IBM TotalStorage DS4300 Installation, User's, And Maintenance Manual
IBM TotalStorage DS4300
Fibre Channel Storage Subsystem
Installation, User’ s, an d Maintenance Guide
GC26-7722-02
IBM TotalStorage DS4300
Fibre Channel Storage Subsystem
Installation, User’ s, an d Maintenance Guide
GC26-7722-02
Note: Before using this information and the product it supports, be sure to read the safety information in “Safety” on page iii and
general information in “Notices” on page 159.
Third Edition (October 2006)
© Copyright International Business Machines Corporation 2005, 2006. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Safety
Before installing this product, read the Safety information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright IBM Corp. 2005, 2006 iii
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
The following Caution notices are printed in English throughout this document. For
translations of these notices, refer to IBM Safety Information.
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could result in
exposure to hazardous laser radiation. There are no serviceable parts inside the
device.
v Use of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
Danger
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the
following.
Laser radiation when open. Do not stare into the beam, do not view directly with optical
instruments, and avoid direct exposure to the beam.
Class 1 laser statement
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1
IEC 825-1:1993 CENELEC EN 60 825
Statement 4
≥18 kg (37 lbs)
CAUTION:
Use safe practices when lifting.
`
≥32 kg (70.5 lbs)
≥55 kg (121.2 lbs)
iv IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide
Statement 5
CAUTION:
The power control button on the device and the power supply do not turn off the
electrical current supplied to the device. The device also might have more than one
power cord. To remove all electrical current from the device, ensure that all power
cords are disconnected from the power source.
2
1
Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.
Safety v
vi IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide
Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi
Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . .xv
About this document . . . . . . . . . . . . . . . . . . . . . xvii
FAStT product renaming . . . . . . . . . . . . . . . . . . . . . xvii
Who should read this document . . . . . . . . . . . . . . . . . . xvii
How this document is organized . . . . . . . . . . . . . . . . . . xviii
DS4000 Storage Subsystem installation tasks - General overview . . . . . . xviii
Notices used in this document . . . . . . . . . . . . . . . . . . . xxii
Figures used in this document . . . . . . . . . . . . . . . . . . . xxii
Getting information, help, and service . . . . . . . . . . . . . . . . xxii
Before you call . . . . . . . . . . . . . . . . . . . . . . . . xxii
Using the documentation . . . . . . . . . . . . . . . . . . . . xxiii
Web sites . . . . . . . . . . . . . . . . . . . . . . . . . xxiii
Software service and support . . . . . . . . . . . . . . . . . . xxiv
Hardware service and support . . . . . . . . . . . . . . . . . . xxiv
Fire suppression systems . . . . . . . . . . . . . . . . . . . xxiv
How to send your comments . . . . . . . . . . . . . . . . . . . xxiv
Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . .1
Product updates . . . . . . . . . . . . . . . . . . . . . . . . .1
IBM DS4300 Model 6LU/6LX . . . . . . . . . . . . . . . . . . . .2
DS4300 Model 60U/60X . . . . . . . . . . . . . . . . . . . . . .3
IBM DS4300 Model 60U/60X with Turbo option . . . . . . . . . . . . .4
DS4000 EXP storage expansion enclosures . . . . . . . . . . . . . .4
Features at a glance . . . . . . . . . . . . . . . . . . . . . . .7
Clustering support . . . . . . . . . . . . . . . . . . . . . . . .8
Inventory checklist . . . . . . . . . . . . . . . . . . . . . . . .8
Handling static-sensitive devices . . . . . . . . . . . . . . . . . . .9
Best practices guidelines . . . . . . . . . . . . . . . . . . . . .10
Storage subsystem components . . . . . . . . . . . . . . . . . .11
Front view . . . . . . . . . . . . . . . . . . . . . . . . . .11
Back view . . . . . . . . . . . . . . . . . . . . . . . . . .12
Interface ports and switches . . . . . . . . . . . . . . . . . . .14
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Software and hardware compatibility and upgrades . . . . . . . . . .15
Software and firmware support code upgrades . . . . . . . . . . . .15
DS4300 hardware and software compatibility . . . . . . . . . . . . .16
Determining firmware levels . . . . . . . . . . . . . . . . . .17
Specifications . . . . . . . . . . . . . . . . . . . . . . .18
Shock and vibration requirements . . . . . . . . . . . . . . . . .18
Heat output, airflow, and cooling . . . . . . . . . . . . . . . . .19
Chapter 2. Installing and configuring the storage subsystem . . . . . .21
Getting started . . . . . . . . . . . . . . . . . . . . . . . . .21
Rack mounting template and instructions . . . . . . . . . . . . . . .21
Installing the storage subsystem in a rack . . . . . . . . . . . . . . .24
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© Copyright IBM Corp. 2005, 2006 vii
Chapter 3. Cabling the storage subsystem . . . . . . . . . . . . . .29
Setting server/tray ID settings . . . . . . . . . . . . . . . . . . .29
Working with SFPs and fiber-optic cables . . . . . . . . . . . . . . .30
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Types of interface ports . . . . . . . . . . . . . . . . . . . . .31
Host ports . . . . . . . . . . . . . . . . . . . . . . . . .31
Expansion ports (also referred to as drive ports) . . . . . . . . . .32
Ethernet ports . . . . . . . . . . . . . . . . . . . . . . .32
Handling fiber-optic cables . . . . . . . . . . . . . . . . . . .33
Installing SFP modules . . . . . . . . . . . . . . . . . . . . .33
Removing SFP modules . . . . . . . . . . . . . . . . . . . .35
Using LC-LC fibre-channel cables . . . . . . . . . . . . . . . . .36
Connecting an LC-LC cable to an SFP module . . . . . . . . . . .37
Removing an LC-LC fibre-channel cable . . . . . . . . . . . . .39
