IBM TotalStorage DS4000 EXP700, TotalStorage DS4000 EXP710 Installation, User's, And Maintenance Manual
IBM TotalStorage DS4000 EXP700 and EXP710 Storage
Expansion Encl o sures
Installation, User’ s, and Maintenance Guid e
gc26-7735-00
IBM TotalStorage DS4000 EXP700 and EXP710 Storage
Expansion Encl o sures
Installation, User’ s, and Maintenance Guid e
gc26-7735-00
??
Note: Before using this information and the product it supports, be sure to read the general information in “Notices” on page
105.
First Edition (January 2005)
© Copyright International Business Machines Corporation 2005. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Contents
Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi
About this document . . . . . . . . . . . . . . . . . . . . . xvii
FAStT product renaming . . . . . . . . . . . . . . . . . . . . . xvii
Who should read this document . . . . . . . . . . . . . . . . . . xvii
How this document is organized . . . . . . . . . . . . . . . . . . xviii
Notices and statements used in this document . . . . . . . . . . . . . xviii
Figures used in this document . . . . . . . . . . . . . . . . . . . xix
DS4000 installation process overview . . . . . . . . . . . . . . . . xix
DS4000 Storage Server publications . . . . . . . . . . . . . . . . .xx
DS4500 storage server library . . . . . . . . . . . . . . . . . .xx
DS4400 storage server library . . . . . . . . . . . . . . . . . . xxii
DS4300 storage server library . . . . . . . . . . . . . . . . . . xxiii
DS4100 storage server library . . . . . . . . . . . . . . . . . . xxiv
DS4000 Storage Manager Version 9 publications . . . . . . . . . . . xxv
Other DS4000 and DS4000-related documents . . . . . . . . . . . xxvi
Getting information, help, and service . . . . . . . . . . . . . . . . xxvii
Before you call . . . . . . . . . . . . . . . . . . . . . . . xxvii
Using the documentation . . . . . . . . . . . . . . . . . . . xxviii
Web sites . . . . . . . . . . . . . . . . . . . . . . . . . xxviii
Software service and support . . . . . . . . . . . . . . . . . . xxviii
Hardware service and support . . . . . . . . . . . . . . . . . . xxix
Fire suppression systems . . . . . . . . . . . . . . . . . . . xxix
How to send your comments . . . . . . . . . . . . . . . . . . . xxix
Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . .1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Upgrading your DS4000 EXP700s . . . . . . . . . . . . . . . . .2
Intermixing DS4000 EXP700s with DS4000 EXP710s and other storage
expansion enclosures . . . . . . . . . . . . . . . . . . . . .2
Fibre channel defined . . . . . . . . . . . . . . . . . . . . . . .3
Product updates . . . . . . . . . . . . . . . . . . . . . . . . .3
Inventory checklist . . . . . . . . . . . . . . . . . . . . . . . .4
Storage expansion enclosure components . . . . . . . . . . . . . . .5
Storage expansion enclosure bays . . . . . . . . . . . . . . . . . .5
Hot-swap drive bays . . . . . . . . . . . . . . . . . . . . . .5
Fan, ESM, and power-supply bays . . . . . . . . . . . . . . . . .6
Front controls and indicators . . . . . . . . . . . . . . . . . . . .7
Rear controls, indicators, and connectors . . . . . . . . . . . . . . . .8
Power-supply controls, indicators, and connectors . . . . . . . . . . .8
Fan controls and indicators . . . . . . . . . . . . . . . . . . . .9
ESMs and user controls . . . . . . . . . . . . . . . . . . . .10
Storage-management software and hardware compatibility . . . . . . . . .12
Storage expansion enclosure operating specifications . . . . . . . . . .13
Storage expansion enclosure features . . . . . . . . . . . . . . . .14
Heat output, airflow, and cooling . . . . . . . . . . . . . . . . .14
Chapter 2. Installing and cabling the storage expansion enclosure . . . .17
Preparing for installation . . . . . . . . . . . . . . . . . . . . .17
© Copyright IBM Corp. 2005 iii
Handling static-sensitive devices . . . . . . . . . . . . . . . . .18
Preparing the site . . . . . . . . . . . . . . . . . . . . . . .18
Preparing the rack . . . . . . . . . . . . . . . . . . . . . .18
Preparing the storage expansion enclosure . . . . . . . . . . . . .19
Installing the support rails and the storage expansion enclosure into a rack
cabinet . . . . . . . . . . . . . . . . . . . . . . . . . .22
Replacing the CRUs . . . . . . . . . . . . . . . . . . . . . .27
Setting the interface options . . . . . . . . . . . . . . . . . . . .29
Fibre channel loop and ID settings . . . . . . . . . . . . . . . . .30
Enclosure ID settings . . . . . . . . . . . . . . . . . . . . .30
