IBM SAN Volume Controller 2145-8F2, SAN Volume Controller 2145-CG8, SAN Volume Controller 2145-8G4, SAN Volume Controller 2145-CF8, SAN Volume Controller 2145-8A4 Hardware Maintenance Manual
IBM SAN Volume Controller 2145-8F2, SAN Volume Controller 2145-CG8, SAN Volume Controller 2145-8G4, SAN Volume Controller 2145-CF8, SAN Volume Controller 2145-8A4, SAN Volume Controller 2145-8F4 Hardware Maintenance Manual
Before using this information and the product it supports, read the general information in
“Notices” on page 325, the information in the “Safety and environmental notices” on page xiii, as
well as the information in the IBM Environmental Notices and User Guide on the documentation CD.
This edition applies to the IBM System Storage SAN Volume Controller, Version 6.2.0, and to all subsequent releases
and modifications until otherwise indicated in new editions.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Contents
Figures ...............v
Tables ...............xi
Safety and environmental notices . . . xiii
General safety .............xiii
Electrical safety ............xv
Inspecting the SAN Volume Controller for unsafe
conditions..............xvi
External device check.........xvii
Internal device checks .........xviii
Checking the grounding of SAN Volume
Controller, the uninterruptible power supply, and
the redundant ac-power switch .......xviii
Inspecting the uninterruptible power supply for
unsafe conditions ............xix
Uninterruptible power-supply requirements.. . xx
Emergency power-off shutdown.......xx
Handling static-sensitive devices .......xx
Environmental notices and statements .....xxi
Product recycling and disposal.......xxi
About this guide ..........xxiii
Who should use this guide........xxiii
Summary of changes for GC27-2283-00, SAN
Volume Controller Hardware Maintenance Guide . xxiii
Emphasis ..............xxiv
SAN Volume Controller library and related
publications.............xxiv
Related web sites...........xxvii
How to order IBM publications .......xxvii
Sending your comments .........xxvii
Chapter 1. Parts listing ........1
SAN Volume Controller 2145-CG8 parts .....1
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SAN Volume Controller 2145-CF8 parts .....6
SAN Volume Controller 2145-8A4 parts .....10
SAN Volume Controller 2145-8G4 parts .....12
SAN Volume Controller 2145-8F4 parts .....16
SAN Volume Controller 2145-8F2 parts .....17
Redundant ac-power switch parts .......20
2145 UPS-1U parts ............20
Power cables for the 2145 UPS-1U ......21
Chapter 2. Removing and replacing
parts...............25
Enabling concurrent maintenance .......25
Preparing to remove and replace parts .....26
Working inside the node with the power on.. . 26
Removing and replacing SAN Volume Controller
parts.................26
Removing the cable-management arm....26
Replacing the cable-management arm....30
Removing the cable-retention bracket .....34
Replacing the cable-retention bracket .....39
Removing the SAN Volume Controller from a
rack ................46
Replacing the SAN Volume Controller in a rack55
Removing the support rails for a SAN Volume
Controller ..............61
Installing the support rails for a SAN Volume
Controller ..............66
Removing the top cover .........77
Replacing the top cover .........81
Removing the service controller......85
Replacing the service controller .......95
Replacing a disk drive and a service controller
on the SAN Volume Controller......102
Removing and replacing the SAN Volume
Controller power-cable assembly ......102
Removing the memory modules (DIMM) .. . 104
Replacing the memory modules (DIMM) ... 109
Removing the disk drive........110
Replacing the disk drive .........118
Removing a solid-state drive (SSD) .....122
Replacing a solid-state drive (SSD) .....124
Removing the disk-drive backplane .....126
Replacing the disk-drive backplane .....134
Removing the CMOS battery .......142
Replacing the CMOS battery .......148
Removing the power supply .......155
Replacing the power supply.......162
Removing the power backplane ......171
Replacing the power backplane ......173
Removing and replacing the frame assembly175
Removing and replacing the Fibre Channel SFP
transceiver on a SAN Volume Controller node . 177
Removing the Fibre Channel adapter assembly178
Replacing the Fibre Channel adapter assembly185
Removing and replacing an Ethernet SFP
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transceiver .............189
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Removing the 10 Gbps Ethernet riser-card
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assembly ..............191
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Replacing the 10 Gbps Ethernet riser-card
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assembly ..............194
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Removing the high-speed SAS adapter ....196
Replacing the high-speed SAS adapter ....198
Removing the high-speed SAS adapter, the
adapter cable, and the solid-state drive (SSD).. 200
Replacing the high-speed SAS adapter, the
adapter cable, and the solid-state drive (SSD).. 204
Removing the disk-controller and USB riser-card
assembly ..............207
Replacing the disk-controller and USB riser-card
assembly ..............210
Removing the PCI express riser card assembly214
Replacing the PCI express riser-card assembly215