Using LC-SC fibre-channel cable adapters . . . . . . . . . . . . . .39
Connecting an LC-SC cable adapter to a device . . . . . . . . . .40
Removing an LC-LC cable from an LC-SC cable adapter . . . . . . .41
Installing fiber-optic cables . . . . . . . . . . . . . . . . . . .42
Fibre channel connections . . . . . . . . . . . . . . . . . . . .43
Redundant drive loop cabling overview . . . . . . . . . . . . . . .44
Connecting storage expansion enclosures to the DS4300 . . . . . . . . .45
Supported storage expansion enclosure configurations and intermix
combinations . . . . . . . . . . . . . . . . . . . . . . . .47
Overview: Connecting storage expansion enclosures to a storage subsystem 51
General rules and recommendations for cabling storage expansion
enclosures . . . . . . . . . . . . . . . . . . . . . . . .51
Storage expansion enclosure cabling diagrams . . . . . . . . . . .53
Steps for connecting storage expansion enclosures to a storage
subsystem . . . . . . . . . . . . . . . . . . . . . . . .60
Configuring the drive loops with storage expansion enclosures . . . . . . .61
Using EXP100, EXP700, or EXP710 storage expansion enclosures . . . .61
Connecting EXP100, EXP700, or EXP710 in a redundant pair of drive loop 61
Connecting the redundant EXP100, EXP700, or EXP710 drive loop to the
DS4300 . . . . . . . . . . . . . . . . . . . . . . . . .64
Using EXP810 storage expansion enclosures . . . . . . . . . . . .66
Connecting EXP810 in a redundant pair of drive loop . . . . . . . . .66
Connecting the redundant EXP810 drive loop to the DS4300 . . . . . .69
One DS4300 and two or more storage expansion enclosures in a mixed
configuration . . . . . . . . . . . . . . . . . . . . . . . .71
Host fibre channel connections . . . . . . . . . . . . . . . . . . .74
Installing the storage subsystem configuration . . . . . . . . . . . .75
DS4300 dual-controller storage subsystem (Model 60U/60X) configurations 75
DS4300 single-controller storage subsystem (Model 6LU/6LX) configurations 78
Connecting hosts to the RAID controllers . . . . . . . . . . . . . . .80
Steps for connecting hosts to a DS4300 dual-controller storage subsystem
(Model 60U/60X) . . . . . . . . . . . . . . . . . . . . . .81
Steps for connecting hosts to a DS4300 single-controller storage subsystem
(Model 6LU/6LX) . . . . . . . . . . . . . . . . . . . . . .81
Configuring the storage subsystem . . . . . . . . . . . . . . . . .82
Storage subsystem management methods . . . . . . . . . . . . . .82
Host-agent management method . . . . . . . . . . . . . . . .82
Direct-management method . . . . . . . . . . . . . . . . . .84
Connecting secondary interface cables . . . . . . . . . . . . . . . .84
DS4300 single-controller storage subsystem (Model 6LU/6LX) . . . . . .84
DS4300 dual-controller storage subsystem (Model 60U/60X) . . . . . . .84
Power cabling . . . . . . . . . . . . . . . . . . . . . . . . .85
Installing the storage-management software . . . . . . . . . . . . . .86
Setting up IP addresses for DS4000 storage controllers . . . . . . . . . .87
Steps for setting up the DHCP/BOOTP server and network . . . . . . .87
Steps for assigning static TCP/IP addresses to the DS4000 controllers . . .87
viii IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide
Chapter 4. Operating the storage subsystem . . . . . . . . . . . . .89
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Performing the DS4000 Health Check process . . . . . . . . . . . . .89
Web pages . . . . . . . . . . . . . . . . . . . . . . . . .91
Hardware responsibilities . . . . . . . . . . . . . . . . . . . .91
Turning the storage subsystem on and off . . . . . . . . . . . . . . .92
Turning on the storage subsystem . . . . . . . . . . . . . . . . .92
Turning off the storage subsystem . . . . . . . . . . . . . . . . .93
Restoring power after an unexpected shutdown . . . . . . . . . . . . .94
Performing an emergency shutdown . . . . . . . . . . . . . . . .95
Restoring power after an emergency shutdown . . . . . . . . . . . .95
Restoring power after an over-temperature shutdown . . . . . . . . . .96
Monitoring status through software . . . . . . . . . . . . . . . . .96
Firmware updates . . . . . . . . . . . . . . . . . . . . . . . .97
Checking the LEDs . . . . . . . . . . . . . . . . . . . . . . .97
Cache memory and RAID controller battery . . . . . . . . . . . . . . 101
Cache memory . . . . . . . . . . . . . . . . . . . . . . . 101
RAID controller cache battery . . . . . . . . . . . . . . . . . . 102
Chapter 5. Installing and replacing components . . . . . . . . . . . 105
Handling static-sensitive devices . . . . . . . . . . . . . . . . . . 105
Upgrading your RAID controllers . . . . . . . . . . . . . . . . . . 105
Upgrading DS4300 Model 6LU/6LX to Model 60U/60X . . . . . . . . . 105
Steps for upgrading from DS4300 Model 6LU/6LX to Model 60U/60X 106
Upgrading the DS4300 Model 60U/60X from standard to Turbo option 109
Steps for hot-swap RAID controller upgrade . . . . . . . . . . . . 109
Steps for cold-swap RAID controller upgrade . . . . . . . . . . .115
Working with hot-swap drives . . . . . . . . . . . . . . . . . . . 120
Installing hot-swap drives . . . . . . . . . . . . . . . . . . . 121
Replacing hot-swap drives . . . . . . . . . . . . . . . . . . . 123
Upgrading drives . . . . . . . . . . . . . . . . . . . . . . . . 124
Adding larger-capacity drives . . . . . . . . . . . . . . . . . . 124
Replacing all drives at the same time . . . . . . . . . . . . . . . 125
Replacing the drives one at a time . . . . . . . . . . . . . . . . 127
Working with hot-swap cooling fans . . . . . . . . . . . . . . . . . 129
Working with hot-swap power supplies (dual-controller models only) . . . . . 130
Removing a hot-swap power supply . . . . . . . . . . . . . . . . 132
Installing a hot-swap power supply . . . . . . . . . . . . . . . . 133
Working with hot-swap RAID controllers (dual-controller models only) . . . . 134
Replacing a RAID controller . . . . . . . . . . . . . . . . . . . 135
Replacing the battery in the RAID controller . . . . . . . . . . . . . . 140
Installing SFPs and fiber-optic cables . . . . . . . . . . . . . . . . 144
Chapter 6. Solving problems . . . . . . . . . . . . . . . . . . . 145
