IBM TotalStorage 200 Installation And User Manual

IBM TotalStorage®Network Attached Storage 200 Storage Unit
Installation and User’s Guide

IBM TotalStorage®Network Attached Storage 200 Storage Unit
Installation and User’s Guide

Note
Before using this information and the product it supports, be sure to read the general information in “Appendix B. Notices” on page 37, product warranty information in “Appendix C. Product warranties” on page 41, and the safety information in “Appendix D. Safety notices” on page 51.
First Edition (June 2001)
This edition applies to Version 1 Release 1 of the IBM 5194 Network Attached Storage Model EXU Storage Unit. Order publications through your IBM representative or the IBM branch office servicing your locality. Publications are
not stocked at the address below. IBM welcomes your comments. A form for reader’s comments is provided at the back of this publication. If the form
has been removed, you may address your comments to: International Business Machines Corporation
Design & Information Development Department CGFA PO Box 12195 Research Triangle Park, NC 27709–9990 U.S.A.
You can also submit comments to www.ibm.com/networking/support/feedback.nsf/docsoverall. When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any
way it believes appropriate without incurring any obligation to you.
© Copyright International Business Machines Corporation 2001. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Contents

About this book ........................v
How this book is organized .....................v
Safety precautions ........................vi
Frequently used terms ......................vii
Web sites ...........................vii
Getting help online ......................vii
Other helpful sites .......................vii
Online support .........................vii
Chapter 1. Introduction ......................1
Features at a glance .......................1
Storage unit drive bays ......................1
Hot-swap drive bays ......................2
ESM and power supply bays ...................2
Switch card bay ........................3
Front controls, indicators, and devices.................4
Rear controls, indicators, and connectors................5
Power-supply controls, indicators, and connectors ...........5
ESM board user controls.....................6
System-management software support ................7
Chapter 2. Installing the storage unit ................9
Operating specifications ......................9
Inventory checklist ........................9
Getting started .........................10
Preparing the storage unit .....................10
Removing CRUs .......................10
Setting the interface options and ID settings .............11
Installing the storage unit in a rack .................13
Completing the installation.....................16
Installing identification labels ...................16
Cabling the storage unit ....................17
Turning the storage unit on and off .................17
Turning on the storage unit ...................17
Turning off the storage unit ...................18
Turning off the storage unit in an emergency .............19
Turning on the storage unit after an emergency ............19
Chapter 3. Installing and replacing devices .............21
Working with hot-swap drives ...................21
Replacing hot-swap drives....................22
Working with cards and boards ...................23
Replacing a bridge card ....................23
Replacing the switch card ....................24
Replacing an ESM board ....................25
Working with hot-swap power supply/fan units .............26
Removing a hot-swap power supply/fan unit .............26
Installing a hot-swap power supply/fan unit .............27
Chapter 4. Solving problems ...................29
Troubleshooting ........................29
Getting help, service, and information ................31
Service support........................31
© Copyright IBM Corp. 2001 iii
Before you call for service....................32
Getting customer support and service ...............32
Purchasing additional services ...................34
Appendix A. Records ......................35
Identification numbers ......................35
Installed-device records......................35
Appendix B. Notices ......................37
Product notices .........................37
Electronic emission notices ....................37
Federal Communications Commission (FCC) statement .........37
Industry Canada Class A emission compliance statement ........38
Avis de Conformité aux normes dIndustrie Canada ..........38
Australia and New Zealand Class A statement ............38
United Kingdom telecommunications safety requirement.........38
European Union (EU) conformity statement .............38
EMC directive 89/336/EEC statements ...............39
FCCA (Text für alle in Deutschland vertriebenen EN 55022 Klasse A Geräte.) 39
Taiwan electrical emission statement ................40
Japanese Voluntary Control Council for Interference (VCCI) statement . . . 40
Trademarks ..........................40
Appendix C. Product warranties ..................41
Warranty Statements.......................41
IBM Statement of Limited Warranty for United States, Puerto Rico, and
Canada (Part 1 - General Terms) ................41
IBM Statement of Warranty Worldwide except Canada, Puerto Rico, Turkey,
United States (Part 1 – General Terms) ..............44
Part2-Worldwide Country-Unique Terms ..............46
Appendix D. Safety notices....................51
General safety .........................51
Electrical safety.........................51
Safety inspection guide .....................53
Handling electrostatic discharge-sensitive devices ...........54
Grounding requirements ....................54
Translated safety notices .....................54
Index ............................91
iv 5194 Network Attached Storage Model EXU Installation and Users Guide

About this book

This book provides instructions for installing and replacing components in your IBM 5194 Network Attached Storage Model EXU. It also provides information on troubleshooting your storage unit. To set up your storage unit, see Chapter 2. Installing the storage uniton page 9for detailed information.

How this book is organized

Chapter 1. Introduction describes the storage unit. This chapter includes an overview of the storage unit features and components.
Chapter 2. Installing the storage unit contains the information and instructions needed to install the storage unit in an Electronic Industries Association (EIA) standard rack. This chapter also contains operating specifications, an inventory checklist, option-switch settings, and power-cord routing information. In addition, this chapter contains instructions for turning the storage unit on and off during normal and emergency situations.
Chapter 3. Installing and replacing devices contains step-by-step instructions for installing and removing customer replaceable units (CRUs), such as hard disk drives, power supplies, and environmental services monitor (ESM) boards.
Chapter 4. Solving problems contains the problem symptoms and error messages that are specific to your storage unit. This chapter also provides warranty information and instructions on how to obtain service and technical assistance for your storage unit.
Appendix A. Records provides a section to record and update important information about your storage unit, including serial number and device records. Whenever you add components to your storage unit, be sure to update the information in this appendix.
Appendix B. Notices contains product notices, trademarks, and acknowledgments.
Appendix D. Safety notices contains important safety information when installing and operating your storage unit.
Appendix C. Product warranties contains important product warranty information.
© Copyright IBM Corp. 2001 v

Safety precautions

Be sure to read all caution and danger statements in this publication before performing any of the instructions.
Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.
Prenez connaissance de toutes les consignes de type Attention et Danger avant de procéder aux opérations décrites par les instructions.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione.
Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación.
vi 5194 Network Attached Storage Model EXU Installation and Users Guide

Frequently used terms

The following list of terms, used within this document, have these specific meanings:
Term Definition in this document Drive bay A receptacle into which you insert a hard disk drive in an appliance.
Engine The processor that responds to requests for data from clients. This
Storage unit Hardware that contains one or more drive bays, power supplies,
Notes These notices provide important tips, guidance, or advice. Attention These notices indicate possible damage to programs, devices, or
Caution These notices indicate situations that can be potentially hazardous
The bays could be physically located in a separate rack from the appliance.
is where the operating software for the Network Attached Storage 200 appliance resides.
and a network interface. Some storage units contain a RAID controller. There are no other components in a storage unit, and it is accessed by a NAS appliance.
data. An attention notice is placed just before the instruction or situation in which damage could occur.
to you. A caution notice is placed just before descriptions of potentially hazardous procedure steps or situations.
Danger These notices indicate situations that can be potentially lethal or

Web sites

Getting help online

www.ibm.com/storage/support/nas
Here you can visit a support page that is specific to your hardware, complete with FAQs, parts information, technical hints and tips, technical publications, and downloadable files, if applicable.

Other helpful sites

www.ibm.com Main IBM home page www.ibm.com/storage IBM Storage home page www.ibm.com/storage/support/nas IBM NAS Support home page www.ibm.com/storage/nas IBM NAS products www.tivoli.com Tivoli www.cdpi.com Columbia Data Products
extremely hazardous to you. A danger notice is placed just before descriptions of potentially lethal or extremely hazardous procedure steps or situations.

Online support

Use the following Web site to obtain online support:
www.storage.ibm.com/support/nas
About this book vii
viii 5194 Network Attached Storage Model EXU Installation and Users Guide

Chapter 1. Introduction

The 5194 Network Attached Storage Model EXU Storage Unit is a compact unit that provides high-capacity, small computer system interface (SCSI) disk storage. It supports 14 36.4 GB 10K rpm Ultra160 SCSI drives on a single logical bus. It delivers fast, high-volume data transfer, retrieval, and storage functions across multiple drives. The storage unit is designed for continuous, reliable service; the modular, redundant disk drives, power supplies with built-in fans, and environmental services monitor (ESM) boards use hot-swap technology for easy replacement without turning off the engine to which the storage unit is attached, and in some cases, without turning off the storage unit.
The storage unit supports IBM Ultra160 SCSI for the host and drive interfaces and is designed for easy installation and integration into a variety of system environments.
After you review the introductory information provided in this chapter, see Chapter 2. Installing the storage uniton page 9 to begin the installation process.

Features at a glance

The following table summarizes the features of the storage unit. For a list of the operating specifications, such as weight, height, and heat output, see Operating specificationson page 9.
General
v Modular components:
High-capacity disk drivesEnvironmental services
monitor (ESM) boards
– Power supplies with built-in
fans
v Technology:
– Supports disk array
technology
Supports clusteringSCSI (Ultra160) host interfaceRedundant data storage,
power and cooling system, and ESM boards
– Hot-swap technology for
drives, power supplies with built-in fans, and ESM boards

Storage unit drive bays

The following sections describe the hot-swap CRUs, the switch card bay, and the bridge card bay on the storage unit.
v User interface:
– Built-in power, activity, and
fault indicators
– Identification labeling on
customer replaceable units (CRUs), rear indicator lights, switches, and connectors
– Easy-to-replace drives, power
supplies, ESM boards, and fans
Disk drive storage
v Current capabilities:
Maximum drives per storage unit: 14
ESM boards
v Technology and interfaces:
SCSI: Ultra160SCSI bus interface: Two
68-pin, Very High Density Connector Interface (VHDCI) connectors for SCSI bus cables
Note: Connect only SCSI bus 1 (right side) connector to the 5194-225. SCSI bus 2 (left side) is not used.
With the hot-swap features of the storage unit, you can remove and replace hard disk drives, power supplies/fans, and ESM boards without turning off the storage
© Copyright IBM Corp. 2001 1
unit. Therefore, you can maintain the availability of your system while a hot-swap device is removed, installed, or replaced. See Chapter 3. Installing and replacing deviceson page 21 for more information.

Hot-swap drive bays

The following illustration shows the location of the hot-swap drive bays accessible from the front of your storage unit. The storage unit supports 14 IBM Ultra160 SCSI hard disk drives. These drives come pre-installed in a drive tray. The drive and tray assembly is called a drive CRU (customer replaceable unit). You can install the drive CRUs in the 14 drive bays on the front of the storage unit.
Attention: Never hot-swap a drive CRU when its green activity light emitting diode (LED) is flashing. Hot-swap a drive CRU only when its amber fault LED is lit (not flashing) or when the drive is inactive with the green activity LED off (not flashing).
Bridge card bay
The bridge card is accessible from the front of the unit. You can replace the bridge card CRU, but you must turn off the storage unit before doing so. See Replacing a bridge cardon page 23 for step-by-step instructions.
Attention: Never remove the bridge card while the storage unit is turned on. See Turning the storage unit on and offon page 17.

ESM and power supply bays

The following illustration shows the location of the environmental services monitor (ESM) bays (for the hot-swap ESM boards) and the power supply bays where the hot-swap power supplies are located.
Hot-swap ESM bays
0
1
9
2
8
3
7
4
6
5
Hot-swap power supply/fan bays
Hot-swap ESM bays
The ESM boards provide a SCSI interface to the drives and monitor the overall status of the storage unit. See Replacing an ESM boardon page 25 for more information.
2 5194 Network Attached Storage Model EXU Installation and Users Guide

Switch card bay

Hot-swap power supply/fan bays
Your storage unit comes with two 500 Watt hot-swap and redundant power supplies with built-in fans. The power supplies are redundant in that a single power supply can provide adequate power and cooling for the entire storage unit. A single power supply supports 14 hard disk drives; however, both power supplies must be installed, even if one power supply is not operational. See Working with hot-swap power supply/fan unitson page 26 for step-by-step instructions.
Your storage unit comes with a switch card that contains five external option switches and four internal option switches. The switch card is located on the back of the storage unit between the two power supplies. The switch card contains switches that control how power is supplied to the storage unit and what storage unit services are enabled. The internal option switches are preset to the default position (Off). To access the four internal option switches, you must turn off the storage unit; then remove the switch card. See Replacing the switch cardon page 24 for step-by-step instructions.
Attention: Never remove the switch card or change the switch card settings while the storage unit and host server is turned on. Refer to Turning the storage unit on and offon page 17.
In addition to the internal and external option switches, the switch card also has a 10-position unit ID switch for setting the storage unit ID using values 0 through 9. System-management software, such as IBM Netfinity Manager
, uses the ID when
it provides data and alerts for the storage unit.
For more information on option switch settings, see Setting the interface options and ID settingson page 11.
The following illustration shows the location of the switch card on the storage unit.
Chapter 1. Introduction 3
External option switches
Switch card
0
1
9
2
8
3
7
4
6
5
1 2
3 4 5
3
2
4
1
5
0
6
9
7
8
Unit ID switch

Front controls, indicators, and devices

The primary controls on the front of the storage unit are shown in the following illustration.
Power-on LED (green)
This green LED indicates that the unit has good dc power.
General-system-error LED (amber)
When lit, this amber LED indicates that the unit has a fault, such as in a power supply, ESM board, or hard disk drive.
Bridge card bay
This is the location of the bridge card CRU.
Drive bays
There are 14 drive bays.
Latch This multipurpose blue latch releases or locks the drive CRU in place.
4 5194 Network Attached Storage Model EXU Installation and Users Guide
Tray handle
You can use this multipurpose handle to insert or remove a drive CRU.
Fault LED (amber)
Each drive CRU has a fault LED. When lit, this amber LED indicates a drive failure. When flashing, this amber LED indicates that a drive Identify or Rebuild is in progress.
Activity LED (green)
Each drive CRU has an activity LED. When flashing, this green LED indicates drive activity.
Drive CRU
Each drive CRU consists of a slim hard disk drive and tray.

