .14
20. Ethernet interface ports . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
21. Removing the DS4500 Storage Server bezel . . . . . . . . . . . . . . . . . . . .21
22. Replacing the DS4500 Storage Server bezel . . . . . . . . . . . . . . . . . . . .22
23. Connecting the power cords and power switch locations . . . . . . . . . . . . . . . .23
24. Storage server indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . .27
25. RAID controller indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . .29
26. Battery indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
27. Fan and communications module indicator light . . . . . . . . . . . . . . . . . . .31
28. Power supply indicator light . . . . . . . . . . . . . . . . . . . . . . . . . . .32
29. Mini-hub indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
30. Fan and communications and power supply fault indicators . . . . . . . . . . . . . . .37
31. Storage server fan indicator . . . . . . . . . . . . . . . . . . . . . . . . . . .37
32. Checking the battery service date . . . . . . . . . . . . . . . . . . . . . . . . .39
33. Controller status indicator lights . . . . . . . . . . . . . . . . . . . . . . . . .44
34. Removing and replacing a failed controller CRU . . . . . . . . . . . . . . . . . . .45
35. Indicator lights on the DS4500 Storage Server bezel . . . . . . . . . . . . . . . . . .46
36. Removing and installing a battery . . . . . . . . . . . . . . . . . . . . . . . . .48
37. Recording the battery support information . . . . . . . . . . . . . . . . . . . . . .49
38. Battery CRU indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . .50
39. DS4500 Storage Server airflow . . . . . . . . . . . . . . . . . . . . . . . . .51
40. Removing and installing the storage server fan . . . . . . . . . . . . . . . . . . . .52
41. Storage server indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . .53
42. Fan and communications module ports and indicator light . . . . . . . . . . . . . . . .55
43. Removing and installing a fan and communications module . . . . . . . . . . . . . . .55
44. Power supply switch, ac power connectors, and indicator lights . . . . . . . . . . . . . .57
45. Removing and installing a power supply CRU . . . . . . . . . . . . . . . . . . . .59
46. Replacing a failed SFP module . . . . . . . . . . . . . . . . . . . . . . . . .61
47. Unlocking the SFP module latch - plastic variety . . . . . . . . . . . . . . . . . . .61
48. Unlocking the SFP module latch - wire variety . . . . . . . . . . . . . . . . . . . .62
49. Small Form-Factor Pluggable (SFP) Module . . . . . . . . . . . . . . . . . . . . .62
50. Installing an SFP module in a mini hub . . . . . . . . . . . . . . . . . . . . . . .63
51. Removing the fiber-optic cable from the SFP module . . . . . . . . . . . . . . . . .64
52. Removing and installing a mini hub . . . . . . . . . . . . . . . . . . . . . . . .65
© Copyright IBM Corp. 2005 vii
viii IBM TotalStorage DS4500 Fibre Channel Storage Server: User’s Guide
Tables
1. Mapping of FAStT names to DS4000 Series names . . . . . . . . . . . . . . . . . . xvii
2. TotalStorage DS4500 Fibre Channel Storage Server document titles by user tasks . . . . . . xix
3. TotalStorage DS4400 Fibre Channel Storage Server document titles by user tasks . . . . . .xx
4. TotalStorage DS4300 Fibre Channel Storage Server document titles by user tasks . . . . . . xxi
5. TotalStorage DS4100 SATA Storage Server document titles by user tasks . . . . . . . . . xxii
6. TotalStorage DS4000 Storage Manager Version 9 titles by user tasks . . . . . . . . . . . xxiii
7. TotalStorage DS4000 and DS4000–related document titles by user tasks . . . . . . . . . xxiv
8. Possible combinations of FAStT EXP500 and DS4000 EXP700 storage expansion enclosures per
drive loop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
9. Tasks overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
10. Storage server indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . .28
11. RAID controller indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . .30
12. Battery indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
13. Fan and communications module indicator light . . . . . . . . . . . . . . . . . . .31
14. Power supply indicator light . . . . . . . . . . . . . . . . . . . . . . . . . . .32
15. Host-side and drive-side mini-hub indicator lights . . . . . . . . . . . . . . . . . . .33
16. DS4000 Storage Manager alternate keyboard operations . . . . . . . . . . . . . . . .67
© Copyright IBM Corp. 2005 ix
x IBM TotalStorage DS4500 Fibre Channel Storage Server: User’s Guide
Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright IBM Corp. 2005 xi
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
The following Danger notices and Caution notices are printed in English throughout
this document. For translations of these notices, see IBM
®
Safety Information.
