Before using this information and the product it
supports, be sure to read the general information
under “Notices” at the back of this manual.
First Edition (February 1998)
The following paragraph does not apply to the United
Kingdom or any country where such provisions are
inconsistent with local law: INTERNATIONAL
BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions,
therefore, this statement may not apply to you.
This publication could include technical inaccuracies or
typographical errors. Changes are periodically made to
the information herein; these changes will be incorporated
in new editions of the publication. IBM may make
improvements and/or changes in the product(s) and/or the
program(s) described in this publication at any time.
This publication was developed for products and services
offered in the United States of America. IBM may not offer
the products, services, or features discussed in this
document in other countries, and the information is subject
to change without notice. Consult your local IBM
representative for information on the products, services,
and features available in your area.
Requests for technical information about IBM products
should be made to your IBM reseller or IBM marketing
representative.
Copyright International Business Machines
Corporation 1998. All rights reserved.
Note to U.S. Government users–Documentation related to
Restricted rights–Use, duplication, or disclosure is subject
to restrictions set forth in GSA ADP Schedule Contract
with IBM Corp.
iiIBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
About This Manual
This manual contains service and reference information for
IBM ThinkPad 310, 310D, 310E or 310ED (2600) products.
Use this manual along with the advanced diagnostic tests
to troubleshoot problems effectively.
The manual is divided into sections as follows:
The Introduction section provides general information,
guidelines, and safety information required to service
computers.
The product-specific section includes service,
reference, and product-specific parts information.
Important
This manual is intended for trained servicers who are
familiar with ThinkPad products. Use this manual
along with the advanced diagnostic tests to
troubleshoot problems effectively.
Before servicing an IBM mobile product, be sure to
review the safety information under “Safety Notices
(Multi-lingual Translations)” on page ix and “Safety
Information” on page xvi.
iii
Related Publications
The following mobile product publications are available
through IBM or your IBM Authorized Dealer.
PublicationPart, Form Number
Mobile Systems HMM
Volume 1: Laptop,
Notebook, Portable, and
ThinkPad Computers
(Models L40, CL57, N45,
N51, P70/P75, ThinkPad
300, 350, 500, 510, 710T,
Expansion Unit, Dock I,
Dock II)
Mobile Systems HMM
Volume 2: ThinkPad
Computers
(Model 340, 355, 360, 370,
700, 701, 720, 750, 755)
Mobile Systems HMM
Volume 3: ThinkPad
Computers
(Model 365, 380, 385, 560,
760, SelectaDock
Mobile Systems HMM
Volume 4: ThinkPad
Computers
(Model 365, 380, 385, 560,
760, 765, 770, SelectaDock
30H2356, S82G-1501-01
30H2357, S82G-1502-03
84H8099, S82G-1503-05
05L1271, S05L-1270-01
Related Diskettes
The following diskettes are available through IBM or your
IBM Authorized Dealer.
310ED (2600-Bxx/Dxx) System Unit Parts Listing. . 85
310E/310ED (2600-Axx/Bxx/Cxx/Dxx/Exx/Fxx) System
Unit FRU List.................. 86
310E/310ED LCD Unit Parts Listing........ 89
310/310E/310D/310ED Miscellaneous and Other Parts 91
Copyright IBM Corp. 1998 v
viIBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
Introduction
Important
Diskette fixes are customer installable. The diskette
fixes are located on the PC Company Bulletin Board
Service (BBS). The direct phone line for modem
connection is 919-557-0001 or tieline 255-0001.
Advise customers to contact the PC Company
HelpCenter at 800-772-2227 if they need assistance in
obtaining or installing any diskette fixes.
Customers in Canada should call IBM HelpPC at
800-565-3344 for assistance or down-load information.
The Canadian BBS phone numbers are:
Montreal 514-938-3022
Toronto 905-316-4255
Vancouver 604-664-6464
Winnipeg 204-934-2735
FRU Replacement Strategy
Ensure that all diskette fixes are installed prior to replacing
any FRUs. And, use the following strategy to prevent
unnecessary FRU replacement and service expense:
If you are instructed to replace a FRU and that
does not correct the problem, reinstall the original
FRU before you continue.
Some computers have both a processor board and a
system board. If you are instructed to replace either
the processor board or the system board, and the first
board that you replaced does not correct the problem,
reinstall the original board, then replace the other
(processor or system) board.
If an adapter or device consists of more than one
FRU, an error code may be caused by any of the
FRUs. Before replacing the adapter or device,
remove the FRUs, one by one, to see if the
symptoms change. Replace only the FRU that
changed the symptoms.
Attention
A customized setup configuration (other than default
settings) may exist on the computer you are servicing.
Running Automatic Configuration may alter those
settings. Note the current configuration settings (using
the View Configuration option) and verify that the
settings are in place when service is complete.
The advanced diagnostic tests are intended to test
IBM products. Non-IBM products or modified options can
give false errors and invalid responses.
Copyright IBM Corp. 1998
only
vii
Hard Disk Drive Replacement Strategy:
Always try to run a low-level format before replacing a hard
disk drive.
Attention
The drive startup sequence in the computer you are
servicing might have been changed. Be extremely
careful during write operations such as copying,
saving, or formatting. Data or programs can be
overwritten if you select an incorrect drive.
How to Use Error Messages
Use the error codes displayed on the screen to diagnose
failures. If more than one error code is displayed, begin
the diagnosis with the first error code. The cause of the
first error code can result in false error codes being
displayed. If no error code is displayed, see if the error
symptom is listed in the Symptom-to-FRU Index for the
computer you are servicing.
How to Read POST Error Messages
POST error messages are displayed on the screen as
three, four, five, or eight digits. The error messages that
can be displayed as shorter POST messages are
highlighted in this index. Some digits will represent
different information for SCSI errors versus non-SCSI
errors.
The following example shows which digits display the
shorter POST error messages and also defines the SCSI
information in an eight-digit error message.
All SCSI devices are set to a different SCSI ID.
Duplicate SCSI ID settings can generate a false error
message. Use the SCSI ID to determine whether the error
message is coming from an internal or an external device.
Device Code │ Logical Unit Number (SCSI)
viiiIBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
Safety Notices (Multi-lingual
Translations)
In this manual, safety notices appear in English with a
page number reference to the appropriate multi-lingual,
translated safety notice found in this section.
The following safety notices are provided in English,
French, German, Italian, and Spanish languages.
Safety Notice 1
Before the computer is powered-on after FRU
replacement, make sure all screws, springs, or other
small parts are in place and are not left loose inside
the computer. Verify this by shaking the computer
and listening for rattling sounds. Metallic parts or
metal flakes can cause electrical shorts.
Avant de remettre l'ordinateur sous tension après
remplacement d'une unité en clientèle, vérifiez que
tous les ressorts, vis et autres pièces sont bien en
place et bien fixées. Pour ce faire, secouez l'unité et
assurez-vous qu'aucun bruit suspect ne se produit.
Des pièces métalliques ou des copeaux de métal
pourraient causer un court-circuit.
Bevor nach einem FRU-Austausch der Computer
wieder angeschlossen wird, muß sichergestellt
werden, daß keine Schrauben, Federn oder andere
Kleinteile fehlen oder im Gehäuse vergessen wurden.
Der Computer muß geschüttelt und auf
Klappergeräusche geprüft werden. Metallteile oder
-splitter können Kurzschlüsse erzeugen.
Prima di accendere l'elaboratore dopo che é stata
effettuata la sostituzione di una FRU, accertarsi che
tutte le viti, le molle e tutte le altri parti di piccole
dimensioni siano nella corretta posizione e non siano
sparse all'interno dell'elaboratore. Verificare ciò
scuotendo l'elaboratore e prestando attenzione ad
eventuali rumori; eventuali parti o pezzetti metallici
possono provocare cortocircuiti pericolosi.
Antes de encender el sistema despues de sustituir
una FRU, compruebe que todos los tornillos, muelles
y demás piezas pequeñas se encuentran en su sitio y
no se encuentran sueltas dentro del sistema.
Compruébelo agitando el sistema y escuchando los
posibles ruidos que provocarían. Las piezas metálicas
pueden causar cortocircuitos eléctricos.
Introduction ix
Safety Notice 2
Some standby batteries contain a small amount of
nickel and cadmium. Do not disassemble it, recharge
it, throw it into fire or water, or short-circuit it. Dispose
of the battery as required by local ordinances or
regulations. Use only the battery in the appropriate
parts listing. Use of an incorrect battery can result in
ignition or explosion of the battery.
Certaines batteries de secours contiennent du nickel
et du cadmium. Ne les démontez pas, ne les
rechargez pas, ne les exposez ni au feu ni à l'eau.
Ne les mettez pas en court-circuit. Pour les mettre au
rebut, conformez-vous à la réglementation en vigueur.
Lorsque vous remplacez la pile de sauvegarde ou
celle de l'horloge temps réel, veillez à n'utiliser que les
modèles cités dans la liste de pièces détachées
adéquate. Une batterie ou une pile inappropriée
risque de prendre feu ou d'exploser.
Die Bereitschaftsbatterie, die sich unter dem
Diskettenlaufwerk befindet, kann geringe Mengen
Nickel und Cadmium enthalten. Sie darf nur durch die
Verkaufsstelle oder den IBM Kundendienst
ausgetauscht werden. Sie darf nicht zerlegt,
wiederaufgeladen, kurzgeschlossen, oder Feuer oder
Wasser ausgesetzt werden. Die Batterie kann
schwere Verbrennungen oder Verätzungen
verursachen. Bei der Entsorgung die örtlichen
Bestimmungen für Sondermüll beachten. Beim
Ersetzen der Bereitschafts- oder Systembatterie nur
Batterien des Typs verwenden, der in der
Ersatzteilliste aufgeführt ist. Der Einsatz falscher
Batterien kann zu Entzündung oder Explosion führen.
Alcune batterie di riserva contengono una piccola
quantità di nichel e cadmio. Non smontarle, ricaricarle,
gettarle nel fuoco o nell'acqua né cortocircuitarle.
Smaltirle secondo la normativa in vigore (DPR 915/82,
successive disposizioni e disposizioni locali). Quando
si sostituisce la batteria dell'RTC (real time clock) o la
batteria di supporto, utilizzare soltanto i tipi inseriti
nell'appropriato Catalogo parti. L'impiego di una
batteria non adatta potrebbe determinare l'incendio o
l'esplosione della batteria stessa.
Algunas baterías de reserva contienen una pequeña
cantidad de níquel y cadmio. No las desmonte, ni
recargue, ni las eche al fuego o al agua ni las
cortocircuite. Deséchelas tal como dispone la
normativa local. Utilice sólo baterías que se
encuentren en la lista de piezas. La utilización de una
batería no apropiada puede provocar la ignición o
explosión de la misma.
xIBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
Safety Notice 3
The battery pack contains small amounts of nickel.