Rear controls, indicators, and connectors

Two hot-swap power supplies with built-in fans and two environmental services monitor (ESM) boards are accessible from the back of the storage unit. These components contain several user indicators and connectors.

Power-supply controls, indicators, and connectors

The following is a list of the controls, indicators, and connectors at back of the storage unit. A description of each item is included:
Handle Handle
AC power LED (green)
DC power LED (green)
Fault LED (amber)
Thumbscrews Thumbscrews
0
1
9
2
8
3
7
4
6
5
Power
on/off
switch
supply/Fan CRU
Power
Power
on/off
switch
supply/Fan CRU
Thumbscrews
Loosen the thumbscrews to remove or install a power supply.
AC power connector
The power cord for the power supply connects here.
Power-supply/Fan CRU
The two hot-swap power supplies with built-in fans are located on the back of the storage unit.
Attention: The storage unit comes with two power-supply/fan units installed. When one power supply fails, the power-supply unit must be replaced to re-establish redundancy. When replacing the failed unit with the new power supply unit, ensure that this operation is performed in less than 10 minutes to prevent any overheating.
AC power connectorAC power connector
Power
The fan that is visible from the rear of the power supply is an auxiliary fan that is normally off. This fan turns on only when the main fan within the power supply fails.
Chapter 1. Introduction 5
Power on/off switch
Use this switch to turn the power supply on and off.
Fault LED (amber)
When completely lit, this amber fault LED indicates a power supply failure or that a redundant power supply is not on. This LED also flashes when the built-in fan fails.
DC power LED (green)
This green LED is lit when the storage unit is turned on and is supplying both 5 V and 12 V dc power.
AC power LED (green)
This green LED is lit when the storage unit is receiving ac power.
Handles
The two handles are used for installing and removing the power supply.

ESM board user controls

Two environmental services monitor (ESM) boards are accessible from the back of the storage unit. These components contain several user controls, indicators, and connectors.
Termination-
LED (green)
ESM board
Push pin
power
LVD/SE
LED (green)
SCSI reset
LED (green)
ESM board
Fault LED (amber)
SCSI reset LED
SCSI Bus
connector 2
Activity
LED (green)
Termination-
power
LED (green)
Push pin
0
1
9
2
8
3
7
4
6
5
Fault
LED (amber)
LVD/SE
LED (green)
SCSI reset
LED (green)
SCSI Bus
connector 1
Activity
LED (green)
ESM board
Fault
LED (amber)
The environmental services monitor (ESM) boards contain the SCSI controls, LEDs, and connectors.
When lit, this amber LED indicates an ESM board failure.
When lit, this green LED indicates a SCSI bus reset.
Push pins
Each ESM board has an orange push pin at the lower left of the board. Use the orange push pin and lever to remove and insert the ESM board.
Termination-power LED (green)
When lit, this green LED indicates that termination power is present. When a termination-power LED is lit, it indicates that the other end of the cable is connected to a powered-on controller. Each external bus has a separate termination-power LED.
6 5194 Network Attached Storage Model EXU Installation and Users Guide
LVD/SE LED (green)
When lit, this green LED indicates that the external host bus is in low voltage differential (LVD) mode. When this LED is off, this indicates that the external host bus is in single-ended (SE) mode. Each external bus has a separate LVD/SE LED. Only LVD host bus controllers are supported.
SCSI bus connector
The 68-pin Very High Density Connector Interface (VHDCI) connectors are for attaching your SCSI cables to SCSI bus 1 and SCSI bus 2.
Activity LED (green)
When lit, this green LED indicates there is activity on the external SCSI bus. Each external bus has a separate activity LED.

System-management software support

The storage unit provides software alert functions through the system monitor functions provided in the IBM Netfinity Manager, IBM Netfinity Director, and IBM ServeRAID manager software.
The following alerts are supported:
v Disk drive disabled v Power supply failure v Cooling failure v Storage unit too hot v Vital Product Data for subcomponents
Note: You must have the correct level of system-management software on your
server to enable this functionality.
You must use ServeRAID Version 4.20 or later for your ServeRAID controller to report status and alerts properly. To download the latest ServeRAID software, visit the IBM Web site at:
www.ibm.com/storage/support/nas
For up-to-date information about the IBM Netfinity Manager and Netfinity Director software support available for your storage unit, visit the IBM Web site at:
www.ibm.com/storage/support/nas
For Netfinity Manager users, download Netfinity Manager Version 5.20.6 SP1 or later.
For Netfinity Director users, download Netfinity Director, UM Server extensions Version 2.12 SP1.
Chapter 1. Introduction 7
8 5194 Network Attached Storage Model EXU Installation and Users Guide

Chapter 2. Installing the storage unit

You can install the storage unit in an Electronic Industries Association (EIA) 310 standard rack.
You will need a flat-blade screwdriver and a Phillips-head screwdriver to install your storage unit. Each type of enclosure comes with general installation instructions for installing optional devices.

Operating specifications

The following table summarizes the operating specifications of the storage unit.
Electrical input
v Sine-wave input (50 to 60 Hz) is
required
v Input voltage:
– Low range:
- Minimum: 90 V ac
- Maximum: 127 V ac
– High range:
- Minimum: 198 V ac
- Maximum: 257 V ac
– Input kilovolt-amperes (kVA)
approximately:
- Minimum configuration: 0.06 kVA
- Maximum configuration: 0.45 kVA
Environment
v Air temperature:
– storage unit on: 10° to 35° C
(50° to 95° F) Altitude: 0 to 914 m (3000 ft)
– storage unit on: 10° to 32° C
(50° to 90° F) Altitude: 914 m (3000 ft.) to 2133 m (700 ft)
v Humidity: 8% to 80%
Size (with front panel and without mounting rails)
v Depth: 53.8 cm (21.2 in) v Height: 12.8 cm (5 in) v Width: 44.7 cm (17.6 in)
Weight
Typical storage unit fully loaded: 36.1 kg (79.4 lbs)
Acoustical noise emissions values
For open bay (no drives installed) and maximum system configurations (14 hard disk drives installed).
v Sound power (idling):
5.6 bels (open bay)5.7 bels (typical)
v Sound power (operating):
5.6 bels (open bay)6.5 bels (typical)
v Sound pressure (idling):
44 dBA (open bay)47 dBA (typical)
v Sound pressure (operating):
44 dBA (open bay)54 dBA (typical)
These levels are measured in controlled acoustical environments according to ISO 7779 and are reported in accordance with ISO
9296. The declared sound power levels indicate an upper limit, below which a large portion of machines operate. Sound pressure levels in your location might exceed the average 1-meter values stated because of room reflections and other nearby noise.

Inventory checklist

After you fully unpack your storage unit, verify that you have the following items:
v Hardware:
IBM TotalStorage Network Attached Storage 200 Storage UnitTwo power cordsOne 2 m (6.56 ft) SCSI cableOne sheet of storage unit ID (0-9) labelsOne sheet of four SCSI ID labels
© Copyright IBM Corp. 2001 9

Getting started

– One rack-mounting hardware kit
- Two rails (right and left assembly)
- Two M5 screws
- Ten M6 screws
- Ten M6 cage nuts
- Ten M6 clip nuts
v Publications:
– IBM TotalStorage Network Attached Storage 200 Storage Unit Installation and
User’s Guide (this book)
IBM Safety BookTemplate for installing the storage unit in a rack
If an item is missing or damaged, contact your IBM reseller or your IBM marketing representative.
If you have not already done so, take a moment to review the information in this chapter and record your storage unit serial number in the table in Identification numberson page 35. Then, return to this chapter to begin the installation process.
Before you begin, review the following assumptions: v If you are installing the storage unit in a rack, you have already installed the
other components in the rack and moved the rack to its permanent operating location.
v The installation site meets all area, environmental, power, and site requirements
for the storage unit. See the storage unit requirements listed under Operating specificationson page 9.

Preparing the storage unit

This section explains how to remove the CRUs and set the option switches to prepare the storage unit for installation.

Removing CRUs

Attention: Static electricity, though harmless to you, can seriously damage
storage unit components or options. See Handling electrostatic discharge-sensitive deviceson page 54 for details.
Attention: If you have data stored on the drives, label the drives before you remove them. Then, when you replace the drives, install each one in the same drive bay from which you removed it. Failure to do so could result in a loss of data.
See Chapter 3. Installing and replacing deviceson page 21 for information on removing the CRUs.
It is easier to lift the storage unit and install it in a rack if you remove all CRUs (disk drives, power supplies, and ESMs) first. A fully loaded storage unit with 14 hard disk drives and two power supplies installed weighs 36.1 kg (79.5 lb). If you remove all the CRUs, you can reduce the overall weight.
10 5194 Network Attached Storage Model EXU Installation and Users Guide
Statement 4
18 kg (37 lbs) 32 kg (70.5 lbs) 55 kg (121.2 lbs)
CAUTION: Use safe practices when lifting.

Setting the interface options and ID settings

When you install a drive CRU in the storage unit, the drive tray plugs into a printed circuit board called the midplane. The midplane sets the SCSI bus number and ID automatically.
The switch card located on the back of the storage unit has five external option switches, four internal option switches, and a unit ID switch. It is easier to set these switches before you install the storage unit in a rack or tower enclosure.
On
1 2 3 4
Internal
options switches
Attention: Always set the option switches while the storage unit and host server are turned off. Failure to do so will result in loss of data. See Turning the storage unit on and offon page 17.
External option switches
3
4
2
5
1
6
0
7
9
8
3
2
4
1
5
0
6
9
7
8
Unit ID switch
External option switches
The five option switches on the exterior of the switch card are: Option switch 1 controls the power supply to the storage unit. Option switches 2 through 5 are reserved; leave these switches in the default positions.
Option switch 1 — Power-control switch
When this option switch is set to Off, the storage unit turns on and off automatically when you turn the host machine on and off. This occurs only if termination power is present (the termination-power LED is on) at the external SCSI connector.
Chapter 2. Installing the storage unit 11
When this option switch is set to On (the default), you must turn the storage unit on and off separately.
Option switches 2 through 5 Reserved
These option switches are reserved; leave these option switches set to the default positions. Set switches 2 through 5 (On, On, Off, Off) respectively.
Internal option switches
All internal option switches must be set in the Off (default) position.
Unit ID switch
The unit ID switch has 10 settings. You can use these settings (0 through 9) to set an ID for the storage unit. System-management software, such as IBM Netfinity Director, uses this storage unit ID when it provides data and alerts for the storage unit.
The Unit ID switch comes with a factory default of ID 0. Because each 5194-EXU is on a separate SCSI channel connected to the Model 225s SCSI RAID card, you can leave this Unit ID configuration as ID 0 for any attached 5194-EXU units.
12 5194 Network Attached Storage Model EXU Installation and Users Guide

Installing the storage unit in a rack

The storage unit requires 3U (5.25 in) of Electronic Industries Association (EIA) rack-mounting space.
Attention: Static electricity, though harmless to you, can seriously damage storage unit components or options. See Handling electrostatic discharge-sensitive deviceson page 54 for details.
Important: Review the documentation that comes with your rack enclosure for safety and cabling considerations. When installing your storage unit in a rack, take the following precautions:
v Read Removing CRUson page 10 about making the storage unit easier to
handle.
v Install the storage unit in a maximum 35 degree C environment. v To ensure proper air flow, do not block the air vents; usually 15 cm (6 inches) of
air space is sufficient.
Note: Because of the limited space in some racks, it might be easier to connect
and route cables before you install the mounting brackets and hardware devices.
v To ensure stability, take precautions to prevent uneven loading of the rack.
Loading of the rack should begin at the bottom.
v When multiple components are installed in a rack, take precautions to prevent
overloading of the power outlets.
v The storage unit should always be connected to a properly grounded outlet. v Refer to the rack documentation for instructions on removing the rack enclosure
doors and side panels.
Use the rack-mounting template and installation instructions that come with the storage unit to locate the rack-mounting holes and to install the unit in a rack cabinet. If you do not have the template and instructions, you can use the following steps to install your storage unit:
1. Use the following illustration of the front and rear rack mounting flanges to determine the appropriate rack-mounting holes for installing cage nuts or clip nuts to secure the storage unit rails. From left to right, the illustration shows the front and rear flanges respectively.
Front Rear
Chapter 2. Installing the storage unit 13
Note: Use clip nuts if your rack has holes. If your rack has square holes, you
can use the rack-insertion tool or a flat-blade screwdriver to install cage nuts.
2. On the rail marked R, loosen the four screws2.
3. Hold the rail against the outside of the right rack-mounting flange, and loosely insert the two front M6 screws 1.
4. Extend the rail outside of the rear rack-mounting flange; then, install and tighten two rear M6 screws 3.
5. Tighten the two front screws 1; then, tighten the four screws 2. Repeat step 2 through step 5 to install the rail marked L on the left side of the
rack.
14 5194 Network Attached Storage Model EXU Installation and Users Guide
6. Loosely insert one M5 screw 1 into each rail.
Statement 4
18 kg (37 lbs) 32 kg (70.5 lbs) 55 kg (121.2 lbs)
CAUTION: Use safe practices when lifting.
7. Slide the storage unit into the rack, and insert the M6 screws 1.Donot overtighten the M6 1 screws.
8. Tighten the rear screws 2.
9. Verify that option switches 1 and 2 (inside the switch card) are set to Off. See Setting the interface options and ID settingson page 11 for more information.
10. Install hard disk drives and power supplies in the storage unit according to Chapter 3. Installing and replacing deviceson page 21; then, return here to complete the installation.
11. Continue with Completing the installationon page 16.
Chapter 2. Installing the storage unit 15

Completing the installation

After you install the hard disk drives and power supplies, follow the instructions in this section to complete the installation. Instructions for installing the identification labels and cabling the storage unit are included.

