Before using this information and the product it supports,
be sure to read the general information under “Read This
First” on page 1.
Second Edition (October 1999)
The following paragraph does not apply to the United
Kingdom or any country where such provisions are
inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS"
WITHOUT ANY WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED
TO, THE LIMITED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some states do not allow disclaimers or
express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or
typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in
new editions of the publication. IBM may make improvements or changes in the products or the programs
described in this publication at any time.
It is possible that this publication may contain references
to, or information about, IBM products (machines and programs), programming, or services that are not announced
in your country. Such references or information must not
be construed to mean that IBM intends to announce such
IBM products, programming, or services in your country.
Requests for technical information about IBM products
should be made to your IBM Authorized Dealer or your
IBM Marketing Representative.
Copyright International Business Machines Corporation 1999. All rights reserved. Note to US Government
Users — Documentation related to restricted rights — Use,
duplication, or disclosure is subject to restrictions set forth
in GSA ADP Schedule Contract with IBM Corp.
This manual contains service and reference information for
the IBM ThinkPad 240 products. Use this manual along
with the diagnostics tests to troubleshoot problems effectively.
There are two models of LCD panel used with the
ThinkPad 240: LCD Type A and LCD Type B. Check the
last five letters of the unit's serial number you are servicing
to determine the model.
LCD Type A:
All ThinkPad 240 computers that have serial numbers
whose last five
"YZZZZ" are fitted with Type A panels.
Note: The number range is from 00001 to 99999, and the
LCD Type B:
All ThinkPad 240 computers that have serial numbers
whose last five
with Type B panels.
The servicer need only check the fifth letter from the end.
If the fifth letter from the end is "0 — Y" (inclusive), then
the LCD panel is Type A. If the fifth letter from the end is
"Z", then the LCD panel is Type B.
The manual is divided into sections as follows:
The introduction section provides general information,
guidelines, and safety information required to service
computers.
The product-specific section includes service, refer-
ence, and product-specific parts information.
This manual is intended for trained servicers who are
familiar with ThinkPad products. Use this manual along
with the PC Doctor to troubleshoot problems effectively.
alphanumeric characters
letter range is from AAAAA to YZZZZ.
letters
are "ZAAAA" to "ZZZZZ" are fitted
are "00001" to
Read This First
Before you go to the checkout guide, be sure to read this
section.
Important Notes
Only certified trained personnel should service
the computer.
Read the entire FRU service procedures before
replacing any FRUs.
ThinkPad 2401
Use new nylon-coated screws when you replace
FRUs.
Be extremely careful during write operations such
as copying, saving, or formatting. Drives in the
computer that you are servicing might have been
rearranged or the drive startup sequence might have
been altered. If you select an incorrect drive, data or
programs might be overwritten.
Replace FRUs only for the correct model. When
you replace a FRU, make sure the model of the computer and FRU part number are correct by referring to
the FRU parts list.
A FRU should not be replaced because of a
single, unreproducible failure. Single failures can
occur for a variety of reasons that have nothing to do
with a hardware defect, such as: cosmic radiation,
electrostatic discharge, or software errors. FRU
replacement should be considered only when a recurring problem exists. If this is suspected, clear the
error log and run the test again. Do not replace any
FRUs if log errors do not reappear.
Be careful not to replace a non-defective FRU.
What to Do First
The servicer must include the following in the parts
exchange form or parts return form that is attached to the
returned FRU:
1. Name and phone number of servicer
2. Date of service
3. Date when part failed
4. Date of purchase
5. Failure symptoms, error codes appearing on the
display, and beep symptoms
6. Procedure index and page number in which the failing
FRU was detected
7. Failing FRU name and part number
8. Computer type, model number and serial number
9. Customer's name and address
Before checking problems with the computer, determine
whether or not the damage applies to the warranty by
referring to the following:
Note for Warranty: During the warranty period, the customer may be responsible for repair costs if the computer
damage was caused by misuse, accident, modification,
unsuitable physical or operating environment, or improper
maintenance by the customer. The following list provides
some common items that are not covered under warranty
2ThinkPad 240
and some symptoms that may indicate that the system
was subjected to stresses beyond normal use:
The following is not covered under warranty:
LCD panel cracked by applying excessive force or
from being dropped
Scratched (cosmetic) parts
Cracked or broken plastic parts, broken latches,
broken pins, or broken connectors caused by excessive force
Damage caused by liquid spilled into the system
Damage caused by the improper insertion of a PC
Card or the installation of an incompatible card
Damaged or bent PC Card eject button
Fuses blown by attachment of a non-supported
device
Forgotten computer password (making the computer
unusable)
The following symptoms might indicate damage caused by
non-warranted activities:
Missing parts might be a symptom of unauthorized
service or modification.
Hard disk drive spindles can become noisy from
being subjected to excessive force or from being
dropped.
How to Disable the Password
There are three passwords used at a typical customer site:
the Supervisor Password, the hard disk drive password,
and the Power On password.
Power On password:
1. Power off the computer.
2. Remove the battery pack and AC Adapter.
3. Open the keyboard and disconnect the keyboard
connector from the system board, see “1030
Keyboard” on page 28.
4. Short the jumper JP1. See the following figure:
ThinkPad 2403
5. Close the keyboard.
6. Power on the computer and wait until POST
ends.
7. Verify that the password prompt does not
appear.
Supervisor and hard disk drive passwords:
The Supervisor Password and hard disk drive password are security features that are used to protect the
system and the hard disk drive data from unauthorized access. No overriding capability is provided, so it
cannot be replaced if they are forgotten. If the customer forgets the Supervisor Password, the system
board must be replaced. If the customer forgets the
hard disk drive password, the hard disk drive must be
replaced.
Product Overview
The following shows an overview of the system features of
the ThinkPad 240 computer.
FeatureDescription
ProcessorIntel** Celeron** processor
366 MHz, 128KB L2 cache
Bus architecturePCI Bus
Memory64 MB SDRAM onboard only
Infrared transferIrDA 1.1
Internal modem56Kbps (depends on the model)
PC Card (PCMCIA)One Type II
AC Adapter56–Watt type
interface
Headphone/line-out
Line-in
Microphone-in
Mouse/keyboard
Parallel
Serial
USB
RJ11
External diskette drive
CardBus support
Fn Key Combinations
The following table shows the Fn key and function key
combinations and their corresponding functions.
