How it Works
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6867
User Manual
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IBM 6867, 6594, 6866, 6584 User Manual

IBM Personal Computer
PC 300 Series IntelliStation
Volume 3:
Hardware Maintenance Manual
June, 2000
We Want Your Comments! (Please see page 339)
This Manual Supports:
300 Series, Type
IntelliStation, Type
6584 6594
6866 6867
IBM Personal Computer
PC 300 Series IntelliStation
Volume 3:
Hardware Maintenance Manual
June, 2000
We Want Your Comments! (Please see page 339)
IBM
Note
Before using this information and the product it supports, be sure to read the general information under “Notices” on page 348.
Second Edition (January 2000) The following paragraph does not apply to the United
Kingdom or any country where such provisions are inconsistent with local law: INTERNATIONAL
BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time.
This publication was developed for products and services offered in the United States of America. IBM may not offer the products, services, or features discussed in this document in other countries, and the information is subject to change without notice. Consult your local IBM representative for information on the products, services, and features available in your area.
Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing representative.
Copyright International Business Machines Corporation 2000. All rights reserved.
Note to U.S. Government users–Documentation related to Restricted rights–Use, duplication, or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.
ii IBM PC 300/IntelliStation Vol 3 HMM

About this manual

This (Volume 3) manual contains service and reference information for the IBM Personal Computer 300 Series, and the IBM Profession Workstation IntelliStation Type computers listed in front of this manual.
For other type PC300/700, IntelliStation computers, refer to:
IBM Personal Computer, Volume 1, Hardware
Maintenance Manual, form number S83G-7789
IBM Personal Computer, Volume 2, Hardware
Maintenance Manual, (including the Aptiva 2173/2178/2198), form number, S00N-4019.
This manual is divided into product service sections, by type, and a related service section as follows:
The product service sections include procedures for
isolating problems to a FRU, a Symptom-to-FRU Index, additional service information, models listing, and an illustrated parts catalog.
The related service section includes safety notices
and safety information, and problem determination tips.
Important
This manual is intended for trained servicers who are familiar with IBM Personal Computer products. Use this manual along with advanced diagnostic tests to troubleshoot problems effectively.
Before servicing an IBM product, be sure to review the “Safety notices (multi-lingual translations)” on page 308 and “Safety information” on page 332.
Important safety information
Be sure to read all caution and danger statements in this book before performing any of the instructions.
Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.
iii
Prenez connaissance de toutes les consignes de type Attention et Danger avant de procéder aux opérations décrites par les instructions.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione.
iv IBM PC 300/IntelliStation Vol 3 HMM
Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación.
v

Related publications

The following publications are available for IBM products. For more information, contact IBM or an IBM Authorized Dealer.
For Information About See Publication
PC300/700 and IntelliStation computers - Volume 1 HMM
PC300 and IntelliStation computers (Including Aptiva 2173, 2178, 2198) - Volume 2 HMM
PS/2 Computers IBM Personal System/2
PS/ValuePoint Computers IBM PS/ValuePoint
Laptop, Notebook, Portable, and ThinkPad Computers (L40, CL57, N45, N51, P70/P75, ThinkPad 300, 350, 500, 510, 710T, Expansion Unit, Dock I, Dock II)
ThinkPad Computers (ThinkPad 340, 355, 360, 370, 700, 701, 720, 750,
755) ThinkPad Computers
(ThinkPad 365, 560, 760, SelectaDock)
Monitors (Displays) (February 1993)
Monitors (December 1993)
IBM Monitors (P/G Series) (June 1996)
IBM 2248 Monitor (February 1996)
Disk Array technology overview and using the IBM RAID Configuration Program
Installation Planning for Personal System/2 computers
Installation Planning for Advanced Personal System/2 Servers
IBM Personal Computer Hardware Maintenance Manual Volume 1 (S83G-7789)
IBM Personal Computer Hardware Maintenance Manual Volume 2 (S00N-4019)
Hardware Maintenance Manual (S52G-9971)
Hardware Maintenance Service and Reference (S61G-1423)
IBM Mobile Systems Hardware Maintenance Manual Volume 1 (S82G-1501)
IBM Mobile Systems Hardware Maintenance Manual Volume 2 (S82G-1502)
IBM Mobile Systems Hardware Maintenance Manual Volume 3 (S82G-1503)
IBM PS/2 Display HMM Volume 1 (SA38-0053)
IBM Color Monitor HMM Volume 2 (S71G-4197)
IBM Monitor HMM Volume 3 (S52H-3679)
IBM Monitor HMM Volume 4 (S52H-3739)
Configuring Your Disk Array booklet (S82G-1506)
