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Personal Computer

Types 2196, 2197, and 6344

User Guide

Note: Before using this information and the product it supports, be sure to read the general information under Appendix D, “Warranty” on page D-1.

First Edition (March 2000)

The following paragraph does not apply to any state or country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. References to IBM products, programs, or services do not imply that IBM intends to make them available outside the United States.

This publication could contain technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be made in later editions. IBM may make improvements and/or changes in the product(s) and/or program(s) at any time.

Request for copies of this publication and for technical information about IBM products should be made to your IBM Authorized Dealer, your IBM Marketing Representative or your IBM Retailer. Address comments about this publication to the IBM HelpCenter.

© Copyright International Business Machines Corporation 2000. All rights reserved.

Note to U.S. Government Users – Documentation related to restricted rights – Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

Contents

Notices .........................................................................................................

ix

Conventions used in this book .......................................................................

x

Safety information ..........................................................................................

xii

Installation .............................................................................................

xii

Safety while working with hardware ......................................................

xii

Lithium battery notice ............................................................................

xiv

Regulatory safety notice for the CD-ROM and DVD-ROM drive ..........

xiv

Laser compliance statement .................................................................

xv

Consignes de sécurité ..........................................................................

xvii

Consignes de sécurité lors de la manipulation du matériel ..................

xvii

Regulatory notices .........................................................................................

xxi

North American Federal Communications Commission (FCC)

 

Statement ......................................................................................................

xxiv

European Community Directive Conformance Statement ....................

xxv

Trademarks ...........................................................................................

xxv

Year 2000 Notice Information ........................................................................

xxvii

Ergonomics.....................................................................................................

xxix

Part 1. Learning about this book

 

Using this book ...........................................................................................

1-1

How this book is organized ............................................................................

1-1

Where to find more information .....................................................................

1-4

Part 2. Support information

 

HelpWare support and services ................................................................

2-1

What do I do first? .........................................................................................

2-1

What is IBM HelpWare? .......................................................................

2-1

Need quick help? ..................................................................................

2-1

What can I do on my own? ...................................................................

2-2

How do I get help electronically? ...................................................................

2-4

Electronic support .................................................................................

2-4

How and when do I contact the IBM PC HelpCenter? ...................................

2-5

iii

What help can I get by telephone? .......................................................

2-5

Before you call... ...................................................................................

2-7

How and when do I purchase additional support? ........................................

2-9

Purchasing additional HelpWare services ............................................

2-9

Express Maintenance .................................................................................

3-1

Part 3. Controlling system settings

 

Getting started ............................................................................................

4-1

Controlling monitor settings ...........................................................................

4-2

Getting the best performance from your monitor ..................................

4-2

Power saver feature .............................................................................

4-3

Changing display settings .....................................................................

4-3

Controlling volume .........................................................................................

4-6

Adjusting the speaker volume .............................................................

4-6

Getting ready to print .....................................................................................

4-7

Setting up communications ...........................................................................

4-8

Connecting your modem to the telephone network ..............................

4-8

Configuring your communications software ..........................................

4-9

Configuring your computer for a connection to the Internet ..........................

4-10

The IBM Internet Connection Services .................................................

4-10

The Microsoft Network ..........................................................................

4-11

The Internet Connection Wizard ...........................................................

4-11

Using the Rapid Access II keyboard .....................................................

4-11

Power management features ....................................................................

5-1

Software shutdown ........................................................................................

5-2

Using the software shutdown feature ...................................................

5-2

System Standby ............................................................................................

5-3

Using the Windows 98 Start menu .......................................................

5-3

Using the power button .........................................................................

5-3

Using the Power Management feature in Windows 98 .................................

5-5

Monitor standby .............................................................................................

5-6

BIOS Setup configuration ..........................................................................

6-1

Configuration/Setup Utility overview ..............................................................

6-2

iv IBM Personal Computer User Guide

Entering Setup ...............................................................................................

6-4

When the computer is on ......................................................................

6-4

When the computer is off ......................................................................

6-4

Working with the Setup menus ......................................................................

6-5

Configuration/Setup Utility menu .........................................................

6-5

Viewing system information and product data ......................................

6-6

Changing parameter settings ................................................................

6-7

Loading the default settings ..................................................................

6-7

Canceling changes ...............................................................................

6-8

Exiting Setup .........................................................................................

6-8

Setup parameters ..........................................................................................

6-9

Devices and I/O Ports ...........................................................................

6-9

Start Options .........................................................................................

6-12

Halt On ..................................................................................................

6-15

Date and Time ......................................................................................

6-15

Advanced Setup ...................................................................................

6-16

Power Management Setup ...................................................................

6-16

Clock Generator Configuration .............................................................

6-19

Set Password ........................................................................................

6-19

Using other configuration utilities ...................................................................

6-20

Part 4. Upgrading and replacing hardware

 

Preparing to upgrade .................................................................................

7-1

Evaluating your new hardware ......................................................................

7-2

For conflicts with system resources used by adapter cards .................

7-2

For conflicts with other system resources .............................................

7-2

Planning your hardware changes ..................................................................

7-3

Recording your changes .......................................................................

7-3

Resolving resource conflicts ..........................................................................

7-4

Using Setup ..........................................................................................

7-4

Using the Windows 98 Device Manager ...............................................

7-4

Opening the system unit ................................................................................

7-5

Taking safety precautions .....................................................................

7-5

Removing the top cover ........................................................................

7-6

Looking inside the system unit ......................................................................

7-7

v

Adding and removing adapter cards and drives .....................................

8-1

Resolving conflicts with installed adapter cards ............................................

8-2

Setting modem card configurations ......................................................

8-2

Working with the hardware in the system unit ...............................................

8-3

Adding and removing adapter cards .............................................................

8-4

Installing adapter cards ........................................................................

8-4

Removing adapter cards ......................................................................

8-5

Removing and adding drives .........................................................................

8-6

Identifying signal cable connectors .......................................................

8-6

Removing the CD-ROM drive ...............................................................

8-11

Removing the hard disk drive ...............................................................

8-12

Updating the CMOS settings in Setup ...........................................................

8-13

For adapter cards .................................................................................

8-13

For Drives .............................................................................................

8-13

Adding and replacing system board components ..................................

9-1

Identifying system board parts (machine type 2196) .....................................

9-2

Locating system board jumpers and connectors (machine type 2196) .........

9-4

Identifying system board parts (machine type 2197 and 6344) .....................

9-5

Locating system board jumpers and connectors (machine type 2197

 

and 6344) ......................................................................................................

9-7

Card connector and jumper information ........................................................

9-8

Identifying adapter card connectors .....................................................

9-8

Setting a jumper ...................................................................................

9-8

Upgrading the system memory .....................................................................

9-9

Installing memory modules ...................................................................

9-9

Removing memory modules .................................................................

9-10

Verifying the system memory ...............................................................

9-10

Replacing the system battery ........................................................................

9-11

Updating the CMOS settings in Setup ...........................................................

9-13

Part 5. Troubleshooting

 

Diagnosing and recovering from problems .............................................

10-1

Before you panic: some simple fixes .............................................................

10-2

vi IBM Personal Computer User Guide

Quick problem solving chart ..........................................................................

10-6

Solving hardware and software problems .....................................................

10-7

Solving hardware problems ..................................................................

10-7

Solving software problems ....................................................................

10-13

Solving modem problems .....................................................................

10-15

Error codes and messages ............................................................................

10-17

IBM Diagnostic Programs ..............................................................................

10-20

Recovering factory-installed programs and files ............................................

10-22

Part 6. Technical reference

 

Appendix A. Specification tables ...............................................................

A-1

Memory module placement ...........................................................................

A-1

Memory map ..................................................................................................

A-3

System input/output addresses .....................................................................

A-4

System interrupts ...........................................................................................

A-6

DMA channel assignments ............................................................................

A-7

Serial port addresses .....................................................................................

A-8

Connector functions .......................................................................................

A-9

Appendix B. Modem information ...............................................................

B-1

Modem features .............................................................................................

B-1

Operating your modem ..................................................................................

B-3

Using the Auto Answer feature .............................................................

B-3

Disabling Call Waiting ...........................................................................

B-4

Modem commands ........................................................................................

B-5

Executing commands ...........................................................................

B-5

Command format ..................................................................................

B-5

AT commands .......................................................................................

B-6

Detail for +MS Controls ........................................................................

B-9

Extended AT commands ......................................................................

B-10

V.42bis commands ...............................................................................

B-11

Modem response codes ................................................................................

B-12

S registers .....................................................................................................

B-13

Appendix C. Monitor terminology ..............................................................

C-1

vii

Appendix D. Warranty .................................................................................

D-1

viii IBM Personal Computer User Guide

Notices

References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only IBM's product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any of IBM's intellectual property rights may be used instead of the IBM product, program, or service. Evaluation and verification of operation in conjunction with other products, except those expressly designated by IBM, are the user's responsibility.

IBM may have patents or pending patent applications covering subject matter in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to the IBM Director of Licensing, IBM Corporation, North Castle Drive, Armonk, NY 10504-1785, U.S.A.

IBM makes no representations whatsoever about any non-IBM Web site. When you access a non-IBM Web site, please understand that it is independent from IBM, and IBM has no control over the content on that Web site. In additional, a reference to a non-IBM Web site does not mean that IBM endorses or accepts any responsibility for the content, or the use, of such Web site. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojan horses and other items of a destructive nature. IN NO EVENT WILL IBM BE LIABLE TO ANY PERTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY OTHER WEBSITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

ix

Conventions used in this book

Symbols

The following list contains an explanation of the symbols used in this document.

This symbol is used when there is information you

Note:

might find especially useful. The information may also warn you about possible problems you could encounter.

This symbol is used when there is important

Attention!

information that can help you avoid damage to the hardware or software that came with your computer.

Caution!

This symbol is used when there is important information that can help you avoid potential injury.

This symbol is used when there is important Danger! information that can help you avoid the risk of

serious personal injury or death.

Highlighting

There are several ways that text is highlighted in this book. Each highlighting convention has a specific purpose.

Highlight

Purpose

 

Bold font is used to identify items on the screen

Bold

you are instructed to click or double-click. Bold

font is also used in headings, table titles, and

 

 

numbered lists.

 

 

([DPSOH

Example font is used to show text that you need to

type from your keyboard.

 

 

 

 

Italic font is used to show proper names of

Italic

programs or books. Italic font is also used in table

 

footnotes and sidenotes.

 

 

"Quotes"

Quotation marks are used to identify window,

screen, and heading names.

 

 

 

Underline

Underline font is used to call special emphasis to

a particular word or instruction.

 

 

 

x IBM Personal Computer User Guide

Safety information

Installation

The construction of the IBM Personal Computer provides extra protection against the risk of electrical shock. The IBM computer has a power cord with a three-prong plug that is required to ground metal parts. It is the responsibility of the person installing the computer to connect it to a properly grounded electrical outlet. Seek professional assistance before using an adapter or extension cord; these devices could interrupt the grounding circuit.

If the computer is connected to an electrical outlet that is incorrectly connected to the building wiring, serious electrical shock could result.

CONTINUED PROTECTION AGAINST THE RISK OF ELECTRICAL SHOCK:

For continued protection against the risk of electrical shock, follow these steps:

Connect your computer only to an electrical outlet of the correct voltage. If you are unsure about the voltage of the electrical outlet you are using, contact your local power company.

If your computer has cables other than the power cords, you must connect them before plugging the power cords into an electrical outlet. Before removing these cables, you must first unplug the power cords from the outlet.

If your computer has a telephone connection, do not touch the telephone cords when there is lightning in the area.

Do not use or store the computer in an area where it can become wet.

Make sure all replacement parts have characteristics identical or equivalent to the original parts. Other parts may not have the same safety features.

Personal injury or electrical shock may result if you undertake actions other than those specifically described in this book. This is particularly true if you try to service or repair the power supply, monitor, or built-in modem. Always refer service or repairs to qualified service personnel.

xi

Safety while working with hardware

Each time you open your computer, you must follow specific safety procedures to ensure that you do not damage your computer. For your safety, and the safety of your equipment, follow the steps for "Disconnecting your computer" on page xiii before you remove the cover of the system unit (if included with the model you purchased).

Connecting your computer

To connect your computer:

1.Turn off the computer and any external devices (such as a monitor or printer) that have their own power switches.

2.Attach a signal cable to each external device (such as a monitor or printer), and then connect the other end of the signal cable to the computer.

3.Attach communication cables (such as modem cables or network cables) to the computer. Then, attach the other ends of the cables to properly wired communication outlets.

4.Attach the power cords to the computer and any external devices (such as a monitor or printer), and then connect the other ends of the power cords to properly grounded electrical outlets.

5.Turn on the computer and any attached devices that have their own power switches.