The Fn key works independently of the operating system.
The operating system obtains the status through the
system management interface to control the system.
Fn +Result
F3Standby mode
F4Suspend mode
F5Decrease brightness
F6Increase brightness
F7Switch between the LCD, the external monitor,
F8Switch power mode
F9Hibernation mode
F10Print screen
F11Scroll lock
F12Pause
0 (zero)Activates the system request function
(minus)
=Signals a break
and both the LCD and external monitor.
Enables the numeric keypad
ThinkPad 2405
Fn +Result
Up
arrow
Down
arrow
Left
arrow
Right
arrow
InsertDecreases the internal speaker volume
DeleteIncreases the internal speaker volume
Back-
space
Page up
Page down
Home
End
Mutes the internal speaker
Status Indicators
The system status LED indicators show the current computer status. The following shows the location of each indicator symbol and the meaning of each indicator.
ThinkPad
SymbolColorMeaning
(1) Battery statusGreenEnough battery power
Blinking
orange
OrangeThe battery pack is being
(2) Suspend
mode
GreenThe computer is in
Blinking
green
remains for operation.
The battery pack needs
to be charged.
charged.
suspend mode.
The computer is entering
suspend mode.
6ThinkPad 240
SymbolColorMeaning
(3) Drive in useOrangeData is being read from
(4) Numeric lockGreenThe numeric keypad on
(5) Caps lockGreenCaps Lock mode is
(6) Scroll lockGreenScroll Lock mode is
(7) Power onGreenThe computer is opera-
or written to the hard
disk drive. Do not enter
hibernation mode or
power off the computer
when this indicator is on.
the keyboard is enabled.
You enable or disable
the keypad by pressing
and holding the Fn key,
and pressing the NumLk
key. For details, see the
User's Reference.
enabled. All alphabetic
characters
entered in capital letters
without the Shift key
being pressed. You
enable or disable the
Caps Lock mode by
pressing and holding the
Fn key, and pressing the
Caps Lock key.
enabled. The Arrow
keys can be used as
screen-scroll function
keys. The cursor cannot
be moved with the
Arrow keys.
application programs
support this function.
You enable or disable
Scroll Lock mode by
pressing and holding the
Fn key, and pressing the
ScrLk key.
tional. This indicator is
always on when the
computer is on and not
in suspend mode.
(A-Z)
Not all
are
Checkout Guide
Use the following procedure as a guide for computer problems.
Note: The diagnostic tests are intended to test only IBM
products. Non-IBM products, prototype cards, or
modified options can give false errors and invalid
system responses.
ThinkPad 240
7
1. Obtain the failing symptoms in as much detail as possible.
2. Verify the symptoms by attempting to recreate the
failure by running the diagnostic test or by repeating
the same operation.
Note: To run the diagnostics, refer to “Running the
Diagnostics” on page 23
3. Use the following table with the verified symptom to
determine which page to go to. Search the symptoms
column and find the description that best matches
your symptom; then go to the page shown in the "Go
to" column.
Symptoms (Verified)Go to
Power failure. (The
power-on indicator does not
go on or stay on.)
POST does not complete.
No beeps or error
codes/messages are indicated.
POST beeps, but no error
codes are displayed.
POST detected an error and
displayed numeric error
codes.
The diagnostic test detected
an error and displayed a
FRU code.
Other symptoms (such as
LCD display problems).
Symptoms cannot be recreated (intermittent problems).
“Power System Checkout”
on page 10, then use table
in “Power-Related
Symptoms” on page 20.
“Symptom-to-FRU Index” on
page 16, then use table in
“No Beep Symptoms” on
page 19.
“Symptom-to-FRU Index” on
page 16.
“Symptom-to-FRU Index” on
page 16, then use table in
“Numeric Error Codes” on
page 16.
“Running the Diagnostics”
on page 23.
“Symptom-to-FRU Index” on
page 16.
Use the customer-reported
symptoms, and go to
“Symptom-to-FRU Index” on
page 16.
Audio Checkout
Do as follows:
1. Boot from the diagnostics diskette and start the
program.
2. Go to Interactive Tests on the main menu and select
the Internal Speaker test.
3. If no sound is heard, replace the speaker.
Fan ASM Checkout
To check the fan ASM, do the following:
1. Boot from the diagnostics diskette and start the
program.
8ThinkPad 240
2. Go to Diagnostics on the main menu and select
Other Devices.
3. Follow the description in the window. If the test
detects a fan ASM problem, replace the fan.
Keyboard and Auxiliary Input Device
Checkout
Note: Remove the external keyboard if the internal key-
board is to be tested.
If the internal keyboard does not work or an unexpected
character appears, make sure that the flexible cable
extending from the keyboard is correctly seated on the
connector.
If the keyboard cable connection is correct, run the Keyboard Test. See “Running the Diagnostics” on page 23 for
details.
If the test detects a keyboard problem, do the following
one at a time to correct the problem. Do not replace a nondefective FRU.
1. Replace the keyboard.
2. Replace the system board.
The following auxiliary input devices are supported for this
computer:
Memory errors might stop system operation, show error
messages on the screen, or hang the system.
Use the following procedure to isolate memory problems:
1. Turn off the computer and remove any installed DIMM
from its slot.
2. Boot from the diagnostics diskette and start the
program.
3. Go to Diagnostics on the main menu and select
Memory Test.If an error appears, replace the system
board.
4. Turn off the computer and reinstall the DIMM; then
turn on the computer. Verify the memory size; then
test the memory. If an error appears, replace the
DIMM.
Note: Make sure that the DIMM is properly installed into
the connector. A loose connection can cause an
error.
Modem Board Checkout
Do the following to isolate the problem to the system
internal modem:
1. Boot from the diagnostics diskette and start the
program.
2. Go to Diagnostics on the main menu and select
Other Devices.
3. Follow the description in the window.
4. If the test detects a modem problem, replace the
modem card.
