IBM 1735R16, RCM 32P1651, RCM 32P1653, RCM 1735-R16 Installer And User Manual

RCM

NetBAY Advanced Connectivity Technology Remote Console Manager

Installer and User Guide

For 32P1651, 1735-R16 and 32P1653

INSTRUCTIONS

This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

DANGEROUS VOLTAGE

This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

POWER ON

This symbol indicates the principal on/off switch is in the on position.

POWER OFF

This symbol indicates the principal on/off switch is in the off position.

PROTECTIVE GROUNDING TERMINAL

This symbol indicates a terminal which must be connected to earth ground prior to making any other connections to the equipment.

Statement 4:

DANGER

Electrical current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard:

•Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.

•Connect all power cords to a properly wired and grounded electrical outlet.

•Connect to properly wired outlets any equipment that will be attached to this product.

•When possible, use one hand only to connect or disconnect signal cables.

•Never turn on any equipment when there is evidence of fire, water, or structural damage.

•Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.

•Connect and disconnect cables as described in the following table when installing, moving, or opening covers on this product or attached devices.

To Connect: To Disconnect:

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlet.

5. Turn device ON.

1. Turn everything OFF.

2. First, remove power cords from outlet.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

RCM

Installer and User Guide

Table of Contents

Chapter 1: Product Overview

Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Chapter 2: Installation

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Installing Your RCM . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Cabling the RCM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Chapter 3: Analog Port Operation

Controlling Your System at the Analog Port . . . . . . . . 25

Viewing and Selecting Ports and Servers . . . . . . . . . . . 25

Configuring OSCAR . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Viewing and Disconnecting Users . . . . . . . . . . . . . . . . 37

Running System Diagnostics . . . . . . . . . . . . . . . . . . . . 38

Resetting Your PS/2 Keyboard and Mouse . . . . . . . . . 40

Displaying Version Information . . . . . . . . . . . . . . . . . . 40

Scanning Your System . . . . . . . . . . . . . . . . . . . . . . . . . 42

Broadcasting to Servers . . . . . . . . . . . . . . . . . . . . . . . . . 44

Chapter 4: Terminal Operations

Configuring the Terminal Menu . . . . . . . . . . . . . . . . . 49

Appendices

Appendix A: FLASH Upgrades . . . . . . . . . . . . . . . . . . . 53

Appendix B: Technical Specifications . . . . . . . . . . . . . 57

Appendix C: Hardware Maintenance Information . . . 58

Appendix D: Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Appendix E: Electronic Emission Notices . . . . . . . . . . 61

Product Overview

Contents

Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Chapter 1: Product Overview 3

Chapter 1: Product Overview

Features and Benefits

The IBM® NetBAY™ Remote Console Manager (RCM) combines analog and digital technology to provide flexible, centralized control of data center servers. This solution delivers a significant reduction of cable volume as well as secure digital access and flexible server management from anywhere at any time.

The RCM consists of a rack mountable keyboard, video and mouse (KVM) switch configurable for analog or digital connectivity. Each RCM has 16 Analog Rack Interface (ARI) ports (for connecting devices) and operates over standard LAN connections. Users can access servers across a 100BaseT Ethernet connection or directly through an analog port on the RCM for analog KVM connectivity and administration. Through the analog port, you can achieve enhanced video quality of up to 1600 x 1280 with an end-to-end cable length of up to 15 meters (49.2 feet). Digital users can achieve video resolution of up to 1280 x 1024 with a cable length of up to 10 meters (32.8 feet) between the RCM and the server.

Figure 1.1: RCM Model

CO intelligent cabling

The KVM Conversion Option (KCO), C2T Conversion Option (CCO) and USB Conversion Option (UCO) intelligent cables (generically called CO cables) with CAT 5 design dramatically reduce cable clutter, while providing optimal digital display resolution and video settings. The built-in memory of the CO simplifies configuration by assigning and retaining unique server identification codes for each attached server. This integrated intelligence enhances security and prevents unauthorized access to a server through cable manipulation. The CO cable is powered directly from the server and provides Keep Alive functionality even if the RCM is not powered.

Access via network connection

No special software or drivers are required on the attached computers. Digital users access the RCM and all attached systems via Ethernet from a PC running the IBM NetBAY Virtual Console software (NetBAY VC). This software resides on the user’s PC only. User PCs can be located anywhere a valid network connection exists. The RCM can be configured on a separate network from

4 RCM Installer and User Guide

your data network, allowing access to your servers even if your applications network is down.

Point and click control with NetBAY VC software

The NetBAY VC software is a cross-platform management application that allows you to view and control the RCM and all attached servers. The NetBAY VC software provides secure authentication, data transfers and username/ password storage. By utilizing a browser interface for navigation with an intuitive split-screen interface, this software provides you with a single point of access for your entire system. From here, you can manage the RCM, install a new RCM or launch a video session to a system server. Multiple servers can be accessed by one user; each additional computer’s video will appear in a separate program window.