 

To avoid shock hazard:

 

• Do not connect or disconnect any cables or

 

perform installation, maintenance, or

 

reconfiguration of this product during an

 

electrical storm.

 

• The power cord must be connected to a

 

properly wired and grounded receptacle.

 

• Any equipment to which this product will be

 

attached must also be connected to properly

Danger!

wired electrical outlets.

Electrical current from power, telephone, and communications cables is hazardous. To avoid shock hazard, use the steps described in this section to connect and disconnect cables when installing, moving, or opening the cover of this product.

Never install telephone wiring during a lightning storm

xiiIBM Personal Computer User Guide

Disconnecting your computer

To disconnect your computer:

1.Turn off the computer and any attached devices that have their own power switches.

2.Unplug all power cables from electrical outlets.

3.Disconnect all communication cables (such as modem or network cables) from communication outlets.

4.Disconnect all cables and cords from the computer; this includes power cords, signal cables from external devices, communication cables, and any other cables attached to the computer.

Do not detach the power-supply bracket from the Danger! power supply or remove any of the power-supply

screws.

Be sure to turn off the computer and monitor Caution! power switches before cleaning the computer and

monitor screen.

Modem safety information

To reduce the risk of fire, electrical shock, or injury when using telephone equipment, always follow basic safety precautions, such as:

Never install telephone wiring during a lightning storm.

Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

Use caution when installing or modifying telephone lines.

Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

Do not use the telephone to report a gas leak in the vicinity of the leak.

xiii

Lithium battery notice

Your computer uses lithium batteries. There may be Caution! a risk of fire, explosion, or burns if the batteries are

handled incorrectly.

To ensure safety:

Do not recharge, disassemble, heat, or incinerate a lithium battery.

Replace the battery with an identical or equivalent type lithium battery.

Do not throw or immerse the battery in water.

Discard used lithium batteries according to local country dispositions.

Regulatory safety notice for the CD-ROM and DVD-ROM drive

This notice contains required safety information about the CD-ROM/DVD-ROM drive in your computer (if included with the model you purchased). The CD-ROM/ DVD-ROM drive is a Class 1 laser product, and Class 1 laser products are not considered to be hazardous. The design of the laser system and CD/ROM-DVD- ROM drive ensures that during normal operation, there is no exposure to laser radiation above Class 1 level.

Please note that the CD-ROM/DVD-ROM drive does not contain any user adjustable or serviceable parts. Service on this drive should only be performed by a trained service provider.

xiv IBM Personal Computer User Guide

Laser compliance statement

Some IBM Personal Computer models are equipped from the factory with a CDROM or DVD-ROM drive. CD-ROM/DVD-ROM drives are also sold separately as options. The CD-ROM/DVD-ROM drive is a laser product. The CD-ROM/DVD-ROM drive is certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products. Elsewhere, the drive is certified to conform to the requirements of the International Electrotechnical Commission (IEC) 825 and CENELEC EN 60 825 for Class 1 laser products.

When a CD-ROM/DVD-ROM drive is installed, note the following:

Use of controls or adjustments or performance of Caution! procedures other than those specified herein might

result in hazardous radiation exposure.

Removing the covers of the CD-ROM/DVD-ROM drive could result in exposure to hazardous laser radiation. There are no serviceable parts inside the CD-ROM/DVD- ROM drive covers. Do not remove the CD-ROM/DVD-ROM drive covers.

Some CD-ROM/DVD-ROM drives contain an embedded Class 3A or Class 3B laser diode. Note the following:

Laser radiation when open. Do not stare into the Danger! beam, do not view directly with optical instruments,

and avoid direct exposure to the beam.

xv

Consignes de sécurité

Installation

La conception de fabrication de l'ordinateur personnel IBM assure une protection accrue contre les risques d'électrocution. Le PC IBM possède un cordon d'alimentation équipé d'une fiche à trois broches qui permet une mise à la terre des principaux éléments métalliques de la machine. Il incombe au responsable de l'installation de vérifier le branchement. Si vous devez installer un adaptateur ou une rallonge, faites appel à un professionnel pour ne pas risquer de créer une rupture dans le circuit de mise à la terre. Un socle de prise de courant incorrectement relié à l'alimentation électrique du bâtiment peut être à l'origine d'une électrocution.

Pour éviter tout risque de choc électrique:

Ne manipulez aucun cordon et n’effectuez aucune opération d’installation, de maintenance ou reconfiguration de ce produit au cours d’un orage.

Les cordon d’alimentation du présent produit et de tous les appareils qui lui sont connectés doivent être

branchés sur des socles de prise de courant Danger! correctement câblés et mis à la terre.

Le courant électrique circulant dans les câblés de communication et les cordons téléphoniques et d’alimentation est dangereux. pour éviter tout risque de choc électrique, respectez les consignes de la présente section pour connecter et déconnecter des câblés lors de l’installation, du retrait ou de l’ouverture du panneu de ce produit.

Protection contre les risques d'électrocution. Pour vous prémunir contre les risques d'électrocution, respectez les consignes ci-après:

Ne branchez l'ordinateur que sur un socle de prise de courant présentant la tension adéquate.

Ne branchez le cordon d'alimentation sur le socle de prise de courant qu'après avoir connecté tout autre cordon à la machine. Inversement, débranchez le cordon d'alimentation du socle de la prise de courant avant de déconnecter tout autre cordon.

xviIBM Personal Computer User Guide

Si votre ordinateur est doté d'un cordon téléphonique, ne manipulez jamais ce cordon pendant un orage.

Évitez d'utiliser et de placer votre ordinateur dans un endroit humide.

Ne remplacez un élément que par un élément identique ou possédant des caractéristiques équivalentes et équipé des mêmes dispositifs de sécurité.

Le non-respect de ces consignes peut être à l'origine de blessures ou d'une électrocution, en particulier si vous intervenez sur le bloc d'alimentation, l'écran ou le modem intégré. Confiez la maintenance et la réparation de l'ordinateur à une personne qualifiée.

Consignes de sécurité lors de la manipulation du matériel

Lorsque vous ouvrez l'unité centrale, il convient de suivre un certain nombre de consignes de sécurité afin de ne pas endommager l'ordinateur. Pour votre sécurité et celle de votre matériel, suivez les instructions de la section “Disconnecting your computer” on page xiii, avant d'ouvrir l'unité centrale (le cas échéant).

Branchement de l'ordinateur. Pour brancher l'ordinateur, procédez comme suit:

1.Mettez l'ordinateur hors tension ainsi que tout périphérique (écran ou imprimante) que vous allez connecter, qui dispose d'un interrupteur d'alimentation.

2.Connectez tous les câbles (de l'écran, par exemple) à l'ordinateur.

3.Branchez tous les câbles d'interface (par exemple, un câble téléphonique) sur des socles de prise de courant correctement mis à la terre.

4.Branchez les cordons d'alimentation sur des socles de prise de courant correctement mis à la terre.

5.Mettez l’ordinateur sous tension ainsi que tout périphérique connecté disposant d’un interrupteur d’alimentation.

Débranchement de l'ordinateur. Pour débrancher l'ordinateur, procédez comme suit:

1.Mettez l'ordinateur hors tension ainsi que tout périphérique connecté disposant d'un interrupteur d'alimentation.

xvii

2.Débranchez tous les cordons d'alimentation des prises de courant.

3.Débranchez tous les câbles (câble de téléphone, par exemple) de leurs prises.

4.Débranchez tous câbles de l’ordinateur (les cordons d’alimentation, les câbles d’entrée-sortie et tous les autres câbles qui pourraient y être connectés).

Votre ordinateur est équipé de piles au lithium. Prenez garde aux risques d’incendie, d’explosion ou de brûlures liés à une mauvaise utilisation des piles. Respectez les consignes de sécurité suivantesy:

Ne rechargez pas la pile, ne la démontez pas, ne l’exposez pas à la chaleur et ne la faites pas brûler.

Attention!

Ne la remplacez que par une pile identique ou de type équivalent.

Ne la jetez pas à l’eau.

Pour le recyclage ou la mise au rebut des piles au lithium, reportez-vous à la réglementation en vigueur.

No détachez pas le bloc d’alimentation de son Danger! support et ne retirez aucune vis du bloc

d’alimentation.

Attention!

Veillez à mettre l’ordinateur et l’écran hors tension avant de procéder à leur nettoyage.

Consignes de sécurité relatives au modem

Lors de l’utilisation de votre matériel téléphonique, il est important de respecter les consignes ci-après afin de réduire les risques d’incendie, d’électrocution et d’autres blessures:

N’intallez jamais de cordons téléphoniques durant un orage.

Les prises téléphoniques ne doivent pas être installées dan des endroits humides, excepté si le modéle a été conçu à cet effet.

xviii IBM Personal Computer User Guide

Ne touchez jamais un cordon téléphonique ou un terminal non isolé avant que la ligne ait été déconnectée du réseau téléphonique.

Soyez toujours prudent lorsque vous procédez à l’intallation ou à la modification de lignes téléphoniques.

Si vous devez téléphoner pendant un orage, pour éviter tout risque de choc électrique, utilisez toujours un téléphone sans fil.

En cas de fulte de gaz, n’utilisez jamais un téléphone situé à proximité de la fuite.

Consignes relatives à la pile au lithium

Votre ordinateur est équipé de piles au lithium. Prenez garde aux risques

Attention!

d’incenjdie, d’explosion ou de brûlures llés à une mauvaise utilisation des piles. Respectez les consignes de sécurité suivantesy:

Ne rechargez pas la pile, ne la démontez pas, ne l’exposez pas à la chaleur et ne la faite pas brûler.

Ne la remplacez que par une pille identique ou de type équivalent.

Ne la jetez pas à l’eau.

Pour le recyclage ou la mise au rebut des piles au lithium, reportez-vous à la réglementation en vigueur.

Consignes de sécurité pour l’unité de CD-ROM et de DVD-ROM

La présente consigne contient les informations de sécurité relatives à l’unité de CDROM de votre ordinateur (le cas échéant). L’unité de CD-ROM est un produit à laser de classe 1. Les produits de classe 1 ne sont pas considérés comme dangereux. Le système à laser et l’unité de CD-ROM ont été conçus de façon telle qu’il n’existe aucun risque d’exposition à un rayonnement laser de niveau supérieur à la classe 1 dans des conditions normales d’utilisation.

Veuillez noter qu’aucune pièce de l’unité de CD-ROM n’est réglable ni réparable. Ne confiez la réparation de cette unité qu’à une personne qualifiée.

xix

Conformité aux normes relatives aux appareils laser.

Certains modèles d’ordinateurs personnels sont équipés d’origine d’une unité de CD-ROM ou de DVD-ROM. Mais ces unités sont également vendues séparément en tant qu’options. L’unité de CD-ROM/DVD-ROM est un appareil à laser. Aux EtatUnis, l’unité de CD-ROM/DVD-ROM est certifiée conforme aux normes indiquées dans le sous-chapitre J du DHHS 21 CFR relatif aux produits à laser de classe 1. Dans les autres pays, elle est certifiée être un produit à laser de classe 1 conforme aux normes CDI 825 et CENELEC EN 60 825.

Lorsqu’une unité de CD-ROM est installée, tenez compte des remarques suivantes:

Pour éviter tout risque d’exposition au rayon laser, respectez les consignes de réglage et d’utilisation des commandes, ainsi que les

Attention! procédures décrites.

L’ouverture de l’unité de CD-ROM/DVD-ROM peut entraîner un risque d’exposition au rayon laser. Pour toute intervention, faites appel à du personnel qualifié.

Rayonnement laser lorsque le carter est ouvert. Évitez toute exposition directe des

Danger! yeux au rayon laser. Évitez de regarder fixement le faisceau ou de l’observer à l’aide d’instruments optiques.

xx IBM Personal Computer User Guide

Regulatory notices

North American FCC and telephone company requirements

If your IBM Personal Computer comes with a modem already installed, the following Federal Communications Commission (FCC) and telephone company requirements apply:

1.The modem adapter card is located in the back of the system unit. It complies with Part 68 of the FCC rules. A label is affixed to the built-in modem that contains, among other things, the FCC registration number, USOC, and Ringer Equivalency Number (REN) for this equipment. If these numbers are requested, see page 7-5 “Opening the system unit” to open the unit to get the FCC registration number on the modem card.Provide this information to your telephone company.

2.The REN is useful to determine the quantity of devices you may connect to your telephone line and still have those devices ring when your number is called. In most, but not all areas, the sum of the RENs of all devices should not exceed five (5.0). To be certain of the number of devices you may connect to your line, as determined by the REN, you should call your local telephone company to determine the maximum REN for your calling area.

3.If the built-in modem causes harm to the telephone network, the telephone company may discontinue your service temporarily. If possible, they may notify you in advance; if advance notice isn't practical, you will be notified as soon as possible. You may be advised of your right to file a complaint with the FCC.

