IBM 7012 User Manual
RS/6000
7012 Models 300 Series
Installation and Service Guide
SA38–0545–00
First Edition (October 1997)
This edition notice applies to the
edition obsoletes all previous editions.
The following paragraph does not apply to the United Kingdom or any country where such
provisions are inconsistent with local law: THIS PUBLICATION IS PRINTED “AS IS” WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some
states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this
statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in new editions of the publication.
It is possible that this publication may contain reference to, or information about, products (machines and
programs), programming, or services that are not announced in your country. Such references or
information must not be construed to mean that such products, programming, or services will be offered in
your country. Any reference to a licensed program in this publication is not intended to state or imply that
you can use only the licensed program indicated. You can use any functionally equivalent program instead.
AIX is a registered trademark of International Business Machines Corporation.
Copyright International Business Machines Corporation, 1991, 1997. All rights reserved.
Note to US Government Users – Documentation and programs related to restricted rights – Use,
duplication, or disclosure is subject to the restrictions set forth in the GSA ADP Schedule Contract.
R/S6000 7012 Models 300 Series Installation and Service Guide.
This
Table of Contents
Communications Statements vii. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety Notices xi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About This Book xiii. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 1. Reference Information 1-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Unit Locations 1-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Front View with Covers, Early Models 1-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Front View with Covers, Later Models 1-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rear View without Covers, Models 320, 32E, 32H 1-2. . . . . . . . . . . . . . . . . . . . . . . . .
Rear View without Covers, Models 340, 34H, 350, 355, 360/36T, 365,
370/37T, 375 1-3. . . . . .
Rear View Models 380, 390, 39H, and 397 1-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Front View without Covers, Early Models 1-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Front View without Covers – Later Models 1-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Front View without Covers – Model 397 1-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Planar Connector Locations, Models 320, 32E, 32H 1-5. . . . . . . . . . . . . . . .
System Planar Connector Locations, Models 355, 365, 375 1-6. . . . . . . . . . . . . . . .
System Planar Connector Locations, Models 340, 34H, 350, 360/36T, 370/37T 1-6
System Planar Connector Locations Models 380 and 390 1-7. . . . . . . . . . . . . . . . . . .
System Planar Connector Locations Model 39H 1-7. . . . . . . . . . . . . . . . . . . . . . . . . . .
System Planar Connector Locations Model 397 1-8. . . . . . . . . . . . . . . . . . . . . . . . . . .
CPU Card Locations 1-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Memory 1-9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Model 39H 1-9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Model 397 1-9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Data and Power Flow 1-10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bus-Attached Disk Drives, Models 320, 32E, and 32H 1-10. . . . . . . . . . . . . . . . . . . . . .
SCSI-Attached Disk Drives, Models 340, 34H, 350, 360/36T, 370/37T 1-11. . . . . . . .
SCSI-Attached Disk Drives, Models 355, 365, 375 1-11. . . . . . . . . . . . . . . . . . . . . . . . .
Data and Power Flow: SCSI Attached Disk Drives – Models 380, 390, 39H 1-12. . .
Data and Power Flow: SCSI Attached Disk Drives – Model 397 1-13. . . . . . . . . . . . . .
Specifications (all models except 380, 390, 39H, and 397) 1-14. . . . . . . . . . . . . . . . . . . .
Specifications Models 380, 390, 39H, and 397 1-15. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power Cables 1-16. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Service Inspection Guide 1-17. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 2. Maintenance Analysis Procedures (MAPS) 2-1520-1. . . . . . . . . . . . . . . . . . . . .
MAP 1520: 7012 Power MAP 2-1520-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MAP 1540: 7012 Minimum Machine Configuration 2-1540-1. . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 3. Removal and Replacement Procedures 3-1. . . . . . . . . . . . . . . . . . . . . . . .
Preface iii
Handling Static-Sensitive Devices 3-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rear Cover 3-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Top Cover 3-4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Front Cover 3-6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Disk Drive (Bus-Attached): Models 320, 32E, 32H 3-8. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Disk Drive (SCSI-Attached): Models 320, 32E, 32H 3-10. . . . . . . . . . . . . . . . . . . . . . . . . .