Storage expansion enclosure speed settings . . . . . . . . . . . . .31
Cabling the storage expansion enclosure . . . . . . . . . . . . . . .31
Installing SFP modules . . . . . . . . . . . . . . . . . . . . . .32
Removing SFP modules . . . . . . . . . . . . . . . . . . . . .34
Handling fiber-optic cables . . . . . . . . . . . . . . . . . . . .35
Using LC-LC fibre channel cables . . . . . . . . . . . . . . . . . .35
Connecting an LC-LC cable to an SFP module . . . . . . . . . . . .36
Removing an LC-LC fibre channel cable . . . . . . . . . . . . . .38
Using LC-SC fibre channel cable adapters . . . . . . . . . . . . . . .39
Connecting an LC-SC cable adapter to a device . . . . . . . . . . .40
Removing an LC-LC cable from an LC-SC cable adapter . . . . . . . .41
Cabling storage expansion enclosures to a DS4000 storage server . . . . .42
Planning considerations . . . . . . . . . . . . . . . . . . . .43
Storage server compatibility . . . . . . . . . . . . . . . . . .43
Intermixing DS4000 EXP700s and DS4000 EXP710s in the same loop 44
Connecting storage expansion enclosures in a loop with FAStT EXP500s
(DS4000 EXP700 only) . . . . . . . . . . . . . . . . . . .50
Intermixing DS4000 EXP700s or DS4000 EXP710s with DS4000 EXP100s
in the same loop . . . . . . . . . . . . . . . . . . . . .52
Cabling the storage expansion enclosures in a redundant loop . . . . . .53
Storage expansion enclosure loop redundancy . . . . . . . . . . .53
Redundant loop cabling examples . . . . . . . . . . . . . . . .54
Cabling the storage expansion enclosures to the storage server . . . . . .56
Cabling the storage expansion enclosure to a FAStT200 or DS4300
Storage Server . . . . . . . . . . . . . . . . . . . . . .57
Cabling the EXP700 to a FAStT500 RAID Controller Enclosure Unit . . .58
Cabling the storage expansion enclosure to a DS4400 or DS4500 . . . .60
Adding a new storage expansion enclosure to a loop . . . . . . . . . . .61
Cabling the power supply . . . . . . . . . . . . . . . . . . . . .63
Turning the storage expansion enclosure on and off . . . . . . . . . . .63
Turning on the storage expansion enclosure . . . . . . . . . . . . .64
Turning off the storage expansion enclosure . . . . . . . . . . . . .64
Performing an emergency shutdown . . . . . . . . . . . . . . . .65
Restoring power after an emergency . . . . . . . . . . . . . . . .65
Chapter 3. Installing and replacing devices . . . . . . . . . . . . .67
Working with hot-swap hard disk drives . . . . . . . . . . . . . . . .67
Installing hot-swap hard disk drives . . . . . . . . . . . . . . . .68
Replacing hot-swap hard disk drives . . . . . . . . . . . . . . . .69
Replacing a failed hot-swap ESM . . . . . . . . . . . . . . . . . .70
Working with hot-swap power supplies . . . . . . . . . . . . . . . .72
Removing the failed hot-swap power supply . . . . . . . . . . . . .72
Replacing the failed hot-swap power supply . . . . . . . . . . . . .72
Replacing a failed hot-swap cooling fan . . . . . . . . . . . . . . . .74
Chapter 4. Hardware maintenance . . . . . . . . . . . . . . . . .77
iv IBM TotalStorage DS4000 EXP700 and EXP710 Storage Expansion Enclosures: Installation, User’s, and Maintenance Guide
General checkout . . . . . . . . . . . . . . . . . . . . . . . .77
Solving problems . . . . . . . . . . . . . . . . . . . . . . .78
Parts listing . . . . . . . . . . . . . . . . . . . . . . . . . .80
Appendix A. Records . . . . . . . . . . . . . . . . . . . . . .83
Identification numbers . . . . . . . . . . . . . . . . . . . . . .83
Installed device records . . . . . . . . . . . . . . . . . . . . . .83
Appendix B. Upgrading ESMs with the DS4000 EXP700 Models 1RU/1RX
Switched-ESM Option Upgrade Kit . . . . . . . . . . . . . . . .85
Switched-ESM Option Upgrade Overview . . . . . . . . . . . . . . .85
Cold-case ESM upgrade procedure . . . . . . . . . . . . . . . . .86
Hot-case ESM upgrade procedure . . . . . . . . . . . . . . . . . .88
Appendix C. Upgrading the controller firmware for DS4300, DS4400, and
DS4500 (DS4000 EXP710 only) . . . . . . . . . . . . . . . . .93
Upgrading the firmware . . . . . . . . . . . . . . . . . . . . . .94
Downloading the firmware to controller B . . . . . . . . . . . . . . .95
Powering up the DS4000 Storage Server with DS4000 EXP710s attached . . .97
Adding and synchronizing the firmware for controller A with the firmware for
controller B . . . . . . . . . . . . . . . . . . . . . . . . .98
Completing the firmware upgrade procedure . . . . . . . . . . . . . .98
Appendix D. Power cords . . . . . . . . . . . . . . . . . . . . 101
