IBM TotalStorage 3580 L33, TotalStorage 35803H Setup, Operator, And Service Manual
IBM TotalStorage 3580 Tape Drive
Model
L33/L3H
Setup, Operato r, an d Service Guide
GC26-7708-03
IBM TotalStorage 3580 Tape Drive
Model
L33/L3H
Setup, Operato r, an d Service Guide
GC26-7708-03
Note!
Before using this information and the product it supports, read the information in “Safety and Environmental Notices” on
page xi and “Notices” on page 107.
To ensure that you have the latest publications, visit the web at http://www.ibm.com/storage/lto.
Third Edition (March 2006)
This edition applies to the IBM TotalStorage 3580 Tape Drive Model L33/L3H Setup, Operator, and Service Guide and to
all subsequent releases and modifications until otherwise indicated in new editions.
© Copyright International Business Machines Corporation 2004, 2006. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Read this First
Summary of Changes
|
|
|
Third Edition
v WORM media information
v New part numbers in the Parts List
Second Edition
v Diagnostic functions F, J, and L were modified / added.
v The procedure for aborting a diagnostic function was modified.
v The information for error code A was modified.
v The Troubleshooting flowchart was updated.
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My Support registration provides e-mail notification when new firmware levels
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© Copyright IBM Corp. 2004, 2006 iii
iv IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide
Contents
Read this First . . . . . . . . . . . . iii
Summary of Changes . . . . . . . . . . . iii
Third Edition . . . . . . . . . . . . . iii
||
Second Edition . . . . . . . . . . . . iii
Accessing Online Technical Support . . . . . . iii
Registering for My Support . . . . . . . . . iii
Sending Us Your Comments . . . . . . . . . iii
Figures . . . . . . . . . . . . . . vii
Tables . . . . . . . . . . . . . . .ix
Safety and Environmental Notices . . .xi
Danger Notices . . . . . . . . . . . . .xi
Caution Notices . . . . . . . . . . . . .xi
Performing the Safety Inspection Procedure . . . xii
Tape Drive AC Grounding Inspection . . . . . xii
Product Recycling and Disposal . . . . . . . xiii
Battery Return Program . . . . . . . . . . xiii
Flat Panel Display . . . . . . . . . . . . xiv
End of Life (EOL) Plan . . . . . . . . . . xiv
| |
| |
Preface . . . . . . . . . . . . . .xv
| |
Related Publications . . . . . . . . . . . xvi
| |
| |
Product Description . . . . . . . . .1
Front Panel Components . . . . . . . . . .2
Rear Panel Components . . . . . . . . . .3
3580 Models . . . . . . . . . . . . . .3
Drive Performance . . . . . . . . . . . .4
Supported Servers and Operating Systems . . . .4
Supported Device Drivers . . . . . . . . . .5
TapeAlert Support . . . . . . . . . . . .5
Specifications . . . . . . . . . . . . . .6
Installation . . . . . . . . . . . . .7
Installation Overview . . . . . . . . . . .7
Unpack the Tape Drive . . . . . . . . . . .8
Verify the Shipment . . . . . . . . . . . .8
Install the Rack Mount Kit (optional) . . . . . .8
Inspect the Power Cord and Outlet . . . . . . .9
Set the SCSI ID . . . . . . . . . . . . .9
Position the Tape Drive . . . . . . . . . . .9
Connect Power . . . . . . . . . . . . .10
Run Write Performance Test (Function Code F) . .10
Install the SCSI Host Adapter Card (if required) . .11
Connect the SCSI Bus Cable . . . . . . . . .11
Install Device Drivers . . . . . . . . . . .13
Configure the Tape Drive to a Server/Host . . . .13
Update Drive Firmware . . . . . . . . . .13
Register for My Support . . . . . . . . . .14
Operation . . . . . . . . . . . . .15
Power Button . . . . . . . . . . . . . .15
Unload Button . . . . . . . . . . . . .15
Single-character Display (SCD) . . . . . . . .16
SCD Dot . . . . . . . . . . . . . .16
Status Light . . . . . . . . . . . . . .16
Inserting a Tape Cartridge . . . . . . . . .18
Removing a Tape Cartridge . . . . . . . . .19
Mid-tape Recovery . . . . . . . . . . . .19
Performing Diagnostic and Maintenance Functions 19
Updating Drive Firmware . . . . . . . . .20
ITDT SCSI Firmware Update, Dump Retrieval,
and Library/Drive Test Tool . . . . . . . .20
Updating Firmware through the SCSI Interface 20
Updating the Firmware with an FMR Tape
Cartridge . . . . . . . . . . . . . .21
Cleaning the Drive Head . . . . . . . . . .21
Cleaning the Tape Drive . . . . . . . . . .22
Ultrium Media . . . . . . . . . . . .23
Cartridge Compatibility . . . . . . . . . .23
Data Cartridge . . . . . . . . . . . . .24
Capacity Scaling . . . . . . . . . . . .25
WORM (Write Once, Read Many) . . . . . . .25
WORM Media . . . . . . . . . . . .25
Data Security on WORM Media . . . . . .25
WORM Media Errors . . . . . . . . . .25
Requirements . . . . . . . . . . . . .26
