This guide gives you step-by-step instructions on how to install, configure, and connect this product to
your host computer. In addition, it provide instructions on how to operate and service this product.
Who should use this guide
This guide assumes that you have a working knowledge of the Fibre Channel Arbitrated Loop (FC-AL)
and Advanced Technology Attachment (ATA) environments into which you are attaching the product. If
you do not have these skills, or are not confident with the instructions in this guide, do not proceed with
the installation.
NOTE :
Not all information contained in the following sections will pertain directly to your particular
product model.
Getting information, help, and service
If you need help, service, or technical assistance or just want more information about IBM products, you
will find a wide variety of sources available from IBM to assist you. This section contains information
about where to go for additional information about IBM and IBM products, what to do if you experience
a problem with your IBM System Storage DCS9550 product, and whom to call for service, if it is
necessary.
Support information
For online support information for your IBM System Storage DCS9550 product, visit the following Web
site:
www.ibm.com/support
For telephone support information, in the United States, contact IBM at 1-800-IBM-SERV (426-7378).
In other countries, visit the following Web site for support telephone numbers:
www .ibm.com/planetwide/
Before you call
Before you call, make sure that you have taken these steps to try to solve the problem yourself:
• Check all cables on your hardware to make sure that they are connected properly.
• Check the power switches to make sure that the system is turned on.
• Use the troubleshooting information in your system documentation and use the diagnostic tools that
come with your system.
Using the documentation
Information about the DCS9550 product is available on a documentation CD that comes with your
product. You can also access documents using the IBM Publications Center:
http://www.ibm.com/shop/publications/order
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
i
Preface
International Standards
This product complies with the requirements of the following agencies and standards:
•CE
•UL
•cUL
Qualified Personnel
The personnel qualified to use this device are referred to within this document as follows:
• Service Person: Someone with the appropriate and necessary technical training and experience to be
aware of hazards to which they may be exposed in performing a task and of measures to minimize the
risks to that person or other persons.
• User/Operator: Any person authorized to handle/operate the product other than a Service Person.
Safe Handling
Do not try to lift the enclosure by yourself. An enclosure can weigh from 9kg (19.8 lb) to 37kg (77.6lb).
Before removing an enclosure from a rack cabinet, always first remove all modules and drives from the
enclosure to minimize weight if necessary.
Do not try to lift the enclosure by the handles on the PSU/Cooling module. The handles are not designed
to support the weight of the populated enclosure.
Figure P-1 W eight Handling Label: Lifting and Tipping
Figure P-2 Pinch Hazard Label: keep Hands Clear
ii
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
Preface
Safety Guidelines
Caution ! If this product is used in a manner not specified by the manufacturer, the protection provided
by the product may be impaired.
The enclosure MUST be grounded before applying power.
!
Warning
Unplug the product if you think that it has become damaged
!
Warning
in any way and before you move it.
Caution ! Plug-in modules are part of the fire enclosure and must only be removed when a replacement
can be immediately added. The system must not be run without all units in place. Operate the
system with the enclosure top cover closed and blanking plates fitted where modules are
missing.
T o comply with applicable safety , emission, and thermal requirements, keep all enclosure covers securely
fitted and keep all bays fitted with plug-in modules.
Enclosures must be only operated from a power supply input voltage range of 100 V AC to 240 V
AC.When a redundant power input module is fitted, it must be operated from a reduced input voltage
range of 200 V AC to 240 V AC.
The plug on the power supply cord is used as the main disconnect device. Ensure that the socket outlets
are located near the product and are easily accessible.
The product is intended to operate with three working Plus. Before removal/replacement of any module
disconnect all supply power for complete isolation.
To ensure protection against electric shock caused by HIGH
LEAKAGE CURRENT (TOUCH CURRENT), the enclosure
!
Warning
must be connected to at least two separate and independent
sources. This should ensure a reliable earth connection
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
iii
Preface
Figure P-3 PSU/Cooling Module Caution Label:
Do not operate with modules missing. A faulty power supply/cooling module must be replaced with a fully
operational module within 24 hours.
To ensure your system has warning of a power failure,
disconnect the power from the PSU by either the switch
!
Warning
(where present) or by physically removing the power source,
prior to removing the PSU from the enclosure.
Do not remove a faulty power supply/cooling module unless you have a correct replacement product ready for
insertion.
Figure P-4 PSU W arning Label (Power Hazards)
Always disconnect power to the product prior to removal of the power supply/cooling module from the
product chassis.
Provide a safe electrical earth (ground) connection for the power cord.
Provide a suitable power source with electrical overload protection to meet the requirements detailed in the
product’s technical specifications.
Do not remove covers from the Power Supply Unit (PSU). The
is the Danger of electric shock. Return the damaged PSU to
!
Warning
your supplier for repair.
iv
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
Figure P-6 Redundant Power Input Switch Module Label (Hazardous Voltage)
Preface
Operation of the product with ANY modules MISSING in the
product’s chassis will disrupt airflow and the drives will not
!
Warning
Figure P-7 I/O Module Caution Label (Do not operate with modules missing)
receive sufficient cooling. It is ESSENTIAL that all bays in a
product chassis are filled before operating the product.
Figure P-8 Drive Carrier Module Caution Label (Drive Spin down time 30 seconds)
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
v
Preface
Class 1 Laser Product
When the product is supplied with optical modules, it contain a laser that complies with Laser Class 1, US 21
QFR (J) & EN 60825-1, UL (NRTL) and TUV.
Caution ! If optical modules are to be provided and fitted by the end user, the modules must be a UL (or
other North American NRTL) RECOGNISED COMPONENT, must be approved by TUV (or
other European Product safety test house), and the laser in the module must comply with Laser
Class 1, US 21 QFR (J) & EN 60825-1.
Important !Observe all applicable safety precautions (for example, weight restrictions, handling batteries
and lasers etc.) detailed in the preceding paragraphs when dismantling and disposing of this
product or its components.
Electronic Emission Notices
Federal Communications Commission (FCC) Class A Statement
IBM is not responsible for any radio or television interference caused by unauthorized changes or
modifications to this product. This product complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this product must not cause harmful interference, and (2) this product must
accept any interference received, including interference that may cause undesired operation.
European Union (EU) Electromagnetic Compatibility Directive
This product conforms with the protection requirements of EU Council Directive 89/336/EEC on the
approximation of the laws of the Member States relating to electromagnetic compatibility. This product has
been tested and found to comply with the limits for Class A Information T echnology Equipment according to
European Standard EN 55022. The limits for Class A equipment were derived for commercial and industrial
environments to provide reasonable protection against interference with licensed communication equipment.
This is a Class A product. In a domestic environment this product may cause radio interference in which case
the user may be required to take adequate measures.
People’s Republic of China Class A Electronic Emission Statement
vi
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
Taiwan Class A Electronic Emission Statement
Japan VCCI Class A ITE Electronic Emission St atement
Preface
Industry Canada Class A Emission Compliance Statement
This Class A digital product complies with Canadian ICES-003.
Avis de conformité à la réglementation d’Industrie Canada
Cet appareil numérique de la classe A est conform à la norme NMB-003 du Canada.
Germany Electromagnetic Compatibility Directive
Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit
von Geräten (EMVG) vom 18. September 1998 (bzw. der EMC EG Richtlinie 89/336).
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EGKonformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraph 5
des EMVG ist die: IBM Deutschland Informationssysteme GmbH 70548 Stuttgart. Informationen in
Hinsicht EMVG Paragraph 4 Abs. (1) 4:Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und
EN 55022 Klasse A.
EN 55022 Klasse A Gerate mussen mit folgendem Warnhinweis versehen werden: Warnung: dies ist
eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich Funkstorungen verursachen; in
diesem Fall kann vom Betreiber verlangt werden, angemessene Masnahmen durchzufuhren und dafur
aufzukommen. Anmerkung: Um die Einhaltung des EMVG sicherzustellen, sind die Gerate wie in den
IBM Handbuchern angegeben zu installieren und zu betreiben.