Power System Checkout
To verify the symptom of the problem power on the computer using each of the following power sources:
1. Remove the battery ASM.
2. Connect the AC Adapter and check that power is supplied.
3. Disconnect the AC Adapter and install the charged
battery ASM; then check that power is supplied by the
battery ASM.
If you suspect a power problem, refer to the appropriate
power supply check listed below:
“Checking the AC Adapter” on page 11
“Checking the Operational Charging” on page 11
“Checking the Battery ASM” on page 11
10ThinkPad 240
Checking the AC Adapter: You are here
because the computer fails only when the AC Adapter is
used:
If the power-on indicator does not turn on, check the
power cord of the AC Adapter for correct continuity
and installation.
If the operational charge does not work, go to
“Checking the Operational Charging.”
Unplug the AC Adapter cable from the computer and
measure the output voltage at the plug of the AC Adapter
cable. See the following figure.
PinVoltage (V dc)
1+15.5 to +17.0
2Ground
If the voltage is not correct, replace the AC Adapter.
If the voltage is within the range, do the following:
Replace the system board.
If the problem is not corrected, go to “Undetermined
Problems” on page 22
Note: An audible noise from the AC Adapter does not
always indicate a defective adapter.
Checking the Operational Charging: To
check operational charging, use a discharged battery pack
(battery ASM) or a battery ASM that has less than 50% of
the total power remaining when installed in the computer.
Perform operational charging. If the battery status indicator
does not turn on, remove the battery ASM and let it return
to room temperature. Reinstall the battery ASM.
If the charge indicator still does not turn on, replace the
battery ASM. If the charge indicator still does not turn on,
replace the system board. Then reinstall the battery ASM.
If the reinstalled battery ASM is not charged, go to the next
section.
Checking the Battery ASM: Do the following:
1. Power off the computer.
2. Remove the battery ASM and measure the voltage
between battery terminals 1(+) and 5(-). See the following figure:
ThinkPad 24011
Note: Signal lines, not used in these steps, are used
for communications between the system and
the battery.
3. If the voltage is less than 10.6V, the battery ASM has
been discharged, recharge the battery ASM. If the
voltage is still less than 10.6V, replace the battery.
TrackPoint Checkout
If the external mouse is connected, the TrackPoint does
not work. In this case, please detach the external mouse to
check the TrackPoint.
If this does not correct the TrackPoint problem, continue
with the following:
After you use the TrackPoint, the pointer drifts on the
screen for a short time. This self-acting pointer movement
can occur when a slight, steady pressure is applied to the
TrackPoint pointer. This symptom is not a hardware
problem. No service actions are necessary if the pointer
movement stops in a short period of time.
If a click button problem or pointing stick problem occurs,
do the following:
1. Boot from the diagnostics diskette and start the
program.
2. Go to Interactive Tests on the main menu and select
Mouse.
3. Follow the instructions in the message window.
If either the pointing stick or the click button does not work,
do the following actions one at a time to correct the
problem. Do not replace a non-defective FRU.
1. Reseat the keyboard Touchbutton cables.
2. Replace the keyboard.
3. Replace the system board.
12ThinkPad 240
I/O Ports Checkout
Note: Be sure to enable the serial and parallel ports in
the BIOS setup utility before performing diagnostics
tests on the I/O ports.
Also, be sure to write down the I/O address for the
serial port to identify the port in the diagnostic test.
Do perform a diagnostics checkout on the I/O ports:
1. Boot from the diagnostics diskette and start the
program.
2. Go to Diagnostics on the main menu and select
Serial Ports or Parallel Ports.
Note: If you want to do a check on the infrared port,
select Serial Ports.
3. In the Serial Port Test Category, you can check four
items:
Registers and Interrupts
Internal Loopback
External Loopback
FIFO Buffers (16550A)
Move the cursor to the item you want to check, and
press Enter. Then follow the instructions on the
screen.
Note: To do an External Loopback test, you must
have a Loopback plug.
4. In the Parallel Port Test Category, you can check two
items:
Command And Data Port
External Loopback And IRQ
Move the cursor to the item you want to check, and
press Enter. Then follow the instructions on the
screen.
Note: To do an External Loopback And IRQ test,
you must have a Loopback plug.
Power Management Features
Three power management modes are available in the computer system to reduce power consumption and to prolong
battery life.
Standby Mode: In standby mode, the following
occurs:
The LCD backlight turns off.
The hard disk drive motor stops.
Events that cause the computer to enter standby mode:
Standby mode requested by the Fn key (Fn+F3).
ThinkPad 240
13
The computer exits standby and resumes operation when
any key is pressed.
Suspend Mode: In suspend mode, the following
occurs:
The LCD is powered off.
The hard disk drive is powered off.
The CPU stops.
Events that cause the computer to enter suspend mode:
Suspend mode requested by the Fn key (Fn+F4).
The Lid is closed.
The specified time has elapsed.
Battery low occurs and hibernation conditions are
insufficient.
Note: When battery is low, the battery status indi-
cator blinks orange.
Note: In the IBM BIOS Setup Utility, the computer can be
set to suspend when the lid is closed.
The following events cause the computer to resume operation from suspend mode:
The Lid is opened.
The real time clock alarm is signaled.
The ring indicator (RI) is signaled by a PC Card
device or the internal modem.
The Fn key is pressed.
Power switch is pressed.
The computer also exits suspend mode when the battery is
critically low or timer conditions are satisfied for entering
hibernation mode.
Hibernation Mode: For Windows NT user:
A Windows NT user cannot create a hibernation file in a
Windows NT system that uses the NTFS format system. If
you want to use hibernation mode, you should reinstall
Windows NT with a FAT format system. Also, if boot
manager is installed, the computer cannot enter
hibernation mode.
Note: Before using hibernation mode, you need a
hibernation file.
In hibernation mode, the following occurs:
The system status, RAM, VRAM, and setup data are
stored on the hard disk.
The system is powered off.
Events that cause the computer to enter hibernation mode:
Hibernation mode requested by function key (Fn+F9).
14ThinkPad 240
Timer conditions are satisfied in suspend mode when
hibernate by timer is enabled.
A critically low battery condition occurs.