Do not disassemble it, throw it into fire or water, or
short-circuit it. Dispose of the battery pack as
required by local ordinances or regulations. Use only
the battery in the appropriate parts listing when
replacing the battery pack. Use of an incorrect battery
can result in ignition or explosion of the battery.
La batterie contient du nickel. Ne la démontez pas,
ne l'exposez ni au feu ni à l'eau. Ne la mettez pas en
court-circuit. Pour la mettre au rebut, conformez-vous
à la réglementation en vigueur. Lorsque vous
remplacez la batterie, veillez à n'utiliser que les
modèles cités dans la liste de pièces détachées
adéquate. En effet, une batterie inappropriée risque
de prendre feu ou d'exploser.
Akkus enthalten geringe Mengen von Nickel. Sie
dürfen nicht zerlegt, wiederaufgeladen,
kurzgeschlossen, oder Feuer oder Wasser ausgesetzt
werden. Bei der Entsorgung die örtlichen
Bestimmungen für Sondermüll beachten. Beim
Ersetzen der Batterie nur Batterien des Typs
verwenden, der in der Ersatzteilliste aufgeführt ist.
Der Einsatz falscher Batterien kann zu Entzündung
oder Explosion führen.
La batteria contiene piccole quantità di nichel. Non
smontarla, gettarla nel fuoco o nell'acqua né
cortocircuitarla. Smaltirla secondo la normativa in
vigore (DPR 915/82, successive disposizioni e
disposizioni locali). Quando si sostituisce la batteria,
utilizzare soltanto i tipi inseriti nell'appropriato
Catalogo parti. L'impiego di una batteria non adatta
potrebbe determinare l'incendio o l'esplosione della
batteria stessa.
Las baterías contienen pequeñas cantidades de
níquel. No las desmonte, ni recargue, ni las eche al
fuego o al agua ni las cortocircuite. Deséchelas tal
como dispone la normativa local. Utilice sólo baterías
que se encuentren en la lista de piezas al sustituir la
batería. La utilización de una batería no apropiada
puede provocar la ignición o explosión de la misma.
Introduction xi
Safety Notice 4
The lithium battery can cause a fire, explosion, or
severe burn. Do not recharge it, remove its polarized
connector, disassemble it, heat it above 100°C
(212°F), incinerate it, or expose its cell contents to
water. Dispose of the battery as required by local
ordinances or regulations. Use only the battery in the
appropriate parts listing. Use of an incorrect battery
can result in ignition or explosion of the battery.
La pile de sauvegarde contient du lithium. Elle
présente des risques d'incendie, d'explosion ou de
brûlures graves. Ne la rechargez pas, ne retirez pas
son connecteur polarisé et ne la démontez pas. Ne
l'exposez pas à une temperature supérieure à 100°C,
ne la faites pas brûler et n'en exposez pas le contenu
à l'eau. Mettez la pile au rebut conformément à la
réglementation en vigueur. Une pile inappropriée
risque de prendre feu ou d'exploser.
Die Systembatterie ist eine Lithiumbatterie. Sie kann
sich entzünden, explodieren oder schwere
Verbrennungen hervorrufen. Batterien dieses Typs
dürfen nicht aufgeladen, zerlegt, über 100 C erhitzt
oder verbrannt werden. Auch darf ihr Inhalt nicht mit
Wasser in Verbindung gebracht oder der zur richtigen
Polung angebrachte Verbindungsstecker entfernt
werden. Bei der Entsorgung die örtlichen
Bestimmungen für Sondermüll beachten. Beim
Ersetzen der Batterie nur Batterien des Typs
verwenden, der in der Ersatzteilliste aufgeführt ist.
Der Einsatz falscher Batterien kann zu Entzündung
oder Explosion führen.
La batteria di supporto e una batteria al litio e puo
incendiarsi, esplodere o procurare gravi ustioni.
Evitare di ricaricarla, smontarne il connettore
polarizzato, smontarla, riscaldarla ad una temperatura
superiore ai 100 gradi centigradi, incendiarla o gettarla
in acqua. Smaltirla secondo la normativa in vigore
(DPR 915/82, successive disposizioni e disposizioni
locali). L'impiego di una batteria non adatta potrebbe
determinare l'incendio o l'esplosione della batteria
stessa.
La bateria de repuesto es una bateria de litio y puede
provocar incendios, explosiones o quemaduras
graves. No la recargue, ni quite el conector
polarizado, ni la desmonte, ni caliente por encima de
los 100°C (212°F), ni la incinere ni exponga el
contenido de sus celdas al agua. Deséchela tal como
dispone la normativa local.
xiiIBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
Safety Notice 5
If the LCD breaks and the fluid from inside the LCD
gets into your eyes or on your hands, immediately
wash the affected areas with water for at least 15
minutes. Seek medical care if any symptoms from the
fluid are present after washing.
Si le panneau d'affichage à cristaux liquides se brise
et que vous recevez dans les yeux ou sur les mains
une partie du fluide, rincez-les abondamment pendant
au moins quinze minutes. Consultez un médecin si
des symptômes persistent après le lavage.
Die Leuchtstoffröhre im LCD-Bildschirm enthält
Quecksilber. Bei der Entsorgung die örtlichen
Bestimmungen für Sondermüll beachten. Der
LCD-Bildschirm besteht aus Glas und kann
zerbrechen, wenn er unsachgemäß behandelt wird
oder der Computer auf den Boden fällt. Wenn der
Bildschirm beschädigt ist und die darin befindliche
Flüssigkeit in Kontakt mit Haut und Augen gerät,
sollten die betroffenen Stellen mindestens 15 Minuten
mit Wasser abgespült und bei Beschwerden
anschließend ein Arzt aufgesucht werden.
Nel caso che caso l'LCD si dovesse rompere ed il
liquido in esso contenuto entrasse in contatto con gli
occhi o le mani, lavare immediatamente le parti
interessate con acqua corrente per almeno 15 minuti;
poi consultare un medico se i sintomi dovessero
permanere.
Si la LCD se rompe y el fluido de su interior entra en
contacto con sus ojos o sus manos, lave
inmediatamente las áreas afectadas con agua durante
15 minutos como mínimo. Obtenga atención medica
si se presenta algún síntoma del fluido despues de
lavarse.
Introduction xiii
Safety Notice 6
To avoid shock, do not remove the plastic cover that
surrounds the lower portion of the inverter card.
Afin d'éviter tout risque de choc électrique, ne retirez
pas le cache en plastique protégeant la partie
inférieure de la carte d'alimentation.
Aus Sicherheitsgründen die Kunststoffabdeckung, die
den unteren Teil der Spannungswandlerplatine umgibt,
nicht entfernen.
Per evitare scosse elettriche, non rimuovere la
copertura in plastica che avvolge la parte inferiore
della scheda invertitore.
Para evitar descargas, no quite la cubierta de plástico
que rodea la parte baja de la tarjeta invertida.
Safety Notice 7
Though main batteries have low voltage, a shorted or
grounded battery can produce enough current to burn
combustible materials or personnel.
Bien que le voltage des batteries principales soit peu
élevé, le court-circuit ou la mise à la masse d'une
batterie peut produire suffisamment de courant pour
brûler des matériaux combustibles ou causer des
brûlures corporelles graves.
Obwohl Hauptbatterien eine niedrige Spannung
haben, können sie doch bei Kurzschluß oder Erdung
genug Strom abgeben, um brennbare Materialien zu
entzünden oder Verletzungen bei Personen
hervorzurufen.
Sebbene le batterie di alimentazione siano a basso
voltaggio, una batteria in corto circuito o a massa può
fornire corrente sufficiente da bruciare materiali
combustibili o provocare ustioni ai tecnici di
manutenzione.
Aunque las baterías principales tienen un voltaje bajo,
una batería cortocircuitada o con contacto a tierra
puede producir la corriente suficiente como para
quemar material combustible o provocar quemaduras
en el personal.
xivIBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
Safety Notice 8
Before removing any FRU, power-off the computer,
unplug all power cords from electrical outlets, remove
the battery pack, then disconnect any interconnecting
cables.
Avant de retirer une unité remplaçable en clientèle,
mettez le système hors tension, débranchez tous les
cordons d'alimentation des socles de prise de courant,
retirez la batterie et déconnectez tous les cordons
d'interface.
Die Stromzufuhr muß abgeschaltet, alle Stromkabel
aus der Steckdose gezogen, der Akku entfernt und
alle Verbindungskabel abgenommen sein, bevor eine
FRU entfernt wird.
Prima di rimuovere qualsiasi FRU, spegnere il
sistema, scollegare dalle prese elettriche tutti i cavi di
alimentazione, rimuovere la batteria e poi scollegare i
cavi di interconnessione.
Antes de quitar una FRU, apague el sistema,
desenchufe todos los cables de las tomas de corriente
eléctrica, quite la batería y, a continuación,
desconecte cualquier cable de conexión entre
dispositivos.
Introduction xv
Safety Information
The following section contains the safety information that
you need to be familiar with before servicing an IBM
mobile computer.
General Safety
Follow these rules to ensure general safety:
Observe good housekeeping in the area of the
machines during and after maintenance.
When lifting any heavy object:
1. Ensure you can stand safely without slipping.
2. Distribute the weight of the object equally
between your feet.
3. Use a slow lifting force. Never move suddenly
or twist when you attempt to lift.
4. Lift by standing or by pushing up with your leg
muscles; this action removes the strain from the
muscles in your back.
objects that weigh more than 16 kg (35 lb) or
objects that you think are too heavy for you.
Do not perform any action that causes hazards to the
customer, or that makes the equipment unsafe.
Before you start the machine, ensure that other
service representatives and the customer's personnel
are not in a hazardous position.
Place removed covers and other parts in a safe
place, away from all personnel, while you are
servicing the machine.
Keep your tool case away from walk areas so that
other people will not trip over it.
Do not wear loose clothing that can be trapped in the
moving parts of a machine. Ensure that your sleeves
are fastened or rolled up above your elbows. If your
hair is long, fasten it.
Insert the ends of your necktie or scarf inside clothing
or fasten it with a nonconductive clip, approximately 8
centimeters (3 inches) from the end.
Do not wear jewelry, chains, metal-frame eyeglasses,
or metal fasteners for your clothing.
Attention: Metal objects are good electrical
conductors.
Wear safety glasses when you are: hammering,
drilling soldering, cutting wire, attaching springs, using
solvents, or working in any other conditions that might
be hazardous to your eyes.
After service, reinstall all safety shields, guards,
labels, and ground wires. Replace any safety device
that is worn or defective.
Reinstall all covers correctly before returning the
machine to the customer.
Do not attempt to lift any
xviIBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
Electrical Safety
Observe the following rules when working on electrical
equipment.
Important
Use only approved tools and test equipment. Some
hand tools have handles covered with a soft material
that does not insulate you when working with live
electrical currents.
Many customers have, near their equipment, rubber
floor mats that contain small conductive fibers to
decrease electrostatic discharges. Do not use this
type of mat to protect yourself from electrical shock.