Statement 1:
DANGER
Electrical
current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
v Connect all power cords to a properly wired and grounded electrical
outlet.
v Connect to properly wired outlets any equipment that will be attached to
this product.
v When possible, use one hand only to connect or disconnect signal
cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
xii IBM TotalStorage DS4500 Fibre Channel Storage Server: User’s Guide
Statement 2:
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
a module containing a lithium battery, replace it only with the same module
type made by the same manufacturer. The battery contains lithium and can
explode if not properly used, handled, or disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble
Dispose
of the battery as required by local ordinances or regulations.
Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
v Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
Safety xiii
DANGER
Some
laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Statement
Statement 4:
≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
xiv IBM TotalStorage DS4500 Fibre Channel Storage Server: User’s Guide
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
1
2
Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.
Safety xv
xvi IBM TotalStorage DS4500 Fibre Channel Storage Server: User’s Guide
About this document
This document provides an overview of the IBM TotalStorage
®
DS4500 Fibre
Channel Storage Server, hereafter referred to as the DS4500 Storage Server, and
contains information about routine operations and replacement procedures for all
customer replaceable units (CRUs).
Before you use this document, install the hardware and software. For more
information, refer to the IBM TotalStorage DS4500 Fibre Channel Storage Server
Installation and Support Guide and the IBM DS4000 Storage Manager installation
guide appropriate for your operating system.
FAStT product renaming
IBM is in the process of renaming some FAStT family products. Table 1 identifies
each new DS4000 product name with its corresponding FAStT product name. Note
that this change of product name only indicates no change in functionality or
warranty. All products listed below with new names are functionally-equivalent and
fully-interoperable. Each DS4000 product retains full IBM service as outlined in
service contracts issued for analogous FAStT products.
Table 1. Mapping of FAStT names to DS4000 Series names
Current FAStT Product Name New DS4000 Product Name
IBM TotalStorage FAStT Storage Server IBM TotalStorage DS4000
FAStT DS4000
FAStT Family DS4000 Mid-range Disk System
FAStT Storage Manager vX.Y (for example
v9.10)
DS4000 Storage Manager vX.Y (for example
v9.10)
FAStT100 DS4100
FAStT600 DS4300
FAStT600 with Turbo Feature DS4300 Turbo
FAStT700 DS4400
FAStT900 DS4500
EXP700 DS4000 EXP700
EXP710 DS4000 EXP710
EXP100 DS4000 EXP100
FAStT FlashCopy FlashCopy for DS4000
FAStT VolumeCopy VolumeCopy for DS4000
FAStT Remote Mirror (RM) Enhanced Remote Mirroring for DS4000
FAStT Synchronous Mirroring Metro Mirroring for DS4000
Global Copy for DS4000
(New Feature = Asynchronous Mirroring
without Consistency Group)
Global Mirroring for DS4000
(New Feature = Asynchronous Mirroring with
Consistency Group)
© Copyright IBM Corp. 2005 xvii
Who should read this document
This user’s guide is intended for system operators and service technicians who
have extensive knowledge of Fibre Channel, network technology, computer-system
operation, maintenance, and repair. Use this guide to:
v Become familiar with the components of the DS4500 Storage Server
v Learn how to operate the DS4500 Storage Server
v Learn how to replace failed components in the DS4500 Storage Server
DS4000 installation process overview
The following flow chart gives an overview of the DS4000 hardware and the
DS4000 Storage Manager software installation process. Lined arrows in the flow
chart indicate consecutive steps in the hardware and software installation process.
Labeled arrows indicate which current documents provide detailed information about
those steps.
Install Process Documentation
Plan installation
Connect Power and
Start Server
DS4000 Storage Server
Installation Guide
Complete SM SW
Installation
Configure Storage
Hardware
Online Help
Configure Storage
Subsystems on Host
Verify Server
operation w/ LEDs
Prepare for
Installation of
SM Software
Install and Verify
SM SW on Host and
Workstation
* FC Planning and
Integration: User's Guide
and Svc Info
DS4000 Storage Manager
Concepts Guide
DS4000 Storage Exp Units
Install and User's Guides
DS4000 Fibre Channel
Storage Server
Installation Guides
Fibre Channel Cabling
Instructions
DS4000 and HBA Install
and User's Guides
DS4000 Storage Svr
Installation Guide
DS4000 RAID Controller
Enclosure Unit Install
and User's Guide
Copy Services
User's Guide
DS4000 Storage Manager
DS4000 Storage
Manager Installation
and Support
OS Guides
DS4000 Hardware
Maintenance Manual
DS4000 Problem
Determination Guide
Out-of-Band
In-Band
Make FC Connections
SET Link Speed
(1GB or 2GB)
Install Storage
Server/RAID Controller
Enclosure(s) in Rack
Install Network
Hardware; Prep are
Network Connection
Install Storage
Expansion Unit(s)
Determine
Management
Method
* For pSeries Server and 6227 or 6228 HBA use only
sj001046
DS4000 Storage Server publications
The following tables present an overview of the DS4500, DS4400, DS4300 Fibre
Channel, and DS4100 SATA Storage Server product libraries, as well as other
related documents. Each table lists documents that are included in the libraries and
what common tasks they address.