4.Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper operation of your equipment. If they do, you may be given advance notice so as to give you an opportunity to maintain uninterrupted service.

5.If you experience trouble with this built-in modem, contact your Authorized Seller, or the IBM HelpCenter-PC, IBM Corporation, 3039 Cornwallis Rd., Bldg, 203, Research Triangle Park, NC 27709-2195 1-919-517-2800, for repair/ warranty information. The telephone company may ask you to disconnect this equipment from the network until the problem has been corrected, or until you are sure the equipment is not malfunctioning.

6.No customer repairs are possible to the modem.

xxi

7.The modem may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs. Contact your state public utility commission or corporation commission for information.

8.When ordering network interface (NI) service from the Local Exchange Carrier, specify service arrangement USOC RJ11C.

Canadian Department of Communications certification label

NOTICE: The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company's inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

NOTICE: The LOAD NUMBER (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device, to prevent overloading. The termination on a loop may consist of any combination of devices subject only to the requirement that the sum of the LOAD NUMBERS of all the devices does not exceed 100.

xxii IBM Personal Computer User Guide

Étiquette d'homologation du ministère des Communications du Canada

AVIS : L'étiquette du ministère des Communications du Canada identifie le matériel homologué. Cette étiquette certifie que le matériel est conforme à certaines normes de protection, d'exploitation et de sécurité des réseaux de télécommunications. Le ministère n'assure toutefois pas que le matériel fonctionnera à la satisfaction de l'utilisateur.

Avant d'installer ce matériel, l'utilisateur doit s'assurer qu'il est permis de le raccorder aux installations de l'entreprise locale de télécommunications. Le matériel doit également être installé en suivant une méthode acceptée de raccordement. L'abonné ne doit pas oublier qu'il est possible que la conformité aux conditions énoncées ci-dessus n'empêchent pas la dégradation du service dans certaines situations.

Les réparations de matériel homologué doivent être effectuées par un centre d'entretien canadien autorisé désigné par le fournisseur. La compagnie de télécommunications peut demander à l'utilisateur de débrancher un appareil à la suite de réparations ou de modifications effectuées par l'utilisateur ou à cause d'un mauvais fonctionnement.

Pour sa propre protection, l'utilisateur doit s'assurer que tous les fils de mise à la terre de la source d'énergie électrique, des lignes téléphoniques et des canalisations d'eau métalliques, s'il y en a, sont raccordés ensemble. Cette précaution est particulièrement importante dans les régions rurales.

Avertissement : l'utilisateur ne doit pas tenter de faire ces raccordements luimême, il doit avoir recours à un service d'inspection des installations électriques ou à un électricien, selon le cas.

AVIS : L'INDICE DE CHARGE (IC) assigné à chaque dispositif terminal indique, pour éviter toute surcharge, le pourcentage de la charge totale qui peut être raccordé à un circuit téléphonique bouclé utilisé par ce dispositif. L'extrémité du circuit bouclé peut consister en n'importe quelle combinaison de dispositifs pourvu que la somme des INDICES DE CHARGE de l'ensemble des dispositifs ne dépasse pas 100.

xxiii

North American Federal Communications Commission

(FCC) Statement

IBM Personal Computer machine types 2196, 2197, and 6344

The following statement applies to this IBM product. The statement for other IBM products intended for use with this product will appear in their accompanying manuals.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult an IBM authorized dealer or service representative for help.

Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Proper cables and connectors are available from IBM authorized dealers. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

xxiv IBM Personal Computer User Guide

Responsible Party:

International Business Machines Corporation

New Orchard Road

Armonk, NY 10504

Telephone: 1-919-543-2193

Tested To C om ply

W ith FC C S tandards

FO R H O M E O R O FFIC E U SE

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de classe B est conforme la norme NMB-003 du Canada.

European Community Directive Conformance Statement

This product is in conformity with the protection requirements of EU Council directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility.

IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-IBM option cards.

Trademarks

The following terms are trademarks or registered trademarks of the IBM corporation in the United States or other countries or both:

HelpCenter

HelpWare

IBM

PS/2

OS/2

Microsoft and Windows are trademarks or registered trademarks in the United States, other countries or both.

Other company, product, and service names may be trademarks or service marks of others.

xxv

Year 2000 Notice Information

14 January 1999

Notice: Year 2000 readiness status of certain software that might be included with your IBM computer.

IBM has included with your IBM computer selected software products that are supplied by independent software vendors (also known as ISVs). As of the date of this notice, some software vendors have not designated as ready for the Year 2000 some versions of their software products as distributed. This means that

(a) the software requires updates to become Year 2000 ready, compliant, or compliant with minor Issues (as defined by the vendor) or (b) the vendor had not yet published Year 2000 readiness or compliance status.

The software products that the software vendors had not designated as Year 2000 ready as distributed include (but are not limited to) the following software products or certain national language versions or service releases of such software products:

Product

Web site address

AOL

http://www.aol.com/info/year2000.html

(by America Online)

CompuServe

(by CompuServe httq://www.compuserve.com/content/cs_y2kfaq.asp Interactive Services)

Internet Explorer 3.x, 4.x

http://www.microsoft.com/technet/topics/year2k/default.htm

(by Microsoft)

Netscape Navigator 3.x 4.0x

http://www.netscape.com/products/year2000/index.htm

(Netscape)

Office Small Business Edition

http://www.microsoft.com/technet/topics/year2k/default.htm

(by Microsoft)

Prodigy Internet

http://y2k.prodigy.net/

(Prodigy Communications)

Windows 95

http://www.microsoft.com/technet/topics/year2k/default.htm

(by Microsoft)

Windows 98

http://www.microsoft.com/technet/topics/year2k/default.htm

(by Microsoft)

Windows NT Workstation 4.0

http://www.microsoft.com/technet/topics/year2k/default.htm

(by Microsoft)

xxvi IBM Personal Computer User Guide

The software products listed above are applicable to a variety of IBM computer products, and not all of them might be included with your particular IBM computer model.

Contact the software vendor directly for the most current information about the Year 2000 status of their products. The software vendors' Web sites are often the best source of current information. Software vendors post new information and software fixes on their Web sites from time to time as they become available. It is possible that a software vendor might have already posted such updates to their products by the time you receive this notice. You are solely responsible for determining the applicability of any software updates from the software vendors, obtaining them from the software vendors, and installing them.

IBM is providing this information to assist you in your assessment of the Year 2000 status of your computer environment. It is important that you prepare to address any issues that might affect the readiness of your overall computer environment. Unless your computer hardware, software, and data are all Year 2000 ready, the computer system or software might not be able to differentiate between the year 1900 and the year 2000, which can lead to serious errors in data and calculations.

As you make the Year 2000 assessment of your computer, be sure to check the Year 2000 readiness of all software installed on the system, not just the software included with your computer. Also, note that some tools designed to check Year 2000 readiness might not detect updates made to software after it was first distributed by the software vendor. While somewhat confusing, this provides a conservative approach. If a software product is designated as having minor issues, you should evaluate how the issues might affect your use of the software. Helpful information about the Year 2000 challenge and the readiness status of IBM computers is available at www.ibm.com/pc/year2000. Check periodically for updated information.

THE DATA IN THIS DOCUMENT OR RELATED COMMUNICATIONS IS PROVIDED ON AN "AS IS" BASIS FOR INFORMATION PURPOSES ONLY. IN ADDITION, ALL WARRANTIES ARE HEREBY EXPRESSLY DISCLAIMED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FlTNESS FOR A PARTICULAR PURPOSE.

xxvii

This communication and other past and present information provided by IBM regarding Year 2000 and products and services offered by IBM are "Year 2000 Readiness Disclosures" under the Year 2000 Information and Readiness Disclosure Act of 1988, a United States statute enacted on 19 October 1998. IBM's Year 2000 Internet Web site pages have been and will continue to be IBM's primary method for communicating Year 2000 information about IBM products and services. Information regarding non-lBM products and services are "Republications" under the Act, based on infomation supplied by other companies about the products and services they offer. IBM has not independently verified the contents of these republications and takes no responsibility for the accuracy or completeness of information contained within them.

The references to certain software vendors' products in this notice do not imply that other software vendors' products, preinstalled in or included with the purchase of your IBM computer, are Year 2000 ready. Contact each software vendor if you wish to assess the Year 2000 status of their products.

xxviii IBM Personal Computer User Guide

Ergonomics

Arranging a comfortable and productive work area

V iew ing D istance

Low er

B ack

S upport

S eat

H eight

Note:

The computer you purchased may have components which are different from those shown here.

Arranging your work area

When you arrange your computer, position your monitor and keyboard directly in front of you. Place the mouse close to the keyboard so that you can use it without stretching or leaning over to one side.

The system unit is usually kept on the floor under or beside your desk. Be sure to place it in an area that will not block the space you need to put your legs under the work surface.

Organize your desk to reflect the way you use work materials and equipment. Place the things that you use most regularly, such as a mouse or telephone, within the easiest reach.

xxix

Choosing a chair

You should adjust your chair so that your thighs are horizontal and there is support for your lower back. Your feet should rest flat on the floor or a foot rest when you are seated and using your keyboard.

Positioning the monitor

Place the monitor at a comfortable viewing distance. You can also use the length of your arm to determine a comfortable viewing distance.

Adjust your monitor so the top of the screen is at, or slightly below, eye level.

Keep the screen clean. For cleaning instructions, refer to the documentation that came with your monitor.

If you place the monitor near window, consider using curtains or blinds to minimize glare from sunlight. Also be sure to keep the monitor perpendicular to the windows to reduce glare when the curtains or blinds are open. Try to avoid placing the monitor directly in front of a window.

Use dim room lighting. If you need more light on your work, you should position the light so it shines on your work surface but not onto the monitor screen.

Use the monitor controls to adjust the screen's brightness and contrast levels to a comfortable level. You may have to do this more than once a day if the light in the room changes. For monitor control adjustment instructions, refer to the documentation that came with your monitor.

When your eyes focus on a specific object for a long period of time, they may become tired. If you spend a lot of time looking at your screen, remember to take frequent breaks. Look up periodically and focus on an object that is further away. This will give the muscles in your eyes a chance to relax.

Positioning the keyboard

Make sure the keyboard height is comfortable for typing.

When you type, the keyboard should be positioned so that your arms are relaxed and comfortable, and your forearms are roughly horizontal. Your

xxx IBM Personal Computer User Guide

shoulders should be relaxed and not hunched up.

Type with a light touch, keeping your hands and fingers relaxed. Your wrists should also be straight.

Positioning the mouse

Position your mouse on the same surface as your keyboard so that they are at the same level. Allow enough space so that you can use your mouse without stretching or leaning over.

When you use the mouse, hold it lightly with all your fingers and click gently. Move the mouse with your entire arm instead of only using your wrist.

For more detailed information and tips about how to use your computer, refer to the online help on your computer or visit the IBM Healthy computing Web site at

http://www.pc.ibm.com/ww/healthycomputing/

xxxi

xxxii IBM Personal Computer User Guide

Part 1. Learning about this book

This part contains an introduction to the User Guide. Read this part to understand how to use this book and where to go if you need additional information.

This part contains the following chapter:

"Chapter 1. Using this book" on page 1-1

This chapter explains how the book is organized. It also points you to additional sources of information that are not contained in this book.

Chapter 1. Using this book

The User Guide contains general information for all users of an IBM Personal Computer. Once you have taken your computer out of the box and connected all the components, you can use this book as a guide to your computer's hardware and as a problem-solving tool.

The topics in this book range from an introduction of important hardware features to instructions for reconfiguring or upgrading your computer. In addition, if you experience a problem with your computer, this book can guide you to a solution.

This book may include information for several models. If the model you purchased did not come with some of the hardware mentioned in this book, you will not be able to use the software functions associated with that hardware.

How this book is organized

This book contains the following parts and chapters:

Part 1: Learning about this book

This part contains information to help you use the User guide. It contains the following chapter:

”Chapter 1. Using this book” on page 1-1

This chapter contains information about the book’s contents and organization. It also points you to other documents or online resources for more information.

Part 2: Support information

This part contains the general information that you should know in case you need assistance.

”Chapter 2. HelpWare support and services” on page 2-1

This chapter describes the HelpWare offerings, when you might need to use them, and the telephone numbers for obtaining service.

Using this book 1-1

”Chapter 3. Express Maintenance” on page 3-1

This chapter contains information about the Express maintenance service available in some countries.

Part 3: Controlling system settings

This part contains information to help you configure or reconfigure the hardware and hardware features that were installed in your computer at the factory. It includes the following chapters:

”Chapter 4. Getting started” on page 4-1

This chapter contains instructions for making adjustments to the monitor and the system volume settings on your computer. It also provides information to help you connect your computer to a printer or to the Internet.

