IBM SAN Volume Controller, 2145-CF8, 2145-8A4, 2145-8G4, 2145-8F4, 2145-8F2 Hardware Maintenance Manual
Specifications and Main Features
Frequently Asked Questions
User Manual
System Storage SAN Volume Controller
Hardware Maintenance Guide
Version 6 Release 1
GC27-2226-03
System Storage SAN Volume Controller
Hardware Maintenance Guide
Version 6 Release 1
GC27-2226-03
Note
Before using this information and the product it supports, read the general information in
“Notices” on page 291, the information in the “Safety and environmental notices” on page xiii, as
well as the information in the IBM Environmental Notices and User Guide on the documentation CD.
This edition applies to the IBM System Storage SAN Volume Controller, Version 6.1.0, and to all subsequent releases
and modifications until otherwise indicated in new editions.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Contents
Figures ...............v
Tables ...............xi
Safety and environmental notices . . . xiii
General safety .............xiii
Electrical safety ............xiv
Inspecting the SAN Volume Controller for unsafe
conditions ...............xv
External device check ..........xvi
Internal device checks.........xvi
Checking the grounding of SAN Volume Controller,
the uninterruptible power supply, and the
redundant ac-power switch .........xvi
Inspecting the uninterruptible power supply for
unsafe conditions............xviii
Uninterruptible power-supply requirements . .. xviii
Emergency power-off shutdown .......xix
Handling static-sensitive devices .......xix
Environmental notices and statements .....xix
Product recycling and disposal.......xix
About this guide ..........xxi
Who should use this guide .........xxi
Summary of changes ...........xxi
Emphasis ...............xxi
SAN Volume Controller library and related
publications ..............xxi
Related Web sites............xxiii
How to order IBM publications .......xxiii
Sending your comments.........xxiii
Chapter 1. Parts listing ........1
SAN Volume Controller 2145-CF8 parts .....1
SAN Volume Controller 2145-8A4 parts .....5
SAN Volume Controller 2145-8G4 parts .....8
SAN Volume Controller 2145-8F4 parts .....12
SAN Volume Controller 2145-8F2 parts .....13
Redundant ac-power switch parts .......16
2145 UPS-1U parts ............16
Power cables for the 2145 UPS-1U ......17
Chapter 2. Removing and replacing
parts...............19
Enabling concurrent maintenance .......19
Preparing to remove and replace parts .....20
Working inside the node with the power on. . . 20
Removing and replacing SAN Volume Controller
parts.................20
Removing the cable-management arm....20
Replacing the cable-management arm....25
Removing the cable-retention bracket .....29
Replacing the cable-retention bracket .....34
Removing the SAN Volume Controller from a
rack ................40
Replacing the SAN Volume Controller in a rack48
Removing the support rails for a SAN Volume
Controller ..............54
Installing the support rails for a SAN Volume
Controller ..............58
Removing the top cover .........68
Replacing the top cover .........72
Removing the service controller......75
Replacing the service controller .......85
Replacing a disk drive and a service controller on
the SAN Volume Controller ........92
Removing and replacing the SAN Volume
Controller power-cable assembly ......92
Removing the memory modules (DIMM) .. . 94
Replacing the memory modules (DIMM).. . 98
Removing the disk drive .........99
Replacing the disk drive.........107
Removing a solid-state drive (SSD) .....111
Replacing a solid-state drive (SSD) .....113
Removing the disk-drive backplane .....115
Replacing the disk-drive backplane .....121
Removing the CMOS battery .......128
Replacing the CMOS battery .......134
Removing the power supply .......140
Replacing the power supply .......146
Removing the power backplane ......154
Replacing the power backplane ......156
Removing and replacing the frame assembly158
Removing and replacing the fibre-channel SFP
transceiver on a SAN Volume Controller node . 160
Removing the fibre-channel adapter assembly161
Replacing the fibre-channel adapter assembly168
Removing the high-speed SAS adapter ....172
Replacing the high-speed SAS adapter ....173
Removing the high-speed SAS adapter, the
adapter cable, and the solid-state drive (SSD).. 175
Replacing the high-speed SAS adapter, the
adapter cable, and the solid-state drive (SSD).. 178
Removing the disk-controller and USB riser-card
assembly ..............181
Replacing the disk-controller and USB riser-card
assembly ..............183
Removing the PCI express riser card assembly187
Replacing the PCI express riser-card assembly188
Removing the operator-information panel
assembly ..............188
Replacing the operator-information panel
assembly ..............196
Removing the operator-information panel cable203
Replacing the operator-information panel cable206