Personal System/2 Installation Planning and Beyond (G41G-2927)
Advanced PS/2 Servers Planning and Selection Guide (GG24-3927)
vi IBM PC 300/IntelliStation Vol 3 HMM

Contents

About this manual ................. iii
Important safety information .......... iii
Related publications . . . . . . . . . . . . . . . . vi
IBM PC Enhanced Diagnostics error codes ... 1
PC 300 - 6584/6594 ............... 21
General checkout . . . . . . . . . . . . . . . . . 24
Diagnostics and test information .......... 32
Product description . . . . . . . . . . . . . . . . 43
Additional service information ........... 46
Computer exploded view (Type 6584) ....... 61
Computer exploded view (Type 6594) ....... 70
System board layout ............... 77
Riser cards (Type 6584) .............. 79
Riser card (Type 6594) .............. 81
Symptom-to-FRU index . . . . . . . . . . . . . . 82
Undetermined problem . . . . . . . . . . . . . 104
Model tables - Country/Region/Language ..... 105
Parts (Type 6584) ................ 113
Parts (Type 6594) ................ 115
IntelliStation - 6866 .............. 121
General checkout . . . . . . . . . . . . . . . . 124
Diagnostics and test information ......... 132
Product description . . . . . . . . . . . . . . . 142
Additional service information .......... 144
Computer exploded view (Type 6866) ...... 163
System board layout .............. 183
Symptom-to-FRU index . . . . . . . . . . . . . 185
Beep symptoms . . . . . . . . . . . . . . . . 186
Undetermined problem . . . . . . . . . . . . . 206
Model tables - Country/Region/Language ..... 207
Parts (Type 6866) ................ 215
IntelliStation - 6867 .............. 221
General checkout . . . . . . . . . . . . . . . . 224
Diagnostics and test information ......... 232
Product description . . . . . . . . . . . . . . . 243
Additional service information .......... 245
Computer exploded view (Type 6867) ...... 260
System board layout .............. 269
Riser card (Type 6867) ............. 271
Symptom-to-FRU index . . . . . . . . . . . . . 272
Undetermined problem . . . . . . . . . . . . . 294
Model tables - Country/Region/Language ..... 295
Parts (Type 6867) ................ 301
Related Service Information .......... 307
Safety notices (multi-lingual translations) ..... 308
Safety information . . . . . . . . . . . . . . . . 332
Copyright IBM Corp. 2000 vii
Miscellaneous information . . . . . . . . . . . . 337
Send us your comments! ............ 339
Do you need technical references? ........ 340
Problem determination tips ........... 341
Notices . . . . . . . . . . . . . . . . . . . . . 348
viii IBM PC 300/IntelliStation Vol 3 HMM
IBM PC Enhanced Diagnostics error codes
Refer to the following Diagnostic Error Codes when using the IBM PC Enhanced Diagnostics test. See “Diagnostic and test information” section for information about the IBM PC Enhanced Diagnostics program.
In the following index, “X” can represent any number.
Diagnostic Error Code FRU/Action 000-000-XXX
BIOS Test Passed
000-002-XXX
BIOS Timeout
000-024-XXX
BIOS Addressing test failure
000-025-XXX
BIOS Checksum Value error
000-026-XXX
FLASH data error
000-027-XXX
BIOS Configuration/Setup error
000-034-XXX
BIOS Buffer Allocation failure
000-035-XXX
BIOS Reset Condition detected
000-036-XXX
BIOS Register error
000-038-XXX
BIOS Extension failure
000-039-XXX
BIOS DMI data error
000-195-XXX
BIOS Test aborted by user
000-196-XXX
BIOS test halt, error threshold exceeded
1. No action
1. Flash the system
2. System board
1. Flash the system
2. System board
1. Flash the system
2. Boot block
3. System board
1. Flash the system
2. Boot block
3. System board
1. Run Setup
2. Flash the system
3. Boot block
4. System board
1. Reboot the system
2. Flash the system
3. Run memory test
4. System board
1. Flash the system
2. System board
1. Flash the system
2. Boot block
3. System board
1. Flash the system
2. Adapter card
3. System board
1. Flash the system
2. System board
1. Information
2. Re-start the test, if need to
1. Depress F3 to review
the log file.
2. Re-start the test to reset the log file.
Copyright IBM Corp. 2000 1
Diagnostic Error Code FRU/Action 000-197-XXX
BIOS test warning
000-198-XXX
BIOS test aborted
000-199-XXX
BIOS test failed, cause unknown
000-250-XXX
BIOS APM failure
000-270-XXX
BIOS ACPI failure
001-000-XXX
System Test Passed
001-00X-XXX
System Error
001-01X-XXX
System Error
001-024-XXX
System Addressing test failure
001-025-XXX
System Checksum Value error
001-026-XXX
System FLASH data error
001-027-XXX
System Configuration/Setup error
001-032-XXX
System Device Controller failure
001-034-XXX
System Device Buffer Allocation failure
1. Make sure
component that is called out is enabled and/or connected
2. Re-run test
3. Component that is called out in warning statement
4. Component under test
1. If a component is
called out, make sure it is enabled and/or connected
2. Flash the system and re-test
3. Go to the “Undetermined problem” section.
1. Go to “Undetermined
problem” section.
