IBM Aptiva 2140, Aptiva 2142 User Manual

Hardware Maintenance Service for Service Level A

Machine Types 2140 and 2142 and IBM Monitors

2140

2142

Hardware Maintenance Service for Service Level A

Machine Types 2140 and 2142 and IBM Monitors

2142

2140

Second Edition (January 1998)

The following paragraph does not apply to any state or country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS

MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. References to IBM products, programs, or services do not imply that IBM intends to make them available outside the United States.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be made in later editions. IBM may make improvements and/or changes in the product(s) and/or the program(s) at any time.

For copies of publications related to this product, call toll free 1-800-879-2755 in the Continental U.S.A. In Alaska, call 1-414-633-8108. In Canada, call toll free 1-800-465-7999. In British Columbia, call toll free 112-800-465-1234.

reserved.

Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Voltage Supply Switch Settings .................... vii

Positionnement du sélecteur de tension ............... viii

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Safety Notices (Multi-Lingual Translations) .............. x

Laser Compliance Statement ....................... xiv

Federal Communications Commission (FCC) Notice ........ xvii

Canadian Department of Communications Compliance Statement . xviii

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Chapter Description . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Diagnostic Information . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Diagnostic Aids . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Repair Information . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Parts/Test Point Locations ..................... 1-4

Safety Inspection Guide ....................... 1-4

Parts Catalog . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Part Number Index ......................... 1-4

Appendix: Model Configurations and FRU Part Numbers ..... 1-5

Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Hardware Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

Refresh Rates and Monitor Frequencies .............. 1-13

Power-On Password, CMOS Reset .................. 1-14

Flash (BIOS) Update Procedure .................... 1-15

Amplifier Card BIOS .......................... 1-16

Amplifier Card BIOS Setting ..................... 1-16

Updating Amplifier Card BIOS ................... 1-17

Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18

Using the Setup Utility ........................ 1-18

Making Changes with the Setup Utility ............... 1-20

Using Power Management Utilities ................... 1-24

Power Management Utility Features ................ 1-24

POST Error History ........................... 1-26

System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27

DIMM Identification . . . . . . . . . . . . . . . . . . . . . . . . . 1-27

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28

Operating Requirements . . . . . . . . . . . . . . . . . . . . . . . . 1-30

Special Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-30

Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Index of Symptoms, Messages, Error Codes, or Beeps ........ 2-9

Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-34

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-37

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-39

Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-42

Diagnostics and Utilities Device Presence Test ............ 2-43

Media Console Drive Devices ..................... 2-46

Factory-Installed Drive Devices .................... 2-47

33.6 Kbps and 56 Kbps DSVD Modem Adapters ........... 2-50

Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-53

Undetermined Problem . . . . . . . . . . . . . . . . . . . . . . . . . 2-56

Diagnostic Aids . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Power-On Self Test ........................... 3-2

Diagnostics and Utilities CD ...................... 3-3

Creating a Diagnostics Bootable Diskette ............... 3-4

Diagnostic Test Programs ....................... 3-6

Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Using the Advanced Diagnostic Test Programs ............ 3-8

Program Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Hard Disk Drive Boot Error ..................... 3-10

File Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Display Self Test ............................ 3-12

Repair Information . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Removals and Replacements—Machine Type 2140, 2142 ...... 4-2

2005—Service Panel . . . . . . . . . . . . . . . . . . . . . . . . 4-3

2010—Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

2020—3.5-In., 5.25-In. Cage .................... 4-5

2030—Media Console . . . . . . . . . . . . . . . . . . . . . . . . 4-7

2040—Power Supply . . . . . . . . . . . . . . . . . . . . . . . . 4-12

2051—Memory (DIMM) . . . . . . . . . . . . . . . . . . . . . . . 4-13

2080—Lithium Battery . . . . . . . . . . . . . . . . . . . . . . . . 4-14

2090—System Board . . . . . . . . . . . . . . . . . . . . . . . . 4-15

Handling ESD-Sensitive Parts ..................... 4-16

Home Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17

Software Installation Procedure .................... 4-20

Parts/Test Point Locations ...................... 5-1

System Board Layout—Type A-1 ................... 5-2

System Board Locations—Type A-1 ................ 5-3

Pentium MMX Processor Speed—Type A-1 ............ 5-4

System Board Layout—Type A-2 ................... 5-5

System Board Locations—Type A-2 ................ 5-6

Processor Bus Factor—Type A-2 .................. 5-7

Factory-Installed Modem Card ..................... 5-8

Hard Disk Drive Jumper Settings .................... 5-10

CD/DVD-ROM Drive Jumper Settings ................. 5-13

Zip Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14

Detachable Monitor I/O Signal Cable Connector Test Points ..... 5-15

Media Console Cable .......................... 5-16

System Board Connector Specifications ................ 5-17

Safety Inspection Guide ....................... 6-1

Parts Catalog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Assemblies (Service Level A) ..................... 7-2