Installing identification labels

Your storage unit comes with one sheet of 10 labels (0-9) and one sheet of 4 labels (SCSI ID) labels.
Complete the following steps to install the SCSI identification labels:
To install the label:
1. Locate the SCSI ID label for your configuration. Use the single-bus label as illustrated below.
a. Orient the label so that the printed numbers are legible from left-to-right. b. Peel the backing away from the adhesive side of the label. c. Carefully butt the edge of the SCSI ID label up against the edge of the serial
number label so that the 14 printed ID numbers are located beneath each of the drive bays.
d. Apply the label to the front of the unit, as shown in the following illustration.
0
1234
Expansion unit ID label
5
69810
SCSI ID label
11 12
13
14
Serial number label
16 5194 Network Attached Storage Model EXU Installation and Users Guide
2. Install the storage unit ID label.
3. a. Verify the setting of the storage unit number switch (0-9). b. Apply the storage unit ID label that matches the setting for the unit ID switch
in the blank label area directly to the left of the SCSI ID label.
4. Continue with Cabling the storage unit.

Cabling the storage unit

This section provides the SCSI and power cabling information. After you attach your SCSI and power cables, use the instructions provided in Turning the storage unit on and offfor the initial startup of the storage unit.
SCSI cabling information
The storage unit comes with two ESM boards. There are two 68-pin SCSI Very High Density Connector Interface (VHDCI) connectors. From left to right as seen from the back, these connectors are for SCSI bus 2 and SCSI bus 1. See Rear controls, indicators, and connectorson page 5 for the location of these connectors.
Note: Connect only the SCSI bus 1 (right side) connector to the 5194-225. SCSI
bus 2 (left side) is not used.
SCSI cable restriction
The SCSI controller inside your engine must have a dedicated SCSI channel for the storage unit. If an external channel is being used for the storage unit, its corresponding internal channel must not be used for other devices.
Power cabling
The storage unit uses two power cords. You can connect the power cords to a primary power unit inside the rack, such as a properly grounded ac distribution unit or uninterruptible power supply (UPS), or to an external source, such as a properly grounded electrical outlet.
Attach the power supply power cords as follows:
1. Connect the power cord to the power supply.
2. Plug the power supply cord into a properly grounded electrical outlet.
3. Go to Turning the storage unit on and offfor information about the initial startup of the storage unit.

Turning the storage unit on and off

This section contains instructions for turning the storage unit on and off under normal and emergency circumstances.
If you are turning on the storage unit after an emergency shutdown or power outage, see Turning on the storage unit after an emergencyon page 19.

Turning on the storage unit

Use this procedure to turn on the power for the initial startup of the storage unit.
1. Verify that: a. All cables are properly attached. b. Both power cords are plugged into the back of the storage unit and into
properly grounded electrical outlets.
c. All hard disk drives are locked securely in place.
Chapter 2. Installing the storage unit 17
d. All switches are set correctly: the internal option switches 1 through 4,
external option switches 1 through 5, and the unit ID switch on the storage unit. See Setting the interface options and ID settingson page 11 for more information.
2. Ensure engine is up and running before you continue with Step 3.
3. Turn on both power supplies on the back of the storage unit. The storage unit might take a few seconds to turn on. During this time, you
might see the fault (amber) and the power (green) LEDs on the storage unit turn on and off intermittently. When the power-on sequence is complete, only the power (green) LEDs on the front and back should remain on. If one or more fault (amber) LEDs remain lit, see Troubleshootingon page 29.
Attention: If you have data stored on the drives, label the drives before you remove them. Then, when you replace the drives, install each one in the same drive bay from which you removed it. Failure to do so will result in a loss of data.

Turning off the storage unit

Attention: Except in an emergency situation, never turn off the power if any fault
LEDs are lit on the storage unit. Correct the fault before you attempt to turn off the power, using the proper troubleshooting or servicing procedure. This will ensure that the storage unit will turn on correctly later. Refer to Troubleshootingon page 29.
Statement 5
CAUTION: The power control button on the device and the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
2 1
The storage unit is designed to run continuously, 24 hours a day. Turn off the power only when at least one of the following is true:
v Instructions in a hardware or software procedure require you to turn off the
power.
v A service technician tells you to turn off the power. v A power outage or emergency situation occurs, see Turning off the storage unit
in an emergencyon page 19.
Use the following procedure to turn off the storage unit:
1. Power down the server attached to the storage unit.
2. Make sure that all amber fault LEDs are off. If any fault LEDs are lit (drives, power supplies, or ESM boards), correct the problem before you turn off the power. For guidance, see Troubleshootingon page 29.
3. Turn off both power supplies.
18 5194 Network Attached Storage Model EXU Installation and Users Guide

Turning off the storage unit in an emergency

Attention: Emergency situations might include fire, flood, extreme weather
conditions, or other hazardous circumstances. If a power outage or emergency situation occurs, always turn off all power switches on all computing equipment. This will help safeguard your equipment from potential damage due to electrical surges when power is restored. If the storage unit loses power unexpectedly, it might be due to a hardware failure in the power system or midplane. See Troubleshootingon page 29.
Use the following procedure to turn off the storage unit during an emergency situation:
1. Power down the server attached to the storage unit.
2. If you have time, stop all activity and check the LEDs (front and back). Make note of any fault LEDs that are lit so that you can correct the problem when you turn on the power again.
3. Turn off all power supplies; then, unplug the power cables from the storage unit.

Turning on the storage unit after an emergency

Use the following procedure to restart the storage unit if you turned off the power supplies during an emergency shutdown, or if a power failure or a power outage occurred:
1. After the emergency situation is over or power is restored, check the storage unit for damage. If there is no visible damage, continue with Step 2; otherwise, have your unit serviced.
2. Ensure engine is up and running before you continue with Step 3.
3. After you have checked for damage, plug in the storage-unit power cables and turn on the power switches.
4. Turn on both power supplies on the back of the storage unit.
5. Only the power (green) LEDs on the front and back should be on. If one or more of the fault (amber) LEDs are on, see Troubleshootingon page 29 for instructions.
6. Use your installed software application as appropriate to check the status of the storage unit.
Chapter 2. Installing the storage unit 19
20 5194 Network Attached Storage Model EXU Installation and Users Guide

Chapter 3. Installing and replacing devices

This chapter provides instructions for installing or replacing customer replaceable units (CRUs), such as hot-swap drives, ESM boards, the bridge card, the switch card, and power supplies.
Attention: If you have data stored on the drives, label the drives before you remove them. Then, when you replace the drives, install each one in the same drive bay from which you removed it. Failure to do so could result in a loss of data.
Attention: Static electricity can seriously damage storage unit components or options. See Handling electrostatic discharge-sensitive deviceson page 54 for details.
Attention:
It is easier to lift the storage unit if you remove all CRUs (disk drives, power supplies, and ESMs) first. A fully loaded storage unit with 14 hard disk drives and two power supplies installed weighs 36.1 kg (79.5 lb). The standard unit with two power supplies weighs 22.5 kg (49.5 lb). If you remove all the CRUs, you can reduce the overall weight.
Statement 4
18 kg (37 lbs) 32 kg (70.5 lbs) 55 kg (121.2 lbs)
CAUTION: Use safe practices when lifting.

Working with hot-swap drives

Before you begin
v Read the safety and handling guidelines provided in “Appendix D. Safety noticeson
page 51.
v Ensure that your current system configuration is working properly. v Back up all important data before you make changes to storage devices, such as hard
disk drives.
© Copyright IBM Corp. 2001 21
Before you replace drive CRUs, review the following information:

Replacing hot-swap drives

Drive problems include any malfunctions that delay, interrupt, or prevent successful I/O activity between the hosts and the hard disk drives in the storage unit. This includes transmission problems between the host controllers, the ESM boards, and the drives. This section explains how to replace a failed drive.
Attention: Failure to replace the drives in their correct bays might result in loss of data. If you are replacing a drive that is part of a RAID level 1 or RAID level 5 logical drive, ensure that you install the replacement drive in the correct bay.
Check the hardware and software documentation provided with your system to see if there are restrictions regarding hard disk drive configurations. Some system SCSI configurations might not allow mixing different drive capacities or types within an array.
To replace a hot-swap drive:
1. Determine the location of the drive that you want to remove.
Attention: Never hot swap a drive CRU when its green activity LED is flashing. Hot swap a drive CRU only when its amber fault LED is lit (not flashing) or when the drive is inactive (activity LED is off).
2. Remove the drive CRU. a. Press on the inside of the bottom of the tray handle 2to release the blue
latch 1. b. Pull the handle 2 on the tray 3 out into the open position. c. Lift the drive tray partially out of the bay. d. To avoid possible damage to the drive 4, wait at least 20 seconds before
fully removing the drive CRU from the storage unit, to allow for the drive to
spin down. e. Verify that there is proper identification (such as a label) on the drive CRU
and then slide it completely out of the storage unit.
22 5194 Network Attached Storage Model EXU Installation and Users Guide
3. Install the new drive CRU.
a. Gently push the drive CRU into the empty bay until the tray handle 2
touches the storage unit tray.
b. Push the tray handle 2 down into the closed (latched) position.
4. Check the drive LEDs. a. When a drive is ready for use, the green activity LED and the amber fault
LED are off.
b. If the amber fault LED is on, remove the drive from the unit and wait 10
seconds; then, reinstall the drive.
ServeRAID information In some cases, the ServeRAID controller will automatically reset the drive to the Hot Spare or Rebuild state. If the drive state change does not occur automatically (amber LED stays lit), refer to your ServeRAID documentation for information about manually changing the state of the drive from the current state to another state, such as Hot Spare or Ready. The amber LED should turn off within 10 seconds after the drive-state change.

Working with cards and boards

Before you begin
v Read the safety and handling guidelines provided in Appendix D. Safety noticeson page 51. v Ensure that your current system configuration is working properly. v Back up all important data before you make changes to storage devices, such as hard disk drives.
The storage-unit bridge card, switch card, and ESM boards are customer replaceable units (CRUs). This section contains step-by-step instructions for removing and replacing each device.

Replacing a bridge card

To replace the bridge card CRU in the storage unit, follow the instructions for removing the bridge card and installing a bridge card.
Chapter 3. Installing and replacing devices 23
Removing a bridge card
Attention: Before removing the storage unit bridge card, you must turn off the
storage unit. Refer to Turning the storage unit on and offon page 17, for detailed instructions.
Complete the following steps to remove the storage unit bridge card:
1. Turn off the storage unit. See Turning the storage unit on and offon page 17.
2. Remove the drive CRUs from the left and right of the bridge card bay. See Replacing hot-swap driveson page 22.
3. Squeeze the bridge-card cover 1 clips, and pull the bridge card cover 1 off.
4. Lift the tray handle 2, and pull the tray 3 that contains the bridge card out of the bridge card bay.
Installing a bridge card
Attention: Make sure the storage unit is turned off before installing a bridge card.
See Turning the storage unit on and offon page 17.
Complete the following steps to install the storage unit bridge card:
1. Make sure the storage unit is turned off.
2. Hold the bridge card tray 3 so the tray handle 2 is at the top of the bridge card tray and pointing outward.
3. Slide the tray 3 that contains the bridge card into the bridge card bay.
4. Push the tray handle 2 down, locking the bridge-card tray into place.
5. Replace the bridge card cover 1 by squeezing each of the four tabs, locking the cover into place.
6. Replace the drive CRUs removed when you removed the bridge card.
7. Turn on the storage unit. See Turning the storage unit on and offon page 17.

Replacing the switch card

To replace the switch card CRU in the storage unit, follow the instructions for removing the switch card and installing the switch card.
Removing the switch card
Attention: Before removing the switch card, be sure to turn off the storage unit.
See Turning the storage unit on and offon page 17. Make note of the switch card settings so you can set the new card to the same settings. Failure to do so will result in loss of data.
There is one switch card located between the two power supply/fan units at the back of the unit. Complete the following steps to remove the switch card:
1. Turn off the storage unit.
24 5194 Network Attached Storage Model EXU Installation and Users Guide
2. Locate the blue push pin 2 at the bottom of the switch card tray.
3. Pull out the blue push pin 2.
4. Pull up on the switch-card tray handle 1.
5. Slide the tray that contains the switch card out of the switch card bay.
Installing a switch card
Attention: Before installing a new switch card, make sure that the switch card
settings are the same as the settings on the switch card being replaced, and that the storage unit is turned off. See Turning the storage unit on and offon page 17. Failure to do so will result in loss of data.
There is one switch card located between the two power supply/fan assemblies at the back of the unit. Complete the following steps to install the switch card:
1. Make sure the storage unit is turned off.
2. Hold the switch card so the blue push pin 1 is at the bottom of the card and the tray handle 2 is to the left of the card.
3. Hold the tray handle 2 up and slide the card 3into the bay until it stops.
4. Push the tray handle 2all the way down; then, push in the push pin 1.