Appendix E. Accessibility . . . . . . . . . . . . . . . . . . . . 103
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Important notes . . . . . . . . . . . . . . . . . . . . . . . . 106
Electronic emission notices . . . . . . . . . . . . . . . . . . . . 107
Federal Communications Commission (FCC) statement . . . . . . . . 107
Industry Canada Class A emission compliance statement . . . . . . . . 107
Avis de conformité à la réglementation d’Industrie Canada . . . . . . . 107
Australia and New Zealand Class A statement . . . . . . . . . . . . 107
United Kingdom telecommunications safety requirement . . . . . . . . 107
European Union EMC Directive conformance statement . . . . . . . . 107
Taiwanese Class A warning statement . . . . . . . . . . . . . . . 108
Japanese Voluntary Control Council for Interference (VCCI) statement 108
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . 109
109
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Contents v
vi IBM TotalStorage DS4000 EXP700 and EXP710 Storage Expansion Enclosures: Installation, User’s, and Maintenance Guide
Figures
1. Installation process flow by current publications . . . . . . . . . . . . . . . . . . . .xx
2. Hot-swap drive bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
3. Hot-swap fan, ESM, and power supply bays . . . . . . . . . . . . . . . . . . . . .6
4. Front controls and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . .7
5. Power-supply controls, indicators, and connectors . . . . . . . . . . . . . . . . . . .9
6. Fan controls and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . .10
7. ESMs and user controls (DS4000 EXP700) . . . . . . . . . . . . . . . . . . . . .10
8. ESM LEDs on the DS4000 EXP710 . . . . . . . . . . . . . . . . . . . . . . . .11
9. Example of cold aisle/hot aisle rack configuration . . . . . . . . . . . . . . . . . . .15
10. Removing an ESM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
11. Removing a power supply CRU . . . . . . . . . . . . . . . . . . . . . . . . .21
12. Removing a fan CRU . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
13. Removing drive CRUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
14. Front rack mounting template . . . . . . . . . . . . . . . . . . . . . . . . . .24
15. Rear rack mounting template . . . . . . . . . . . . . . . . . . . . . . . . . .25
16. Replacing an ESM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
17. Replacing a power-supply CRU . . . . . . . . . . . . . . . . . . . . . . . . .28
18. Replacing a fan CRU . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
19. Replacing hot-swap hard disk drives . . . . . . . . . . . . . . . . . . . . . . .29
20. Setting the interface options . . . . . . . . . . . . . . . . . . . . . . . . . . .30
21. Small Form-Factor Pluggable (SFP) module . . . . . . . . . . . . . . . . . . . . .33
22. Installing an SFP module into the host port . . . . . . . . . . . . . . . . . . . . .34
23. Unlocking the SFP module latch - plastic variety . . . . . . . . . . . . . . . . . . .34
24. Unlocking the SFP module latch - wire variety . . . . . . . . . . . . . . . . . . . .35
25. LC-LC fibre channel cable . . . . . . . . . . . . . . . . . . . . . . . . . . .36
26. Removing fiber-optic cable protective caps . . . . . . . . . . . . . . . . . . . . .37
27. Inserting an LC-LC fibre channel cable into an SFP module . . . . . . . . . . . . . . .38
28. LC-LC fibre channel cable lever and latches . . . . . . . . . . . . . . . . . . . . .38
29. Removing the LC-LC fibre channel cable . . . . . . . . . . . . . . . . . . . . . .39
30. LC-SC fibre channel cable adapter . . . . . . . . . . . . . . . . . . . . . . . .39
31. Removing the LC-SC cable adapter protective caps . . . . . . . . . . . . . . . . . .40
32. Connecting an LC-LC cable into the LC-SC cable adapter . . . . . . . . . . . . . . .41
33. LC-LC fibre channel cable lever and latches . . . . . . . . . . . . . . . . . . . . .41
34. Removing the LC-LC fibre channel cable from an LC-SC fibre channel cable adapter . . . . .42
35. Acceptable intermixed DS4000 EXP700 and DS4000 EXP710 loop configuration . . . . . . .46
36. Acceptable intermixed DS4000 EXP700 and DS4000 EXP710 loop configuration . . . . . . .47
37. Acceptable intermixed DS4000 EXP700 and DS4000 EXP710 loop configuration . . . . . . .48
38. Unacceptable intermixed DS4000 EXP700 and DS4000 EXP710 loop configuration . . . . . .49
39. Unacceptable intermixed DS4000 EXP700 and DS4000 EXP710 loop configuration . . . . . .50
40. Redundant loop configuration . . . . . . . . . . . . . . . . . . . . . . . . . .53
