Before using this information and the product it supports,
be sure to read the general information under
“Introduction” on page 1, “Read This First” on page 20 (for
Part I), and “Read This First” on page 106 (for Part II).
Third Edition (August 1999)
The following paragraph does not apply to the United
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inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS"
WITHOUT ANY WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED
TO, THE LIMITED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some states do not allow disclaimers or
express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or
typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in
new editions of the publication. IBM may make improvements or changes in the products or the programs
described in this publication at any time.
Requests for technical information about IBM products
should be made to your IBM Authorized Dealer or your
IBM Marketing Representative.
Copyright International Business Machines Corporation 1999, 1998. All rights reserved. Note to US Gov-
ernment Users — Documentation related to restricted
rights — Use, duplication, or disclosure is subject to
restrictions set forth in GSA ADP Schedule Contract with
IBM Corp.
Preface
About This Manual
This manual contains service and reference information for
IBM ThinkPad i Series 1400 (2611) products. Use this
manual along with the advanced diagnostic tests to troubleshoot problems effectively.
The manual is divided into sections as follows:
The Introduction section provides general information,
guidelines, and safety information required to service
computers.
The product-specific section includes service, refer-
ence, and product-specific parts information.
– Part I (begins on page 19) covers the following
ThinkPad i Series 1400 models: 2611-411,
2611-435, 2611-451, 2611-410, 2611-434,
2611-450, 2611-436-JP
– Part II (begins on page 105) covers the following
This manual is intended for trained servicers who are
familiar with ThinkPad products. Use this manual
along with the advanced diagnostic tests to troubleshoot problems effectively. Before servicing an IBM
ThinkPad product, be sure to review the safety information under “Safety Notices (Multi-lingual
Translations)” on page 4 and “Safety Information” on
page 11.
Related Publications
The following product publications are available through
IBM or your IBM Authorized Dealer.
PublicationPart, Form Number
Mobile Systems HMM Volume 1:
Laptop, Notebook, Portable, and
ThinkPad Computers (Models
L40, CL57, N45, N51, P70/P75,
ThinkPad 300, 350, 500, 510,
710T, Expansion Unit, Dock I,
Dock II)
30H2356,
S82G-1501-01
Preface iii
PublicationPart, Form Number
Mobile Systems HMM Volume 2:
ThinkPad Computers (Models
340, 355, 360, 370, 700, 701,
720, 750, 755)
Mobile Systems HMM Volume 3:
ThinkPad Computers (Models
365, 380, 385, 560, 760,
SelectaDock)
Mobile Systems HMM Volume 4:
ThinkPad Computers (Models
380, 385, 560, 760, 765)
30H2357,
S82G-1502-03
84H8099,
S82G-1503-05
05L1271,
S05L-1270-01
Related Diskettes
The following diskettes are available through IBM or your
IBM Authorized Dealer.
Diskette fixes are customer installable. The diskette
fixes are located on the PC Company Bulletin Board
Service (BBS). The direct phone line for modem connection is 919-557-0001 or tieline 255-0001.
Advise customers to contact the PC Company
HelpCenter at 800-772-2227 if they need assistance in
obtaining or installing any diskette fixes.
Customers in Canada should call IBM HelpPC at
800-565-3344 for assistance or download information.
The Canadian BBS phone numbers are:
Montreal 514-938-3022
Toronto 905-316-4255
Vancouver 604-664-6464
Winnipeg 204-934-2735
FRU Replacement Strategy
Before Replacing Parts
Ensure that all diskette fixes are installed prior to
replacing any FRUs listed in this manual.
Use the following strategy to prevent unnecessary FRU
replacement and service expense:
If you are instructed to replace a FRU and that
does not correct the problem, reinstall the original
FRU before you continue.
Some computers have both a processor board and a
system board. If you are instructed to replace either
the processor board or the system board, and the first
board that you replaced does not correct the problem,
reinstall the original board, then replace the other
(processor or system) board.
If an adapter or device consists of more than one
FRU, an error code may be caused by any of the
FRUs. Before replacing the adapter or device, remove
the FRUs, one by one, to see if the symptoms
change. Replace only the FRU that changed the
symptoms.