Replacing an ESM board

To replace an ESM board CRU in the storage unit, follow the instructions for removing an ESM board and installing an ESM board.
Removing an ESM board
There are two hot-swap ESM boards at the back of the unit. You can remove the ESM board and SCSI cable without turning off power to the engine. Complete the following steps to remove a storage unit ESM board:
1. Power down the storage unit.
2. Disconnect the SCSI cable 1from the ESM Board.
3. Locate the orange push pin 4 to the left of each ESM board.
4. Pull the orange push pin 4 out.
5. Holding the pin, pull the tray handle 3 out and to the right.
6. Slide the ESM board2out of the storage unit.
Chapter 3. Installing and replacing devices 25
Installing an ESM board
There are two hot-swap ESM boards at the back of the unit. You can install the ESM board and SCSI cable without turning off power to the engine. Complete the following steps to install a storage unit ESM board:
1. Hold the board so the tray handle 3 is attached to the bottom of the tray and the tray handle 3 is fully extended.
2. Slide the ESM board 2 into the bay and move the handle 3 to the closed position (left) until it clicks.
3. Push in the orange push pin 4.
4. Connect the SCSI cable 1 to the ESM board.
5. Power on the storage unit.

Working with hot-swap power supply/fan units

Before you begin
v Read the safety and handling guidelines provided in “Appendix D. Safety noticeson page 51.
The power supplies are customer replaceable units (CRUs) and do not require preventive maintenance.
v The power supplies must always be installed in the proper place to maintain
proper storage unit cooling.
v Use only the supported power supplies for your specific storage unit.

Removing a hot-swap power supply/fan unit

Complete the following steps to remove a hot-swap power supply:
1. Turn off the power supply.
2. Unplug the power supply cord from the electrical outlet.
3. Disconnect the power cord from the power supply.
4. Loosen the power supply thumbscrews 1.
5. Grasp the handles 2 on each side of the power supply and pull the unit out of the storage unit.
26 5194 Network Attached Storage Model EXU Installation and Users Guide
0
9
1
8
2
7
3
6
4
5

Installing a hot-swap power supply/fan unit

Complete the following steps to install a hot-swap power supply:
1. Ensure that the power supply you are installing is turned off.
2. Grasp the handles2and slide the power supply into the storage unit.
3. Tighten the power supply thumbscrews 1.
4. Connect the power cord to the power supply.
5. Plug the supply power cord into a properly grounded electrical outlet. If you just installed a second (redundant) supply, the fault (amber) LED will light
because its power switch is turned off.
6. Turn on the power supply. If you just installed a second (redundant) supply, after you turn on the power,
the fault (amber) LED will turn off and the ac and dc power (green) LEDs will turn on.
Chapter 3. Installing and replacing devices 27
28 5194 Network Attached Storage Model EXU Installation and Users Guide

Chapter 4. Solving problems

This chapter contains information to help you solve some of the simpler problems you might have with your storage unit. It contains the problem symptoms and error messages along with suggested actions to take to resolve the problem.
This chapter also provides instructions on how to obtain service and technical assistance for your storage unit and other IBM products that you might plan to use.
Note: To acquaint yourself with product warranty information, see Appendix C.
Product warrantieson page 41.

Troubleshooting

You can use these charts to find solutions to problems that have definite symptoms.
Problem indicator
Amber LED on Drive CRU Drive failure Replace the failed drive. See Replacing hot-swap driveson
Amber LED on and green LED off
Amber and green LEDs on
All green LEDs off
Amber LED flashing
Amber LED on and green dc power LED off
Component Possible
cause
ESM board Board failure Replace failed board. See Replacing an ESM boardon page 25. Front panel General
machine fault
Power­supply CRUs
Power­supply CRUs
All CRUs The storage
Drive CRUs Drive rebuild
Power supply CRU
Power supply CRU
Power is turned off
Power supply failure
unit is turned off
AC power failure
Power supply failed
Midplane failure
or identity is in process
Fan failure Replace the power supply CRU.
Power supply failure
Possible solutions
page 22.
Indicates that a Fault LED somewhere on the storage unit has been turned on. Check for amber LEDs and CRUs. See Rear controls, indicators, and connectorson page 5
Turn on all power supplies. See Rear controls, indicators, and connectorson page 5.
Replace the failed power supply CRU. See Replacing an ESM boardon page 25.
Check that all storage unit power cables are plugged in and the power is on. If applicable, check that the main circuit breakers for the rack are turned on.
If the external switch 1 is set to Off, the SCSI controller must be cabled to the storage unit and turned on. See External option switcheson page 11.
Check the main circuit breaker and ac outlet.
Replace the power supply CRU. See Removing a hot-swap power supply/fan uniton page 26.
Have the storage unit serviced.
No corrective action is needed.
If the power switch is on, replace the power supply CRU. See Removing a hot-swap power supply/fan uniton page 26.
© Copyright IBM Corp. 2001 29
Problem indicator
Amber LED on and green ac power LED off
Green LED on Drive CRU
One or more green LEDs off
Intermittent or sporadic power loss to the storage unit
Unable to access drives on one or both SCSI buses
Random errors Subsystem Midplane
Component Possible
cause
Power supply CRU
ID=6 One or two
drive CRUs All drive
CRUs or those on one bus
Front panel Power supply Make sure the cables are plugged in and power supplies are turned
Some or all CRUs
Drives and SCSI bus
Bridge card Bridge card
No ac power to power supply. Check the ac power cord (cable) or breaker
Cluster configuration
No activity to the drives
No activity to the drives
Damaged or loose SCSI cables
ESM board failure
Midplane failure
Hardware failure
Defective ac power source or partially plugged power cable
Power supply failure
Midplane failure
Incorrect SCSI ID settings
ESM board failure
failure
failure
Possible solutions
If ac power is good at the source, replace the power cord CRU. If the power supply has failed, replace the power supply CRU. See Removing a hot-swap power supply/fan uniton page 26.
If not currently cluster configured, power cycle the storage unit to re-enable ID=6.
No action is required.
No action is required.
Check SCSI-bus cables and connections.
Use RAID management software to check the SCSI-bus status. Replace the ESM board. See Replacing an ESM boardon page 25.
Have the storage unit serviced.
on. If any other LEDs are turned on, have the storage unit serviced.
Check the ac power source. Resecure all installed power cables and power supplies. If applicable, check the power components (power units, UPS, and so on). Replace defective power cables.
Check for a fault LED on the power supply and replace the failed CRU. See Installing a hot-swap power supply/fan uniton page 27.
Have the storage unit serviced.
Make sure SCSI cables are undamaged and properly connected. Check the drive SCSI ID settings. Ensure that option switches 1 and 3 (inside the switch card) are set to the appropriate positions.
Attention:
Change switch positions only when your host server and storage unit is turned off.
Have the storage unit serviced.
All high address or all low address hard-disk drive failed; check the bridge card CRU and replace if necessary. See Replacing a bridge cardon page 23.
Have the storage unit serviced.
Note: If you cannot find the problem in the troubleshooting chart, test the entire
system. See your Users Reference and Service Guide for more detailed information on testing and diagnostic tools.
30 5194 Network Attached Storage Model EXU Installation and Users Guide
If you already have run the appliance diagnostic program, or if running the test does not reveal the problem, have the system serviced.

Getting help, service, and information

If you need help, service, technical assistance, or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you.
IBM maintains pages on the World Wide Web where you can get information about IBM products and services and find the latest technical information.
Table 1 lists some of these pages.
Table 1. IBM Web sites for help, services, and information
www.ibm.com Main IBM home page www.ibm.com/storage IBM Storage home page www.ibm.com/storage/support/nas IBM NAS Support home page
You might also want to visit the Web pages of other companies for information about other operating systems, software, and accessories. The following are some other Web sites you might find helpful:

Service support

www.tivoli.com www.cdpi.com
Services available and telephone numbers listed are subject to change without notice.
With the original purchase of an IBM hardware product, you have access to extensive support coverage. During the IBM hardware product warranty period, you may call the IBM Support Center (1-800-426-7378 in the U.S.) for hardware product assistance covered under the terms of the IBM hardware warranty. See Getting help by telephoneon page 33 for Support Center telephone numbers in other countries.
The following services are available during the warranty period: v Problem determination - Trained personnel are available to assist you with
determining if you have a hardware problem and deciding what action is necessary to fix the problem.
v IBM hardware repair - If the problem is determined to be caused by IBM
hardware under warranty, trained service personnel are available to provide the applicable level of service.
v Engineering change management - Occasionally, there might be changes that
are required after a product has been sold. IBM or your reseller, if authorized by IBM, will make Engineering Changes (ECs) available that apply to your hardware.
Be sure to retain your proof of purchase to obtain warranty service.
Please have the following information ready when you call: v Machine Type and Model
Chapter 4. Solving problems 31
v Serial numbers of your IBM hardware products v Description of the problem v Exact wording of any error messages v Hardware and software configuration information
If possible, be at your computer when you call.
Note: A compatible monitor, keyboard, and mouse may be required for some
service activities. Before you have the computer serviced, be sure to have these components attached to your computer, either directly or through a console switch.
The following items are not covered: v Replacement or use of non-IBM parts or nonwarranted IBM parts
Note: All warranted parts contain a 7-character identification in the format IBM
FRU XXXXXXX.
v Identification of software problem sources v Configuration of BIOS as part of an installation or upgrade v Changes, modifications, or upgrades to device drivers v Installation and maintenance of network operating systems (NOS) v Installation and maintenance of application programs
Refer to your IBM hardware warranty for a full explanation of IBMs warranty terms.

Before you call for service

Many computer problems can be solved without outside assistance, by using the online help or by looking in the online or printed documentation that comes with your TotalStorage Network Attached Storage appliance. Also, be sure to read the information in any README files that come with your software.
Your TotalStorage Network Attached Storage appliance comes with documentation that contains troubleshooting procedures and explanations of error messages. The documentation that comes with your appliance also contains information about the diagnostic tests you can perform.
If you receive a POST error code or beep code when you turn on your TotalStorage Network Attached Storage appliance, refer to the POST error-message charts in your hardware documentation. If you do not receive a POST error code or beep code, but suspect a hardware problem, refer to the troubleshooting information in your hardware documentation or run the diagnostic tests.
If you suspect a software problem, consult the documentation (including any README files) for the operating system or application program.
Note: For product warranty information, see Appendix C. Product warrantieson
page 41.

Getting customer support and service

Purchasing an TotalStorage Network Attached Storage appliance entitles you to standard help and support during the warranty period. If you need additional support and services, a wide variety of extended services are available for purchase that address almost any need.
32 5194 Network Attached Storage Model EXU Installation and Users Guide
Getting help online: www.ibm.com/storage/support/nas
Here you can visit a support page that is specific to your hardware, complete with FAQs, parts information, technical hints and tips, technical publications, and downloadable files, if applicable.
Getting help by telephone
During the warranty period, you can get help and information by telephone through the IBM Support Center. Expert technical-support representatives are available to assist you with questions you might have on the following:
v Setting up your TotalStorage Network Attached Storage appliance v Arranging for service v Arranging for overnight shipment of customer-replaceable parts
In addition, if you purchased a TotalStorage Network Attached Storage appliance, you are eligible for IBM up and running support for 90 days after installation. This service provides assistance for:
v Setting up your TotalStorage Network Attached Storage appliance v Limited configuration assistance
Please have the following information ready when you call:
v Machine Type and Model v Serial numbers of your appliance and other components, or your proof of
purchase
v Description of the problem v Exact wording of any error messages v Hardware and software configuration information for your system
If possible, be at your computer when you call.
In the U.S. and Canada, these services are available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9:00 a.m. to 6:00 p.m.
1
Table 2 provides the telephone numbers.
Table 2. Telephone numbers for warranted help and information
Country Number
Austria Österreich 1-546 585 075 Belgium - Dutch Belgie 02-717-2504 Belgium - French Belgique 02-717-2503 Canada Canada 1-800-565-3344 Denmark Danmark 03-525-6905 Finland Suomi 9-22-931805 France France 01-69-32-40-03 Germany Deutschland 069-6654-9003 Ireland Ireland 01-815-9207 Italy Italia 02-4827-5003 Luxembourg Luxembourg 298-977-5060 Netherlands Nederland 020-504-0531
1. Response time will vary depending on the number and complexity of incoming calls.
Chapter 4. Solving problems
33
Table 2. Telephone numbers for warranted help and information (continued)
Norway Norge 2-305-3203 Portugal Portugal 01-791-5147 Spain España 091-662-4270 Sweden Sverige 08-632-0063 Switzerland - German Schweiz 01-212-1810 Switzerland - French Suisse 022-310-0418 Switzerland - Italian Svizzera 091-971-0523 United Kingdom United Kingdom 01475-555555 U.S.A. and Puerto Rico U.S.A. and Puerto Rico 1-800-426-7378
In all other countries, contact your IBM reseller or IBM marketing representative.