Figure 1. Installation process flow by current publications
xviii IBM TotalStorage DS4500 Fibre Channel Storage Server: User’s Guide
You can access the documents listed in these tables at one of the following Web
sites:
www.ibm.com/servers/storage/support/disk/
www.ibm.com/shop/publications/order/
DS4500 storage server library
Table 2 associates each document in the DS4500 (previously FAStT900) storage
server library with its related common user tasks.
Table 2. TotalStorage DS4500 Fibre Channel Storage Server document titles by user tasks
Title User Tasks
Planning Hardware
Installation
Software
Installation
Configuration Operation and
Administration
Diagnosis and
Maintenance
IBM TotalStorage
DS4500 Installation
and Support Guide,
GC26-7727
U U U
IBM TotalStorage
DS4500 Fibre
Channel Cabling
Instructions,
GC26-7729
U U
IBM TotalStorage
DS4500 Storage
Server User’s
Guide, GC26-7726
U U U
IBM TotalStorage
DS4500 Rack
Mounting
Instructions,
GC26-7728
U U
About this document xix
DS4400 storage server library
Table 3 associates each document in the DS4400 (previously FAStT700) storage
server library with its related common user tasks.
Table 3. TotalStorage DS4400 Fibre Channel Storage Server document titles by user tasks
Title User Tasks
Planning Hardware
Installation
Software
Installation
Configuration Operation and
Administration
Diagnosis and
Maintenance
IBM DS4400 Fibre
Channel Storage
Server User’s
Guide, GC26-7730
U U U U U
IBM DS4400 Fibre
Channel Storage
Server Installation
and Support Guide,
GC26-7731
U U U U
IBM DS4400 Fibre
Channel Cabling
Instructions,
GC26-7732
U U
xx IBM TotalStorage DS4500 Fibre Channel Storage Server: User’s Guide
DS4300 storage server library
Table 4 associates each document in the DS4300 (previously FAStT600) storage
server library with its related common user tasks.
Table 4. TotalStorage DS4300 Fibre Channel Storage Server document titles by user tasks
Title User Tasks
Planning Hardware
Installation
Software
Installation
Configuration Operation and
Administration
Diagnosis and
Maintenance
IBM TotalStorage
DS4300 Fibre
Channel Storage
Server Installation
and User’s Guide,
GC26-7722
U U U
IBM TotalStorage
DS4300 Rack
Mounting
Instructions,
GC26-7724
U U
IBM TotalStorage
DS4300 Fibre
Channel Cabling
Instructions,
GC26-7725
U U
IBM TotalStorage
DS4300 SCU Base
Upgrade Kit,
GC26-7740
U U
IBM TotalStorage
DS4300 SCU Turbo
Upgrade Kit,
GC26-7741
U U
IBM TotalStorage
DS4300 Turbo
Models 6LU/6LX
Upgrade Kit,
GC26-7723
U U
About this document xxi
DS4100 storage server library
Table 5 associates each document in the DS4100 (previously FAStT100) storage
server library with its related common user tasks.
Table 5. TotalStorage DS4100 SATA Storage Server document titles by user tasks
Title User Tasks
Planning Hardware
Installation
Software
Installation
Configuration Operation and
Administration
Diagnosis and
Maintenance
IBM TotalStorage
DS4100 Installation,
User’s and
Maintenance Guide,
GC26-7733
U U U U U
IBM TotalStorage
DS4100 Cabling
Guide, 24P8973
U
xxii IBM TotalStorage DS4500 Fibre Channel Storage Server: User’s Guide
DS4000 Storage Manager Version 9 publications
Table 6 associates each document in the DS4000 Storage Manager (previously
FAStT Storage Manager) library with its related common user tasks.
