7000
Installation Guide
TM
Escalade
ATA RAID Controller
Supports the 7000 and 8000 series
PN 720-0038-04, Revision A
April 29, 2003
Copyright
©2003 3ware, Inc. All rights reserved. No part of this publication may be
reproduced, stored in a retrieval system, or transmitted in any form by any
means, electronic, mechanical, photocopying, recording or otherwise,
without the proper written consent of 3ware, Inc., 455 West Maude Ave.,
Sunnyvale, CA 94085.
Trademarks
3ware, the 3ware logo, Palisade, Escalade, StorSwitch, TwinStor, R5
Fusion and 3DM are all registered trademarks of 3ware, Inc. All other
trademarks herein are property of their respective owners.
Disclaimer
3ware, Inc. assumes no responsibility for errors or omissions in this document, nor does 3ware, Inc. make any commitment to update the information contained herein.
Contents
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Escalade 7000 Parallel ATA Family (includes 7000-2, 7500-4,
7500-4LP, 7500-8, 7500-12) . . . . . . . . . . . . . . . . . . . . . . . . . .7
Escalade 8000 Serial ATA Family (includes 8500-4, 8500-8,
8500-12) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Escalade 7000 series Parallel ATA RAID Controller . . . . . . .9
Escalade 8000 series Serial ATA RAID Controller . . . . . . . .9
CBL-P-SATA (Parallel to Serial Drive Converter Kit) . . . . .10
Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Personal Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Protecting Equipment and Data . . . . . . . . . . . . . . . . . . . . . . . . 11
ESD Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Mechanical Concerns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
To remove an existing Escalade ATA RAID Controller . . . . .13
Installing a Parallel ATA RAID Controller . . . . . . . . . . . . . . . 14
Connect the interface cables to the Escalade ATA RAID Con-
troller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Install the Escalade ATA RAID Controller in the computer .15
Connect the drives to the interface cables . . . . . . . . . . . . . . . 16
Installing a Serial ATA RAID Controller . . . . . . . . . . . . . . . . . 18
Connect the interface cables to the Escalade Serial ATA RAID
Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Connect the drives to the interface cables . . . . . . . . . . . . . . . 20
Check your installation and close the case . . . . . . . . . . . . . . . . 22
Check motherboard boot sequence . . . . . . . . . . . . . . . . . . . . . . 22
3ware Disk Array Configuration Utility . . . . . . . . . . . . . . . . . . 23
Hot spare and hot swap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
BIOS Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3DM Configure Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Invoking the 3ware BIOS tool . . . . . . . . . . . . . . . . . . . . . . . . . 24
Exiting the 3ware BIOS tool . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
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3ware Escalade ATA RAID Controller Installation Guide
Determining your configuration . . . . . . . . . . . . . . . . . . . . . . . . 26
Displaying advance details . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Creating a disk array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Determining your configuration . . . . . . . . . . . . . . . . . . . . . . . . 30
Specifying a Hot Spare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Changing an existing configuration . . . . . . . . . . . . . . . . . . . . . 35
Modifying a disk array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Deleting a disk array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
How to maintain or verify a disk array . . . . . . . . . . . . . . . . . . 36
Rebuilding a mirrored disk array . . . . . . . . . . . . . . . . . . . . . . . 37
Rebuilding a RAID 5 disk array . . . . . . . . . . . . . . . . . . . . . . . 39
Additional Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Troubleshooting: Problems and Solutions . . . . . . . . . . . . . . 49
Hardware installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Appendix A
Compliance and Conformity Statements . . . . . . . . . . . . . . . . 51