Purchasing additional services

During and after the warranty period, you can purchase additional services, such as support for IBM and non-IBM hardware, operating systems, and application programs; network setup and configuration; upgraded or extended hardware repair services; and custom installations. Service availability and name might vary by country.
34 5194 Network Attached Storage Model EXU Installation and Users Guide

Appendix A. Records

Whenever you add options to your storage unit, be sure to update the information in this appendix. Accurate, up-to-date records make it easier to add other options and provide needed data whenever you contact technical support.

Identification numbers

Record and retain the following information.
Product name: IBM 5194 Network Attached Storage Model EXU Machine: 5194 Model number: ______________________________________________________ Serial number: ______________________________________________________
The serial number is located on the front bottom right corner of the bezel and on the inside bottom surface on the rear of the machine.

Installed-device records

Use the following table to keep a record of the options installed in or attached to your storage unit. This information can be helpful when you install additional options or if you ever need to report a hardware problem. Copy these tables before recording information in them, in case you need extra space to write new values later, when you update your system configuration.
Drive location Drive part and model numbers Drive serial number SCSI bus (1,2) SCSI ID (0-6 or
8-14)
Bay 1 Bay 2 Bay 3 Bay 4 Bay 5 Bay 6 Bay 7 Bay 8 Bay 9 Bay 10 Bay 11 Bay 12 Bay 13 Bay 14
© Copyright IBM Corp. 2001 35
36 5194 Network Attached Storage Model EXU Installation and Users Guide

Appendix B. Notices

Product notices

This information was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead. However, it is the users responsibility to evaluate and verify the operation of any non-IBM product, program, or service.
IBM may have patents or pending patent applications covering the subject matter in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing IBM Corporation North Castle Drive Armonk, NY 10504-1785 U.S.A.
The following paragraph does not apply to the United Kingdom or any other country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS ISWITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or program(s) described in this publication at any time without notice.
Any references in this information to non-IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk.
IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

Electronic emission notices

Federal Communications Commission (FCC) statement

Federal Communications Commission (FCC) Class A Statement
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
© Copyright IBM Corp. 2001 37
designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits.IBM is not responsible for any radio or television interference causedby using other than recommended cables and connectors or by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the users authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Industry Canada Class A emission compliance statement

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled Digital Apparatus, ICES-003 of Industry Canada.
Avis de Conformité aux normes dIndustrie Canada
Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe A prescrites dans la norme sur le matériel brouiller : Appareils Numériques, NMB-003 édictée par Industrie Canada.

Australia and New Zealand Class A statement

Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate measures.

United Kingdom telecommunications safety requirement

Notice to Customers
This apparatus is approved under approval number NS/G/1234/J/100003 for indirect connection to public telecommunication systems in the United Kingdom.

European Union (EU) conformity statement

This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to European Standard EN 55022. The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment.
WarningThis is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
38 5194 Network Attached Storage Model EXU Installation and Users Guide
Properly shielded and grounded cables and connectors must be used in order to reduce the potential for causing interference to radio and TV communications and to other electrical or electronic equipment. Such cables and connectors are available from IBM authorized dealers. IBM cannot accept responsibility for any interference caused by using other than recommended cables and connectors.

EMC directive 89/336/EEC statements

This product is in conformity with the protection requirements of EU Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility.
IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-IBM option cards.

FCCA (Text für alle in Deutschland vertriebenen EN 55022 Klasse A Geräte.)

Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Geräten (EMVG) vom 30. August 1995 (bzw. der EMC EG Richlinie 89/336)
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen.
Verantwortlich für die Konformitätserklärung nach Paragraph 5 des EMVG ist Scott Enke, Director, Worldwide Manufacturing Operations, PO Box 12195, 3039 Cornwallis, Research Triangle Park, NC USA 277092195.
Das Geräterfüllt die Schutzanforderungen nach EN 50082-1 und EN 55022 Klasse A.
EN 55022 Klasse A Geräte müssen mit folgendem Warnhinweis versehen werden:
Warnung: Dies ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich Funkstörungen verursachen; in diesem Fall kann vom Betreiber verlangt werden, angemessene Maßnahmen durchzuführen und dafür
aufzukommen.
EN 50082-1 Hinweis:
Wird dieses Gerät in einer industriellen Umgebung betrieben (wie in EN 50082-2 festgelegt), dann kann es dabei eventuell gestört werden. In solch einem Fall ist der Abstand bzw. die Abschirmung zu der industriellen Störquelle zu vergrößern.
Anmerkung:
Um die Einhaltung des EMVG sicherzustellen, sind die Geräte, wie in den IBM
Handbüchern angegeben, zu installieren und zu betreiben.
Appendix B. Notices 39

Taiwan electrical emission statement

Japanese Voluntary Control Council for Interference (VCCI) statement

Trademarks

The following terms are trademarks of the IBM Corporation in the United States or other countries or both:
IBM ServeRAID Netfinity TotalStorage Netfinity Manager
Lotus and Domino are trademarks of Lotus Development Corporation in the United States, other countries, or both.
Tivoli and NetView are trademarks of Tivoli Systems Inc. in the United States, other countries, or both.
Intel, MMX, LANDesk, Pentium, Pentium II Xeon, and Pentium III Xeon are trademarks or registered trademarks of Intel Corporation in the United States, other countries, or both.
Microsoft, Windows, and Windows NT are trademarks or registered trademarks of Microsoft Corporation.
UNIX is a registered trademark of The Open Group in the United States and other countries.
Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of others.
40 5194 Network Attached Storage Model EXU Installation and Users Guide

Appendix C. Product warranties

Warranty Statements

The warranty statements consist of two parts: Part 1 and Part 2. Part 1 varies by country. Part 2 is the same for all countries. Be sure to read both the Part 1 that applies to your country and Part 2.
v United States, Puerto Rico, and Canada (Z125-4753-05 11/97)
(Part 1 - General Terms)
v Worldwide except Canada, Puerto Rico, Turkey, and United States
(Z125-5697-01 11/97)
(Part 1 - General Termson page 44)
v Worldwide Country-Unique Terms
(Part2-Worldwide Country-Unique Termson page 46)

IBM Statement of Limited Warranty for United States, Puerto Rico, and Canada (Part1-General Terms)

This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 ­Country-unique Terms. The terms of Part 2 may replace or modify those of Part
1.The warranties provided by IBM in this Statement of Limited Warranty apply only
to Machines you purchase for your use, and not for resale, from IBM or your reseller. The term Machinemeans an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them. The term Machinedoes not include any software programs, whether pre-loaded with the Machine, installed subsequently or otherwise. Unless IBM specifies otherwise, the following warranties apply only in the country where you acquire the Machine. Nothing in this Statement of Warranty affects any statutory rights of consumers that cannot be waived or limited by contract. If you have any questions, contact IBM or your reseller.
Machine-TotalStorage Network Attached Storage 200 Storage Unit
Warranty Period - One Year
The IBM Warranty for Machines
IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2) conforms to IBMs Official Published Specifications. The warranty period for a Machine is a specified, fixed period commencing on its Date of Installation. The date on your sales receipt is the Date of Installation, unless IBM or your reseller informs you otherwise.
During the warranty period IBM or your reseller, if approved by IBM to provide warranty service, will provide repair and exchange service for the Machine, without charge, under the type of service designated for the Machine and will manage and install engineering changes that apply to the Machine.
If a Machine does not function as warranted during the warranty period, and IBM or your reseller are unable to either 1) make it do so or 2) replace it with one that is at least functionally equivalent, you may return it to your place of purchase and your money will be refunded. The replacement may not be new, but will be in good working order.
© Copyright IBM Corp. 2001 41
Extent of Warranty
The warranty does not cover the repair or exchange of a Machine resulting from misuse, accident, modification, unsuitable physical or operating environment, improper maintenance by you, or failure caused by a product for which IBM is not responsible. The warranty is voided by removal or alteration of Machine or parts identification labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.
Items Not Covered by Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
Unless specified otherwise, IBM provides non-IBM machines WITHOUT
WARRANTIES OF ANY KIND.
Any technical or other support provided for a Machine under warranty, such as assistance via telephone with how-toquestions and those regarding Machine set-up and installation, will be provided WITHOUT WARRANTIES OF ANY KIND.
Warranty Service
To obtain warranty service for the Machine, contact your reseller or IBM. In the United States, call IBM at 1-800-426-7378. In Canada, call IBM at 1-800-565-3344. You may be required to present proof of purchase.
IBM or your reseller provides certain types of repair and exchange service, either at your location or at a service center, to keep Machines in, or restore them to, conformance with their Specifications. IBM or your reseller will inform you of the available types of service for a Machine based on its country of installation. IBM may repair the failing Machine or exchange it at its discretion.
When warranty service involves the exchange of a Machine or part, the item IBM or your reseller replaces becomes its property and the replacement becomes yours. You represent that all removed items are genuine and unaltered. The replacement may not be new, but will be in good working order and at least functionally equivalent to the item replaced. The replacement assumes the warranty service status of the replaced item.
Any feature, conversion, or upgrade IBM or your reseller services must be installed on a Machine which is 1) for certain Machines, the designated, serial-numbered Machine and 2) at an engineering-change level compatible with the feature, conversion, or upgrade. Many features, conversions, or upgrades involve the removal of parts and their return to IBM. A part that replaces a removed part will assume the warranty service status of the removed part.
Before IBM or your reseller exchanges a Machine or part, you agree to remove all features, parts, options, alterations, and attachments not under warranty service.
42 5194 Network Attached Storage Model EXU Installation and Users Guide
You also agree to
1. ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange;
2. obtain authorization from the owner to have IBM or your reseller service a Machine that you do not own; and
3. where applicable, before service is provided a. follow the problem determination, problem analysis, and service request
procedures that IBM or your reseller provides, b. secure all programs, data, and funds contained in a Machine, c. provide IBM or your reseller with sufficient, free, and safe access to your
facilities to permit them to fulfill their obligations, and
d. inform IBM or your reseller of changes in a Machines location.
IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBMs possession or 2) in transit in those cases where IBM is responsible for the transportation charges.
Neither IBM nor your reseller is responsible for any of your confidential, proprietary or personal information contained in a Machine which you return to IBM or your reseller for any reason. You should remove all such information from the Machine prior to its return.
Production Status
Each IBM Machine is manufactured from new parts, or new and used parts. In some cases, the Machine may not be new and may have been previously installed. Regardless of the Machines production status, IBMs appropriate warranty terms apply.
Limitation of Liability
Circumstances may arise where, because of a default on IBMs part or other liability, you are entitled to recover damages from IBM. In each such instance, regardless of the basis on which you are entitled to claim damages from IBM (including fundamental breach, negligence, misrepresentation, or other contract or tort claim), IBM is liable for no more than
1. damages for bodily injury (including death) and damage to real property and tangible personal property; and
2. the amount of any other actual direct damages, up to the greater of U.S. $100,000 (or equivalent in local currency) or the charges (if recurring, 12 monthscharges apply) for the Machine that is the subject of the claim.
This limit also applies to IBMs suppliers and your reseller. It is the maximum for which IBM, its suppliers, and your reseller are collectively responsible.
UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING:
1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN
THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR DAMAGE TO, YOUR RECORDS OR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF IBM, ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Appendix C. Product warranties 43

IBM Statement of Warranty Worldwide except Canada, Puerto Rico, Turkey, United States (Part 1 – General Terms)