Find the room emergency power-off (EPO) switch,
disconnecting switch, or electrical outlet. If an
electrical accident occurs, you can then operate the
switch or unplug the power cord quickly.
Do not work alone under hazardous conditions or
near equipment that has hazardous voltages.
Disconnect all power before:
– Performing a mechanical inspection
– Working near power supplies
– Removing or installing main units
Before you start to work on the machine, unplug the
power cord. If you cannot unplug it, ask the customer
to power-off the wall box that supplies power to the
machine and to lock the wall box in the off position.
If you need to work on a machine that has
electrical circuits, observe the following precautions:
– Ensure that another person, familiar with the
power-off controls, is near you.
Attention: Another person must be there to
switch off the power, if necessary.
– Use only one hand when working with
powered-on electrical equipment; keep the other
hand in your pocket or behind your back.
Attention: There must be a complete circuit to
cause electrical shock. By observing the above
rule, you may prevent a current from passing
through your body.
– When using testers, set the controls correctly
and use the approved probe leads and
accessories for that tester.
– Stand on suitable rubber mats (obtained locally,
if necessary) to insulate you from grounds such
as metal floor strips and machine frames.
Observe the special safety precautions when you
work with very high voltages; these instructions are in
the safety sections of maintenance information. Use
extreme care when measuring high voltages.
exposed
Introduction
xvii
Regularly inspect and maintain your electrical hand
tools for safe operational condition.
Do not use worn or broken tools and testers.
Never assume
from a circuit. First,
powered-off.
Always look carefully for possible hazards in your
work area. Examples of these hazards are moist
floors, nongrounded power extension cables, power
surges, and missing safety grounds.
Do not touch live electrical circuits with the reflective
surface of a plastic dental mirror. The surface is
conductive; such touching can cause personal injury
and machine damage.
Do not service the following parts
when they are removed from their normal operating
places in a machine:
– Power supply units
– Pumps
– Blowers and fans
– Motor generators
and similar units. (This practice ensures correct
grounding of the units.)
If an electrical accident occurs:
– Use caution; do not become a victim
yourself.
– Switch off power.
– Send another person to get medical aid.
that power has been disconnected
check
that it has been
with the power on
Safety Inspection Guide
The intent of this inspection guide is to assist you in
identifying potentially unsafe conditions on these products.
Each machine, as it was designed and built, had required
safety items installed to protect users and service
personnel from injury. This guide addresses only those
items. However, good judgment should be used to identify
potential safety hazards due to attachment of non-IBM
features or options not covered by this inspection guide.
If any unsafe conditions are present, you must determine
how serious the apparent hazard could be and whether
you can continue without first correcting the problem.
Consider these conditions and the safety hazards they
present:
Electrical hazards, especially primary power (primary
voltage on the frame can cause serious or fatal
electrical shock).
Explosive hazards, such as a damaged CRT face or
bulging capacitor
Mechanical hazards, such as loose or missing
hardware
xviiiIBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
The guide consists of a series of steps presented in a
checklist. Begin the checks with the power off, and the
power cord disconnected.
Checklist:
1. Check exterior covers for damage (loose, broken, or
sharp edges).
2. Power-off the computer. Disconnect the power cord.
3. Check the power cord for:
a. A third-wire ground connector in good condition.
Use a meter to measure third-wire ground
continuity for 0.1 ohm or less between the
external ground pin and frame ground.
b. The power cord should be the appropriate type
as specified in the parts listings.
c. Insulation must not be frayed or worn.
4. Remove the cover.
5. Check for any obvious non-IBM alterations. Use
good judgment as to the safety of any non-IBM
alterations.
6. Check inside the unit for any obvious unsafe
conditions, such as metal filings, contamination, water
or other liquids, or signs of fire or smoke damage.
7. Check for worn, frayed, or pinched cables.
8. Check that the power-supply cover fasteners (screws
or rivets) have not been removed or tampered with.
Any computer part containing transistors or integrated
circuits (ICs) should be considered sensitive to electrostatic
discharge (ESD). ESD damage can occur when there is a
difference in charge between objects. Protect against ESD
damage by equalizing the charge so that the machine, the
part, the work mat, and the person handling the part are all
at the same charge.
Notes
1. Use product-specific ESD procedures when they
exceed the requirements noted here.
2. Make sure that the ESD protective devices you
use have been certified (ISO 9000) as fully
effective.
When handling ESD-sensitive parts:
Keep the parts in protective packages until they are
inserted into the product.
Avoid contact with other people.
Wear a grounded wrist strap against your skin to
eliminate static on your body.
Prevent the part from touching your clothing. Most
clothing is insulative and retains a charge even when
you are wearing a wrist strap.
Use the black side of a grounded work mat to provide
a static-free work surface. The mat is especially
useful when handling ESD-sensitive devices.
Select a grounding system, such as those listed
below, to provide protection that meets the specific
service requirement.
Note
The use of a grounding system is desirable but
not required to protect against ESD damage.
– Attach the ESD ground clip to any frame ground,
ground braid, or green-wire ground.
– Use an ESD common ground or reference point
when working on a double-insulated or
battery-operated system. You can use coax or
connector-outside shells on these systems.
– Use the round ground-prong of the AC plug on
AC-operated computers.
Grounding Requirements
Electrical grounding of the computer is required for
operator safety and correct system function. Proper
grounding of the electrical outlet can be verified by a
certified electrician.
xxIBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
Laser Compliance Statement
Some IBM Personal Computer models are equipped from
the factory with a CD-ROM drive. CD-ROM drives are
also sold separately as options. The CD-ROM drive is a
laser product. The CD-ROM drive is certified in the U.S. to
conform to the requirements of the Department of Health
and Human Services 21 Code of Federal Regulations
(DHHS 21 CFR) Subchapter J for Class 1 laser products.
Elsewhere, the drive is certified to conform to the
requirements of the International Electrotechnical
Commission (IEC) 825 and CENELEC EN 60 825 for
Class 1 laser products.
When a CD-ROM drive is installed, note the following.
CAUTION:
Use of controls or adjustments or performance of
procedures other than those specified herein might
result in hazardous radiation exposure.
O uso de controles, ajustes ou desempenho de
procedimentos diferentes daqueles aqui especificados
pode resultar em perigosa exposição à radiação.
Pour éviter tout risque d'exposition au rayon laser,
respectez les consignes de réglage et d'utilisation des
commandes, ainsi que les procédures décrites.
Werden Steuer- und Einstellelemente anders als hier
festgesetzt verwendet, kann gefährliche
Laserstrahlung auftreten.
L'utilizzo di controlli, regolazioni o l'esecuzione di
procedure diverse da quelle specificate possono
provocare l'esposizione a
Introduction xxi
El uso de controles o ajustes o la ejecución de
procedimientos distintos de los aquí especificados
puede provocar la exposición a radiaciones
peligrosas.
Opening the CD-ROM drive could result in exposure to
hazardous laser radiation. There are no serviceable parts
inside the CD-ROM drive. Do not open.
Some CD-ROM drives contain an embedded Class 3A or
Class 3B laser diode. Note the following.
DANGER:
Laser radiation when open. Do not stare into the
beam, do not view directly with optical instruments,
and avoid direct exposure to the beam.
Radiação por raio laser ao abrir. Não olhe fixo no feixe
de luz, não olhe diretamente por meio de instrumentos
óticos e evite exposição direta com o feixe de luz.
Rayonnement laser si carter ouvert. Évitez de fixer le
faisceau, de le regarder directement avec des
instruments optiques, ou de vous exposer au rayon.
Laserstrahlung bei geöffnetem Gerät. Nicht direkt oder
über optische Instrumente in den Laserstrahl sehen
und den Strahlungsbereich meiden.
Kinyitáskor lézersugár ! Ne nézzen bele se szabad
szemmel, se optikai eszközökkel. Kerülje a
sugárnyalábbal való érintkezést !
Aprendo l'unità vengono emesse radiazioni laser. Non
fissare il fascio, non guardarlo direttamente con
strumenti ottici e evitare l'esposizione diretta al fascio.
Radiación láser al abrir. No mire fijamente ni examine
con instrumental óptico el haz de luz. Evite la
exposición directa al haz.
xxiiIBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
ThinkPad 310, 310D, 310E, 310ED
(2600)
Read This First
Before you go to the checkout guide, be sure to read this
section.
Important Notes
Only certified, trained personnel should
service the computer.
Read FRU service procedures before replacing
any FRUs.
Be extremely careful during write operations
such as copy, saving or formatting. Drives in
the computer that you are servicing might have
been rearranged or the drive startup sequence
might have been altered. If you select an
incorrect drive, data or programs can be written
over.
Replace FRUs only for the correct model.
When you replace the FRU, make sure the
model of the machine and FRU part number are
correct by referring to the part list.
FRUs should not be replaced because of a
single, un-reproducible failure. Single failures
can occur from a variety of reasons that have
nothing to do with a hardware defect such as:
cosmic radiation, electrostatic discharge, or
software errors. FRU replacement should be
considered only when a recurring problem exists.
If this is suspected, clear the error log and run
the test again. Do not replace any FRUs if log
errors do not reappear.
Be careful not to replace a non-defective FRU.
How to Use Error Messages: Use the error
codes displayed on the screen to diagnose failures. If
more than one error code is displayed, begin the diagnosis
with the first error code. The cause of the first error code
can result in false error codes being displayed.
How to Diagnose Multiple FRUs: If the adapter
or device has more than one FRU, the error code could be
caused by either FRU. Before replacing multiple FRUs, try
removing or exchanging each FRU, one by one in the
designated sequence, to see if the symptoms change.
What to Do First: The servicer must include the
following in the parts exchange form or part return form
that is attached to the returned FRU:
Copyright IBM Corp. 1998
1
___1.Name and phone number of servicer.
___2.Date of service.
___3.Date when part failed.
___4.Date of purchase.
___5.Failure symptoms, error codes appearing on
display, and beep symptoms.
___6.Procedure index and page number in which
failing FRU was detected.
___7.Failing FRU name and part number.
___8.Machine type, model number, and serial
number.
___9.Customer's name and address.
Before checking problems with the computer, determine
whether or not the damage applies to the warranty by
referring to the following:
Note for Warranty:
During the warranty period, the customer may be
responsible for repair costs if the computer damage was
caused by misuse, accident, modification, unsuitable
physical or operating environment, or improper
maintenance by the customer. The following list provides
some common items that are not covered under warranty
and some symptoms that may indicate the system was
subjected to stresses beyond normal use:
broken pins, or broken connectors caused by
excessive force.
Damage caused by liquid spilled into the system.
Damage caused by improperly inserting a
PCMCIA card or installation of an incompatible
card.
Diskette drive damage caused by pressing the
diskette drive cover or inserting diskettes with
multiple labels.
Damaged or bent diskette eject button.
CD-ROM drive damage caused by excessive
force, shock, or by being dropped.
Fuses blown by attaching a nonsupported device.
Forgotten computer password (making computer
unusable.)
2IBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
Important
If the following symptoms are present, they may
indicate damage caused by non-warranted activity:
Missing parts may be a symptom of unauthorized
service or modification.
HDD spindles can become noisy if subjected to
excessive force or by being dropped.
How to Disable the Power-On Password:
To clear a password from the system, first identify the
password switch by referring to “Switch Locations” on
page 68, then follow the steps below.
1. Power-off the computer.
2. Unplug the AC Adapter and remove the main battery.
3. Remove the keyboard and thermal plate. See
“Keyboard” on page 41 and “Thermal Plate/CPU” on
page 42.
4. Move the switch from Enable to Disable to bypass the
password.
Note: There is one microswitch used to disable the
password. After removing the thermal plate, locate
SW2 (a 4-bit switch) near the lower-left corner of the
CPU socket. The second bit switch (counting from
the lowest side) is the password enable/disable
switch. Turning the switch to the left is enable; to the
right is disable.
5. Plug the AC Adapter, turn on the system, then press
F2 while the ThinkPad logo is being displayed to
enter the BIOS Utility.
Note: If your customer forgot the password, enter
System Security and set Power On Password setting
to [None] to clear password.
6. Save, then exit from the BIOS Utility.
7. Power off.
8. Unplug the power cable or battery.
9. Move the password switch from Disable to Enable.
Note: To reinstall the password, the user must enter
a password in the BIOS Utility.
Checkout Guide
Use the following procedure as a guide for computer
problems.
Note: The diagnostic tests are intended to test only IBM
products. Non-IBM products, prototype cards, or modified
options can give false errors and invalid system responses.
1. Obtain the failing symptoms in as much detail as
possible.
ThinkPad 310, 310D, 310E, 310ED (2600)
3
2. Verify the symptoms by attempting to re-create the
failure by running the diagnostic test or by repeating
the same operation.
3. Use the following table with the verified symptom to
determine which page to go to. Search the
symptoms column and find the description that best
matches your symptom; then go to the page shown in
the “Go to” column.
Symptoms (Verified)Go to
Power failure. (The power
indicator does not go on or
stay on.)
POST does not complete.
No beeps, error codes, or
messages are indicated.
POST detected an error and
displayed numeric error
code with error message.
Other symptoms (such as
LCD display problems)
“Power System Checkout”
on page 8.
“Symptom-to-FRU Index” on
page 14 then see “No
Beep Symptoms” on
page 18.
“Symptom-to-FRU Index” on
page 14.
“Symptom-to-FRU Index” on
page 14 then use the
appropriate information on
pages 18 to 23.
Memory Checkout
DIMMs are available for increasing memory capacity.
Warning: This system will not work without DIMM memory
installed.
Memory errors might stop system operation, show error
messages on the screen, or hang the system. Use the
following procedure to isolate memory problems:
Note: Make sure that the DIMM is properly installed into
the connector. A loose connection can cause an error.
1. Power-off the computer and replace the DIMM.
4IBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
2. Boot from the diagnostics diskette and start the PQA
program (refer to “Running PQA Diagnostics
Program” on page 25).
3. Select the Memory item to run the memory test.
If no error appears, install a new DIMM; if an error
appears, replace the system board.
System Programs in Flash Memory: System
setup programs are stored in flash memory.
Flash Memory Update: A flash memory update is
required for the following conditions:
New versions of system programs.
New features or options are added.
To update the flash memory, do the following:
1. Get the appropriate diskette containing the update.
2. Insert the System Program Service Diskette into drive
A: and power-on the computer.
3. Select Update system programs from the menu.
System Board Checkout
The processing functions are performed by the system
board. Processor problems can also be caused by the
system board.
1. Boot from the diagnostics diskette and start the PQA
program (please refer to “Running PQA Diagnostics
Program” on page 25).
2. Run the System Board test to verify the symptom.
This test verifies both the system board and the CPU.
If the tests detect a system board problem, replace the
system board.
Note: Do not touch the keyboard or pointing device when
the system board test is running. This may cause an
unexpected error.
Keyboard and External Input Device
Checkout
Note: If an external keyboard is attached, remove it if the
internal keyboard is to be tested.
If the internal keyboard does not work or an unexpected
character appears, make sure that the flexible cable
extending from the keyboard is correctly seated in the
connector on the keyboard connection board on the
system board.
If the tests do not detect a keyboard problem, run the
Keyboard test by doing the following:
ThinkPad 310, 310D, 310E, 310ED (2600)
5
1. Boot from the diagnostics diskette and start the PQA
program (please refer to “Running PQA Diagnostics
Program” on page 25).
2. Go to the diagnostic menu screen; select Keyboard
test and press F2 in the test items.
3. Check that when each key is pressed, the key's
position on the keyboard layout on the screen
changes to a black square.
Note: Press Y+Enter to exit the test.
If the tests detect a keyboard problem, do the following
one at a time to correct the problem. Do not replace a
non-defective FRU.
Ensure the keyboard switch is correctly set
Reseat the keyboard flexible cables
Replace the keyboard connection board
Replace the keyboard assembly
Replace the system board
The following external input devices are supported for this
computer:
Numeric keypad
Mouse (PS/2 compatible)
Keyboard
If any of these devices do not work, reseat the cable
connector and repeat the failing operation.
If the problem is not corrected, replace the device, and
then the system board.
Audio Board Checkout
1. Boot from the diagnostics diskette and start the PQA
program (please refer to “Running PQA Diagnostics
Program” on page 25).
2. Go to the diagnostic menu screen; select Audio and
press F2 in the test items.
3. If the test detects a audio board problem, do the
following actions one at a time to correct the problem.
Do not replace a non-defective FRU.
Audio board
System board
TrackPoint III Checkout
The TrackPoint does automatic compensations to adjust
the pointer sensor. During this process, the pointer moves
on the screen automatically for a short time. This
self-acting pointer movement can occur when a slight,
steady pressure is applied to the TrackPoint pointer while
the computer is powered on or while the system is running,
or when readjustment is required because the temperature
6IBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
has exceeded its normal temperature range. This
symptom does not indicate a hardware problem. No
service actions are necessary if the pointer movement
stops in a short period of time.
If a click button problem or pointing stick problem occurs,
do the following:
1. Boot from the diagnostics diskette and start the PQA
program (please refer to “Running PQA Diagnostics
Program” on page 25).
2. Go to the diagnostic Manual Test menu.
3. Press F2 in the test items.
4. Press the left and right click buttons.
5. Use the pointing stick to move the cursor to the 4
corners.
If either the pointing stick or the click button does not work,
perform the following actions, one at a time, to correct the
problem. Do not replace a non-defective FRU.
Reseat the keyboard flexible cables and the
TrackPoint flexible cable.
Reseat the flexible cable connecting the TrackPoint
board via the system board.
Replace the TrackPoint board (under the click
buttons).
Replace the keyboard.
Replace the system board.
Diskette Drive Test
Do the following to isolate the problem to a controller,
drive, or diskette. A scratch, write enabled, non-defective,
high-density (2HD) diskette is required.
Warning: Make sure that the diskette does not have more
than one label attached to it. Multiple labels can cause
damage to the drive or can cause the drive to fail.
Do the following to select the test device:
1. Boot from the diagnostics diskette and start the PQA
program (please refer to “Running PQA Diagnostics
Program” on page 25).
2. Go to the diagnostic Diskette Drive in the test items.
3. Press F2 in the test items.
4. Follow the instructions in the message window.
If an error occurs with the internal diskette drive, reseat the
connector on the system board.
If the error still remains:
1. Reseat the diskette drive cable.
2. Replace the diskette drive cable.
ThinkPad 310, 310D, 310E, 310ED (2600)
7
3. Replace the diskette drive flexible cable.
4. Replace the system board.
If an error occurs when the external diskette drive is
attached through the external diskette drive connector and
there is no internal diskette drive, reseat the connector. If
the error still remains, perform the following actions, one at
a time.
1. Replace the external FDD cable.
2. Replace the diskette drive.
3. Replace the system board.
CD-ROM Drive Test
Do the following to isolate the problem to a controller,
drive, or CD-ROM. Make sure that the CD-ROM does not
have a label attached to it. The label can cause damage
to the drive or can cause the drive to fail.
Do the following to select the test device:
1. Boot from the diagnostics diskette and start the PQA
program (please refer to “Running PQA Diagnostics
Program” on page 25).
2. Go to the diagnostic CD-ROM in the test items.
3. Press F2 in the test items.
4. Follow the instructions in the message window.
If an error occurs, reseat the connector on the system
board.
If the error still remains:
1. Reseat the CD-ROM cable.
2. Replace the CD-ROM drive.
3. Replace the system board.
Power System Checkout
To verify the symptom of the problem, power-on the
computer using each of the power sources as follows:
1. Remove the battery pack, diskette drive, and hard
disk drive.
2. Connect the AC Adapter and check that power is
supplied.
3. Install the diskette drive or hard disk drive one at a
time, and check that power is supplied from each
power source.
If you suspect a power problem, see an appropriate power
supply check listed below:
Checking the AC Adapter
Checking Operational Charging
Checking the Battery Pack
8IBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
Checking the AC Adapter:
You are here because
the computer fails only when the AC Adapter is used.
If the power-on indicator of the AC Adapter does not turn
on, make sure of the following:
Power cord is not damaged.
Power cord is securely connected to the AC Adapter
and AC power outlet.
If the above confirmation does not solve the problem,
replace the AC Adapter.
If the power-on indicator of the AC Adapter is on, then
proceed to the next step.
1. Unplug the AC Adapter cable from the computer and
measure the output voltage at the plug of the AC
Adapter cable.
PinVoltage (V dc)
119.0 to 20.5
2Ground
Replace the system board.
If the problem is still not corrected, go to
“Undetermined Problems” on page 23.
If the voltage is not correct, go to the next step.
2. Unplug the AC Adapter cable from the AC power
outlet and wait five minutes or longer to allow the
over-voltage protection circuit of the AC Adapter to be
fully discharged and initialized.
3. Plug the AC Adapter cable into the AC power outlet.
4. Measure the output voltage of the AC Adapter.
5. If the voltage is still not correct, replace the AC
Adapter.
Note: An audible noise from the AC Adapter does not
always indicate a defective adapter.
ThinkPad 310, 310D, 310E, 310ED (2600)9
Checking Operational Charging: To check
operational charging, use a discharged battery pack or a
battery pack that has less than 50% of the total power
remaining when installed in the computer.
Perform operational charging:
1. If the battery status indicator does not turn on,
remove the battery pack and allow it to return to room
temperature.
2. Reinstall the battery pack. If the charge indicator still
does not turn on, replace the battery pack.
Checking the Battery Pack: Do the following:
1. Power-off the computer.
2. Remove the battery pack and measure the voltage
between battery terminals 1(+) and 6 (-). See the
following figure:
TerminalVoltage (V dc) / Signal
10 to 13
2ID
3Thermal
4Data
5Reserved
6Ground
Note: Signal lines, not used in these steps, are used
for communication between the system and the
battery.