Federal Communications Commission Radio Frequency Interfer-
ence Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Microsoft Windows Hardware Quality Lab (WHQL) . . . . . . . 52
European Community Conformity Statement . . . . . . . . . . . . . 52
Appendix B
Warranty, Technical Support and Service . . . . . . . . . . . . . . . 53
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
State Law Provisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Obtaining Warranty Protection . . . . . . . . . . . . . . . . . . . . . . . . 54
3ware Technical Support and Services . . . . . . . . . . . . . . . . . . 54
Sales and ordering information . . . . . . . . . . . . . . . . . . . . . . . . 55
Feedback on this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
iv
List of Figures
Figure 1. 8-Port Escalade 7500-8 ATA RAID Controller Layout
14
Figure 2. 12-Port Escalade 8500-12 Serial ATA RAID Controller
with CBL-P-SATA (Parallel to Serial ATA Converter)
18
Figure 3. Parallel ATA D r ive with Serial ATA Converter In-
stalled 22
Figure 4. 3ware BIOS Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Figure 5. Disk Array Configuration Main Display, RAID 1 Ex-
ample 27
Figure 6. Disk Array Advance Details Screen . . . . . . . . . . . . . 28
Figure 7. Selecting Drives for a Mirrored Array . . . . . . . . . . . 29
Figure 8. Create Disk Array Display, RAID 0 Example . . . . . 30
Figure 9. Create Disk Array Display, RAID 5 Example . . . . . 31
Figure 10. BIOS Initialization Screen for RAID 5 . . . . . . . . . . 32
Figure 11. Delete Disk Array Display . . . . . . . . . . . . . . . . . . . .36
Figure 12. Maintain Disk Array Display . . . . . . . . . . . . . . . . . . 37
Figure 13. Degraded RAID 1 Array Drive When Not in Use . .38
Figure 14. Degraded RAID 10 Array Drive When Not in Use . 39
Figure 15. Degraded RAID 5 Array Drive When Not in Use . .40
Figure 16. Select Available D rive to Re place F aulted D rive, RA ID
1 Example 42
Figure 17. Rebuild Array Status Display, RAID 1 Example . . . 43
Figure 18. Rebuild Confirmation Display . . . . . . . . . . . . . . . . .44
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3ware Escalade ATA RAID Controller Installation Guide
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Before you Begin
Before You Begin
Congratulations on selecting the Escalade ATA RAID Controller
as your RAID data storage and management system. This user
guide gives simple, step-by-step instructions for installing and
configuring your Escalade A TA RAID Controller . To ensure your
personal safety and protect your equipment and data, carefully
read the information that follows the Features list before you
begin installing.
Features
Escalade 7000 Parallel ATA Family (includes 7000-2,
7500-4, 7500-4LP, 7500-8, 7500-12)
The information in this manual also supports the following legacy
products: 7410, 7810, 7450 (now 7500-4), 7850 (now 7500-8),
and 7210.
• Tr ue Hardware RAID. Low CPU Utilization
• RAID Support. RAID 0, 1, 5, 10 and JBOD (7000-2 does not
support RAID 5)
• Drive Support. Parallel UltraDMA 133, 100, 66, 33
• Bus Type. PCI 64 bit / 33 Mhz (7000-2 is PCI 32 bit / 33 Mhz)
• Management. 3DM Disk Management Utility or 3ware Com-
mand Line Interface
• BIOS. PC99, PnP, BBS Compliant
• Windows Support. W98SE, WME, WinNT4 with SP6, Win2k
with SP2, and WinXP
• Linux Support. Redhat, SuSE. (Drivers available in Open
Source.)
• Performance. Twinstor, Command Queuing, Elevator Seeking,
R5Fusion (R5Fusion is not available on 7000-2)
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3ware Escalade ATA RAID Controller Installation Guide
Before you Begin
• Field Upgrades. Field Upgradeable Firmware, BIOS, 3DM and
Drivers
• Data Integ rity . ATA Command Readback, SMART Monitoring,
Dynamic Sector Repair, Rebuild Pacing, Rebuild Scheduling,
Background Media Scan, Hot Swap, Hot Spare, H ardw ar e
Health Monitoring, Scheduled Verify
Escalade 8000 Serial ATA Family (includes 8500-4, 85008, 8500-12)
• True Hardware RAID. Low CPU utilization
• RAID Support. RAID 0, 1, 5, 10 and JBOD
• Drive Support. Serial ATA 150 (SATA I) drives. Parallel
UltraDMA 133 and UltraDMA 100 drives are also supported
when using 3ware's Parallel to Serial (CBL-P-SA TA) Converter .