This Statement of Warranty includes Part 1 - General Terms and Part 2 ­Country-unique Terms. The terms of Part 2 may replace or modify those of Part
1. The warranties provided by IBM in this Statement of Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller. The term Machinemeans an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them. The term Machinedoes not include any software programs, whether pre-loaded with the Machine, installed subsequently or otherwise. Unless IBM specifies otherwise, the following warranties apply only in the country where you acquire the Machine. Nothing in this Statement of Warranty affects any statutory rights of consumers that cannot be waived or limited by contract. If you have any questions, contact IBM or your reseller.
Machine-TotalStorage Network Attached Storage 200 Storage Unit
Warranty Period - One Year
The IBM Warranty for Machines
IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2) conforms to IBMs Official Published Specifications. The warranty period for a Machine is a specified, fixed period commencing on its Date of Installation. The date on your sales receipt is the Date of Installation, unless IBM or your reseller informs you otherwise.
During the warranty period IBM or your reseller, if approved by IBM to provide warranty service, will provide repair and exchange service for the Machine, without charge, under the type of service designated for the Machine and will manage and install engineering changes that apply to the Machine.
If a Machine does not function as warranted during the warranty period, and IBM or your reseller are unable to either 1) make it do so or 2) replace it with one that is at least functionally equivalent, you may return it to your place of purchase and your money will be refunded. The replacement may not be new, but will be in good working order.
Extent of Warranty
The warranty does not cover the repair or exchange of a Machine resulting from misuse, accident, modification, unsuitable physical or operating environment, improper maintenance by you, or failure caused by a product for which IBM is not responsible. The warranty is voided by removal or alteration of Machine or parts identification labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.
44 5194 Network Attached Storage Model EXU Installation and Users Guide
Items Not Covered by Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
Unless specified otherwise, IBM provides non-IBM machines WITHOUT
WARRANTIES OF ANY KIND.
Any technical or other support provided for a Machine under warranty, such as assistance via telephone with how-toquestions and those regarding Machine set-up and installation, will be provided WITHOUT WARRANTIES OF ANY KIND.
Warranty Service
To obtain warranty service for the Machine, contact your reseller or IBM. You may be required to present proof of purchase.
IBM or your reseller provides certain types of repair and exchange service, either at your location or at a service center, to keep Machines in, or restore them to, conformance with their Specifications. IBM or your reseller will inform you of the available types of service for a Machine based on its country of installation. IBM may repair the failing Machine or exchange it at its discretion.
When warranty service involves the exchange of a Machine or part, the item IBM or your reseller replaces becomes its property and the replacement becomes yours. You represent that all removed items are genuine and unaltered. The replacement may not be new, but will be in good working order and at least functionally equivalent to the item replaced. The replacement assumes the warranty service status of the replaced item.
Any feature, conversion, or upgrade IBM or your reseller services must be installed on a Machine which is 1) for certain Machines, the designated, serial-numbered Machine and 2) at an engineering-change level compatible with the feature, conversion, or upgrade. Many features, conversions, or upgrades involve the removal of parts and their return to IBM. A part that replaces a removed part will assume the warranty service status of the removed part.
Before IBM or your reseller exchanges a Machine or part, you agree to remove all features, parts, options, alterations, and attachments not under warranty service.
You also agree to
1. ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange;
2. obtain authorization from the owner to have IBM or your reseller service a Machine that you do not own; and
3. where applicable, before service is provided a. follow the problem determination, problem analysis, and service request
procedures that IBM or your reseller provides, b. secure all programs, data, and funds contained in a Machine, c. provide IBM or your reseller with sufficient, free, and safe access to your
facilities to permit them to fulfill their obligations, and
d. inform IBM or your reseller of changes in a Machines location.
IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBMs possession or 2) in transit in those cases where IBM is responsible for the transportation charges.
Appendix C. Product warranties 45
Neither IBM nor your reseller is responsible for any of your confidential, proprietary or personal information contained in a Machine which you return to IBM or your reseller for any reason. You should remove all such information from the Machine prior to its return.
Production Status
Each IBM Machine is manufactured from new parts, or new and used parts. In some cases, the Machine may not be new and may have been previously installed. Regardless of the Machines production status, IBMs appropriate warranty terms apply.
Limitation of Liability
Circumstances may arise where, because of a default on IBMs part or other liability, you are entitled to recover damages from IBM. In each such instance, regardless of the basis on which you are entitled to claim damages from IBM (including fundamental breach, negligence, misrepresentation, or other contract or tort claim), IBM is liable for no more than
1. damages for bodily injury (including death) and damage to real property and tangible personal property; and
2. the amount of any other actual direct damages, up to the greater of U.S. $100,000 (or equivalent in local currency) or the charges (if recurring, 12 monthscharges apply) for the Machine that is the subject of the claim.
This limit also applies to IBMs suppliers and your reseller. It is the maximum for which IBM, its suppliers, and your reseller are collectively responsible.
UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING:
1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN
THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR DAMAGE TO, YOUR RECORDS OR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF IBM, ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Part2-Worldwide Country-Unique Terms

ASIA PACIFIC
AUSTRALIA: The IBM Warranty for Machines: The following paragraph is added
to this Section: The warranties specified in this Section are in addition to any rights you may have under the Trade Practices Act 1974 or other legislation and are only limited to the extent permitted by the applicable legislation.
Extent of Warranty: The following replaces the first and second sentences of this Section: The warranty does not cover the repair or exchange of a Machine resulting from misuse, accident, modification, unsuitable physical or operating environment, operation in other than the Specified Operating Environment, improper maintenance by you, or failure caused by a product for which IBM is not responsible.
Limitation of Liability: The following is added to this Section: Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974, IBMs liability is limited to the repair or replacement of the goods or the
46 5194 Network Attached Storage Model EXU Installation and Users Guide
supply of equivalent goods. Where that condition or warranty relates to right to sell, quiet possession or clear title, or the goods are of a kind ordinarily acquired for personal, domestic or household use or consumption, then none of the limitations in this paragraph apply.
PEOPLES REPUBLIC OF CHINA: Governing Law: The following is added to this Statement: The laws of the State of New York govern this Statement.
INDIA: Limitation of Liability: The following replaces items 1 and 2 of this Section:
1. liability for bodily injury (including death) or damage to real property and tangible personal property will be limited to that caused by IBMs negligence;
2. as to any other actual damage arising in any situation involving nonperformance by IBM pursuant to, or in any way related to the subject of this Statement of Warranty, IBMs liability will be limited to the charge paid by you for the individual Machine that is the subject of the claim.
NEW ZEALAND: The IBM Warranty for Machines: The following paragraph is added to this Section: The warranties specified in this Section are in addition to any rights you may have under the Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of any goods which IBM provides, if you require the goods for the purposes of a business as defined in that Act.
Limitation of Liability: The following is added to this Section: Where Machines are not acquired for the purposes of a business as defined in the Consumer Guarantees Act 1993, the limitations in this Section are subject to the limitations in that Act.
EUROPE, MIDDLE EAST, AFRICA (EMEA)
The following terms apply to all EMEA countries.
The terms of this Statement of Warranty apply to Machines purchased from an IBM reseller. If you purchased this Machine from IBM, the terms and conditions of the applicable IBM agreement prevail over this warranty statement.
Warranty Service
If you purchased an IBM Machine in Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland or United Kingdom, you may obtain warranty service for that Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM.
If you purchased an IBM Personal Computer Machine in Albania, Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Georgia, Hungary, Kazakhstan, Kirghizia, Federal Republic of Yugoslavia, Former Yugoslav Republic of Macedonia (FYROM), Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia, or Ukraine, you may obtain warranty service for that Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM.
Appendix C. Product warranties 47
The applicable laws, Country-unique terms and competent court for this Statement are those of the country in which the warranty service is being provided. However, the laws of Austria govern this Statement if the warranty service is provided in Albania, Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Federal Republic of Yugoslavia, Georgia, Hungary, Kazakhstan, Kirghizia, Former Yugoslav Republic of Macedonia (FYROM), Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia, and Ukraine.
The following terms apply to the country specified:
EGYPT: Limitation of Liability: The following replaces item 2 in this Section:
2. as to any other actual direct damages, IBMs liability will be limited to the total amount you paid for the Machine that is the subject of the claim.
Applicability of suppliers and resellers (unchanged).
FRANCE: Limitation of Liability: The following replaces the second sentence of the first paragraph of this Section: In such instances, regardless of the basis on which you are entitled to claim damages from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).
GERMANY: The IBM Warranty for Machines: The following replaces the first sentence of the first paragraph of this Section: The warranty for an IBM Machine covers the functionality of the Machine for its normal use and the Machines conformity to its Specifications.
The following paragraphs are added to this Section: The minimum warranty period for Machines is six months.
In case IBM or your reseller are unable to repair an IBM Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded.
Extent of Warranty: The second paragraph does not apply.
Warranty Service: The following is added to this Section:
During the warranty period, transportation for delivery of the failing Machine to IBM will be at IBMs expense.
Production Status: The following paragraph replaces this Section: Each Machine is newly manufactured. It may incorporate in addition to new parts, re-used parts as well.
Limitation of Liability: The following is added to this Section: The limitations and exclusions specified in the Statement of Warranty will not apply to damages caused by IBM with fraud or gross negligence and for express warranty.
In item 2, replace U.S. $100,000with 1.000.000 DEM.
The following sentence is added to the end of the first paragraph of item 2: IBMs liability under this item is limited to the violation of essential contractual terms in cases of ordinary negligence.
48 5194 Network Attached Storage Model EXU Installation and Users Guide
IRELAND: Extent of Warranty: The following is added to this Section:
Except as expressly provided in these terms and conditions, all statutory conditions, including all warranties implied, but without prejudice to the generality of the foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of Goods and Supply of Services Act 1980 are hereby excluded.
Limitation of Liability: The following replaces items one and two of the first paragraph of this Section:
1. death or personal injury or physical damage to your real property solely caused
by IBMs negligence; and 2. the amount of any other actual direct damages, up to the greater of Irish Pounds 75,000 or 125 percent of the charges (if recurring, the 12 monthscharges apply) for the Machine that is the subject of the claim or which otherwise gives rise to the claim.
Applicability of suppliers and resellers (unchanged).
The following paragraph is added at the end of this Section: IBMs entire liability and your sole remedy, whether in contract or in tort, in respect of any default shall be limited to damages.
ITALY: Limitation of Liability: The following replaces the second sentence in the first paragraph: In each such instance unless otherwise provided by mandatory law, IBM is liable for no more than: (item 1 unchanged) 2)as to any other actual damage arising in all situations involving non-performance by IBM pursuant to, or in any way related to the subject matter of this Statement of Warranty, IBMs liability, will be limited to the total amount you paid for the Machine that is the subject of the claim.
Applicability of suppliers and resellers (unchanged).
The following replaces the second paragraph of this Section: Unless otherwise provided by mandatory law, IBM and your reseller are not liable for any of the following: (items 1 and 2 unchanged) 3) indirect damages, even if IBM or your reseller is informed of their possibility.
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND: Limitation of Liability: The following is added to this Section:
IBMs entire liability to you for actual damages arising in all situations involving nonperformance by IBM in respect of the subject matter of this Statement of Warranty will be limited to the charge paid by you for the individual Machine that is the subject of your claim from IBM.
TURKIYE: Production Status: The following replaces this Section: IBM fulfills customer orders for IBM Machines as newly manufactured in accordance with IBMs production standards.
UNITED KINGDOM: Limitation of Liability: The following replaces items 1 and 2 of the first paragraph of this Section:
1. death or personal injury or physical damage to your real property solely caused
by IBMs negligence; 2. the amount of any other actual direct damages or loss, up to the greater of Pounds Sterling 150,000 or 125 percent of the charges (if recurring, the 12 monthscharges apply) for the Machine that is the subject of the claim or which otherwise gives rise to the claim.
Appendix C. Product warranties 49
The following item is added to this paragraph:
3. breach of IBMs obligations implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982.
Applicability of suppliers and resellers (unchanged).
The following is added to the end of this Section: IBMs entire liability and your sole remedy, whether in contract or in tort, in respect of any default will be limited to damages.
NORTH AMERICA
CANADA: Warranty Service: The following is added to this section: To obtain warranty service from IBM, call 1-800-565-3344.
UNITED STATES OF AMERICA: Warranty Service: The following is added to this
section: To obtain warranty service from IBM, call 1-800-772-2227.
50 5194 Network Attached Storage Model EXU Installation and Users Guide

Appendix D. Safety notices

The following sections describe the safety and environmental items you must consider for an IBM TotalStorage Network Attached Storage 200 Storage Unit.

General safety

Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and after
maintenance.
v When lifting any heavy object:
1. Ensure you can stand safely without slipping.
2. Distribute the weight of the object equally between your feet.
3. Use a slow lifting force. Never move suddenly or twist when you attempt to lift.
4. Lift by standing or by pushing up with your leg muscles; this action removes the strain from the muscles in your back. Do not attempt to lift any objects
that weigh more than 16 kg (35 lb.) or objects that you think are too heavy for you.
v Do not perform any action that causes hazards to the customer, or that makes
the equipment unsafe.
v Before you start the machine, ensure that other service representatives and the
customers personnel are not in a hazardous position.
v Place removed covers and other parts in a safe place, away from all personnel,
while you are servicing the machine.
v Keep your tool case away from walk areas so that other people will not trip over
it.
v Do not wear loose clothing that can be trapped in the moving parts of a machine.
Ensure that your sleeves are fastened or rolled up above your elbows. If your hair is long, fasten it.
v Insert the ends of your necktie or scarf inside clothing or fasten it with a
nonconductive clip, approximately 8 centimeters (3 inches) from the end.
v Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your
clothing. Remember: Metal objects are good electrical conductors.
v Wear safety glasses when you are: hammering, drilling soldering, cutting wire,
attaching springs, using solvents, or working in any other conditions that might be hazardous to your eyes.
v After service, reinstall all safety shields, guards, labels, and ground wires.
Replace any safety device that is worn or defective.
v Reinstall all covers correctly before returning the machine to the customer.

Electrical safety

© Copyright IBM Corp. 2001 51
Caution: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the appliance covers, unless instructed otherwise in the installation and configuration procedures.
Observe the following rules when working on electrical equipment.
Important: Use only approved tools and test equipment. Some hand tools have
handles covered with a soft material that does not insulate you when working with live electrical currents.
Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from electrical shock.
v Find the room emergency power-off (EPO) switch, disconnecting switch, or
electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly.
v Do not work alone under hazardous conditions or near equipment that has
hazardous voltages.
v Disconnect all power before:
Performing a mechanical inspectionWorking near power suppliesRemoving or installing main units
v Before you start to work on the machine, unplug the power cord. If you cannot
unplug it, ask the customer to power-off the wall box that supplies power to the machine and to lock the wall box in the off position.
v If you need to work on a machine that has exposed electrical circuits, observe
the following precautions: – Ensure that another person, familiar with the power-off controls, is near you.
Remember: Another person must be there to switch off the power, if necessary.
– Use only one hand when working with powered-on electrical equipment; keep
the other hand in your pocket or behind your back. Remember: There must be a complete circuit to cause electrical shock. By
observing the above rule, you may prevent a current from passing through your body.
– When using testers, set the controls correctly and use the approved probe
leads and accessories for that tester.
– Stand on suitable rubber mats (obtained locally, if necessary) to insulate you
from grounds such as metal floor strips and machine frames.
Observe the special safety precautions when you work with very high voltages; these instructions are in the safety sections of maintenance information. Use extreme care when measuring high voltages.
v Regularly inspect and maintain your electrical hand tools for safe operational
condition.
v Do not use worn or broken tools and testers. v Never assume that power has been disconnected from a circuit. First, check that
it has been powered-off.
52 5194 Network Attached Storage Model EXU Installation and Users Guide
v Always look carefully for possible hazards in your work area. Examples of these
hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds.
v Do not touch live electrical circuits with the reflective surface of a plastic dental
mirror. The surface is conductive; such touching can cause personal injury and machine damage.
v Do not service the following parts with the power on when they are removed from
their normal operating places in a machine:
Power supply unitsPumpsBlowers and fansMotor generators
and similar units. (This practice ensures correct grounding of the units.)
v If an electrical accident occurs:
Use caution; do not become a victim yourself.Switch off power.Send another person to get medical aid.