Catalog Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

Assembly 1: Machine Type 2140 System Unit - Exterior (SL-A) .. 7-3

Assembly 2: Machine Type 2140 System Unit - Interior (SL-A) .. 7-4

Assembly 3: Machine Type 2142 System Unit - Exterior (SL-A) .. 7-7

Assembly 4: Machine Type 2142 System Unit - Interior (SL-A) .. 7-8

Assembly 5: Diskette, Hard Disk Drives, and Zip Drive ...... 7-11

Assembly 6: Media Console (Type 2142) ............. 7-13

Assembly 7: CD/DVD-ROM Drive, Modem, and TV Cards .... 7-15

Assembly 8: Monitor and Power Cord (Linecord) ......... 7-18

Assembly 9: Keyboard and Mouse ................. 7-20

Assembly 10: Software . . . . . . . . . . . . . . . . . . . . . . . 7-22

Part Number Index .......................... 8-1

Appendix A. Online Support Information .............. A-1

Appendix B. Model/Monitor Configurations and FRU Part Numbers B-1

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . X-1

Contents v

Notices

References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only IBM’s product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any of IBM’s intellectual property rights or other legally protectable rights may be used instead of the IBM product, program, or service. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by IBM, are the user’s responsibility.

IBM may have patents or pending patent applications covering subject matter in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to the IBM Director of Commercial Relations, IBM Corporation, Purchase, NY

10577.

Voltage Supply Switch Settings

Your IBM Aptiva Personal Computer must be set correctly for your voltage supply. If your monitor or system unit has a voltage switch, complete these steps to make sure each switch is set correctly:

1. Determine the correct voltage switch setting for your area:

Voltage Supply

Range

100–127 V 115 V or 115 200–240 V 230 V or 230

2. Locate the voltage switch on the back of your monitor or system unit. If the setting shown on the switch is:

Correct, start setting up your IBM Aptiva computer. Incorrect, change the voltage switch setting. (You may need a

small screwdriver.)

might

have voltage switches, which

Voltage Switch

Setting

vii

Positionnement du sélecteur de tension

Votre Aptiva IBM

peut

comporter des sélecteurs de tension qui doivent être positionnés correctement en fonction de la tension adéquate. Si votre écran ou votre unité centrale sont équipés d’un sélecteur de tension, vérifiez-en le positionnement en procédant de la manière suivante :

1. Le tableau ci-dessous permet de déterminer le positionnement correct du ou des sélecteurs de tension :

Positionnement du

Tensions

100–127 V 115 V ou 115 200–240 V 230 V ou 230

sélecteur de tension

2. Repérez le ou les sélecteurs de tension situés à l’arrière de votre écran ou de votre unité centrale. S’ils sont positionnés de façon :

Correcte, démarrez la configuration de votre Aptiva IBM. Incorrecte, modifiez leur position. (Vous pouvez vous aider d’un

petit tournevis.)

viii

Safety Information

The construction of the IBM Aptiva Personal Computer provides extra protection against the risk of electrical shock. This computer has a power cord with a three-prong plug that is required to ground metal parts. It is the responsibility of the person installing the computer to connect it to a properly grounded electrical outlet. Seek professional assistance before using an adapter or extension cord; these devices could interrupt the grounding circuit.

If the computer is connected to an electrical outlet that is incorrectly connected to the building wiring, serious electrical shock could result.

For continued protection against the risk of electrical shock:

Connect your computer only to an electrical outlet of the correct voltage. If you are unsure about the voltage of the electrical outlet you are using, contact your local power company.

If your computer has cables other than the power cords, you must connect them before plugging the power cord into an electrical outlet. Before removing these cables, you must first unplug the power cords from the outlet.

If your computer has a telephone connection, do not touch the telephone cords when there is lightning in the area.

Do not use or store the computer in an area where it can become wet.