Disk Drive (SCSI-Attached): Models 340, 34H, 350, 355, 360/36T, 365,
370/37T, 375 3-12. . . . . .
Disk Drive: Models 380, 390, 39H, and 397 3-14. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power Supply 3-16. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power Supply (Models 380, 390, 39H, and 397) 3-18. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diskette Drive 3-20. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Media Drive Removal for Models 380, 390, 39H, and 397 3-22. . . . . . . . . . . . . . . . . . . . .
Adapter Cards, Ethernet Riser Card, and External Diskette Riser Card 3-24. . . . . . . . . .
Setting the Ethernet Riser Card Jumpers 3-26. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Attached Devices 3-28. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CPU Card 3-30. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CPU Card (Model 39H) 3-31. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Voltage Regulator Card (Model 39H) 3-33. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
L2 Cache 3-34. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fan and Air Duct (Model 39H Only) 3-35. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Memory Card 3-37. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Memory SIMMs 3-39. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Planar 3-40. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Card Guide Frame 3-43. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rear Fan 3-45. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Front Fan 3-46. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Key Lock 3-48. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reset Switch 3-50. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Serial Ports Flex Circuit (Models 340, 34H, 350, 355, 360/36T, 365,
370/37T, 375) 3-52. . . . . .
Serial Port (Models 380, 390, 39H, and 397) 3-53. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Three-Digit Display: Models 320, 32E, 32H 3-54. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Three-Digit Display Models 340, 34H, 350, 355, 360/36T, 365,
370/37T, and 375, 380, 390, 39H 3-55. . . . . .
Three-Digit Display, Model 397 3-56. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
T oroids 3-57. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Battery 3-58. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contact Strips (Models 340, 34H, 350, 355, 360/36T, 365, 370/37T, 375) 3-59. . . . . . . .
Chapter 4. System Installation 4-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 5. Parts Information 5-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix A. SCSI Device Address Record A-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Index X-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
iv Installation and Service Guide
Communications Statements
The following statement applies to this product. The statement for other products intended
for use with this product will appear in their accompanying manuals.
Federal Communications Commission (FCC) Statement
Note: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his
own expense.
Properly shielded and grounded cables and connectors must be used in order to meet FCC
emission limits. Neither the provider or the manufacturer are responsible for any radio or
television interference caused by using other than recommended cables and connectors or
by unauthorized changes or modifications to this equipment. Unauthorized changes or
modifications could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired
operation.
European Union (EU) Statement
This product is in conformity with the protection requirements of EU Council Directive
89/336/EEC on the approximation of the laws of the Member States relating to
electromagnetic compatibility. The manufacturer cannot accept responsibility for any failure
to satisfy the protection requirements resulting from a non–recommended modification of
the product, including the fitting of option cards supplied by third parties. Consult with your
dealer or sales representative for details on your specific hardware.
This product has been tested and found to comply with the limits for Class A Information
Technology Equipment according to CISPR 22 / European Standard EN 55022. The limits
for Class A equipment were derived for commercial and industrial environments to provide
reasonable protection against interference with licensed communication equipment.
This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
International Electrotechnical Commission (IEC) Statement
This product has been designed and built to comply with IEC Standard 950.
Preface v
United Kingdom Telecommunications Safety Requirements
This equipment is manufactured to the International Safety Standard EN60950 and as such
is approved in the UK under the General Approval Number NS/G/1234/J/100003 for indirect
connection to the public telecommunication network.
The network adapter interfaces housed within this equipment are approved separately, each
one having its own independent approval number. These interface adapters, supplied by the
manufacturer, do not use or contain excessive voltages. An excessive voltage is one which
exceeds 70.7 V peak ac or 120 V dc. They interface with this equipment using Safe Extra
Low Voltages only. In order to maintain the separate (independent) approval of the
manufacturer’s adapters, it is essential that other optional cards, not supplied by the
manufacturer, do not use main voltages or any other excessive voltages. Seek advice from
a competent engineer before installing other adapters not supplied by the manufacturer.