• Bus Type. PCI 64 bit / 33 Mhz
• Management. 3DM Disk Management Utility or 3ware Com-
mand Line Interface
• BIOS. PC99, PnP, BBS Compliant
• Windows Support. W98SE, WME, WinNT4 with SP6, Win2k
with SP2, and WinXP
• Linux Support. Redhat, SuSE. (Drivers available in Open
Source.)
• Performance. Twinstor, Command Queuing, Elevator Seeking,
R5Fusion
• Field Upgrades. Field Upgradeable Firmware, BIOS, 3DM and
Drivers
• Data Integrity. ATA Command Readback, SMART Monitor-
ing, Dynamic Sector Repair, Rebuild Pacing, Rebuild Scheduling, Background Media Scan, Hot Swap, Hot Spare, Hardware
Health Monitoring, Background Verify
The Escalade Serial A TA controller can be used with
Note:
either serial or parallel drives. If using the controller with
parallel drives the CBL-P-SATA (Parallel to Serial Driver
Converter) must be used in conjunction.
The advantage of using the Escalade Serial ATA Controller
with parallel drives is the simpler, longer cable and
increased airflow.
Package Contents
If your package is missing any of the items listed below, contact
3ware before proceeding with installation (disk drives and disk
mounting brackets are not included):
Escalade 7000 series Parallel ATA RAID Controller
• Escalade Parallel ATA RAID Controller in an ESD-protective
bag
• ATA interface cables (one per port)
• 3ware installation media with the following: 3DM, Drivers and
Escalade User Guide (.pdf format)
• 3ware Rel ease Notes
• 3ware Installation Guide
Escalade 8000 series Serial ATA RAID Controller
• Escalade Serial ATA RAID Controller in an ESD-protective bag
• Serial ATA interface cables (one per port)
• 3ware installation media with the following: 3DM, Drivers and
Escalade User Guide (.pdf format)
• 3ware Rel ease Notes
• 3ware Installation Guide
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3ware Escalade ATA RAID Controller Installation Guide
Before you Begin
CBL-P-SATA (Parallel to Serial Drive Converter Kit)
• Escalade CBL-P-SATA (one per port)
• Power Converter Adapter (one per port)
• Jumper(s) for converter (if not already installed)
• 3ware Installation Guide
Tools Required
• An ESD grounding strap or mat
• Standard hand tools to open your system’s case and install the
Escalade ATA RAID Controller into an ava ila ble P CI expan si on
slot.
System Requirements
The Escalade ATA RAID Controller requires a workstation-class
or server-class CPU whose bus complies with PCI 2.2 standards,
and a PCI slot that meets the Plug and Play
tions. The ATA RAID Controller may be connected to up to two,
four, eight, or twelve IDE/ATA drives by the supplied interface
cables.
It is recommended that the Escalade 7000 or 8000
Note:
card be installed in the 64-bit PCI slot whenever possible
for the best performance. The controllers fit in both 32-bit
and 64-bit PCI slots with 5V as well as 3.3V. The 12-port
7000 board requires one full size PCI slot.
.
Drives must meet UltraATA-133, UltraATA-100, UltraATA-66 or
UltraATA-33 standards (8000 family does not support UltraDMA66 or UltraDMA-33 standards), but may be of any capacity or physical form factor. Length of unshielded interface cables may not
and PC99 specifica-
exceed 36” (91.4 cm) for parallel ATA controllers and 1M (39”) for
serial ATA controllers.
Personal Safety
Warning!
equipment. Before installing any of the hardware in this
package or removing the protective covers of any computer equipment, turn off power switches and disconnect
power cords. Do not reconnect the power cords until you
have replaced the covers.
High voltages may be found inside computer
Protecting Equipment and Data
Back up your data!
destroys existing files on the member drives. If your
drives contain valuable data, back them up and save data
elsewhere before changing your array configuration.
Creating or deleting disk arrays
ESD Precautions
Standard electrostatic discharge (ESD) precautions must be followed to avoid damaging computer components and accessories
when installing or removing the Escalade ATA RAID Controller.