41. Preferred storage expansion enclosure redundant loop configuration . . . . . . . . . . . .55
42. Alternate storage expansion enclosure redundant loop configuration 1 . . . . . . . . . . .55
43. Alternate storage expansion enclosure redundant loop configuration 2 . . . . . . . . . . .56
44. Alternate storage expansion enclosure redundant loop configuration 3 . . . . . . . . . . .56
45. Installing a GBIC in a FAStT200 . . . . . . . . . . . . . . . . . . . . . . . . .57
46. Connecting the FAStT200 or DS4300 to the storage expansion enclosure . . . . . . . . . .58
47. Installing a GBIC in a FAStT500 . . . . . . . . . . . . . . . . . . . . . . . . .59
48. Connecting the FAStT500 to the DS4000 EXP700 . . . . . . . . . . . . . . . . . .60
49. Installing an SFP module and LC-LC cable in a DS4400 or DS4500 . . . . . . . . . . . .61
50. Installing an SFP module and connecting an LC-LC cable to the storage expansion enclosure 61
51. Cabling a new storage expansion enclosure to a redundant loop . . . . . . . . . . . . .63
52. Hot-swap hard disk drive LEDs . . . . . . . . . . . . . . . . . . . . . . . . .68
53. Drive CRU latch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
© Copyright IBM Corp. 2005 vii
54. Closing the hot-swap hard disk drive tray handle . . . . . . . . . . . . . . . . . . .69
55. Removing the failed ESM . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
56. Moving the power-supply lever and replacing the failed hot-swap power supply . . . . . . . .73
57. Connecting the power supply . . . . . . . . . . . . . . . . . . . . . . . . . .74
58. Replacing a hot-swap cooling fan . . . . . . . . . . . . . . . . . . . . . . . . .75
59. TotalStorage DS4000 EXP700 and DS4000 EXP710 storage expansion enclosure parts list 81
60. Disconnect the fibre channel cable from one storage server to the first EXP700 . . . . . . . .89
61. Disconnect the remaining fibre channel cables from the first ESM in the disconnected drive loop 90
62. Drive Channels (Summary) window . . . . . . . . . . . . . . . . . . . . . . . .91
viii IBM TotalStorage DS4000 EXP700 and EXP710 Storage Expansion Enclosures: Installation, User’s, and Maintenance Guide
Tables
1. Mapping of FAStT names to DS4000 Series names . . . . . . . . . . . . . . . . . . xvii
2. TotalStorage DS4500 Fibre Channel Storage Server document titles by user tasks . . . . . . xxi
3. TotalStorage DS4400 Fibre Channel Storage Server document titles by user tasks . . . . . . xxii
4. TotalStorage DS4300 Fibre Channel Storage Server document titles by user tasks . . . . . . xxiii
5. TotalStorage DS4100 SATA Storage Server document titles by user tasks . . . . . . . . . xxiv
6. TotalStorage DS4000 Storage Manager Version 9 titles by user tasks . . . . . . . . . . . xxv
7. TotalStorage DS4000 and DS4000–related document titles by user tasks . . . . . . . . . xxvi
8. Enclosure identity LED activity support requirements . . . . . . . . . . . . . . . . . .8
9. DS4000 EXP700 hardware and software compatibility . . . . . . . . . . . . . . . . .12
10. DS4000 EXP710 hardware and software compatibility . . . . . . . . . . . . . . . . .12
11. Storage expansion enclosure specifications . . . . . . . . . . . . . . . . . . . . .13
12. Storage expansion enclosure features . . . . . . . . . . . . . . . . . . . . . . .14
13. Storage expansion enclosure connectivity matrix . . . . . . . . . . . . . . . . . . .44
14. DS4000 EXP700 configurations with the FAStT500, DS4400, and DS4500 . . . . . . . . .51
15. DS4000 EXP700 configurations with the FAStT200 . . . . . . . . . . . . . . . . . .52
16. Drive LED activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
17. Symptom-to-FRU index . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
18. Parts listing (TotalStorage DS4000 EXP700 storage expansion enclosure) . . . . . . . . . .81
19. Parts listing (TotalStorage DS4000 EXP710 storage expansion enclosure) . . . . . . . . . .82
20. Hard disk drive record . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
21. DS4000 Storage Manager alternate keyboard operations . . . . . . . . . . . . . . . 103
© Copyright IBM Corp. 2005 ix
x IBM TotalStorage DS4000 EXP700 and EXP710 Storage Expansion Enclosures: Installation, User’s, and Maintenance Guide
Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright IBM Corp. 2005 xi
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Statement 1:
DANGER
Electrical
current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
v Connect all power cords to a properly wired and grounded electrical
outlet.