Cleaning Cartridge . . . . . . . . . . . .26
Bar Code Label . . . . . . . . . . . . .26
Guidelines for Using Bar Code Labels . . . .27
Write-Protect Switch . . . . . . . . . . .28
Handling the Cartridges . . . . . . . . . .30
Provide Training . . . . . . . . . . . .30
Ensure Proper Packaging . . . . . . . . .30
Provide Proper Acclimation and Environmental
Conditions . . . . . . . . . . . . . .31
Perform a Thorough Inspection . . . . . . .32
Handle the Cartridge Carefully . . . . . . .33
Examples of Cartridge Problems . . . . . .33
Repositioning or Reattaching a Leader Pin . . . .34
Repositioning a Leader Pin . . . . . . . .34
Reattaching a Leader Pin . . . . . . . . .36
Environmental and Shipping Specifications for Tape
Cartridges . . . . . . . . . . . . . . .40
Disposing of Tape Cartridges . . . . . . . .41
Ordering Media Supplies . . . . . . . . . .42
Ordering Bar Code Labels . . . . . . . .43
Troubleshooting . . . . . . . . . . .45
Procedure 1: Determining Firmware Level and
Capturing Drive Dump . . . . . . . . . .46
Procedure 2: Inspecting a Cartridge for Damage . .46
Procedure 3: Verifying SCSI Address Switch Position 47
Procedure 4: Checking SCSI Connections . . . .47
Procedure 5: Verifying SCSI Interface
Communications . . . . . . . . . . . .48
© Copyright IBM Corp. 2004, 2006 v
Resolving Problems Reported by the Server . . .48
Fixing SCSI Bus Errors . . . . . . . . .48
Resolving Media-Related Problems . . . . . .51
Pre-Call Checklist . . . . . . . . . . . .52
Replacing the Tape Drive . . . . . . . . . .53
Features, Replacement Parts, and
|
Power Cords . . . . . . . . . . . .55
||
Optional Features . . . . . . . . . . . .55
||
Replacement Parts . . . . . . . . . . . .55
||
Power Cords . . . . . . . . . . . . . .56
Types of Receptacles . . . . . . . . . . .59
Appendix A. Error Codes . . . . . . .61
Appendix B. Performing Diagnostic and
Maintenance Functions . . . . . . .67
Entering Maintenance Mode . . . . . . . . .68
Function Code 0: Exit Maintenance Mode . . . .68
Function Code 1: Run Drive Diagnostics . . . . .69
Function Code 2: Update Drive Firmware from FMR
Tape . . . . . . . . . . . . . . . . .70
Function Code 3: Create FMR Tape . . . . . .71
Function Code 4: Force a Drive Dump . . . . .72
Function Code 5: Copy Drive Dump . . . . . .73
Function Code 6: Run SCSI Wrap Test . . . . .74
Function Code 7: Not Available . . . . . . . .74
Function Code 8: Unmake FMR Tape . . . . . .75
Function Code 9: Display Error Code Log . . . .75
Function Code A: Clear Error Code Log . . . . .76
Function Code C: Insert Cartridge into Tape Drive 76
Function Code E: Test Cartridge & Media . . . .77
Function Code F: Write Performance Test . . . .78
Function Code H: Test Head . . . . . . . . .79
Function Code J: Run Fast Read/Write Test . . . .80
Function Code L: Load/Unload Test . . . . . .81
Function Code P: Enable Post Error Reporting . . .82
Function Code U: Disable Post Error Reporting . .82
Appendix C. TapeAlert Flags . . . . .83
Tools Required . . . . . . . . . . . . .86
Installing the Shelf . . . . . . . . . . . .87
Removing the Shelf from the Rack . . . . . . .88
Appendix E. Information for Authorized
Service Personnel . . . . . . . . . .89
Removing the Internal Drive . . . . . . . .89
Step 1. Remove the Cover . . . . . . . .89
Step 2. Remove the Internal Drive . . . . . .90
Manually Removing a Tape Cartridge . . . . .92
Before Yo u Begin . . . . . . . . . . .92
Recommended Tools . . . . . . . . . .92
Beginning Procedure . . . . . . . . . .93
Tape Spooled off Supply Reel . . . . . . .95
Tape Pulled from or Broken near Leader Pin . .96
Tape Broken in Mid-tape . . . . . . . . .98
Tape Tangled along Tape Path . . . . . . .99
No Apparent Failure or Damage to Tape . . . 102
Replacing the Internal Drive . . . . . . . . 106
Step 1. Replace the Internal Drive . . . . . 106
Step 2. Replace the Cover . . . . . . . . 106
Notices . . . . . . . . . . . . . . 107
Trademarks . . . . . . . . . . . . . . 108
Electronic Emission Notices . . . . . . . . .110
Federal Communications Commission (FCC)
Class A Statement . . . . . . . . . . .110
Industry Canada Class A Emission Compliance
Statement . . . . . . . . . . . . . .110
Avis de conformité à la réglementation
d’Industrie Canada . . . . . . . . . .110
European Union (EU) Electromagnetic
Compatibility Directive . . . . . . . . .110
Germany Electromagnetic Compatibility
Directive . . . . . . . . . . . . . . 111
Japan VCCI Class A ITE Electronic Emission
Statement . . . . . . . . . . . . . . 111
People’s Republic of China Class A Electronic
Emission Statement . . . . . . . . . . 111
Taiwan Class A Electronic Emission Statement 112
Korea Class A Electronic Emission Statement 112
Appendix D. Installing a 19-inch Rack