Make sure all replacement parts have characteristics identical or equivalent to the original parts. Other parts may not have the same safety features.

Personal injury or electrical shock may result if you undertake actions other than those specifically described in this book. This is particularly true if you try to service or repair the power supply, monitor, or built-in modem. Always refer service or repairs to qualified service personnel.

Notices ix

Safety Notices (Multi-Lingual Translations)

The safety notices in this section are provided in the following languages:

English Brazilian/Portuguese Chinese French German Hungarian Italian Russian Slovakian Spanish

Safety Notice 1

Before removing any FRU, power-off the computer, unplug all power cords from electrical outlets, then disconnect any interconnecting cables.

Antes de remover qualquer unidade substituível no local (Field Replaceable Unit - FRU), desligue o computador, retire todos os cabos de alimentação das respectivas tomadas eléctricas, remremova a pilha (se instalada) e, em seguida, desconecte todos os cabos de interligação.

FRU

Avant de retirer une unité remplaçable en clientèle, mettez le système hors tension, débranchez tous les cordons d'alimentation des socles de prise de courant, retirez la batterie et déconnectez tous les cordons d'interface.

Die Stromzufuhr muß abgeschaltet, alle Stromkabel aus der Steckdose gezogen, der Akku entfernt und alle Verbindungskabel abgenommen sein, bevor eine FRU entfernt wird.

Prima di rimuovere qualsiasi FRU, spegnere il sistema, scollegare dalle prese elettriche tutti i cavi di alimentazione, rimuovere la batteria e poi scollegare i cavi di interconnessione.

Antes de quitar una FRU, apague el sistema, desenchufe todos los cables de las tomas de corriente eléctrica, quite la batería y, a continuación, desconecte cualquier cable de conexión entre dispositivos.

Notices xi

Safety Notice 2

The lithium battery can cause a fire, explosion, or severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery.

A pilha de lítio representa risco de incêndio, explosão ou queimaduras graves. Não recarregue, desmonte ou exponha a pilha a temperaturas superiores a 100°C (212°F), não a incinere ou ponha o conteúdo da respectiva célula em contacto com a água nem remova o respectivo conector polarizado. Destrua a pilha de acordo com as normas ou regulamentações locais. Utilize apenas a pilha com o "part-number" indicado nas listas apropriadas. A utilização de uma pilha incorrecta pode resultar na igniçãou explosão da mesma.

100 C (212 F)

Elle présente des risques d'incendie, d'explosion ou de brûlures graves. Ne la rechargez pas, ne retirez pas son connecteur polarisé et ne la démontez pas. Ne l'exposez pas à une temperature supérieure à 100°C, ne la faites pas brûler et n'en exposez pas le contenu à l'eau. Mettez la pile au rebut conformément à la réglementation en vigueur. Une pile inappropriée risque de prendre feu ou d'exploser.

Die Systembatterie ist eine Lithiumbatterie. Sie kann sich entzünden, explodieren oder schwere Verbrennungen hervorrufen. Batterien dieses Typs dürfen nicht aufgeladen, zerlegt, über 100 C erhitzt oder verbrannt werden. Auch darf ihr Inhalt nicht mit Wasser in Verbindung gebracht oder der zur richtigen Polung angebrachte Verbindungsstecker entfernt werden. Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten. Beim Ersetzen der Batterie nur Batterien des Typs verwenden, der in der Ersatzteilliste aufgeführt ist. Der Einsatz falscher Batterien kann zu Entzündung oder Explosion führen.

xii

Safety Notice 2 Continued

La batteria di supporto e una batteria al litio e puo incendiarsi, esplodere o procurare gravi ustioni. Evitare di ricaricarla, smontarne il connettore polarizzato, smontarla, riscaldarla ad una temperatura superiore ai 100 gradi centigradi, incendiarla o gettarla in acqua. Smaltirla secondo la normativa in vigore (DPR 915/82, successive disposizioni e disposizioni locali). L'impiego di una batteria non adatta potrebbe determinare l'incendio o l'esplosione della batteria stessa.

La bateria de repuesto es una bateria de litio y puede provocar incendios, explosiones o quemaduras graves. No la recargue, ni quite el conector polarizado, ni la desmonte, ni caliente por encima de los 100°C (212°F), ni la incinere ni exponga el contenido de sus celdas al agua. Deséchela tal como dispone la normativa local.