2. Flash the system and re-test.
3. Replace component under function test.
1. Flash the system
2. System board
1. Flash the system
2. System board
1. No action
1. System board
1. System board
1. System board
1. Flash the system
2. System board
1. Flash the system
2. System board
1. Run Setup
2. Flash the system
3. System board
1. System board
1. Reboot the system
2. Flash the system
3. Run memory test
4. System board
2 IBM PC 300/IntelliStation Vol 3 HMM
Diagnostic Error Code FRU/Action 001-035-XXX
System Device Reset condition detected
001-036-XXX
System Register error
001-038-XXX
System Extension failure
001-039-XXX
System DMI data structure error
001-040-XXX
System IRQ failure
001-041-XXX
System DMA failure
001-195-XXX
System Test aborted by user
001-196-XXX
System test halt, error threshold exceeded
001-197-XXX
System test warning
001-198-XXX
System test aborted
001-199-XXX
System test failed, cause unknown
001-250-XXX
System ECC error
001-254-XXX 001-255-XXX 001-256-XXX 001-257-XXX
System DMA error
1. System board
1. System board
1. Adapter card
2. System board
1. Flash the system
2. System board
1. Power-off/on system
2. System board
1. Power-off/on system
2. System board
1. Information
2. Re-start the test, if
1. Depress F3 to review
2. Re-start the test to
1. Make sure
2. Re-run test
3. Component that is
4. Component under test
1. If a component is
2. Flash the system and
3. Go to “Undetermined
1. Go to “Undetermined
2. Flash the system and
3. Replace component
1. System board
1. System board
and re-test
and re-test
need to
the log file.
reset the log file.
component that is called out is enabled and/or connected
called out in warning statement
called out, make sure it is enabled and/or connected
re-test
problem” section.
problem” section.
re-test
under function test.
IBM PC Enhanced Diagnostics error codes 3
Diagnostic Error Code FRU/Action 001-260-XXX
001-264-XXX
System IRQ error
001-268-XXX
System IRQ1 failure
001-269-XXX
System IRQ2 failure
001-270-XXX
System IRQ3 failure
001-271-XXX
System IRQ4 failure
001-272-XXX
System IRQ5 failure
001-273-XXX
System IRQ6 (diskette drive) failure
001-274-XXX
System IRQ7 failure
001-275-XXX
System IRQ8 failure
001-276-XXX
System IRQ9 failure
001-277-XXX
System IRQ10 failure
001-278-XXX
System IRQ11 failure
001-279-XXX
System IRQ12 failure
001-280-XXX
System IRQ13 failure
001-281-XXX
System IRQ14 (hard disk drive) failure
001-282-XXX
System IRQ15 failure
001-286-XXX 001-287-XXX 001-288-XXX
System Timer failure
001-292-XXX
System CMOS RAM error
001-293-XXX
System CMOS Battery
001-298-XXX
System RTC date/time update failure
001-299-XXX
System RTC periodic interrupt failure
1. System board
1. device on IRQ1
2. System board
1. device on IRQ2
2. System board
1. device on IRQ3
2. System board
1. device on IRQ4
2. System board
1. device on IRQ5
2. System board
1. Diskette Cable
2. Diskette drive
3. System board
1. device on IRQ7
2. System board
1. device on IRQ8
2. System board
1. device on IRQ9
2. System board
1. device on IRQ10
2. System board
1. device on IRQ11
2. System board
1. device on IRQ12
2. System board
1. device on IRQ13
2. System board
1. Hard disk drive Cable
2. Hard disk drive
3. System board
1. device on IRQ15
2. System board
1. System board
1. Run Setup and
re-test
2. System board
1. Battery
2. System board
1. Flash the system
2. System board
1. System board
4 IBM PC 300/IntelliStation Vol 3 HMM
Diagnostic Error Code FRU/Action 001-300-XXX
System RTC Alarm failure
001-301-XXX
System RTC Century byte error
005-000-XXX
Video Test Passed
005-00X-XXX
Video error
005-010-XXX 005-011-XXX 005-012-XXX 005-013-XXX
Video Signal failure
005-016-XXX
Video Simple Pattern test failure
005-024-XXX
Video Addressing test failure
005-025-XXX
Video Checksum Value error
005-027-XXX
Video Configuration/Setup error
005-031-XXX
Video Device Cable failure
005-032-XXX
Video Device Controller failure
005-036-XXX
Video Register error
005-038-XXX
System BIOS extension failure
005-040-XXX
Video IRQ failure
005-195-XXX
Video Test aborted by user
005-196-XXX
Video test halt, error threshold exceeded
1. System board
1. Flash the system
2. System board
1. No action
1. Video card, if
2. System board
1. Video card, if
2. System board
1. Video Ram
2. Video card, if installed
3. System board
1. Video card, if
2. System board
1. Video card, if
2. System board
1. Run Setup
2. Video drivers update
3. Video card, if installed
4. System board
1. Video cable
2. Monitor
3. Video card, if installed
4. System board
1. Video card, if
2. System board
1. Video card, if
2. System board
1. Video card, if
2. System board
1. Video card, if
2. System board
1. Information
2. Re-start the test, if
1. Depress F3 to review
2. Re-start the test to
installed
installed
installed
installed
installed
installed
installed
installed
need to
the log file.