Removing the operator-information panel
Removing the operator-information panel cable232
Replacing the operator-information panel cable236
Removing the fans..........239
Replacing the fans ...........244
Removing the SAN Volume Controller 2145-8F2
or SAN Volume Controller 2145-8F4 fan holder
and fan backplanes..........250
Replacing the SAN Volume Controller 2145-8F2
or SAN Volume Controller 2145-8F4 fan holder
and fan backplanes..........250
Removing the microprocessor .......251
Replacing the microprocessor .......259
Removing the SAN Volume Controller 2145-8F4
or SAN Volume Controller 2145-8F2 VRM . .. 271
Replacing the SAN Volume Controller 2145-8F2
or SAN Volume Controller 2145-8F4 VRM . .. 271
Removing the SAN Volume Controller system
board ...............272
Replacing the SAN Volume Controller system
board ...............287
Removing the redundant ac-power switch ....302
Replacing the redundant ac-power switch ....303
Removing and replacing 2145 UPS-1U parts ... 304
Removing and replacing the 2145 UPS-1U
power cable-retention bracket .......305
Removing the 2145 UPS-1U.......306
Replacing the 2145 UPS-1U ........309
Removing the support rails for a 2145 UPS-1U314
Installing the support rails for the 2145 UPS-1U315
Removing the power cable from the 2145
UPS-1U ..............317
Removing the 2145 UPS-1U battery .....318
Replacing the 2145 UPS-1U battery .....320
Appendix. Accessibility .......323
Notices ..............325
Trademarks ..............327
Electronic emission notices .........327
Federal Communications Commission (FCC)
statement..............327
Industry Canada compliance statement ....328
Avis de conformité à la réglementation
d'Industrie Canada..........328
Australia and New Zealand Class A Statement328
European Union Electromagnetic Compatibility
Directive ..............328
Germany Electromagnetic compatibility
directive ..............328
Japan VCCI Council Class A statement ....329
People's Republic of China Class A Electronic
Emission Statement ..........329
International Electrotechnical Commission (IEC)
statement..............330
United Kingdom telecommunications
requirements............330
Korean Communications Commission (KCC)
Class A Statement ...........330
Taiwan Class A compliance statement ....330
European Contact Information ....331
Taiwan Contact Information .....333
Index ...............335
iv
IBM SAN Volume Controller Hardware Maintenance Guide
Figures
1. Parts diagram for the SAN Volume Controller
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||
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2145-CG8 model ...........2
2. Exploded view of the SAN Volume Controller
2145-CF8 node ............6
3. Exploded view of the SAN Volume Controller
2145-8A4 node...........10
4. Exploded view of the SAN Volume Controller
2145-8G4 node...........13
5. Exploded view of the SAN Volume Controller
2145-8F4 node............16
6. Exploded view of the SAN Volume Controller
2145-8F2 node............18
7. View of the redundant ac-power switch FRU20
8. Exploded view of the 2145 UPS-1U hardware21
9. The cable-management arm, support rails, and
associated parts of the 2145-CG8 and 2145-CF8 27
10. Release latches and mounting screws of the
SAN Volume Controller 2145-CG8 or 2145-CF8. 28
11. Removing the cables from the
cable-management arm........28
12. Removing the cable-management arm....29
13. Removing the cable-management-support arm 30
14. Installing the cable-management-support arm31
15. Installing the cable-management arm ....32
16. Adjusting the location of the
cable-management arm........33
17. Connecting and routing the cables .....34
18. Cable-retention brackets ........35
19. SAN Volume Controller 2145-8A4 with the
cable-retention bracket installed ......36
20. SAN Volume Controller 2145-8G4 cable
retention bracket - type A ........37
21. SAN Volume Controller 2145-8G4 cable
retention bracket - type B ........37
22. The SAN Volume Controller 2145-8G4 with the
cable-retention bracket attached ......38
23. The SAN Volume Controller 2145-8G4 with
cable-retention bracket type B attached ... 39
24. Cable-retention brackets ........40
25. Raising the SAN Volume Controller 2145-CF8
or 2145-CG8 locking levers of the slide rails of
the rack ..............41
26. Retaining screw on the SAN Volume
Controller 2145-8A4 node ........42
27. Installing the SAN Volume Controller
2145-8A4 cable retention bracket.....42
28. SAN Volume Controller 2145-8G4 cable
retention bracket - type A ........43
29. SAN Volume Controller 2145-8G4 cable
retention bracket - type B ........43
30. The SAN Volume Controller 2145-8G4 before
you attach the cable-retention bracket ....44
31. The SAN Volume Controller 2145-8G4 with
cable-retention bracket type B attached ... 45
32. Attaching the cable retention bracket to the
SAN Volume Controller 2145-8F4 power cable . 45
33. Removing the 2145-CG8 or 2145-CF8 from the
rack ...............48
34. The captive thumbscrews that secure the node
and the shipping brackets ........51
35. Removing the SAN Volume Controller
2145-8G4 from the rack........53
36. Installing the 2145-CG8 or 2145-CF8 node in
the slide rails of the rack ........57
37. Raising the 2145-CG8 or 2145-CF8 locking
levers of the slide rails of the rack .....58
38. The captive thumbscrews that secure the node
and the shipping brackets ........59