• When the case of your computer is open and its internal parts are
exposed, don’t touch any internal part unnecessarily.
• Always wear a grounded strap or work on an ESD-protective
mat.
• Don’t remove the ATA RAID Controller from its protective bag
until you are properly grounded.
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3ware Escalade ATA RAID Controller Installation Guide
• Handle the AT A RAID Controller by its edges or by the black
rail and metal bracket at its two ends.
• Don’t touch any pin, contact, lead or component on the ATA
RAID Controller.
Mechanical Concerns
Be careful when installing the Escalade ATA RAID Controller into
your system. Excessive force can damage the board, the cables,
your drives or your system.
• Be sure the board is aligned with its slot on the motherboard
before installing. Do not flex the board excessively.
• Interface cable connectors must be mated carefully without
bending any pins. The connectors provided are keyed to prevent
you from inserting them upside-down.
• Interface cables are fragile and must not be crimped or pinched.
Ensure that they do not impede the flow of cooling air from fans
or heat sinks in the system case.
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Hardware Installation
Hardware Installation
Warning:
tion, read the Before Y ou Begin section that completely
describes personal and system precautions. Failing to do
so may result in personal injury or damage to your computer or the Escalade ATA RAID Controller.
Before proceeding with hardware installa-
To remove an existing Escalade ATA RAID
Controller
1 If the computer is running, shut it down. Turn off power to the
computer and disconnect the power cord from the outlet.
2 Open the computer case according to the manufacturer’s instruc-
tions.
3 Disconnect the disks from the existing Escalade ATA RAID
Controller installed in your system. If your boot disk is connected to the A TA RAID Controller and you intend to retain it as
your boot device, note or mark which physical disk is connected
to slot 0 on the controller. This disk should be reconnected to
slot 0 on the new ATA RAID Controller. Preserving the slot
order of how the other drives are connected is unimportant, even
if the disks are part of a disk array. However, it is recommended
that a plug-to-plug replacement is followed.
4 Remove the screw in the metal bracket at the end of the old A TA
RAID Controller. Save the screw for installing the new control-
ler.
5 Gently remove the ATA RAI D Controller from the PCI slot.
6 Remove the cables from the ATA RAID Controller and d iscard.
Reusing interface cables is not recommended.
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3ware Escalade ATA RAID Controller Installation Guide
Hardware Installation
Installing a Parallel ATA RAID Controller
Note:
Controller, continue to page18 “Installing a Serial ATA
RAID Controller”.
JP2 LED drive status connector
Note: Pin 1 and 4 are 3.3V
and pin 2 and 3 are ground
Plug cable to either pins 1 and 2
or pins 3 and 4.
Ports:
Serial Number
(on plate)
If you are not installing a Parallel ATA RAID
1
2
3
4
5
6
7
0
0
Note:
UltraATA-66, UltraATA-100 and UltraATA133 drives require 40-pin, 80-conductor ribbon
cables. These cables have color coded ends. For opti-
mum performance, the blue end must be connected to the
AT A RAID Controller and the black end must be connected to the hard drive.
2 One edge of each interface cable should have a colored (usually
red) line denoting the conductor to Pin 1. Align the ATA RAID
Controller so that the colored line is toward the top edge of the
controller. Mate the connectors carefully without bending any
pins.
3 Install the other connectors in the same manner.
Install the Escalade ATA RAID Controller in the computer
1 If the computer is running, shut it down. Turn off power to the
computer and disconnect the power cord from the outlet.
2 Open the computer case according to the manufacturer’s instruc-
tions.
3 Find the PCI slot you want to use for the ATA RAID Controller.
Hint:
Cable routing may be easier if you install the
ATA RAID Controller next to an open slot.
Figure 1. 8-Port Escalade 7500-8 ATA RAID
Controller Layout
Connect the interface cables to the Escalade ATA RAID
Controller
1 Connect the interface cables supplied with the product to the
ATA RAID Controller. See Figure 1.
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4 Remove the metal filler bracket for the slot. Save this screw; it
will be used to secure the ATA RAID Controller after you have
seated it in the slot.
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