Attention: A customized setup configuration (other than
default settings) may exist on the computer you are servicing. Running Automatic Configuration may alter those
Introduction 1
settings. Note the current configuration settings (using the
View Configuration option) and verify that the settings are
in place when service is complete.
Hard Disk Drive Replacement Strategy:
Always try to run a low-level format before replacing a hard
disk drive.
Attention: The drive startup sequence in the computer you
are servicing might have been changed. Be extremely
careful during write operations such as copying, saving, or
formatting. Data or programs can be over-written if you
select an incorrect drive.
How to Use Error Messages
Use the error codes displayed on the screen to diagnose
failures. If more than one error code is displayed, begin the
diagnosis with the first error code. The cause of the first
error code can result in false error codes being displayed.
If no error code is displayed, see if the error symptom is
listed in the Symptom-to-FRU Index for the computer you
are servicing.
How to Read POST Error Messages
POST error messages are displayed on the screen as
three, four, five, or eight digits. The error messages that
can be displayed as shorter POST messages are highlighted in this index. Some digits will represent different
information for SCSI errors versus non-SCSI errors. The
following example shows which digits display the shorter
POST error messages and also defines the SCSI information in an eight-digit error message.
POST
All SCSI devices are set to a different SCSI ID. Duplicate
SCSI ID settings can generate a false error message. Use
the SCSI ID to determine whether the error message is
coming from an internal or an external device.
2ThinkPad i Series 1400 HMM
Drive and Diskette Compatibility Matrix
The following table provides identification information for
3.5-inch drives.
Diskette DriveIdentifying Mark
3.5-Inch - 1.44MB1.44 on the eject button
3.5-Inch - 2.88MB2.88 on the eject button
The following table provides compatibility information for
3.5-inch diskettes and 3.5-inch diskette drives.
Diskette
Capacity1.44MB Drive2.88MB Drive
1.0MBRead/WriteRead/Write
2.0MBRead/WriteRead/Write
4.0MBNot CompatibleRead/Write
The following table provides identification information for
5.25-inch diskette drives.
Diskette DriveIdentifying Mark
5.25-Inch - 360KB (External)Asterisk on bezel
5.25-Inch - 1.2MB (Internal)1.2 on the eject button
The following table provides compatibility information for
5.25-inch diskettes and 5.25-inch diskette drives.
Diskette
Capacity360KB Drive1.2MB Drive
360KBRead/WriteRead/Write
1.2MBNot CompatibleRead/Write
Note: A 360KB diskette written to or formatted on a
1.2MB drive can be read reliably only on a 1.2MB
drive.
Introduction 3
Safety Notices (Multi-lingual
Translations)
In this manual, safety notices appear in English with a
page number reference to the appropriate multi-lingual,
translated safety notice found in this section.
The following safety notices are provided in English,
French, German, Italian, and Spanish languages.
Safety Notice 1
Before the computer is powered-on after FRU replacement, make sure all screws, springs, or other small
parts are in place and are not left loose inside the
computer. Verify this by shaking the computer and listening for rattling sounds. Metallic parts or metal flakes
can cause electrical shorts.
Avant de remettre l'ordinateur sous tension après
remplacement d'une unité en clientèle, vérifiez que
tous les ressorts, vis et autres pi ces sont bien en
place et bien fixées. Pour ce faire, secouez l'unité et
assurez-vous qu'aucun bruit suspect ne se produit.
Des pièces métalliques ou des copeaux de métal
pourraient causer un court-circuit.
Bevor nach einem FRU-Austausch der Computer
wieder angeschlossen wird, muΒ sichergestellt
werden, daΒ keine Schrauben, Federn oder andere
Kleinteile fehlen oder im Gehäuse vergessen wurden.
Der Computer muΒ geschüttelt und auf
Klappergeräusche gepr¾ft werden. Metallteile oder
-splitter können Kurzschlüsse erzeugen.
Prima di accendere l'elaboratore dopo che é stata
effettuata la sostituzione di una FRU, accertarsi che
tutte le viti, le molle e tutte le altri parti di piccole
dimensioni siano nella corretta posizione e non siano
sparse all'interno dell'elaboratore. Verificare ciò
scuotendo l'elaboratore e prestando attenzione ad
eventuali rumori; eventuali parti o pezzetti metallici
possono provocare cortocircuiti pericolosi.