”Chapter 5. Power management features” on page 5-1

This chapter describes the software shutdown and suspend features of your computer for more efficient power management. It also tells about the monitor standby feature under Windows 98.

”Chapter 6. BIOS Setup configuration” on page 6-1

This chapter provides instructions for using the Setup Utility, where you can view or change your system’s configuration.

Part 4: Upgrading and replacing hardware

This part contains information to help you add to or change the hardware that was installed in your computer at the factory. It contains the following chapters:

”Chapter 7. Preparing to upgrade” on page 7-1

This chapter contains information to help you prepare to add or replace adapter cards, drives, and system board components in your system unit.

”Chapter 8. Adding and removing adapter cards and drives” on page 8-1

This chapter contains instructions for adding and removing adapter cards and drives.

”Chapter 9. Adding and replacing system board components” on page 9-1

1-2 IBM Personal Computer User Guide

This chapter contains instructions for adding and replacing hardware components on your system board.

Part 5: Troubleshooting

This part contains information to help you respond to problems with the hardware, software, and features installed in your computer at the factory. It contains the following chapter:

”Chapter 10. Diagnosing and recovering from problems” on page 10-1

This chapter provides troubleshooting information, including error code and message interpretations. It also includes information to help you recover factory-installed programs and files.

Part 6: Technical reference

This part contains technical information that you might need if you upgrade your computer’s hardware or use a modem. It contains the following appendices:

”Appendix A. Specification tables” on page A-1

This appendix contains specific memory, address, interrupt, channel, and port specifications. It also includes connector information.

”Appendix B. Modem information” on page B-1

This appendix contains information about modems, including AT command set information that you can use if you decide to operate your modem from a Windows 98 DOS box prompt.

”Appendix C. Monitor terminology” on page C-1

This appendix contains definitions of some of the terms generally used to describe monitor characteristics.

”Appendix D. Warranty” on page D-3

This appendix contains the IBM hardware product warranty for your computer.

The book also contains an index.

Using this book 1-3

Where to find more information

The following publications and online documentation contain more information about your computer:

Setup Poster. This poster contains instructions to help you unpack, set up, and start using your computer.

Online documentation. Your computer comes with different types of online documentation. The software that came preinstalled on your computer may include online tutorials and exercises that can help you learn how to use your computer. Help is also available as you use your software. In most software, you can press F1 for help.

From the Windows 98 desktop, you can search for specific help topics about your computer.

To start the Windows 98 help system, follow these steps:

1.Click on the Start button on your desktop.

2.Move your mouse pointer to the Help option and click on it.

1-4 IBM Personal Computer User Guide

Part 2. Support information

This part contains the various support and services the IBM HelpCenter provides.

This part contains the following chapters:

"Chapter 2. HelpWare support and services" on page 2-1

This chapter contains details on the IBM HelpWare support and services. It tells you what to do in case you need computer-related assistance or information.

"Chapter 3. Express Maintenance" on page 3-1

This chapter contains information about the Express maintenance service available in some countries.

Chapter 2. HelpWare support and services

The following support and service information applies only to machine types 2196 and 2197. For

Note: other machine types, refer to the support and services information that was provided with the computer.

What do I do first?

What is IBM HelpWare?

IBM HelpWare is a comprehensive set of technical support and service options.

From 30-day "Up and Running" support to help with popular programs, IBM HelpWare has a variety of services and solutions for you. These options are available from IBM whenever you need help for as long as you own your IBM Personal Computer. Even when your software support expires, HelpWare will still be there to support you with services available for purchase.

Read on to find out when and what methods of support are available at no additional charge and when charges will apply.

Need quick help?

There are two ways to get help quickly from IBM:

Internet

Refer to the section titled ”How do I get help electronically?” on

 

page 2-4 for the Internet address for your country or region.

Telephone

Refer to the section entitled ”How and when do I contact the

 

IBM PC HelpCenter?” on page 2-5 for information about the

 

telephone services of HelpWare.

HelpWare support and services 2-1

What can I do on my own?

Sometimes you can quickly solve problems that you may have with your computer. We have given you several different methods you can use to solve problems on your own. If you need to, you can still contact IBM for support. There is more information about telephone support in “How and when do I contact the IBM PC HelpCenter?” on page 2-5.

Printed documentation

The documentation that came with your computer contains information about troubleshooting hardware and software problems. This information begins with the quick step-by-step guide on page 10-6, which can help you diagnose hardware and software problems. Once you know the nature of the problem, you can follow the instructions in the ”Solving hardware and software problems” on page 10-7. Just match the description or error code with your question and follow the instructions to solve the problem!

Online documentation

Your computer also came with several online resources that you can use to solve problems.

Help files

The operating system and most preinstalled programs in your computer contain online help files. These files may contain information about upgrading hardware, using software and many other common computer tasks. The Help files also contain information for questions on how to solve problems and prevent future trouble.

Readme files

Most operating systems and software programs also come with a file named README.TXT. This is a text file that contains important information about the program. You can read README.TXT files by opening them in any text file editor on your computer. If an README file is provided, it is named README.TXT

2-2 IBM Personal Computer User Guide

Software

Your computer comes with several software programs which can help you solve problems or find answers to your questions.

Diagnostics

Your computer comes with a diagnostic program which can help identify problems you may have with your system. You can run the PC Doctor diagnostic program from the PC-Doctor folder in the Windows programs menu or from the Product Recovery and Diagnostics disc.

The Windows version of PC Doctor works through the Windows operating system to find system software problems. The Product Recovery and Diagnostics disc contains the MS-DOS version of the PC Doctor diagnostics program, which performs tests directly on the hardware. It is important to run both versions of the PC Doctor program before you contact the IBM HelpCenter.

IBM Update Connector

This program allows you to connect to the IBM PC HelpCenter to receive updates for some of the software that came with your system and download them. Once you have received the files, you can begin the automated installation process. IBM Update Connector is available to registered customers during the warranty period at no additional charge. Telephone line charges may apply.

HelpWare support and services 2-3

How do I get help electronically?

Electronic support

There are many different ways to receive technical support and information if you have questions or problems. Electronic support is easy to use, quick, and very thorough. Best of all, the only charges that typically apply are the ones you pay to your telephone company or the company you use to log onto the World Wide Web. The following are some of the electronic support options you can use.

Internet

You can use the Universal Resource Locator (URL) to contact us on the Internet. When you link to the IBM computer support home page, you can search for technical tips, download updated drivers and find out about many other things.

You can visit the IBM computer support site at the following URL: http://www.ibm.com/pc/support

You can access the IBM Online Assistant from the Web sites. The IBM Online Assistant can help you diagnose and resolve many common technical problems. To use the Online Assistant, you must first connect to the IBM Support page and complete a personal profile.

2-4 IBM Personal Computer User Guide

How and when do I contact the IBM PC HelpCenter?

What help can I get by telephone?

Sometimes you may have a problem that you just can't solve and we understand that it can be frustrating. This document contains several problem-solving options you can use. See the ”Quick problem solving chart” on page 10-6 for troubleshooting information before you call the IBM PC HelpCenter. If you have completed the problem-solving steps in the "Troubleshooting" chapter and you still need help, you may need to call the IBM PC HelpCenter.

System experts are available to help answer your questions. Depending upon the type of problem, there may be charges for some calls and not for others. This section contains information about which calls you will be charged for and which calls you will not. You will be required to register your computer to receive telephone support.

Make sure you write down your date of purchase and

Note:

keep your receipt in a safe place. You may be required to present your proof of purchase to receive service under your hardware product warranty.

30-day "Up and Running" support

If you have questions about setting up your system, we're here to help. Within the first 30 days that you have your computer, you can call us at no additional charge to ask questions about:

setting up your system and attaching a monitor and printer

starting the preinstalled operating system

starting the preinstalled and bundled software programs

Long distance charges might apply. We will calculate the 30 days from the date of purchase.

HelpWare support and services 2-5

Software technical support

If you need help setting up or installing the preinstalled or bundled software programs during the 30-day "Up and Running" support period, technical support representatives will help you install (or reinstall) the software that came with your computer if necessary. They will ensure that the program is successfully installed so you can start the program. Support for your "how to" questions about software programs is available for a fee. For more information, see “How and when do I purchase additional support?” on page 2-9.

To find the machine type, model number, and serial Note: number, open the drive-access door and look in the

bottom right corner.

Additional support

There are times you may need additional assistance after the 30-day "Up and Running" support period. You may also require "How to" help and support as you use your computer. IBM PC HelpCenter technicians can assist you for a fee. For more information, see “How and when do I purchase additional support?” on page 2-9.

Hardware warranty service

In some cases, the computer that you purchased may not function as warranted. If this happens, during the period of your warranty, the IBM PC HelpCenter will arrange for warranty service for IBM factory-installed hardware.

Your computer is subject to the terms of the IBM hardware product warranty and IBM Program License Agreement which are included with your computer. Please read these terms carefully.

If your computer needs to be serviced, please provide the servicer with the Product Recovery and Diagnostics disc that came with your computer. This will help the servicer to complete the required service.

If your computer is having a problem that is not covered by the warranty, see “How and when do I purchase additional support?” on page 2-9.

If your call is not covered by 30-day "Up and

Note:

Running" support or the warranty, you will be required to provide a major credit card number for support.

2-6 IBM Personal Computer User Guide

Before you call...

The information in the following three steps will provide the IBM PC HelpCenter technical support representative with valuable information that will assist him or her when handling your call. It will also help reduce the amount of time it takes to diagnose problems and answer questions.

1.Register your computer with the online IBM Registration form that came installed on your computer.

2.If possible, run both the DOS version and the Windows version of PC Doctor Diagnostics. Save and print the log files created by both the DOS and Windows versions of diagnostics so that you can provide these for the technical support representative to review. (The log file created by the Windows version is automatically saved in C:\PCDR\detailed.txt.) For information on how to use the PC Doctor Diagnostics, refer to ”IBM Diagnostic Programs” on page 10-20.

3.If you have not already done so, you will be required to register your computer the first time you contact IBM. You will be required to provide the following information:

Neme

Address

Telephone number

Machine type and model

 

(located on the front

panel, behind the door)

 

 

 

 

Serial number

 

 

(located on the front panel,

behind the door)

 

 

 

 

Registrationnumber

 

 

 

 

 

(when you receive one)

 

 

 

 

Date of purchase

 

 

 

 

 

description of the problem

exact wording of any error messages

system hardware and software configuration information for your system

If your call is not covered by 30-day "Up and Running" support or the hardware product warranty, you may be required to provide a major credit card number for support. You will not be billed if it is determined that your call is covered under the "Up and Running" support or the IBM hardware product warranty.

HelpWare support and services 2-7

Please be at your computer when you call.

If your country or region is not listed, contact your IBM reseller or IBM marketing representative.

Country/Region

Phone Number

Hours of Operation

 

 

 

Australia

13-14-26

9am - 9pm (EST - Australia) 365 days a year

 

 

 

Austria

1 546 325 102

10am - 1pm and 2pm - 7pm CET Mon - Fri

 

 

 

Belgium (Dutch)

02-714-4504

9am - 9pm CET Mon - Fri

 

 

 

Belgium (French)

02 714-3503

9am - 9pm CET Mon - Fri

 

 

 

Canada

1-800-565-3344

24 hours a day, 7 days a week (excluding holidays)

 

 

 

Denmark

3525-6904

9am - 9pm CET Mon - Fri

 

 

10am - 7pm CET Sat

 

 

 

Finland

(09) 2294 3004

8am - 8pm CET Mon - Fri

 

 

 

France

01-6932-4004

9am - 9pm CET Mon - Fri

 

 

 

Germany

069-6654-9004

10am - 1pm and 2pm - 7pm CET Mon - Fri

 

 

 

Ireland

01-8159208

9am - 9pm GMT Mon - Fri

 

 

 

Italy

02-4827-7003

10am - 1pm and 2pm - 7pm CET Mon - Fri

 

 

 

Luxembourg

298-977-5058

9am - 9pm CET Mon - Fri

 

 

 

The Netherlands

020-504-0530

9am - 9pm CET Mon - Fri

 

 

 

New Zealand

0800-446-149

9am - 9pm (EST - Australia) 365 days a year

 

 

 

Norway

2-305-0304

9am - 10pm CET Mon - Fri

 

 

12 noon - 5:30pm CET Sat & Sun

 

 

 

Portugal

01 791-5147

Voice mail only

 

 

 

Spain

91-662-4261

10am - 1pm and 2pm - 7pm CET Mon - Fri

 

 

 

Sweden

08-632-0051

9am - 9pm CET Mon - Fri

 

 

 

Switzerland (French)

0848 80 55 00

9am - 9pm CET Mon - Fri

 

 

 

Switzerland

0848 80 55 00

10am - 1pm and 2pm - 7pm CET Mon - Fri

(German)

 

 

 

 

 

Switzerland (Italian)

0848 80 55 00

10am - 1pm and 2pm - 7pm CET Mon - Fri

 

 

 

UK

01475-555 001

9am - 9pm GMT Mon - Fri

 

 

 

US and Puerto Rico

1-919-517-2800

24 hours a day, 365 days a year (Response times

 

 

may vary)

 

 

 

These services may be available for a fee. For more information about additional services, see “How and when do I purchase additional support?” on page 2-9.