General checkout . . . . . . . . . . . . . . . . . . . . . . . 145
Using the diagnostic hardware . . . . . . . . . . . . . . . . . . . 145
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 145
Parts listing . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Appendix A. Records . . . . . . . . . . . . . . . . . . . . . 155
Identification numbers . . . . . . . . . . . . . . . . . . . . . . 155
Installed-device records . . . . . . . . . . . . . . . . . . . . . 155
Appendix B. Accessibility . . . . . . . . . . . . . . . . . . . . 157
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Contents ix
Important notes . . . . . . . . . . . . . . . . . . . . . . . . 160
Electronic emission notices . . . . . . . . . . . . . . . . . . . . 160
Federal Communications Commission (FCC) statement . . . . . . . . 160
Chinese class A compliance statement . . . . . . . . . . . . . . . 161
Industry Canada Class A emission compliance statement . . . . . . . . 161
Australia and New Zealand Class A statement . . . . . . . . . . . . 161
United Kingdom telecommunications safety requirement . . . . . . . . 161
European Union EMC Directive conformance statement . . . . . . . . 161
Taiwan electrical emission statement . . . . . . . . . . . . . . . 162
Japanese Voluntary Control Council for Interference (VCCI) statement 162
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . 162
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Proof of Entitlement . . . . . . . . . . . . . . . . . . . . . . 187
x IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide
Figures
1. DS4300 storage subsystem front controls and components . . . . . . . . . . . . . . .11
2. DS4300 dual-controller storage subsystem (model 60U and 60X) back view . . . . . . . . .13
3. DS4300 single-controller storage subsystem (model 6LU and 6LX) back view . . . . . . . .13
4. DS4300 dual-controller storage subsystem (model 60U and 60X) interface ports and switches 14
5. Example of Cold Aisle/Hot Aisle Rack Configuration . . . . . . . . . . . . . . . . . .20
6. Front rack mounting template . . . . . . . . . . . . . . . . . . . . . . . . . .22
7. Rear rack mounting template . . . . . . . . . . . . . . . . . . . . . . . . . .23
8. Rack nut installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
9. Rail extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
10. Rail adjustment screws . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
11. RAID controller removal . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
12. Hot-swap fan removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
13. Power supply removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
14. Hard disk drive removal . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
15. Server installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
16. Setting the Server ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
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17. Location of host ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
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18. Location of drive ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
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19. Location of Ethernet ports . . . . . . . . . . . . . . . . . . . . . . . . . . .33
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20. SFP Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
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21. Installing an SFP module into the host port . . . . . . . . . . . . . . . . . . . . .35
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22. Unlocking the SFP module latch - plastic variety . . . . . . . . . . . . . . . . . . .36
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23. Unlocking the SFP module latch - wire variety . . . . . . . . . . . . . . . . . . . .36
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24. LC-LC fibre-channel cable . . . . . . . . . . . . . . . . . . . . . . . . . . .37
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25. Removing fiber-optic cable protective caps . . . . . . . . . . . . . . . . . . . . .38
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26. Inserting an LC-LC fibre-channel cable into an SFP module . . . . . . . . . . . . . . .38
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27. LC-LC fibre-channel cable lever and latches . . . . . . . . . . . . . . . . . . . . .39
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28. Removing the LC-LC fibre-channel cable . . . . . . . . . . . . . . . . . . . . . .39
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29. LC-SC fibre-channel cable adapter . . . . . . . . . . . . . . . . . . . . . . . .40
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30. Removing the LC-SC cable adapter protective caps . . . . . . . . . . . . . . . . . .41
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31. Connecting an LC-LC cable into the LC-SC cable adapter . . . . . . . . . . . . . . .41
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32. LC-LC fibre-channel cable lever and latches . . . . . . . . . . . . . . . . . . . . .42
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33. Removing the LC-LC fibre-channel cable from an LC-SC fibre-channel cable adapter . . . . .42
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34. Removing caps from fiber-optic cables . . . . . . . . . . . . . . . . . . . . . . .43
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35. Connecting cables to the installed SFP . . . . . . . . . . . . . . . . . . . . . . .43
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36. Redundant drive loop cabling overview . . . . . . . . . . . . . . . . . . . . . . .44
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37. Correct cabling for an intermix of EXP100, EXP710, and EXP810 storage expansion enclosure
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(example 1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
38. Correct cabling for an intermix of EXP100, EXP710, and EXP810 storage expansion enclosure
(example 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