Mount Kit . . . . . . . . . . . . .85
Rack Safety . . . . . . . . . . . . . .85
Verify Kit Contents . . . . . . . . . . . .86
vi IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide
Glossary . . . . . . . . . . . . .113
Index . . . . . . . . . . . . . . .119
Figures
1. AC Grounding Diagram (50 Hz and 60 Hz) xii
2. The IBM TotalStorage 3580 Tape Drive . . . .1
3. Front panel components . . . . . . . . .2
4. Rear panel components . . . . . . . . .3
5. Example of connecting one SCSI device to the
server . . . . . . . . . . . . . .12
6. Example of connecting multiple SCSI devices
to the server . . . . . . . . . . . .13
7. Inserting a cartridge . . . . . . . . . .18
8. The IBM TotalStorage LTO Ultrium 400 GB
Data Cartridge . . . . . . . . . . .23
9. Ultrium 3 WORM Tape Cartridge . . . . .25
||
10. Sample bar code label on the LTO Ultrium 3
Tape Cartridge . . . . . . . . . . .27
11. Setting the write-protect switch . . . . . .29
12. Tape cartridges in a Turtlecase . . . . . .31
13. Double-boxing tape cartridges for shipping 31
14. Checking for gaps in the seams of a cartridge 32
15. Leader pin in the incorrect and correct
positions . . . . . . . . . . . . .34
16. Placing the dislodged leader pin into the
correct position . . . . . . . . . . .35
17. Rewinding the tape into the cartridge . . . .35
18. Leader Pin Reattachment Kit . . . . . . .36
19. Attaching the leader pin attach tool to the
cartridge . . . . . . . . . . . . .37
20. Winding the tape out of the cartridge . . . .38
21. Removing the C-clip from the leader pin 38
22. Attaching the leader pin to the tape . . . .39
23. Flowchart for analyzing maintenance problems 45
24. RID tag on rear panel . . . . . . . . .53
25. Types of Receptacles . . . . . . . . .60
26. Front view of shelf attached to rack rails 87
27. Rear view of shelf with cables attached to rack
rails with tie wraps . . . . . . . . . .88
28. Removing the screws that secure the cover and
internal drive . . . . . . . . . . . .89
29. Removing screws from the rear panel . . . .90
30. Removing cables from the internal drive 90
31. Removing the screws securing the internal
drive . . . . . . . . . . . . . . .91
32. Lifting the chassis from the internal drive 91
33. Removing the cover from the internal drive 93
34. Using hex wrench to rewind tape into
cartridge . . . . . . . . . . . . .95
35. Drive with cover removed to reveal gear train. 96
36. Leader Block Assembly (LBA) . . . . . .97
37. Using hex wrench to rewind tape into
cartridge . . . . . . . . . . . . .99
38. Using hex wrench to rewind tape into
cartridge . . . . . . . . . . . . . 100
39. Drive with cover removed to reveal gear
train. . . . . . . . . . . . . . . 101
40. Leader Block Assembly (LBA) . . . . . . 102
41. Using hex wrench to rewind tape into
cartridge . . . . . . . . . . . . . 103
42. Drive with cover removed to reveal gear
train. . . . . . . . . . . . . . . 104
43. Leader Block Assembly (LBA) . . . . . . 105
© Copyright IBM Corp. 2004, 2006 vii
viii IBM TotalStorage 3580 Ta pe Drive Setup, Operator, and Service Guide
Tables
1. 3580 Models . . . . . . . . . . . . .3
2. Performance characteristics . . . . . . . .4
3. Specifications . . . . . . . . . . . .6
4. Meaning of Status Light and Single-character
Display (SCD) . . . . . . . . . . . .17
5. Ultrium data and cleaning cartridge
compatibility with Ultrium tape drive . . . .23
6. Bar code label requirements for Ultrium tape
drives and libraries . . . . . . . . . .26
7. Environment for operating, storing, and
shipping the LTO Ultrium Tape Cartridge . .40
8. Media Supplies . . . . . . . . . . .42
9. Authorized suppliers of custom bar code labels 43
10. Optional features for the 3580 . . . . . .55
11. Replacement parts for the 3580 . . . . . .55
12. Power cords . . . . . . . . . . . .56
13. Error codes on the Single-character Display 61
14. Diagnostic and maintenance functions . . .67
15. Supported TapeAlert Flags . . . . . . .83
© Copyright IBM Corp. 2004, 2006 ix
x IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide
Safety and Environmental Notices
When using this product, observe the danger and caution notices contained in this
guide. The notices are accompanied by symbols that represent the severity of the
safety condition.
Danger notices contain a Dxxxx reference number. Caution notices contain a Cxxxx
reference number. Rack safety notices contain a Rxxxx reference number. Use the
reference number to locate the translation in IBM Translated Safety Notices, 96P0851.
The sections that follow define each type of safety notice.
Danger Notices
A danger notice calls attention to a situation that is potentially lethal or
extremely hazardous to people. A lightning bolt symbol always
accompanies a danger notice to represent a dangerous electrical
condition.