39. The captive thumbscrews that secure the node
and the shipping brackets ........60
40. Aligning the SAN Volume Controller 2145-8G4
with the rack slides ..........60
41. Sliding the SAN Volume Controller 2145-8F4
into the rack ............61
42. Removing the front end of the slide rails62
43. Removing the rear end of the slide rails63
44. The rail-adjustment bracket and the release tab
on the rear rail-locking carrier ......64
45. Removing the latch strike from the front of the
slide rail.............65
46. Removing the right slide rail from the front of
the rack ..............65
47. The left support rail for the SAN Volume
Controller .............66
48. Opening the rear slide-rail hooks .....67
49. Installing the rear end of the slide rails68
50. Preparing the front end of the slide rails68
51. Installing the front end of the slide rails69
52. SAN Volume Controller 2145-8A4 support-rails
installation kit............69
53. A closed rail-locking carrier at the front of the
support rail for the SAN Volume Controller
2145-8A4 .............70
54. An open rail-locking carrier at the rear of the
support rail for the SAN Volume Controller
2145-8A4 .............71
55. Aligning the pins on the left front support rail
for the SAN Volume Controller 2145-8A4 with
the front mounting flange ........72
56. SAN Volume Controller 2145-8G4 support rails
installation kit............73
57. Inserting the right slide rail into the rear rack
mounting flange ...........73
58. Extending the right slide rail .......74
59. Attaching the latch strike to the front of the
slide rail.............74
60. Retracting the latch-lock carrier ......75
61. Opening the front latch-lock carrier assembly75
62. Opening the back latch-lock carrier assembly76
63. Installing the front end of the rail .....76
64. Closing the latch-lock carrier assembly. .. 77
xiiIBM SAN Volume Controller Hardware Maintenance Guide
Safety and environmental notices
Review the multilingual safety notices for the IBM®Systems Storage SAN Volume Controller, redundant
ac-power switch, and the uninterruptible power supply before you install and use the product.
Suitability for telecommunication environment: This product is not intended to connect directly or
indirectly by any means whatsoever to interfaces of public telecommunications networks.
To find the translated text for a caution or danger notice:
1. Look for the identification number at the end of each caution notice or each danger notice. In the
following examples, the numbers (C001) and (D002) are the identification numbers.
CAUTION:
A caution notice indicates the presence of a hazard that has the potential of causing moderate or
minor personal injury. (C001)
DANGER
A danger notice indicates the presence of a hazard that has the potential of causing death or
serious personal injury. (D002)
2. Locate IBM System Storage SAN Volume Controller Safety Notices with the user publications that were
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provided with the SAN Volume Controller hardware.
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3. Find the matching identification number in the IBM System Storage SAN Volume Controller Safety
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Notices. Then review the topics concerning the safety notices to ensure that you are in compliance.
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4. Optionally, read the multilingual safety instructions on the SAN Volume Controller website. Go to the
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Support for SAN Volume Controller (2145) website at www.ibm.com/storage/support/2145 and click
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the documentation link.
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General safety
When you service the SAN Volume Controller, redundant ac-power switch, or the uninterruptible power
supply, follow general safety guidelines.
Use the following general rules to ensure safety to yourself and others:
v Observe good housekeeping in the area where the devices are kept during and after maintenance.
v Follow the guidelines when lifting any heavy object:
1. Ensure that you can stand safely without slipping.
2. Distribute the weight of the object equally between your feet.
3. Use a slow lifting force. Never move suddenly or twist when you attempt to lift.
4. Lift by standing or by pushing up with your leg muscles; this action removes the strain from the
muscles in your back. Do not attempt to lift any objects that weigh more than 18 kg (40 lb) or objects that
you think are too heavy for you.
v Do not perform any action that causes a hazard to the customer, or that makes the equipment unsafe.
v Before you start the device, ensure that other service representatives and customer's personnel are not
in a hazardous position.
v Place removed covers and other parts in a safe place, away from all personnel, while you are servicing
the unit.
v Keep your tool case away from walk areas so that other people will not trip over it.
v Do not wear loose clothing that can be trapped in the moving parts of a device. Ensure that your
sleeves are fastened or rolled up above your elbows. If your hair is long, fasten it.
v Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconducting clip,
approximately 8 cm (3 in.) from the end.
v Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your clothing.