Safety inspection guide

The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products. Each machine, as it was designed and built, had required safety items installed to protect users and service personnel from injury. This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide.
If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem.
Consider these conditions and the safety hazards they present: v Electrical hazards, especially primary power (primary voltage on the frame can
cause serious or fatal electrical shock).
v Explosive hazards, such as a damaged CRT face or bulging capacitor v Mechanical hazards, such as loose or missing hardware
The guide consists of a series of steps presented in a checklist. Begin the checks with the power off, and the power cord disconnected.
Checklist:
1. Check exterior covers for damage (loose, broken, or sharp edges).
2. Power-off the computer. Disconnect the power cord.
3. Check the power cord for: a. A third-wire ground connector in good condition. Use a meter to measure
third-wire ground continuity for 0.1 ohm or less between the external ground pin and frame ground.
b. The power cord should be the appropriate type as specified in the parts
listings.
c. Insulation must not be frayed or worn.
4. Remove the cover.
5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations.
Appendix D. Safety notices 53
6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
7. Check for worn, frayed, or pinched cables.
8. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with.

Handling electrostatic discharge-sensitive devices

Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.
Notes:
1. Use product-specific ESD procedures when they exceed the requirements noted here.
2. Make sure that the ESD protective devices you use have been certified (ISO
9000) as fully effective.
When handling ESD-sensitive parts:
v Keep the parts in protective packages until they are inserted into the product. v Avoid contact with other people. v Wear a grounded wrist strap against your skin to eliminate static on your body. v Prevent the part from touching your clothing. Most clothing is insulative and
retains a charge even when you are wearing a wrist strap.
v Use the black side of a grounded work mat to provide a static-free work surface.
The mat is especially useful when handling ESD-sensitive devices.
v Select a grounding system, such as those listed below, to provide protection that
meets the specific service requirement.
Note: The use of a grounding system is desirable but not required to protect
against ESD damage.
– Attach the ESD ground clip to any frame ground, ground braid, or green-wire
ground.
– Use an ESD common ground or reference point when working on a
double-insulated or battery-operated system. You can use coax or connector-outside shells on these systems.
– Use the round ground-prong of the AC plug on AC-operated computers.

Grounding requirements

Electrical grounding of the computer is required for operator safety and correct system function. Proper grounding of the electrical outlet can be verified by a certified electrician.