2-8 IBM Personal Computer User Guide

How and when do I purchase additional support?

Purchasing additional HelpWare services

During and after the warranty period for your computer, you can purchase additional HelpWare services. Our Enhanced PC Support service includes assistance with the following items:

assistance with installing, configuring, and using selected applications

using the operating system

setting up and using multimedia drivers

You can purchase support in the following ways

All of the following support options are available in all countries unless otherwise noted. In most countries, Note: all available options are payable by credit card only.

In Australia, all options are payable by credit card, cheque, or money order.

900 number

In the United States and Canada, to receive immediate support from an IBM PC HelpCenter technical support representative you can call the 900 number. Your local telephone company will bill you by the minute for each call. Persons under age 18 must have permission of a parent or legal guardian prior to placing the call.

United

For installing and configuring in-

Monday - Friday

$2.99

(US currency) per

States

warranty IBM products: 1-900-

9am to 9pm

minute beginning after the

 

555-HELP(4357)

Eastern Time

first minute

 

For using application software

Monday - Friday

$2.99

(US currency) per

 

and for out-of-warranty IBM

9am to 9pm

minute beginning after the

 

products: 1-900-555-

Eastern Time

first minute

 

CLUB(2582)

 

 

 

 

 

 

 

 

Canada

1-900-565-9988

24 hours a day

$3.50

(Canadian currency)

 

 

 

per minute

 

 

 

 

 

HelpWare support and services 2-9

Flat rate

You may call the IBM PC HelpCenter to purchase support for a single incident or multiple incidents (in Canada, call the toll free number listed on page 2-9). The flatrate option is not available in Australia or New Zealand.

Single incident

The single call option allows you to pay a flat fee for each individual problem you need to resolve. This option is payable only by credit card.

3-incident pack

The 3-incident pack allows you to purchase a block of problem resolutions at a discount from the single incident price. This option is payable only by credit card. The

3-incident pack expires one year from the date of purchase.

5-incident pack

In Australia and New Zealand, the 5-incident pack allows you to purchase a block of problem resolutions at a discount from the single-incident price. The 5-incident help pack expires one year from the date of purchase.

10-incident pack

In the United States, Canada, Australia, and New Zealand, the 10-incident pack allows you to purchase a block of problem resolutions at a discount from the singleincident price. The 10-incident pack expires one year from the date of purchase.

An incident is a request for telephone assistance about a single question or problem. An incident may involve multiple conversations or actions which may include (but are not limited to):

your initial request

research by IBM

a call back from IBM to you

2-10 IBM Personal Computer User Guide

Requests for assistance on multiple questions or problems will be considered as multiple incidents.

To order additional support packages

Refer to page 2-7 for the phone numbers and hour of operation in your country.

In the United States and Canada, use the following part numbers when you call:

 

US Part Number

Canada Part Number

Single incident

2419720

EPCS1

3-incident pack

2419721

EPCS3

10-incident pack

2419722

EPCS10

International Warranty Service - Not Available

International Warranty Service (IWS) is an IBM program that is available on selected IBM Commercial Personal Computer products. IWS allows customers who travel or need to move products to another country to register the products with IBM's International Warranty Service Office (IWSO). Upon registering the product with the IWSO, IBM will issue a certificate that will be honored wherever IBM or IBM resellers sell and service IBM Commercial Personal Computer products. The IWS program is not available for products.

HelpWare support and services 2-11

2-12 IBM Personal Computer User Guide

Chapter 3. Express Maintenance

Customers in the United States have “Express Maintenance” which is a parts exchange service that allows IBM HelpCenter personnel to replace selected inwarranty hardware parts and ship them directly to your door. This means you will not have to completely disassemble your computer and take it to an authorized IBM servicer for repair. Some servicers function as drop-off points that may send your system to another location for repair. The phone number for Express Maintenance is 1-919-517-2800.

When you call for Express Maintenance at 1-919-517-2800, your credit card information will be requested, but it will not be billed if you return the defective part to IBM within 30 days of your receipt of the new part. If the part is not returned within 30 days, your card will be charged the full retail price of the part. Credit card information will not be made available to any one outside IBM.

Express Maintenance 3-1

3-2 IBM Personal Computer User Guide

Part 3. Controlling system settings

This part contains information to help you configure or reconfigure the hardware and hardware features that were installed in your computer at the factory. It contains the following chapters:

"Chapter 4. Getting started" on page 4-1

This chapter contains instructions for making adjustments to monitor and volume settings on your computer. It also provides information to help you connect your computer to a printer or to other computer systems, such as the Internet.

"Chapter 5. Power management features" on page 5-1

This chapter describes the software shutdown and Standby features of your computer for more efficient power management. It also tells about the monitor standby feature under Windows 98.

"Chapter 6. BIOS Setup configuration" on page 6-1

This chapter provides instructions for using the Configuration/Setup Utility, through which you can view or change your system’s configuration.

Chapter 4. Getting started

When you purchased and set up your IBM Personal Computer, it was ready for you to use the first time you turned it on. However, as you begin to use your computer, you might want to make adjustments to your monitor and volume settings for optimal comfort and performance. You might also connect your computer to a printer or the Internet.

This chapter contains the following sections to help you make these adjustments and connections:

“Controlling monitor settings” on page 4-2

“Controlling volume” on page 4-6

“Getting ready to print” on page 4-7

“Setting up communications” on page 4-8

“Configuring your computer for a connection to the Internet” on page 4-10

“Using the Rapid Access II keyboard” on page 4-11

Getting started 4-1

Controlling monitor settings

When you connected your monitor to your system unit and turned your computer on for the first time, your computer automatically selected settings for monitor performance. Depending on the monitor you have, you might want to change some of these settings for optimal performance. Using Windows 98, you can customize the screen resolution, number of colors, the size of the screen, and other properties.

If you have not done so already, follow the setup instructions on the Setup Poster to connect the monitor to the system unit. Refer to the documentation that came with your monitor for model-specific monitor information and configuration settings.

If the image on your monitor screen is scrolling, blinking, or flashing the first time you turn on your

Note:

computer, read ”Is anything displayed on the monitor?” on page 10-4 in the chapter “Diagnosing and recovering from problems”. Also, read ”Tips for choosing display properties” on page 4-4.

Getting the best performance from your monitor

Follow these guidelines to get the best performance from your monitor:

Place your monitor away from sources of magnetic interference, such as other monitors, unshielded speakers, and electric power lines. (If your computer came with speakers, those speakers are shielded.)

Keep the monitor screen clean by using a nonabrasive screen or glass cleaner. Do not spray the cleaner directly onto the screen.

Under some conditions, interference patterns, such as curved, shadowy lines can occur. If these patterns appear on your screen, change your software program's background color or design.

To extend the life of your monitor, turn it off at the end of each day.

4-2 IBM Personal Computer User Guide

Power saver feature

Your monitor documentation should indicate whether your monitor has a power saver feature. This feature may be called Display Power Management Signaling (DPMS). With DPMS, the monitor's display goes blank if you have not used your computer for a predetermined period of time. To redisplay the screen, press the shift key on your keyboard or move the mouse.

If your monitor has a power saver feature, you can set the energy saving features of the monitor in the Control Panel in Windows 98. See “Monitor standby” on page 5-6. for instructions on using this feature.

Changing display settings

The first time you turn on your computer, it automatically selects common settings for your monitor. If your monitor supports Display Data Channel (DDC), the computer automatically selects the best refresh rate your monitor can support. The refresh rate determines how quickly the screen image is drawn on the screen. This setting can be changed.

If you purchased a monitor that does not support DDC, you may want to change your monitor's refresh rate setting. With any monitor, you may want to customize one or more display properties.

Customizing display properties

In Windows 98, you can change display options such as screen resolution, number of colors, refresh rate, and the size of displayed characters.

If you need assistance while selecting display properties settings, click the question mark in the upper right corner of the window. Your mouse cursor will change into a question mark. Then click on the area you would like information about. If help information is available for the topic, it will be display at that time.

To customize your display properties:

1.Double-click on the My Computer icon on your desktop.

2.In the My Computer window, double-click on the Control Panel folder.

3.In the Control Panel window, double-click on the Display icon.

4.In the Display Properties window, click on the Settings tab.

Getting started 4-3

In the Settings tab of the Display Properties window, you can set the display properties. Some of the properties you can set are:

Colors

Lets you specify the number of colors that can be displayed on the screen.

Font size

If you click on the Advanced... button, and then click on the General tab, you can specify the size of the characters displayed on the screen.

You should generally use the default setting for font size because some programs are not designed to work with large fonts.

Screen area

Lets you specify the screen resolution. The resolution setting determines the amount of information that can be displayed on your screen. The larger the resolution setting numbers, the more you can see on your screen, but the smaller the images on the screen appear.

The values you can choose for screen area (resolution) and colors will be limited by:

Your monitor's maximum horizontal and vertical frequencies.

The amount of memory dedicated to video on the computer's system memory.

Your computer uses 4MB or more of system memory as video memory. You can select the amount of use as video memory through the Configuration/Setup utility program. See “BIOS Setup configuration” on page 6-1 for details.

Tips for choosing display properties

Of the settings that your monitor supports, you should select the ones that are most comfortable for you to work with. The highest resolution and color settings are not always best. For example:

Higher resolutions display more pels (picture elements). While this allows more text and graphics to be displayed, it makes them appear smaller. For most

4-4 IBM Personal Computer User Guide

users, 640x480 or 800x600 is a comfortable resolution setting.

When you select more colors, most software programs will slow down. Choose only as many colors as you need.

You can determine which settings are most comfortable to work with by selecting and trying each one.

While your monitor resolution may allow you to change the font size, some programs do not support large fonts. Large fonts may cause words to appear cut off or pushed together.

If attaching a monitor other than an SVGA monitor, you may need to change the Screen area in Display Properties to 640 x 480 pixels and set the Palette to 16 colors to prevent the image from scrolling, blinking, or flashing. Read ”Is anything displayed on the monitor?” on page 10-4 in the chapter “Diagnosing and recovering from problems” for the steps to restart your computer in Save mode and reconfigure your monitor.

Using the Windows Help function to select display properties

Windows Help provides instructions for choosing monitor settings. To select display properties, follow these steps:

1.From the Windows 98 desktop, click on the Start button.

2.Click on Help.

The Windows Help folder appears.

3.Click on the Index tab.

4.In the first box, type: monitor

5.The second box will automatically display a list of tasks related to the monitor. Click on the task you want; then, click on the Display button for instructions.

Getting started 4-5

Controlling volume

Depending on your model, your computer might have more than one way of controlling volume:

Front panel thumbwheel (models equipped with front audio connectors only)

The volume-control software that came with your computer

This is the only control that will affect the volume of the speakers provided with your computer.

On the CD-ROM drive at the front of the system unit

Your system may not have this volume control. If your system has this control, it will only control the headphones volume if the headphones are plugged into the CD-ROM drive front panel jack. This control has no effect on the speakers.

The control you use depends on whether you are listening to sound through the speakers or the headphones.

Adjusting the speaker volume

The volume of the speakers is controlled by a software volume-control program provided with your computer. You can access the volume control program using either of the following methods:

Rotate front panel thumbwheel (models equipped with front audio connectors only)

Click on the speaker icon on the Windows 98 taskbar located at the bottom right corner of the Windows desktop. This method allows you to control the overall volume.

Click on Start, select Programs, select Accessories, select Entertainment, and then click on Volume Control. This method starts the master Volume Control window, which allows you to adjust the volume of each audio device individually.

If no sound comes from your speakers, you might have the volume set too low or the mute function activated.

4-6 IBM Personal Computer User Guide

Getting ready to print

After you have attached your printer to your computer as described on the Setup poster, you need to install the correct printer driver for the operating system you are using. A printer driver is a file that describes the characteristics of your printer to the software. The software then uses the file to convert your text and graphics into a form that your printer can understand.

Windows 98 contains printer drivers for many popular printers. If you find that Windows 98 does not have the driver for your printer, use the printer drivers provided with the printer.

Windows Help provides instructions for installing the driver for your printer. To access these instructions, follow these steps:

1.From the Windows 98 desktop, click on the Start button.

2.Click on Help.

3.The "Windows Help" folder appears.

4.Click on the Index tab at the top of the folder.

5.In the first box, type: printer

6.The second box automatically displays a list of tasks related to the printer. Click on Printer setup, click on the Display button, and then click on To set up a printer for instructions.