39. Incorrect cabling for an intermix of EXP100, EXP710, and EXP810 storage expansion enclosure
(example 1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
40. Incorrect cabling for an intermix of EXP100, EXP710, and EXP810 storage expansion enclosure
(example 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
41. Cabling to 14-drive storage expansion enclosure ESM ports . . . . . . . . . . . . . . .58
42. Correct cabling for EXP810 IB ports to the DS4300 expansion (or drive) port (example 1) . . . .59
43. Incorrect cabling for EXP810 IA port to the DS4300 expansion (or drive) port (example 1) . . . .60
44. Connecting two EXP100, EXP700, or EXP710 storage expansion enclosures into drive loop A 62
45. EXP100, EXP700, or EXP710 storage expansion enclosure ESM board In and Out ports . . . .62
46. Connecting two EXP100, EXP700, or EXP710 storage expansion enclosures into redundant drive
loop B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
47. Connecting additional EXP500, EXP100, EXP700, or EXP710 storage expansion enclosures to
drive loops A and B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
© Copyright IBM Corp. 2005, 2006 xi
48. Connecting EXP100, EXP700, or EXP710 drive loop A to the DS4300 . . . . . . . . . . .65
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49. Connecting redundant EXP100, EXP700, or EXP710 drive loops to the DS4300 . . . . . . .66
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50. Connecting two EXP810 storage expansion enclosures into drive loop A . . . . . . . . . .67
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51. EXP810 storage expansion enclosure ESM board ports 1A and 1B . . . . . . . . . . . .67
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52. Connecting two EXP810 storage expansion enclosures into redundant drive loop B . . . . . .68
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53. Connecting additional EXP810 storage expansion enclosures to drive loops A and B . . . . . .69
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54. Connecting EXP810 drive loop A to the DS4300 . . . . . . . . . . . . . . . . . . .70
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55. Connecting redundant EXP810 drive loops to the DS4300 . . . . . . . . . . . . . . .71
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56. One DS4300 and two or more storage expansion enclosures in a mixed environment —
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Recommended cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
57. Redundant host and drive Fibre Channel loop configurations (Model 60U/60X) . . . . . . . .76
58. Example of a single-SAN fabric zone configuration (Model 60U/60X) . . . . . . . . . . . .77
59. Example of a dual-SAN fabric zone configuration (Model 60U/60X) . . . . . . . . . . . .77
60. Example of a two-cluster configuration (Model 60U/60X) . . . . . . . . . . . . . . . .78
61. Example of a single server configuration with one adapter (Model 6LU/6LX) . . . . . . . . .78
62. Example of a single server configuration with two adapters (Model 6LU/6LX) . . . . . . . . .79
63. Example of a dual-server configuration with one adapter on each server (Model 6LU/6LX) . . . .79
64. Example of a dual-server, single-SAN fabric zone configuration with one adapter on each server
(Model 6LU/6LX) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
65. Example of a dual-server, dual-SAN fabric zone configuration with two adapters per server (Model
6LU/6LX) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
66. Location of host cables (Model 60U/60X) . . . . . . . . . . . . . . . . . . . . . .81
67. Location of host cables (Model 6LU/6LX) . . . . . . . . . . . . . . . . . . . . . .82
68. Host-agent managed storage subsystems . . . . . . . . . . . . . . . . . . . . .83
69. Direct-managed storage subsystems . . . . . . . . . . . . . . . . . . . . . . .84
70. Ethernet and serial port locations . . . . . . . . . . . . . . . . . . . . . . . . .85
71. Power cord locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
72. Redundant ac power connections to controllers and storage expansion enclosures . . . . . .86
73. DS4300 storage subsystem LEDs (front) . . . . . . . . . . . . . . . . . . . . . .98
74. DS4300 RAID controller LEDs . . . . . . . . . . . . . . . . . . . . . . . . . .99
75. DS4300 storage subsystem fan and power supply LEDs . . . . . . . . . . . . . . . . 101
76. DS4300 storage subsystem cache active LED . . . . . . . . . . . . . . . . . . . 102
77. DS4300 storage subsystem battery LED . . . . . . . . . . . . . . . . . . . . . . 103
78. RAID controller levers and labels . . . . . . . . . . . . . . . . . . . . . . . .110
79. Location of SFPs and fiber-optic cables . . . . . . . . . . . . . . . . . . . . . .112
80. Unlocking the SFP module latch - plastic variety . . . . . . . . . . . . . . . . . . .112
81. Unlocking the SFP module latch - wire variety . . . . . . . . . . . . . . . . . . . .113
82. Pull-rings for removing a controller . . . . . . . . . . . . . . . . . . . . . . . .113
83. RAID controller levers and labels . . . . . . . . . . . . . . . . . . . . . . . .116
84. Location of SFPs and fiber-optic cables . . . . . . . . . . . . . . . . . . . . . .117
85. Unlocking the SFP module latch - plastic variety . . . . . . . . . . . . . . . . . . .118
86. Unlocking the SFP module latch - wire variety . . . . . . . . . . . . . . . . . . . .118
87. Pull-rings for removing a controller . . . . . . . . . . . . . . . . . . . . . . . .119
88. Location of hot-swap drives . . . . . . . . . . . . . . . . . . . . . . . . . . 120
89. Releasing the drive latch . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
90. Drive latch on a hot-swap drive . . . . . . . . . . . . . . . . . . . . . . . . . 124
91. Fan locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
92. Removing a fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
93. Power supply controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
94. Lever for power supply removal . . . . . . . . . . . . . . . . . . . . . . . . . 132
95. Installing a hot-swap power supply . . . . . . . . . . . . . . . . . . . . . . . . 133