Removing the SAN Volume Controller 2145-8F2
or SAN Volume Controller 2145-8F4 fan holder
and fan backplanes ..........220
Replacing the SAN Volume Controller 2145-8F2
or SAN Volume Controller 2145-8F4 fan holder
and fan backplanes ..........220
Removing the microprocessor .......221
Replacing the microprocessor .......228
Removing the SAN Volume Controller 2145-8F4
or SAN Volume Controller 2145-8F2 VRM . .. 239
Replacing the SAN Volume Controller 2145-8F2
or SAN Volume Controller 2145-8F4 VRM . .. 239
Removing the SAN Volume Controller system
board ...............240
Replacing the SAN Volume Controller system
board ...............254
Removing the redundant ac-power switch ....267
Replacing the redundant ac-power switch ....268
Removing and replacing 2145 UPS-1U parts .. . 270
Removing and replacing the 2145 UPS-1U
power cable-retention bracket .......271
Removing the 2145 UPS-1U.......272
Replacing the 2145 UPS-1U ........275
Removing the support rails for a 2145 UPS-1U280
Installing the support rails for the 2145 UPS-1U 281
Removing the power cable from the 2145
UPS-1U ..............283
Removing the 2145 UPS-1U battery .....284
Replacing the 2145 UPS-1U battery .....286
Notices ..............291
Trademarks ..............293
Electronic emission notices .........293
Federal Communications Commission (FCC)
statement..............293
Industry Canada compliance statement ....293
Avis de conformité à la réglementation
d'Industrie Canada..........294
New Zealand compliance statement .....294
European Union EMC Directive conformance
statement..............294
Germany compliance statement ......294
Japanese Voluntary Control Council for
Interference (VCCI) statement .......295
People's Republic of China Class A Electronic
Emission Statement ..........295
International Electrotechnical Commission (IEC)
statement..............295
United Kingdom telecommunications
requirements............295
Korean Class A Electronic Emission Statement295
Taiwan Class A compliance statement ....296
European Contact Information ....297
Taiwan Contact Information .....299
Index ...............301
Appendix. Accessibility .......289
iv
IBM SAN Volume Controller Hardware Maintenance Guide
Figures
1. Exploded view of the SAN Volume Controller
2145-CF8 node ............2
2. Exploded view of the SAN Volume Controller
2145-8A4 node ............6
3. Exploded view of the SAN Volume Controller
2145-8G4 node ............9
4. Exploded view of the SAN Volume Controller
2145-8F4 node............12
5. Exploded view of the SAN Volume Controller
2145-8F2 node............14
6. View of the redundant ac-power switch FRU16
7. Exploded view of the 2145 UPS-1U hardware17
8. SAN Volume Controller 2145-CF8
cable-management arm, support rails, and
associated parts ...........21
9. SAN Volume Controller 2145-CF8 release
latches and mounting screws.......22
10. SAN Volume Controller 2145-CF8 cables in the
cable-management arm........22
11. SAN Volume Controller 2145-CF8
cable-management arm on the support arm . . 23
12. Removing the SAN Volume Controller
2145-CF8 cable-management arm mounting
bracket ..............24
13. Freeing the swing end of the SAN Volume
Controller 2145-CF8 support arm .....24
14. Removing the SAN Volume Controller
2145-CF8 cable-management stop bracket. . 25
15. Detaching the SAN Volume Controller
2145-CF8 cable-management support arm .. 25
16. Rack rear: Attaching the SAN Volume
Controller 2145-CF8 cable-management
support arm ............26
17. Rack rear: Installing the SAN Volume
Controller 2145-CF8 cable-management stop
bracket ..............26
18. Attaching the free end of the SAN Volume
Controller 2145-CF8 support arm .....26
19. Rack rear: Installing the SAN Volume
Controller 2145-CF8 cable-management arm
mounting bracket..........27
20. SAN Volume Controller 2145-CF8
cable-management arm on the support arm . . 28
21. SAN Volume Controller 2145-CF8 cables in the
cable-management arm........29
22. SAN Volume Controller 2145-CF8
cable-retention brackets........30
23. SAN Volume Controller 2145-8A4 with the
cable-retention bracket installed ......31
24. SAN Volume Controller 2145-8G4 cable
retention bracket - type A ........32
25. SAN Volume Controller 2145-8G4 cable
retention bracket - type B ........32
26. The SAN Volume Controller 2145-8G4 with the
cable-retention bracket attached ......33
27. The SAN Volume Controller 2145-8G4 with
cable-retention bracket type B attached . .. 34
28. SAN Volume Controller 2145-CF8
cable-retention brackets........35
29. Raising the SAN Volume Controller 2145-CF8
locking levers of the slide rails of the rack .. 36
30. Retaining screw on the SAN Volume
Controller 2145-8A4 node ........36
31. Installing the SAN Volume Controller
2145-8A4 cable retention bracket.....37
32. SAN Volume Controller 2145-8G4 cable
retention bracket - type A ........38
33. SAN Volume Controller 2145-8G4 cable