reset the log file.
IBM PC Enhanced Diagnostics error codes 5
Diagnostic Error Code FRU/Action 005-197-XXX
Video test warning
005-198-XXX
Video test aborted
005-199-XXX
Video test failed, cause unknown
005-2XX-XXX 005-3XX-XXX
Video subsystem error
006-000-XXX
Diskette interface Test Passed
006-0XX-XXX
Diskette interface error
006-195-XXX
Diskette interface Test aborted by user
006-196-XXX
Diskette interface test halt, error threshold exceeded
006-197-XXX
Diskette interface test warning
1. Make sure
component that is called out is enabled and/or connected
2. Re-run test
3. Component that is called out in warning statement
4. Component under test
1. If a component is
called out, make sure it is enabled and/or connected
2. Flash the system and re-test
3. Go to “Undetermined problem” section.
1. Go to “Undetermined
problem” section.
2. Flash the system and re-test
3. Replace component under function test.
1. Video card, if
installed
2. System board
1. No action
1. Diskette drive Cable
2. Diskette drive
3. System board
1. Information
2. Re-start the test, if need to
1. Depress F3 to review
the log file.
2. Re-start the test to reset the log file.
1. Make sure
component that is called out is enabled and/or connected
2. Re-run test
3. Component that is called out in warning statement
4. Component under test
6 IBM PC 300/IntelliStation Vol 3 HMM
Diagnostic Error Code FRU/Action 006-198-XXX
Diskette interface test aborted
006-199-XXX
Diskette interface test failed, cause unknown
006-25X-XXX
Diskette interface Error
011-000-XXX
Serial port Interface Test Passed
011-001-XXX
Serial port Presence
011-002-XXX 011-003-XXX
Serial port Timeout/Parity error
011-013-XXX 011-014-XXX
Serial port Control Signal/Loopback test failure
011-015-XXX
Serial port External Loopback failure
011-027-XXX
Serial port Configuration/Setup error
011-03X-XXX 011-04X-XXX
Serial port failure
011-195-XXX
Serial port Test aborted by user
011-196-XXX
Serial port test halt, error threshold exceeded
1. If a component is
2. Flash the system and
3. Go to “Undetermined
1. Go to “Undetermined
2. Flash the system and
3. Replace component
1. Diskette drive Cable
2. Diskette drive
3. System board
1. No action
1. Remove external
2. Run setup, enable port
3. System board
1. System board
1. System board
1. Wrap plug
2. System board
1. Run Setup, enable
2. Flash the system
3. System board
1. System board
1. Information
2. Re-start the test, if
1. Depress F3 to review
2. Re-start the test to
called out, make sure it is enabled and/or connected
re-test
problem” section.
problem” section.
re-test
under function test.
serial device, if present
port
need to
the log file.
reset the log file.
IBM PC Enhanced Diagnostics error codes 7
Diagnostic Error Code FRU/Action 011-197-XXX
Serial port test warning
011-198-XXX
Serial port test aborted
011-199-XXX
Serial port test failed, cause unknown
011-2XX-XXX
Serial port signal failure
014-000-XXX
Parallel port Interface Test Passed
014-001-XXX
Parallel port Presence
014-002-XXX 014-003-XXX
Parallel port Timeout/Parity error
014-013-XXX 014-014-XXX
Parallel port Control Signal/Loopback test failure
014-015-XXX
Parallel port External Loopback failure
014-027-XXX
Parallel port Configuration/Setup error
014-03X-XXX 014-04X-XXX
Parallel port failure
014-195-XXX
Parallel port Test aborted by user
1. Make sure
component that is called out is enabled and/or connected
2. Re-run test
3. Component that is called out in warning statement
4. Component under test
1. If a component is
called out, make sure it is enabled and/or connected
2. Flash the system and re-test
3. Go to “Undetermined problem” section.
1. Go to “Undetermined
problem” section.