96. Connecting the power cord to the AC power connector . . . . . . . . . . . . . . . . 134
97. RAID controller levers and labels . . . . . . . . . . . . . . . . . . . . . . . . 135
98. Location of SFPs and fiber-optic cables . . . . . . . . . . . . . . . . . . . . . . 136
99. Unlocking the SFP module latch - plastic variety . . . . . . . . . . . . . . . . . . . 137
100. Unlocking the SFP module latch - wire variety . . . . . . . . . . . . . . . . . . . 137
xii IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide
101. Pull-rings for removing a controller . . . . . . . . . . . . . . . . . . . . . . . . 138
102. Controller battery-access panel screws . . . . . . . . . . . . . . . . . . . . . . 138
103. Removing the controller battery . . . . . . . . . . . . . . . . . . . . . . . . . 139
104. Installing a new RAID controller . . . . . . . . . . . . . . . . . . . . . . . . . 144
105. DS4300 storage subsystem parts list . . . . . . . . . . . . . . . . . . . . . . . 153
Figures xiii
xiv IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide
Tables
1. Mapping of FAStT names to DS4000 Series names . . . . . . . . . . . . . . . . . . xvii
2. Where to find DS4000 installation and configuration procedures . . . . . . . . . . . . . xix
3. Additional EXP700/EXP710 storage features available for the DS4300 storage subsystem . . . .6
||
4. Features at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
5. Software and firmware levels for the DS4300 storage subsystem . . . . . . . . . . . . .15
||
6. DS4300 hardware and software compatibility . . . . . . . . . . . . . . . . . . . .16
||
7. DS4300 storage subsystem operating specifications . . . . . . . . . . . . . . . . . .18
||
8. Random Vibration Power Spectral Density . . . . . . . . . . . . . . . . . . . . .19
||
9. Storage expansion enclosure configurations for DS4300 dual-controller Turbo models only 47
||
10. Support for new storage expansion enclosures within a DS4300 drive loop . . . . . . . . .49
||
11. Possible combinations of 14-drive and 16-drive storage expansion enclosures per drive loop for
|
||
|
||
DS4300 dual controller Turbo models only . . . . . . . . . . . . . . . . . . . . .50
12. Possible combinations of 14-drive and 16-drive storage expansion enclosures per drive loop for
DS4300 standard model . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
13. DS4300 storage subsystem LEDs (front) . . . . . . . . . . . . . . . . . . . . . .98
14. DS4300 RAID controller LEDs . . . . . . . . . . . . . . . . . . . . . . . . . .99
15. DS4300 storage subsystem fan LED . . . . . . . . . . . . . . . . . . . . . . . 101
16. DS4300 storage subsystem power supply LEDs . . . . . . . . . . . . . . . . . . . 101
17. Storage subsystem troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 145
18. DS4000 Storage Manager alternate keyboard operations . . . . . . . . . . . . . . . 157
© Copyright IBM Corp. 2005, 2006 xv
xvi IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide
About this document
This guide provides instructions on how to install and configure the IBM
TotalStorage® DS4300 Fibre Channel Storage Subsystem.
FAStT product renaming
IBM has renamed some FAStT family products. Table 1 identifies each DS4000
product name with its corresponding previous FAStT product name. Note that this
change of product name only indicates no change in functionality or warranty. All
products listed below with new names are functionally-equivalent and
fully-interoperable. Each DS4000 product retains full IBM service as outlined in
service contracts issued for analogous FAStT products.
Table 1. Mapping of FAStT names to DS4000 Series names
Previous FAStT Product Name Current DS4000 Product Name
IBM TotalStorage FAStT Storage Server IBM TotalStorage DS4000
FAStT DS4000
FAStT Family DS4000 Mid-range Disk System
FAStT Storage Manager vX.Y (for example
v9.10)
FAStT100 DS4100
FAStT600 DS4300
FAStT600 with Turbo Feature DS4300 Turbo
FAStT700 DS4400
FAStT900 DS4500
EXP700 DS4000 EXP700
EXP710 DS4000 EXP710
EXP100 DS4000 EXP100
FAStT FlashCopy FlashCopy for DS4000
FAStT VolumeCopy VolumeCopy for DS4000
FAStT Remote Mirror (RM) Enhanced Remote Mirroring for DS4000
FAStT Synchronous Mirroring Metro Mirroring for DS4000
®
DS4000 Storage Manager vX.Y (for example
v9.10)
Global Copy for DS4000
(New Feature = Asynchronous Mirroring
without Consistency Group)
Global Mirroring for DS4000
(New
Feature = Asynchronous Mirroring with
Consistency Group)
Who should read this document
This document is intended for system operators and service technicians who have
extensive knowledge of Fibre Channel and network technology.
© Copyright IBM Corp. 2005, 2006 xvii
How this document is organized
Chapter 1, “Introduction,” on page 1 describes the storage subsystem. This chapter
includes an overview of the storage subsystem features and components.
Chapter 2, “Installing and configuring the storage subsystem,” on page 21 contains
information about installing the storage subsystem configuration and gives Fibre
Channel loop configuration examples.
Chapter 3, “Cabling the storage subsystem,” on page 29 contains information about
cabling the storage subsystem to other devices.
Chapter 4, “Operating the storage subsystem,” on page 89 describes the tasks that
are required to operate the storage subsystem, including the proper sequences for
powering the storage subsystem on and off.
Chapter 5, “Installing and replacing components,” on page 105 contains
step-by-step instructions for installing and removing the storage subsystem
components.
Chapter 6, “Solving problems,” on page 145 contains storage subsystem problem
symptoms and possible solutions.
Appendix A, “Records,” on page 155 provides a form on which you can record and
update important information about the storage subsystem, including serial number
and device records. When you add components to the storage subsystem, be sure
to update the information in this appendix.
Appendix B, “Accessibility,” on page 157 provides information about DS4000
Storage Manager accessibility features, which help a user who has a physical
disability, such as restricted mobility or limited vision, to use software products
successfully.