Antes de encender el sistema despues de sustituir
una FRU, compruebe que todos los tornillos, muelles
y demás piezas pequeñas se encuentran en su sitio y
no se encuentran sueltas dentro del sistema.
Compruébelo agitando el sistema y escuchando los
posibles ruidos que provocarõan. Las piezas metálicas
pueden causar cortocircuitos eléctricos.
4ThinkPad i Series 1400 HMM
Safety Notice 2
Some standby batteries contain a small amount of
nickel and cadmium. Do not disassemble it, recharge
it, throw it into fire or water, or short-circuit it. Dispose
of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts
listing. Use of an incorrect battery can result in ignition
or explosion of the battery.
Certaines batteries de secours contiennent du nickel
et du cadmium. Ne les démontez pas, ne les
rechargez pas, ne les exposez ni au feu ni à l'eau. Ne
les mettez pas en court-circuit. Pour les mettre au
rebut, conformez-vous à la réglementation en vigueur.
Lorsque vous remplacez la pile de sauvegarde ou
celle de l'horloge temps réel, veillez à n'utiliser que les
modèles cités dans la liste de pièces détachées
adéquate. Une batterie ou une pile inappropriée risque
de prendre feu ou d'exploser.
Die Bereitschaftsbatterie, die sich unter dem
Diskettenlaufwerk befindet, kann geringe Mengen
Nickel und Cadmium enthalten. Sie darf nur durch die
Verkaufsstelle oder den IBM Kundendienst
ausgetauscht werden. Sie darf nicht zerlegt,
wiederaufgeladen, kurzgeschlossen, oder Feuer oder
Wasser ausgesetzt werden. Die Batterie kann schwere
Verbrennungen oder Verätzungen verursachen. Bei
der Entsorgung die örtlichen Bestimmungen f¾r
Sondermüll beachten. Beim Ersetzen der
Bereitschafts- oder Systembatterie nur Batterien des
Typs verwenden, der in der Ersatzteilliste aufgeführt
ist. Der Einsatz falscher Batterien kann zu Entzündung
oder Explosion führen.
Alcune batterie di riserva contengono una piccola
quantità di nichel e cadmio. Non smontarle, ricaricarle,
gettarle nel fuoco o nell'acqua né cortocircuitarle.
Smaltirle secondo la normativa in vigore (DPR 915/82,
successive disposizioni e disposizioni locali). Quando
si sostituisce la batteria dell'RTC (real time clock) o la
batteria di supporto, utilizzare soltanto i tipi inseriti
nell'appropriato Catalogo parti. L'impiego di una
batteria non adatta potrebbe determinare l'incendio o
l'esplosione della batteria stessa.
Algunas baterías de reserva contienen una pequeña
cantidad de níquel y cadmio. No las desmonte, ni
recargue, ni las eche al fuego o al agua ni las
cortocircuite. Deséchelas tal como dispone la
normativa local. Utilice sólo baterías que se
encuentren en la lista de piezas. La utilización de una
batería no apropiada puede provocar la ignición o
explosión de la misma.
Introduction 5
Safety Notice 3
The battery pack contains small amounts of nickel. Do
not disassemble it, throw it into fire or water, or shortcircuit it. Dispose of the battery pack as required by
local ordinances or regulations. Use only the battery in
the appropriate parts listing when replacing the battery
pack. Use of an incorrect battery can result in ignition
or explosion of the battery.
La batterie contient du nickel. Ne la démontez pas, ne
l'exposez ni au feu ni à l'eau. Ne la mettez pas en
court-circuit. Pour la mettre au rebut, conformez-vous
à la réglementation en vigueur. Lorsque vous
remplacez la batterie, veillez à n'utiliser que les
modèles cités dans la liste de pièces détachées
adéquate. En effet, une batterie inappropriée risque de
prendre feu ou d'exploser.
Akkus enthalten geringe Mengen von Nickel. Sie
dürfen nicht zerlegt, wiederaufgeladen,
kurzgeschlossen, oder Feuer oder Wasser ausgesetzt
werden. Bei der Entsorgung die örtlichen
Bestimmungen f¾r Sondermüll beachten. Beim
Ersetzen der Batterie nur Batterien des Typs
verwenden, der in der Ersatzteilliste aufgeführt ist. Der
Einsatz falscher Batterien kann zu Entzündung oder
Explosion führen.