Translated safety notices

The safety notices in this section are provided in the following languages:
v English v Brazilian Portuguese v Chinese v French v German
54 5194 Network Attached Storage Model EXU Installation and Users Guide
v Italian v Korean v Spanish
Important: All safety notices in the appliance Library begin with a number. This
number is used to cross-reference an English caution or danger notice with translated versions of the caution or danger notice in this section.
Be sure to read all safety notices before performing any of the instructions.
Appendix D. Safety notices 55
v Statement 1
DANGER
Electrical current from power, telephone and communication cables is hazardous.
To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical storm.
v Connect all power cords to a properly wired and grounded electrical
outlet.
v Connect to properly wired outlets any equipment that will be attached to
this product.
v When possible, use one hand only to connect or disconnect signal
cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached devices.
To Connect To Disconnect
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
v Statement 2
CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
56 5194 Network Attached Storage Model EXU Installation and Users Guide
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Do not:
v Throw or immerse into water v Heat to more than 100°C (212°F) v Repair or disassemble
Dispose of the battery as required by local ordinances or regulations. v Statement 3
CAUTION: When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices, or transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
v Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following:
Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.
v Statement 4
Appendix D. Safety notices 57
18 kg (37 lbs) 32 kg (70.5 lbs) 55 kg (121.2 lbs)
CAUTION: Use safe practices when lifting.
v Statement 5
CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
2 1
v Statement 10
CAUTION: Do not place any object weighing more than 82 kg (180 lb.) on top of rack-mounted devices.
58 5194 Network Attached Storage Model EXU Installation and Users Guide
Importante:
Todas as instruções de cuidado e perigo da appliance Library começam com um número. Este número é utilizado para fazer referência cruzada de uma instruçãode cuidado ou perigo no idioma inglês com as versões traduzidas das instruções de cuidado ou perigo encontradas nesta seção.
Por exemplo, se uma instrução de cuidado é iniciada com o número 1, as traduções para aquela instrução de cuidado aparecem nesta seção sob a instrução
1.
Certifique-se de ler todas as instruções de cuidado e perigo antes de executar qualquer operação.
Instrução1
PERIGO
A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa.
Para evitar risco de choque: v Não conecte ou desconecte cabos e não realize instalação, manutençãoou
reconfiguração deste produto durante uma tempestade com raios.
v Conecte todos os cabos de alimentação a tomadas elétricas corretamente
instaladas e aterradas.
v Conecte todos os equipamentos ao qual esse produto será conectado a tomadas
corretamente instaladas.
v Sempre que possível, utilize apenas uma das mãos para conectar ou
desconectar cabos de sinal.
v Nunca ligue qualquer equipamento quando existir evidência de danos por fogo,
água ou na estrutura.
v Desconecte cabos de alimentação, sistemas de telecomunicação, redes e
modems antes de abrir as tampas dos dispositivos, a menos que especificado de maneira diferente nos procedimentos de instalação e configuração.
v Conecte e desconecte cabos conforme descrito na seguinte tabela, ao instalar
ou movimentar este produto ou os dispositivos conectados, ou ao abrir suas tampas.
Para Conectar: Para Desconectar:
1. DESLIGUE Tudo.
2. Primeiramente, conecte todos os cabos aos dispositivos.
3. Conecte os cabos de sinal aos conectores.
4. Conecte os cabos de alimentação às tomadas.
5. LIGUE os dispositivos.
1. DESLIGUE Tudo.
2. Primeiramente, remova os cabos de alimentação das tomadas.
3. Remova os cabos de sinal dos conectores.
4. Remova todos os cabos dos dispositivos.
Appendix D. Safety notices 59
Instrução2
CUIDADO:
Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, Número de Peça 33F8354 ou uma bateria de tipo equivalente, recomendada pelo fabricante. Se o seu sistema possui um móídulo com uma bateria de lítio, substitua-o apenas pelo mesmo tipo de mídulo, do mesmo fabricante. A bateria contémlítio e pode explodir se não for utilizada, manuseada e descartada de maneira correta.
Não:
v Jogue ou coloque na água v Aqueça a mais de 100°C (212°F) v Conserte nem desmonte
Para descartar a bateria, entre em contato com a área de atendimento a clientes IBM, pelo telefone (011) 889-8986, para obter informações sobre como enviar a bateria pelo correio para a IBM.
Instrução3
PRECAUCIÓN:
Quando produtos a laser (unidades de CD-ROM, unidades de DVD, dispositivos de fibra ítica, transmissores, etc.) estiverem instalados, observe o seguinte:
v Não remova as tampas. A remoção das tampas de um produto a laser pode
resultar em exposição prejudicial à radiação de laser. Nenhuma peça localizada no interior do dispositivo pode ser consertada.
v A utilização de controles ou ajustes ou a execução de procedimentos diferentes
dos especificados aqui pode resultar em exposição prejudicial à radiação.
PERIGO
Alguns produtos a laser contêm um diodo laser da Classe 3A ou Classe 3B embutido. Observe o seguinte:
60 5194 Network Attached Storage Model EXU Installation and Users Guide
Radiação de laser quando aberto. Não olhe diretamente para o raio a olho nu ou com instrumentos íticos, e evite exposição direta ao raio.
Instrução4
18 kg (37 lbs) 32 kg (70,5 lbs) 55 kg (121,2 lbs)
CUIDADO:
Ao levantar a máquina, faça-o com segurança.
Instrução5
CUIDADO:
Os botões Liga/Desliga localizados no dispositivo e na fonte de alimentaçãonão desligam a corrente elétrica fornecida ao dispositivo. O dispositivo também pode ter mais de um cabo de alimentação. Para remover toda a corrente elétrica do dispositivo, assegure que todos os cabos de alimentação estejam desconectados da fonte de energia elétrica.
2 1
CUIDADO:
Instrução10
Appendix D. Safety notices 61
CUIDADO:
Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos montados em rack.
62 5194 Network Attached Storage Model EXU Installation and Users Guide
Appendix D. Safety notices 63
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Appendix D. Safety notices 65
66 5194 Network Attached Storage Model EXU Installation and Users Guide
Appendix D. Safety notices 67
68 5194 Network Attached Storage Model EXU Installation and Users Guide
Appendix D. Safety notices 69
70 5194 Network Attached Storage Model EXU Installation and Users Guide
Important:
Toutes les consignes Attention et Danger indiquées dans la bibliothèque appliance sont précédées dun numéro. Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la présente section.
Par exemple, si une consigne de type Attention est précédée du chiffre 1, ses traductions sont également précédées du chiffre 1 dans la présente section.
Prenez connaissance de toutes les consignes de type Attention et Danger avant de procéder aux opérations décrites par les instructions.
Notice n° 1
Appendix D. Safety notices 71
DANGER
Le courant électrique passant dans les câbles de communication, ou les cordons téléphoniques et dalimentation peut être dangereux.
Pour éviter tout risque de choc électrique: v Ne manipulez aucun câble et neffectuez aucune opération dinstallation,
dentretien ou de reconfiguration de ce produit au cours dun orage.
v Branchez tous les cordons dalimentation sur un socle de prise de
courant correctement câblé et mis à la terre.
v Branchez sur des socles de prise de courant correctement câblés tout
équipement connectéàce produit.
v Lorsque cela est possible, nutilisez quune seule main pour connecter
ou déconnecter les câbles dinterface.
v Ne mettez jamais un équipement sous tension en cas dincendie ou
dinondation, ou en présence de dommages matériels.
v Avant de retirer les carters de lunité, mettez celle-ci hors tension et
déconnectez ses cordons dalimentation, ainsi que les câbles qui la relient aux réseaux, aux systèmes de télécommunication et aux modems (sauf instruction contraire mentionnée dans les procédures dinstallation et de configuration).
v Lorsque vous installez ou que vous déplacez le présent produit ou des
périphériques qui lui sont raccordés, reportez-vous aux instructions ci-dessous pour connecter et déconnecter les différents cordons.
Connexion Déconnexion
1. Mettez les unités hors tension.
2. Commencez par brancher tous les cordons sur les unités.
3. Branchez les câbles dinterface sur des connecteurs.
4. Branchez les cordons dalimentation sur des prises.
5. Mettez les unités sous tension.
1. Mettez les unités hors tension.
2. Débranchez les cordons dalimentation des prises.
3. Débranchez les câbles dinterface des connecteurs.
4. Débranchez tous les câbles des unités.
Notice n° 2
ATTENTION:
Remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté dun module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant. La pile contient du lithium et présente donc un risque dexplosion en cas de mauvaise manipulation ou utilisation.
72 5194 Network Attached Storage Model EXU Installation and Users Guide
v Ne la jetez pas à leau. v Ne lexposez pas à une température supérieure à 100 °C. v Ne cherchez pas à la réparer ou à la démonter.
Pour la mise au rebut, reportez-vous à la réglementation en vigueur.
Notice n° 3
ATTENTION:
Si des produits laser sont installés (tels que des unités de CD-ROM ou de DVD, des périphériques contenant des fibres optiques ou des émetteurs-récepteurs), prenez connaissance des informations suivantes:
v Nouvrez pas ces produits pour éviter une exposition directe au rayon
laser. Vous ne pouvez effectuer aucune opération de maintenance à lintérieur.
v Pour éviter tout risque dexposition au rayon laser, respectez les consignes
de réglage et dutilisation des commandes, ainsi que les procédures décrites dans le présent document.
DANGER
Certains produits laser contiennent une diode laser de classe 3A ou 3B. Prenez connaissance des informations suivantes:
Rayonnement laser lorsque le carter est ouvert. Évitez de regarder fixement le faisceau ou de lobappliance à laide dinstruments optiques. Évitez une exposition directe au rayon.
Notice n° 4
18 kg 32 kg 55 kg
Appendix D. Safety notices 73
ATTENTION:
Faites-vous aider pour soulever ce produit.
Notice n° 5
ATTENTION:
Le bouton de mise sous tension/hors tension de lunité et linterrupteur dalimentation du bloc dalimentation ne coupent pas larrivée de courant électrique à lintérieur de la machine. Il se peut que votre unité dispose de plusieurs cordons dalimentation. Pour isoler totalement lunité du réseau électrique, débranchez tous les cordons dalimentation des socles de prise de courant.
2 1
Notice n° 10
ATTENTION:
Ne posez pas dobjet dont le poids dépasse 82 kg sur les unités montées en armoire.
74 5194 Network Attached Storage Model EXU Installation and Users Guide
Wichtig:
Alle Sicherheitshinweise in dieser appliance-Bibliothek beginnen mit einer Nummer. Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den übersetzten Versionen dieses Hinweises in diesem Abschnitt.
Wenn z. B. ein Sicherheitshinweis mit der Nummer 1 beginnt, so erscheint die übersetzung für diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis
1.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
Hinweis 1
VORSICHT
Elektrische Spannungen von Netz-, Telefon- und Datenübertragungsleitungen sind gefährlich.
Aus Sicherheitsgründen: v Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine
Installations-, Wartungs- oder Rekonfigurationsarbeiten durchführen.
v Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem
Schutzkontakt anschließen.
v Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit
ordnungsgemäß geerdetem Schutzkontakt anschließen.
v Signalkabel möglichst einhändig anschließen oder lösen. v Keine Geräte einschalten, wenn die Gefahr einer Beschädigung durch Feuer,
Wasser oder andere Einflüsse besteht.
v Die Verbindung zu den angeschlossenen Netzkabeln,
Telekommunikationssystemen, Netzwerken und Modems ist vor dem öffnen des Gehäuses zu unterbrechen. Es sei denn, dies ist in den zugehörigen Installations- und Konfigurationsprozeduren anders angegeben.
v Nur nach den nachfolgend aufgeführten Anweisungen arbeiten, die für
Installation, Transport oder öffnen von Gehäusen von Personal Computern oder angeschlossenen Einheiten gelten.
Kabel anschlieβen: Kabel lösen:
1. Alle Geräte ausschalten und Netzstecker ziehen.
2. Zuerst alle Kabel an Einheiten anschließen.
3. Signalkabel an Anschlußbuchsen anschließen.
4. Netzstecker an Steckdose anschließen.
5. Gerät einschalten.
1. Alle Geräte ausschalten.
2. Zuerst Netzstecker von Steckdose lösen.
3. Signalkabel von Anschlußbuchsen lösen.
4. Alle Kabel von Einheiten lösen.
Appendix D. Safety notices 75
Hinweis 2
ACHTUNG:
Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller. Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung explodieren.
Die Batterie nicht:
v mit Wasser in Berührung bringen. v über 100 C erhitzen. v reparieren oder zerlegen.
Die örtlichen Bestimmungen für die Entsorgung von Sondermüll beachten.
Hinweis 3
ACHTUNG:
Wenn ein Laserprodukt (z. B. CD-ROM-Laufwerke, DVD-Laufwerke, Einheiten mit Glasfaserkabeln oder Transmitter) installiert ist, beachten Sie folgendes.
v Das Entfernen der Abdeckungen des CD-ROM-Laufwerks kann zu gefährlicher
Laserstrahlung führen. Es befinden sich keine Teile innerhalb des CD-ROM-Laufwerks, die vom Benutzer gewartet werden müssen. Die Verkleidung des CD-ROM-Laufwerks nicht öffnen.
v Steuer- und Einstellelemente sowie Verfahren nur entsprechend den
Anweisungen im vorliegenden Handbuch einsetzen. Andernfalls kann gefährliche Laserstrahlung auftreten.
VORSICHT
Manche CD-ROM-Laufwerke enthalten eine eingebaute Laserdiode der Klasse 3A oder 3B. Die nachfolgend aufgeführten Punkte beachten.
Laserstrahlung bei geöffneter Tür. Niemals direkt in den Laserstrahl sehen, nicht direkt mit optischen Instrumenten betrachten und den Strahlungsbereich meiden.
76 5194 Network Attached Storage Model EXU Installation and Users Guide
Hinweis 4
18 kg 32 kg 55 kg
ACHTUNG:
Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten.
Hinweis 5
ACHTUNG:
Mit dem Betriebsspannungsschalter an der Vorderseite des appliances und dem Betriebsspannungsschalter am Netzteil wird die Stromversorgung für den appliance nicht unterbrochen. Der appliance könnte auch mehr als ein Netzkabel aufweisen. Um die gesamte Stromversorgung des appliances auszuschalten, muß sichergestellt werden, daß alle Netzkabel aus den Netzsteckdosen herausgezogen wurden.
2 1
Hinweis 10
Appendix D. Safety notices 77
ACHTUNG:
Keine Gegenstände, die mehr als 82 kg wiegen, auf Rack-Einheiten ablegen.
78 5194 Network Attached Storage Model EXU Installation and Users Guide
Importante:
Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione appliance Library iniziano con un numero. Questo numero viene utilizzato per confrontare
avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione.
Ad esempio, se un avviso di attenzione inizia con il numero 1, la relativa versione tradotta è presente in questa sezione con la stessa numerazione.
Prima di eseguire una qualsiasi istruzione, accertarsi di leggere tutti gli avvisi di attenzione e di pericolo.
Avviso 1
PERICOLO
La corrente elettrica circolante nei cavi di alimentazione, del telefono e di segnale è pericolosa.
Per evitare il pericolo di scosse elettriche: v Non collegare o scollegare i cavi, non effettuare linstallazione, la manutenzione
o la riconfigurazione di questo prodotto durante i temporali.
v Collegare tutti i cavi di alimentazione ad una presa elettrica correttamente
cablata e munita di terra di sicurezza.
v Collegare qualsiasi apparecchiatura collegata a questo prodotto ad una presa
elettrica correttamente cablata e munita di terra di sicurezza.
v Quando possibile, collegare o scollegare i cavi di segnale con una sola mano. v Non accendere qualsiasi apparecchiatura in presenza di fuoco, acqua o se sono
presenti danni allapparecchiatura stessa.
v Scollegare i cavi di alimentazione, i sistemi di telecomunicazioni, le reti e i
modem prima di aprire i coperchi delle unità, se non diversamente indicato nelle procedure di installazione e configurazione.
v Collegare e scollegare i cavi come descritto nella seguente tabella quando si
effettuano linstallazione, la rimozione o lapertura dei coperchi di questo prodotto o delle unità collegate.
Per collegare: Per scollegare:
1. SPEGNERE tutti i dispositivi.
2. Collegare prima tutti i cavi alle unità.
3. Collegare i cavi di segnale ai connettori.
4. Collegare i cavi di alimentazione alle prese elettriche.
5. ACCENDERE le unità.
1. SPEGNERE tutti i dispositivi.
2. Rimuovere prima i cavi di alimentazione dalle prese elettriche.
3. Rimuovere i cavi di segnale dai connettori.
4. Rimuovere tutti i cavi dalle unità.
Appendix D. Safety notices 79
Avviso 2
ATTENZIONE:
Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore. La batteria contiene litio e può esplodere se utilizzata, maneggiata o smaltita impropriamente.
Evitare di:
v Gettarla o immergerla in acqua v Riscaldarla ad una temperatura superiore ai 100°C v Cercare di ripararla o smontarla
Smaltire secondo la normativa in vigore (D.Lgs 22 del 5/2/9) e successive disposizioni nazionali e locali.
Avviso 3
ATTENZIONE:
Quando si installano prodotti laser come, ad esempio, le unità DVD, CD-ROM, a fibre ottiche o trasmettitori, prestare attenzione a quanto segue:
v Non rimuovere i coperchi. Lapertura dei coperchi di prodotti laser può
determinare lesposizione a radiazioni laser pericolose. Allinterno delle unità non vi sono parti su cui effettuare lassistenza tecnica.
v Lutilizzo di controlli, regolazioni o lesecuzione di procedure non descritti nel
presente manuale possono provocare lesposizione a radiazioni pericolose.
PERICOLO
Alcuni prodotti laser contengono allinterno un diodo laser di Classe 3A o Classe 3B. Prestare attenzione a quanto segue:
Aprendo lunità vengono emesse radiazioni laser. Non fissare il fascio, non guardarlo direttamente con strumenti ottici ed evitare lesposizione diretta al fascio.
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Avviso 4
18 kg 32 kg 55 kg
ATTENZIONE:
Durante il sollevamento della macchina seguire delle norme di sicurezza.
Avviso 5
ATTENZIONE:
Il pulsante del controllo dellalimentazione situato sullunità el’interruttore di alimentazione posto sullalimentatore non disattiva la corrente elettrica fornita allunità.L’unità potrebbe disporre di più di un cavo di alimentazione. Per disattivare la corrente elettrica dallunità, accertarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentazione.
2 1
Avviso 10
Appendix D. Safety notices 81
ATTENZIONE:
Non poggiare oggetti che pesano più di 82 kg sulla parte superiore delle unità montate in rack.
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Appendix D. Safety notices 83
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Appendix D. Safety notices 85
Importante:
Todas las declaraciones de precauciín de esta Biblioteca del servidor empiezan con un número. Dicho número se emplea para establecer una referencia cruzada de una declaraciín de precauciín o peligro en inglés con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secciín.
Por ejemplo, si una declaraciín de peligro empieza con el número 1, las traducciones de esta declaraciín de precauciín aparecen en esta secciín bajo Declaraciín1.
Lea atentamente todas las declaraciones de precauciín y peligro antes de llevar a cabo cualquier operaciín.
Declaración1
PELIGRO
La corriente eléctrica de los cables telefínicos, de alimentaciín y de comunicaciones es perjudicial.
Para evitar una descarga eléctrica: v No conecte ni desconecte ningún cable ni realice las operaciones de instalaciín,
mantenimiento o reconfiguraciín de este producto durante una tormenta.
v Conecte cada cable de alimentaciín a una toma de alimentaciíneléctrica con
conexiín a tierra y cableado correctos.
v Conecte a tomas de alimentaciín con un cableado correcto cualquier equipo que
vaya a estar conectado a este producto.
v Si es posible, utilice una sola mano cuando conecte o desconecte los cables de
sent.al.
v No encienda nunca un equipo cuando haya riesgos de incendio, de inundaciíno
de daños estructurales.
v Desconecte los cables de alimentaciín, sistemas de telecomunicaciones, redes y
mídems conectados antes de abrir las cubiertas del dispositivo a menos que se indique lo contrario en los procedimientos de instalaciín y configuraciín.
v Conecte y desconecte los cables tal como se describe en la tabla siguiente
cuando desee realizar una operaciín de instalaciín, de traslado o de apertura de las cubiertas para este producto o para los dispositivos conectados.
Para la conexin Para la desconexiín
1. APÁGUELO todo.
2. En primer lugar, conecte los cables a los dispositivos.
3. Conecte los cables de señal a los conectores.
4. Conecte cada cable de alimentaciínala toma de alimentaciín.
5. ENCIENDA el dispositivo.
1. APÁGUELO todo.
2. En primer lugar, retire cada cable de alimentaciíndelatomadealimentaciín.
3. Retire los cables de señal de los conectores.
4. Retire los cables de los dispositivos.
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Declaración2
PRECAUCIÓN:
Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene un mídulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de mídulo, que ha de estar creado por el mismo fabricante. La batería contiene litio y puede explotar si el usuario no la utiliza ni la maneja de forma adecuada o si no se desprende de la misma como corresponde.
No realice las acciones siguientes:
v Arrojarla al agua o sumergirla v Calentarla a una temperatura que supere los 100°C (212°F) v Repararla o desmontarla
Despréndase de la batería siguiendo los requisitos que exija el reglamento o la legislaciín local.
Declaración3
PRECAUCIÓN:
Cuando instale productos láser (como, por ejemplo, CD-ROM, unidades DVD, dispositivos de fibra íptica o transmisores), tenga en cuenta las advertencias siguientes:
v No retire las cubiertas. Si retira las cubiertas del producto láser, puede quedar
expuesto a radiaciínláser perjudicial. Dentro del dispositivo no existe ninguna pieza que requiera mantenimiento.
v El uso de controles o ajustes o la realizaciín de procedimientos que no sean los
que se han especificado aquí pueden dar como resultado una exposiciín perjudicial a las radiaciones.
PELIGRO
Appendix D. Safety notices 87
Algunos productos láser contienen un diodo de láser incorporado de Clase 3A o de Clase 3B. Tenga en cuenta la advertencia siguiente.
Cuando se abre, hay radiaciínláser. No mire fijamente el rayo ni lleve a cabo ningún examen directamente con instrumentos ípticos; evite la exposiciín directa al rayo.
Declaración4
18 kg (37 libras) 32 kg (70,5 libras) 55 kg (121,2 libras)
PRECAUCIÓN:
Tome medidas de seguridad al levantar el producto.
Declaración5
PRECAUCIÓN:
El botín de control de alimentaciín del dispositivo y el interruptor de alimentaciínde la fuente de alimentaciín no apagan la corriente eléctrica suministrada al dispositivo. Es posible también que el dispositivo tenga más de un cable de alimentaciín. Para eliminar la corriente eléctrica del dispositivo, asegúrese de desconectar todos los cables de alimentaciín de la fuente de alimentaciín.
2 1
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Declaración10
PRECAUCIÓN:
No coloque ningún objeto que pese más de 82 kg (180 libras) encima de los dispositivos montados en bastidor.
Appendix D. Safety notices 89
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