KCO Cables

Switch

Rack of Servers

Analog Connection

Figure 1.2: Example RCM Configuration

CCO Cable

TCP/IP

Rack of Servers

RCM

Chained C2T Servers

TCP/IP

Remote Workstations

Chapter 1: Product Overview 5

Safety Precautions

Statement 4:

DANGER

Electrical current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard:

•Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.

•Connect all power cords to a properly wired and grounded electrical outlet.

•Connect to properly wired outlets any equipment that will be attached to this product.

•When possible, use one hand only to connect or disconnect signal cables.

•Never turn on any equipment when there is evidence of fire, water, or structural damage.

•Connect and disconnect cables as described in the following table when installing, moving, or opening covers on this product or attached devices.

To Connect: To Disconnect:

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlet.

5. Turn device ON.

1. Turn everything OFF.

2. First, remove power cords from outlet.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

To avoid potential video and/or keyboard problems when using IBM products:

• If the building has 3-phase AC power, ensure that the computer and monitor are on the same phase. For best results, they should be on the same circuit.

• Use only IBM-supplied cable to connect computers and KVM switches. IBM warranties do not apply to damage resulting from user-supplied cable.

To avoid potentially fatal shock hazard and possible damage to equipment, please observe the following precautions:

• Do not use a 2-wire extension cord in any IBM product conﬁ guration.

6 RCM Installer and User Guide

• Te st AC outlets at the computer and monitor for proper polarity and grounding.

• Use only with grounded outlets at both the computer and monitor. When

using a backup uninterruptible power supply, power the computer, the monitor and the RCM off the supply.

NOTE: The AC inlet is the main disconnect.

Rack mount safety considerations

• Elevated Ambient Temperature: If installed in a closed rack assembly, the operation temperature of the rack environment may be greater than room ambient. Use care not to exceed the rated maximum ambient temperature of the unit.

• Reduced Air Flow: Installation of the equipment in a rack should be such that the amount of airﬂ ow required for safe operation of the equipment is not compromised.

• Mechanical Loading: Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading.

• Circuit Overloading: Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of circuits might have on overcurrent protection and supply wiring. Consider equipment nameplate ratings for maximum current.

• Reliable Earthing: Reliable earthing of rack mounted equipment should be maintained. Pay particular attention to supply connections other than direct connections to the branch circuit (for example, use of power strips).

Installation

Contents

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Installing Your RCM . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Cabling the RCM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Chapter 2: Installation 9

Chapter 2: Installation

The RCM system requires that the NetBAY VC software be installed prior to use. NetBAY VC software allows a user to view and control a server attached to the RCM system, configure and maintain the system and prevent unauthorized access to the RCM via IP connection.

NOTE: The analog port does not require the NetBAY VC software for operation. The analog port uses the On- Screen Conﬁ guration and Activity Reporting interface (OSCAR®) for IBM. For more information, see Chapter 3.

The RCM system uses Ethernet networking infrastructure and TCP/IP protocol to transmit keyboard, video and mouse information between operators and connected computers. Although 10BaseT Ethernet can be used, a dedicated, switched 100BaseT network provides improved performance.

Getting Started

Before installing your RCM, refer to the following lists to ensure you have all items that shipped with the RCM as well as other items necessary for proper installation.

Supplied with the RCM

• RCM

• Power cord

• Four packages of terminators (Four per package)

• One CAT 5 cable, 1.8 meters (6 feet) in length

• Rack mounting kit

• RCM Installer and User Guide on CD

• NetBAY VC software Installer and User Guide on CD

• RCM Quick Installation Guide

• One straight-through serial cable

Additional items needed

• One KCO cable per attached PS/2 server or switch

• One UCO cable per attached USB server

• One CCO cable per attached IBM C2T server chain

Setting up your network

The RCM system uses IP addresses to uniquely identify the RCMs and the computers running NetBAY VC software. The RCM supports both BootP (a subset of DHCP) and static IP addressing. IBM recommends that IP addresses be reserved for each unit and that they remain static while the RCMs are connected to the network.

10 RCM Installer and User Guide

Installing Your RCM

Your RCM ships with rack mounting brackets. Before installing the RCM and other components in the rack cabinet (if not already installed), stabilize the rack in a permanent location. Install your equipment starting at the bottom of the rack cabinet, then work to the top. Avoid uneven loading or overloading of rack cabinets.

Statement 4:

DANGER

Electrical current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard:

•Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.

•Connect all power cords to a properly wired and grounded electrical outlet.

•Connect to properly wired outlets any equipment that will be attached to this product.

•When possible, use one hand only to connect or disconnect signal cables.

•Never turn on any equipment when there is evidence of fire, water, or structural damage.

•Connect and disconnect cables as described in the following table when installing, moving, or opening covers on this product or attached devices.

To Connect: To Disconnect:

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlet.

5. Turn device ON.

1. Turn everything OFF.

2. First, remove power cords from outlet.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

Chapter 2: Installation 11

Vertical installation in the side of a rack cabinet

1. Line up the small holes of the L-shaped brackets with the screw holes in the switch.

2. With a Phillips screwdriver, fasten the mounting brackets to the switch using two 8/32” x 1/2” pan head screws on each side.