Caution Notices
If the symbol is... It means....
A hazardous electrical condition with less severity than
electrical danger.
A generally hazardous condition not represented by other
safety symbols.
A hazardous condition due to the use of a laser in the
product. Laser symbols are always accompanied by the
classification of the laser as defined by the U. S.
Department of Health and Human Services (for example,
Class I, Class II, and so forth).
A hazardous condition due to mechanical movement in or
around the product.
A hazardous condition due to the weight of the unit.
Weight symbols are accompanied by an approximation of
the product’s weight.
18-32 kg (39.7-70.5 lbs)
© Copyright IBM Corp. 2004, 2006 xi
svc00167
Performing the Safety Inspection Procedure
Before you service the unit, perform the following safety inspection procedure:
1. Stop all activity on the SCSI bus.
2. Turn off the power to the tape drive.
3. Disconnect the SCSI cable and check the SCSI bus terminator for damage.
4. Unplug the tape drive’s power cord from the electrical outlet.
5. Check the tape drive’s power cord for damage, such as a pinched, cut, or
frayed cord.
6. Check the tape drive’s SCSI bus (signal) cable for damage.
7. Check the cover of the tape drive for sharp edges, damage, or alterations that
expose its internal parts.
8. Check the cover of the tape drive for proper fit. It should be in place and
secure.
9. Check the product label on the bottom of the tape drive to make sure that it
matches the voltage at your outlet.
Tape Drive AC Grounding Inspection
1. Power off the drive.
2. Disconnect all cables.
3. See Figure 1 which is provided for reference only. Disconnect the power cord
from its source.
4. Inspect the power cable for visible cracks, wear, or damage.
Figure 1. AC Grounding Diagram (50 Hz and 60 Hz)
1 AC Ground
2 Chassis Frame
3 AC Ground Terminated in Power Supply
xii IBM TotalStorage 3580 Ta pe Drive Setup, Operator, and Service Guide
Product Recycling and Disposal
This unit must be recycled or discarded according to applicable local and national
regulations. IBM encourages owners of information technology (IT) equipment to
responsibly recycle their equipment when it is no longer needed. IBM offers a
variety of product return programs and services in several countries to assist
equipment owners in recycling their IT products. Information on IBM product
recycling offerings can be found on IBM’s Internet site at
http://www.ibm.com/ibm/environment/products/prp.shtml.
Notice: This mark applies only to countries within the European Union (EU) and
Norway.
Appliances are labeled in accordance with European Directive 2002/96/EC
concerning waste electrical and electronic equipment (WEEE). The Directive
determines the framework for the return and recycling of used appliances as
applicable throughout the European Union. This label is applied to various
products to indicate that the product is not to be thrown away, but rather
reclaimed upon end of life per this Directive.
In accordance with the European WEEE Directive, electrical and electronic
equipment (EEE) is to be collected separately and to be reused, recycled, or
recovered at end of life. Users of EEE with the WEEE marking per Annex IV of the
WEEE Directive, as shown above, must not dispose of end of life EEE as unsorted
municipal waste, but use the collection framework available to customers for the
return, recycling and recovery of WEEE. Customer participation is important to
minimize any potential effects of EEE on the environment and human health due
to the potential presence of hazardous substances in EEE. For proper collection and
treatment, contact your local IBM representative.
Battery Return Program
This product may contain sealed lead acid, nickel cadmium, nickel metal hydride,
lithium, or lithium ion battery. Consult your user manual or service manual for
specific battery information. The battery must be recycled or disposed of properly.
Recycling facilities may not be available in your area. For information on disposal
of batteries outside the United States, go to
http://www.ibm.com/ibm/environment/products/batteryrecycle.shtml or contact
your local waste disposal facility.
In the United States, IBM has established a return process for reuse, recycling, or
proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal
hydride, and other battery packs from IBM Equipment. For information on proper
disposal of these batteries, contact IBM at 1-800-426-4333. Please have the IBM part
number listed on the battery available prior to your call.
For Taiwan:
Safety and Environmental Notices xiii
Please recycle batteries
Flat Panel Display
The fluorescent lamp or lamps in the liquid crystal display contain mercury.
Dispose of it as required by local ordinances and regulations.
End of Life (EOL) Plan
This box is a purchased unit. Therefore, it is the sole responsibility of the purchaser
to dispose of it in accordance with local laws and regulations at the time of
disposal.
This unit contains recyclable materials. The materials should be recycled where
facilities are available and according to local regulations. In some areas IBM may
provide a product take-back program that ensures proper handling of the product.
For more information, contact your IBM representative.
xiv IBM TotalStorage 3580 Ta pe Drive Setup, Operator, and Service Guide
Preface
®
This guide describes how to install and use the IBM TotalStorage
3580 Tape Drive
in the following chapters:.
“Product Description” on page 1 describes the product, discusses supported
servers, operating systems, and device drivers, and lists hardware specifications.
“Installation” on page 7 gives unpacking, set up, and configuration information.
“Operation” on page 15 describes the Power Button, Unload Button, and Status
Light and explains the function of the Single-character Display. It gives instruction
on inserting and removing a tape cartridge, describes methods of updating drive
firmware, and explains how to clean the tape drive. It also lists diagnostic and
maintenance functions.