The power switch is pressed. (BIOS Setup)
The computer exits hibernation mode and resumes operation when the power-on switch is pressed. When power is
turned on, the hibernation file in the boot record on the
hard disk drive is read and the system status is restored
from the hard disk drive.
The power switch must be pressed to cause the computer
to resume operation from hibernation mode.
How to Create the Hibernation Function:
follows:
Turn off the computer.
Insert the hibernation utility diskette into the diskette
drive (you can create the diskette using the Diskette
Factory).
Turn on the computer.
Follow the instructions on the screen.
Note: If you change the memory size, you need to
recreate the hibernation file or partition. For
partition-based hibernation, use the hibernation
utility to delete the partition first before creating a
new one.
Do as
ThinkPad 240
15
Symptom-to-FRU Index
The Symptom-to-FRU Index lists the symptoms and errors
and the possible causes. The most likely cause is listed
first.
Note: Perform the FRU replacement or actions in the
sequence shown in the FRU/Action columns. If a
FRU replacement does not solve the problem, put
the original part back in the computer. Do not
replace a non-defective FRU.
This index can also be used to help you decide the next
possible FRUs to be replaced when servicing a computer.
Numeric error codes show the errors detected in POST or
system operation (runtime). In the following error codes, X
can be any number. If no codes are available, use narrative symptoms.
If the symptom is not listed, go to “Undetermined
Problems” on page 22.
Note: For IBM devices not supported by diagnostic codes
in this ThinkPad computer, see the manual for that
device.
Numeric Error Codes
The following is a list of the message that the BIOS can
display. Most of them occur during POST. Some of them
display information about a hardware device, e.g., the
amount of memory installed. Others may indicate a
problem with a device, such as the way it has been configured. Following the list are explanations of the messages
and remedies for reported problems.
If the system fails after you make changes in the Setup
menus, reset the computer, enter Setup and install Setup
defaults or correct the error.
Symptom/Error FRU/Action in Sequence
0200
Failure Fixed
Disk
0211
Stuck Key
0211
Keyboard
error
0212
Keyboard
Controller
Failed
1. Reseat hard disk drive.
2. Load Setup Defaults in BIOS Setup
Utility.
3. Hard disk drive
4. System board
Go to “Keyboard and Auxiliary Input
Device Checkout” on page 9.
Go to “Keyboard and Auxiliary Input
Device Checkout” on page 9.
Go to “Keyboard and Auxiliary Input
Device Checkout” on page 9.
16ThinkPad 240
Symptom/Error FRU/Action in Sequence
0213
Keyboard
locked —
Unlock key
switch
0220
Monitor type
does not
match CMOS
— Run Setup
0230
Shadow RAM
Failed at
offset:nnnn
0231
System RAM
Failed at
offset:nnnn
0232
Extended
RAM Failed
at offset:nnnn
0250
System
battery is
dead
0251
System
CMOS
checksum
bad —
Default configuration
used
0260
System timer
error
0270
Real time
clock error
0280
Previous boot
incomplete —
Default configuration
used
Unlock external keyboard.
Load Setup Defaults in BIOS Setup Utility.
System board
1. DIMM
2. System board
1. DIMM
2. System board
System board
System board
1. Run BIOS Setup Utility to reconfigure
the system, then reboot the system.
2. System board
1. Run BIOS Setup Utility to reconfigure
the system, then reboot the system.
2. System board
1. Load Setup Defaults in the BIOS
Setup Utility.
2. System board
ThinkPad 24017
Symptom/Error FRU/Action in Sequence
0281
Memory size
found by
POST differed from
CMOS
02D0
System
cache error
— Cache disabled
02F0
CPU ID:
02F5
DMA Test
Failed
02F6
Software NMI
Failed
02F7
Fail-Safe
Timer NMI
Failed
1. Load Setup Defaults in the BIOS
Setup Utility.
2. DIMM
3. System board
System board
System board
1. DIMM
2. System board
1. DIMM
2. System board
1. DIMM
2. System board
Error Messages
Symptom/Error FRU/Action in Sequence
Device
Address Conflict
Allocation
Error for:
device
Failing Bits:
nnnn
Invalid
System Configuration
Data
I/O device
IRQ conflict
Operating
system not
found
18ThinkPad 240
1. Load Setup Defaults in BIOS Setup
Utility.
2. System board
1. Load Setup Defaults in BIOS Setup
Utility.
2. System board
1. DIMM
2. System board
System board
1. Load Setup Defaults in BIOS Setup
Utility.
2. System board
1. Enter BIOS Setup Utility and see if
the hard disk drive and diskette drive
A: are properly identified.
2. Hard disk drive
3. System board
No Beep Symptoms
Symptom/ErrorFRU/Action in Sequence
No beep, power-on
indicator on, LCD
blank, no POST
No beep, power-on
indicator off, LCD
blank during POST
No beep, power-on
indicator on, LCD
blank during POST
No beep during
POST but system
runs correctly.
Ensure every connector is
connected tightly and cor-
rectly.
DIMM
System board
Battery ASM
AC Adapter
System board
Reseat DIMM.
System board
Speaker
LCD-Related Symptoms
Symptom/ErrorFRU/Action in Sequence
LCD backlight not
working
LCD too dark
LCD brightness
cannot be adjusted
LCD contrast cannot
be adjusted
LCD screen unread-
able
Character missing
pels
Screen abnormal
Wrong color dis-
played
LCD has extra hori-
zontal or vertical lines
displayed.
1. Reseat the LCD connector.
2. LCD FPC ASM
3. LCD inverter
4. LCD
5. System board
1. Reseat the LCD connector.
2. LCD FPC ASM
3. LCD inverter
4. LCD
5. System board
1. LCD FPC ASM
2. LCD inverter
3. LCD
4. System board
Keyboard-Related Symptoms
Symptom/ErrorFRU/Action in Sequence
Keyboard (one or
more keys) doesn't
work.
1. Reseat the keyboard cable.
2. Keyboard
3. System board
Indicator-Related Symptoms
ThinkPad 24019
Symptom/ErrorFRU/Action in Sequence
Indicator incorrectly
remains off or on, but
system runs correctly.