3. Mount the switch assembly to the rack by matching the long slots on each bracket to an appropriate set of holes on your equipment rack. Next, insert a combination hex head screw through the slots in the bracket and the holes in the side brace. Cap the screw with a hex serrated ﬂ ange nut and tighten.

NOTE: The mounting holes on the upper and lower side braces in a rack side compartment must be between 50.8 cm (20.0 in.) and 57.3 cm (22.6 in.) apart. If your rack cabinet has movable side braces, refer to your rack documentation for information about relocating side braces if they are not already spaced for this installation.

Figure 2.1: RCM Vertical Installation

Horizontal installation in the 1U rack mounting space

1. Line up the holes in the “long side” of the kit’s side brackets with the screw holes in the switch.

2. With a Phillips screwdriver, fasten the mounting brackets to the switch using two 8/32” x 1/2” pan head screws on each side.

3. Attach the four cage nuts or clip nuts to the rack mounting ﬂ ange of the rack cabinet so that the nuts are positioned on the inside of the rack.

12 RCM Installer and User Guide

4. Mount the switch assembly to the rack cabinet by matching the holes in the “short side” of each bracket to an appropriate set of matching holes on your rack cabinet. Next, insert the combination hex head screws through the slots in the bracket and the holes in the mounting rail, then into the

cage nuts or clip nuts.

Figure 2.2: RCM Horizontal Installation

Chapter 2: Installation 13

Cabling the RCM

Figure 2.3 illustrates one possible configuration for your RCM. Follow the detailed set of procedures following Figure 2.3 to successfully install your RCM.

Remote Workstations

Analog Port

Server

Chained C2T Servers

Up to 16

chained servers

per ARI port

Network

CAT 5

CCO

CAT 5

RCM

KCO

CAT 5

ARI Ports

IBM NetBAY Switch

Up to 16

chained servers

UCO

per ARI port

Server

KVM

Server

Figure 2.3: Basic RCM Configuration

ATTENTION: To reduce the risk of elec tric shock or damage to your equipment -

- Do not disable the power cord grounding plug. The grounding plug is an important safety feature.

- Plug the power cord into a grounded (earthed) outlet that is easily accessible at all times.

- Disconnect the power from the unit by unplugging the power cord from either the electrical outlet or the unit.

14 RCM Installer and User Guide

Statement 4:

DANGER

Electrical current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard:

•Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.

•Connect all power cords to a properly wired and grounded electrical outlet.

•Connect to properly wired outlets any equipment that will be attached to this product.

•When possible, use one hand only to connect or disconnect signal cables.

•Never turn on any equipment when there is evidence of fire, water, or structural damage.

•Connect and disconnect cables as described in the following table when installing, moving, or opening covers on this product or attached devices.

To Connect: To Disconnect:

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlet.

5. Turn device ON.

1. Turn everything OFF.

2. First, remove power cords from outlet.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

To install the RCM hardware:

1. Connect a terminal or PC running terminal emulation software (such as HyperTerminal) to the conﬁ guration port on the back panel of the RCM using a straight-through serial cable. The terminal should be set to 9600 baud, 8 bits, 1 stop bit, no parity and no ﬂ ow control.

2. Plug the supplied power cord into the back of the RCM and then into an appropriate power source.

3. When you turn on the power, the Power indicator on the back of the unit will blink for 30 seconds while performing a self-test. Approximately 10 seconds after it stops blinking, press the Enter key to access the main menu.

Chapter 2: Installation 15

To conﬁ gure the RCM hardware:

1. You will see the Terminal Applications menu with six options. Select option 1, Network Conﬁ guration.

Figure 2.4: Network Configuration Menu

2. Select option 1 to set your network speed. When possible, you should set your connection manually without relying on the auto negotiate feature. Once you enter your selection, you will be returned to the Network Conﬁ guration menu.

3. Select option 2 and specify if you are using a static or BootP IP address. Use a static IP address for ease of conﬁ guration. If you are using a BootP address, please conﬁ gure your BootP server to provide an IP address to the RCM, skip step 4 and continue to the next procedure.

4. Select options 3-5 from the Network Conﬁ guration menu, in turn, to ﬁ nish conﬁ guring your RCM for IP address, Netmask and Default Gateway. Once this is completed, type a Ø to return to the main menu.

To adjust the mouse acceleration:

Before a server can be connected to the RCM, an adjustment to mouse acceleration must be made. Use the default Microsoft driver for all attached Microsoft Windows systems attached to the RCM.

For Microsoft Windows NT® (using default drivers):

1. From the desktop, select Start - Settings - Control Panel - Mouse.

2. Click on the Motion tab.

Windows® PS/2 mouse

+ 49 hidden pages

IBM 1735R16, RCM 32P1651, RCM 32P1653, RCM 1735-R16 Installer And User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Chapter 1: Product Overview

Features and Benefits

Safety Precautions

Chapter 2: Installation

Installing Your RCM

Cabling the RCM