Remember: Metal objects are good electrical conductors.
v Wear safety glasses when you are: hammering, drilling, soldering, cutting wire, attaching springs,
using solvents, or working in any other conditions that might be hazardous to your eyes.
v After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device
that is worn or defective.
v Reinstall all covers correctly after you have finished servicing the unit.
xivIBM SAN Volume Controller Hardware Maintenance Guide
Electrical safety
Observe these rules when working on electrical equipment.
DANGER
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When working on or around the system, observe the following precautions:
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Electrical voltage and current from power, telephone, and communication cables are hazardous. To
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avoid a shock hazard:
|
v Connect power to this unit only with the IBM provided power cord. Do not use the IBM
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provided power cord for any other product.
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v Do not open or service any power supply assembly.
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v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration
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of this product during an electrical storm.
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v The product might be equipped with multiple power cords. To remove all hazardous voltages,
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disconnect all power cords.
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v Connect all power cords to a properly wired and grounded electrical outlet. Ensure that the outlet
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supplies proper voltage and phase rotation according to the system rating plate.
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v Connect any equipment that will be attached to this product to properly wired outlets.
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v When possible, use one hand only to connect or disconnect signal cables.
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v Never turn on any equipment when there is evidence of fire, water, or structural damage.
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v Disconnect the attached power cords, telecommunications systems, networks, and modems before
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you open the device covers, unless instructed otherwise in the installation and configuration
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procedures.
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v Connect and disconnect cables as described in the following procedures when installing, moving,
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or opening covers on this product or attached devices.
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To disconnect:
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1. Turn off everything (unless instructed otherwise).
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2. Remove the power cords from the outlets.
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3. Remove the signal cables from the connectors.
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4. Remove all cables from the devices.
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To connect:
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1. Turn off everything (unless instructed otherwise).
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2. Attach all cables to the devices.
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3. Attach the signal cables to the connectors.
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4. Attach the power cords to the outlets.
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5. Turn on the devices.
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v Sharp edges, corners and joints may be present in and around the system. Use care when
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handling equipment to avoid cuts, scrapes and pinching.
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(D005)
Important: Use only approved tools and test equipment. Some hand tools have handles covered with a
soft material that does not insulate you when working with live electrical currents. Many customers have,
near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic
discharges. Do not use this type of mat to protect yourself from electrical shock.
v Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an
electrical accident occurs, you can then operate the switch or unplug the power cord quickly.
v Do not work alone under hazardous conditions or near equipment that has hazardous voltages.
Safety and environmental noticesxv
v Disconnect all power before the following activities:
– Performing a mechanical inspection
– Working near power supplies
– Removing or installing main units
v Before you start to work on the unit, unplug the power cord. If you cannot unplug it, ask the customer
to power off the wall box that supplies power to the device and to lock the wall box in the off position.
v If you need to work on a device that has exposed electrical circuits, observe the following precautions:
– Ensure that another person, familiar with the power-off controls, is near you.
Remember: Another person must be there to switch off the power, if necessary.
– Use only one hand when working with electrical equipment that has the power turned on; keep the
other hand in your pocket or behind your back.
Remember: There must be a complete circuit to cause electrical shock. By observing the previous
rule, you might prevent a current from passing through your body.
– When using testers, set the controls correctly and use the approved probe leads and accessories for
that tester.
– Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as
metal floor strips and machine frames.
Observe the special safety precautions when you work with very high voltages; these instructions are
in the safety sections of maintenance information. Use extreme care when measuring high voltages.
v Regularly inspect and maintain your electrical hand tools for safe operational condition.
v Do not use worn or broken tools and testers.
v Never assume that power has been disconnected from a circuit. First, check that power has been powered
off.
v Always look carefully for possible hazards in your work area. Examples of these hazards are moist
floors, nongrounded power extension cables, power surges, and missing safety grounds.
v Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is
conductive; such touching can cause personal injury and device damage.
v Do not service the following parts with the power on when they are removed from their normal
operating places in a device. (This practice ensures correct grounding of the units.)
– Power supply units
– Pumps
– Blowers and fans
– Motor generators
– And similar units
v If an electrical accident occurs:
– Use caution; do not become a victim yourself.
– Switch off power.
– Send another person to get medical aid.
Inspecting the SAN Volume Controller for unsafe conditions
Use caution when working in any potential safety hazardous situation that is not covered in the safety
checks. If unsafe conditions are present, determine how serious the hazards are and whether you can
continue before you correct the problem.
Before you start the safety inspection, make sure that the power is off, and that the power cord is
disconnected.
xviIBM SAN Volume Controller Hardware Maintenance Guide
Each device has required safety items installed to protect users and IBM service personnel from injury.
This guide addresses only those items.
Important: Good judgment must also be used to identify potential safety hazards due to the attachment
of non-IBM features or options not covered by this inspection guide.