1. Reseat the LED cable.
2. LED cable
3. System board
Power-Related Symptoms
Symptom/ErrorFRU/Action in Sequence
Power shuts down
during operation.
The system will not
power on.
The system will not
power off.
Battery can't be
charged.
1. Battery
2. AC Adapter
3. System board
1. Battery ASM
2. AC Adapter
3. System board
1. System board
Battery
System board
PC Card (PCMCIA)-Related Symptoms
Symptom/ErrorFRU/Action in Sequence
System cannot detect
the PC Card
(PCMCIA)
1. PC Card (PCMCIA) slots
assembly
2. System board
Speaker-Related Symptoms
Symptom/ErrorFRU/Action in Sequence
Speakers make noise
or no sound comes
from system.
In DOS or Windows
multimedia programs,
no sound comes from
the computer.
1. Speaker
2. System board
1. Speaker
2. System board
Power Management-Related Symptoms
Symptom/ErrorFRU/Action in Sequence
The system will not
enter hibernation
mode.
The system will not
wake up from
hibernation mode.
20ThinkPad 240
1. Keyboard (if control is from
the keyboard)
2. Hard disk drive
3. System board
1. Keyboard (if control is from
the keyboard)
2. Hard disk drive
3. System board
Symptom/ErrorFRU/Action in Sequence
The system will not
enter suspend mode
after closing the LCD.
Battery fuel-gauge
does not go higher
than 90%.
System configuration
does not match the
installed devices.
System hangs
intermittently.
1. LED Card ASM (R)
2. System board
1. Remove battery ASM and let
it cool for 2 hours.
2. Refresh battery (continue
using battery in BIOS Setup
mode until power off, then
charge battery).
Note: If you cannot find a symptom or an error in this list
and the problem remains, see “Undetermined
Problems” on page 22.
Intermittent Problems
Intermittent system hang problems can be caused by a
variety of reasons that have nothing to do with a hardware
defect, such as cosmic radiation, electronic discharge, or
software errors. FRU replacement should be considered
only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1. Run the diagnostic test for the system board in loop
mode at least 10 times.
2. If no error is detected, do not replace any FRUs.
ThinkPad 240
21
3. If any error is detected, replace the FRU shown by
the FRU code. Rerun the test to verify that no more
errors exist.
Undetermined Problems
You are here because the diagnostic tests did not identify
which adapter or device failed, which installed devices are
incorrect, whether a short circuit is suspected, or whether
the system is inoperative. Follow these procedures to
isolate the failing FRU (do not isolate non-defective FRUs).
Verify that the power supply being used at the time of the
failure is operating correctly. (See “Power System
Checkout” on page 10.)
1. Power off the computer.
2. Visually check for damage. If any problems are found,
replace the FRU.
3. Remove or disconnect all of the following devices:
a. Non-IBM devices
b. Printer, mouse, and other external devices
c. Battery ASM
d. Hard disk drive
e. DIMM
f. PC Cards (PCMCIA)
4. Power on the computer.
5. Determine if the problem has changed.
6. If the problem does not recur, reconnect the removed
devices one at a time until you find the failing FRU.
7. If the problem remains, replace the following FRUs
one at a time. Do not replace a non-defective FRU.
a. System board
b. LCD panel ASM
22ThinkPad 240
CE Utility Program Diskette
Writing the VPD Data
The EEPROM on the system board contains the Vital
Product Data (VPD) — that is, a computer serial number
and a system board serial number. When you replace the
system board, restore the computer serial number using
the VPD Data Utility in the ThinkPad CE Utility Diskette.
The serial number label is attached to the computer.
Flash UUID
The EEPROM on the system board contains the Universal
Unique ID (UUID) — that is, for Microsoft or Internet use.
When you replace the system board using the Flash UUID
Utility in the ThinkPad CE Utility Diskette. The UUID utility
will automatically assign the UUID via Windows.
Running the Diagnostics
Use either the TrackPoint or the cursor move keys to
interact with the tests.
1. Connect the external floppy disk drive to the computer.
2. Insert the PC Doctor startup disk into the diskette
drive.
3. Power-on the computer.
4. From the PC DOS 7.0 Startup Menu, select 1.ThinkPad 240 and press Enter.
The PC-Doctor diagnostic program will load.
5. At the main menu, select the test to run.
6. Press Enter to run the test selected.
7. After starting a test, do not press any key until
prompted, then follow the instructions on the screen.
8. When the test is completed, press Esc to return to
the main menu.
9. Select Quit/Exit Diags to exit the diagnostics utility.
ThinkPad 240
23
FRU Removals and Replacements
This section contains information about removals and
replacements.
Do not damage any parts. Only certified and trained
personnel should service the computer.
The arrows in this section show the direction of move-
ment to remove a FRU, or to turn a screw to release
the FRU. The arrows are marked in numeric order, in
square callouts, to show the correct sequence of
removal.
When other FRUs must be removed before the failing
FRU is removed, they are listed at the top of the
page.
To replace a FRU, reverse the removal procedure
and follow any notes that pertain to replacement.
When replacing a FRU, use the correct screw size, as
shown in the procedures.
Safety Notice 1:
Before the computer is powered on after FRU replacement, make sure all screws, springs, or other small parts,
are in place and are not left loose inside the computer.
Verify this by shaking the computer and listening for rattling sounds. Metallic parts or metal flakes can cause an
electrical short circuit.
Safety Notice 4:
The battery can cause a fire, explosion, or severe burn. Do
not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212 °F), incinerate it, or
expose its cell contents to water. Dispose of the battery as
required by local ordinances or regulations. Use only the
battery in the appropriate parts listing. Use of an incorrect
battery can result in ignition or explosion of the battery.
Safety Notice 8:
Before removing any FRU, power-off the computer, unplug
all power cords from electrical outlets, remove the battery
ASM, and then disconnect any interconnecting cables.
An electrostatic discharge (ESD) strap (P/N 6405959) must
be used to establish personal grounding.
FRU Service Procedures
Review the following procedures before replacing any
FRU.
24ThinkPad 240
LCD FRU Replacement Notice: The TFT LCD
for the notebook computer contains over 2,359,296 thinfilm transistors (TFTs). A small number of missing, discolored, or lighted dots (on all the time) is characteristic of
TFT LCD technology, but excessive pixel problems can
cause viewing concerns. The LCD should be replaced if
the number of missing, discolored, or lighted dots in any
background is 8 or more.