DS4000 Storage Subsystem installation tasks - General overview
Table 2 on page xix provides a sequential list of many installation and configuration
tasks that are common to most DS4000 configurations. When you install and
configure your DS4000 storage subsystem, refer to this table to find the
documentation that explains how to complete each task.
also: The DS4000 Storage Server and Storage Expansion Enclosure Quick
See
Start Guide provides an excellent overview of the installation process.
xviii IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide
Table 2. Where to find DS4000 installation and configuration procedures
Installation task Where to find information or procedures
1 Plan the installation
v DS4000 Storage Manager Concepts Guide
v DS4000 Storage Manager Installation and Support Guide for
AIX, HP-UX, Solaris and Linux on POWER
v DS4000 Storage Manager Installation and Support Guide for
Windows 2000/Server 2003, NetWare, ESX Server, and
Linux
v DS4100 Storage Subsystem Installation, User’s, and
Maintenance Guide
v DS4200 Express Storage Subsystem Installation, User’s, and
Maintenance Guide
v DS4300 Fibre Channel Storage Subsystem Installation,
User’s, and Maintenance Guide
v DS4400 Fibre Channel Storage Subsystem Installation and
Support Guide
v DS4500 Fibre Channel Storage Subsystem Installation and
Support Guide
v DS4700 Storage Subsystem Installation, User’s, and
Maintenance Guide
v DS4800 Storage Subsystem Installation, User’s, and
Maintenance Guide
2 Mount the DS4000
storage subsystem in
the rack
v DS4800 Installation, User’s, and Maintenance Guide
v DS4700 Installation, User’s, and Maintenance Guide
v DS4400 and DS4500 Rack Mounting Instructions
v DS4300 Rack Mounting Instructions
v DS4200 Express Installation, User’s, and Maintenance Guide
v DS4100 Installation, User’s and Maintenance Guide
3 Mount the DS4000
EXP storage
expansion unit in the
rack
v DS4000 EXP100 Storage Expansion Unit Installation, User’s
and Maintenance Guide
v DS4000 EXP420 Storage Expansion Enclosures Installation,
User’s, and Maintenance Guide
v DS4000 EXP700 and EXP710 Storage Expansion Enclosures
Installation, User’s, and Maintenance Guide
v DS4000 EXP810 Storage Expansion Enclosures Installation,
User’s, and Maintenance Guide
v FAStT EXP500 Installation and User’s Guide
4 Route the storage
expansion unit Fibre
Channel cables
v DS4100 Fibre Channel Cabling Instructions
v DS4200 Express Installation, User’s, and Maintenance Guide
v DS4300 Fibre Channel Cabling Instructions
v DS4400 Fibre Channel Cabling Instructions
v DS4500 Fibre Channel Cabling Instructions
v DS4700 Installation, User’s, and Maintenance Guide
v DS4800 Installation, User’s, and Maintenance Guide
About this document xix
Table 2. Where to find DS4000 installation and configuration procedures (continued)
Installation task Where to find information or procedures
5 Route the host
server Fibre Channel
cables
v DS4100 Fibre Channel Cabling Instructions
v DS4200 Express Installation, User’s, and Maintenance Guide
v DS4300 Fibre Channel Cabling Instructions
v DS4400 Fibre Channel Cabling Instructions
v DS4500 Fibre Channel Cabling Instructions
v DS4700 Installation, User’s, and Maintenance Guide
v DS4800 Installation, User’s, and Maintenance Guide
6 Power up the
subsystem
v DS4100 Storage Subsystem Installation, User’s, and
Maintenance Guide
v DS4200 Express Storage Subsystem Installation, User’s, and
Maintenance Guide
v DS4300 Fibre Channel Storage Subsystem Installation,
User’s, and Maintenance Guide
v DS4400 Fibre Channel Storage Subsystem Installation and
Support Guide
v DS4500 Fibre Channel Storage Subsystem Installation and
Support Guide
v DS4700 Storage Subsystem Installation, User’s, and
Maintenance Guide
v DS4800 Storage Subsystem Installation, User’s, and
Maintenance Guide
7 Configure DS4000
network settings
v DS4100 Storage Subsystem Installation, User’s, and
Maintenance Guide
v DS4200 Express Storage Subsystem Installation, User’s, and
Maintenance Guide
v DS4300 Fibre Channel Storage Subsystem Installation,
User’s and Maintenance Guide
v DS4400 Fibre Channel Storage Subsystem Installation and
Support Guide
v DS4500 Fibre Channel Storage Subsystem Installation and
Support Guide
v DS4700 Storage Subsystem Installation, User’s, and
Maintenance Guide
v DS4800 Storage Subsystem Installation, User’s, and
Maintenance Guide
8 Zone the fabric
switch
(SAN-attached only)
v DS4000 Storage Manager Installation and Support Guide for
AIX, HP-UX, Solaris and Linux on POWER
v DS4000 Storage Manager Installation and Support Guide for
Windows 2000/Server 2003, NetWare, ESX Server, and
Linux
v DS4000 Storage Manager Copy Services Guide (describes
switch zoning for the Remote Mirror Option)
v See also the documentation provided by the switch
manufacturer
xx IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide
Table 2. Where to find DS4000 installation and configuration procedures (continued)
Installation task Where to find information or procedures
9 Install DS4000
Storage Manager
software on the
management station
10 Install host software
(failover drivers) on
host server
v DS4000 Storage Manager Installation and Support Guide for
AIX, HP-UX, Solaris and Linux on POWER
v DS4000 Storage Manager Installation and Support Guide for
Windows 2000/Server 2003, NetWare, ESX Server, and
Linux
v DS4000 Storage Manager online help (for post-installation
tasks)
11 Start DS4000
Storage Manager
12 Set the DS4000
Storage Manager
clock
13 Set the DS4000
Storage Manager
host default type
14 Verify DS4000
subsystem health
v DS4100 Storage Subsystem Installation, User’s, and
Maintenance Guide
v DS4200 Express Storage Subsystem Installation, User’s, and
Maintenance Guide
v DS4300 Fibre Channel Storage Subsystem Installation,
User’s, and Maintenance Guide
v DS4400 Fibre Channel Storage Subsystem Installation and
Support Guide
v DS4500 Fibre Channel Storage Subsystem Installation and
Support Guide
v DS4700 Storage Subsystem Installation, User’s, and
Maintenance Guide
v DS4800 Storage Subsystem Installation, User’s, and
Maintenance Guide
15 Enable DS4000
Storage Manager
premium feature
keys
Copy Services premium features
DS4000 Storage Manager Copy Services Guide
FC/SATA Intermix premium feature
DS4000 Fibre Channel and Serial ATA Intermix
Premium Feature Installation Overview
Storage Partitioning (and general premium features
information)
v DS4000 Storage Manager Concepts Guide
v DS4000 Storage Manager Installation and Support
Guide for AIX, HP-UX, Solaris and Linux on POWER
v DS4000 Storage Manager Installation and Support
Guide for Windows 2000/Server 2003, NetWare,
ESX Server, and Linux
16 Configure arrays and
logical drives
17 Configure host
partitions
18 Verify host access to
DS4000 storage
v DS4000 Storage Manager Installation and Support Guide for
AIX, HP-UX, Solaris and Linux on POWER
v DS4000 Storage Manager Installation and Support Guide for
Windows 2000/Server 2003, NetWare, ESX Server, and
Linux
v DS4000 Storage Manager online help
About this document xxi
Notices used in this document
This document contains the following notices designed to highlight key information:
v Note: These notices provide important tips, guidance, or advice.