“Ultrium Media” on page 23 describes the types of tape cartridges to use and
defines the conditions for storing and shipping them. It also describes how to
handle the cartridges, how to set a cartridge’s write-protect switch, and how to
order additional cartridges.
“Troubleshooting” on page 45 gives tips for solving problems.
“Features, Replacement Parts, and Power Cords” on page 55 lists parts and
supplies and provides information about the power cords that are used in different
countries or regions.
Appendix A, “Error Codes,” on page 61 describes the error and informational
codes that appear on the single-character display.
Appendix B, “Performing Diagnostic and Maintenance Functions,” on page 67
describes the procedures that are used to identify and correct problems.
Appendix C, “TapeAlert Flags,” on page 83 lists TapeAlert messages that are
supported and that may aid during problem determination.
Appendix D, “Installing a 19-inch Rack Mount Kit,” on page 85 describes how to
install the Rack Mount Kit.
Appendix E, “Information for Authorized Service Personnel,” on page 89 gives the
procedure for removing a tape cartridge that will not eject from the drive.
© Copyright IBM Corp. 2004, 2006 xv
Related Publications
Refer to the following publications for additional information. To ensure that you
have the latest publications, visit the web at http://www.ibm.com/storage/lto.
v IBM TotalStorage 3580 Tape Drive Quick Reference, GC26-7709, illustrates how to
configure and operate the IBM TotalStorage Ultrium Tape Drive (Generation 3).
v IBM TotalStorage LTO Ultrium Tape Drive SCSI Reference, GA32–0450, gives
information about the supported SCSI commands and protocol for the tape
drive.
v IBM Ultrium Device Drivers Installation and User’s Guide, GA32-0430, provides
instructions for attaching IBM-supported hardware to open-systems operating
systems. It indicates what devices and levels of operating systems are supported,
gives the requirements for adapter cards, and tells how to configure servers to
use the device driver with the Ultrium family of devices.
v IBM Ultrium Device Drivers Programming Reference, GC35-0483, supplies
information to application developers who want to integrate their open-systems
applications with IBM-supported Ultrium hardware. The reference contains
information about the application programming interfaces (APIs) for each of the
various supported operating-system environments. Yo u can obtain this reference
via File Transfer Protocol (FTP) at ftp://ftp.software.ibm.com/storage/devdrvr.
v IBM Translated Safety Notices, 96P0851, provides translation of danger and caution
notices.
xvi IBM TotalStorage 3580 Ta pe Drive Setup, Operator, and Service Guide
Product Description
The IBM TotalStorage 3580 Tape Drive Model L33/L3H offers high-capacity,
performance, and technology designed for the midrange open systems
environment. This new model incorporates the new Linear Tape-Open (LTO) IBM
TotalStorage Ultrium Tape Drive (Generation 3), which more than doubles
maximum tape drive performance over the Generation 2 LTO Ultrium Tape Drive
(Ultrium 2). This tape drive comes with a SCSI Ultra160 LV D attachment, for
|
|
connection to a wide spectrum of open system servers. This tape drive is
compliant with Directive 2002/95/EC of the European Parliament.
a67ru003
Figure 2. The IBM TotalStorage 3580 Tape Drive
Features include:
v Native storage capacity of 400 GB per cartridge (800 GB at 2:1 compression)
|
|
|
v Supports Ultrium 3 Write Once, Read Many (WORM) media (for more
information on WORM media, see “WORM (Write Once, Read Many)” on page
25)
v Native data transfer rate of up to 80 MB per second
v Burst data transfer rate of 160 MB per second
v New dual stage 16 channel head activator for precision head alignment to help
support higher track density with improved data integrity and backwards
compatibility with previous LTO generations
v Graceful dynamic braking designed to maintain tension until the tape comes to
a complete stop, to help prevent stretching or breaking the tape, and loose tape
wraps
v Larger internal buffer (the size has been doubled over the Ultrium 2 to 128 MB)
v New independent tape loader and threader motors designed to help with
cartridge insertion in the tape drive.
v Highly integrated electronics using IBM engineered copper technology designed
to reduced the total number of components in the drive, lower chip
temperatures, and reduce power requirements, helping to provide for a more
© Copyright IBM Corp. 2004, 2006 1
reliable drive. The Generation 3 drive electronics also incorporate on-the-fly
error correction of soft errors in the memory arrays in data and control paths.
tape drive is an external stand-alone or rack-mountable unit and is the entry
The
point for the family of IBM Ultrium tape products. It provides an excellent
migration path from digital linear tape (DLT or SDLT), 1/4-inch, 4mm, or 8mm
tape drives.
Front Panel Components
1 Cartridge load compartment 4 Unload Button (blue)
2 Single-character Display
(SCD)
5
Power Button (black)
3 Status Light
1
2
3
4
5
Figure 3. Front panel components
2 IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide
a67ru007
Rear Panel Components
1 Power receptacle 3 SCSI address switch
2 SCSI connectors 4 Serial number label
6
4
1
3
6
a67ru004
2
Figure 4. Rear panel components
3580 Models
Table 1 lists all 3580 models with associated SCSI attachment and drive type.