Replacing the System Board: When you
replace the system board, restore the computer serial
number using the VPD Data Utility and reassign the UUID
using the Flash UUID Utility in the ThinkPad 240 ThinkPad
Hardware Maintenance Diskette.
Note: Do not power off the computer while restoring the
VPD.
Important Notice
This computer uses special nylon-coated screws with
the following characteristics:
They maintain tight connections.
They do not easily come loose, even with shock
or vibration.
They need additional force to tighten.
They should be used only once.
Do the following when you service this computer:
Have a screw kit (10L1956) available.
Always use new screws if you are instructed.
Use a torque screwdriver if you have one.
ThinkPad 24025
1010 Battery ASM
To remove the battery ASM:
1. Slide the release lock as shown.
2
1
2
1
2. Slide the release latch as shown.
3. Remove the battery ASM.
Reverse the steps described above when installing a new
battery pack.
26ThinkPad 240
1020 Hard Disk Drive
Warning
Do not drop or apply any shock to the hard disk drive.
The hard disk drive is sensitive to physical shock.
Incorrect handling can cause damage and permanent
loss of data on the drive.
Before removing the drive, have the user make a
backup copy of all the information on the drive if possible.
Never remove the drive while the system is operating
or is in suspend mode.
To remove the hard disk drive:
1. Remove the two screws from the hard disk cover.
2. Slide the hard disk drive module as shown.
3. Lift as shown to remove the hard disk drive module.
Step
1M2.5 x 7L (2)Flat head,
Note: Make sure you use the correct screw for replacement.
Size (Quantity)
Head &
ColorTorque
2.5 kgf-cm
black
ThinkPad 24027
1030 Keyboard
1010 Battery ASM
To remove the keyboard:
1. Remove the three screws securing the keyboard.
2. Turn the notebook over; then lift the keyboard as
shown.
ThinkPadThinkPad
3. Remove the keyboard stopper sheet screw.
4. Disconnect the keyboard connector from the system
board. Remove the keyboard from the lower case.
28ThinkPad 240
ThinkPadThinkPad
Step
tity)
1M2.0 x 9L (3)Flat head,
Size (Quan-
Head &
ColorTorque
2.5 kgf-cm
black
3M2.5 x 6L (1)Flat head,
2.5 kgf-cm
silver
Note: Make sure you use the correct screw for replacement.
ThinkPad 24029
1040 Modem Card
1010 Battery ASM
1030 Keyboard
To remove the modem card:
1. Carefully release the latches on both sides of the
modem card.
ThinkPadThinkPad
2. Disconnect the modem cable from the connector.
3. Gently remove the modem card.
30ThinkPad 240
1050 DIMM Card
1010 Battery ASM
1030 Keyboard
To remove the memory card:
1. Carefully release the latches on both sides of the
memory card.
ThinkPadThinkPad
2. Gently remove the memory card.
ThinkPad 240
31
1060 LCD Unit ASM
Note: Refer to “ThinkPad 240 Hardware Maintenance
Manual” on page 1 for information on LCD Type A
and LCD Type B panel designations.
1010 Battery ASM
1030 Keyboard
Note: The Cu tape must be reseated firmly after the LCD
unit ASM is replaced .3/.
To remove the LCD unit ASM:
1. Remove the screws as shown.
2
1
2. Turn the notebook over; then remove the hinge
covers.
3. Remove the Cu tape from the FPC cable.
4. Disconnect the LCD FPC cable from the system
board.
5. Remove the LCD hinge screws.
6. Raise the upper cover enough to remove the FPC
cable. Remove the LCD unit.
32ThinkPad 240
Step
1M2.0 x 4L (2)Flat head,
5M2.5 x 6 L
Note: Make sure you use the correct screw for replacement.
Size (Quantity)
(4)
Head &
ColorTorque
black
Flat head,
silver
2.5 kgf–cm
3.5 kgf-cm
ThinkPad 24033
1070 Upper Cover ASM
1010 Battery ASM
1020 Hard Disk Drive
1030 Keyboard
1060 LCD Unit ASM
To remove the upper cover ASM:
1. Remove the screw cover.
2. Remove the screw.
3. Remove the other screw as shown.
Step
2M2.0 x 4L (1)Flat head,
3M2.5 x 7L (1)Flat head,
4M2.0 x 4LFlat head,
Note: Make sure you use the correct screw for replacement.
Size (Quantity)
Head &
ColorTorque
2.5 kgf-cm
black
2.5 kgf-cm
black
2.0 kgf-cm
black
4. Turn the notebook over; then remove the two screws.
34ThinkPad 240
5. Disconnect the Touchbutton cable from the system
board.
6. Carefully lift the upper cover to expose the speaker
connector as shown.
7. Disconnect the speaker cable from the main unit.
Now you can remove the upper cover ASM from the
base cover ASM.
ThinkPad 24035
1080 Speaker ASM
1010 Battery ASM
1020 Hard Disk Drive
1030 Keyboard
1060 LCD Unit ASM
1070 Upper Cover ASM
To remove the speaker:
1. Remove the three screws securing the speaker.
2. Remove the securing tape from the cable.
3. Gently lift the speaker away from the upper cover.
Step
1M2.0 x 3L (3)Flat head,
Note: Make sure you use the correct screw for replacement.
Size (Quantity)
Head &
ColorTorque
2.5 kgf-cm
silver
36ThinkPad 240
1085 Select Button ASM
1010 Battery ASM
1020 Hard Disk Drive
1030 Keyboard
1060 LCD Unit ASM
1070 Upper Cover ASM
To remove the select button ASM:
1. Remove the three screws as shown.
2. Remove the select button ASM from the top cover
ASM.
Step
1M2.5 x 2.5L
Note: Make sure you use the correct screw for replacement.
Size (Quantity)
(3)
Head &
ColorTorque
Flat head,
silver
2.0 kgf-cm
ThinkPad 24037
1090 Cable ASM and Cable ASM LED-R
1010 Battery ASM
1020 Hard Disk Drive
1030 Keyboard
1060 LCD Unit ASM
1070 Upper Cover ASM
To remove the hinge LED cable:
1. Disconnect the LED cable, then lift it as shown. (The
cable is fixed with double-sided tape.)