retention bracket - type B ........38
34. The SAN Volume Controller 2145-8G4 before
you attach the cable-retention bracket ....39
35. The SAN Volume Controller 2145-8G4 with
cable-retention bracket type B attached . .. 40
36. Attaching the cable retention bracket to the
SAN Volume Controller 2145-8F4 power cable . 40
37. Removing the SAN Volume Controller
2145-CF8 from the rack........43
38. The captive thumbscrews that secure the node
and the shipping brackets ........45
39. Removing the SAN Volume Controller
2145-8G4 from the rack........47
40. Installing the SAN Volume Controller
2145-CF8 node in the slide rails of the rack . . 51
41. Raising the SAN Volume Controller 2145-CF8
locking levers of the slide rails of the rack .. 51
42. The captive thumbscrews that secure the node
and the shipping brackets ........52
43. The captive thumbscrews that secure the node
and the shipping brackets ........53
44. Aligning the SAN Volume Controller 2145-8G4
with the rack slides ..........53
45. Sliding the SAN Volume Controller 2145-8F4
into the rack ............54
46. Disengaging the SAN Volume Controller
2145-CF8 slide rails from the rear of the rack . 55
47. Removing the SAN Volume Controller
2145-CF8 slide rails from the rack .....55
48. The rail-adjustment bracket and the release tab
on the rear rail-locking carrier ......56
49. Removing the latch strike from the front of the
slide rail.............57
50. Removing the right slide rail from the front of
the rack ..............57
51. The left support rail for the SAN Volume
Controller .............58
52. Installing the SAN Volume Controller
2145-CF8 slide rails on the rack ......59
53. Installing the rear of a SAN Volume Controller
2145-CF8 slide rail in the rear of the rack.. 59
xiiIBM SAN Volume Controller Hardware Maintenance Guide
Safety and environmental notices
Review the multilingual safety notices for the IBM®System Storage®SAN Volume Controller, redundant
ac-power switch, and the uninterruptible power supply before you install and use the product.
1
Suitability for telecommunication environment: This product is not intended to connect directly or
1
indirectly by any means whatsoever to interfaces of public telecommunications networks.
To find the translated text for a caution or danger notice:
1. Look for the identification number at the end of each caution notice or each danger notice. In the
following examples, the numbers (C001) and (D002) are the identification numbers.
CAUTION:
A caution notice indicates the presence of a hazard that has the potential of causing moderate or
minor personal injury. (C001)
DANGER
A danger notice indicates the presence of a hazard that has the potential of causing death or
serious personal injury. (D002)
2. Locate IBM Systems Safety Notices with the user publications that were provided with the SAN Volume
Controller hardware.
3. Find the matching identification number in the IBM Systems Safety Notices. Then review the topics
concerning the safety notices to ensure that you are in compliance.
4. Optionally, read the multilingual safety instructions on the SAN Volume Controller website. Go to
Support for SAN Volume Controller (2145) website at www.ibm.com/storage/support/2145, click the
current product documentation link, and then click Multi-language.
General safety
When you service the SAN Volume Controller, redundant ac-power switch, or the uninterruptible power
supply, follow general safety guidelines.
Use the following general rules to ensure safety to yourself and others:
v Observe good housekeeping in the area where the devices are kept during and after maintenance.
v Follow the guidelines when lifting any heavy object:
1. Ensure that you can stand safely without slipping.
2. Distribute the weight of the object equally between your feet.
3. Use a slow lifting force. Never move suddenly or twist when you attempt to lift.
4. Lift by standing or by pushing up with your leg muscles; this action removes the strain from the
muscles in your back. Do not attempt to lift any objects that weigh more than 18 kg (40 lb) or objects that
you think are too heavy for you.
v Do not perform any action that causes a hazard to the customer, or that makes the equipment unsafe.
v Before you start the device, ensure that other service representatives and customer's personnel are not
in a hazardous position.
v Place removed covers and other parts in a safe place, away from all personnel, while you are servicing
the unit.
v Keep your tool case away from walk areas so that other people will not trip over it.
v Do not wear loose clothing that can be trapped in the moving parts of a device. Ensure that your
sleeves are fastened or rolled up above your elbows. If your hair is long, fasten it.
v Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconducting clip,
approximately 8 cm (3 in.) from the end.
v Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your clothing.