3. If the voltage is less than +11.0 V dc, the battery pack
has been discharged. Recharge the battery pack.
If the voltage is still less than +11.0 V dc after
recharging, replace the battery.
Note: If the voltage of the battery pack is 0 V dc, it
is not defective.
10IBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
BIOS Utility
Your computer has a BIOS Utility that allows you to
configure the computer and its hardware settings.
Note: The computer is also bundled with a Windows 95based computer management utility similar in function to
the BIOS Utility called the Notebook Manager.
The computer is already correctly configured for you. If
you make any changes to the computer or you receive an
Equipment Configuration Error message (error code 246)
after you power-on the computer, you need to run the
BIOS Utility.
The BIOS Utility has the following functions:
Change the system date or time
Set the power-saving modes and timers
Set, change, or remove a system password
Change the system boot drive or display device
Add or remove serial and parallel devices
Set the video display features
Press F2 while the ThinkPad logo is being displayed to
enter the BIOS Utility. The main screen displays.
Note: If the Setup password is set, you need to enter the
Setup password to gain access to the BIOS Utility.
àð
BIOS Utility
System Security
↑↓=Move highlight bar, Enter=Select, Esc=Exit
á
There are four main menu items:
Basic System Settings
System Security
Power Management Settings
Load Setup Default Settings
ThinkPad 310, 310D, 310E, 310ED (2600)
Basic System Settings
Power Management Settings
Load Setup Default Settings
ñ
11
Navigating the BIOS Utility Screens
From the main menu screen, press ↑ or ↓ to move
from one menu item to another and press Enter to
select a menu.
Parameters displayed in low brightness (grayed-out)
are not user-configurable. The computer detects and
sets the values for these parameters.
Press ↑ or ↓ to move from one parameter to another.
Press ← or → to change parameter settings. You
have to change some settings when you add a
component to the computer.
Most of the parameters are self-explanatory.
To exit a main menu item, press Esc.
When you press Esc to exit the BIOS Utility from the
main menu screen, the following prompt appears:
àð
Do you want to save CMOS data?
[Yes][No]
á
Select Yes to save the changes you made to the
configuration values or No to abandon the changes
and retain the current values.
ñ
Power Management Features
Two power management modes are provided by the
computer to reduce power consumption and prolong
battery power.
Standby Mode: When in standby mode, the
following occurs:
The LCD backlight turns off.
The hard disk motor stops.
Events that cause the computer to enter standby mode:
Standby requested by the Fn key. (Fn+F7)
The LCD is closed.
The specified time (standby timer in the BIOS Utility)
has elapsed from the last operation with the
keyboard, mouse, hard disk drive, parallel connector,
or diskette drive.
The battery condition is low and hibernation is not
enabled (when Sleep Manager is not installed and the
12IBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
hibernation file is not present or invalid). The battery
power indicator blinks amber.
Events that cause the computer to exit standby mode:
The LCD is opened.
The ring indicator (RI) is signaled by a serial or
PCMCIA device.
Any key or pointing device operation.
Note: If the computer enters standby mode and the
computer is using a communication or I/O PC Card, the
PC Card and application program remain active.
Hibernation Mode: When in hibernation mode, the
following occurs:
The system status, RAM, VRAM, and setup data are
stored on the hard disk.
The system is powered off.
Events that cause the computer to enter hibernation mode:
Hibernation requested by the Fn key. (Fn+F8)
The specified time (hibernation timer in the BIOS
Utility) has elapsed from the last operation with the
keyboard, mouse, hard disk drive, parallel connector,
or diskette drive.
A critical low battery condition occurs and hibernation
is enabled (when Sleep Manager is installed and the
hibernation file is present and valid).
Note: The computer cannot enter hibernation mode
when a communication or I/O PC Card is being used
by the computer.
Events that cause the computer to exit hibernation mode:
The power-on switch is operated.
When power is turned on, the hibernation history in
the boot record on the hard disk is recognized and
system status is restored from the hard disk to
resume operation.
ThinkPad 310, 310D, 310E, 310ED (2600)
13
Symptom-to-FRU Index
The Symptom-to-FRU Index lists the symptoms and errors
and the possible causes. The most likely cause is listed
first.
Note: Perform the FRU replacement or actions in the
sequence shown in the FRU/Action columns. If a FRU
did not solve the problem, put the original part back in the
computer. Do not replace a non- defective FRU.
This index can also be used to help you decide which
FRUs to have available when servicing a computer.
Numeric error codes show the errors detected in POST or
system operation (runtime). In the following error codes, X
can be any number. If no codes are available, use
narrative symptoms. If the symptom is not listed, go to
“Undetermined Problems” on page 23.
Note: For any IBM device not supported by the diagnostic
codes in this ThinkPad computer, see the manual for that
device.
Numeric Error Codes and Messages
Error
Code
POST
010Memory Error
01164KB System
015Battery is
020Keyboard
MessageFRU/Action in Sequence
at MMMM:
SSSS:
OOOOh
(R:xxxxh,
W:xxxxh)
Management
Memory Bad
Critical Low
Interface
Error
Note: The
message only
appears for a
few seconds.
1. Go to “Memory Checkout”
on page 4.
2. DIMM
3. System board
1. Enter BIOS Utility to
execute Load Setup Default
Setting, then reboot system.
2. DIMM
3. System board
1. Go to “Checking the Battery
Pack” on page 10.
2. Battery
3. Battery connector board
4. Charger board
5. System board
1. Go to “Keyboard and
External Input Device
Checkout” on page 5.
2. Ensure that the keyboard
switch is correctly set.
3. Reseat the keyboard
flexible cables.
4. Replace the keyboard
connection board.
5. Replace the keyboard
assembly.
6. Replace the system board.
14IBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
Error
Code
021Keyboard
022Keyboard
030Pointing
031Pointing
040Diskette Drive
045CPU Clock
MessageFRU/Action in Sequence
Error or
Keyboard Not
Connected
Note: The
message only
appears for a
few seconds.
Locked
Note: The
message only
appears for a
few seconds.
Device Error
Note: The
message only
appears for a
few seconds.
Device
Interface
Error
Note: The
message only
appears for a
few seconds.
Controller
Error
Mismatch
1. Go to “Keyboard and
External Input Device
Checkout” on page 5.
2. Ensure that the keyboard
switch is correctly set.
3. Reseat the keyboard
flexible cables.
4. Replace the keyboard
connection board.
5. Replace the keyboard
assembly.
6. Replace the system board.
1. Go to “Keyboard and
External Input Device
Checkout” on page 5.
2. Check the external
keyboard lock at the rear, if
the keyboard has security
feature.
1. Go to “Keyboard and
External Input Device
Checkout” on page 5.
2. Ensure that the keyboard
switch is correctly set.
3. Reseat the keyboard
flexible cables.
4. Replace the keyboard
connection board.
5. Replace the keyboard
assembly.
6. Replace the system board.
1. Go to “Keyboard and
External Input Device
Checkout” on page 5.
2. Ensure that the keyboard
switch is correctly set.
3. Reseat the keyboard
flexible cables.
4. Replace the keyboard
connection board.
5. Replace the keyboard
assembly.
6. Replace the system board.
1. Go to “Diskette Drive Test”
on page 7.
2. Ensure the diskette drive
configuration setting in
BIOS Utility is correct.
3. Diskette drive cable
4. Diskette drive
5. System board
1. Enter BIOS Utility to
execute Load Setup Default
Setting, then reboot system.
2. Ensure the CPU frequency
switches are set correctly.
ThinkPad 310, 310D, 310E, 310ED (2600)15
Error
Code
047Diskette
048Diskette Write
050IDE Drive 0
054IDE Drive(s)
055Hard disk
056IDE Drive 0
070Real Time
071CMOS
MessageFRU/Action in Sequence
Drive(s)
Disabled
Protected
Error
Disabled
drive(s) Write
Protected
Auto
Detection
Failed
Clock Error
Battery Bad
1. Ensure the diskette drive is
not set to [Disabled] in the
“System Security” of BIOS
Utility.
2. Diskette drive cable
3. Diskette drive
1. Ensure the diskette drive is
not set to [Write Protect All
Sectors] in the “System
Security” of BIOS Utility.
2. Diskette drive cable
3. Diskette drive
1. Ensure the hard disk 0 is
set to [Auto] in the Basic
System Settings of BIOS
Utility.
2. Hard disk connector board
3. Hard disk drive
4. System board
1. Ensure the hard disk drive
is not set to [Disabled] in
the System Security of
BIOS Utility.
2. Diskette drive cable
3. Diskette drive
1. Ensure the hard disk drive
is not set to [Write protect
Boot Sector] in the System
Security of BIOS Utility.
2. Hard disk connector board.
3. Hard disk drive
4. System board
1. Ensure the hard disk 0 is
set to [Auto] in the Basic
System Settings of BIOS
Utility.
2. Hard disk connector board
3. Hard disk drive
4. System board
1. Reset Time in the Basic
System Settings of BIOS
Utility.
2. Backup battery (RTC
battery)
3. System board
1. Enter BIOS Utility to
execute Load Setup Default
Settings.
2. Backup battery (RTC
battery)
3. System board
16IBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
Error
Code
072CMOS
081System
082IRQ Setting
246Equipment
System Operation (Runtime)
103Press <Esc>
MessageFRU/Action in Sequence
Checksum
Error
Resource
Conflict
Error
Configuration
Error
to turn off
NMI or other
key to reboot
1. Enter BIOS Utility to
execute Load Setup Default
Settings, then reboot
system.
2. Backup battery (RTC
battery)
3. System board
1. Enter BIOS Utility to
execute Load Setup Default
Settings, then reboot
system.
2. Remove the
non-factory-installed
adapter card and reboot
system.
1. Enter BIOS Utility to
execute Load Setup Default
Settings, then reboot
system.
2. Remove the
non-factory-installed
adapter card and reboot
system.
1. Ensure the equipment
(diskette drive, hard disk
drive, keyboard, external
mouse, etc.) are connected
properly and are set
correctly in BIOS Utility.
2. Hard disk connector board
3. Hard disk drive
4. System board
1. Enter BIOS Utility to
execute Load Setup Default
Settings, then reboot
system.
2. Remove the
non-factory-installed
adapter card and reboot
system.
Beep Symptoms
Symptom/ErrorFRU/Action in Sequence
Insert system
diskette and
press <Enter>
key to reboot
ThinkPad 310, 310D, 310E, 310ED (2600)17
1. Ensure the “System boot drive” in
the System Security of BIOS
Utility is not set to [Drive A].
2. Ensure the diskette drive
configuration setting in BIOS Utility
is correct.
3. Diskette drive
4. Hard disk connector board
5. Hard disk drive
6. System board
No Beep Symptoms
Symptom/ErrorFRU/Action in Sequence
No beep, poweron indicator on,
and a blank LCD
during POST
No beep, poweron indicator not
on, and a blank
LCD during
POST
No beep, poweron indicator on,
and a blank LCD
during POST.