v Important: These notices provide information that might help you avoid
inconvenient or problem situations.
v Attention: These notices indicate possible damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
v Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
v Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Figures used in this document
The figures used in this document are for illustrative purposes only. In some cases,
the actual device might look different from the figure.
Note: This applies particularly in cases where the DS4300 single-controller storage
subsystem (model 6LU/6LX) differs from the DS4300 dual-controller storage
subsystem (model 60U/60X).
Getting information, help, and service
If you need help, service, or technical assistance or just want more information
about IBM products, you will find a wide variety of sources available from IBM to
assist you. This section contains information about where to go for additional
information about IBM and IBM products, what to do if you experience a problem
with your IBM Eserver xSeries® or IntelliStation® system, and whom to call for
service, if it is necessary.
Before you call
Before you call, make sure that you have taken these steps to try to solve the
problem yourself:
v Check all cables to make sure that they are connected.
v Check the power switches to make sure that the system is turned on.
v Use the troubleshooting information in your system documentation and use the
diagnostic tools that come with your system.
v Check for technical information, hints, tips, and new device drivers at the
following Web sites:
http://www-1.ibm.com/servers/storage/support/disk/
www.pc.ibm.com/support
v Use an IBM discussion forum on the IBM Web site to ask questions.
can solve many problems without outside assistance by following the
You
troubleshooting procedures that IBM provides in the online help or in the documents
xxii IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide
that are provided with your system and software. The information that comes with
your system also describes the diagnostic tests that you can perform. Most xSeries
and IntelliStation systems, operating systems, and programs come with information
that contains troubleshooting procedures and explanations of error messages and
error codes. If you suspect a software problem, see the information for the
operating system or program.
Using the documentation
Information about the xSeries or IntelliStation system and preinstalled software, if
any, is available in the documents that come with your system. This includes printed
documents, online documents, readme files, and help files. See the troubleshooting
information in your system documentation for instructions for using the diagnostic
programs. The troubleshooting information or the diagnostic programs might tell you
that you need additional or updated device drivers or other software.
Web sites
IBM maintains pages on the World Wide Web where you can get the latest
technical information and download device drivers and updates.
v For DS4000 information, go to the following Web site:
www-1.ibm.com/servers/storage/support/index.html
The support page has many sources of information and ways for you to solve
problems, including:
– Diagnosing problems, using the IBM Online Assistant
– Downloading the latest device drivers and updates for your products
– Viewing frequently asked questions (FAQ)
– Viewing hints and tips to help you solve problems
– Participating in IBM discussion forums
– Setting up e-mail notification of technical updates about your products
v Yo u can order publications through the IBM Publications Ordering System at:
www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi/
v For the latest information about IBM xSeries products, services, and support, go
to the following Web site:
www.ibm.com/eserver/xseries/
v For the latest information about IBM Eserver pSeries® products, services, and
support, go to the following Web site:
www.ibm.com/eserver/pseries/
v For the latest information about the IBM IntelliStation information, go to the
following Web site:
www.ibm.com/pc/intellistation/
v For the latest information about operating system and host bus adapter (HBA)
support, clustering support, SAN fabric support, and Storage Manager feature
support, see the TotalStorage DS4000 Interoperability Matrix at the following Web
site:
www-1.ibm.com/servers/storage/disk/ds4000/interop-matrix.html
About this document xxiii
Software service and support
Through IBM Support Line, for a fee you can get telephone assistance with usage,
configuration, and software problems with xSeries servers, IntelliStation
workstations, and appliances. For information about which products are supported
by Support Line in your country or region, go to the following Web site:
www.ibm.com/services/sl/products/
For more information about the IBM Support Line and other IBM services, go to the
following Web sites:
v www.ibm.com/services/
v www.ibm.com/planetwide/
Hardware service and support
You can receive hardware service through IBM Integrated Technology Services or
through your IBM reseller, if your reseller is authorized by IBM to provide warranty
service. Go to the following Web site for support telephone numbers:
www.ibm.com/planetwide/
In the U.S. and Canada, hardware service and support is available 24 hours a day,
7 days a week. In the U.K., these services are available Monday through Friday,
from 9 a.m. to 6 p.m.