2. Flash the system and re-test
3. Replace component under function test.
1. External serial device
2. System board
1. No action
1. Remove external
parallel device, if present
2. Run setup, enable port
3. System board
1. System board
1. System board
1. Wrap plug
2. System board
1. Run Setup, enable
port
2. Flash the system
3. System board
1. System board
1. Information
2. Re-start the test, if need to
8 IBM PC 300/IntelliStation Vol 3 HMM
Diagnostic Error Code FRU/Action 014-196-XXX
Parallel port test halt, error threshold exceeded
014-197-XXX
Parallel port test warning
014-198-XXX
Parallel port test aborted
014-199-XXX
Parallel port test failed, cause unknown
014-2XX-XXX 014-3XX-XXX
Parallel port failure
015-000-XXX
USB port Interface Test Passed
015-001-XXX
USB port Presence
015-002-XXX
USB port Timeout
015-015-XXX
USB port External Loopback failure
015-027-XXX
USB port Configuration/Setup error
015-032-XXX
USB port Device Controller failure
015-034-XXX
USB port buffer allocation failure
1. Depress F3 to review
2. Re-start the test to
1. Make sure
2. Re-run test
3. Component that is
4. Component under test
1. If a component is
2. Flash the system and
3. Go to “Undetermined
1. Go to “Undetermined
2. Flash the system and
3. Replace component
1. External parallel
2. System board
1. No action
1. Remove USB
2. System board
1. Remove USB
2. System board
1. Remove USB
2. System board
1. Flash the system
2. System board
1. System board
1. Reboot the system
2. Flash the system
3. Run memory test
4. System board
the log file.
reset the log file.
component that is called out is enabled and/or connected
called out in warning statement
called out, make sure it is enabled and/or connected
re-test
problem” section.
problem” section.
re-test
under function test.
device
Device(s) and re-test
Device(s) and re-test
Device(s) and re-test
IBM PC Enhanced Diagnostics error codes 9
Diagnostic Error Code FRU/Action 015-035-XXX
USB port Reset condition detected
015-036-XXX
USB port Register error
015-040-XXX
USB port IRQ failure
015-195-XXX
USB port Test aborted by user
015-196-XXX
USB port test halt, error threshold exceeded
015-197-XXX
USB port test warning
015-198-XXX
USB port test aborted
015-199-XXX
USB port test failed, cause unknown
018-000-XXX
PCI Card Test Passed
018-0XX-XXX
PCI Card Failure
018-195-XXX
PCI Card Test aborted by user
018-196-XXX
PCI Card test halt, error threshold exceeded
1. Remove USB
Device(s) and re-test
2. System board
1. System board
1. Run setup and check
for conflicts
2. Flash the system
3. System board
1. Information
2. Re-start the test, if need to
1. Depress F3 to review
the log file.
2. Re-start the test to reset the log file.
1. Make sure
component that is called out is enabled and/or connected
2. Re-run test
3. Component that is called out in warning statement
4. Component under test
1. If a component is
called out, make sure it is enabled and/or connected
2. Flash the system and re-test
3. Go to “Undetermined problem” section.
1. Go to “Undetermined
problem” section.
2. Flash the system and re-test
3. Replace component under function test.
1. No action
1. PCI card
2. Riser card, if installed
3. System board
1. Information
2. Re-start the test, if need to
1. Depress F3 to review
the log file.
2. Re-start the test to reset the log file.
10 IBM PC 300/IntelliStation Vol 3 HMM
Diagnostic Error Code FRU/Action 018-197-XXX
PCI Card test warning
018-198-XXX
PCI Card test aborted
018-199-XXX
PCI Card test failed, cause unknown
018-250-XXX
PCI Card Services error
020-000-XXX
PCI Interface Test Passed
020-0XX-XXX
PCI Interface error
020-195-XXX
PCI Test aborted by user
020-196-XXX
PCI test halt, error threshold exceeded
020-197-XXX
PCI test warning
020-198-XXX
PCI test aborted
1. Make sure
2. Re-run test
3. Component that is
4. Component under test
1. If a component is
2. Flash the system and
3. Go to “Undetermined
1. Go to “Undetermined
2. Flash the system and
3. Replace component
1. PCI card
2. Riser card, if installed
3. System board
1. No action
1. PCI card
2. Riser card, if installed
3. System board
1. Information
2. Re-start the test, if
1. Depress F3 to review
2. Re-start the test to
1. Make sure
2. Re-run test
3. Component that is
4. Component under test
1. If a component is
2. Flash the system and
3. Go to “Undetermined
component that is called out is enabled and/or connected
called out in warning statement
called out, make sure it is enabled and/or connected
re-test
problem” section.
problem” section.
re-test
under function test.
need to
the log file.
reset the log file.
component that is called out is enabled and/or connected
called out in warning statement
called out, make sure it is enabled and/or connected
re-test
problem” section.