7.As you follow the instructions, you will need to indicate:

The manufacturer and the model of your printer. If you do not see the manufacturer or model name of your printer in the list, see if your printer came with a diskette or CD-ROM that has a driver for Windows 98. If so, follow the instructions for using the diskette or CD-ROM.

Or, your printer may have an emulation mode that allows it to print like one of the printers in the list. Look in the documentation that came with your printer to find information on emulation modes. Then select the name of one of the printers it can emulate in this list.

The default port for your printer. Select the LPT1: Printer port option.

Getting started 4-7

Setting up communications

If your computer has a fax/data modem, it can communicate with other computers and fax machines.

Some IBM personal computers have a modem already installed. However, if your computer package comes with a modem but it is not installed, open the system and install the modem first. Refer to sections ”Opening the system unit” on page 7-5 and ”Adding and removing adapter cards” on page 8-4 for instructions.

Before your computer can use its modem, you must complete the procedures in the following sections:

Connecting your modem to the telephone network

Configuring your communications software

Connecting your modem to the telephone network

Modems are designed to operate over the public switched telephone network (PSTN or PSN). This is an analog network commonly used by most households. Connect the modem to an analog network only. If you are not sure about your telephone line, contact your local telephone company.

Before you connect your modem to a telephone network, read the safety notices in “Safety information” on page xi.

Excessive voltages can occur on telephone lines, especially during lightning storms. To avoid any possible damage to sensitive electronic parts, unplug the computer and the

telephone cords during such storms. Attention! • Some businesses, schools, and buildings have

digital telephone systems, known as digital private branch exchange (PBX) systems. These systems do not work with the modem. Connecting your modem to a digital telephone system might damage the modem.

4-8 IBM Personal Computer User Guide

The telephone line your modem uses cannot be used for any other purpose while the modem is operating. Any interruption on the line your computer is using will stop computer communications. Do not pick up a telephone on the same line your computer is using. You must also disable any Call Waiting features on your telephone service. Contact your local telephone company for information about how to disable Call Waiting. Your telephone company might have a dialing sequence procedure that lets you temporarily suspend Call Waiting.

If your computer's telephone line connection is interrupted during modem operation, you must clear the telephone line and restart the communication. If you were sending a fax, you must resent the fax. If you were dialed into a network (communicating with other computers), you must redial.

Configuring your communications software

Your computer can run software that allows you to use the system as a fax machine. To configure your computer to operate as a fax machine, see the Windows 98 online help.

Your computer also comes with software that lets you connect to the Internet. Proceed to the next section “Configuring your computer for a connection to the Internet.”

If you decide not to use a communications software program, you can still use your modem. See ”Modem commands” on page B-5 for information about typing AT commands in a Windows 98 Terminal program or a Windows 98 DOS box. If you need more information about modems, see “Modems features” on page B-1.

Getting started 4-9

Configuring your computer for a connection to the Internet

If your computer is equipped with a modem, you can connect to the Internet. Before you configure your Internet software, you must first connect your computer to a telephone network (see “Setting up communications” on page 4-8).

Your computer comes with two Web browsers: Microsoft Internet Explorer and Netscape Navigator. If you choose to use Netscape Navigator, you must first install it. To install NetScape Navigator, click on the Install Netscape icon on the Windows desktop and follow the instructions on the screen. After the program has been installed, a Netscape icon will be on the desktop.

You can connect to the Internet using The Microsoft Network, or any other Internet service provider. Internet service provider and line charges may apply.

The IBM Internet Connection Services

The IBM Internet Connection Services is IBM's online service that gives you easy access to the Internet. Once you have configured your computer to connect to the Internet, you can access a wide variety of online information. Other online services include electronic mail, news groups (BBS), World Wide Web, and a lot more.

Follow these steps to connect to the Internet through the IBM Internet Connection Services.

1.Click on the Netscape icon or on the Internet Explorer icon on your Windows 98 desktop.

If you don't find the Netscape icon on your desktop, proceed to the next section “The Microsoft Network.”

2.When the IBM Internet Connection Services screen appears, click on Sign up... to display the online instructions on how to set up your computer.

3.Follow the online instructions. If you need assistance, press the F1 key to display the online help.

4-10 IBM Personal Computer User Guide

The Microsoft Network

You can also use a Windows 98 program to configure a dial-up connection to The Microsoft Network. Follow these steps if you want to become a member of The Microsoft Network.

1.From the Windows 98 desktop, double-click on the Setup MSN Internet Service icon.

2.Follow the online instructions. If you need assistance, press the F1 key to display the online help.

The Internet Connection Wizard

Your computer comes with a program that guides you through the steps for connecting to the Internet. You can use this program, called a wizard, to set up an Internet connection using The Microsoft Network or any other service provider.

Follow these steps to use the Internet Connection Wizard:

1.From the Windows 98 desktop, click on the Start button.

2.Select Programs, select Accessories, and then select Communications.

3.Click on the Internet Connection Wizard option.

The wizard lists the information that you need to collect for your connection and then takes you through the steps required to connect. Follow the onscreen instructions. If you need assistance, press F1 to display the online help.

Using the Rapid Access II keyboard

The Rapid AccessTM keyboard features special buttons for your convenience.

The button provide shortcuts on the keyboard to start a program, open a file, or perform a specific function when you press them. These key enable you to go straight to a file, program, or Internet address with the press of a button instead of having to click an icon, search for the program in the Start menu, or type an internet address in your browser.

Getting started 4-11

Some of the Rapid Access buttons are preset to support important functions on your computer (Mute, Volume, and CD/DVD controls); these cannot be changed.

There are seven color-coded Rapid Access buttons positioned across the top of the keyboard. Some of these buttons are preset to start certain programs on your computer. The preset functions are printed on the label above the buttons. You can keep these settings, or customize five of the buttons to start any program or file you want. For example, if you enjoy playing Solitaire, you can customize a Rapid Access Button to open the Solitaire program. The Help and Standby buttons are permanently programmed.

To customize a Rapid Access Button:

1.From the windows desktop, click Start.

2.Select Settings, and then click Control Panel.

3.Double-click Keyboard (Rapid access). The Rapid Access Keyboard Customization program starts.

4.Follow the instructions on the screen.

To learn more about the Rapid Access keyboard, click Help.

4-12 IBM Personal Computer User Guide

Chapter 5. Power management features

Your computer is compliant to ACPI (Advance Control Power Interface) and the APM (Advance power Management) functions. It will enter a power-saving mode according to the power management option you specify.

You can set up the power management option in the BIOS (Basic Input Output system) Setup menu or in Windows 98. See ”Power Management Setup” on page 6- 16 for setting power management through the BIOS.

Your computer supports the following power management features:

Software shutdown. Your computer can be powered off using either Windows 98 or the power button on the front of the system. To avoid data loss, it is recommended that you use Windows 98 when you shut down the computer. The power indicator light is off when the computer is shut down.

System standby. This feature allows you to put your computer into a lowpower state and then resume operation from where you left off. You can put the system into standby mode using the Windows 98 Start menu or using the power button. (See “Chapter 5: Using the power button” on page 5-3 before attempting to use the power button for standby mode.) The system also will enter the standby mode using the setting in the "Power Management" function of Windows 98.

Monitor standby. This feature allows the monitor to save energy when you are using Windows 98 Standby. On models equipped with the Rapid Access Keyboard II, you also can press the Standby button.

Power management features 5-1

Software shutdown

Using the software shutdown feature

Follow these steps to use the software shutdown feature:

1. Click on the Start button on the lower left corner of the Windows 98 screen.

Make sure that you have saved your work before

Note:

doing the next step. Selecting Shut Down...

completely turns off the computer and all unsaved data will be lost.

2.Click on Shut down... to display a confirmation screen with a list of options.

3.Select the option Shut down. Then click on OK.

5-2 IBM Personal Computer User Guide

System Standby

Your computer supports the system Standby feature. This feature lets the computer enter a low power state. You can put the system in Standby mode in serveral ways:

using the Windows 98 Start menu

using the power button

pressing the Standby button (models equipped with Rapid Access Keyboard II only)

Under standby mode, programs that are running will go to a standby state but will not shut down. The power indicator light will flash approximately once per second.

Using the Windows 98 Start menu

Follow these steps to bring the system in standby mode using Windows 98:

1.From your Windows 98 desktop, click on the Start button.

2.Click on the Shutdown option.

3.Click on the Stand by option.

4.Click on OK.

Using the power button

Windows 98 enables you to set your power button to one of two modes: shutdown or standby. Your computer is preset to the shutdown mode. To change the powerbutton mode, do the following:

1.From the Windows desktop, click on the Start button.

2.Select Settings; then, click on Control Panel.

3.Double-click on the Power Management icon. The Power Management Properties window opens.

4.Click on the Advanced tab.

5.In the Power button area, locate the When I press the power button on my computer field, select either Shutdown or Standby, and then click on OK.

Power management features 5-3

After making the necessary setting change in Setup, you can use the power button to enter system Standby mode by pressing the button for less than four seconds while the computer is on.

Note:

The above step works only when the system is already on.

Take note of the following when using Standby feature.

When the system is in "normal on" state:

Pressing the power button for more than four seconds turns off the system power.

Pressing the power button for less than four seconds brings the system into Standby mode.

Any normal IRQ event, such as a modem ring in, wakes up the system from Standby mode and turns it to the "normal on" state.

Take note that, while the system is in Standby mode, Note: pressing the power button for less than four seconds

does not wake the system up.

When the system is in "normal off" state:

Pressing the power button, regardless of the length of time you press it (less than or more than four seconds), simply turns the system power on.

5-4 IBM Personal Computer User Guide

Using the Power Management feature in Windows 98

Follow these steps for power management:

1.Double-click on the My computer icon.

2.Double click on the Control Panel icon.

3.Double-click on the Power Management icon.

The power management options are available from this menu.

Power management features 5-5

Monitor standby

Windows 98 provides a monitor energy saving feature. If your monitor supports this function (see your monitor documentation for information), perform the following steps to set the power saving features of your monitor.

1.Click on the Start button on your desktop.

2.Select Settings, then click on Control Panel.

You can also double-click on the My Computer icon to display the My Computer window. Double-click on the Control Panel icon.

3.From the Control Panel window, double-click on the Display icon to show the Display Properties window.

4.Select the tab Screen Saver.

5.On the lower section where you see Energy saving features of monitor, click on the Settings... box. The Power Management Properties window opens.

6.Specify the number of minutes before the monitor enters standby or completely shuts off, and then click on OK.

When the monitor is in standby, press any keyboard key or move the mouse to take the monitor out of standby.

5-6 IBM Personal Computer User Guide

Chapter 6. BIOS Setup configuration

Your IBM Personal Computer is already configured for immediate use. You can view your computer’s configuration settings using the Configuration/Setup Utility and the Windows 98 Device Manager.

You can also use these configuration utilities to change some configuration settings. For example, if you add or replace hardware inside your system unit, you might need to verify or update specific settings. For information about working with your system unit’s hardware, see “Part 4: Upgrading and replacing hardware”.

This chapter contains the following sections to help you reconfigure and optimize your computer:

”Configuration/Setup Utility overview” on page 6-2

”Entering Setup” on page 6-4

”Working with the Setup menus” on page 6-5

”Setup parameters” on page 6-9

”Using other configuration utilities” on page 6-20

BIOS Setup configuration 6-1

Configuration/Setup Utility overview

The Configuration/Setup Utility lets you view and change important information about your computer and its hardware. You might need to use Setup if you upgrade the hardware in your computer or if you get an error message while using your computer.

Note:

For simplification, the Configuration/Setup Utility will be referred to simply as “Setup” throughout this handbook.

In most circumstances, when you add or replace hardware in your system unit, your computer’s Basic Input/Output System (BIOS) detects the hardware changes and updates Setup parameters automatically. In some cases, however, you might need to manually change the configuration information in Setup. If you add or remove hardware, an online message may ask you to check Setup to verify that automatic detection made the correct configuration changes.

You can use the Setup menus to view information about your system’s hardware configuration. In general, the Setup menus contain information on the following:

Processor type and speed

System memory

Diskette, hard disk, and CD-ROM drives

Serial and parallel ports

Plug and Play options

Startup options

Model information

Date and time settings

Security options

Power management options

6-2 IBM Personal Computer User Guide

Some of the parameters and related settings in Setup are for reference only, such as those items in the System Summary and Product Data menus. Refer to the section “Viewing system information and product data” on page 6-5 for details on these menus.