Avis de conformité aux normes du ministère des Communications du
Canada
Cet appareil numérique de la classe A respecte toutes les exigences du Réglement sur le
matériel brouilleur du Canada.
Canadian Department of Communications Compliance Statement
This Class A digital apparatus meets the requirements of the Canadian
Interference-Causing Equipment Regulations.
VCCI Statement
The following is a summary of the VCCI Japanese statement in the box above.
This equipment is in the Class 1 category (information equipment to be used in
commercial and/or industrial areas) and conforms to the standards set by the Voluntary Control Council For Interference by Data Processing Equipment and Electronic Office Machines aimed at preventing radio interference in commercial and/
or industrial areas.
Consequently , when used in a residential area or in an adjacent area thereto, radio
interference may be caused to radios and TV receivers, etc.
Read the instructions for correct handling. VCCI–1.
vi Installation and Service Guide
Electromagnetic Interference (EMI) Statement – Taiwan
The following is a summary of the EMI Taiwan statement above.
Warning: This is a Class A product. In a domestic environment this product may cause
radio interference in which case the user will be required to take adequate measures.
Radio Protection for Germany
Dieses Gerät ist berechtigt in Übereinstimmung mit dem deutschen EMVG vom 9.Nov.92
das EG-Konformitätszeichen zu führen.
Der Aussteller der Konformitätserklärung ist die IBM Germany.
Dieses Gerät erfüllt die Bedingungen der EN 55022 Klasse A. Für diese Klasse von
Geräten gilt folgende Bestimmung nach dem EMVG:
Geräte dürfen an Orten, für die sie nicht ausreichend entstört sind, nur mit besonderer
Genehmigung des Bundesministers für Post und Telekommunikation oder des
Bundesamtes für Post und Telekommunikation betrieben werden. Die Genehmigung wird
erteilt, wenn keine elektromagnetischen Störungen zu erwarten sind.
(Auszug aus dem EMVG vom 9.Nov.92, Para.3, Abs.4)
Hinweis:
Dieses Genehmigungsverfahren ist von der Deutschen Bundespost noch nicht veröffentlicht
worden.
Preface vii
viii Installation and Service Guide
Safety Notices
Note: For a translation of these notices, see
Number SA23-2652.
Definitions of Safety Notices
A
danger
or serious personal injury.
Danger
A
caution
moderate or minor personal injury.
Caution
notice indicates the presence of a hazard that has the potential of causing death
notices appear on the following pages:
2-1520-1
3-18
3-28
4-2
notice indicates the presence of a hazard that has the potential of causing
notices appear on the following pages:
2-1520-1
3-28
3-58
4-2
4-3
System Unit Safety Information
, Order
Preface ix
Laser Safety Information
Note: The Optical Link Card (OLC) referred to in this information is part of the Serial Optic
Channel Converter assembly.
This system contains a laser product called the Optical Link Card (OLC). In the U.S., the
OLC is certified as a Class 1 laser product that conforms to the requirements contained in
the Department of Health and Human Services (DHHS) regulation 21 CFR Subchapter J.
Internationally, the OLC is certified as a Class 1 laser product that conforms to the
requirements contained in the International Electrotechnical Commission (IEC) standard 825
(1984), the Verband Deutscher Elektrotechniker (VDE) standard 0837 (1986), and the
CENELEC (European Committee for Electrotechnical Standardization) Harmonization
Document HD 482 S1 (1988). The German testing institute VDE assigned a certificate of
conformity to DIN IEC 825/VDE 0837/02.86 and CENELEC HD 482 S1/03.88; the certificate
registration number is 3642.
In addition, Statens Provningsanstalt (Swedish National Testing Institute) tested and
approved the OLC for use in Sweden as a Class 1 laser product and assigned the approval
number SP LA 89:184. The CDRH certification label and the VDE certificate of conformity
mark are located on the plastic retainer of the OLC product. Figure 1 shows the system
Class 1 information label required by IEC 825.
