IBM APTARE 6.5 User Manual

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APTARE StorageConsole Data Collector Installation Guide for IBM Tivoli Storage Manager

6.5

Copyrights and Trademarks

Copyright © 2008 APTARE, Inc., All rights reserved.

The information contained in this book is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.

APTARE® and StorageConsole® are registered trademarks of APTARE, Inc. and/or its affiliates in the U.S. and certain other countries.

Hitachi is a trademark of Hitachi Data Systems.

Acrobat and the Acrobat logo are trademarks of Adobe Systems Incorporated.

Microsoft, Microsoft Windows and Microsoft Internet Explorer are registered trademarks of Microsoft Corporation in the United States and/or other countries.

Macintosh, Mac, Apple, Safari, and Mac OS are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

EMC Legato NetWorker is a registered trademark of EMC Corporation. NetBackup and Backup Exec are registered trademarks of Symantec Corporation.

Other company and product names mentioned herein can be trademarks or registered trademarks of their respective companies.

Publication Change Record

The following table records all revisions to this publication. This first entry is always the publication’s initial release. Each entry indicates the date of the release and the number of the system release to which the revision corresponds.

Doc ID

Date

System Release

MK-95APT010-05

February 2008

APTARE StorageConsole v6.5

 

May 2008

APTARE StorageConsole v6.5.23

 

August 2008

APTARE StorageConsole v6.5.25

 

 

 

Copyrights and Trademarks

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iv APTARE StorageConsole Data Collector Installation Guide for IBM Tivoli Storage Manager

Contents

Preface

1

About This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Contacting APTARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Chapter 1

3

Introduction to Data Collection

Data Collection Overview

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Architecture Overview . . . . . . .

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Chapter 2

 

 

 

 

 

 

 

7

Pre-Installation Setup

 

 

 

 

 

 

 

Before You Install the Data Collector . . . . . . . . . . . . . . . . . . . . . . 7

Updating the Local Hosts File . . . . . . . . . . . . . . . . . . . . . . . . . 7

Adding TSM Host Servers to StorageConsole . . . . . . . . . . . . . . . . . 9

Configuring Data Collector Policies in the Portal . . . . . . . . . . . . . . . 11

Chapter 3

15

Data Collector Installation

Installing the Data Collector . . . . . . . . . . . . . . . . . .

. . . . . . . 15

Installing from the Data Collector CD . . . . . . . . . . . . . . . . . . . 15

Installing via the Internet . . . . . . .

. . . . . . . . . . . . . . . . . . 17

GUI Deployment of the Data Collector

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19

Console Installation Instructions . . .

. . . . . . . . . . . . . . . . . .

22

Chapter 4

27

Validating the Data Collector Installation

Validating the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Checkinstall for a Meta Collector - Advanced Usage . . . . . . . . . . . 29

List Data Collector Configurations . . . . . . . . . . . . . . . . . . . . . . 30

Example Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Chapter 5

33

Starting the Data Collector

Data Collector Manual Startup . . . . . . . . . . . . . . . . . . . . . . . . 33

Chapter 6

35

Un-installing the Data Collector

Un-install the Data Collector on UNIX . . . . . . . . . . . . . . . . . . . . 35

Un-install the Data Collector on Windows . . . . . . . . . . . . . . . . . . 36

Appendix A - Troubleshooting

37

Verify the Data Collector Configuration. . . . . . . . . . . . . . . . . . . . 37

Check the Configuration File

. . . . . . . . . . . . . . . . . . . . . . . 37

Verify Connectivity . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . 38

Appendix B - Data Collector Pre-Installation Worksheet

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vi APTARE StorageConsole Data Collector Installation Guide for IBM Tivoli Storage Manager

Preface

About This Book

This document provides detailed step-by-step instructions for the installation of the

APTARE Data Collector for IBM Tivoli Storage Manager. This install guide is valid for Portal version 6.5 onward.