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
vii
Preface
Korean Class A Electronic Emission Statement
l
Rack System Precautions
The following safety requirements must be considered when the product is mounted in a rack.
Do not slide more than one product enclosure chassis out of the
!
rack at a time, to avoid the rack from toppling over.
Warning
ESD Precautions
Caution ! It is recommended that you wear a working (examine before wearing) anti-static wrist or ankle
strap and observe all conventional ESD precautions when handling Chassis slug-in modules and
components. Avoid contact with backplane components, module connectors, etc.
Data Security
• Before beginning product installation, power down your host computer and all attached peripheral
devices.
• Disk drives are fragile. Handle them with care, and keep them away from strong magnetic fields.
• All the supplied plug-in modules and blanking plates must be in place for the air to flow correctly around
the enclosure and to complete the internal circuitry.
• If the subsystem is used with modules or blanking plates missing for more than a few minutes, the
enclosure can overheat, causing power failure and data loss.
• If you remove any drive module, you may lo se data.
• If you remove a drive module, replace it immediately. Replace it with a drive module of the same type
and capacity
• Do not abandon your backup routines. No system is completely foolproof.
viii
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
Preface
Taiwan Contact Information
How to Send Your Comments
Y our feedback is important in helping us to provide the most accurate and high-quality information. If you
have comments or suggestions for improving this publication, you can send us comments electronically
by using the following address:
Internet: starpubs@us.ibm.com
You can also mail your comments by using the Readers’ Comments Form in the back of this manual or
direct your mail to:
International Business Machines Corporation
Information Development Dept. GZW
9000 South Rita Road
Tucson, AZ 85744–0001
U.S.A.
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
ix
Preface
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IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
Preface
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IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
1.1The IBM System Storage DCS9550 1S1 Storage Expansion Unit
.
Introduction
1
Figure 1–1The DCS9550 SATA Disk Chassis Model 1S1 System
The DCS9550 1S1 Storage Expansion Unit design concept is based on a subsystem together with a set of plug-in
modules. The DCS9550 1S1 Storage Expansion Unit subsystem as supplied comprises:
• Chassis and Backplane with integral.Operators Panel.(See Figure 1–8)
• Up to 16 Serial ATA (SATA) Drive Carrier modules (See Figure 1–9)
– Serial ATA (SATA) drives with appropriate switching card.
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide 1
Introduction
• Dummy drive carrier modules.
• Two AC, 450W Power Supply/Cooling plug-in modules (see Figure 1–4)
• One or two Serial ATA Control (SCM) Input/Output modules, dependent on configuration required: 1.5Gb
internal operating speed with 1 Gb or 2Gb external operating speed. (See Figure 1–6).
1.1.1Enclosure Chassis
The chassis consists of a sheet metal enclosure assembly containing a Backplane PCB and module runner system
This chassis assembly also includes an integral Operators (Ops) Panel, mounted at the rear.
The chassis assembly contains 16 drive bays at the front, each of which accommodates a plug-in drive carrier
module. The 16 drive bays are arranged in 4 rows of 4 drives. At the rear, the chassis assembly contains the integral
ops panel and four module bays to house two Power Supply/Cooling modules, one SCM I/O module, and one blank
SCM module filler.
The Backplane PCB provides logic level signal and low voltage power distribution paths. Figure 1–2 and Figure 1–
3 show front and rear views of an RS-1602 chassis respectively.
NoteThe DCS9550 1S1 Storage Expansion Unit is shipped in a preconfigured 42U rack configuration, except
for the top three in the rack with the controllers or top two in an expansion rack. Refer to the IBM System
Storage DCS9550 Installation, Service, and User Guide.
.
Figure 1–2Enclosure Chassis (Front)
Figure 1–3Enclosure Chassis (Rear)
.
2IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
1.2The Plug-in Modules
An DCS9550 1S1 Storage Expansion Unit requires one or more of the following modules for normal operation:
1.2.1Power Supply/Cooling Module
Two auto ranging AC 450WPower Supply/Cooling modules (Figure 1–4) are supplied mounted in the rear of the
enclosure as part of the subsystem core product.
Introduction
Figure 1–4AC Power Supply/Cooling Module
.
PSU voltage operating ranges are nominally 115V or 230V AC, selected automatically.
.
Four LEDs mounted on the front panel of the Power Supply/Cooling module (see Figure 2–1) indicate the status
of the PSU and the fans.
1.2.1.1Multiple Power Supply/Cooling Modules
The DCS9550 1S1 Storage Expansion Unit must always be operated with two Power Supply/Cooling modules
fitted. The two Power Supply/Cooling modules operate together so that if one fails the other maintains the power
supply and cooling while you replace the faulty unit.
Module replacement should only take a few minutes to perform but must be completed within 10 minutes from
removal of the failed module.
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide3
Introduction
1.2.2Operators Panel
Supplied as an integral part of the Enclosure core product, a typical Operators (Ops) Panel is shown in Figure 1–5.
Figure 1–5Ops Panel
The Ops Panel provides the enclosure with a micro controller which is used to monitor and contro l all eleme nts of
the Enclosure.
1.2.2.1Ops Panel Indicators and Switches
The Ops Panel includes Light Emitting Diodes (LEDs) which show the status for all modules, an Audible Alarm
which indicates when a fault state is present, a push-button Alarm Mute Switch and a thumb wheel Enclosure ID
Switch.
The Ops Panel switch functions are shown in Table 1–1.
Note: * Please contact your supplier for further information.
ImportantSwitch settings are only read at Power On.
1.2.3SCM Input/Output Module
The DCS9550 1S1 Storage Expansion Unit includes an enclosure with rear facing bays which houses one or two
SATA Control Interface Adaptor (SCM I/O) modules (see Figure 1–3), dependent on configuration required.
The plug-in SCM I/O modules have been designed for integration into a DCS9550 1S1 Storage Expansion Unit,
providing external FCAL cable interfacing with up to 16 SATA disk drives.
Processors housed on the SCM I/O modules provide enclosure management and interface to devices on the
Backplane, PSU, SCM and Ops Panel, to monitor internal functions.
The module incorporates the following LED indicators:
Host
ImportantIf only one SCM module is fitted, the SCM module must be installed in Rear Bay 4 location [see
Figure 1–3, ”Enclosure Chassis (Rear)”, on page 2] and a Blank I/O module fitted in the unused
bay.
Table 1–2SCM I/O Module LEDs
LED DefinitionColorNormal
Status
FC Host Port 0
Signal Good
Incoming FC signal is GOOD
No connection or incorrect connection
Invalid SFP connection
Green
On
Fault
Status
Off
Flashing
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide5
Introduction
Table 1–2SCM I/O Module LEDs
FC Host Port 1
Signal Good
Incoming FC signal is GOOD
No connection or incorrect connection
Invalid SFP connection
Router StatusStorage Router Device Ready
Storage Router Device not ready or defective
ESI/SCM Module
Fault
Fault present (also On when booting)
Successful controller initialization
Green
Green
Amber
On
Off
Flashing
OnOff
OffOn
Figure 1–6SCM I/O Module
6IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
Introduction
Figure 1–7SCM Front Panel (as viewed from rear of Enclosure)
Figure 1–8 DCS9550 1S1 Storage Expansion Unit with SCM I/O Modules Installed
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide7
Introduction
1.2.4Drive Carrier Module
The Drive Carrier Module comprises a hard disk mounted in a carrier. Each drive bay can house a single Low Profile
1.0 inch high, 3.5 inch form factor disk drive in its carrier. The carrier has mounting locations for ATA or FC-AL
drives.
Each disk drive is enclosed in a die-cast aluminum carrier which provides excellent thermal conduction, radio
frequency, and electro-magnetic induction protection and affords the drive maximum physical protection.