Table 1. 3580 Models
Model SCSI Attachment Tape Drive
L33 LV D Ultrium 3
L3H LV D Ultrium 3
L23 LV D Ultrium 2
H23 HVD Ultrium 2
L13 LV D Ultrium 1
L11 LVD Ultrium 1
H13 HVD Ultrium 1
H11 HVD Ultrium 1
Product Description 3
Drive Performance
If you run applications that are highly dependent on tape-processing speed, take
advantage of the significant performance improvements provided by this tape
drive.
Table 2. Performance characteristics
Performance Characteristics Ultrium 3 Tape Drive
Native data rate 80 MB/s
(with Ultrium 3 media)
Maximum sustained data rate (at maximum compression) 135 MB/s (Ultra160)
Burst data rate for Low Voltage Differential (LVD) SCSI drives 160 MB/s (Ultra160)
Nominal load-to-ready time 15 seconds
Nominal unload time 15 seconds
Average search time to first byte of data 46 seconds
Maximum rewind time 88 seconds
Note: All sustained data rates are dependent on the capabilities of the interconnect (for example, an UltraSCSI bus
is limited to less than 40 MB/sec).
By using the built-in data-compression capability of the tape drive, greater data
rates than the native data transfer rate can be achieved. However, the actual
throughput is a function of many components, such as the host system processor,
disk data rate, block size, data compression ratio, SCSI bus capabilities, and system
or application software.
Supported Servers and Operating Systems
The 3580 attaches to many servers and many operating systems. To determine the
latest supported attachments, visit the web at http://www.ibm.com/storage/lto.
For specific instructions about attaching the 3580 , see “Configure the Tape Drive
to a Server/Host” on page 13.
4 IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide
Supported Device Drivers
IBM offers device drivers which enable the tape drive to interact with a variety of
servers. To properly install an IBM device driver (if required), refer to the IBM
Ultrium Device Drivers Installation and User’s Guide. For applications that use other
device drivers, see the application’s documentation to determine which drivers to
use.
IBM maintains the latest levels of device drivers and driver documentation for the
Ultrium 3 tape products on the Internet. To access this material from your browser
or through the IBM FTP site, perform one of the following procedures. (Note: If
you do not have Internet access and you need information about device drivers,
contact your Marketing Representative.)
v Using a browser, type one of the following:
– http://www.ibm.com/storage/lto
– ftp://ftp.software.ibm.com/storage/devdrvr
– ftp://207.25.253.26/storage/devdrvr
v Using an IBM FTP site, enter the following specifications:
– FTP site: ftp.software.ibm.com
– IP Addr: 207.25.253.26
– Userid: anonymous
– Password: (use your current e-mail address)
– Directory: /storage/devdrvr
IBM
/storage/devdrvr/Doc directory:
v IBM_ultrium_tape_IUG.ps and IBM_ultrium_tape_IUG.pdf contain the current
version of the IBM Ultrium Device Drivers Installation and User’s Guide
v IBM_ultrium_tape_PROGREF.ps and IBM_ultrium_tape_PROGREF.pdf contain
the current version of the IBM Ultrium Device Drivers Programming Reference
Device
/storage/devdrvr/ in the following directories (the device driver for the iSeries
or AS/400
v AIX
v HPUX
v Linux
v Solaris
v Windows
TapeAlert Support
The tape drive is compatible with TapeAlert technology, which provides error and
diagnostic information to the server. For more information, see Appendix C,
“TapeAlert Flags,” on page 83.
provides PostScript- and PDF-formatted versions of its documentation in the
drivers and utilities for each supported server are beneath
®
server is included in the OS/400
®
®
®
®
operating system):
™
Product Description 5
Specifications
The following are specifications for the tape drive. Specifications for tape cartridges
are given in “Environmental and Shipping Specifications for Tape Cartridges” on
page 40.
Table 3. Specifications
Physical Specifications
Specification Dimensions
Width 25.02 cm (9.85 in.)
Length 29.21 cm (11.5 in.)
Height 12.06 cm (4.75 in.)
Weight 6.45 kg (14.2 lbs.)
Power Specifications
AC line voltage 100 to 240 Vac
Line frequency 50 to 60 Hz, auto-ranging
Line current at 100
Va c
Line current at 240
Va c
1.0 A
0.5 A
Other Specifications
Maximum altitude 2500 m (8202 ft)
Environmental Specifications
Environmental
Factor
Temperature
Operating Storage Shipping
10 to 38°C
(50 to 100°F)
−40 to 60°C
(−40 to 140°F)
−40 to 60°C
(−40 to 140°F)
Relative humidity 20 to 80% 10 to 90% 10 to 90%
Maximum wet bulb
temperature
26°C
(79°F)
Non-condensing Non-condensing
6 IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide
Installation
Attention
This is a customer setup unit. It is the customer’s responsibility to install this
product.