To remove the cable ASM LED-R:
1. Remove the screw.
2. Disconnect the LED board, then lift it as shown.
Step
1M2.0 x 7L (1)Flat head,
Note: Make sure you use the correct screw for replacement.
Size (Quantity)
Head &
ColorTorque
2.0 kgf-cm
silver
38ThinkPad 240
1100 Fan ASM
1010 Battery ASM
1020 Hard Disk Drive
1030 Keyboard
1060 LCD Unit ASM
1070 Upper Cover ASM
1090 Cable ASM and Cable ASM LED-R
Warning
Do not apply pressure on the fan blades or hub assembly;
doing so can damage the fan bearings.
To remove the fan ASM:
1. Remove the two screws securing the fan ASM.
2. Carefully lift the fan ASM.
3. Disconnect the cable from the system board.
Warning
When reassembling the fan, ensure that you insert the
screws in the order shown in the following illustration:
Step
1M2.0 x 7L (2)Flat head,
Size (Quantity)
Head &
ColorTorque
2.0 kgf-cm
silver
ThinkPad 24039
Step
Note: Make sure you use the correct screw for replacement.
Size (Quantity)
Head &
ColorTorque
40ThinkPad 240
1110 Modem Cable ASM
1010 Battery ASM
1020 Hard Disk Drive
1030 Keyboard
1060 LCD Unit ASM
1070 Upper Cover ASM
To remove the modem cable ASM:
Disconnect the modem cable from the system board.
Remove the cable as shown.
ThinkPad 24041
1120 Water Channel ASM
1010 Battery ASM
1020 Hard Disk Drive
1030 Keyboard
1060 LCD Unit ASM
1070 Upper Cover ASM
To remove the water channel ASM:
Remove the water channel ASM as shown.
42ThinkPad 240
1130 System Board
1010 Battery ASM
1020 Hard Disk Drive
1030 Keyboard
1060 LCD Unit ASM
1070 Upper Cover ASM
1090 Cable ASM and Cable ASM LED-R
1100 Fan ASM
1120 Water Channel ASM
Note: See “Replacing the System Board” on page 25
before proceeding.
1. Remove the screws as shown.
2. Turn the notebook over; remove the two screws from
the diskette drive connector.
3. Remove the screw from the PCMCIA slot.
4. Remove the battery terminal screw.
5. Gripping firmly as shown, separate the base cover
around the sides from the system board.
ThinkPad 240
43
6. Remove the system board from the base cover ASM.
Step
1M2.0 x 4L (5)Flat head,
2M2.0 x 6L (2)Flat head,
3M2.0 x 4L (1)Flat head,
4M2.0 x 8L (1)Flat head,
Note: Make sure you use the correct screw for replacement.
Size (Quantity)
Head &
ColorTorque
2.5 kgf-cm
black
2.0 kgf-cm
black
2.0 kgf-cm
black
2.0 kgf-cm
black
44ThinkPad 240
1135 Rear Bracket
1010 Battery ASM
1020 Hard Disk Drive
1030 Keyboard
1060 LCD Unit ASM
1070 Upper Cover ASM
1090 Cable ASM and Cable ASM LED-R
1100 Fan ASM
1120 Water Channel ASM
1130 System Board
Note: See “Replacing the System Board” on page 25
before proceeding.
1. Remove the six hexagonal studs as shown.
2. Remove the microphone.
3. Remove the rear bracket.
Step
1M2.5 x 4.5L
Note: Make sure you use the correct screw for replacement.
Size (Quantity)
(6)
Head &
ColorTorque
Hex head,
silver
4.0 kgf-cm
ThinkPad 24045
1140 PCMCIA Slots
1010 Battery ASM
1020 Hard Disk Drive
1030 Keyboard
1060 LCD Unit ASM
1070 Upper Cover ASM
1090 Cable ASM and Cable ASM LED-R
1100 Fan ASM
1120 Water Channel ASM
1130 System Board
Warning
Special care must be taken when disconnecting the
PCMCIA card not to cause a short or damage the connector.
To remove the PCMCIA slots:
1. Remove the screw securing the PCMCIA slot board.
2. Use a flat-bladed screwdriver to disconnect the
PCMCIA card from the connector.
3. Carefully remove the PCMCIA card.
Step
1M2.0 x 7L (1)Flat head,
Note: Make sure you use the correct screw for replacement.
Size (Quantity)
Head &
ColorTorque
2.0 kgf-cm
silver
46ThinkPad 240
1150 LCD Bezel ASM
1010 Battery ASM
1. Remove the screw cap covers.
2. Remove the screws as shown.
A
ThinkPadThinkPad
3. Gripping as shown, remove the LCD bezel.
4. The LCD latches must be opened as shown to
remove the bezel.
ThinkPadThinkPad
5. Remove the bezel from the LCD unit.
Step
2M2.5 x 5L (2)Flat head,
2AM2.5 x 5L (2)Flat head,
Note: Make sure you use the correct screw for replacement.
Size (Quantity)
Head &
ColorTorque
2.5 kgf-cm
black
1.5 kgf-cm
black
ThinkPad 24047
1160 LCD Inverter ASM
1010 Battery ASM
1150 LCD Bezel ASM
To remove the LCD inverter ASM:
1. Disconnect the flex cable from the inverter card.
2. Disconnect the FPC cable from the inverter card.
ThinkPad
3. Remove the inverter card. (The inverter card is fixed
to the rear cover with double-sided tape.)
48ThinkPad 240
1170 LCD Panel ASM (LCD Type A and
B)
Note: Refer to “ThinkPad 240 Hardware Maintenance
Manual” on page 1 for information on LCD Type A
and LCD Type B panel designations.
1010 Battery ASM
1030 Keyboard
1150 LCD Bezel ASM
1160 LCD Inverter ASM
To remove the LCD Panel:
1. Remove the screws as shown.
2
1
2. Turn the notebook over; remove the CU tape and disconnect the FPC cable.
3. Remove the four screws securing the LCD Panel.
ThinkPad
4. Lift the top cover enough to pass the FPC connector
through.