The front cap also supports an ergonomic handle which provides the following functions:
• Camming of carrier into and out of drive bays.
• Positive 'spring loading' of the drive/backplane connector.
• An anti-tamper lock operated by a torx socket type key.
Figure 1–9Drive Carrier Module
1.2.4.1SATA Dual Path Transition Card
For SATA drives, a SATA dual path transition card is used in place of a SATA - PATA transition card. This is
attached to the rear of each drive to provide a SCA-2 interface to the drive carrier using the same pins as Fibre
Channel. In addition, the card provides a SATA path switch (1.5Gb/s) suitable for dual redundant I/O module
applications.
1.2.4.2Drive Status Indicators
Each drive carrier incorporates two indicators, an upper (Green) and lower (Amber). In normal operation the green
indicator will be ON and will flicker as the drive operates.The amber indicator is OFF during normal operation and
ON if there is a drive fault present.
8IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
1.2.4.3Anti-tamper Locks
Anti-tamper locks are fitted in the drive carrier handles (Figure 1–10) and are accessed through the small cutout in
the latch section of the handle.These are provided to disable the normal ‘pinch' latch action of the carrier handle and
so prevent accidental or unauthorized removal of drives.
Figure 1–10 Anti-tamper Lock
Introduction
1.2.5Dummy Carrier Modules
Dummy carrier modules are provided for fitting in all unused drive bays. They are designed as integral drive module
front caps with handles and must be fitted to all unused drive bays to maintain a balanced airflow.
1.2.6Blank Modules
Blank SCM I/O modules must be fitted in the vacant SCM bay (slot 3) at the rear of the enclosure (Figure 1–3 on
page 2 refers) to maintain airflow and ensure correct operation.
ATTENTIONOperation of the Enclosure with ANY modules missing will disrupt the airflow and the drives will
not receive sufficient cooling. It is ESSENTIAL that all apertures are filled before operating the
unit. Dummy Carriers and/or Blank modules are available fo r this purpose.
1.3Visible and Audible Alarms
The functional modules have associated status LEDs. The Ops Panel shows a consolidated status for all modules.
LEDs show constant green for good or positive indication. Constant Amber LEDs indicate there is a fault present
within that module.
The Ops Panel also incorporates an Audible Alarm to indicate whe n a fault state is present and also an Ala rm Mute
push-button.
ATTENTIONThe Ops Panel is an integral part of the enclosure chassis assembly and is not field replaceable.
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide9
Introduction
1.4DCS9550 1S1 Storage Expansion Unit Technical Specification
1.4.1Dimensions
Rack Enclosureinchesmillimeters
Height5.12130
Width across mounting flange19.0482
Depth 19.7500
Voltage Range100-120 / 200-240 VAC Rated
Voltage Range SelectionAutomatic
Frequency50/60 Hz
Inrush Current50A @ 260VAC
Power Factor>0.98
HarmonicsMeets EN61000-3-2
1.4.4PSU Safety and EMC Compliance
Safety ComplianceUL 60950
IEC 60950
EN 60950
EMC ComplianceCFR47 Part 15B Class A
EN55022
EN55024
1.4.5Power Cord
(minimum requirements)
Cord Type SV or SVT, 18 AWG minimum, 3 conductor
Plug250V, 10A
SocketIEC 320 C-14, 250V, 15A
10IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
1.4.6Environment
Table 1–3Ambient Temperature and Humidi ty
Introduction
Temperature RangeRelative HumidityMax. Wet Bulb
Operational5°C to 40°C20% to 80%
non-condensing
Non-Operational0°C to +50°C8% to 80%
non-condensing
Storage1°C to +60°C8% to 80%
non-condensing
Shipping-40°C to +60°C5% to 100%
non-precipitating
AirflowSystem must be operated with low pressure rear exhaust installation
(Back pressure created by rack doors and obstacles not to exceed
5 pascals [0.5mm Water gauge])
Altitude, Operational0 to 2133 m (0 to 7,000ft)
(10,000ft at maximum ambient of 35°C)
Altitude, Non-Operational-305 to 12,192m (-1000 to 40,000ft)
Vibration, Operational 0.21grms 5-500 Hz Random
Vibration, Non-Operational1.04grms 2-200 Hz Random
Vibration, Relocation 0.3g 2-200 Hz sine
Acoustics Less than 6.0 LwA
Orientation & Mounting 19" Rack mount (3EIA Units)
• Rack Rails To fit 800mm depth Racks compliant with IEC 297
• Rack CharacteristicsBack pressure not exceeding 5 pascals (0.5mm water gauge)
Safety & Approvals CE, UL, cUL
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide11
Introduction
•EMC EN55022 (CISPR - A), FCC A
1.4.7Interfaces
Drive support See drive carrier specification
Attachment1 FCAL loop of 16 drives
Passive Backplane with 1 or 2 Loop Resiliency Circuit (SCM) I/O Modules.
Host Port: FC-AL
SFP - SFP cables
Expansion Port: SFP to SFP cables
1.4.8SCM I/O Module Specification
Speed 1.5Gb/s internal to each drive, 1Gb/s or 2Gb/s external
• Creates connections to a single loop of 16 drives
• 1 External FC loop with two SFP connections
MountingRear, single bays 3 and/or 4 (see Figure 1–3)
Connectors• 2 x Expansion Ports: SFP connector
• 2 x Host Ports: SFP connector (2 per port)
LED Functions
FC Host Port 0 Signal
Good
FC Host Port 1 Signal
Good
Router Status– Green: On: Storage Router Device Ready
ESI/SCM Module Fault – Amber: On: Fault present (also On when booting)
– Green: On: Incoming FC signal is GOOD
–Off: no connection or incorrect connection
– Flashing: Invalid SFP connection
– Green: On: Incoming FC signal is GOOD
–Off: no connection or incorrect connection
– Flashing: Invalid SFP connection
–Off: Storage Router Device not ready or defective
–Off: successful controller initialization
Maximum external cable length: see
manufacturer’s specification
Power Dissipation 20W max.
1.4.9Drive Carrier Module Specification
Please contact your supplier for details of approved drives.
ImportantOperating the DCS9550 1S1 Storage Expansion Unit with non-approved drives may invalidate the
warranty.
Module DimensionsHeight 29.1mm Width 106.55mm Depth 44 mm
Weight 0.98kg (1.0” 36Gb drive)
Transition cardmounting locations for ATA - SATA drives with transition card attached
Operating Temperature 5° C to 40° C (when installed in an RS-1602 system enclosure with dual Power
Supply/Cooling Modules)
Power Dissipation17 Watts maximum
12IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
1.4.10Software Enclosure Services (SES) Support
The enclosure has a sophisticated self-monitoring and reporting function which conforms to ANSI SES
specifications.This reports on such topics as:
• Enclosure temperature
• Fan speed
• Drive condition
• Operator panel status
Introduction
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide13
Introduction
This page is intentionally blank.
14IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
Installation
2
Installation
In this chapter, you are shown how to install your DCS9550 1S 1 Storage Exp ansion Unit an d
plug-in modules into an industry standard 19 inch rack cabinet.
CautionWhen connecting up the DCS9550 1S1 Storage Expansion Unit, use only
the power cords supplied or cords which match the specification quoted in
section 1.4.5.
2.1Planning Y our Installation
Before you begin installation you should become familiar with the configuration requirements
of your DCS9550 1S1 Storage Expansion Unit, detailed in Table 2–1. The correct positions of
each of the optional plug-in modules are shown in Table 2–1. Please refer to sections 2.4 - 2.7
for details of SCM I/O module configurations and installation.
Table 2–1DCS9550 1S1 Storage Expansion Unit Configuration
Module Location
Drive BaysALL drive bays must be fitted with either a drive carrier module
or a dummy carrier, no bays should be left completely empty.