La batteria contiene piccole quantità di nichel. Non
smontarla, gettarla nel fuoco o nell'acqua né
cortocircuitarla. Smaltirla secondo la normativa in
vigore (DPR 915/82, successive disposizioni e
disposizioni locali). Quando si sostituisce la batteria,
utilizzare soltanto i tipi inseriti nell'appropriato
Catalogo parti. L'impiego di una batteria non adatta
potrebbe determinare l'incendio o l'esplosione della
batteria stessa.
Las baterías contienen pequeñas cantidades de
níquel. No las desmonte, ni recargue, ni las eche al
fuego o al agua ni las cortocircuite. Deséchelas tal
como dispone la normativa local. Utilice sólo baterías
que se encuentren en la lista de piezas al sustituir la
batería. La utilización de una batería no apropiada
puede provocar la ignición o explosión de la misma.
6ThinkPad i Series 1400 HMM
Safety Notice 4
The lithium battery can cause a fire, explosion, or
severe burn. Do not recharge it, remove its polarized
connector, disassemble it, heat it above 100°C
(212°F), incinerate it, or expose its cell contents to
water. Dispose of the battery as required by local
ordinances or regulations. Use only the battery in the
appropriate parts listing. Use of an incorrect battery
can result in ignition or explosion of the battery.
La pile de sauvegarde contient du lithium. Elle
présente des risques d'incendie, d'explosion ou de
brûlures graves. Ne la rechargez pas, ne retirez pas
son connecteur polarisé et ne la démontez pas. Ne
l'exposez pas à une temperature supérieure à 100°C,
ne la faites pas brûler et n'en exposez pas le contenu
à l'eau. Mettez la pile au rebut conformément à la
réglementation en vigueur. Une pile inappropriée
risque de prendre feu ou d'exploser.
Die Systembatterie ist eine Lithiumbatterie. Sie kann
sich entzünden, explodieren oder schwere
Verbrennungen hervorrufen. Batterien dieses Typs
dürfen nicht aufgeladen, zerlegt, über 100 C erhitzt
oder verbrannt werden. Auch darf ihr Inhalt nicht mit
Wasser in Verbindung gebracht oder der zur richtigen
Polung angebrachte Verbindungsstecker entfernt
werden. Bei der Entsorgung die örtlichen
Bestimmungen für Sondermüll beachten. Beim
Ersetzen der Batterie nur Batterien des Typs
verwenden, der in der Ersatzteilliste aufgeführt ist. Der
Einsatz falscher Batterien kann zu Entzündung oder
Explosion führen.
La batteria di supporto e una batteria al litio e puo
incendiarsi, esplodere o procurare gravi ustioni.
Evitare di ricaricarla, smontarne il connettore
polarizzato, smontarla, riscaldarla ad una temperatura
superiore ai 100 gradi centigradi, incendiarla o gettarla
in acqua. Smaltirla secondo la normativa in vigore
(DPR 915/82, successive disposizioni e disposizioni
locali). L'impiego di una batteria non adatta potrebbe
determinare l'incendio o l'esplosione della batteria
stessa.
La bateria de repuesto es una bateria de litio y puede
provocar incendios, explosiones o quemaduras
graves. No la recargue, ni quite el conector
polarizado, ni la desmonte, ni caliente por encima de
los 100°C (212°F), ni la incinere ni exponga el
contenido de sus celdas al agua. Deséchela tal como
dispone la normativa local.
Introduction 7
Safety Notice 5
If the LCD breaks and the fluid from inside the LCD
gets into your eyes or on your hands, immediately
wash the affected areas with water for at least 15
minutes. Seek medical care if any symptoms from the
fluid are present after washing.
Si le panneau d'affichage à cristaux liquides se brise
et que vous recevez dans les yeux ou sur les mains
une partie du fluide, rincez-les abondamment pendant
au moins quinze minutes. Consultez un médecin si
des symptômes persistent après le lavage.