v Connect to properly wired outlets any equipment that will be attached to
this product.
v When possible, use one hand only to connect or disconnect signal
cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
5. Turn device ON.
xii IBM TotalStorage DS4000 EXP700 and EXP710 Storage Expansion Enclosures: Installation, User’s, and Maintenance Guide
Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
v Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
laser products contain an embedded Class 3A or Class 3B laser
Some
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser statement
IEC 825-11993 CENELEC EN 60 825
Safety xiii
Statement 4:
≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
xiv IBM TotalStorage DS4000 EXP700 and EXP710 Storage Expansion Enclosures: Installation, User’s, and Maintenance Guide
Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.
Safety xv
xvi IBM TotalStorage DS4000 EXP700 and EXP710 Storage Expansion Enclosures: Installation, User’s, and Maintenance Guide
About this document
This document provides instructions for installing and customizing the configuration
of your IBM
®
1RX) and DS4000 EXP710 (Machine Type 1740, Model 710) Storage Expansion
Enclosures. It also provides hardware maintenance and troubleshooting information.
FAStT product renaming
IBM is in the process of renaming some FAStT family products. Table 1 identifies
each new DS4000 product name with its corresponding FAStT product name. Note
that this change of product name only indicates no change in functionality or
warranty. All products listed below with new names are functionally-equivalent and
fully-interoperable. Each DS4000 product retains full IBM service as outlined in
service contracts issued for analogous FAStT products.
Table 1. Mapping of FAStT names to DS4000 Series names
Current FAStT Product Name New DS4000 Product Name
IBM TotalStorage FAStT Storage Server IBM TotalStorage DS4000
FAStT DS4000
FAStT Family DS4000 Mid-range Disk System
FAStT Storage Manager vX.Y (for example
v9.10)
FAStT100 DS4100
FAStT600 DS4300
FAStT600 with Turbo Feature DS4300 Turbo
FAStT700 DS4400
FAStT900 DS4500
EXP700 DS4000 EXP700
EXP710 DS4000 EXP710
EXP100 DS4000 EXP100
FAStT FlashCopy FlashCopy for DS4000
FAStT VolumeCopy VolumeCopy for DS4000
FAStT Remote Mirror (RM) Enhanced Remote Mirroring for DS4000
FAStT Synchronous Mirroring Metro Mirroring for DS4000
TotalStorage
®
DS4000 EXP700 (Machine Type 1740, Models 1RU,
DS4000 Storage Manager vX.Y (for example
v9.10)
Global Copy for DS4000
(New Feature = Asynchronous Mirroring
without Consistency Group)
Global Mirroring for DS4000
(New Feature = Asynchronous Mirroring with
Consistency Group)
Who should read this document
This document is intended for system operators and service technicians who have
extensive knowledge of fibre channel and network technology.
© Copyright IBM Corp. 2005 xvii
How this document is organized
Chapter 1, “Introduction,” on page 1 describes the IBM TotalStorage DS4000
EXP700 and DS4000 EXP710 storage expansion enclosures. This chapter includes
an inventory checklist and an overview of the storage expansion enclosure features,
operating specifications, and components.
Chapter 2, “Installing and cabling the storage expansion enclosure,” on page 17
contains the instructions to install the storage expansion enclosure in a standard
rack cabinet, setting the interface options, cabling the storage expansion enclosure,
and power cord routing. In addition, this chapter contains instructions for turning on
and turning off the storage expansion enclosure during normal and emergency
situations.
Chapter 3, “Installing and replacing devices,” on page 67 contains step-by-step
instructions for installing and removing customer replaceable units (CRUs), such as
hard disk drives, power supplies, environmental service modules (ESMs), and fan
units.
Chapter 4, “Hardware maintenance,” on page 77 contains problems, symptoms, and
error messages that are specific to your storage expansion enclosure.
Appendix A, “Records,” on page 83 provides a table to record and update important
information about your storage expansion enclosure, including serial number and
device records. Whenever you add options to your storage expansion enclosure, be
sure to update the information in this appendix.