Installation Overview
Installation involves the following steps:
__ 1. “Unpack the Tape Drive” on page 8
__ 2. “Verify the Shipment” on page 8
__ 3. “Install the Rack Mount Kit (optional)” on page 8
__ 4. “Inspect the Power Cord and Outlet” on page 9
__ 5. “Set the SCSI ID” on page 9
__ 6. “Position the Tape Drive” on page 9
__ 7. “Connect Power” on page 10
__ 8. “Run Write Performance Test (Function Code F)” on page 10
__ 9. “Install the SCSI Host Adapter Card (if required)” on page 11
__ 10. “Connect the SCSI Bus Cable” on page 11
__ 11. “Install Device Drivers” on page 13
__ 12. “Configure the Tape Drive to a Server/Host” on page 13
__ 13. “Update Drive Firmware” on page 13
__ 14. “Register for My Support” on page 14
© Copyright IBM Corp. 2004, 2006 7
Unpack the Tape Drive
Attention
If you return the unit for service, ship it in its original or equivalent packing
material, or the warranty may be invalidated.
__ 1. Inspect the unit for shipping damage. If there is damage, do not install the
__ 2. Locate the label on the rear panel of the unit with the machine type, model
Verify the Shipment
Ensure that the following items are included in the shipment:
__ 1. Power cord (For the appropriate cord for your country or region, see
__ 2. IBM TotalStorage LTO Ultrium 400 GB Data Cartridge
__ 3. IBM TotalStorage LTO Ultrium Cleaning Cartridge
__ 4. Single-connector SCSI wrap tool
__ 5. Device driver kit that includes:
6. A 2.5 m host-to-device SCSI bus (signal) cable
__
__ 7. A SCSI terminator
|
__ 8. Optional Rack Mount Kit
__ 9. The IBM TotalStorage 3580 Tape Drive Model L33/L3H Quick Reference,
__ 10. The IBM TotalStorage 3580 Tape Drive Model L33/L3H Setup, Operator, and
__ 11. The IBM Translated Safety Notices manual
unit. Report the damage immediately by contacting your place of purchase.
number, and serial number of the unit (see 4 in Figure 4 on page 3). Make
a note of these numbers and store them in an easily accessible place. Should
you need to contact Technical Support, you will be asked for these numbers.
“Power Cords” on page 56.)
v CD that contains the device drivers, the IBM Ultrium Device Drivers
Installation and User’s Guide, and the IBM Ultrium Device Drivers
Programming Reference
GC26-7709
Service Guide, GC26–7708 (this guide)
Install the Rack Mount Kit (optional)
Refer to Appendix D, “Installing a 19-inch Rack Mount Kit,” on page 85. If you did
not order the optional kit, proceed to “Inspect the Power Cord and Outlet” on
page 9.
If you ordered a 24-inch rack mount kit, refer to the installation instructions
included in the kit.
8 IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide
Inspect the Power Cord and Outlet
__ 1. Inspect the power cord plug to ensure that it matches the power receptacle.
If it does not match, see “Power Cords” on page 56 to determine the
appropriate power cord.
__ 2. Ensure that all associated electrical outlets are properly grounded and that
the circuit breaker is turned on.
Set the SCSI ID
DANGER
An
electrical outlet that is not correctly wired could place
hazardous voltage on metal parts of the system or the devices that
attach to the system. It is the responsibility of the customer to
ensure that the outlet is correctly wired and grounded to prevent
an electrical shock. (D004)
The SCSI ID is a unique address that identifies the unit to the server. To set the
SCSI ID:
__ 1. Refer to the following notes and decide what ID to assign to the unit.
Notes:
a. The range of SCSI IDs is 0 through 15. The priority of SCSI IDs is:
6, 5, 4, 3, 2, 1, 0, 15, 14, 13, 12, 11, 10, 9, 8.
7,
b. Do not select an ID that is already in use by any device on the SCSI bus.
c. Do not select the SCSI ID of the SCSI host adapter card. The priority of
this ID is usually higher than any device on the SCSI bus. Generally, the
SCSI ID for the host adapter is set to 7.
__ 2. Locate the SCSI address switch on the rear panel (see 3 in Figure 4 on
page 3).
__ 3. With a small, pointed object (such as a ballpoint pen), press the + or − push
button until the ID that you want displays on the switch.
Attention
If the SCSI ID is changed after installation, cycle power (turn it off then on
again) to activate the new SCSI ID.
Position the Tape Drive
Position the unit so it is convenient to the server. The only restrictions are the
length of the power cord and the length of the SCSI cable. Recommended locations
are:
v Away from high-traffic areas, especially if the floor is carpeted.
v Out of printer or copy rooms to avoid toner and paper dust. Do not store paper
supplies next to any unit.
v Away from moving air, such as doorways, open windows, fans, and air
conditioners.
v Off the floor.
v In a horizontal position.
Installation 9
Connect Power
v Where the tape cartridge can be easily inserted.
The unit should not be stacked. Do not place anything on top of the unit.
__ 1. Ensure that the unit is powered off.
__ 2. Plug the power cord into the rear panel (see 1 in Figure 4 on page 3), then
plug the other end into a grounded electrical outlet.
__ 3. Ensure that a terminator (or SCSI bus with termination) is connected to one
of the two SCSI connectors at the rear of the unit. The Power-On Self Test
(POST) may not complete without SCSI termination.
__ 4. Power-on the unit by pressing the Power Button. The POST runs, which
checks all hardware except the drive head. During the POST, the
Single-character Display (SCD) flashes several segmented characters. Each
segmented character represents a test performed during the POST. When the
POST finishes, the SCD momentarily lights all segmented characters and
then goes blank.