No beep, poweron indicator on,
and a blinking
cursor only
during POST.
No beep during
POST but
system runs
correctly.
1. Ensure all connectors are securely
seated.
2. Reseat the CPU
3. CPU
4. System board
1. Reseat the LCD Connectors
2. Power source (battery & adapter).
See “Power System Checkout” on
page 8.
3. Audio connector board
4. Charger board
5. Hard disk drive
6. LCD inverter ID
7. LCD FPC Cable
8. LCD inverter
9. LCD
10. System board
1. Reseat the DIMM.
2. Reseat the LCD Connectors.
3. Hard disk/CD-ROM/diskette drive
connectors
4. Hard disk drive
5. Keyboard
6. LCD inverter ID
7. LCD FPC Cable
8. LCD inverter
9. LCD
10. System board
1. Reseat the LCD Connectors
2. Reseat Hard disk/CD-ROM/
diskette drive connectors
3. Hard disk drive
4. LCD inverter ID
5. LCD FPC Cable
6. LCD inverter
7. LCD
8. System board
System board
Note: The buzzer is on the system
board.
LCD-Related Symptoms
Important: The notebook computer LCD contains over
921,000 thin-film transistors (TFTs). A small number of
missing, discolored, or lighted dots (on all the time) is
characteristic of TFT LCD technology, but excessive pixel
problems can cause viewing concerns. The LCD should
be replaced if the number of missing, discolored, or lighted
dots in any background is 21 or more.
18IBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
Symptom/ErrorFRU/Action in Sequence
No beep,
power-on
indicator on, and
a blank LCD
during POST
LCD
backlight
not working
LCD too
dark
LCD
brightness
cannot be
adjusted
LCD
contrast
cannot be
adjusted
LCD screen
unreadable
Characters
missing
pels
Screen
abnormal
Wrong color
displayed
LCD has extra
horizontal or
vertical lines
displayed.
1. Reseat the LCD Connectors.
2. Hard disk connector board.
3. Hard disk
4. Keyboard
5. LCD inverter ID
6. LCD FPC Cable
7. LCD inverter
8. LCD
9. System board
1. Enter BIOS Utility to execute Load
Setup Default Settings, then
reboot system.
2. Reseat the LCD Connectors.
3. Keyboard (if control is from the
keyboard).
4. LCD inverter ID
5. LCD FPC Cable
6. LCD inverter
7. LCD
8. System board
1. Reseat all LCD Connectors.
2. LCD inverter ID
3. LCD FPC Cable
4. LCD inverter
5. LCD
6. System board
1. LCD
2. LCD inverter ID
3. LCD inverter
4. System board
Keyboard/TrackPoint-Related
Symptoms
Symptom/ErrorFRU/Action in Sequence
Keyboard (one
or more keys)
does not work.
TrackPoint does
not work.
ThinkPad 310, 310D, 310E, 310ED (2600)19
1. Go to “Keyboard and External
Input Device Checkout” on
page 5.
2. Reseat the three keyboard cables.
3. Keyboard
4. System board
1. Go to “TrackPoint III Checkout” on
page 6.
2. Reseat TrackPoint cables.
3. Reseat the three keyboard cables.
4. TrackPoint board
5. Keyboard
6. System board
Indicator-Related Symptoms
Symptom/ErrorFRU/Action in Sequence
Indicator
incorrectly
remains off or
on, but system
runs correctly
1. Reseat the Audio connector
board.
2. Audio connector board
3. System board
Power-Related Symptoms
Symptom/ErrorFRU/Action in Sequence
Power shuts
down during
operation.
The system will
not power-on.
The system will
not power-off.
Battery cannot
be charged.
1. Go to “Power System Checkout”
on page 8.
2. AC Adapter
3. Battery Pack
4. Battery connector board
5. Charger board
6. System board
1. Go to “Power System Checkout”
on page 8.
2. AC Adapter
3. Charger board
4. System board
1. Go to “Power System Checkout”
on page 8.
2. Press the power shutdown switch
for more than 3 seconds.
3. Charger board
4. System board
1. Go to “Power System Checkout”
on page 8.
2. Battery
3. Charger board
4. System board
PC Card (PCMCIA)-Related Symptoms
Symptom/ErrorFRU/Action in Sequence
System cannot
detect the PC
Card (PCMCIA)
PCMCIA slot pin
is damaged.
1. PC Card (PCMCIA) slots
assembly
2. System board
PC Card (PCMCIA) slots assembly
Memory-Related Symptoms
Symptom/ErrorFRU/Action in Sequence
Memory count
(size) appears
different from
actual size.
20IBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
1. Go to “Memory Checkout” on
page 4.
2. Enter BIOS Utility to execute Load
Setup Default Settings, then
reboot system.
3. DIMM
4. System board
Speaker-Related Symptoms
Symptom/ErrorFRU/Action in Sequence
Speakers have
noise or no
sound comes
from system
1. Chassis (speaker on chassis)
2. Audio connector board
3. System board
Power Management-Related Symptoms
Symptom/ErrorFRU/Action in Sequence
The system will
not enter
hibernation.
The system will
not wake up
from hibernation.
The system will
not enter
standby after
closing the LCD.
The system will
not resume after
opening the
LCD.
Battery fuel
gauge does not
go higher than
90%.
System
configuration
does not match
the installed
devices.
1. Go to “Hibernation Mode” on
page 13 and see the note.
2. Ensure the “System Hibernation
Timer” in the Power Management
Settings of BIOS Utility is not set
to [OFF].
3. Boot an operating system and
press Fn+F8 and see if the
computer enters hibernation
mode.
4. Keyboard connector board
5. Keyboard
6. Hard disk connector board
7. Hard disk drive
8. System board
1. Keyboard connector board
2. Keyboard
3. Hard disk connector board
4. Hard disk drive
5. System board
1. Ensure the “System Standby
Timer” in the Power Management
Settings of BIOS Utility is not set
to [OFF].
2. Chassis (LCD cover switch on
chassis)
3. System board
1. Chassis (LCD cover switch on
chassis)
2. System board
1. 1. Remove battery pack and let it
cool for 2 hours.
2. Refresh battery (continue to use
battery until power off, then
charge battery).
3. Battery
4. Charger board
5. System board
1. Enter BIOS Utility to execute Load
Setup Default Settings, then
reboot system.
2. Reseat Hard
disk/diskette/CD-ROM drive
connector.
ThinkPad 310, 310D, 310E, 310ED (2600)21
Symptom/ErrorFRU/Action in Sequence
System hangs
intermittently.
In DOS or
Windows,
multimedia
programs, no
sound comes
from the
computer. (Only
system beeps
are heard at
power-on)
1. Hard disk/diskette/CD-ROM drive
connector
2. Fan (go to “Running Fan
Diagnostics Program” on
page 29).
3. System board
1. Go to “Audio Board Checkout” on
page 6.
2. Audio connector board
3. Chassis (speaker on chassis)
4. System board
Peripheral-Device-Related Symptoms
Symptom/ErrorFRU/Action in Sequence
External display
does not work
correctly.
Printer problems.1. Run printer self-test.
Serial or parallel
port device
problems.
1. Use BOTH display mode, press
Fn+F3.
2. System board
2. Printer driver
3. Printer cable
4. Ensure the “On Board
Communication Ports” in the
System Security of BIOS Utility is
correct.
5. System Board
1. Device driver
2. Device cable
3. Device
4. Ensure the “On Board
Communication Ports” in the
System Security of BIOS Utility is
correct.
5. System board
Intermittent Problems
Intermittent system hang problems can be caused by a
variety of reasons that have nothing to do with a hardware
defect, such as cosmic radiation, electrostatic discharge, or
software errors. FRU replacement should only be
considered when a recurring problem exists.
When analyzing the intermittent problem, do the following:
1. Run the diagnostic test for system board at least 10
times.
2. If no error is detected, do not replace any FRUs.
3. If any error is detected, replace the FRU. Rerun the
test to verify that there are no more errors.
22IBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
Undetermined Problems
You are here because the diagnostic tests did not identify
which adapter or device failed, installed devices are
incorrect, a short circuit is suspected, or the system is
inoperative. Follow the procedures below to isolate the
failing FRU.
Verify that the power supply being used at the time of the
failure is operating correctly.
1. Power-off the computer.
2. Check the cables, wires, and connectors for short
circuits and open circuits. Visually check them for
damage. If any problems are found, replace the
FRU.
3. Remove or disconnect all of the following devices:
Non-IBM devices
Printer, external mouse, keyboard, and other
external devices
Battery pack
Hard disk drive
Diskette drive/CD-ROM drive
DIMM
PC Card(PCMCIA)
4. Power-on the computer.
5. Determine if the problem has changed.
6. If the problem does not occur again, reconnect the
removed devices one at a time until you find the
failing FRU.
7. If the problem remains, replace the following FRUs
one at a time. Do not replace a non-defective FRU.
Keyboard Connector Board
Charger Board
Audio Connector Board
LCD Assembly
System Board
ThinkPad 310, 310D, 310E, 310ED (2600)
23
Related Service Procedures
This section provides information about the following:
“Status Indicators.”
“Power Switch” on page 25.
“Running PQA Diagnostics Program” on page 25.
“Fn Key Combinations” on page 30.
Status Indicators
The system status LED indicators show the current
computer status in green and amber using symbols. The
following shows the location of each symbol and the
meaning of each indicator.
SymbolColorMeaning
.1/ BatteryGreenEnough battery power
OrangeThe battery pack is being
Blinking
orange
.2/ Hard disk or
CD-ROM in use
.3/ Numeric lockGreenIndicates that the numeric
OrangeAppears when data is read
remains for operation.
charged.
The battery pack needs
charging. When the lamp
starts blinking orange, the
computer beeps three
times.
from or written to the hard
disk or read from the
CD-ROM. Do not enter
hibernation mode or turn off
the computer when this
indicator is on.
keypad on the keyboard is
enabled. The keypad is
enabled and disabled by
pressing and holding the
Shift key, and pressing the
NumLk key.
24IBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
SymbolColorMeaning
.4/ Caps lockGreenIndicates that the Caps
.5/ Scroll lockGreenAlternately turns on and off
.6/ Power onGreenIndicates that the computer
Lock mode is enabled. All
alphabetic characters (A- Z)
are entered in capital letters
without using the Shift key.
The Caps Lock mode is
enabled and disabled by
pressing the Caps Lock
key.
each time the ScrLk key is
pressed. While this
indicator is on, the Arrow
keys are used as
screen-scroll function keys.
In this state, the cursor
cannot be moved with the
Arrow keys. Not all
application programs
support this function.
is operational. This
indicator is on when the
computer is on.
Power Switch
The system has no Power Shutdown Switch. If the
computer cannot be turned off by pressing the power
switch, try holding it for more then 3 seconds to force
system shutdown.