Notices xiii

Laser Compliance Statement

Some IBM Personal Computer models are equipped from the factory with a CD-ROM drive. CD-ROM drives are also sold separately as options. The CD-ROM drive is a laser product. The CD-ROM drive is certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products. Elsewhere, the drive is certified to conform to the requirements of the International Electrotechnical Commission (IEC) 825 and CENELEC EN 60 825 for Class 1 laser products.

When a CD-ROM drive is installed, note the following.

CAUTION:

Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.

O uso de controles, ajustes ou desempenho de procedimentos diferentes daqueles aqui especificados pode resultar em perigosa exposição à radiação.

Pour éviter tout risque d'exposition au rayon laser, respectez les consignes de réglage et d'utilisation des commandes, ainsi que les procédures décrites.

Werden Steuer- und Einstellelemente anders als hier festgesetzt verwendet, kann gefährliche Laserstrahlung auftreten.

L'utilizzo di controlli, regolazioni o l'esecuzione di procedure diverse da quelle specificate possono provocare l'esposizione a

xiv

El uso de controles o ajustes o la ejecución de procedimientos distintos de los aquí especificados puede provocar la exposición a radiaciones peligrosas.

Opening the CD-ROM drive could result in exposure to hazardous laser radiation. There are no serviceable parts inside the CD-ROM drive. Do not

open.

Some CD-ROM drives contain an embedded Class 3A or Class 3B laser diode. Note the following.

DANGER:

Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

Radiação por raio laser ao abrir. Não olhe fixo no feixe de luz, não olhe diretamente por meio de instrumentos óticos e evite exposição direta com o feixe de luz.

Rayonnement laser si carter ouvert. Évitez de fixer le faisceau, de le regarder directement avec des instruments optiques, ou de vous exposer au rayon.

Laserstrahlung bei geöffnetem Gerät. Nicht direkt oder über optische Instrumente in den Laserstrahl sehen und den Strahlungsbereich meiden.

Kinyitáskor lézersugár ! Ne nézzen bele se szabad szemmel, se optikai eszközökkel. Kerülje a sugárnyalábbal való érintkezést !

Aprendo l'unità vengono emesse radiazioni laser. Non fissare il fascio, non guardarlo direttamente con strumenti ottici e evitare l'esposizione diretta al fascio.

Notices xv

Radiación láser al abrir. No mire fijamente ni examine con instrumental óptico el haz de luz. Evite la exposición directa al haz.

xvi

Federal Communications Commission (FCC) Notice

IBM Aptiva Type 2140, 2142

Federal Communications Commission (FCC) Statement

Note: This equipment has been tested and found to comply with the limits

for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult an IBM authorized dealer or service representative for help.

Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Proper cables and connectors are available from IBM authorized dealers. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Responsible Party:

International Business Machines Corporation Old Orchard Road Armonk, NY 10504

Telephone: 1-919-543-2193

Notices xvii

Canadian Department of Communications Compliance Statement

This equipment does not exceed Class B limits per radio noise emissions for digital apparatus, set out in the Radio Interference Regulation of the Canadian Department of Communications.

Avis de conformité aux normes du ministère des Communications du Canada

Cet équipement ne dépasse pas les limites de Classe B d'émission de bruits radioélectriques pour les appareils numériques, telles que prescrites par le Règlement sur le brouillage radioélectrique établi par le ministère des Communications du Canada.

Canadian Department of Communications Certification Label

Notice: The Canadian Department of Communications label identifies

certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

xviii

Attention

Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

Étiquette d'homologation du ministère des Communications du Canada

AVIS : L'étiquette du ministère des Communications du Canada identifie le

matériel homologué. Cette étiquette certifie que le matériel est conforme à certaines normes de protection, d'exploitation et de sécurité des réseaux de télécommunications. Le ministère n'assure toutefois pas que le matériel fonctionnera à la satisfaction de l'utilisateur.

Avant d'installer ce matériel, l'utilisateur doit s'assurer qu'il est permis de le raccorder aux installations de l'entreprise locale de télécommunications. Le matériel doit également être installé en suivant une méthode acceptée de raccordement. L'abonné ne doit pas oublier qu'il est possible que la conformité aux conditions énoncées ci-dessus n'empêchent pas la dégradation du service dans certaines situations.