If any unsafe conditions are present, you must determine how serious the apparent hazard could be and
whether you can continue without first correcting the problem. For example, consider the following
conditions and their potential safety hazards:
Electrical hazards (especially primary power)
Primary voltage on the frame can cause serious or lethal electrical shock.
Explosive hazards
A damaged CRT face or a bulging capacitor can cause serious injury.
Mechanical hazards
Loose or missing items (for example, nuts and screws) can cause serious injury.
To inspect each SAN Volume Controller node for unsafe conditions, perform the following steps. If
necessary, see any suitable safety publications.
1. Turn off SAN Volume Controller and disconnect the power cord.
2. Check the frame for damage (loose, broken, or sharp edges).
3. Check the power cables using the following steps:
a. Ensure that the third-wire ground connector is in good condition. Use a meter to check that the
third-wire ground continuity is 0.1 ohm or less between the external ground pin and the frame
ground.
b. Ensure that the power cord is the appropriate type, as specified in the parts listings.
c. Ensure that the insulation is not worn or damaged.
4. Check for any obvious nonstandard changes, both inside and outside the unit. Use good judgment
about the safety of any such changes.
5. Check inside SAN Volume Controller for any obvious unsafe conditions, such as metal particles,
contamination, water or other fluids, or marks of overheating, fire, or smoke damage.
6. Check for worn, damaged, or pinched cables.
7. Ensure that the voltage that is specified on the product-information label matches the specified
voltage of the electrical power outlet. If necessary, verify the voltage.
8. Inspect the power-supply assemblies and check that the fasteners (screws or rivets) in the cover of the
power-supply unit have not been removed or disturbed.
9. Before connecting SAN Volume Controller to the storage area network (SAN), check the grounding.
External device check
Ensure that you perform an external device check before you install or service the SAN Volume
Controller.
To conduct an external device check, perform the following steps:
1. Verify that all external covers are present and are not damaged.
2. Ensure that all latches and hinges are in the correct operating condition.
3. If SAN Volume Controller is not installed in a rack cabinet, check for loose or broken feet.
4. Check the power cord for damage.
5. Check the external signal cable for damage.
6. Check the cover for sharp edges, damage, or alterations that expose the internal parts of the device.
7. Correct any problems that you find.
Safety and environmental noticesxvii
Internal device checks
Ensure that you perform an internal device check before you install or service SAN Volume Controller.
To conduct the internal device check, perform the following steps:
1. Check for any non-IBM changes that might have been made to the device. If any are present, obtain
the “Non-IBM Alteration Attachment Survey,” form number R009, from the IBM branch office.
Complete the form and return it to the branch office.
2. Check the condition of the inside of the device for any metal or other contaminants, or any
indications of water, other fluid, fire, or smoke damage.
3. Check for any obvious mechanical problems, such as loose components.
4. Check any exposed cables and connectors for wear, cracks, or pinching.
Checking the grounding of SAN Volume Controller, the uninterruptible
power supply, and the redundant ac-power switch
Ensure that you understand how to check the grounding of a SAN Volume Controller, the uninterruptible
power supply, and the optional redundant ac-power switch feature.
To test the grounding of a SAN Volume Controller node, perform the following steps. Follow the steps
for the SAN Volume Controller configuration that you are using. Before you start, confirm that you know
the SAN Volume Controller model type, the uninterruptible power-supply type, and whether you are
using redundant ac power. Determine the location of the signal cables that are attached to the SAN
Volume Controller.
When you are asked to test the grounding continuity, use your local procedures to perform the test. The
test is successful if the measured resistance is 0.1 ohm or less.
Attention: Some electrical circuits can be damaged if the external signal cables are present at the SAN
Volume Controller while it is undergoing a grounding test.
1. Ensure that the SAN Volume Controller node is powered off. See MAP 5350: Powering off a SAN
Volume Controller node in the IBM System Storage SAN Volume Controller Troubleshooting Guide.
2. If the uninterruptible power supply is a 2145 UPS, ensure that other SAN Volume Controller nodes
that are powered from the uninterruptible power supply are powered off.
3. Use the power button to power off the uninterruptible power supply.
4. Disconnect all signal cables from the SAN Volume Controller node, which includes the following
cables:
v The Fibre Channel cables
v The Ethernet cable or cables
v The serial cable that is connected to the uninterruptible power supply
5. Disconnect all signal cables from the uninterruptible power supply. If the uninterruptible power
supply is a 2145 UPS, there might be multiple signal cables.
6. If the uninterruptible power supply is a 2145 UPS, disconnect any power cables that are connected to
SAN Volume Controller nodes, except the one that is being tested.
7. If redundant ac power is not used, disconnect the uninterruptible power-supply power cable from
the site power-distribution unit.
8. If redundant ac power is used, turn off any SAN Volume Controller that is being supplied from the
redundant ac-power switch, and remove the power cable to this system from the redundant
ac-power switch.