Appendix B, “Upgrading ESMs with the DS4000 EXP700 Models 1RU/1RX
Switched-ESM Option Upgrade Kit,” on page 85 provides instructions for upgrading
your DS4000 EXP700s with ESMs that have the same internal switched capabilities
as the DS4000 EXP710. The ESM upgrade is a feature of the DS4000 EXP700
Models 1RU/1RX Switched-ESM Option Upgrade Kit (P/N 25R0166).
Appendix C, “Upgrading the controller firmware for DS4300, DS4400, and DS4500
(DS4000 EXP710 only),” on page 93 provides instructions for performing the
manual firmware upgrade required if you are attaching one or more DS4000
EXP710s to a DS4400 or DS4500 storage server. The manual firmware upgrade is
also required if you are attaching one or more DS4000 EXP710s to a DS4300
without any internal hard disk drives.
Appendix D, “Power cords,” on page 101 lists power cord information for the
storage expansion enclosure.
Appendix E, “Accessibility,” on page 103 provides information about DS4000
Storage Manager accessibility features.
“Notices” on page 105 provides product notices.
Notices and statements used in this document
The caution and danger statements used in this document also appear in the
multilingual Safety Information document provided with your IBM TotalStorage
DS4000 EXP700 or DS4000 EXP710 storage expansion enclosure. Each caution
and danger statement is numbered for easy reference to the corresponding
statements in the safety document.
xviii IBM TotalStorage DS4000 EXP700 and EXP710 Storage Expansion Enclosures: Installation, User’s, and Maintenance
Guide
The following types of notices and statements are used in this document:
v Note: These notices provide important tips, guidance, or advice.
v Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
v Attention: These notices indicate possible damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
v Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
v Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Figures used in this document
The figures used in this document are for illustrative purposes only. In some cases,
the actual device might look different from the figure. This applies particularly in
cases where the DS4000 EXP710 differs from the DS4000 EXP700.
DS4000 installation process overview
The following flow chart gives an overview of the DS4000 hardware and the
DS4000 Storage Manager software installation process. Lined arrows in the flow
chart indicate consecutive steps in the hardware and software installation process.
Labeled arrows indicate which current documents provide detailed information about
those steps.
About this document xix
Install Process Documentation
Plan installation
Install Storage
Server/RAID Controller
Enclosure(s) in Rack
Install Storage
Expansion Unit(s)
* FC Planning and
Integration: User's Guide
and Svc Info
DS4000 Storage Manager
Concepts Guide
DS4000 Storage Svr
Installation Guide
DS4000 RAID Controller
Enclosure Unit Install
and User's Guide
DS4000 Storage Exp Units
Install and User's Guides
Connect Power and
Start Server
Verify Server
operation w/ LEDs
Prepare for
Installation of
SM Software
DS4000 Storage Server
Installation Guide
DS4000 Hardware
Maintenance Manual
DS4000 Problem
Determination Guide
DS4000 Storage
Manager Installation
and Support
OS Guides
Make FC Connections
SET Link Speed
Out-of-Band
Install Network
Hardware; Prep are
Network Connection
* For pSeries Server and 6227 or 6228 HBA use only
(1GB or 2GB)
Determine
Management
Method
In-Band
DS4000 and HBA Install
and User's Guides
DS4000 Fibre Channel
Installation Guides
Fibre Channel Cabling
Figure 1. Installation process flow by current publications
DS4000 Storage Server publications
The following tables present an overview of the DS4500, DS4400, DS4300 Fibre
Channel, and DS4100 SATA Storage Server product libraries, as well as other
related documents. Each table lists documents that are included in the libraries and
what common tasks they address.
You can access the documents listed in these tables at one of the following Web
sites:
Storage Server
Instructions
Install and Verify
SM SW on Host and
Workstation
Complete SM SW
Installation
Configure Storage
Hardware
Configure Storage
Subsystems on Host
DS4000 Storage Manager
Copy Services
User's Guide
Online Help
sj001046
www.ibm.com/servers/storage/support/disk/
www.ibm.com/shop/publications/order/
DS4500 storage server library
Table 2 on page xxi associates each document in the DS4500 (previously
FAStT900) storage server library with its related common user tasks.
xx IBM TotalStorage DS4000 EXP700 and EXP710 Storage Expansion Enclosures: Installation, User’s, and Maintenance Guide
Table 2. TotalStorage DS4500 Fibre Channel Storage Server document titles by user tasks
Title User Tasks
Planning Hardware
Installation
Software
Installation
Configuration Operation and
Administration
IBM TotalStorage
DS4500 Installation
and Support Guide,
U U U
GC26-7727
IBM TotalStorage
DS4500 Fibre
Channel Cabling
U U
Instructions,
GC26-7729
IBM TotalStorage
DS4500 Storage
Server User’s
U U U
Guide, GC26-7726
IBM TotalStorage
DS4500 Rack
Mounting
U U
Instructions,
GC26-7728
Diagnosis and
Maintenance
About this document xxi
DS4400 storage server library
Table 3 associates each document in the DS4400 (previously FAStT700) storage
server library with its related common user tasks.