Drive carrier modules 0 & 15 provide SES Management Services.
Power Supply/
Cooling Modules
SCM I/O ModuleOne SCM module should be installed in rear Bay 3. A blank
Two Power Supply/Cooling modules must be fitted. Full power
and cooling redundancy is provided while a faulty module is
replaced. Install the Power Supply/Cooling modules in rear Bays
1 and 5.
Note: Rear bays are numbered from 1 to 5 commencing from the right
side.
module is fitted rear Bay 4.
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide 15
Installation
Table 2–1DCS9550 1S1 Storage Expansion Unit Configuration
Module Location
Blank SCM I/O
Install in rear Bay 4.
Modules
Ops Panel(integral part of chassis assembly). Installed in rear Bay 2.
CautionDummy Carriers and Blank Modules MUST be fitted to ALL unused bays.
There is inadequate drive cooling if any are left open.
Figure 2–1Module locations
2.1.1Enclosure Bay Numbering Convention
The enclosure bay numbering convention is shown in Figure 2–1. A bay is defined as the space
required to house a single 1.0 inch high 3.5 inch disk drive in its carrier module. For example,
a 1 x 4 bay module would take the space of 1 drive width by 4 drive bays high (in the rack
mount configuration).
The DCS9550 1S1 Storage Expansion Unit is housed in a 4 x 4 enclosure, that is, 4 bays wide
by 4 bays high.
• The front bays are numbered 1 to 4 from left to right, as viewed from the front. Bays are
numbered from 1 (top row) to 4 (bottom row). Drive Carrier Module locations are
identified from a matrix of the top and side numbers.
• The rear bays are numbered 1 to 5 from right to left, as viewed from the rear.
16IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
2.2Enclosure Installation Procedures
CautionThe DCS9550 1S1 Storage Expansion Unit with all its component parts
installed is too heavy for a single person to easily install into a Rack
cabinet. The following procedures describe the installation of the DCS9550
1S1 Storage Expansion Unit and highlights any critical co-requisite
requirements and good handling practices which you should follow so as
to ensure that a successful installation is achieved in the easiest manner.
Ensure that you have fitted and checked a suitable anti-static
wrist or ankle strap and observe all conventional ESD
!
Warning
precautions when handling DCS9550 1S1 Storage Expansion
Unit modules and components. Avoid contact with Backplane
components and module connectors, etc.
2.2.1Pre-Requisites
The DCS9550 1S1 Storage Expansion Unit is designed for installation into an industry
standard 19 inch cabinet capable of holding the unit.
Installation
• Minimum depth: 500 mm from front flange to rear metalwork (excludes rear cabling).
• Weight: up to 37kg dependent upon configuration per enclosure.
• Clearances: a minimum gap of 25mm (1inch) clearance between the rack cover and front
of drawer; and 50mm (2 inches) rear clearance between rear of drawer and rear of rack is
recommended in order to maintain the correct air flow around the enclosure.
• Maximum back pressure: The rack should present a maximum back pressure of 5 pascals
(0.5mm water gauge).
2.2.2Rack Mounting Rail Kit
A set of mounting rails is available for use in 19 inch rack cabinets. These rails have been
designed and tested to handle the maximum enclosure weight and to ensure that multiple
DCS9550 1S1 Storage Expansion Unit may be installed without loss of space within the rack.
Use of other mounting hardware may cause some loss of rack space.
2.2.2.1Parts Check List
• Rack Mounting Rail Kit
2.2.3Chassis Installation
2.2.3.1Parts Check List
• Chassis (complete with Backplane and Ops Panel installed but excluding all plug-in
modules).
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide17
Installation
• Rack mount front flange mounting screws (4 off).
2.2.3.2Procedure
1Check for damage.
2Slide the chassis assembly onto the rack rails until the front flanges engage on the rack.
3Ensure the chassis is centrally located. If in doubt about correct orientation, the drive bays (at
front) should have their black drive connectors toward the bottom of each bay.
4Screw the 4 front rack mount screws through the flanges and tighten.
5Fit and tighten the rear hold down screws ensuring the enclosure is in tight contact to both the
side and top of the chassis to avoid any movement of the chassis in the rack.
2.3Power Supply/Cooling Module Installation
• Two power supply/cooling modules to be installed in the rear of the enclosure in positions
1 and 5.
Do not remove covers from the power supply unit. Danger of electric
!
Warning
shock inside. Return the PSU to Customer Service for repair.
2.3.1Parts Check List
• 2 x AC, 450W Power Supply/Cooling Modules
2.3.2Power Supply/Cooling Module Procedure
ImportantPSU1 (RH rear bay) must be fitted “upside-down”(Figure 2–1). If
necessary, reorient the power cord clip so that the power cord can be
properly retained.
1Check for damage, especially to the rear connector on the supply.
CautionHandle the module carefully and avoid damaging the connector pins. Do
not install the module if any pins appear to be bent.
2 With the PSU handle in the open position (Figure 2–2), slide the module into the enclosure
(Figure 2–3).
18IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
Installation
ImportantInstall the Power Supply/Cooling module (PSU 0) in the bay on the right
side (Rear Bay 1) of the enclosure in an “upside down” orientation. If
necessary, reorient the power cord clip so that the power cord can be
properly retained.
3Cam the module home by manually closing the PSU handle (Figure 2–4). You should hear a
click as the handle latches engage.
4Connect the power supply cord to the power source and switch the power supply ON.
Figure 2–2 AC Power Supply/Cooling Module - Handle in Open Position
Figure 2–3Installing an AC Power Supply Cooling Module (1)
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide19
Installation
Figure 2–4Installing an AC Power Supply Cooling Module (2)
2.4SCM I/O Module Configurations
ImportantPlease refer to section 2.9 for information on SATA drive configurations.
2.4.1Internal Loop Structures
The DCS9550 1S1 Storage Expansion Unit is configured with one interna l loop of 16 drives.
2.5FC-AL Interface
The SCM (I/O) interface module provides an external FC-AL interface via SFP
connection.The SCM module facilitates the emulation of fibre channel drives by ATA/SATA
drives by converting FC protocols to ATA/SATA protocols. This is done through protocol
conversion on the SCM module, which directly connects to each drive using the serial ATA
protocol and then presents to the host via one FC loop hubbed to two or four SFP connections,
depending on configuration.
NoteThere are no external terminators required with Fibre Channel architecture
and any drive may be hot plugged during operation.
20IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
Installation
2.6Cabling the IBM System Storage DCS9550 1S1 Storage Exp ansion Unit
The following figures illustrates how to cable the DCS9550 1S1 Storage Expansion Unit to the
couplets (Unit 1 and Unit 2) and the couplets to each other.
Unit 1—A
Unit 1—B
Unit 1—C
Unit 1—D
Unit 1—E
Unit 1—F
Unit 1—G
Unit 1—H
Unit 1—P
Unit 1—S
Figure 2–5DCS9550 1S1 Storage Expansion Unit: Unit #1 Cabling
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide21
Installation
Unit 2—
Unit
Unit 2—A
Unit 2—B
Unit 2—C
Unit 2—D
Unit 2—E
Unit 2—G
2—H
Unit 2—P
F
Figure 2–6DCS95501S1 Storage Expansion Unit: Unit #2Cabling
Unit 2—S
22IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
Figure 2–7 IBM System Storage DCS9550 Couplet Cabling
2.7SCM I/O Module Installation
ImportantThe SCM I/O modules must be installed in Rear Bay 3 and 4 location [see
Figure 2–1, ”Module locations”, on page 16].
Installation
2.7.1Procedure
Check for damage especially to the interface connector. Do not install if any pins are bent.
Figure 2–8 SCM Module Latch Operation
1Install the module in rear Bay 3 of the enclosure (Figure 2–1).