9. If redundant ac power is used, disconnect both input power leads from the site power distribution
units.
xviiiIBM SAN Volume Controller Hardware Maintenance Guide
10. If redundant ac power is not used, test the grounding continuity between a conductive area on the
SAN Volume Controller frame and the ground pin on the plug of the uninterruptible power-supply
input-power cable.
11. If redundant ac power is used, test the grounding continuity between a conductive area on the SAN
Volume Controller frame and the ground pin on the plug of the main power cable of the redundant
ac-power switch. If the test is successful, test the grounding continuity between a conductive area on
the SAN Volume Controller frame and the ground pin on the plug of the backup power cable of the
redundant ac-power switch. Both tests must be successful.
12. After you have completed testing the grounding continuity, perform one of the following procedures,
depending on the outcome of the test.
v If the test is successful, reconnect any cables that were removed, and power on any
uninterruptible power-supply units and SAN Volume Controller nodes that were powered off.
v If the test was not successful, ensure that all cables are securely connected. If the test still fails, test
the individual system components. Before you test the individual components, remove all cables
from the components. If any component test fails, replace the component. After each component
has been tested and the failing ones have been replaced, repeat the complete system test by
returning to step 1 on page xviii.
Test the components in the following order:
a. The SAN Volume Controller node, from the frame to the ground pin of the input power
receptacle
b. The uninterruptible power supply from the ground pin of the input power receptacle to the
ground conductor of the output power receptacle
c. If used, the redundant ac-power switch from the ground pin of the main input power
receptacle to the ground conductor of the output power receptacle, and from the ground pin of
the backup input power receptacle to the ground conductor of the output power receptacle
d. The SAN Volume Controller node to uninterruptible power-supply power-cable assembly,
between the two ground conductors of the power cable
e. The uninterruptible power-supply input-power cable, between the two ground conductors of
the power cable
f. If used, the redundant ac-power switch main input-power cable, between the two ground
conductors of the cable
g. If used, the redundant ac-power switch backup input-power cable, between the two ground
conductors of the cable
Inspecting the uninterruptible power supply for unsafe conditions
Ensure that you take the time to inspect the uninterruptible power supply for unsafe conditions.
Consider the following conditions and their potential safety hazards:
Electrical hazards (especially primary power)
Primary voltage on the frame can cause serious or lethal electrical shock.
Explosive hazards
A bulging capacitor can cause serious injury.
Mechanical hazards
Loose or missing items (for example, nuts and screws) can cause serious injury.
Use caution when working in a potential safety hazard that is not covered in the safety checks. If unsafe
conditions are present, determine how serious the hazards are and whether you can continue before you
correct the problem.
Safety and environmental noticesxix
Using the following inspection checklist as a guide, inspect the uninterruptible power supply for unsafe
conditions. If necessary, see any suitable safety publications.
1. If any equipment has been damaged during the shipment, keep the shipping cartons and packing
materials.
2. To file a claim for the shipping damage, perform the following steps:
a. File with the carrier within fifteen days of receipt of the equipment.
b. Send a copy of the damage claim within fifteen days to your service support representative.
Uninterruptible power-supply requirements
Ensure that you comply with the requirements for the uninterruptible power supply.
The following list describes requirements for the 2145 UPS-1U:
v The voltage that is supplied to the 2145 UPS-1U must be 200-240 V single phase.
v The frequency that is supplied must be 50 or 60 Hz.
Note: The 2145 UPS-1U has an integrated circuit breaker and does not need external protection.
Attention:
v If the uninterruptible power supply is cascaded from another uninterruptible power supply, the source
uninterruptible power supply must have at least three times the capacity per phase and the total
harmonic distortion must be less than 5%.
v The uninterruptible power supply also must have input voltage capture that has a slew rate of no
more than 3 Hz per second.
Emergency power-off shutdown
The SAN Volume Controller and each uninterruptible power supply support emergency power-off (EPO)
shutdowns.
Handling static-sensitive devices
Ensure that you understand how to handle devices that are sensitive to static electricity.
Attention: Static electricity can damage electronic devices and your system. To avoid damage, keep
static-sensitive devices in their static-protective bags until you are ready to install them.
To reduce the possibility of electrostatic discharge, observe the following precautions:
v Limit your movement. Movement can cause static electricity to build up around you.
v Handle the device carefully, holding it by its edges or frame.
v Do not touch solder joints, pins, or exposed printed circuitry.
v Do not leave the device where others can handle and possibly damage the device.
v While the device is still in its antistatic bag, touch it to an unpainted metal part of the system unit for
at least two seconds. (This action removes static electricity from the package and from your body.)
v Remove the device from its package and install it directly into your SAN Volume Controller, without
putting it down. If it is necessary to put the device down, place it onto its static-protective bag. (If your
device is an adapter, place it component-side up.) Do not place the device onto the cover of the SAN
Volume Controller or onto a metal table.
v Take additional care when you handle devices during cold weather because heating reduces indoor
humidity and increases static electricity.
xxIBM SAN Volume Controller Hardware Maintenance Guide
Environmental notices and statements
You must become familiar with the environmental notices and statements.