Class 1 laser products are not considered to be hazardous. The OLC internally contains a
gallium aluminum arsenide (GaAlAs) semiconductor laser diode emitting in the wavelength
range of 770 to 800 nanometers. This laser diode is a Class 3B laser that is rated at 5.0
milliwatts. The design of the OLC is such that access to laser radiation above a Class 1
level during operation, user maintenance, or service conditions is prevented.
CLASS 1 LASER PRODUCT
LASER KLASSE 1
LUOKAN 1 LASERLAITE
APPAREIL A LASER DE CLASSE 1
TO IEC 825:1984/CENELEC HD 482 S1
Figure 1. Class 1 System Information Label Required by the IEC 825 Standard
The Optical Link Card (OLC) must only be connected to another OLC or a compatible laser
product. Any compatible laser product must contain the open fiber link detection and laser
control safety system used in OLC. This is a requirement for correct operation of the optical
link. In addition, the OLC product is designed and certified for use in applications with
point-to-point optical links only. Using this product in any other type of optical link
configuration (for example, links containing optical splitters or star couplers) is considered
as not using the product correctly and may require that the user certify the laser product
again for conformance to the laser safety regulations.
x Installation and Service Guide
About This Book
This book uses three-digit model numbers. You may have other documentation that uses
four-digit model numbers. For example, the model 32H in this book may be referred to as a
model 320H in other documentation. They are the same system units.
This book provides maintenance information that is specific to the 7012 system unit,
adapters, and attached devices that do not have their own service information. It also
contains Maintenance Analysis Procedures (MAPs) that are not common to other systems.
MAPs that are common to all systems are contained in
Channel Bus Systems
This book is used by the service technician for initial installation and to repair system
failures. This book assumes that the service technician has had training on the 7012
unit.
All information in this book pertaining to 7012 Model 397 also applies to 7030 Model 397.
Related Information
The
Diagnostic Information For Micro Channel Bus Systems
Section I, contains the maintenance information and procedures that are common to all
systems. The information and procedures in this book apply to any system unit that uses
the Diagnostic Programs. Section II contains reference information about adapters, devices,
and cabling for the system units. This manual also contains the removal and replacement
procedures for the logic boards on the disk drives. This manual provides the service
representative pin-out lists and cabling information to use in isolating problems with
customer cabling.
System Unit Safety Information
the danger and caution notices.
The
7012 300 Series Operator Guide
about the controls and features of the system unit.
The
Diskless Workstation Management Guide,
information about diskless workstations.
Diagnostic Information For Micro
.
system
, Order Number SA23-2765,
, Order Number SA23-2652, contains translated versions of
, Order Number SA23-2623, provides information
Order Number SC23–2433, contains
Each attached device has a
the information needed for that device.
Setup and Operator Guide
and
a Service Guide
that provides
Preface xi
Chapter 1. Reference Information
System Unit Locations
Use the following views of the system unit to locate the disk drive positions, connectors, and
system board slot positions. The front of your system unit will resemble one of the following
two illustrations.
Front View with Covers, Early Models
Top Cover
Serial Number
Front Cover
Key Mode
Switch
Reset Button
3-Digit Display
Diskette Drive
Diskette-Eject
Button
Power-On Light
Power Switch
Reference Information 1-1
Front View with Covers, Later Models
Top Cover
Front Cover
Key Lock
Reset Button
3-Digit Display
Power-On Light
Serial Number
Power Button
Diskette Drive
Diskette-Eject
Button
Optional
Media Bays
Rear View without Covers, Models 320, 32E, 32H
Power
Plate
(Not on
all models)
Ethernet
Connector
Parallel Port
Adapter Positions
1234
Serial 1
Serial 2
Tablet
Mouse
Keyboard
1-2 Installation and Service Guide
Rear View without Covers, Models 340, 34H, 350, 355, 360/36T, 365,
370/37T, 375
Power
Ethernet
SCSI PortSerial 1 Serial 2
Adapter Positions
Parallel Port
Rear View Models 380, 390, 39H, and 397
Power
Ethernet
Adapter Positions
Tablet
Mouse
Keyboard
S 1 S2
P
SCSI-2 PortSerial 1 Serial 2
Parallel Port
Tablet
Keyboard
Mouse
Reference Information 1-3
Front View without Covers, Early Models
The front of your system unit will resemble one of the following two illustrations.