Die Leuchtstoffröhre im LCD-Bildschirm enthält
Quecksilber. Bei der Entsorgung die örtlichen
Bestimmungen für Sondermüll beachten. Der
LCD-Bildschirm besteht aus Glas und kann
zerbrechen, wenn er unsachgemäΒ behandelt wird
oder der Computer auf den Boden fällt. Wenn der
Bildschirm beschädigt ist und die darin befindliche
Flüssigkeit in Kontakt mit Haut und Augen gerät,
sollten die betroffenen Stellen mindestens 15 Minuten
mit Wasser abgespült und bei Beschwerden
anschlieΒend ein Arzt aufgesucht werden.
Nel caso che caso l'LCD si dovesse rompere ed il
liquido in esso contenuto entrasse in contatto con gli
occhi o le mani, lavare immediatamente le parti
interessate con acqua corrente per almeno 15 minuti;
poi consultare un medico se i sintomi dovessero
permanere.
Si la LCD se rompe y el fluido de su interior entra en
contacto con sus ojos o sus manos, lave
inmediatamente las áreas afectadas con agua durante
15 minutos como mínimo. Obtenga atención medica si
se presenta algún síntoma del fluido despues de
lavarse.
8ThinkPad i Series 1400 HMM
Safety Notice 6
To avoid shock, do not remove the plastic cover that
surrounds the lower portion of the inverter card.
Afin d'éviter tout risque de choc électrique, ne retirez
pas le cache en plastique protégeant la partie
inférieure de la carte d'alimentation.
Aus Sicherheitsgründen die Kunststoffabdeckung, die
den unteren Teil der Spannungswandlerplatine umgibt,
nicht entfernen.
Per evitare scosse elettriche, non rimuovere la
copertura in plastica che avvolge la parte inferiore
della scheda invertitore.
Para evitar descargas, no quite la cubierta de plástico
que rodea la parte baja de la tarjeta invertida.
Safety Notice 7
Though main batteries have low voltage, a shorted or
grounded battery can produce enough current to burn
combustible materials or personnel.
Bien que le voltage des batteries principales soit peu
élevé, le court-circuit ou la mise à la masse d'une
batterie peut produire suffisamment de courant pour
brûler des matériaux combustibles ou causer des
brûlures corporelles graves.
Obwohl Hauptbatterien eine niedrige Spannung
haben, können sie doch bei KurzschluΒ oder Erdung
genug Strom abgeben, um brennbare Materialien zu
entzünden oder Verletzungen bei Personen
hervorzurufen.
Sebbene le batterie di alimentazione siano a basso
voltaggio, una batteria in corto circuito o a massa può
fornire corrente sufficiente da bruciare materiali
combustibili o provocare ustioni ai tecnici di
manutenzione.
Aunque las baterías principales tienen un voltaje bajo,
una batería cortocircuitada o con contacto a tierra
puede producir la corriente suficiente como para
quemar material combustible o provocar quemaduras
en el personal.
Introduction 9
Safety Notice 8
Before removing any FRU, power-off the computer,
unplug all power cords from electrical outlets, remove
the battery pack, then disconnect any interconnecting
cables.
Avant de retirer une unitˆ rempla†able en clientèle,
mettez le système hors tension, débranchez tous les
cordons d'alimentation des socles de prise de courant,
retirez la batterie et déconnectez tous les cordons
d'interface.
Die Stromzufuhr muΒ abgeschaltet, alle Stromkabel
aus der Steckdose gezogen, der Akku entfernt und
alle Verbindungskabel abgenommen sein, bevor eine
FRU entfernt wird.
Prima di rimuovere qualsiasi FRU, spegnere il
sistema, scollegare dalle prese elettriche tutti i cavi di
alimentazione, rimuovere la batteria e poi scollegare i
cavi di interconnessione.
Antes de quitar una FRU, apague el sistema,
desenchufe todos los cables de las tomas de corriente
eléctrica, quite la batería y, a continuación,
desconecte cualquier cable de conexión entre
dispositivos.
10ThinkPad i Series 1400 HMM
Safety Information
The following section contains the safety information that
you need to be familiar with before servicing an IBM
mobile computer.
General Safety
Follow these rules to ensure general safety:
Observe good housekeeping in the area of the
machines during and after maintenance.