Table 6. TotalStorage DS4000 Storage Manager Version 9 titles by user tasks
Title User tasks
Planning Hardware
installation
Software
installation
Configuration Operation and
administration
Diagnosis and
maintenance
IBM TotalStorage
DS4000 Storage
Manager Version 9
Installation and
Support Guide for
Windows
2000/Server 2003,
NetWare, ESX
Server, and Linux,
GC26-7706
U U U
IBM TotalStorage
DS4000 Storage
Manager Version 9
Installation and
Support Guide for
AIX, UNIX, Solaris
and Linux on
POWER,
GC26-7705
U U U
IBM TotalStorage
DS4000 Storage
Manager Version 9
Copy Services
User’s Guide,
GC26-7707
U U U U
IBM TotalStorage
DS4000 Storage
Manager Version 9
Concepts Guide,
GC26-7734
U U U U U U
About this document xxiii
Other DS4000 and DS4000-related documents
Table 7 associates each of the following documents with its related common user
tasks.
Table 7. TotalStorage DS4000 and DS4000–related document titles by user tasks
Title User Tasks
Planning Hardware
Installation
Software
Installation
Configuration Operation and
Administration
Diagnosis and
Maintenance
IBM Safety
Information,
P48P9741
U
IBM TotalStorage
DS4000 Quick Start
Guide, GC26-7738
U U
IBM TotalStorage
DS4000 Hardware
Maintenance
Manual,GC26-7702
U
IBM TotalStorage
DS4000 Problem
Determination
Guide, GC26-7703
U
IBM Fibre Channel
Planning and
Integration: User’s
Guide and Service
Information,
SC23-4329
U U U U
IBM TotalStorage
DS4000 FC2-133
Host Bus Adapter
Installation and
User’s Guide,
GC26-7736
U U
IBM TotalStorage
DS4000 FC2-133
Dual Port Host Bus
Adapter Installation
and User’s Guide,
GC26-7737
U U
IBM TotalStorage
DS4000 Fibre
Channel and Serial
ATA Intermix
Premium Feature
Installation Overview
GC26-7713
U U U U
Fibre Channel
Solutions - IBM
DS4000 EXP500
Installation and
User’s Guide,
59p5637
U U U U U
xxiv IBM TotalStorage DS4500 Fibre Channel Storage Server: User’s Guide
Table 7. TotalStorage DS4000 and DS4000–related document titles by user tasks (continued)
Title User Tasks
Planning Hardware
Installation
Software
Installation
Configuration Operation and
Administration
Diagnosis and
Maintenance
IBM TotalStorage
DS4000 EXP700
and EXP710
Storage Expansion
Enclosures
Installation, User’s,
and Maintenance
Guide, GC26-7735
U U U U U
IBM TotalStorage
DS4000 Hard Drive
and Storage
Expansion
Enclosures
Installation and
Migration Guide,
GC26-7704
U U
IBM DS4000
Management Suite
Java User’s Guide,
32P0081
U U
IBM Netfinity
®
Fibre
Channel Cabling
Instructions,
19K0906
U
IBM Fibre Channel
SAN Configuration
Setup Guide,
25P2509
U U U U
How this document is organized
Chapter 1, “Introduction,” on page 1 introduces the DS4500 Storage Server and its
primary components.
Chapter 2, “Operating the DS4500 Storage Server,” on page 19 describes the tasks
required to operate the DS4500 Storage Server.
Chapter 3, “Replacing the DS4500 Storage Server components,” on page 43
describes how to service and replace components of the DS4500 Storage Server.
“Accessibility,” on page 67 provides information about DS4000 Storage Manager
accessibility features.
“Notices” on page 69 provides product notices.
About this document xxv
Notices and statements in this document
The caution and danger statements that this document uses also appear in the
multilingual Safety Information document provided with your DS4500 Storage
Server. Each caution and danger statement is numbered for easy reference to the
corresponding statements in the safety document.
This document uses the following types of notices and statements:
v Note: These notices provide important tips, guidance, or advice.
v Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
v Attention: These notices indicate possible damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
v Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
v Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Getting information, help, and service
If you need help, service, or technical assistance or just want more information
about IBM products, you will find a wide variety of sources available from IBM to
assist you. This section contains information about where to go for additional
information about IBM and IBM products, what to do if you experience a problem
with your IBM Eserver xSeries
®™
or IntelliStation
®
system, and whom to call for
service, if it is necessary.