Rear Fan
Memory Cards
CPU Card
Adapter and
Graphics Cards
Front Fan
Battery
Disk Drive C
Disk Drive D
Direct Bus
Attach Riser
Card
or
SCSI Bus
Extender Card
Diskette Drive A
Ethernet Riser Card
Power Supply
Front View without Covers – Later Models
Heat Sink
Memory Card
Memory Card or
Voltage Regulator
Card (Model 39H)
Adapter Cards
Front Fan
Multichip Cool-
ing Fan
(attached inside
the chassis)
Disk Drive C
Disk Drive D
Diskette Drive
Media Bays
Rear Fan
CPU Card or
CPU/Memory (Model 39H)
Ethernet Riser Card
Power Supply
1-4 Installation and Service Guide
Front View without Covers – Model 397
Memory Card
(up to four)
Rear Fan
Adapter Cards
(up to four)
CPU Cooling
Fan and Heat
Sink
Adapter Card
Cooling Fan
Disk Drive C
Disk Drive D
Ethernet Riser Card
Diskette Drive
Media Bays
Power Supply
System Planar Connector Locations, Models 320, 32E, 32H
External Diskette
Adapter Card
Parallel Port
Rear of
System Unit
I/O Slots
Serial Port 1 (S1)
Serial Port 2 (S2)
Tablet (T)
Keyboard (K)
Mouse (M)
Disk Drive
Riser Card
J24
J6
1
2
3
4
J5
J19
J18
J7
J17
J1
Rear Fan (Use
Optional cable,
(if provided)
J14 J15
Power Supply
Diskette
J20
J3
J25
J11
J10
J9
J8
J13
J12
Memory Cards CPU Card
J4
J2
J16
J22
A
B
C
3-Digit
Display
J23
J21
Key Mode
Switch
and Reset
Button
Battery
Reference Information 1-5
System Planar Connector Locations, Models 355, 365, 375
SCSI Bus
Extender Card
Ethernet
Riser Card
SCSI
Rear of
System Unit
I/O Slots
Parallel Port
Tablet (T)
Keyboard (K)
Mouse (M)
2
3
Serial Port
Extender
Cable
J14
J8
J6
J7
J5
J1
Rear Fan Memory Card CPU Card
J16
J9 J19
Power Supply
J27J15
J25
J12
J11
J17
C
J2
Diskette
J24
J20
A
J23
J22
J21
3-Digit
Display
Key Mode
Switch
and Reset
Button
Battery
System Planar Connector Locations, Models 340, 34H, 350, 360/36T,
370/37T
SCSI Bus
Extender Card
Ethernet
Riser Card
SCSI
Rear of
System Unit
I/O Slots
Parallel Port
Tablet (T)
Keyboard (K)
Mouse (M)
Serial Port
Extender
Cable
J14
1
2
3
4
J8
J6
J7
J5
J1
Rear Fan Memory Cards CPU Card
J16
J9 J19
Power Supply
J27J15
J25
J13
J12
J11
J10
J18
J17
J22
3-Digit
Display
J23
J21
Key Mode
Switch
and Reset
Button
Battery
Diskette
J2
B
C
J20
J24
A
1-6 Installation and Service Guide
System Planar Connector Locations Models 380 and 390
Ethernet
Riser Card
SCSI-2
External
Rear of
System Unit
I/O Slots
Parallel Port
Tablet (T)
Keyboard (K)
Mouse (M)
SCSI Internal
Connector
1
2
3
4
Serial Port
Extender
Cable
J15
J14
J8
J6
J7
J5
J1
Rear Fan Memory Cards CPU Card
J16
J9
Power Supply
J13
J12
J11
J10
J18
B
J17