2With the latch in the open position (see Figure 2–8), slide the SCM module into the enclosure
until the latch engages automatically.
3Cam the module home by manually closing the latches (see Figure 2–9). You should hear a
click as the latch engages.
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide23
Installation
Figure 2–9 Installing an SCM I/O Module in Bay 4
2.8Drive Enclosure Device Addressing
Each enclosure has 16 drive bays. The SEL_ID of each drive is determined by the device slot
(0-15) in which it is installed and the address range setting, which is set by means of the
Enclosure ID switch on the Ops Panel (shown in Figure 1–2 on page 2) at the rear of the
enclosure. The switch settings are shown in Table 2–2
Table 2–2 Ops Panel Switch Functions (Default settings for DCS9550 1S1 Storage Expansion Unit
SCM usage at 1Gb/s)
Switch
Number
1 thru 6Not UsedOff
7 & 8Drive Loop
DCS9550 ControllersOnOffForce 2Gb/s
9 & 10Drive
FunctionRecommended
Setting
Sw 7Sw 8
Speed Select
Sw 9Sw 10
Addressing
Mode Selection
Definition
DCS9550 ControllersOffOnMode 1
24IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
Installation
Table 2–2 Ops Panel Switch Functions (Default settings for DCS9550 1S1 Storage Expansion Unit
SCM usage at 1Gb/s)
Switch
Number
FunctionRecommended
Setting
Definition
11SOFT SELECT OnSelects functions using the
hardware switches
12Not UsedOff
Notes1 ON = switch to the left, OFF = switch to the right.
Table 2–3 Mode 1 Drive Addressing
Thumb
Wheel
Device Slot SEL_ID
Mode 1
Switch
00 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
NOTE:
Thumbwheel switch setting 0 causes a blinking amber LED indicating an invalid ID
condition; however, actual addressing is as stated.
2 With only one active PSU the enclosure takes approximately 96 seconds to start all drives
from Power On.
3* Denotes SES drives which should always be fitted.
2.9 Drive Carrier Configuration
2.9.1Planning and Configuring Your Installation
2.9.1.1System Configuration
ImportantBefore you begin installation you should become familiar with the
configuration requirements of your DCS9550 1S1 Storage Expansion Unit.
Please refer to Section 2.1 for information on your overall system
configurations.
There must be a drive present in Bay 1/1 (drive 0) or 4/4 (drive 15) to
enable SES Communications to operate. Installing drives in both of these
bays provides redundant SES communication paths.
When planning your system configuration, please remember that:
• All DCS9550 1S1 Storage Expansion Unit drive bays must be filled with either a drive
carrier or front dummy fascia. No bays should be left completely empty.
2.9.1.2Drive Configuration
ImportantAfter you have installed the drive carrier modules in your DCS9550 1S1
Storage Expansion Unit, please refer to Section 2.4 for configuration
information relevant to the I/O module you are installing.
26IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
2.10Drive Carrier Installation
2.10.1Parts Check List
• Drive Carrier module, or
• Dummy Carrier module
2.10.2Procedure
1Ensure that the anti-tamper lock is disengaged.
2Release the carrier handle by pressing the latch in the handle towards the right.
3Insert the carrier into the enclosure (Figure 2–10).
ImportantFor a Rack Mounted System: Ensure that the carrier is oriented so that
the drive is uppermost and the handle opens from the left.
Slide the carrier, gently, all the way into the enclosure until it is stopped by
the camming lever on the right of the carrier (Figure 2–11).
Installation
4Cam the carrier home - the camming foot on the base of the carrier engages into a slot in the
enclosure. Continue to push firmly until the handle fully engages. You should hear a click as
the latch engages and holds the handle closed (Figure 2–12).
NoteEnsure that the Handle always opens from the left.
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide27
Installation
Figure 2–10 Installing a SATA Drive Carrier Module (1)
Figure 2–11Installing a SATA Drive Carrier Module (2)
28IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
Installation
Figure 2–12 Installing an SATA Drive Carrier Module (3)
NoteRemoval is the reverse of this procedure (press on the latch to release the
handle).
2.10.3Dummy Carrier Modules
Any unused drive bays must be fitted with a dummy carrier module.
2.10.4Engaging the Anti-tamper Locks
The anti-tamper locks are fitted in the drive carrier handles and are accessed through the small
cutout in the latch section of the handle.
Drives are supplied with the locks set in the locked position.
2.10.4.1Activating the Locks
1Carefully insert the lock key provided into the cutout in the handle.
2Locate the key into its socket.
3Rotate the key in a clockwise direction until the indicator is visible in the aperture beside the
key.
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide29
Installation
).
Figure 2–13 Activating the Anti-tamper Lock
4Remove the key.
De-activation is the reverse of this procedure. To deactivate, rotate the key in an anti-
clockwise direction until the indicator is no longer visible in the aperture beside the key.
NoteA drive carrier cannot be installed if its anti-tamper lock is activated
outside the enclosure.
2.1 1Power Cord Connection
2.11 .1Parts Check List
• Power cord to requisite local standards
2.11.2Procedure
1Attach the power cord to the Power Supply/Cooling Modules.
2Attach the power cord to the in-line IEC connector in this cord.
3Switch on each Power Supply/Cooling Module. The PSU Good and AC Fail LEDs on the PSU
indicate whether AC mains power is present.
CautionThe power connections must always be disconnected prior to removal of
the Power Supply/Cooling module from the enclosure.
30IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
2.12Grounding Checks
The product must only be connected to a power source that has a safety electrical earth
connection.
WarningIf more than one product is fitted in a rack, the earth connection to the rack is
even more important, because the rack will then have a high “EARTH
LEAKAGE CURRENT” (“TOUCH CURRENT”).
The earth connection to the rack must be checked before switching on by an electrical engineer
who is qualified to the appropriate local and national standards to perform the check.
Installation
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide31
Installation
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32IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
Operation
3
Operation
Before powering up the enclosure please ensure that all the modules are firmly seated in their
correct bays.
3.1Power On
CautionDo not operate the subsystem until the ambient temperature is within the
specified operating range. If the drives have been recently installed ensure
they have had time to acclimatize before operating them.
NotePlease refer to Section h2-Heading for details of the Ops Panel LEDs and
related fault conditions.
Follow the procedure below to Power On the enclosure.
1Apply AC Mains power to the enclosure. Turn the Power Supply modules to ON.
2On the Ops Panel, the Audible Alarm beeps once, all LEDs flash for 7 seconds then the Alarm
double beeps.
3All LEDs on the Ops Panel should be lit (Green) when the enclosure power is activated (and
the disk drive motors should start).
NoteAll LEDs on the Ops Panel should be lit Green at power up to indicate that
the system is functioning correctly. If any show Amber then a problem
exists.
If mains power is lost for any reason, on restoration of power the enclosure will re-start
automatically.
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide 33
Operation
3.1.1Power Supply/Cooling Module LEDs
The Power Supply/Cooling module incorporates 4 LEDs, located below the On/Off switch and
shown in tablecap.
• Under Normal conditions the LEDs should all be illuminated constant GREEN
• If a problem is detected the color of the relevant LED will change to AMBER.
Table 3–1PSU LEDs
AC PSU
PSU GoodGreen
AC input Fail Amber
Fan FaultAmber
DC Output
Amber
Fail
34IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
3.2Ops Panel LEDs
The Ops Panel LEDs fault and status conditions are defined in Table 3-2 and shown in Figure
3-1.
Operation
Figure 3–1Ops Panel LEDs and Switches
Please refer to Chapter 4, Troubleshooting and Problem Solving for details of any fault
indication.
Table 3–2 Ops Panel LED States
LEDDefinitionColorNormal
Status
Invalid
Address
Indicates that an invalid Enclosure
ID has been selected or that the
AmberOffFlashing
Fault
Status
selection has changed after Power
On
Power OnEnclosure Powered OnGreenOnOff
System FaultSystem/SCM FaultAmberOffOn
PSU/Cooling
Fault
PSU Cooling fault or enclosure
over-temperature.