Diagnostic Program Diskette
Diagnostic Program Diskette contains the following two
programs:
PQA Diagnostic Program
Fan Diagnostic Program
Running PQA Diagnostics Program
Important: Before running PQA Diagnostic Program, make
sure that the write enable tab of the Diagnostic Program
Diskette is set to enable.
Important: Before using PCMCIA Diagnostic in PQA
Diagnostic Program, press F2 while the ThinkPad logo is
being displayed after power-on to enter the BIOS Utility.
Select “System Security” and set enabled for “CardBus
Support” by pressing the → key.
Note: Some test items require the tools below:
FDD Erasable 2HD diskette
Parallel Wrap plug (P/N: 72X8546)
Serial Wrap plug (P/N: 72X8546)
PCMCIA PC test card (P/N 35G4703)
CD-ROM, Any data and audio CDs
Boot from the Diagnostic Program Diskette and select PQA
System Diagnostics Program from PC DOS 7.0 Startup
Menu, the PQA main menu appears on screen.
Press → or ← to move around the main menu. Press
Enter to enable the selected option. The main options are
Diag, Result, SysInfo, Option and Exit.
The Diag option lets you select testing items and times.
The following screen appears when you select Diag from
the main menu.
This screen allows you to specify the number of tests to
perform. The options are as follows:
Manual Test Performs a single test and checks the
selected test items in sequence.
26IBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
Auto Test Performs multiple tests of the selected
items and checks the selected test items in sequence.
Note: PCMCIA Diagnostic supports manual test only. Do
not select PCMCIA Diagnostic in Auto Test.
The screen below appears if you select AUTO Test.
Specify the desired number of tests and press Enter.
After you specify the number of tests to perform, the
screen shows a list of test items (see below).
Press ↑or ↓ to move the highlight bar from one item to
another. Press Space to enable or disable the item. The
> mark indicates that there are available suboptions.
Press Enter to view the available suboptions of each
selected item. Press Esc to close the submenu.
The right corner screen information gives you the available
function keys and the specified test number.
ThinkPad 310, 310D, 310E, 310ED (2600)
27
SpaceEnables/disables the item
EscExits the program
F1Help
F2Tests the selected item(s)
EnterOpens the available suboptions
Test
Times
Indicates the number of tests to perform.
Note: The F1 and F2 keys function only after you finish
configuring the Test option.
PC Test Card LED
The green LED on the PC test card turns on when the
PCMCIA test is running. If the LED does not turn on,
check that the card is installed correctly by reseating the
card. If it still does not turn on after it is reseated, try
using another slot for the test. If the LED still does not
turn on and the test fails, replace the FRU shown by the
diagnostic error code.
PQA Diagnostic Program Error Codes
and Messages
Error
Code
System
16XXRTC(Backup
1XXXCPU or System
2XXXMemory error 1. Reseat CPU
3XXXKeyboard error 1. Reseat Keyboard
4XXXVideo errorSystem board
5XXXParallel Port
6XXXSerial port or
7XXXDiskette drive
8XXXHard disk error1. Load BIOS Default
9XXXCD-ROM error1. Reseat CD-ROM cable
MessageFRU/Action in Sequence
battery error
board error
error
system board
error
error
Backup battery
1. Reload BIOS default
setting.
2. CPU
3. System board
2. DIMM
3. System board
2. Keyboard
3. System board
System board
System board
1. Diskette drive
2. System board
Setting
2. Hard disk connector
board
3. Hard disk
2. CD-ROM drive
3. System board
28IBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
Error
Code
10XXXCPU or System
11XXXPointing device
PCMCIA
X
XXXX
MessageFRU/Action in Sequence
board error
error
PCMCIA error1. Replace PC Card
1. CPU
2. System board
1. TrackPoint board FPC
cable
2. TrackPoint board
3. Keyboard
4. System board
2. PCMCIA slots
assembly
3. System board
Running Fan Diagnostics Program
The system is equipped with sensors to protect against
system overheating. By setting video controller and
processor thermal thresholds, the system can turn on the
cooling fan or shut down automatically when temperatures
reach the defined threshold parameters.
Systems experiencing frequent auto sensor shutdown may
need to reset the thermal sensor threshold (refer to
“Setting Thermal Sensor Threshold”) and execute the fan
test to ensure the cooling fan is operating normally.
Follow the steps below to use Fan Diagnostics Program:
1. Boot from the Diagnostic Program Diskette.
2. Select Fan Diagnostics from PC DOS 7.0 Startup
Menu.
3. Follow the instruction on screen to execute fan
diagnostics.
Note: If test failed, try reseating the fan connector or
replacing the fan.
Utility Program Diskette
The Utility Program Diskette contains a variety of programs
as further explained in this section.
Setting Thermal Sensor Threshold
The system is equipped with sensors to protect against
system overheating. By setting video controller and
processor thermal thresholds, the system can turn on the
cooling fan or shut down automatically when temperatures
reach the defined threshold parameters.
Systems experiencing frequent auto sensor shutdown may
need to reset the thermal sensor threshold and execute
the fan test to ensure the normal operation of the cooling
fan (refer to “Running Fan Diagnostics Program”).
Follow the steps below to set thermal threshold:
ThinkPad 310, 310D, 310E, 310ED (2600)
29
1. Boot from the Utility Program Diskette.
2. Select Thermal Sensor Utility from PC DOS 7.0
Startup Menu, then the system thermal is executed.
Setting Inverter ID
There is an EEROM in the inverter which stores its
supported LCD type ID code. If you replace the LCD with
a different brand, the ID information in the inverter EEROM
should be updated.
Follow the steps below to set the LCD Inverter ID:
1. Boot from the Utility Program Diskette.
2. Select Inverter ID Utility from PC DOS 7.0 Startup
Menu.
3. Follow the instructions on screen to read current or to
set a new inverter ID code.
Note: When you set a new inverter ID and the new
LCD is not yet enabled (to function), connect an
external monitor to see the program execution
process.
Important: Make sure the new ID code you choose
corresponds with the LCD brand and type. If you
write a wrong ID into the inverter, just reboot and
re-execute the program and input the correct ID code.
4. Restart computer - the new LCD should work
normally.
Note: If LCD does not display after changing the ID
code, make sure you write the correct ID code, or try
reseating the LCD FPC cable connectors.
Fn Key Combinations
The following table shows the Fn key and function key
combinations and their corresponding functions.
The Fn key works independently from the operating
system. The operating system obtains the status through
the system management interface to control the system.
Fn +Description
F1Hotkey help
F2Brightness/Contrast control
F3LCD/CRT/Both display switching
F4Fuel-Gauge display ON/OFF
F5Audio volume control
1
Ctrl+Alt+F6 on the external keyboard if one is attached.
2
Ctrl+Alt+F7 on the external keyboard if one is attached.
3
Ctrl+Alt+F8 on the external keyboard if one is attached.
30IBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
Fn +Description
1
F6
Power Management Settings and System
Information screens
2
F7
F8
Right
3
Standby invocation
Hibernation invocation
Scale increase (used with Fn+F2, Fn+F5)
arrow
Left
Scale decrease (used with Fn+F2, Fn+F5)
arrow
EscHotkey Icon Escape
ThinkPad 310, 310D, 310E, 310ED (2600)31
Product Overview
The following is an overview of the system features.
FeatureDescription
Processor 310/310D (2600-1xx/2xx/3xx/7xx) Intel
Bus
architecture
DIMM 16MB, or 32MB DIMM card, maximum
CMOS
RAM
SVGA
Video
Audio Yamaha Sound Chip
Diskette
drive
Hard disk
drive
CD-ROM
drive
PCMCIA
Cards
Pentium Processor (133 MHz)
310E/310ED
(2600-4xx/5xx/6xx/8xx/Exx) Intel
Pentium Processor with MMX
Technology (133/150 MHz)
310E/310ED
(2600-Axx/Bxx/Cxx/Dxx/Fxx) Intel
Pentium Processor with MMX
Technology (166 MHz)
PCI 5V
64MB (144-pin EDO)
256KB
11.3-inch, 65,536 colors, 800x600 pixel
TFT color LCD
11.3-inch, 256 colors, 800x600 pixel
DSTN color LCD
12.1-inch, 256 colors, 800x600 pixel
DSTN color LCD
12.1-inch, 65,536 colors, 800x600 pixel
TFT color LCD
Internal speakers
1.44MB (3-mode), 3.5-inch
310/310D (2600-1xx/2xx/3xx/7xx)
1.0GB, 2.5-inch, IDE interface
310E/310ED (2600-4xx/5xx/6xx/8xx)
1.62GB, 2.5-inch, IDE interface
310E/310ED
(2600-Axx/Bxx/Cxx/Dxx/Exx/Fxx) 2.1GB,
2.5-inch, IDE interface
310/310D, 310E/310ED 5.25-inch, X10
speed, IDE interface
310E/310ED (2600-Bxx/Dxx) 5.25-inch,
X20 speed, IDE interface
One Type III or two Type II
CardBus, ZV Port
32IBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
FRU Removals and Replacements
This section contains information about removals and
replacements.
Do not damage any parts. Only certified and trained
personnel should service the computer.
The arrows in this section show the direction of
movement to remove a FRU, or to turn a screw to
release the FRU. The arrows are marked in numeric
order, in square callouts, to show the correct
sequence of removal.
Any FRUs that must be removed in order to remove
the failing FRU are listed at the top of the page.
To replace a FRU, reverse the removal procedure
and follow any notes that pertain to replacement.
See “Locations” on page 65 for internal cable
connections and arrangement information.
When replacing a FRU, use the correct screw size, as
shown in the procedure.
CAUTION:
Before removing any FRU, power-off the computer,
unplug all power cords from electrical outlets, remove
the battery pack, and then disconnect any
interconnecting cables.
CAUTION:
The battery pack contains small amounts of nickel. Do
not disassemble it, throw it into fire or water, or shortcircuit it. Dispose of the battery pack as required by
local ordinances or regulations.
Warning: Before the computer is powered-on after FRU
replacement, make sure all screws, springs, or other small
parts, are in place and are not left loose inside the
computer. Verify this by shaking the computer and
listening for rattling sounds. Metallic parts or metal flakes
can cause electrical short circuits.
Warning: The system board is sensitive to, and can be
damaged by electronic discharge. Establish personal
grounding by touching a ground point with one hand before
touching these units. An electrostatic discharge (ESD)
strap must be used to establish personal grounding.
ThinkPad 310, 310D, 310E, 310ED (2600)
33
Screw Type Example Explanation
IllustrationSizeHead and Color
M2 x 4LFlat head, black or
silver
M2 x 6LPan head, black or
M3 x 6LBind head, black or
silver
silver
Note: Some screws have nylock paste (on the grooves)
for better friction and increased stability.
Some screws have bracket supports.
FPC Cable Connector Type
Unplugging the Cable
To unplug the cable, first unlock the connector by pulling
up the two clasps on both sides of the connector with a
plastic tool. Then carefully pull out the cable from the
connector.