ThinkPad 240
49
5. Remove the LCD panel.
Step
1M2.0 x 4L (2)Flat head,
3
(LCD
Type
A)
3
(LCD
Type
B)
Note: Make sure you use the correct screw for replacement.
Size (Quantity)
M2.5 x 4L (4)Flat head,
M2.0 x 4L (4)Flat head,
Head &
ColorTorque
2.5 kgf–cm
black
3.0 kgf–cm
silver
3.0 kgf–cm
silver
50ThinkPad 240
1180 LCD FPC ASM (LCD Type A)
Note: Refer to “ThinkPad 240 Hardware Maintenance
Manual” on page 1 for information on LCD Type A
and LCD Type B panel designations.
1010 Battery ASM
1030 Keyboard
1150 LCD Bezel ASM
1160 LCD Inverter ASM
1170 LCD Panel ASM (LCD Type A and B)
Note: When replacing the flex cable in the following pro-
cedure, the labelled face of the cable must face
away from the LCD panel.
1. Remove the tape from the FPC cable.
2. Disconnect the FPC connector from the LCD panel.
Bs1 FPC 1A P/N DEPC1222AA
Career B through
Bs1 FPC 1A P/N DEPC1222AA
3. Disconnect the flex cable from the LCD panel.
ThinkPad 24051
1185 LCD FPC ASM (LCD Type B)
Note: Refer to “ThinkPad 240 Hardware Maintenance
Manual” on page 1 for information on LCD Type A
and LCD Type B panel designations.
1010 Battery ASM
1030 Keyboard
1150 LCD Bezel ASM
1160 LCD Inverter ASM
1170 LCD Panel ASM (LCD Type A and B)
1. Remove the tape from the FPC cable.
2. Open the fasteners on the FPC cable holder.
3. Disconnect the FPC connector from the LCD panel.
52ThinkPad 240
1190 Hinge ASM
1010 Battery ASM
1030 Keyboard
1060 LCD Unit ASM
1150 LCD Bezel ASM
1. Remove the screws as shown.
2. Remove the hinge ASM.
Step
1M2.5 x 4L (2)Flat head,
Note: Make sure you use the correct screw for replacement.
(a) MODEM DOOR
(b) SHUTTER (PCMCIA)
(c) SPRING SHUTTER
(d) WATER CHANNEL
(e) FPC HOLDER (upper)
(f) FPC HOLDER (lower)
(g) HOOK KNOB - R
(h) SPRING HOOK - R
(i) HOOK KNOB - L
(j) SPRING-HOOK - L
Others
Power cord (Japan 2 PIN)13H5273
Power cord (Argentina, Australia, Papua New
Guinea, New Zealand, Paraguay, Uruguay)
Power cord (Bahamas, Barbados, Bermuda,
Bolivia, Canada, Cayman Islands, Colombia,
Costa Rica, Dominican Republic, Ecuador, El
Salvador, Guatemala, Guyana, Haiti,
Honduras,Jamaica, Korea (South), Mexico,
Netherlands, Antilles, Nicaragua, Panama,
Peru, Philippines, Saudi Arabia, Suriname,
Taiwan, Trinidad (West Indies), U.S.A.,
Venezuela)
Power cord (Austria, Belgium, Bulgaria,
Czech Republic, Egypt, Finland, France,
Germany, Greece, Hungary, Iceland,
Indonesia, Netherlands, Norway, Poland,
Portugal, Romania, Slovakia, Spain, Sweden,
Turkey, former Yugoslavia)
Power cord (Denmark)76H3520
Power cord (Bangladesh, Pakistan, South
Africa, Sri Lanka)
Number
05K8990
10L1955
76H3514
76H3516
76H3518
76H3522
56ThinkPad 240
DescriptionFRU
Power cord (Abu Dhabi, Albania, Antigua,
Bahrain, Brunei, Dubai, Fiji, Hong Kong,
India, Ireland, Kenya, Kuwait, Macao,
Malaysia, Nigeria, Oman, People's Republic
of China, Qatar, Singapore, United Kingdom)
Power cord (Switzerland)76H3528
Power cord (Israel)76H3532
Power cord (Chile, Italy)76H3530
Power cord (Korea)76H3535
Power cord (PRC)02K0539
Number
76H3524
ThinkPad 24057
LCD Unit Parts Listing (LCD Type A)
j
i
h
e
g
f
Note: Refer to “ThinkPad 240 Hardware Maintenance
Manual” on page 1 for information on LCD Type A
and LCD Type B panel designations.
IndexComputerFRU
e — jSee MISC PARTS list10L1955
1LCD BEZEL ASM10L1941
Tri-Connector Wrap Plug72X8546
PC Test Card35G4703
Audio Wrap Cable66G5180
Screwdriver Kit95F3598
USB Parallel Test Cable05K2580
Torque Screwdriver05K4695
5 mm Socket Wrench05K4694
Screwdriver27L8126
60ThinkPad 240
Notices
References in this publication to IBM products, programs,
or services do not imply that IBM intends to make these
available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not
intended to state or imply that only IBM product, program,
or service may be used. Subject to IBM's valid intellectual
property or other legally protectable rights, any functionally
equivalent product program, or service may be used
instead of the IBM product, program, or service. The evaluation and verification of operation in conjunction with other
products, except those expressly designated by IBM, are
the responsibility of the user.
IBM may have patents or pending patent applications covering subject matter in this document. The furnishing of
this document does not give you any license to these
patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
500 Columbus Avenue
Thornwood, NY 10594
U.S.A.
Trademarks
The following terms are trademarks or service marks of
IBM Corporation in the United States and other countries:
IBM
PS/2
ThinkPad
TrackPoint
TrackPoint IV
The following terms are trademarks or service marks of
other companies as follows:
IntelIntel Corporation
MylarE.I. Du Pont de Nemours and Company
PCMCIAPersonal Computer Memory Card Interface
PentiumIntel Corporation
Association
ThinkPad 24061
IBM
Part Number: 09N8590
Printed in U.S.A.
S09N-8590-ðð
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