AmberOffOn
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide35
Operation
Table 3–2 Ops Panel LED States
LEDDefinitionColorNormal
2Gb Link
Indicates link speedGreenOffOn
Speed
Hub ModeNot UsedGreenOffOff
3.3Starting the Drives
Unless otherwise selected during installation, all drives in the enclosure should automatically
start their motors. If this has not occurred one of the following conditions may exist:
• There may be a power problem (an alarm and power fault indication would normally be
active).
• If there is only one Power Supply/Cooling Module present, the drive motors will spin up
in a delayed sequence.
3.3.1Disk Drives LEDs
Each drive carrier incorporates two indicators, an upper (GREEN) and lower (AMBER). In
normal operation the Green LED will be ON and will flicker as the drive operates.The amber
indicator is OFF during normal operation and ON if there is a drive fault present.
Status
Fault
Status
3.4Power Down
To power the Enclosure down,
either
• Switch off the Power Supply/Cooling modules installed in the Enclosure.
or
• Remove AC Mains at the power source
36IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
T roubleshooting and Problem Solving
The DCS9550 1S1 Storage Expansion Unit includes a processor and associated monitoring
and control logic to enable it to diagnose problems within the enclosure’s power, cooling and
drive systems. The Enclosure Services Processor is housed along with the Ops Panel in the rear
of the enclosure. The sensors for power and cooling conditions are housed within the Power
Supply/Cooling modules. There is independent monitoring for each unit. If a fault is indicated
on the Ops Panel, please refer to Table 4–2.
4.1Emulation Limitations
Each SCM presents each SATA disk drive as a single ported FC device. However unlike real
FC-AL device certain data such as emulated WWN is not available on Power On, so the
emulated devices will not present on the FC loop and participate in FC loop initialization until
the drive has spun up. Please note that your RAID Head/Host system needs to be aware of this
extra spin up time during Power On situations, whether they be planned ON or NOT ON (e.g.
as the result of an unexpected power interrupt). Where some features, such as mode pages are
not directly supported these will be emulated by the device, but changing these mode pages
may not cause a change in the drive’s behavior, Where an equivalent function exists, e.g.
SMART data, the ATA SMART data will be presented to the Host through the CF SCSI
command set.
4
4.2Initial Start-up Problems
4.2.1Faulty Cords
First check that you have wired up the subsystem correctly. Then, if:
• cords are missing or damaged
• plugs are incorrect
• cords are too short
Call your supplier for a replacement.
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide 37
Troubleshooting and Problem Solving
4.2.2Alarm Sounds On Power Up
Please refer to Section 4.4.
4.2.3Green “Signal Good” LED on SCM Not Lit
Check that the cables have not been reversed during installation.
4.2.4Computer Doesn’t Recognize the DCS9550 1S1 Storage Expansion Unit
1Check that the FC-AL interface cables from the DCS9550 1S1 Storage Expansion Unit to the
host computer, or RAID controller, are fitted correctly.
2Check the Enclosure ID switch settings on your DCS9550 1S1 Storage Expansion Unit and o n
your system host.
3Check that the LEDs on all installed drive carrier modules are illuminated Green. Note that the
drive LEDs will not be lit during drive spinup.
4Check that all drive carrier modules have been correctly installed.
5Check that there is a valid FC_AL signal present at the I/O connector (see section 2.4.1.) If
there is no signal present check that the cable has not been reversed during installation.
6Check the SCM I/O module setup as follows:
– Check that the SCM I/O module has been correctly installed and all external links and cables are
securely fitted.
– Check that the maximum cable length has not been exceeded.
4.3LEDs
Green LEDs are always used for good or positive indication, flashing Green/Amber if noncritical conditions exist. Amber LEDs indicate there is a critical fault present within the
module.
4.3.1Power Supply/Cooling Module
The Power Supply Cooling LEDs are shown in Table 4–1.
• Under Normal conditions the LEDs should all be illuminated constant GREEN
• If a problem is detected the color of the relevant LED will change to AMBER.
38IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
Table 4–1PSU LEDs
AC PSULEDStatus
Troubleshooting and Problem Solving
4.3.2Ops Panel
The Ops Panel displays the aggregated status of all the modules. The Ops Panel LEDs are
shown in Figure 4–1 and defined in Table 4–2. For details on how to remove and replace a
module see Section 4.9.
NoteThe Ops Panel is supplied as an integral part of the Enclosure core product
• PSU Good
• AC input Fail
•Fan Fault
• DC Output
Fail
and is not user replaceable.
Green
Amber
Amber
Amber
Figure 4–1Ops Panel
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide39
Troubleshooting and Problem Solving
Table 4–2 Ops Panel LED States
LEDDefinitionColorNormal
Status
Invalid
Address
Indicates that an invalid
Enclosure ID has been selected
AmberOffFlashing
or that the selection has
changed after Power On
Power OnEnclosure Powered OnGreenOnOff
System FaultSystem/SCM FaultAmber OffOn
PSU/Cooling
Fault
2Gb Link
PSU Cooling fault or enclosure
AmberOffOn
over-temperature.
Indicates link speedGreenOffOn
Speed
Hub ModeNot UsedGreenOffOff
Fault
Status
40IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
4.3.3SCM I/O Module LEDs
The SCM I/O module LEDs are shown in Table 4–3.
Table 4–3SCM I/O Module LEDs
Troubleshooting and Problem Solving
LED DefinitionColorNormal
Status
FC Host Port 0
Signal Good
Incoming FC signal is GOOD
No connection or incorrect connection
GreenOn
Invalid SFP connection
FC Host Port 1
Signal Good
Incoming FC signal is GOOD
No connection or incorrect connection
GreenOn
Invalid SFP connection
Router StatusStorage Router Device Ready
GreenOn
Storage Router Device not ready or
defective
ESI/SCM
Module Fault
Fault present (also On when booting)
Successful controller initialization
AmberOn
4.4Audible Alarm
The Ops Panel also includes an Audible Alarm which indicates when a fault state is present.
The following conditions will activate the Audible Alarm:
• Drive Fault
• Fan Fault
• Voltage out of range
• Thermal overrun
•System fault
Fault
Status
Off
Flashin
g
Off
Flashin
g
Off
Off
4.4.1Audible Alarm Mute
When the Audible Alarm sounds, it may be muted by pressing the Alarm Mute push-button.
Automatic muting will take place after two minutes if the mute switch is not manually
operated. The Alarm Mute push-button is located above the indicators on the Ops Panel (see
Figure 4–1). When the alarm is muted, it will continue to sound with short intermittent bleeps
to indicate that a problem still exists. It will be silenced when all problems are cleared. (See
also Thermal Shutdown states, Section 4.5.5).
LED Test Mode
The Alarm Mute push-button can also be used to test the LEDs on the Ops Panel. When the
Mute push-button is held, all LEDs will be illuminated if there are no faults present.
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide41
Troubleshooting and Problem Solving
4.5Troubleshooting
The following sections describe common problems, with possible solutions, which can occur
with your DCS9550 1S1 Storage Expansion Unit
4.5.1System Faults
SymptomCauseAction
1 The SYSTEM LED will
illuminate AMBER on
the SCM
2 Audible Alarm sound
The ESI
processor has
detected an
internal fault (e.g.
failure of an
internal
communications
path)
NoteSee also Section 4.5.5.
4.5.2Power Supply/Cooling Faults
SymptomCauseAction
1 Check for other AMBER LED indications on the
Power Supply/Cooling modules. If there is a
PSU error present there may be a
communications problem with that Power
Supply/Cooling module. Remove and then re-fit
the module, if the problem persists then change
the module.