System Planar Connector Locations Model 39H
SCSI Internal
Connector
Ethernet
Riser Card
Serial Port
Extender
Cable
Power Supply
J2J27
J24
J19
C
J25
Diskette
J20
A
Diskette
3-Digit
Display
J23
J22
J21
Three-Digit
Display
Key Mode
Switch
Reset
Button
Battery
Rear of
System Unit
I/O Slots
Parallel Port
Tablet (T)
Keyboard (K)
Mouse (M)
SCSI-2
External
Rear Fan
J20
J23
J22
J21
Memory and CPU
Card
J9
J16
J2J27
J13
J12
J11
J10
J18
J17
J24
J19
H
Voltage Regulator
Card
J25
D (Memory)
A (CPU)
J15
J14
1
2
3
4
J8
J6
J7
J5
J1
Memory Card
Key Mode
Switch
Reset
Button
Battery
Reference Information 1-7
System Planar Connector Locations Model 397
ББББББ
Ethernet
Riser Card
SCSI-2
External
Rear of
System Unit
I/O Slots
Parallel Port
Tablet (T)
Keyboard (K)
Mouse (M)
CPU Card Locations
SCSI Internal
Connector
1
2
3
4
Rear Fan Memory Cards
J14
J8
J6
J5
J1
Serial Port
Extender
Cable
J15
J7
J16
Power Supply
J13
J12
J11
J10
J28
J19
J18
J17
J2J3
J24
F
B
D
H
J27
Diskette
J20
J25
J21
J22
Three-Digit
Display
J23
Battery
Key Mode
Switch
Reset
Button
CPU
CPU Card, Models 380 and 390
Heat Sinks
Cache Memory
1-8 Installation and Service Guide
CPU Card, Model 39H
Memory
Model 39H
1
2
Simm Connectors
Multichip Heat Sink
Note: The numbers shown above correspond to actual SIMM locations.
The CPU card for the Model 39H has a different module arrangement than previous CPU
cards. Half of the memory is located on the CPU card, the other half is located on the
memory card.
J7
J8
Cache Memory
J5
J6
J3
J4
J1
J2
Model 397
The memory must be installed in pairs. Both memory pairs must have the same amount of
memory (MB). The following table pertains only to the Model 39H.
Memory on CPU Card
32MB CPU Memory SIMM (Base) 32MB Memory Card (Base)
64MB CPU Memory SIMM 64MB Memory Card
128MB CPU Memory SIMM 128MB Memory Card
256MB CPU Memory SIMM 256MB Memory Card
The memory modules for Model 397 must be installed either in pairs (2 cards) or quads (4
cards). Each card in a pair or quad must be of equal capacity.
If only a pair of memory modules is installed, use slots D and H. If a quad is installed, use
slots B and F, in addition to slots D and H.
Memory in Slot H
Reference Information 1-9
Data and Power Flow
Bus-Attached Disk Drives, Models 320, 32E, and 32H
Rear Fan Jumper
Cable – may be
present on some
systems.
Parallel
Port
Rear of
System Unit
Four I/O
Slots
Serial Port 1 (S1)
Serial Port 2 (S2)
Tablet (T)
Keyboard (K)
Mouse (M)
Disk
Drive
External
Diskette
Adapter
Card
Rear
Fan
Disk
Drive
Riser
Card
(Use optional
cable, if provided.)