This document assumes either:

The Portal has already been successfully installed in your enterprise, and that the reader of this document is aware of the password for the StorageConsole admin user (e.g. admin@yourdomain.com). This is referred to as an IN-HOUSE installation. Or,

The Portal, hosted by APTARE or a third-party service provider, will serve as your portal. This option typically applies only to evaluation or hosted customers and is referred to as a HOSTED installation.

Separate instructions are provided as necessary for Windows and UNIX.

Contacting APTARE

If at any time during the install you encounter a problem, or if you simply want to verify a step or have a question about the installation, please contact the APTARE Customer Care Group which will be happy to assist you:

Technical Support:

Sales:

Customer Care Group

sales@aptare.com or

support@aptare.com or

1 866-9-APTARE, Option

1-408-871-9848

 

#2

 

 

1-866-9-APTARE, Option #1, 6:00am - 5:30pm Pacific Time

About This Book

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2 APTARE StorageConsole Data Collector Installation Guide for IBM Tivoli Storage Manager

1

Introduction to Data Collection

This chapter covers the following topics:

Data Collection Overview

Architecture Overview

Data Collection Overview

The Data Collector is a centralized and remotely managed data collection mechanism. This Java application is responsible for interfacing with backup servers and storage arrays, gathering information related to storage backup and recovery, and capacity management.

The Data Collector continuously collects data and sends this data, using an http or https connection, to another Java application, the Data Receiver. The Data Receiver runs on the Portal Server and stores the data that it receives in the Reporting Database. When you use the Portal to generate a report, the Portal requests this information from the Reporting Database, then returns the results in one of the many available reports.

The Data Collector obtains all of its monitoring rules from a Data Collector Configuration File. This file resides in the Reporting Database in XML format. When the Data Collector first starts, it downloads this file from the Reporting Database. The Data Collector uses this file to determine the list of backup servers, hosts, or storage arrays that are to be monitored and included in its data collection process. For details on how host names are processed, see “Host Name Processing - Filters and Aliases” in Application Administrator’s Guide.

Data Collector Terminology

Data Collector - This software component interfaces with each of the supported backup and recovery software systems to extract meta-data about the underlying backup and recovery environment. For example, data can include backup job details and tape inventory information. In the case of Capacity Manager, the Data Collector communicates with the storage arrays in your SAN (Storage Area Network).

Data Collection by Backup Product

The following collection mechanisms are used for the particular backup products:

EMC Legato NetWorker - The Data Collector uses the Legato administration commandline utilities, such as mminfo, nsradmin, and nsrinfo.

IBM Tivoli Storage Manager - The Data Collector interfaces with TSM using the TSM utility, dsmadmc, collecting data from the underlying TSM databases, including TSM Archives for LAN-free backups.

Data Collection Overview

3

Symantec Backup Exec - The Data Collector uses database commands to obtain information from each Backup Exec server.

Note: Veritas NetBackup is the only backup product that does not require a Data Collector because an agent is used to obtain information from NetBackup.

Data Collection by Storage Array

Capacity Manager - The Data Collector communicates with the storage array’s system service processor (SSP) and hosts to gather storage capacity data.

Data Collector Server - This is the physical server on which the Data Collector is installed. It can be any server within your network that is Java 1.5 compatible.

For Backup Manager, where you install the Data Collector depends on your backup solution. NetBackup is the only backup solution that requires that the Data Collector reside on each Master Server. For all other backup solutions, the Data Collector can run on a standalone server, the Portal Server, or any Backup Server.

In the case of Capacity Manager, the Data Collector can run on a stand-alone server or the Portal server. In some cases—such as EMC Symmetrix arrays—the Data Collector must reside on the system that is running the SAN management software.

A single installation of the Data Collector supports any number of servers. The only real limitation is the memory and CPU processing power of the server on which the Data Collector resides.