2 Check for other AMBER LED indications on the
drive carriers. If none are evident then there may
either be an ESI processor problem or a
Backplane problem.
3 Ops Panel module faulty. Please contact your
supplier.
1 Ops Panel FAULT
LED AMBER
2 An AMBER LED on
one or more Power
Supply/Cooling
Modules.
3 Audible Alarm
Sounding.
42IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
1 Any power
fault.
2 A fan failure.
3 A thermal
condition
which could
cause PSU
overheating.
1 Check Power On/Off Switch on rear of Power
Supply/Cooling module is switched ON.(not
accessible on later models)
2 Check AC Mains Connections to Power Supply/
Cooling module is live.
3 Disconnect the Power Supply/Cooling module
from mains power and remove the module from
the system. Re-install: if problem persists,
replace Power Supply/Cooling Module.
4 Reduce the ambient temperature.
4.5.3Thermal Control
The DCS9550 1S1 Storage Expansion Unit uses extensive thermal monitoring and takes a
number of actions to ensure component temperatures are kept low and also to minimize
acoustic noise. Air flow is from front to rear of the enclosure.
SymptomCauseAction
Troubleshooting and Problem Solving
If the ambient air is
cool (below 25 °C) and
the fans are observed
to increase in speed
then some restriction
on airflow may be
causing additional
internal temperature
rise.
Note: This is not a fault
condition.
The first stage in the
thermal control process
is for the fans to
automatically increase
in speed when a
thermal threshold is
reached. This may be
caused by higher
ambient temperatures
in the local environment
and may be perfectly
normal.
Note: This threshold
changes according to
the number of drives
and power supplies
fitted.
1 Check the installation for any airflow
restrictions at either the front or rear
of the enclosure. A minimum gap of
25mm at the front and 50mm at the
rear is recommended.
2 Check for restrictions due to dust
build-up; clean as appropriate.
3 Check for excessive re-circulation of
heated air from rear to the front, use
in a fully enclosed rack installation is
not recommended.
4 Check that all Blank modules are in
place.
5 Reduce the ambient temperature.
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide43
Troubleshooting and Problem Solving
4.5.4Thermal Alarm
Symptom
1 Ops Panel FAULT
LED AMBER.
2 An AMBER LED on
one or more Power
Supply/Cooling
Modules.
3 Audible Alarm
Sounding.
4 Air temperature
exiting PSU above
55°C.
Cause
If the internal
temperature measured in
the airflow through the
enclosure exceeds a preset threshold a thermal
alarm will sound.
Action
1 Check local ambient environment
temperature is below the upper 40°C
specification.
2 Check the installation for any airflow
restrictions at either the front or rear
of the enclosure. A minimum gap of
25mm at the front and 50mm at the
rear is recommended.
3 Check for restrictions due to dust
build-up, clean as appropriate.
4 Check for excessive re-circulation of
heated air from rear to the front, use
in a fully enclosed rack installation is
not recommended.
5 If possible shutdown the enclosure
and investigate the problem before
continuing.
4.5.5Thermal Shutdown
ImportantFor thermal warnings please refer to the SES specification.
An Enclosure will shut down when a critical temperature threshold is exceeded in order to
prevent permanent damage to the disk drives.
4.6Drive Carrier Module Faults
Disk drive status is monitored by a Green LED and an Amber LED mounted on the front of
each Drive Carrier Module, providing the following indications:
Table 4–4LED Functions
State Green Amber
No drive fitted OffOff
Drive Power ONOn Off
Drive Activity On/Blink off Off
Drive FaultOnOn
Drive activity - LED may be off for a length of time during power up.
44IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
4.6.1Dummy Carrier Modules
Dummy Carrier modules must be fitted to all unused drive bays to maintain a balanced air flow.
4.7Dealing with Hardware Faults
Ensure that you have obtained a replacement module of the same type before removing any
faulty module.
ATTENTIONIf the DCS9550 1S1 Storage Expansion Unit is powered up and you remove
any module, replace it immediately. If the subsystem is used with modules or
module blanks missing for more than a few minutes, the Enclosure can
overheat, causing power failure and data loss. Such use will invalidate the
warranty.
• Replace a faulty drive with a drive of the same type and equal or greater capacity.
• All drive bays must be fitted with a Drive Carrier module or a dummy carrier module in
order to maintain a balanced air flow.
Troubleshooting and Problem Solving
• All the supplied plug-in power supply units, electronics modules and blank modules must
be in place for the air to flow correctly around the cabinet.
4.8Continuous Operation During Replacement
Depending on how the subsystem is set up, if a disk unit fails, it can normally be replaced
without interrupting the use of the system.
In addition, each enclosure contains two Power Supply/Cooling modules, either of which can
maintain power and cooling to the subsystem while the other is replaced.
4.9Replacing a Module
ATTENTIONWhenever replacing a module NEVER leave an EMPTY bay in the rear of the
enclosure, obtain a replacement before removing the problem part.
Please refer to 2, ”Installation” for information on the initial installation of the plug-in
modules in the DCS9550 1S1 Storage Expansion Unit.
CautionObserve all conventional ESD precautions when handling the DCS9550 1S1 Storage Expansion Unit
modules and components. Avoid contact with Backplane components and module connectors, etc.
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide45
Troubleshooting and Problem Solving
4.9.1Power Supply/Cooling Modules
DangerDo not remove covers from the Power Supply/Cooling (PSU) module. Danger of electric shock
inside. Return the PSU to your supplier for repair.
4.9.1.1Removing a Power Supply/Cooling Module
ATTENTIONDo not remove the faulty Power Supply/Cooling module unless you have a
If a power supply unit or its fan is faulty, you must replace the whole Power Supply/Cooling
module.
As there should always be two power supply units installed, you can continue working while
replacing the faulty module.
1Make sure you identify the faulty Power Supply/Cooling module correctly, from the two
modules installed.
2Switch off and disconnect the power supply cord.
replacement unit of the correct type ready for insertion.
3Squeeze the two latches on the PSU handle together (Figure 4–2) and open the handle to cam
the PSU out of the enclosure (Figure 4–3).
4 Grip the handle and withdraw the PSU (Figure 4–4).
4.9.1.2Inserting the Module
1Check for damage, especially to the rear connector on the PSU.
ATTENTIONHandle the module carefully and avoid damaging the co nnecto r pins . Do not
install the module if any pins appear to be bent.
2With the PSU handle (Figure 4–3) in the open position, slide the module into the enclosure.
ImportantInstall the Power Supply/Cooling module in the right hand bay (Rear Bay
1) of the enclosure in an “upside down” orientation. If necessary, reorient
the power cord clip so that the power cord can be properly retained.
3Cam the module home by manually closing the PSU handle (see Figure 4–4). A click should
be heard as the handle latches engage (see Figure 4–2).
4Connect the power supply cord to the power source and switch the power supply ON.
NoteThe alarm will sound until the new Power Supply/Cooling module is
operating correctly.
46IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
Troubleshooting and Problem Solving
Figure 4–2Removing/Inserting an AC Power Supply/Cooling Module (1)
Figure 4–3Removing/Inserting an AC Power Supply/Cooling Module (2)
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide47
Troubleshooting and Problem Solving
Figure 4–4Removing/Inserting an AC Power Supply/Cooling Module (3)
4.9.2Ops Panel
The Ops Panel is an integral part of the enclosure chassis assembly and is not field replaceable.
4.9.3SCM I/O Module
Please refer to section 2.7, ”SCM I/O Module Installation”, on page 23 for full information on
installing the SCM I/O module.
4.9.3.1Removing the Module
ATTENTIONDo not remove this module unless a replacement can be immediately added.
The system must not be run without all units in place.
Electrically this unit can be hot plugged but the FC connection will be
disconnected.
1Using two hands, grasp each latch between the thumb and forefinger of each han d. Squeeze
thumb and forefinger together to release the latch. Pull the latches forward to cam the module
out of the enclosure (Figure 4–7).