Table 3. TotalStorage DS4400 Fibre Channel Storage Server document titles by user tasks
Title User Tasks
IBM DS4400 Fibre
Channel Storage
Server User’s
Guide, GC26-7730
IBM DS4400 Fibre
Channel Storage
Server Installation
and Support Guide,
GC26-7731
IBM DS4400 Fibre
Channel Cabling
Instructions,
GC26-7732
Planning Hardware
Installation
U U U U U
U U U U
U U
Software
Installation
Configuration Operation and
Administration
Diagnosis and
Maintenance
xxii IBM TotalStorage DS4000 EXP700 and EXP710 Storage Expansion Enclosures: Installation, User’s, and Maintenance Guide
DS4300 storage server library
Table 4 associates each document in the DS4300 (previously FAStT600) storage
server library with its related common user tasks.
Table 4. TotalStorage DS4300 Fibre Channel Storage Server document titles by user tasks
Title User Tasks
IBM TotalStorage
DS4300 Fibre
Channel Storage
Server Installation
and User’s Guide,
GC26-7722
IBM TotalStorage
DS4300 Rack
Mounting
Instructions,
GC26-7724
IBM TotalStorage
DS4300 Fibre
Channel Cabling
Instructions,
GC26-7725
IBM TotalStorage
DS4300 SCU Base
Upgrade Kit,
GC26-7740
IBM TotalStorage
DS4300 SCU Turbo
Upgrade Kit,
GC26-7741
IBM TotalStorage
DS4300 Turbo
Models 6LU/6LX
Upgrade Kit,
GC26-7723
Planning Hardware
Installation
U U U
U U
U U
U U
U U
U U
Software
Installation
Configuration Operation and
Administration
Diagnosis and
Maintenance
About this document xxiii
DS4100 storage server library
Table 5 associates each document in the DS4100 (previously FAStT100) storage
server library with its related common user tasks.
Table 5. TotalStorage DS4100 SATA Storage Server document titles by user tasks
Title User Tasks
IBM TotalStorage
DS4100 Installation,
User’s and
Maintenance Guide,
GC26-7733
IBM TotalStorage
DS4100 Cabling
Guide, 24P8973
Planning Hardware
Installation
U U U U U
U
Software
Installation
Configuration Operation and
Administration
Diagnosis and
Maintenance
xxiv IBM TotalStorage DS4000 EXP700 and EXP710 Storage Expansion Enclosures: Installation, User’s, and Maintenance
Guide
DS4000 Storage Manager Version 9 publications
Table 6 associates each document in the DS4000 Storage Manager (previously
FAStT Storage Manager) library with its related common user tasks.
Table 6. TotalStorage DS4000 Storage Manager Version 9 titles by user tasks
Title User tasks
IBM TotalStorage
DS4000 Storage
Manager Version 9
Installation and
Support Guide for
Windows
2000/Server 2003,
NetWare, ESX
Server, and Linux,
GC26-7706
IBM TotalStorage
DS4000 Storage
Manager Version 9
Installation and
Support Guide for
AIX, UNIX, Solaris
and Linux on
POWER,
GC26-7705
IBM TotalStorage
DS4000 Storage
Manager Version 9
Copy Services
User’s Guide,
GC26-7707
IBM TotalStorage
DS4000 Storage
Manager Version 9
Concepts Guide,
GC26-7734
Planning Hardware
installation
U U U
U U U
U U U U
U U U U U U
Software
installation
Configuration Operation and
administration
Diagnosis and
maintenance
About this document xxv
Other DS4000 and DS4000-related documents
Table 7 associates each of the following documents with its related common user
tasks.