Les réparations de matériel homologué doivent être effectuées par un centre d'entretien canadien autorisé désigné par le fournisseur. La compagnie de télécommunications peut demander à l'utilisateur de débrancher un appareil à la suite de réparations ou de modifications effectuées par l'utilisateur ou à cause d'un mauvais fonctionnement.

Pour sa propre protection, l'utilisateur doit s'assurer que tous les fils de mise à la terre de la source d'énergie électrique, des lignes téléphoniques et des canalisations d'eau métalliques, s'il y en a, sont raccordés ensemble. Cette précaution est particulièrement importante dans les régions rurales.

Attention

L'utilisateur ne doit pas tenter de faire ces raccordements lui-même, il doit avoir recours à un service d'inspection des installations électriques ou à un électricien, selon le cas.

Notices xix

Load Number (LN):

device denotes the percentage of the total load to be connected to a telephone loop which is used by the device, to prevent overloading. The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the load of all the devices does not exceed 100. The load number of the built-in modem is 10.

Indice de charge (IC):

dispositif terminal indique, pour éviter toute surcharge, le pourcentage de la charge totale qui peut être raccordé à un circuit téléphonique bouclé utilisé par ce dispositif. L'extrémité du circuit bouclé peut consister en n'importe quelle combinaison de dispositifs pourvu que la somme des INDICES DE CHARGE de l'ensemble des dispositifs ne dépasse pas 100. L'indice de charge du modem intégré est de 10.

The load number (LN) assigned to each terminal

L'INDICE DE CHARGE (IC) assigné à chaque

Trademarks

The following terms are trademarks or service marks of IBM Corporation in the United States and other countries.

Aptiva AT HelpCenter IBM Operating System/2 OS/2

Personal System/2 PS/1 PS/2 Rapid Resume ScrollPoint SurePath

Intel and Pentium are trademarks or registered trademarks of Intel Corporation.

Windows and the Windows NT logo are trademarks or registered trademarks of Microsoft Corporation.

UNIX is a registered trademark in the United States and other countries licensed exclusively through X/Open Company Limited.

Other company, product, and service names may be trademarks or service marks of others.

Notices

xxi

xxii

Preface

This manual is intended to be used as a stand-alone document to service this product. It is divided into the following chapters:

“General Information” contains a brief description of this manual. “Check Procedures” provides step-by-step instructions that aid in

locating the failing Field Replaceable Unit (FRU). “Diagnostic Aids” explains the diagnostic aids that are available for

troubleshooting problems on the system unit.

“Repair Information” contains the procedures for removing FRUs. “Parts/Test Point Locations” contains illustrations of the locations of

the major parts and connectors. “Safety Inspection Guide” contains information about inspecting a

machine for safety problems before putting the machine under a Maintenance Agreement.

“Parts Catalog” contains descriptions, illustrations, and part numbers for individual FRUs.

Appendix A, “Online Support Information” contains online support information.

“Part Number Index” contains part numbers listed in numerical order. Appendix B, “Model/Monitor Configurations and FRU Part

Numbers” contains models and FRUs listed by part number for all

countries.

xxiv

General Information

Chapter Description . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Diagnostic Information . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Diagnostic Aids . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Repair Information . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Parts/Test Point Locations ..................... 1-4

Safety Inspection Guide ....................... 1-4

Parts Catalog . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Part Number Index ......................... 1-4

Appendix: Model Configurations and FRU Part Numbers ..... 1-5

Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Hardware Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

Refresh Rates and Monitor Frequencies .............. 1-13

Power-On Password, CMOS Reset .................. 1-14

Flash (BIOS) Update Procedure .................... 1-15

Amplifier Card BIOS .......................... 1-16

Amplifier Card BIOS Setting ..................... 1-16

Updating Amplifier Card BIOS ................... 1-17

Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18

Using the Setup Utility ........................ 1-18

Making Changes with the Setup Utility ............... 1-20

Using Power Management Utilities ................... 1-24

Power Management Utility Features ................ 1-24

POST Error History ........................... 1-26

System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27

DIMM Identification . . . . . . . . . . . . . . . . . . . . . . . . . 1-27

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28

Operating Requirements . . . . . . . . . . . . . . . . . . . . . . . . 1-30

Special Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-30

Chapter Description

This chapter contains general information about the contents of this manual, product descriptions, and other information useful when servicing the product.