2Grip the latch handles and withdraw the module (Figure 4–5).
48IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
Troubleshooting and Problem Solving
Figure 4–5Removing an SCM I/O Module (1)
Figure 4–6Removing an SCM I/O Module (2)
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide49
Troubleshooting and Problem Solving
4.9.3.2Inserting the Module
ATTENTIONIf only one SCM module is fitted, it must be installed in Module B location
1With the latch in the open position, slide the SCM I/O module into the enclosure until the latch
engages automatically.
2Cam the module home by manually closing the latches (see Figure 4–7).
3A click should be heard as the latch engages.
(Rear Bay 4) [see Figure 2–1, ”Module locations”, on page 16] and an I/O
blank module fitted in the unused bay.
Figure 4–7SCM I/O Module Latch Operation
4.9.4Drive Carrier Module
Please see section 2.9 for information on the initial installation of the plug-in modules in the
DCS9550 1S1 Storage Expansion Unit.
CautionObserve all conventional ESD precautions when handling the DCS9550 1S1 Storage Expansion Unit
modules and components. Avoid contact with backplane components and module connectors, etc.
4.9.4.1Removal and Replacement
ATTENTIONDrive spin down
Damage can occur to a drive if it is removed while still spinning. If possible
use the operating system to spindown the drives prior to removal. If this is
not possible we recommend that you perform All steps of the following
procedure to ensure that the drive has stopped prior to removal:
1Release the carrier handle, by pressing the latch in the handle towards the right
NoteThe anti-tamper lock must be off.
2 Gently withdraw the Drive Carrier Module approximately1 inch (25mm) and wait 30 seconds.
50IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
Troubleshooting and Problem Solving
3Withdraw the module from the drive bay and fit a replacement module in accordance with the
instructions in Section 2.9.
4.10 Spare Part s and Ancillary Items
The following replaceable parts are available for the DCS9550 1S1 Storage Expansion Unit:
IBM MTM 1269-1S1 SATA Disk Chassis FRUs
IBM Part
Number Description
95P5297 1269-1S1 SATA disk chassis assembly FRU without drives
95P5313 power supply/fan FRU
95P5315 SCM I/O Module FRU
95P5316 Op panel FRU
95P5317 drive module key
95P5318 power cord FRU
95P5319 cable RS232 config FRU
95P5320 rail kit FRU
95P5326 250GB SATA HDD FRU for FC 3010
95P5327 500GB SATA HDD FRU for FC 3012
95P5325 Drive Filler FRU
95P7184 Blank SCM module filler
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52IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
Glossary
Glossary
In glossary definitions, italics are used for items defined elsewhere in the glossary and bold is used for
the items shown in brackets after the main heading of the entry.
ASCII American Standard Code for Information Interchange. A 7-bit binary code (0's, 1's) used to
represent letters, numbers, and special characters such as $,!, and /. Supported by almost every
computer and terminal manufacturer.
ATA (Advance Technology Attachment) A disk drive interface standard based on a 16-bit bus and
dealing with the power and data signal interfaces between the motherboard and the integrated disk
controller and drive. The ATA "bus" only supports two devices - master and slave.
Attribute Setting that controls access to a specific file. Often used to protect important files (such as
the Registry files) from accidental change or deletion. Set using the ATTRIB command in MS-DOS.
Backplane A printed circuit board incorporated in the chassis assembly to provide logic level signal, and
low voltage power distribution paths.
Bay The slot that a unit or media device fits into.
Byte A group of binary digits stored and operated upon as a unit. A byte may have a coded value equal
to a character in the ASCII code (letters, numbers), or have some other value meaningful to the computer.
In user documentation, the term usually refers to 8-bit units or characters.
1 kilobyte (K) is equal to 1,024 bytes or characters; 64K indicates 65,536 bytes or characters.
Cable Throughout this DCS9550 1S1 Storage Expansion Unit user guide this term is used in
accordance with the preferred US context of: “an insulated flexible electric wire used for the transmission
of data signals between computer equipment.”
Note: Cable is UK preferred terminology for either a power cord or a data cable:
Character A representation, coded in binary digits, of a letter, number, or other symbol.
Characters Per Second A data transfer rate generally estimated from the bit rate and the character
length. For example, at 2400 bps, 8-bit characters with Start and Stop bits (for a total of ten bits per
character) will be transmitted at a rate of approximately 240 characters per second (cps).
Chassis A sheet metal enclosure incorporating a Backplane PCB, an integral Ops Panel.and a module
runner system. The chassis contains a number of 'Bays', each of which can accommodate a plug in
module. There are sixteen drive carrier bays at the front and five bays at the rear which house power supply/cooling and SCM I/Omodules.
Configure To set up a hardware device and its accompanying software.
Data Communications A type of communications in which computers and terminals are able to
exchange data over an electronic medium.
Disk (drive, carrier, module) A SATA disk drive mounted in a carrier. You can have up to sixteen disk
drive carrier modules in each DCS9550 1S1 Storage Expansion Unit.
IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide53
Enclosure The chassis assembly which houses the plug-in modules that make up the DCS9550 1S1
Storage Expansion Unit.
ESI/Ops module A unit used to monitor and control all elements of the Enclosure. The ESI/Operators
(Ops) panel is supplied as an integral part of the RS-1602 series Enclosure core product
Hot plugging A device with the capability of being connected to a subsystem without interrupting the
power supplies to that subsystem.
Hot swap Hot swapping is the term used for manually swapping a failed disk unit with a replacement
while the DCS9550 1S1 Storage Expansion Unit subsystem is in normal use.
Hz (Hertz) A frequency measurement unit used internationally to indicate cycles per second.
Initialize To prepare a hardware device for use.
LED Light Emitting Diode. A small light displayed on the cabinet, disk units and power supply units.
Module (power supply, drive, I/O) A module is a power supply, disk drive or electronics unit held in a
carrier that plugs into a bay inside the enclosure. An IBM System Storage DCS9550 1S1 Storage
Expansion Unit can contain sixteen drive modules, two power supply/cooling modules and two SCM
I/O modules.
Operating system The software running the host computer. For example, on PCs it is often Windows
95/98, Windows NT or OS/2 and on Hewlett-Packard machines it could be HP-UX.
Parallel Transmission The transfer of data characters using parallel electrical paths for each bit of the
character, for example, 8 paths for 8-bit characters. Data is stored in computers in parallel form, but may
be converted to serial form for certain operations. See Serial Transmission.
Power Cord Throughout this DCS9550 1S1 Storage Expansion Unit user guide this term is used in
accordance with the preferred US context of: “an insulated flexible electric wire fitted with connectors at
each end and used for the transmission of electrical power to computer equipment.
Protocol A system of rules and procedures governing communications between two or more devices.
Protocols vary, but communicating devices must follow the same protocol in order to exchange data. The
format of the data, readiness to receive or send, error detection and error correction are some of the
operations that may be defined in protocols.
Redundant Not essential.
SCM I/O module (Serial ATA Control I/O module) A plug-in module providing FC-AL channel
external cable interface with 16 (Serial or Parallel) ATA drives.
Serial Transmission The transfer of data characters one bit at a time, sequentially, using a single
electrical path. See Parallel Transmission.
.
54IBM System Storage DCS9550 1S1 Storage Expansion Unit Installation, Service, and User Guide
Index
Index
a
AC PSU 2, 3
Alarm Mute push-button 9, 41
anti-static wrist or ankle strap 17
anti-tamper lock 9, 29, 50
ATA SMART data 37
Audible Alarm 4, 9, 41, 42, 44
PATA disk drive 5
PATA/SATA disk drive 37
plug-in module 1, 2, 15
Power Down 36
Power On 33
power supply cord 19, 30, 46
Power Supply/Cooling iv, 2, 3, 15, 18,