When lifting any heavy object:
1. Ensure you can stand safely without slipping.
2. Distribute the weight of the object equally
between your feet.
3. Use a slow lifting force. Never move suddenly or
twist when you attempt to lift.
4. Lift by standing or by pushing up with your leg
muscles; this action removes the strain from the
muscles in your back.
objects that weigh more than 16 kg (35 lb) or
objects that you think are too heavy for you.
Do not perform any action that causes hazards to the
customer, or that makes the equipment unsafe.
Before you start the machine, ensure that other
service representatives and the customer's personnel
are not in a hazardous position.
Place removed covers and other parts in a safe
place, away from all personnel, while you are servicing the machine.
Keep your tool case away from walk areas so that
other people will not trip over it.
Do not wear loose clothing that can be trapped in the
moving parts of a machine. Ensure that your sleeves
are fastened or rolled up above your elbows. If your
hair is long, fasten it.
Insert the ends of your necktie or scarf inside clothing
or fasten it with a nonconductive clip, approximately 8
centimeters (3 inches) from the end.
Do not wear jewelry, chains, metal-frame eyeglasses,
or metal fasteners for your clothing.
Attention: Metal objects are good electrical conduc-
tors.
Wear safety glasses when you are: hammering,
drilling soldering, cutting wire, attaching springs, using
solvents, or working in any other conditions that might
be hazardous to your eyes.
After service, reinstall all safety shields, guards,
labels, and ground wires. Replace any safety device
that is worn or defective.
Do not attempt to lift any
Introduction
11
Reinstall all covers correctly before returning the
machine to the customer.
Electrical Safety
Observe the following rules when working on electrical
equipment.
Important
Use only approved tools and test equipment. Some
hand tools have handles covered with a soft material
that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small conductive
fibers to decrease electrostatic discharges. Do not use
this type of mat to protect yourself from electrical
shock.
Find the room emergency power-off (EPO) switch,
disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the
switch or unplug the power cord quickly.
Do not work alone under hazardous conditions or
near equipment that has hazardous voltages.
Disconnect all power before:
– Performing a mechanical inspection
– Working near power supplies
– Removing or installing main units
Before you start to work on the machine, unplug the
power cord. If you cannot unplug it, ask the customer
to power-off the wall box that supplies power to the
machine and to lock the wall box in the off position.
If you need to work on a machine that has exposed
electrical circuits, observe the following precautions:
– Ensure that another person, familiar with the
power-off controls, is near you.
Attention: Another person must be there to
switch off the power, if necessary.
– Use only one hand when working with
powered-on electrical equipment; keep the other
hand in your pocket or behind your back.
Attention: There must be a complete circuit to
cause electrical shock. By observing the above
rule, you may prevent a current from passing
through your body.
– When using testers, set the controls correctly
and use the approved probe leads and accessories for that tester.
12ThinkPad i Series 1400 HMM
– Stand on suitable rubber mats (obtained locally,
if necessary) to insulate you from grounds such
as metal floor strips and machine frames.
Observe the special safety precautions when you
work with very high voltages; these instructions are in
the safety sections of maintenance information. Use
extreme care when measuring high voltages. Regularly inspect and maintain your electrical hand tools
for safe operational condition.
Do not use worn or broken tools and testers.
Never assume that power has been disconnected
from a circuit. First, check that it has been
powered-off.
Always look carefully for possible hazards in your
work area. Examples of these hazards are moist
floors, nongrounded power extension cables, power
surges, and missing safety grounds.
Do not touch live electrical circuits with the reflective
surface of a plastic dental mirror. The surface is
conductive; such touching can cause personal injury
and machine damage.
Do not service the following parts with the power on
when they are removed from their normal operating
places in a machine:
– Power supply units
– Pumps
– Blowers and fans
– Motor generators
and similar units. (This practice ensures correct
grounding of the units.)
If an electrical accident occurs:
– Use caution; do not become a victim your-
self.
– Switch off power.
– Send another person to get medical aid.
Safety Inspection Guide
The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products. Each
machine, as it was designed and built, had required safety
items installed to protect users and service personnel from
injury. This guide addresses only those items. However,
good judgment should be used to identify potential safety
hazards due to attachment of non-IBM features or options
not covered by this inspection guide.