The configurable options allow you to control how your computer operates. For example, you can use Setup to:

Configure hard disk, CD-ROM, or any other IDE drives

Select and configure I/O devices, such as serial, parallel, USB, and video devices

Enable, disable, or configure the power-management modes

Customize startup options

Set date and time

Create or change a power-on password

Enable or disable cache options and ROM shadowing

Set resource assignments for PCI adapter cards and other system devices

Load Setup default settings

BIOS Setup configuration 6-3

Entering Setup

When the computer is on

Follow these steps to enter Setup when the computer is on:

1.Save all open files and close all running applications.

2.Click on the Start button from your Windows 98 desktop.

3.Click on the Shut Down... option.

4.From the window that appears, click on the option Restart the computer?, and then click on OK.

5.When you see the IBM logo and the line message “Press F1 to enter Setup”, press F1 to enter Setup and display the Configuration/Setup Utility menu.

Note:

You cannot enter Setup after the Power On Self Test (POST) is complete.

If you have previously set a power-on password, you are prompted to type in the password after you press the F1 key. See ”Set Password” on page 6-19 and ”Halt On” on page 6-15 for information on setting, changing, and removing the password.

When the computer is off

Follow these steps to enter Setup when the computer is off:

1.Turn on your monitor.

2.Turn on the system unit.

3.When you see the IBM logo and the line message “Press TAB to show POST screen, F1 to enter SETUP”, press F1 to enter Setup and display the Configuration/Setup Utility menu.

If you have previously set a power-on password, you are prompted to type in the password after you press the F1 key. See ”Set Password” on page 6-19 and ”Halt On” on page 6-15 for information on setting, changing, and removing the password.

6-4 IBM Personal Computer User Guide

Working with the Setup menus

The Configuration/Setup Utility menu appears immediately after you press F1.

Configuration/Setup Utility menu

 

 

 

 

 

 

 

 

 

C onfiguration/Setup U tility

 

 

 

 

 

 

 

 

 

 

S elect

option:

 

 

 

System S um m ary

 

 

 

Product D ata

 

 

 

D evices and I/O P orts

 

 

 

Start O ptions

 

 

 

D ate and Tim e

 

 

 

Advanced S etup

 

 

 

Pow er M anagem ent S etup

 

 

 

C lock G enerator C onfiguration

 

 

 

Load O ptim ized D efaults

 

 

 

Set P assw ord

 

 

 

S ave & E xit S etup

 

 

 

Exit W ithout S aving

 

 

 

 

 

 

 

 

 

M ove E nter:select

 

 

V alue F 10:S ave E sc:E xit F 1:H elp

 

 

 

 

 

 

 

 

 

 

The Configuration/Setup Utility menu that you see on Note: your computer may look slightly different from the menu

shown here, but the options will operate just the same.

The Configuration/Setup Utility menu lists system configuration options. When you select one of these options, a menu for that option appears.

An option usually has only one menu, although some can have more than one. In options with multiple menus, use the PgDn and PgUp keys to move from one menu to another.

The following table lists specific keys on the keyboard that will help you move through the Setup menus.

BIOS Setup configuration 6-5

Keys

 

Function

Use these arrow keys to highlight an option in a menu. (Press the Enter

 

 

key to choose the option.)

F10

Enter

Esc

F1

+ -

Note:

Use these arrow keys to change the value of a setting. In some menus, you can use these keys to move from one field to another.

Press this key to save your changes.

Press this key to select a highlighted option from a menu.

After viewing or making changes to the settings on a menu, press this key to exit from the menu.

Press this key if you want help for a selected item in a menu.

Use the + and - keys to change the value in the Date and Time setting menu.

Not all of the above keys are available on every menu. The available keys in a menu appear on the bottom of that menu.

Viewing system information and product data

To view general hardware information about your computer, select the System Summary option from the Configuration/Setup Utility menu. The items displayed in the System Information menu are not configurable.

Setup automatically updates this menu when you do either of the following:

Add or change hardware on your computer

Make changes to other menus in Setup and save those changes

To view other computer information such as the model number, serial number, and BIOS version and date, select the Product Data option from the Configuration/ Setup Utility menu. Like in the System Information menu, the items displayed are not configurable.

6-6 IBM Personal Computer User Guide

Changing parameter settings

In the Setup menus, all configuration information that you can change is enclosed in brackets like these: [ ]. You cannot change any information that is not enclosed in brackets. Use the upor down-arrow keys to highlight options then press Enter to display a menu. When changing the setting of a particular parameter, highlight the setting then use the leftor right-arrow key to change the setting. Refer to the section “Setup parameters” on page 6-7 for details on the configurable parameters in each menu.

Loading the default settings

When you purchase an IBM personal computer, it is already configured for use. The original configuration settings, also called factory or default settings, are stored in the CMOS. Setup includes an option, Load Default Settings, that lets you reload the original configuration at any time.

If you have made changes in Setup but would like to restore the default settings, follow these steps:

1.From the Configuration/Setup Utility menu, highlight the option Load Default Settings then press Enter. A dialog box appears confirming if you want to load the default settings.

2.Type Y to select Yes, then press Enter.

3.Highlight the Save & Exit Setup option, then press Enter.

A dialog box appears saying “SAVE to CMOS and EXIT (Y/N)?”

4.Type Y to select Yes, then press Enter to save the changes in CMOS.

You must load the Setup default settings in the following instances:

when you replace the system battery

when you customize your system configuration settings and some resource assignments conflict causing the computer to stop responding

BIOS Setup configuration 6-7

Canceling changes

You might make changes to the Setup parameter that you do not want to keep. To cancel the changes that you have made, follow these steps:

1.Return to the Configuration/Setup Utility menu

2.Highlight the Exit Without Saving option then press Enter and Y. Then press Enter again.

The Setup program then clears all the changes that you made and resets the parameters to the previous settings. These settings are the settings that were in place when you started Setup.

Exiting Setup

When you have finished viewing the settings and making changes, press Esc to return to the Configuration/Setup Utility menu. From this location, you can exit Setup and save your changes or exit without saving your changes.

To exit Setup without saving the changes, follow these steps:

1.From the Configuration/Setup Utility menu, press the Esc key.

2.A dialog box appears saying "Quit without Saving (Y/N)?” Type Y, and then press Enter.

You also can Exit the Setup by highlighting the Save &

Note: Exit Setup option or Exit without Saving option and follow the dialog box directions.

To exit setup and save the changes, follow these steps:

1.From the Configuration/Setup Utility menu, select Save and Exit Setup. Then, press Enter.

2.A dialog box appears saying "Save to CMOS and EXIT (Y/N)?” Type Y, and then press Enter. The computer restarts using the new settings.

6-8 IBM Personal Computer User Guide

Setup parameters

Devices and I/O Ports

Use the options in this menu to configure the devices and I/O ports in this computer.

Diskette Drive A

Use this setting to define the type of drive installed as drive A.

None

No floppy drive installed

 

 

720K, 3.5 in

3-1/2 inch double-sided drive; 720 kilobyte capacity

 

 

1.44M, 3.5 in

3-1/2 inch double-sided drive; 1.44 megabyte capacity

 

 

PS/2 Mouse function

Determines the PS/2 Mouse function is enabled or disabled.

On Board Audio

Use this setting to enable or disable the audio function that is integrated on the system board.

On Board LAN

Use this setting to enable or disable the local area network (LAN) function built into the computer.

Serial Port Setup

Use these settings to define the I/O port address and interrupt-request number to be used by the serial port.

Parallel Port Setup

Use these settings to define the I/O port address and interrupt-request number to be used by the parallel port. These settings also control the parallel port mode (EPP, ECP, ECP/EPP, or SPP, and the DMA setting for ECP, if used).

BIOS Setup configuration 6-9

USB Setup

Use the settings for in this menu item to enable or disable the Universal Serial Bus (USB) functions.

USB Controller

Select enabled if you will be using USB devices.

USB Keyboard Support

Select enabled to use a USB keyboard. The USB Controller must also be set to enabled. Select disabled to use a keyboard that connects to the standard keyboard connector.

IDE drives setup

PIO (Programmed Input/Output)

Each IDE drive controller can support up to two separate drives. IDE drives have a master/slave relationship which are determined by the cabling configuration used to attach them to the controller. Your system supports two IDE controllers, a primary and a secondary, so you have the ability to install up to four separate IDE drives.

PIO means Programmed Input/Output. Rather than have the BIOS issue a series of commands to control a transfer to or from the disk drive, PIO allows the BIOS to tell the controller what it wants and then lets the controller and the processor perform the complete task by themselves. PIO provides increased efficiency.

Your system supports five modes, numbered from 0 to 4, which primarily differ in timing. When Auto (default) is selected, the BIOS selects the best available mode for the following four setup items:

IDE Primary Master PIO

IDE Primary Slave PIO

IDE Secondary Master PIO

IDE Secondary Slave PIO

6-10 IBM Personal Computer User Guide

Ultra DMA (Direct Memory Access)

Ultra DMA provides a faster data transfer rate between the IDE devices and your system than the conventional DMA mode. You can enable it by selecting the Auto option or disable it by selecting disable.

IDE Burst Mode

This setting determines the acceleration of data transfer for IDE devices.

IDE Data Port Post Write

This setting determine the data transfer in the manner of "post write" feature

IDE HDD Block Mode

This setting determines the automatic detection of the optimal number of block

Read/writes per sector that the hard drive could support.

Video Setup

Select this menu item to modify the video settings.

Init Display First

Use this setting to specify which video subsystem to initialize first.

PCI slot

Specifies a video card in a PCI slot

 

 

Onboard

Specifies the video subsystem on the system board

 

 

System Shared Memory Size

Use this setting to select whether 4MB, 8MB, 16MB, 32MB or 64MB of system memory is to be used by video.

PS/2 Mouse Detect Function

Use this setting to determine whether or not the power-on self test will check to see if a mouse is attached to the mouse connector.

BIOS Setup configuration 6-11

Onboard FDD Control

Use this setting to enable or disable the diskette drive (floppy disk drive) controller.

Game Port Address

This setting determines the game port I/O address.

Midi Port Address

This setting determines the game port I/O address.

Midi Port IRQ

This setting determines the midi port IRQ (Interrupt Request) number.

Start Options

The start options are settings that affect the way your computer acts when started.

Startup Sequence

This setting controls which devices your computer will attempt to read data from when it is started.

Your computer can be started from several devices, including the hard disk drive, diskette drive, and CD-ROM drive. The startup program looks for these devices in a selected sequence. The startup sequence on your computer is preset from the factory to have the computer start up from a CD, diskette, or hard disk. This startup sequence allows you to start the diagnostic and recovery programs from the Product Recovery and Diagnostics CD, use emergency diskettes to recover from a startup failure, and start from your hard disk for normal day-to-day operation. In most cases, there is no reason to change the startup sequence.

Virus Warning

This setting determines if the BIOS will monitor the boot sector and partition table of the hard disk drive for any attempt at modification. If any attempt is made, the BIOS will halt the system and an error message will appear.

6-12 IBM Personal Computer User Guide

Afterwards, if necessary, you will be able to run an anti-virus program to locate and remove the problem before any damage is done.

Activates automatically when the system boots up causing a warning mesEnabled sage to appear when anything attempts to access the boot sector or hard

disk partition table.

Disabled

No warning message will appear when anything attempts to access the boot sector or hard disk partition table.

Many disk diagnostic programs that attempt to access the boot sector table can cause the above warning

Note:

message. If you are running such a program, you can avoid the virus warning by disabling the virus protection before you run the program. After running the program, remember to re-enable virus protection.

Quick Power-On Self Test

This setting causes the computer to run a shortened power-on self test (POST). The shortened POST takes less time to complete, but does not test the computer as thoroughly as the normal POST.

Enabled

Enable quick POST

 

 

Disabled

Normal POST

 

 

Boot Up Floppy Seek

This setting determines whether or not the computer will check for the presence of a diskette drive at startup.

Boot Up NumLock Status

This setting determines the default state of the numeric keypad. By default, the system boots up with NumLock on.

On

The numeric keypad provides numeric functions.

Off

The numeric keypad provides arrow-key, Home, PgUp, PgDn, End, Insert, and Delete functions.

BIOS Setup configuration 6-13

Gate A20 Option

This entry allows you to select how the gate A20 is handled. The gate A20 is a device used to address memory above 1 Mbytes. Initially, the gate A20 was handled via a pin on the keyboard. Today, while keyboards still provide this support, it is more common, and much faster, for the system chipset to provide support for gate A20.

Normal keyboard

Fast chipset

Typematic Rate Setting

This setting determines whether or not the typematic (repeat) function is enabled. If the typematic function is enabled and a key is held down, the key will repeat after a brief delay. If the typematic function is disabled, the key will not repeat when held down.

Enabled

Enable typematic rate (repeat)

 

 

Disabled

Disable typematic rate (no repeat)

 

 

Typematic Rate (Chars/Sec)

When the typematic rate is enabled, you can select the rate at which the keys are repeated.