IBM PC Enhanced Diagnostics error codes 11
Diagnostic Error Code FRU/Action 020-199-XXX
PCI test failed, cause unknown
020-262-XXX
PCI system error
025-000-XXX
IDE interface Test Passed
025-00X-XXX 025-01X-XXX
IDE interface failure
025-027-XXX
IDE interface Configuration/Setup error
025-02X-XXX 025-03X-XXX 025-04X-XXX
IDE Interface failure
025-195-XXX
IDE interface Test aborted by user
025-196-XXX
IDE interface test halt, error threshold exceeded
025-197-XXX
IDE interface test warning
025-198-XXX
IDE interface test aborted
025-199-XXX
IDE interface test failed, cause unknown
1. Go to “Undetermined
problem” section.
2. Flash the system and re-test
3. Replace component under function test.
1. PCI card
2. Riser card, if installed
3. System board
1. No action
1. IDE signal cable
2. Check power supply
3. IDE device
4. System board
1. IDE signal cable
2. Flash the system
3. IDE device
4. System board
1. IDE signal cable
2. Check power supply
3. IDE device
4. System board
1. Information
2. Re-start the test, if need to
1. Depress F3 to review
the log file.
2. Re-start the test to reset the log file.
1. Make sure
component that is called out is enabled and/or connected
2. Re-run test
3. Component that is called out in warning statement
4. Component under test
1. If a component is
called out, make sure it is enabled and/or connected
2. Flash the system and re-test
3. Go to “Undetermined problem” section.
1. Go to “Undetermined
problem” section.
2. Flash the system and re-test
3. Replace component under function test.
12 IBM PC 300/IntelliStation Vol 3 HMM
Diagnostic Error Code FRU/Action 030-000-XXX
SCSI interface Test Passed
030-00X-XXX 030-01X-XXX
SCSI interface failure
030-027-XXX
SCSI interface Configuration/Setup error
030-03X-XXX 030-04X-XXX
SCSI interface error
030-195-XXX
SCSI interface Test aborted by user
030-196-XXX
SCSI interface test halt, error threshold exceeded
030-197-XXX
SCSI interface test warning
030-198-XXX
SCSI interface test aborted
030-199-XXX
SCSI interface test failed, cause unknown
035-000-XXX
RAID interface Test Passed
1. No action
1. SCSI signal cable
2. Check power supply
3. SCSI device
4. SCSI adapter card, if
5. System board
1. SCSI signal cable
2. Flash the system
3. SCSI device
4. SCSI adapter card, if
5. System board
1. SCSI signal cable
2. Check power supply
3. SCSI device
4. SCSI adapter card, if
5. System board
1. Information
2. Re-start the test, if
1. Depress F3 to review
2. Re-start the test to
1. Make sure
2. Re-run test
3. Component that is
4. Component under test
1. If a component is
2. Flash the system and
3. Go to “Undetermined
1. Go to “Undetermined
2. Flash the system and
3. Replace component
1. No action
installed
installed
installed
need to
the log file.
reset the log file.
component that is called out is enabled and/or connected
called out in warning statement
called out, make sure it is enabled and/or connected
re-test
problem” section.
problem” section.
re-test
under function test.
IBM PC Enhanced Diagnostics error codes 13
Diagnostic Error Code FRU/Action 035-0XX-XXX
RAID interface Failure
035-195-XXX
RAID interface Test aborted by user
035-196-XXX
RAID interface test halt, error threshold exceeded
035-197-XXX
RAID interface test warning
035-198-XXX
RAID interface test aborted
035-199-XXX
RAID interface test failed, cause unknown
071-000-XXX
Audio port Interface Test Passed
071-00X-XXX 071-01X-XXX 071-02X-XXX Audio port error
071-03X-XXX
Audio port failure
071-04X-XXX
Audio port failure
071-195-XXX
Audio port Test aborted by user
1. RAID signal cable
2. RAID device
3. RAID adapter card, if installed
4. System board
1. Information
2. Re-start the test, if need to
1. Depress F3 to review
the log file.
2. Re-start the test to reset the log file.
1. Make sure
component that is called out is enabled and/or connected
2. Re-run test
3. Component that is called out in warning statement
4. Component under test
1. If a component is
called out, make sure it is enabled and/or connected
2. Flash the system and re-test
3. Go to “Undetermined problem” section.
1. Go to “Undetermined
problem” section.