Planning Data Collector Deployment

In most cases, a single instance of the Data Collector can support any number of backup servers or storage arrays. However, each environment has its own unique deployment configuration requirements, so it is important to understand where the Data Collector software must be installed so that you can determine how many Data Collectors must be installed and which servers are best suited for the deployment.

Use the following guidelines to plan the installation of Data Collectors.

Backup Manager:

One Data Collector for each backup product—EMC Legato NetWorker, Tivoli Storage Manager, VERITAS Backup Exec, and HP Data Protector.

Capacity Manager:

One Data Collector for each storage array type—EMC or Hitachi

Host Resources do not require a dedicated Data Collector for each resource. If you have a Storage Array Data Collector, the Host Resources collector is inherently part of that Data Collector. However, if for some reason you do not have a Storage Array Data Collector, you can install a Host Resources Data Collector.

Refer to the Pre-Installation Setup chapter for specific requirements and a worksheet for assembling the details needed for Data Collector installation.

4 APTARE StorageConsole Data Collector Installation Guide for IBM Tivoli Storage Manager

Architecture Overview

The following diagram provides an example of how the IBM Tivoli Storage Manager Data Collector could be deployed in your environment.

Figure 1.1 Data Collector in an IBM Tivoli Storage Manager Environment

For each TSM Instance, the Data Collector will establish connections to the database using the command, dsmadmc. The Data Collector Configuration file contains all the connection information for each TSM Instance including such parameters as the TSM user name and password for login, the TSM Instance name, IP address of the TSM Host Server, and the TSM Port.

The Data Collector will use various QUERY and SELECT commands via dsmadmc to obtain its information from each separate TSM Instance. The information is then sent via http(s) to the Portal. A user can then launch a web-browser to use the Portal to see a global view of all of their TSM Host Servers and TSM Instances.

IBM Tivoli Storage Manager Terminology

TSM Host Server - The TSM Host Server is the physical system that is running the IBM Tivoli Storage Manager server software. This system will be known by its hostname or IP address.

TSM Instance- The TSM Instance is a separate instance of the TSM server software that is running on a TSM Host Server. A single TSM Host Server can run multiple TSM Instances. This is normally implemented by setting up a separate set of client and administration ports for each TSM Instance. In the architecture example in Figure 1.1, there are two TSM Host Servers—one has a single TSM Instance running on it and the other Host Server has two TSM Instances running on it.

Architecture Overview

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2

Pre-Installation Setup

This chapter covers the following topics:

Before You Install the Data Collector

Updating the Local Hosts File

Adding TSM Host Servers to StorageConsole

Configuring Data Collector Policies in the Portal

Before You Install the Data Collector

In preparation for Data Collector installation, take the steps described in this chapter.

Note: These steps apply only if you are performing an IN-HOUSE installation. If a third-party service provider is hosting your Portal—that is, a HOSTED installation (perhaps for a product evaluation)—skip this section and contact your hosting organization’s representative to configure the hosted portal for your Data Collector.

Requirement: Data Collector Server

The Data Collector Server is the physical server on which the Data Collector is installed. It can be any server within your network that is Java 1.5 compatible and with dsmadmc installed.

Updating the Local Hosts File

1.Add the Portal IP Address to the Local Hosts file on the Data Collector Server or on any available client with web-browsing capabilities.

Note: Only edit the local hosts file if a DNS entry hasn’t already been set up in your enterprise to resolve both http://aptareportal.yourdomain.com and http:// aptareagent.yourdomain.com to the Portal IP address.

a.Login to the Data Collector Server.

b.On a UNIX server:

edit /etc/hosts

Add entries for aptareportal.yourdomain.com and aptareagent.yourdomain.com, both resolving to the Portal server IP address.

On a Windows server:

edit C:\WINNT\System32\drivers\etc\hosts

Before You Install the Data Collector

7

Add entries for aptareportal.yourdomain.com and aptareagent.yourdomain.com, both resolving to the Portal server IP address.

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