The following topics describe the environmental notices and statements that are applicable to this
product.
Product recycling and disposal
Ensure that you are aware of the materials that must be recycled. Before using this information and the
product that it supports, read the IBM Environmental Notices and User Guide on the IBM Environmental
Notices CD.
Safety and environmental noticesxxi
xxiiIBM SAN Volume Controller Hardware Maintenance Guide
About this guide
This guide describes how to service the IBM System Storage®SAN Volume Controller.
The chapter that follows shows you the parts assembly for each SAN Volume Controller model, the
redundant ac-power switch, and the uninterruptible power supply.
You are also provided with step-by-step procedures to remove and replace parts for the SAN Volume
Controller and the uninterruptible power supply.
Note: The IBM System Storage SAN Volume Controller Hardware Maintenance Guide and the IBM System
Storage SAN Volume Controller Troubleshooting Guide were formerly combined in one book that was titled
IBM System Storage SAN Volume Controller Service Guide.
Who should use this guide
This guide is intended for the systems services representative who is responsible for the service of the
SAN Volume Controller, the redundant ac-power switch, and the uninterruptible power supply.
Summary of changes for GC27-2283-00, SAN Volume Controller
Hardware Maintenance Guide
This summary of changes provides a list of new, modified, and changed information since the last
version of the guide.
New information
This version includes the following new information:
v SAN Volume Controller 2145-CG8
v iSCSI 10 Gbps Ethernet support
Technical changes or additions to the text and illustrations are indicated by a vertical line to the left of
the change. This summary of changes describes new functions that have been added to this release.
Changed information
The following updates were made in this document:
v The use of svctask and svcinfo command prefixes has changed.
The svctask and svcinfo command prefixes are no longer necessary when issuing a command. If you
have existing scripts that use those prefixes, they will continue to function. You do not need to change
the scripts.
This document also contains maintenance and editorial changes.
Removed information
The following information was removed from this book:
v Support for the SAN Volume Controller 2145-4F2 node.
Different typefaces are used in this guide to show emphasis.
The following typefaces are used to show emphasis:
BoldfaceText in boldface represents menu items.
Bold monospaceText in bold monospace represents command names.
ItalicsText in italics is used to emphasize a word. In command
syntax, it is used for variables for which you supply
actual values, such as a default directory or the name of
a system.
MonospaceText in monospace identifies the data or commands that
you type, samples of command output, examples of
program code or messages from the system, or names of
command flags, parameters, arguments, and name-value
pairs.
SAN Volume Controller library and related publications
Product manuals, other publications, and websites contain information that relates to SAN Volume
Controller.
SAN Volume Controller Information Center
The IBM System Storage SAN Volume Controller Information Center contains all of the information that
is required to install, configure, and manage the SAN Volume Controller. The information center is
updated between SAN Volume Controller product releases to provide the most current documentation.
The information center is available at the following website:
Unless otherwise noted, the publications in the SAN Volume Controller library are available in Adobe
portable document format (PDF) from the following website:
Support for SAN Volume Controller (2145) website at www.ibm.com/storage/support/2145
Each of the PDF publications in Table 1 is available from this Information Center by clicking the number
in the “Order number” column:
Table 1. SAN Volume Controller library
TitleDescriptionOrder number
IBM System Storage SAN Volume
Controller Model 2145-CG8 Hardware
Installation Guide
IBM System Storage SAN Volume
Controller Hardware Maintenance Guide
This guide provides the instructions
that the IBM service representative
uses to install the hardware for SAN
Volume Controller model 2145-CG8.
This guide provides the instructions
that the IBM service representative
uses to service the SAN Volume
Controller hardware, including the
removal and replacement of parts.
GC27-3923
GC27-2283
xxivIBM SAN Volume Controller Hardware Maintenance Guide
Table 1. SAN Volume Controller library (continued)
TitleDescriptionOrder number
IBM System Storage SAN Volume
Controller Troubleshooting Guide
This guide describes the features of
each SAN Volume Controller model,
GC27-2284
explains how to use the front panel,
and provides maintenance analysis
procedures to help you diagnose and
solve problems with the SAN Volume
Controller.
IBM System Storage SAN Volume
Controller Software Installation and
Configuration Guide
This guide provides guidelines for
configuring your SAN Volume
Controller. Instructions for backing
GC27-2286
up and restoring the cluster
configuration, using and upgrading
the management GUI, using the CLI,
upgrading the SAN Volume
Controller software, and replacing or
adding nodes to a cluster are
included.