6

6 characters per second

 

 

8

8 characters per second

 

 

10

10 characters per second

 

 

12

12 characters per second

 

 

15

15 characters per second

 

 

20

20 characters per second

 

 

24

24 characters per second

 

 

30

30 characters per second

 

 

6-14 IBM Personal Computer User Guide

Typematic Delay (Msec)

When the typematic rate is enabled, you can select the delay between when the key was first depressed and when the acceleration begins.

250

250 msec

 

 

500

500 msec

 

 

750

750 msec

 

 

1000

1000 msec

 

 

Halt On

Use this setting to determine under what conditions the power-on self test (POST) will halt when errors are detected.

ALL errors

System halts in case of any errors

 

 

No errors

System won’t halt in case of any errors

 

 

ALL, But keyboard

System halts except for the keyboard error

 

 

ALL, But diskette

System halts except for the diskette error

 

 

ALL, But disk/key

System halts except for the diskette or keyboard

error

 

 

 

Date and Time

Use this setting to set the date and time.

BIOS Setup configuration 6-15

Advanced Setup

You can use these features to configure advanced hardware features. Do not attempt to change these settings unless you have an advanced technical knowledge of computer hardware. If these settings are configured incorrectly, the computer might not function correctly.

Cache Control

Use this setting to enable or disable the internal and external processor cache. Overall system performance improves when cache is enabled.

ROM Shadowing

Video BIOS Shadow

Use this setting to determine whether or not video BIOS will be copied to RAM. Video performance improves when Video BIOS Shadow is enabled.

Enabled

Video shadow is enabled

 

 

Disabled

Video shadow is disabled

 

 

Power Management Setup

The Power Management Setup allows you to configure your system to use the most effective method of saving energy, while operating in a manner consistent with your own style of computer use.

APM

Video Off Option

This setting determine the video off function for power management.

Always On

The video function is always on.

Suspend -> off

The video function is off when the system is in

Suspend mode.

Susp, Stby -> off

The video function is off when the system is in

Suspend or Stand by mode.

All Mode -> off

The video function is off in all modes.

6-16 IBM Personal Computer User Guide

Video Off Method

This determines the manner in which the monitor is blanked.

 

This selection will cause the system to turn off the

V/H SYNC+Blank

vertical and horizontal synchronization ports and

 

write blanks to the video buffer.

 

 

Blank Screen

This option only writes blanks to the video buffer.

 

 

DPMS Supported

Initial display power management signaling.

 

 

Activity Monitor

MODEM Use IRQ

Use this setting to select the IRQ to be used by the modem.

Choices: 3, 4, 5, 7, 9, 10, 11, NA

HDD Ports Activity

When set to Enabled, any activity taking place at the hard disk or diskette drive will awaken the computer from a powered-down/standby state.

COM Ports Activity

When set to Enabled, any activity taking place at any of the COM ports (serial ports or modem) will awaken the computer from a powered-down/standby state.

LPT Ports Activity

When set to Enabled, any activity taking place at the parallel port will awaken the computer from a powered-down/standby state.

VGA Activity

When set to Enabled, any activity taking place through the video controller will awaken the computer from a powered-down/standby state.

BIOS Setup configuration 6-17

You can specify any of the interrupt requests (IRQs) in the following list as being exempt from causing the system to enter into or awaken from a power management state. An I/O device signals the operating system by causing an IRQ to occur. When the operating system is ready to respond to the request, it interrupts itself and performs the service.

Choice: Enabled

IRQ3 (COM2)

IRQ4 (Available)

IRQ5 (Audio)

IRQ6 (Diskette drive)

IRQ7 (LPT1)

IRQ8 (RTC Alarm)

IRQ9 (IRQ2 Redirect)

IRQ10 (Reserved)

IRQ11 (Reserved)

IRQ12 (PS/2 Mouse)

IRQ13 (Coprocessor)

IRQ14 (Hard disk)

IRQ15 (Reserved)

Automatic Power On

Use this setting to define automated methods of waking up the computer:

wake up when the modem senses an incoming ring

wake up at a future time

wake up when the LAN senses an incoming data packet

wake up when the PCIPME signal is active

wake up when any key in key board is pressed

You can also define the power button override function. You can make the system power off instantly or after the power button is pressed for four seconds.

6-18 IBM Personal Computer User Guide

ACPI suspend Type

This setting determines the suspend type.

S1(POS)

Power on suspend.

 

 

S3(STR)

Suspend to RAM.

 

 

Clock Generator Configuration

The settings in this function allow you to change the clock rate of CPU, SDRAM, DIMM and PCI bus.

Set Password

In this option, you can set up a password to restrict access to the Setup Utility or to your system. You can also change or remove the password.

If you set up a password for entering setup, you must type this password each time you want to enter the Setup utility. If you do not type the correct password, you cannot enter Setup.

If you set up a system password, you must type this password each time you power on your system.

Refer to ”Halt On” on page 6-15 for details on setting a system password and setup password.

BIOS Setup configuration 6-19

Using other configuration utilities

You can use Setup to view or change configuration settings for most of your factoryinstalled hardware. If you install new hardware, however, you might need to use other configuration utilities.

Windows 98 includes a Device Manager utility to help you view or change the system resources used by the hardware installed in your computer. See the section ”Using the Windows 98 Device Manager” on page 7-4.

When you purchase new hardware to install in your computer, a configuration utility or new drivers may come with the new hardware. See the documentation that comes with the new hardware for instructions.

6-20 IBM Personal Computer User Guide

Part 4. Upgrading and replacing hardware

This part contains information to help you add to or change the hardware that was installed in your computer at the factory. It contains the following chapters:

"Chapter 7. Preparing to upgrade" on page 7-1

This chapter contains information to help you plan and prepare to add or replace adapter cards, drives, and system board components in your system unit.

"Chapter 8. Adding and removing adapter cards and drives" on page 8-1

This chapter contains instructions for working with adapter cards and drives.

"Chapter 9. Adding and replacing system board components" on page 9-1

This chapter contains instructions for working with the hardware components on your system board.

Chapter 7. Preparing to upgrade

To upgrade your computer's hardware, you can add or replace cards, drives, or some system board components. If you take the time to evaluate your new hardware and plan your hardware changes, you can reduce the effort required to make the changes.

For instance, the type of hardware you plan to add or replace determines whether you begin with your computer turned on or off.

As you prepare to add or replace hardware in your system unit, follow the instructions in these sections:

“Evaluating your new hardware” on page 7-2

“Planning your hardware changes” on page 7-3

“Resolving resource conflicts” on page 7-4

“Opening the system unit” on page 7-5

“Looking inside the system unit” on page 7-7

Preparing to upgrade 7-1

Evaluating your new hardware

The documentation that came with your new hardware should contain information about required settings and the instructions on how to install the hardware. Study the documentation carefully.

If the documentation refers you to information about your computer's I/O addresses, system interrupt requests (IRQs), or DMA channel assignments, see “Appendix A: Memory module placement.”

For conflicts with system resources used by adapter cards

If you install new hardware in your system, it might attempt to use a system resource that is already assigned.

If you install a PCI adapter card, the system BIOS automatically detects it, assigns an available system resource to it, and configures your computer to use the card.

Follow the procedure in the section “Resolving resource conflicts” on page 7-4.

For conflicts with other system resources

If you install hardware that creates conflicts with other system resources, you may receive an error message the first time you turn on your computer after you have installed the new hardware. If you receive an error message, use the Windows 98 Device Manager to reassign system resources. See the section “Using the Windows 98 Device Manager” on page 7-4 for instructions.

Refer also to “Appendix A: Memory module placement” for information on system resources.

7-2 IBM Personal Computer User Guide

Planning your hardware changes

You should understand how your new hardware will work with your existing hardware before you unplug your system unit, pull the cover off, and start removing or adding hardware. You should also record your changes as you work.

Make sure that you have read the preceding section “Evaluating your new hardware” on page 2 before you proceed.

Recording your changes

When you add or replace hardware, you should record the changes you make. The information you need to record as you work includes, but is not limited to:

Changes to jumper positions

Connection of drive and adapter card cables to the system board

Changes to CMOS settings in Setup

Changes to settings in other online configuration utilities, such as the Windows 98 Device Manager or a configuration utility that might come with your new hardware.

Preparing to upgrade 7-3

Resolving resource conflicts

Using Setup

Your computer's Basic Input/Output System (BIOS) automatically detects most hardware changes and then updates the related CMOS configuration settings in Setup. In cases when the CMOS settings are not automatically updated, you receive a message reminding you to manually update the settings.

To resolve resource conflicts between system devices in Setup, follow these steps:

1.Enter Setup. See “Entering Setup” on page 6-4 for instructions.

2.From the Configuration/Setup Utility menu, select PnP/PCI Option.

3.Highlight the Reset configuration Data parameter and set it to Enabled to clear the resource assignments of all installed cards.

After the above steps, proceed to the next section on how to use the Windows 98 Device Manager to assign system resources to your hardware devices.

Using the Windows 98 Device Manager

Use the Windows 98 Device Manager to verify system device settings or to resolve system resource conflicts, such as those that might occur with Interrupt Requests (IRQ) and Direct Memory Access (DMA) resources.

Follow these steps to start the Device Manager and change device settings:

1.From the Windows 98 desktop, double-click on the My Computer icon.

2.In the My Computer window, double-click on the Control Panel icon.

3.In the Control Panel window, double-click on the System icon.

4.In the System Properties window, click on the Device Manager tab.

5.Select a device item, then click on the Properties button. A display box appears showing the properties of the device.

6.Make the necessary changes in the settings that will not conflict with other devices.

7.Click on OK.

7-4 IBM Personal Computer User Guide

Opening the system unit

Each time you open your system unit, you must follow specific safety procedures to ensure that you do not damage your computer.

Taking safety precautions

Before you open the system unit, review “Safety information” on page xiii.

For your safety and the safety of your equipment, follow these steps before you remove the system unit cover:

1.If your computer is on or in any of the power-saving modes, shut down the computer.

2.Turn off the computer and any attached devices that have their own power switches.

3.Unplug all power cables from electrical outlets.

4.Disconnect all communication cables (such as modem or network cables) from communication outlets.

5.Disconnect all cables and cords from the computer; this includes power cords, signal cables from external devices, communication cables, and any other cables attached to the computer.

6.Proceed to the next section for instructions on removing the cover.

Preparing to upgrade 7-5

Removing the top cover

Follow these steps to remove the system unit top cover:

1.Remove the screw that secures the top cover at the back of the system unit.

2.Hold both sides of the system unit top cover and push it forward about 0.25 inch.

3.Lift the top cover up to remove it completely.

4.Touch the bare metal frame of your system unit to dissipate the static electricity from your body. Do not touch any of the components inside the frame before you touch the frame. Do not touch any of the components that have a voltage warning label.

7-6 IBM Personal Computer User Guide

Looking inside the system unit

After you remove the system unit top, the system unit looks like the following figure.

Note: See the next page for a description of the hardware components inside the system unit.

Your computer has four bays. One bay is for 5.25-inch drive, two bays are for 3.5- inch drives. The fourth bay is for a factory-installed PCMCIA drive.

Diskette drives use the standard diskette Advanced Technology (AT) interface. Hard disks use an Integrated Drive Electronics (IDE) AT interface. Your computer supports the American National Standards Institute (ANSI) standard for AT attachment disk drives.

Your computer has adapter card slots for installation of additional expansion cards. You can install Peripheral Component Interconnect (PCI) adapter cards into the system.

The components inside your system unit are depicted in a graphic in the previous figure. The following list describes each hardware component:

Preparing to upgrade 7-7

1.Switching power supply. The system comes with a switching power supply.

2.Expansion slots. On the system boards are three expansion slots for installation of the adapter cards that conform to Peripheral Component Interconnect (PCI) specifications. These cards are commonly referred to as PCI adapter cards (only the low-profile PCI cards will fit). Beside these PCI slots there is one Video Bridge slot on board. With this slot, the system could support DFP (Digital Flat Panel) function.

3.Modem card. The system may include a V.90 Data/Fax modem. See “Appendix B: Modem features’’ on page B-1 for details on modems.

4.Bay 1. This drive bay can accommodate a 3.5-inch slim IDE hard disk. In many models, this bay holds a factory-installed diskette drive.

5.Bay 2. In some models, this bay holds a factory-installed PCMCIA drive.

6.Bay 3. This drive can accommodate a 5.25-inch half-high drive such as a hard disk, tape, or CD-ROM. In many models, this bay holds a factoryinstalled CD-ROM drive or DVD-ROM drive.

7.Bay 4. This drive can accommodate a 3.5-inch device. In many models, this bay holds a factory-installed hard disk drive.

8.System board.The system board is secured by screws on the inner base of the chassis.

9.PCMCIA drive adapter. Some of the systems will be shipped with PCMCIA drive adapter.

7-8 IBM Personal Computer User Guide