If any unsafe conditions are present, you must determine
how serious the apparent hazard could be and whether
you can continue without first correcting the problem. Consider these conditions and the safety hazards they present:
Introduction
13
Electrical hazards, especially primary power (primary
voltage on the frame can cause serious or fatal electrical shock).
Explosive hazards, such as a damaged CRT face or
bulging capacitor.
Mechanical hazards, such as loose or missing hard-
ware.
The guide consists of a series of steps presented in a
checklist. Begin the checks with the power off, and the
power cord disconnected.
Checklist:
1. Check exterior covers for damage (loose, broken, or
sharp edges).
2. Power-off the computer. Disconnect the power cord.
3. Check the power cord for:
a. A third-wire ground connector in good condition.
Use a meter to measure third-wire ground continuity for 0.1 ohm or less between the external
ground pin and frame ground.
b. The power cord should be the appropriate type
as specified in the parts listings.
c. Insulation must not be frayed or worn.
4. Remove the cover.
5. Check for any obvious non-IBM alterations. Use good
judgment as to the safety of any non-IBM alterations.
6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or
other liquids, or signs of fire or smoke damage.
7. Check for worn, frayed, or pinched cables.
8. Check that the power-supply cover fasteners (screws
or rivets) have not been removed or tampered with.
Any computer part containing transistors or integrated circuits ( ICs) should be considered sensitive to electrostatic
discharge (ESD). ESD damage can occur when there is a
difference in charge between objects. Protect against ESD
damage by equalizing the charge so that the machine, the
part, the work mat, and the person handling the part are all
at the same charge.
14ThinkPad i Series 1400 HMM
Notes:
1. Use product-specific ESD procedures when they
exceed the requirements noted here.
2. Make sure that the ESD protective devices you use
have been certified (ISO 9000) as fully effective.
When handling ESD-sensitive parts:
Keep the parts in protective packages until they are
inserted into the product.
Avoid contact with other people.
Wear a grounded wrist strap against your skin to
eliminate static on your body.
Prevent the part from touching your clothing. Most
clothing is insulative and retains a charge even when
you are wearing a wrist strap.
Use the black side of a grounded work mat to provide
a static-free work surface. The mat is especially
useful when handling ESD-sensitive devices.
Select a grounding system, such as those listed
below, to provide protection that meets the specific
service requirement.
Note: The use of a grounding system is desirable
but not required to protect against ESD
damage.
– Attach the ESD ground clip to any frame ground,
ground braid, or green-wire ground.
– Use an ESD common ground or reference point
when working on a double-insulated or batteryoperated system.
– You can use coax or connector-outside shells on
these systems.
– Use the round ground-prong of the AC plug on
AC-operated computers.
Grounding Requirements
Electrical grounding of the computer is required for operator safety and correct system function. Proper grounding
of the electrical outlet can be verified by a certified
electrician.
Introduction
15
Laser Compliance Statement
Some IBM Personal Computer models are equipped from
the factory with a CD-ROM drive. CD-ROM drives are also
sold separately as options. The CD-ROM drive is a laser
product. The CD-ROM drive is certified in the U.S. to
conform to the requirements of the Department of Health
and Human Services 21 Code of Federal Regulations
(DHHS 21 CFR) Subchapter J for Class 1 laser products.
Elsewhere, the drive is certified to conform to the requirements of the International Electrotechnical Commission
(IEC) 825 and CENELEC EN 60 825 for Class 1 laser products.
When a CD-ROM drive is installed, note the following.
CAUTION:
Use of controls or adjustments or performance of procedures other than those specified herein might result
in hazardous radiation exposure.
O uso de controles, ajustes ou desempenho de
procedimentos diferentes daqueles aqui especificados
pode resultar em perigosa exposição à radiação.
Pour éviter tout risque d'exposition au rayon laser,
respectez les consignes de réglage et d'utilisation des
commandes, ainsi que les procédures décrites.
Werden Steuer- und Einstellelemente anders als hier
festgesetzt verwendet, kann gefährliche
Laserstrahlung auftreten.