Fire suppression systems
A fire suppression system is the responsibility of the customer. The customer’s own
insurance underwriter, local fire marshal, or a local building inspector, or both,
should be consulted in selecting a fire suppression system that provides the correct
level of coverage and protection. IBM designs and manufactures equipment to
internal and external standards that require certain environments for reliable
operation. Because IBM does not test any equipment for compatibility with fire
suppression systems, IBM does not make compatibility claims of any kind nor does
IBM provide recommendations on fire suppression systems.
Table 7 on page 18 lists the environmental specifications for the DS4300 storage
subsystem.
How to send your comments
Your feedback is important to help us provide the highest quality information. If you
have any comments about this document, you can submit them in one of the
following ways:
v E-mail
Submit your comments electronically to:
starpubs@us.ibm.com
Be sure to include the name and order number of the document and, if
applicable, the specific location of the text that you are commenting on, such as
a page number or table number.
v Mail or fax
Fill out the Readers’ Comments form (RCF) at the back of this document and
return it by mail or fax (1-800-426-6209) or give it to an IBM representative. If the
RCF has been removed, you can address your comments to:
xxiv IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide
International Business Machines Corporation
Information Development
Department GZW
9000 South Rita Road
Tucson, Arizona 85744-0001
U.S.A
When you send information to IBM, you grant IBM a nonexclusive right to use or
distribute the information in any way it believes appropriate without incurring any
obligation to you.
About this document xxv
xxvi IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide
Chapter 1. Introduction
IBM TotalStorage DS4000 storage solutions support the large and growing data
storage requirements of business-critical applications. These scalable IBM DS4000
solutions offer you data access and protection to meet your existing enterprise
storage requirements and prepare for the future.
Fibre Channel is a device interconnect technology, similar to a high-speed network,
that you can use to connect large amounts of disk storage to a server or cluster of
servers. Fibre Channel technology supports increased performance, scalability,
availability, and distance for attaching storage subsystems to network servers. The
storage subsystem provides for the attachment of Fibre Channel disk drives to give
superior performance and redundancy.
Fibre Channel technology supports applications that require large amounts of disk
storage that is shared by two or more servers. With Fibre Channel, you can see a
higher throughput rate over longer distances than is possible with Small Computer
System Interface (SCSI) or with serial storage architecture (SSA) technology.
This document describes how to install and configure the following types of IBM
TotalStorage DS4300 storage subsystems:
v “IBM DS4300 Model 6LU/6LX” on page 2
v “DS4300 Model 60U/60X” on page 3
v “IBM DS4300 Model 60U/60X with Turbo option” on page 4
After
Chapter 2, “Installing and configuring the storage subsystem,” on page 21 to begin
the installation process.
Note: The figures used in this document are for illustrative purposes only. In some
Product updates
you review the introductory information that is provided in this chapter, go to
cases, the actual device might look different from the figure.
This applies particularly in cases where the DS4300 single-controller storage
subsystem (Model 6LU/6LX) differs from the DS4300 dual-controller storage
subsystem (Model 60U/60X).
Important
In order to keep your system up to date with the latest firmware and other
product updates, use the information below to register and use the My
support Web site.
Download the latest versions of the DS4000 Storage Manager host software,
DS4000 storage server controller firmware, DS4000 drive expansion enclosure ESM
firmware, and drive firmware at the time of the initial installation and when product
updates become available.
To be notified of important product updates, you must first register at the IBM
Support and Download Web site:
www-1.ibm.com/servers/storage/support/disk/index.html
© Copyright IBM Corp. 2005, 2006 1
In the Additional Support section of the Web page, click My support. On the next
page, if you have not already done so, register to use the site by clicking Register
now.
Perform the following steps to receive product updates:
1. After you have registered, type your user ID and password to log into the site.
The My support page opens.
2. Click Add products. A pull-down menu displays.
3. In the pull-down menu, select Storage. Another pull-down menu displays.
4. In the new pull-down menu, and in the subsequent pull-down menus that
display, select the following topics:
v Computer Storage
v Disk Storage Systems
v TotalStorage DS4000 Midrange Disk Systems & FAStT Stor Srvrs
Note: During this process a check list displays. Do not check any of the items
in the check list until you complete the selections in the pull-down
menus.
5. When you finish selecting the menu topics, place a check in the box for the
machine type of your DS4000 series product, as well as any other attached
DS4000 series product(s) for which you would like to receive information, then
click Add products. The My Support page opens again.
6. On the My Support page, click the Edit profile tab, then click Subscribe to
email. A pull-down menu displays.
7. In the pull-down menu, select Storage. A check list displays.
8. Place a check in each of the following boxes:
a. Please send these documents by weekly email
b. Downloads and drivers
c. Flashes
d. Any other topics that you may be interested in
click Update.
Then,
9. Click Sign out to log out of My Support.
IBM DS4300 Model 6LU/6LX
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2 IBM TotalStorage DS4300 Fibre Channel Storage Subsystem: Installation, User’s, and Maintenance Guide
The DS4300 single-controller storage subsystem (Model 6LU/6LX) includes one
RAID controller, one power supply, and two cooling units. It also includes fourteen
hot-swap internal disk drive slots, which support over 4 TBs of storage capacity
when using 300 GB Fibre Channel disk drives. It does not support storage capacity
expansion using external storage expansion enclosures.
The latest version of the IBM DS4000 host software and the DS4000 controller
firmware on the DS4000 System Storage Support Web site, which support the
DS4300 single-controller Model 6LU/6LX storage subsystem are version 9 and
5.34.xx.xx, respectively.
You can use the following products to upgrade the DS4300 storage subsystem
(Model 6LU/6LX):
IBM DS4300 Model 6LU/6LX Upgrade (IBM P/N 24P8963)
Use this product to upgrade to the DS4300 Model 60U/60X, which provides
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