Power
Supply
Battery
Key Mode
Switch
Front
Fan
Diskette
3-Digit
Display
Reset
Button
1-10 Installation and Service Guide
SCSI-Attached Disk Drives, Models 340, 34H, 350, 360/36T, 370/37T
Rear
Fan
SCSI Bus
Extension
Card
Memory
Cards
Disk
Drive
Power
Supply
Battery
Ethernet
Riser
Card
External
SCSI
Rear of
System Unit
Four I/O
Slots
CPU Card
Parallel Port
Tablet (T)
Keyboard (K)
Mouse (M)
Disk
Drive
Serial Port
Extender
Cable
SCSI-Attached Disk Drives, Models 355, 365, 375
Key Mode
Switch
Front
Fan
Diskette
3-Digit
Display
Reset
Button
Ethernet
Riser
Card
External
SCSI
Rear of
System Unit
Two I/O Slots
CPU Card
Parallel Port
Tablet (T)
Keyboard (K)
Mouse (M)
Disk
Drive
Serial Port
Extender
Cable
Rear
Fan
SCSI Bus
Extension
Card
Memory
Card
Disk
Drive
Battery
Power
Supply
Key Mode
Switch
Front
Fan
Diskette
3-Digit
Display
Reset
Button
Reference Information 1-11
Data and Power Flow: SCSI Attached Disk Drives – Models 380, 390,
39H
Note: If external devices or cables are not connected to the external SCSI-2 connector, the
external SCSI-2 connector does not require a terminator.
Media
Drive
Ethernet
Riser
Card
External
SCSI-2
Rear of
System Unit
Four I/O
Slots
CPU Card
Parallel Port
Tablet (T)
Keyboard (K)
Mouse (M)
Media
Drive
Internal SCSI Cable
Serial Port
Extender
Cable
Rear
Fan
Disk
Drive
Disk
Drive
Power
Supply
Optional
Disk
Drive
Fan
Key Mode
Switch
Front
Fan
Diskette
3-Digit
Display
Reset
Button
Memory
Cards
Voltage Regulator
Card on Model 39H
Battery
Memory/CPU for
Model 39H
1-12 Installation and Service Guide
Data and Power Flow: SCSI Attached Disk Drives – Model 397
Media
Drive
Internal SCSI Cable
Ethernet
Riser
Card
SCSI-2
External
Rear of
System
Unit
Parallel Port
Tablet (T)
Keyboard (K)
Mouse (M)
I/O
Slots
Rear
Fan
Media
Drive
Serial Port
Extender
Cable
Disk
Drive
Disk
Drive
Memory
Cards
Power
Supply
Key Mode
Switch
Front
Fan
Diskette
3-Digit
Display
Battery
Reset
Button
Reference Information 1-13
Specifications (all models except 380, 390, 39H, and 397)
Dimensions (Horizontal Position)
Height – 165 mm (6-1/2 inches) with foot
Depth – 525 mm (20-3/4 inches)
Width – 460 mm (18 inches)
Dimensions (Vertical Position)
Height – 470 mm (18-1/2 inches) with foot
Depth – 525 mm (20-3/4 inches)
Width – 280 mm (11-1/4 inches) at the foot
Weight (Maximum)
15.5 kg (34 pounds)
Operating Environment – Class B
Temperature – 16
Humidity – 8% to 80% noncondensing
Maximum Altitude – 2135 m (7000 feet)
Power Source Loading
0.7 k VA maximum
Power Supply
225 watts or 265 watts
Operating Voltage
100 V ac to 125 V ac; 50 Hz (Model 397)
200 V ac to 240 V ac; 60 Hz (Model 397)
Heat Output
1200 BTU per hour
° to 32° C (60° to 90° F)
1-14 Installation and Service Guide
Specifications Models 380, 390, 39H, and 397
Dimensions (Horizontal Position)
Height: 162 mm (6.4 inches) with foot
Depth:
478 mm (18.8 inches)
Width: 442 mm (17.4 inches)
Dimensions (Vertical Position)
Height: 454 mm (17.9 inches) with foot
Depth: 478 mm (18.8 inches)
Width: 241 mm (9.5 inches) at the foot
Weight (Maximum)
21.8 kg (48 pounds)
Operating Environment – Class B
Temperature: 16
Humidity: 8% to 80% noncondensing
Maximum Altitude: 2135 m (7000 feet)
Power Source Loading
0.7 k VA maximum
Power Supply
275 watts
385 watts (Model 397)
Operating Voltage
100 V ac to 125 V ac; 50 Hz (Model 397)
200 V ac to 240 V ac; 60 Hz (Model 397)
Heat Output
1200 BTU per hour
° to 32° C (60° to 90° F)
Reference Information 1-15
Power Cables
To avoid electrical shock, a power cable with a grounded attachment plug is provided. Use
only properly grounded outlets.