Before you call
Before you call, make sure that you have taken these steps to try to solve the
problem yourself:
v Check all cables to make sure that they are connected.
v Check the power switches to make sure that the system is turned on.
v Use the troubleshooting information in your system documentation and use the
diagnostic tools that come with your system.
v Check for technical information, hints, tips, and new device drivers at the
following Web site:
www.ibm.com/servers/storage/support/disk/
v Use an IBM discussion forum on the IBM Web site to ask questions.
You
can solve many problems without outside assistance by following the
troubleshooting procedures that IBM provides in the online help or in the documents
that are provided with your system and software. The information that comes with
your system also describes the diagnostic tests that you can perform. Most xSeries
and IntelliStation systems, operating systems, and programs come with information
that contains troubleshooting procedures and explanations of error messages and
error codes. If you suspect a software problem, see the information for the
operating system or program.
xxvi IBM TotalStorage DS4500 Fibre Channel Storage Server: User’s Guide
Using the documentation
Information about the xSeries or IntelliStation system and preinstalled software, if
any, is available in the documents that come with your system. This includes printed
documents, online documents, readme files, and help files. See the troubleshooting
information in your system documentation for instructions on how to use the
diagnostic programs. The troubleshooting information or the diagnostic programs
might tell you that you need additional or updated device drivers or other software.
Web sites
IBM maintains pages on the World Wide Web where you can get the latest
technical information and download device drivers and updates.
v For DS4000 information, go to the following Web site:
www.ibm.com/servers/storage/support/disk/
The support page has many sources of information and ways for you to solve
problems, including:
– Diagnosing problems using the IBM Online Assistant
– Downloading the latest device drivers and updates for your products
– Viewing frequently asked questions (FAQ)
– Viewing hints and tips to help you solve problems
– Participating in IBM discussion forums
– Setting up e-mail notification of technical updates about your products
v
You can order publications through the IBM Publications Ordering System at the
following web site:
www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi/
v For the latest information about IBM xSeries products, services, and support, go
to the following Web site:
www.ibm.com/eserver/xseries/
v For the latest information about IBM pSeries
®
products, services, and support, go
to the following Web site:
www.ibm.com/eserver/pseries/
v For the latest information about the IBM IntelliStation information, go to the
following Web site:
www-132.ibm.com/content/home/store_IBMPublicUSA/
en_US/IntelliStation_workstations.html
v For the latest information about operating system and HBA support, clustering
support, SAN fabric support, and Storage Manager feature support, see the
TotalStorage DS4000 Interoperability Matrix at the following Web site:
www.ibm.com/servers/storage/disk/ds4000/interop-matrix.html
Software service and support
Through IBM Support Line, for a fee you can get telephone assistance with usage,
configuration, and software problems with xSeries servers, IntelliStation
workstations, and appliances. For information about which products are supported
by Support Line in your country or region, go to the following Web site:
www.ibm.com/services/sl/products/
For more information about the IBM Support Line and other IBM services, go to the
following Web sites:
v www.ibm.com/services/
About this document xxvii
v www.ibm.com/planetwide/
Hardware service and support
You can receive hardware service through IBM Integrated Technology Services or
through your IBM reseller, if your reseller is authorized by IBM to provide warranty
service. Go to the following Web site for support telephone numbers:
www.ibm.com/planetwide/
In the U.S. and Canada, hardware service and support is available 24 hours a day,
7 days a week. In the U.K., these services are available Monday through Friday,
from 9 a.m. to 6 p.m.
Fire suppression systems
A fire suppression system is the responsibility of the customer. The customer’s own
insurance underwriter, local fire marshal, or a local building inspector, or both,
should be consulted in selecting a fire suppression system that provides the correct
level of coverage and protection. IBM designs and manufactures equipment to
internal and external standards that require certain environments for reliable
operation. Because IBM does not test any equipment for compatibility with fire
suppression systems, IBM does not make compatibility claims of any kind nor does
IBM provide recommendations on fire suppression systems.
How to send your comments
Your feedback is important in helping us to provide the most accurate and
high-quality information. If you have comments or suggestions for improving this
publication, you can send us comments electronically by using these addresses:
v Internet: starpubs@us.ibm.com
v IBMLink
™
from U.S.A.: STARPUBS at SJEVM5
v IBMLink from Canada: STARPUBS at TORIBM
v IBM Mail Exchange: USIB3WD at IBMMAIL
You
can also mail your comments by using the Reader Comment Form in the back
of this manual or direct your mail to:
International Business Machines Corporation
Information Development
Dept. GZW
9000 South Rita Road
Tucson, AZ 85744–0001
U.S.A.
xxviii IBM TotalStorage DS4500 Fibre Channel Storage Server: User’s Guide
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