2. Flash the system and re-test
3. Replace component under function test.
1. No action
1. Run Setup
2. Flash the system
3. System board
1. Speakers
2. Microphone
3. Audio card, if installed
4. System board
1. Run Setup
2. Audio card, if installed
3. System board
1. Information
2. Re-start the test, if need to
14 IBM PC 300/IntelliStation Vol 3 HMM
Diagnostic Error Code FRU/Action 071-196-XXX
Audio port test halt, error threshold exceeded
071-197-XXX
Audio port test warning
071-198-XXX
Audio port test aborted
071-199-XXX
Audio port test failed, cause unknown
071-25X-XXX
Audio port failure
080-000-XXX
Game Port interface Test Passed
080-XXX-XXX
Game Port interface Error
080-195-XXX
Game Port interface Test aborted by user
080-196-XXX
Game Port interface test halt, error threshold exceeded
080-197-XXX
Game Port interface test warning
1. Depress F3 to review
2. Re-start the test to
1. Make sure
2. Re-run test
3. Component that is
4. Component under test
1. If a component is
2. Flash the system and
3. Go to “Undetermined
1. Go to “Undetermined
2. Flash the system and
3. Replace component
1. Speakers
2. Audio card, if installed
3. System board
1. No action
1. Remove the game
1. Information
2. Re-start the test, if
1. Depress F3 to review
2. Re-start the test to
1. Make sure
2. Re-run test
3. Component that is
4. Component under test
the log file.
reset the log file.
component that is called out is enabled and/or connected
called out in warning statement
called out, make sure it is enabled and/or connected
re-test
problem” section.
problem” section.
re-test
under function test.
port device and re-test the system
need to
the log file.
reset the log file.
component that is called out is enabled and/or connected
called out in warning statement
IBM PC Enhanced Diagnostics error codes 15
Diagnostic Error Code FRU/Action 080-198-XXX
Game Port interface test aborted
080-199-XXX
Game Port interface test failed, cause unknown
086-000-XXX
Mouse Port interface Test Passed
086-001-XXX
Mouse Port interface Presence
086-032-XXX
Mouse Port interface Device controller failure
086-035-XXX
Mouse Port interface Reset
086-040-XXX
Mouse Port interface IRQ failure
086-195-XXX
Mouse Port interface Test aborted by user
086-196-XXX
Mouse Port interface test halt, error threshold exceeded
086-197-XXX
Mouse Port interface test warning
086-198-XXX
Mouse Port interface test aborted
1. If a component is
called out, make sure it is enabled and/or connected
2. Flash the system and re-test
3. Go to “Undetermined problem” section.
1. Go to “Undetermined
problem” section.
2. Flash the system and re-test
3. Replace component under function test.
1. No action
1. Mouse
2. System board
1. Mouse
2. System board
1. Mouse
2. System board
1. Run Setup
2. Mouse
3. System board
1. Information
2. Re-start the test, if need to
1. Depress F3 to review
the log file.
2. Re-start the test to reset the log file.
1. Make sure
component that is called out is enabled and/or connected
2. Re-run test
3. Component that is called out in warning statement
4. Component under test
1. If a component is
called out, make sure it is enabled and/or connected
2. Flash the system and re-test
3. Go to “Undetermined problem” section.
16 IBM PC 300/IntelliStation Vol 3 HMM
Diagnostic Error Code FRU/Action 086-199-XXX
Mouse Port interface test failed, cause unknown
089-000-XXX
Microprocessor Test Passed
089-XXX-XXX
Microprocessor failure
089-195-XXX
Microprocessor Test aborted by user
089-196-XXX
Microprocessor test halt, error threshold exceeded
089-197-XXX
Microprocessor test warning
089-198-XXX
Microprocessor test aborted
089-199-XXX
Microprocessor test failed, cause unknown
170-000-XXX
Voltage Sensor(s) Test Passed
170-0XX-XXX
Voltage Sensor(s) failure
170-195-XXX
Voltage Sensor(s) Test aborted by user
170-196-XXX
Voltage Sensor(s) test halt, error threshold exceeded
1. Go to “Undetermined
2. Flash the system and
3. Replace component
1. No action
1. Microprocessor(s)
2. System board
1. Information
2. Re-start the test, if
1. Depress F3 to review
2. Re-start the test to
1. Make sure
2. Re-run test
3. Component that is
4. Component under test
1. If a component is
2. Flash the system and
3. Go to “Undetermined
1. Go to “Undetermined
2. Flash the system and
3. Replace component
1. No action
1. Flash system
2. System board
1. Information
2. Re-start the test, if
1. Depress F3 to review
2. Re-start the test to
problem” section.
re-test
under function test.
need to
the log file.
reset the log file.
component that is called out is enabled and/or connected
called out in warning statement
called out, make sure it is enabled and/or connected
re-test
problem” section.
problem” section.
re-test
under function test.
need to
the log file.
reset the log file.