Table 7. TotalStorage DS4000 and DS4000–related document titles by user tasks
Title User Tasks
IBM Safety
Information,
P48P9741
IBM TotalStorage
DS4000 Quick Start
Guide, GC26-7738
IBM TotalStorage
DS4000 Hardware
Maintenance
Manual,GC26-7702
IBM TotalStorage
DS4000 Problem
Determination
Guide, GC26-7703
IBM Fibre Channel
Planning and
Integration: User’s
Guide and Service
Information,
SC23-4329
IBM TotalStorage
DS4000 FC2-133
Host Bus Adapter
Installation and
User’s Guide,
GC26-7736
IBM TotalStorage
DS4000 FC2-133
Dual Port Host Bus
Adapter Installation
and User’s Guide,
GC26-7737
IBM TotalStorage
DS4000 Fibre
Channel and Serial
ATA Intermix
Premium Feature
Installation Overview
GC26-7713
Fibre Channel
Solutions - IBM
DS4000 FAStT
EXP500 Installation
and User’s Guide,
59p5637
Planning Hardware
Installation
U U
U U U U
U U
U U
U U U U
U U U U U
Software
Installation
Configuration Operation and
Administration
U
Diagnosis and
Maintenance
U
U
xxvi IBM TotalStorage DS4000 EXP700 and EXP710 Storage Expansion Enclosures: Installation, User’s, and Maintenance
Guide
Table 7. TotalStorage DS4000 and DS4000–related document titles by user tasks (continued)
Title User Tasks
Planning Hardware
Installation
Software
Installation
Configuration Operation and
Administration
IBM TotalStorage
DS4000 EXP700
and EXP710
Storage Expansion
Enclosures
U U U U U
Installation, User’s,
and Maintenance
Guide, GC26-7735
IBM TotalStorage
DS4000 Hard Drive
and Storage
Expansion
Enclosures
U U
Installation and
Migration Guide,
GC26-7704
IBM DS4000
Management Suite
Java User’s Guide,
32P0081
®
IBM Netfinity
Channel Cabling
Instructions,
Fibre
U
19K0906
IBM Fibre Channel
SAN Configuration
Setup Guide,
U U U U
25P2509
Diagnosis and
Maintenance
U U
Getting information, help, and service
If you need help, service, or technical assistance or just want more information
about IBM products, you will find a wide variety of sources available from IBM to
assist you. This section contains information about where to go for additional
information about IBM and IBM products, what to do if you experience a problem
with your IBM Eserver xSeries
®
service, if it is necessary.
Before you call
Before you call, make sure that you have taken these steps to try to solve the
problem yourself:
v Check all cables to make sure that they are connected.
v Check the power switches to make sure that the system is turned on.
v Use the troubleshooting information in your system documentation and use the
diagnostic tools that come with your system.
v Check for technical information, hints, tips, and new device drivers at the
following Web site:
www.ibm.com/servers/storage/support/disk/
v Use an IBM discussion forum on the IBM Web site to ask questions.
or IntelliStation
®
system, and whom to call for
About this document xxvii
You can solve many problems without outside assistance by following the
troubleshooting procedures that IBM provides in the online help or in the documents
that are provided with your system and software. The information that comes with
your system also describes the diagnostic tests that you can perform. Most xSeries
and IntelliStation systems, operating systems, and programs come with information
that contains troubleshooting procedures and explanations of error messages and
error codes. If you suspect a software problem, see the information for the
operating system or program.
Using the documentation
Information about the xSeries or IntelliStation system and preinstalled software, if
any, is available in the documents that come with your system. This includes printed
documents, online documents, readme files, and help files. See the troubleshooting
information in your system documentation for instructions on how to use the
diagnostic programs. The troubleshooting information or the diagnostic programs
might tell you that you need additional or updated device drivers or other software.
Web sites
IBM maintains pages on the World Wide Web where you can get the latest
technical information and download device drivers and updates.
v For DS4000 information, go to the following Web site:
www.ibm.com/servers/storage/support/disk/
The support page has many sources of information and ways for you to solve
problems, including:
– Diagnosing problems using the IBM Online Assistant
– Downloading the latest device drivers and updates for your products
– Viewing frequently asked questions (FAQ)
– Viewing hints and tips to help you solve problems
– Participating in IBM discussion forums
– Setting up e-mail notification of technical updates about your products
Yo u can order publications through the IBM Publications Ordering System at the
v
following web site:
www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi/
v For the latest information about IBM xSeries products, services, and support, go
to the following Web site:
www.ibm.com/eserver/xseries/
v For the latest information about IBM pSeries
to the following Web site:
www.ibm.com/eserver/pseries/
v For the latest information about the IBM IntelliStation information, go to the
following Web site:
www.ibm.com/pc/intellistation/
v For the latest information about operating system and HBA support, clustering
support, SAN fabric support, and Storage Manager feature support, see the
TotalStorage DS4000 Interoperability Matrix at the following Web site:
www.ibm.com/servers/storage/disk/ds4000/interop-matrix.html
®
products, services, and support, go
Software service and support
Through IBM Support Line, for a fee you can get telephone assistance with usage,
configuration, and software problems with xSeries servers, IntelliStation
xxviii IBM TotalStorage DS4000 EXP700 and EXP710 Storage Expansion Enclosures: Installation, User’s, and Maintenance
Guide
Loading...