IBM System Storage SAN Volume
Controller CIM Agent Developer's Guide
This guide describes the concepts of
the Common Information Model
GC27-2288
(CIM) environment. Procedures
describe such tasks as using the CIM
agent object class instances to
complete basic storage configuration
tasks, establishing new Copy Services
relationships, and performing CIM
agent maintenance and diagnostic
tasks.
IBM System Storage SAN Volume
Controller Safety Notices
This guide contains translated
caution and danger statements. Each
GA32-0844
caution and danger statement in the
SAN Volume Controller
documentation has a number that
you can use to locate the
corresponding statement in your
language in the IBM System Storage
SAN Volume Controller Safety Notices
document.
IBM System Storage SAN Volume
Controller Read First Flyer
This document introduces the major
components of the SAN Volume
GA32-0843
Controller system and describes how
to get started installing the hardware
and software.
IBM System Storage SAN Volume
Controller and IBM Storwize
®
V7000
Command-Line Interface User's Guide
This guide describes the commands
that you can use from the SAN
Volume Controller command-line
GC27-2287
interface (CLI).
About this guidexxv
Table 1. SAN Volume Controller library (continued)
TitleDescriptionOrder number
IBM Environmental Notices and User
Guide
IBM Statement of Limited WarrantyThis multilingual document provides
IBM License Agreement for Machine
Code
This multilingual guide describes
environmental policies to which IBM
products adhere, as well as how to
properly recycle and dispose of IBM
products and the batteries within
IBM hardware products. Notices
within the guide describe flat panel
displays, refrigeration, water cooling
systems, and external power
supplies.
information about the IBM warranty
for the SAN Volume Controller
product.
This multilingual guide contains the
License Agreement for Machine Code
for the SAN Volume Controller
product.
Z125-5823
Part number: 85Y5978
Z125-5468
Other IBM publications
Table 2 lists IBM publications that contain information related to the SAN Volume Controller.
Table 2. Other IBM publications
TitleDescriptionOrder number
IBM System Storage Productivity
Center Introduction and Planning
Guide
Read This First: Installing the IBM
System Storage Productivity Center
IBM System Storage Productivity
Center User's Guide
IBM System Storage Multipath
Subsystem Device Driver User's Guide
This guide introduces the IBM System
Storage Productivity Center hardware and
software.
This guide describes how to install the
IBM System Storage Productivity Center
hardware.
This guide describes how to configure the
IBM System Storage Productivity Center
software.
This guide describes the IBM System
Storage Multipath Subsystem Device
Driver for IBM System Storage products
and how to use it with the SAN Volume
Controller.
SC23-8824
GI11-8938
SC27-2336
GC52-1309
IBM documentation and related websites
Table 3 lists websites that provide publications and other information about the SAN Volume Controller
or related products or technologies.
Table 3. IBM documentation and related websites
WebsiteAddress
Support for SAN Volume Controller (2145)Support for SAN Volume Controller (2145) website at
www.ibm.com/storage/support/2145
Support for IBM System Storage and IBM
TotalStorage products
www.ibm.com/storage/support/
xxviIBM SAN Volume Controller Hardware Maintenance Guide
Table 3. IBM documentation and related websites (continued)
WebsiteAddress
IBM Publications Centerwww.ibm.com/e-business/linkweb/publications/servlet/pbi.wss
®
IBM Redbooks
publicationswww.redbooks.ibm.com/
Related accessibility information
To view a PDF file, you need Adobe Acrobat Reader, which can be downloaded from the Adobe website:
www.adobe.com/support/downloads/main.html
Related web sites
The following web sites provide information about SAN Volume Controller or related products or
technologies:
Type of informationWeb site
SAN Volume Controller supportSupport for SAN Volume Controller (2145) website at www.ibm.com/
storage/support/2145
Technical support for IBM storage
products
www.ibm.com/storage/support/
How to order IBM publications
The IBM Publications Center is a worldwide central repository for IBM product publications and
marketing material.
The IBM Publications Center offers customized search functions to help you find the publications that
you need. Some publications are available for you to view or download at no charge. You can also order
publications. The publications center displays prices in your local currency. You can access the IBM
Publications Center through the following website:
To submit any comments about this book or any other SAN Volume Controller documentation:
v Go to the feedback page on the website for the SAN Volume Controller Information Center at
publib.boulder.ibm.com/infocenter/svc/ic/index.jsp?topic=/com.ibm.storage.svc.console.doc/
feedback.htm. There you can use the feedback page to enter and submit comments or browse to the
topic and use the feedback link in the running footer of that page to identify the topic for which you
have a comment.
v Send your comments by email to starpubs@us.ibm.com. Include the following information in your
email:
– Publication title
– Publication form number
– Page, table, or illustration numbers that you are commenting on
– A detailed description of any information that should be changed
About this guidexxvii
xxviiiIBM SAN Volume Controller Hardware Maintenance Guide
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