Plugging the Cable
To plug the cable back, first make sure that the connector
is unlocked, then plug the cable into the connector. With a
plastic tool, press the two clasps on both sides of the
connector to secure the cable in place.
34IBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
I/O Door
Press the rear connector door latch to open the door.
Remove the center latch; then remove the rear connector
door by flexing it.
Battery Pack and Battery Pack Door
Reverse the steps above to install a battery pack.
ThinkPad 310, 310D, 310E, 310ED (2600)
35
Hard Disk Drive and Hard Disk Drive
Door
Turn the computer upside down.
StepSize
(Quantity)
.1/M2 x 6L (1)Flat head,
Head and
Color
black
Memo
Note: Make sure you use the correct screw when
replacing.
Reverse the steps above to install a hard disk drive.
36IBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
Warning: Do not drop or apply any shock to the hard disk
drive. The hard disk drive is sensitive to physical shock.
Incorrect handling can cause damage and permanent loss
of data on the hard disk. Before removing the hard disk
drive, have the user make a backup copy of all the
information on the hard disk. Never remove the hard disk
drive while the system is operating or is in hibernation
mode.
ThinkPad 310, 310D, 310E, 310ED (2600)
37
DIMM and DIMM Door
Turn the computer upside down.
StepSize
(Quantity)
.1/M2 x 5L (1)Bind head,
Head and
Color
black
Memo
Note: The screw does not separate from the DIMM cover.
Note: When installing the DIMM, do the following:
1. Find the notch on the side of the DIMM.
2. With the notched end of the DIMM toward the right
side of the socket, insert the DIMM, at an angle of
approximately 20° , into the socket; then press it
firmly.
3. Pivot the DIMM until it snaps into place.
38IBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
Side View
Hinge Cover
ThinkPad 310, 310D, 310E, 310ED (2600)39
StepSize
(Quantity)
.1/M2 x 4L (4)Flat head,
Head and
Color
black
Memo
Note: Make sure you use the correct screw when
replacing.
40IBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
Keyboard
Hinge Covers (5)
When replacing the keyboard unit, connect the keyboard
connector as shown in the figure; then replace the
keyboard. (The leftmost and rightmost connectors should
be unlocked by lifting the clasps from under them. Unlock
the center connector by pulling on the left and right of the
clasp.)
Warning: Hold down the keyboard connection board when
pulling out the cables, so as not to damage the cables.
Note: The orientation of the center lock connector is
different (opposite) from the left and right lock connectors.
Unlock this connector from the bottom, as shown in the
figure.
ThinkPad 310, 310D, 310E, 310ED (2600)
41
Thermal Plate/CPU
Hinge Covers (5)
Keyboard Unit (6)
StepSize
(Quantity)
.1/M2.5 x 18L
(4)
Head and
Color
Pan head,
silver
Memo
Note: Make sure you use the correct screw when
replacing.
Note: For 310E/ED, machine type
2600-Axx/Bxx/Cxx/Dxx/Exx/Fxx model, a pad is found
between the thermal plate and the PC Card slots. When
reinstalling the thermal plate, first place the pad on top of
the PC Card slots before you procceed.
Installing CPU
1. Insert a flat-blade screwdriver into the opening at the
left end of the socket and push towards the other end
of the socket.
2. Pull out the CPU; then insert the replacement CPU.
Ensure the CPU is properly aligned before pressing it
into the socket.
3. Insert a flat-blade screwdriver into the opening at the
right end of the socket and push towards the other
end of the socket.
42IBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
Important:
A sponge pad is found underneath the CPU. When
installing a replacement CPU, make sure the sponge pack
is in place. If you need to replace the sponge pad, it is
part of the mylar pack FRU.
ThinkPad 310, 310D, 310E, 310ED (2600)
43
Diskette Drive/CD-ROM Drive
Hinge Covers (5)
Keyboard Unit (6)
Thermal plate / CPU (7)
Important: When removing the module locks, pull them up
at an angle. They cannot be removed when pulled straight
up.
Diskette Drive (Model Unique)
44IBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
CD-ROM Drive (Model Unique)
Warning: Do not open the CD-ROM; no user adjustments
or serviceable parts are inside. Use of controls,
adjustments, or the performance of procedures other than
those specified may result in hazardous radiation
exposure.
Figure A
Figure B
ThinkPad 310, 310D, 310E, 310ED (2600)
45
CAUTION:
Do not push on the top surface of the CD-ROM drive.
Note: For 310E/ED, machine type 2600-Bxx/Dxx model,
you need to perform an extra step as shown in the
illustration above. This step removes the CD-ROM drive
cable before you pull out the CD-ROM drive.
46IBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
LCD Removal and Replacement
Hinge Covers (5)
LCD Display Module
StepSize
(Quantity)
.1/M2 x 5L (2)Pan head,
.2/M2.5 x 8L (4)Pan head,
Head and
Color
Yellow Zn
silver
Memo
w/ nylock
paste
Note: Make sure you use the correct screw when
replacing.
ThinkPad 310, 310D, 310E, 310ED (2600)47
LCD Bezel:
Note: When removing the LCD, take note of the
following:
1. Be careful not to scratch the LCD cover when removing
the screw covers.
2. The LCD cover has several latches. Release these
latches; then remove the LCD cover. Be careful not to
break the latches.
StepSize
(Quantity)
.2/M2.5 x 6L (3)Pan head,
Head and
Color
black
Memo
w/ nylock
paste
Note: Make sure you use the correct screw when
replacing.
48IBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
LCD, LCD Cover, LCD FPC Cable, LCD Left
Hinge, and Inverter: Important: After you
replace the LCD or inverter, follow the instructions in
“Setting Inverter ID” on page 30.
Note: For DSTN LCDs, a tape is used to secure the LCD
FPC cable after it is connected to the LCD. This tape is a
special tape with safety characteristics, and is part of the
Mylar FRU. Removing Procedures:
Remove Left Hinge: .6/→.7/
Remove LCD FPC cable: .1/→.2/→.3/→.4/
→.5/→.6/→.7/
StepSize
(Quantity)
.1/M3 x 6L (4)Bind head,
.4/M2 x 3L (2)Pan head,
.7/M2.5 x 6L (2)Pan head,
Head and
Color
silver
silver
black
Memo
w/ nylock
paste
Note: Make sure you use the correct screw when
replacing.
ThinkPad 310, 310D, 310E, 310ED (2600)49
LCD Right Hinge and LCD Diaper
StepSize
(Quantity)
.1/M2.5 x 6L (2)Pan head,
Head and
Color
black
Memo
w/ nylock
paste
Note: Make sure you use the correct screw when
replacing.
50IBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
Inside Assembly
Hinge Covers (5)
Keyboard Unit (6)
LCD Unit (9)
Thermal plate and CPU (7)
Upper Base
StepSize
(Quantity)
.1/M2.5 x 18L
(3)
.2/M2.5 x 6L (4)Pan head,
.3/M2 x 4L (1)Flat head,
Note: Make sure you use the correct screw when replacing.
Head and
Color
Pan head,
silver
black
black
Memo
w/ nylock
paste
ThinkPad 310, 310D, 310E, 310ED (2600)51
TrackPoint Board, TrackPoint Button and
TrackPoint Board FPC Cable
StepSize
(Quantity)
.1/M2 x 4L (2)Pan head,
Head and
Color
silver
Memo
Note: Make sure you use the correct screw when
replacing.
52IBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
Fan
Note: The tape used to secure the fan is not ordinary
tape, but a special tape with safety characteristics. This
tape is part of the Mylar FRU.
If you need to replace the fan, besides the new fan, you
need to get from the Mylar FRU the following: the tape
mentioned above, two sponge strips to stick on the sides
of the fan, and a double-sided adhesive tape to attach on
the underside of the fan. Refer to the old fan.
Warning: The fan cable should follow the path shown in
the figure. If the fan cable gets pressed or weighed down
and is damaged, the chassis might get short-circuited.
Warning: When removing the fan, do not tilt the fan too
much to any one side. The post that steadies the fan is
delicate and will break if too much pressure is exerted on
it. Take care in removing the fan, it should be done as
vertically as possible.
ThinkPad 310, 310D, 310E, 310ED (2600)
53
Audio Connector Board
Warning: Take care in removing the audio connection
board (see figure) to avoid damaging the LEDs.
54IBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
Battery Connector Board
StepSize
(Quantity)
.2/M2.5 x 6L (2)Pan head,
Head and
Color
black
Memo
w/ nylock
paste
Note: Make sure you use the correct screw when
replacing.
ThinkPad 310, 310D, 310E, 310ED (2600)55
Speaker and Cover Switch Cables
56IBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
Lower Base
Important: To remove the chassis with the system board
out of the lower base, the PCMCIA slot buttons should be
upright then pushed in (.1/→.2/) before you begin this
removal procedure.
ThinkPad 310, 310D, 310E, 310ED (2600)
57
StepSize
(Quantity)
.3/M2.5 x 6L (2)Pan head,
.4/M2 x 4L (2)Pan head,
Head and
Color
black
silver
Memo
w/ nylock
paste
Note: Make sure you use the correct screw when
replacing.
58IBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
PCMCIA Door and PCMCIA Door Spring
ThinkPad 310, 310D, 310E, 310ED (2600)59
Charger Board
StepSize
(Quantity)
.1/M2 x 4L (2)Pan head,
Head and
Color
silver
Memo
Note: Make sure you use the correct screw when
replacing.
60IBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
System Board: Important: After replacing the
system board, follow the instructions in “Setting Thermal
Sensor Threshold” on page 29.
StepSize
(Quantity)
.1/M2 x 4L (2)Pan head,
.2/M2 x 4L (2)Pan head,
.3/M2 x 4L (2)Pan head,
.4/M2 x 4L (1)Pan head,
Head and
Color
silver
black
silver
silver
Memo
w/ nylock
paste
w/ brackets
Note: Make sure you use the correct screw when
replacing.
ThinkPad 310, 310D, 310E, 310ED (2600)61
Backup Battery:
The backup battery is a lithium battery and can cause a
fire, explosion, or severe burns. Do not charge it, heat it
higher than 100 C (212 F), incinerate it, or expose its cell
contents to water. Dispose of the battery as required by
local ordinances or regulations. Use of an incorrect battery
can result in ignition or explosion of the battery.
Replacement batteries can be ordered from IBM or IBM
authorized dealers.
Warning:
62IBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
Keyboard Connector Board
ThinkPad 310, 310D, 310E, 310ED (2600)63
PCMCIA Slot Assembly
StepSize
(Quantity)
.1/M2 x 14L (2)Pan head,
Head and
Color
silver
Memo
w/ brackets
Note: Make sure you use the correct screw when
replacing.
64IBM Mobile Systems ThinkPad 310 (D/E/ED) HMM
Locations
Front View
.1/ LCD
.2/ Indicator panel
.3/ Speakers
.4/ Power switch
.5/ CD-ROM eject button
.6/ CD-ROM drive (310E/310ED) or