Power cables used in the U.S.A. and Canada are listed by Underwriter’s Laboratories (UL)
and certified by the Canadian Standards Association (CSA). These power cords consist of:
• Electrical cables, Type SVT or SJT.
• Attachment plugs complying with National Electrical Manufacturers Association (NEMA)
5-15P. That is:
“For 1 15 V operation, use a UL-listed cable set consisting of a minimum 18 AWG, Type
SVT or SJT three-conductor cord a maximum of 15 feet in length and a parallel blade,
grounding type attachment plug rated at 15 A, 125 V.”
“For 230 V operation in the U.S.A. use a UL-listed cable set consisting of a minimum 18
AWG, Type SVT or SJT three-conductor cable a maximum of 15 feet in length, and a
tandem blade, grounding type attachment plug rated at 15 A, 250 V.”
• Appliance couplers complying with International Electrotechnical Commission (IEC)
Standard 320, Sheet C13.
Power cables used in other countries consist of the following:
• Electrical cables, type HD21.
• Attachment plugs approved by the appropriate testing organization for the specific
countries where they are used.
“For units set at 230 V (outside U.S.A.): use a cable set consisting of a minimum 18 AWG
cable and grounding type attachment plug rated 15 A, 250 V. The cable set should have
the appropriate safety approvals for the country in which the equipment will be installed
and should be marked ‘HAR’.”
Refer to “Chapter 5. Parts Information” to find the power cables that are available.
1-16 Installation and Service Guide
Service Inspection Guide
Perform a service inspection on the system when:
• The system is inspected for a maintenance agreement.
• Service is requested and service has not recently been performed.
• An alterations and attachments review is performed.
• Changes have been made to the equipment that may affect the safe operation of the
equipment.
• External devices that have their own power cable are added.
If the inspection indicates an unacceptable safety condition, the condition must be corrected
before servicing the machine.
Note: The correction of any unsafe condition is the responsibility of the owner of the
system.
Your system unit will resemble one of the following illustrations.
Do the following:
1. Check the covers (see the illustration) for sharp edges and for damage or alterations that
expose the internal parts of the system unit.
2. Check the covers for proper fit to the system unit. They should be in place and secure
with the screws tight.
Early Models
Top Cover
Serial Number
Front Cover
Key Mode
Switch
Reset Button
3-Digit Display
Diskette Drive
Diskette-Eject
Button
Power-On Light
Power Switch
Reference Information 1-17
Models 380, 390, 39H, and 397
Top Cover
Front Cover
Key Lock
Reset Button
3-Digit Display
Power-On Light
Serial Number
Power Button
Diskette Drive
Diskette-Eject
Button
Optional
Media Bays
1-18 Installation and Service Guide
3. If installed in the vertical position, ensure that the foot is securely attached and is stable.
4. Set the power switch of the system unit to Off.
5. Remove the covers.
6. Check for alterations or attachments. If there are any, check for obvious safety hazards
such as broken wires, sharp edges, or broken insulation.
7. Check the internal cables for damage.
8. Check for dirt, water, and any other contamination within the system unit.
9. Check the voltage label on the back of the system unit to ensure that it matches the
voltage at the outlet.
10. Check the external power cable for damage.
11. With the external power cable connected to the system unit, check for 0.1 ohm or less
resistance in this illustrationbetween the ground lug on the external power cable plug
and a jack screw on the parallel connector.
The following illustration is a typical representation of the rear view of a system unit.
Ground Lug
Jack Screw
12. If the system unit passes the test in the previous step, install the covers.
13. Check each external device that has its own power cable:
a. For damage to the power cord.
b. For the correct grounded power cable.
c. With the external power cable connected to the device, check for 0.1 ohm or less
resistance between the ground lug on the external power cable plug and the metal
frame of the device.
Reference Information 1-19
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