IBM PC Enhanced Diagnostics error codes 17
Diagnostic Error Code FRU/Action 170-197-XXX
Voltage Sensor(s) test warning
170-198-XXX
Voltage Sensor(s) test aborted
170-199-XXX
Voltage Sensor(s) test failed, cause unknown
170-250-XXX 170-251-XXX
Voltage Sensor(s) Voltage limit error
170-254-XXX
Voltage Sensor(s) Voltage Regulator Module error
175-000-XXX
Thermal Sensor(s) Test Passed
175-0XX-XXX
Thermal Sensor(s) failure
175-195-XXX
Thermal Sensor(s) Test aborted by user
175-196-XXX
Thermal Sensor(s) test halt, error threshold exceeded
175-197-XXX
Thermal Sensor(s) test warning
1. Make sure
component that is called out is enabled and/or connected
2. Re-run test
3. Component that is called out in warning statement
4. Component under test
1. If a component is
called out, make sure it is enabled and/or connected
2. Flash the system and re-test
3. Go to “Undetermined problem” section.
1. Go to “Undetermined
problem” section.
2. Flash the system and re-test
3. Replace component under function test.
1. Power supply
2. System board
1. Voltage Regulator
Module (VRM)
2. Microprocessor
3. System board
1. No action
1. Flash system
2. System board
1. Information
2. Re-start the test, if need to
1. Depress F3 to review
the log file.
2. Re-start the test to reset the log file.
1. Make sure
component that is called out is enabled and/or connected
2. Re-run test
3. Component that is called out in warning statement
4. Component under test
18 IBM PC 300/IntelliStation Vol 3 HMM
Diagnostic Error Code FRU/Action 175-198-XXX
Thermal Sensor(s) test aborted
175-199-XXX
Thermal Sensor(s) test failed, cause unknown
175-250-XXX 175-251-XXX
Thermal Sensor(s) limit error
185-000-XXX
Asset Security Test Passed
185-XXX-XXX
Asset Security failure
185-278-XXX
Asset Security Chassis Intrusion
201-000-XXX
System Memory Test Passed
201-XXX-XXX
System Memory error
202-000-XXX
System Cache Test Passed
202-XXX-XXX
System Cache error
206-000-XXX
Diskette Drive Test Passed
206-XXX-XXX
Diskette Drive error
215-000-XXX
CD-ROM Drive Test Passed
215-XXX-XXX
CD-ROM Drive error
1. If a component is
2. Flash the system and
3. Go to “Undetermined
1. Go to “Undetermined
2. Flash the system and
3. Replace component
1. Check fans
2. Check Power supply
3. Microprocessor
4. System board
1. No action
1. Assure Asset
2. Flash system
3. System board
1. C2 Cover Switch
2. System board
1. No action
1. Replace the memory
2. System board
1. No action
1. Cache, if removable
2. System board
3. Microprocessor
1. No action
1. Diskette Drive Cable
2. Check power supply
3. Diskette drive
4. System board
1. No action
1. CD-ROM Drive Cable
2. Check power supply
3. CD-ROM drive
4. System board
called out, make sure it is enabled and/or connected
re-test
problem” section.
problem” section.
re-test
under function test.
Security Enabled
module called out by the test
voltages
voltages
IBM PC Enhanced Diagnostics error codes 19
Diagnostic Error Code FRU/Action 217-000-XXX
Hard Disk Drive Test Passed
217-25X-XXX 217-26X-XXX
Hard Disk Drive (IDE) error
217-28X-XXX 217-29X-XXX
Hard Disk Drive (SCSI) error
220-000-XXX
Hi-Capacity Cartridge Drive Test Passed
220-XXX-XXX
Hi-Capacity Cartridge Drive error
301-000-XXX
Keyboard Test Passed
301-XXX-XXX
Keyboard error
302-000-XXX
Mouse Test Passed
302-XXX-XXX
Mouse error
303-000-XXX
Joystick Test Passed
303-XXX-XXX
Joystick error
305-000-XXX
Monitor DDC Test Passed
305-250-XXX
Monitor DDC self test failure
415-000-XXX
Modem Test Passed
415-XXX-XXX
Modem error
1. No action
1. Hard Disk Drive
Cable
2. Check power supply voltages
3. Hard Disk drive (IDE)
4. System board
1. Hard Disk Drive
Cable
2. Check power supply voltages
3. Hard Disk drive (SCSI)
4. SCSI adapter card
5. System board
1. No action
1. Remove the
Hi-Capacity Cartridge Drive and re-test the system
1. No action
1. Keyboard
2. Check and test Mouse
3. System board
1. No action
1. Mouse
2. Check and test Keyboard
3. System board
1. No action
1. Remove the Joystick
and re-test the system
1. No action
1. Run Setup to enable
DDC
2. Cable
3. Monitor
4. Video card
5. System board
1. No action
1. Remove the Modem
and re-test the system
20 IBM PC 300/IntelliStation Vol 3 HMM
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