L'utilizzo di controlli, regolazioni o l'esecuzione di procedure diverse da quelle specificate possono
provocare l'esposizione a
El uso de controles o ajustes o la ejecución de
procedimientos distintos de los aquí especificados
16ThinkPad i Series 1400 HMM
puede provocar la exposición a radiaciones
peligrosas.
Opening the CD-ROM drive could result in exposure to
hazardous laser radiation. There are no serviceable parts
inside the CD-ROM drive. Do not open.
Some CD-ROM drives contain an embedded Class 3A or
Class 3B laser diode. Note the following.
DANGER:
Laser radiation when open. Do not stare into the beam,
do not view directly with optical instruments, and
avoid direct exposure to the beam.
Radiação por raio laser ao abrir. Não olhe fixo no feixe
de luz, não olhe diretamente por meio de instrumentos
óticos e evite exposição direta com o feixe de luz.
Rayonnement laser si carter ouvert. Évitez de fixer le
faisceau, de le regarder directement avec des instruments optiques, ou de vous exposer au rayon.
Laserstrahlung bei geöffnetem Gerät. Nicht direkt oder
über optische Instrumente in den Laserstrahl sehen
und den Strahlungsbereich meiden.
Kinyitáskor lézersugár ! Ne nézzen bele se szabad
szemmel, se optikai eszközökkel. Ker¾lje a
sugárnyalábbal való érintkezést !
Aprendo l'unità vengono emesse radiazioni laser. Non
fissare il fascio, non guardarlo direttamente con
strumenti ottici e evitare l'esposizione diretta al fascio.
Radiación láser al abrir. No mire fijamente ni examine
con instrumental óptico el haz de luz. Evite la
exposición directa al haz.
Introduction
17
18ThinkPad i Series 1400 HMM
ThinkPad i Series 1400 Hardware
Maintenance Manual (Part I)
Part I of this Hardware Maintenance Manual covers the following ThinkPad i Series 1400 computer models:
Before you go to the check procedures, be sure to read
this section.
Important Notes
Only certified trained personnel should service
the computer.
Read the FRU service procedures before
replacing any FRUs.
Be extremely careful during write operations such
as copying, saving, or formatting. Drives in the
computer that you are servicing might have been
rearranged or the drive startup sequence might
have been altered. If you select an incorrect
drive, data or programs could be overwritten.
Ensure that you replace FRUs with the appro-
priate model. When you replace the FRU, make
sure that the model of the machine and FRU part
number are correct by referring to the part list.
FRUs should not be replaced because of a
single, unreproducible failure. Single failure can
occur for a variety of reasons that have nothing
to do with a hardware defect, such as: cosmic
radiation, electrostatic discharge, or software
error. FRU replacement should be considered
only when a recurring problem exists. In this
case, clear the error log and run the test again.
Do not replace FRUs if log errors do not reappear.
Be careful not to replace a non-defective FRU.
How to Use Error Messages
Use the error codes displayed on the screen to diagnose
failures. If more than one error code is displayed, begin the
diagnosis with the first error code. The cause of the first
error code can result in the other false error codes being
displayed.
How to Diagnose Mulitple FRUs
If the adapter or device has more than one FRU, the error
code could be caused by either FRU. Before replacing
multiple FRUs, try removing or exhanging each FRU one
by one in the designated sequence, to see if the symptoms
change.
What to Do First
The servicer must include the following in the parts
exchange form or parts return form that is attached to the
returned FRU:
1. Name and phone number of servicer.
20ThinkPad i Series 1400 HMM
2. Date of service.
3. Date when part failed.
4. Date of purchase.
5. Failure symptoms, error codes apperaing on display,
and beep symptoms.
6. Procedure index and page number in which failing
FRU was detected.
7. Failing FRU name and part number.
8. Machine type, model number and serial number.
9. Customer's name and address.
Before checking problems with the computer, determine
whether or not the damage applies to the warranty by
referring to the following:
Note for Warranty: Durign the warranty period, the customer may be responsible for repair costs if the computer
damage was caused by misuse, accident, modification,
unsuitable physical or operating environment, or improper
maintenance by the customer. The following list provides
some common items that are not covered under warranty
and some symptoms that may indicate the system was
subjected to stresses beyond normal use:
The following is not covered under warranty:
LCD panel cracked by applying excessive force or by