Diagnostic Information

The diagnostic information contains the check procedures you use to diagnose and isolate product failures. Diagnostic information consists of:

Start:

This is the starting point for any diagnostic action. Based on

high-level symptoms, the information in this check procedure directs

you to more detailed procedures to help you resolve the machine

failure.

Symptoms, Messages, Error Codes, and Beeps:

The Index of Symptoms, Messages, Error Codes, or Beeps lists

symptoms and their probable causes, and directs you to the applicable

check procedures to help you resolve the machine failure. The index

also lists which FRU is the likely cause of the problem.

Check Procedures:

When the Start check procedure sends you to a specific check

procedure or the Index of Symptoms, Messages, Error Codes, or

Beeps, turn to that section and perform the steps as instructed. If

there are any notes or instructions at the top of the page, read them

before you start the procedure.

Carefully read each step of the check procedure and perform the

appropriate action as instructed. If you do not remember the location

of a specific part or test point, or if you do not remember an

adjustment or removal procedure, see the chapter with that

information. Always return to the check procedure after you do this.

In some cases, you are sent to other check procedures to find the

failure.

Diagnostic Aids:

The Diagnostic Aids chapter contains additional information to help

you diagnose a failure of a specific part.

1-2

Using the Check Procedures

Failing Parts or Assemblies:

trace a problem to one part or assembly. The last step of the specific check procedure you are using indicates that a part or assembly is failing. You should inspect the part or assembly before you decide to replace it. It might be loose, dirty, or in need of a small repair. The check procedures might lead you to two, or even three, possible failing parts or assemblies. The parts that might be failing are listed in order of the most probable failure.

Measuring Voltages:

voltages on cable plugs and electronic board connectors. If you are asked to measure voltage at several places on a plug or connector, a chart next to or near the instruction indicates the number of the plug or connector, the pin numbers you should measure, the signal name, and the correct voltage for the condition you are measuring. Measure the voltage only at the pins listed in the chart. Remember to set the meter on the correct scale and to put the meter leads in the correct position for the voltage you are asked to measure.

Note: Use frame ground for the ground reference. Attach the black meter

(ground) lead to frame ground, except where specified otherwise.

Many check procedure steps instruct you to measure

The check procedures generally help you

Diagnostic Aids

This chapter contains information outside the check procedures to help you diagnose a failure of a specific part. Some diagnostic aids are resident in the machine, such as the Power-On Self Test (POST). The machine performs the POST each time it is powered on. Use this information throughout the diagnostic procedures. You should become familiar with the POST and be able to determine if the machine performed all the steps.

POST:

unit is powered on (when Power Management is enabled, a shorter version of POST is initiated—see “Power Management” on page 1-21). The POST is a series of system checks and initializations that verify the correct operation of the base system. Two classifications of malfunctions might be detected during the POST: critical and noncritical.

Critical malfunctions

incorrect results that are apparent to the user. Examples of critical errors include processor or interrupt controller malfunctions. If a critical error is detected during the POST, an attempt is made to indicate the error, and all testing halts.

General Information 1-3

The normal POST is initiated automatically each time the system

prevent the system from operating at all, or could cause

Noncritical malfunctions

the user. An example of a noncritical error is a memory module failure. If a noncritical error occurs, an error code is displayed, and the testing is stopped. Testing can be continued on a noncritical error by pressing the Esc key.

After a successful POST (one in which no critical errors were detected, and no beep generated), The system attempts to load an operating system. The system can be customized for different start (boot) methods.

The system’s default startup sequence automatically looks for the operating system files on the hard disk if the files are not found on diskette.

Note: Remember that the POST does not test all areas, but only those that allow the system to operate well enough to run the Diagnostics and Utilities program.

cause incorrect results that might not be apparent to

Repair Information

This chapter contains removal and replacement instructions.

Parts/Test Point Locations

This chapter contains system board layouts and jumper settings. It is useful when you are asked to measure voltages. Use this information to help you locate parts such as electronic boards, connectors, pin numbers, and test points. This chapter also contains jumper settings for the hard disk drive, CD/DVD-ROM drive, and Zip drive.

Safety Inspection Guide

This chapter contains guidelines to help you identify possible safety concerns. Use this information to inspect a machine for safety problems before putting the machine under a Maintenance Agreement.

Parts Catalog

This catalog includes figures, part numbers, and part names. It also contains detailed system board descriptions.

Part Number Index

This chapter contains part numbers listed in numerical order.

1-4

+ 182 hidden pages