Run Write Performance Test (Function Code F)
Approximate Run Time = 5 minutes
Total Number of Loops = 10
Function Code
to tape.
The diagnostic loops ten times. Press the Unload Button to stop the diagnostic and
exit maintenance mode. Pressing the Unload Button once will abort the test at the
end of the current test loop. Pressing the Unload Button twice will abort the test
immediately.
Attention
|
For this test, insert only a customer-supplied scratch (blank) data cartridge or
a cartridge that may be overwritten. During the test, the drive overwrites the
data on the cartridge.
1. Place the drive in maintenance mode. For instructions, see “Entering
Maintenance Mode” on page 68.
2. Press the Unload Button once per second until
cycle past the desired code, press the Unload Button once per second until the
code reappears.)
3. Press and hold the Unload Button for three or more seconds, then release it to
select the function. The SCD changes to a flashing
|
4. Insert a customer-supplied scratch (blank) data cartridge that is not
write-protected (or the tape drive will exit maintenance mode). The SCD
changes to a flashing
F
performs tests to ensure that the drive can read from and write
F
. The tape drive runs the tests.
F
appears in the SCD. (If you
C
.
10 IBM TotalStorage 3580 Ta pe Drive Setup, Operator, and Service Guide
Note: If you inserted an invalid or write-protected tape cartridge,
in the SCD. The tape drive unloads the cartridge and exits maintenance
mode.
v If no error is detected, the test will loop and begin again. To stop the loop,
press the Unload Button for one second and release. When the loop ends,
temporarily appears in the SCD. The drive rewinds and unloads the tape,
partially ejects the cartridge, then exits maintenance mode. The solid amber
Status Light turns off.
v If the number of written data sets is at least 6% less than the total number of
data sets expected, the Status Light flashes amber, the tape drive posts an
error code to the SCD. To determine the error, locate the code in Table 13 on
page 61. The tape drive unloads the cartridge and exits maintenance mode.
To clear the error, turn the power off, then on again.
Install the SCSI Host Adapter Card (if required)
If there are no other devices attached to your server, an LV D SCSI host adapter
card may need to be installed in the server. To install an adapter, refer to the
instructions that accompany it, as well as to the section about SCSI card
installation in your server’s documentation. For a list of supported adapters and
required interposers, visit the web at http://www.ibm.com/storage/lto.
7
appears
0
Although the LV D hardware in the tape drive is capable of operating in the
single-ended (SE) mode, SE operation is not recommended or supported.
Connect the SCSI Bus Cable
For maximum performance, the quantity of tape drives that can be attached to one
SCSI bus is limited, and is based on the type of bus that you have and the amount
of data compression achieved. Ultra SCSI buses have a bandwidth of 40 MB per
second; Ultra2 SCSI buses have a bandwidth of 80 MB per second; Ultra160 SCSI
buses have a bandwidth of 160 MB per second. The tape drive is capable of data
transfer rates of up to 80 MB per second with no compression. For maximum
performance, it is recommended that you attach only one tape drive to an Ultra
SCSI bus, an Ultra2 SCSI bus, or an Ultra160 SCSI bus.
The SCSI bus cable connects the tape drive to the server. You can connect the SCSI
bus cable (and the terminator) to either SCSI connector on the tape drive. To
connect the cable:
__ 1. Ensure that the tape drive is powered off and plugged into the electrical
outlet.
__ 2. If the server’s SCSI bus is in operation, stop all activity on the bus that you
are connecting to (for instructions about how to stop SCSI bus activity, see
your server’s documentation).
__ 3. Determine the maximum allowable length of your bus cable.
v For an LV D bus with a single device, do not use a total cabling length
that exceeds 25 m (82 ft).
v For an LV D bus with multiple devices, do not use a total cabling length
that exceeds 12 m (39 ft).
Installation 11
Attention
v Do not mix LVD and HVD SCSI host adapters, tape drives, or
terminators on the same bus, as they could become damaged.
v Data transfer protocol timeouts for tape and disk drives are very
dissimilar. For that reason, it is strongly recommended that you
avoid running tape and disk drives on the same host adapter. A
configuration with tape and disk on a single host adapter gives a
slow and unreliable performance.
|
|
|
v When connecting the tape drive to a server, be sure to use the SCSI
terminator (Part #23R5841), not the SCSI wrap tool (Part #23R5840
with white "Wrap Tool" label), to terminate the SCSI bus.
__ 4. Configure your tape drive similar to one of the following examples:
v If the tape drive is the only device on the SCSI Bus, connect the SCSI
bus cable to the server (see Figure 5).
Figure 5. Example of connecting one SCSI device to the server. The view is from the top.
1 Tape drive 4 SCSI bus cable
2 SCSI connectors 5 SCSI host adapter card
3 Terminator 6 Server
v If the tape drive is one of multiple devices on the SCSI Bus, connect the
SCSI bus cable to the next device on the bus, and move the terminator to
the last device on the bus (see Figure 6 on page 13). For a drive with an
LV D SCSI interface, use a cable with a total length of 12 m (39 ft) or less.
Attention
Do not mix LV D and HVD/DIFF SCSI host adapters, tape drives, or
terminators on the same bus, as they could become damaged.
12 IBM TotalStorage 3580 Ta pe Drive Setup, Operator, and Service Guide
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