Remember: Metal objects are good electrical conductors.
v Wear safety glasses when you are: hammering, drilling, soldering, cutting wire, attaching springs,
using solvents, or working in any other conditions that might be hazardous to your eyes.
v After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device
that is worn or defective.
v Reinstall all covers correctly after you have finished servicing the unit.
Electrical safety
Observe these rules when working on electrical equipment.
CAUTION:
Electrical current from power, telephone, and communication cables can be hazardous. To avoid
personal injury or equipment damage, disconnect the attached power cords, telecommunication
systems, networks, and modems before you open the machine covers, unless instructed otherwise in
the installation and configuration procedures. (26)
Important: Use only approved tools and test equipment. Some hand tools have handles covered with a
soft material that does not insulate you when working with live electrical currents. Many customers have,
near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic
discharges. Do not use this type of mat to protect yourself from electrical shock.
v Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an
electrical accident occurs, you can then operate the switch or unplug the power cord quickly.
v Do not work alone under hazardous conditions or near equipment that has hazardous voltages.
v Disconnect all power before the following activities:
– Performing a mechanical inspection
– Working near power supplies
– Removing or installing main units
v Before you start to work on the unit, unplug the power cord. If you cannot unplug it, ask the customer
to power off the wall box that supplies power to the device and to lock the wall box in the off position.
v If you need to work on a device that has exposed electrical circuits, observe the following precautions:
– Ensure that another person, familiar with the power-off controls, is near you.
Remember: Another person must be there to switch off the power, if necessary.
– Use only one hand when working with electrical equipment that has the power turned on; keep the
other hand in your pocket or behind your back.
Remember: There must be a complete circuit to cause electrical shock. By observing the previous
rule, you might prevent a current from passing through your body.
– When using testers, set the controls correctly and use the approved probe leads and accessories for
that tester.
– Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as
metal floor strips and machine frames.
Observe the special safety precautions when you work with very high voltages; these instructions are
in the safety sections of maintenance information. Use extreme care when measuring high voltages.
v Regularly inspect and maintain your electrical hand tools for safe operational condition.
v Do not use worn or broken tools and testers.
xivIBM SAN Volume Controller Hardware Maintenance Guide
v Never assume that power has been disconnected from a circuit. First, check that power has been powered
off.
v Always look carefully for possible hazards in your work area. Examples of these hazards are moist
floors, nongrounded power extension cables, power surges, and missing safety grounds.
v Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is
conductive; such touching can cause personal injury and device damage.
v Do not service the following parts with the power on when they are removed from their normal
operating places in a device. (This practice ensures correct grounding of the units.)
– Power supply units
– Pumps
– Blowers and fans
– Motor generators
– And similar units
v If an electrical accident occurs:
– Use caution; do not become a victim yourself.
– Switch off power.
– Send another person to get medical aid.
Inspecting the SAN Volume Controller for unsafe conditions
Use caution when working in any potential safety hazardous situation that is not covered in the safety
checks. If unsafe conditions are present, determine how serious the hazards are and whether you can
continue before you correct the problem.
Before you start the safety inspection, make sure that the power is off, and that the power cord is
disconnected.
Each device has required safety items installed to protect users and IBM service personnel from injury.
This guide addresses only those items.
Important: Good judgment must also be used to identify potential safety hazards due to the attachment
of non-IBM features or options not covered by this inspection guide.
If any unsafe conditions are present, you must determine how serious the apparent hazard could be and
whether you can continue without first correcting the problem. For example, consider the following
conditions and their potential safety hazards:
Electrical hazards (especially primary power)
Primary voltage on the frame can cause serious or lethal electrical shock.
Explosive hazards
A damaged CRT face or a bulging capacitor can cause serious injury.
Mechanical hazards
Loose or missing items (for example, nuts and screws) can cause serious injury.
To inspect each SAN Volume Controller node for unsafe conditions, perform the following steps. If
necessary, see any suitable safety publications.
1. Turn off SAN Volume Controller and disconnect the power cord.
2. Check the frame for damage (loose, broken, or sharp edges).
3. Check the power cables using the following steps:
Safety and environmental noticesxv
a. Ensure that the third-wire ground connector is in good condition. Use a meter to check that the
third-wire ground continuity is 0.1 ohm or less between the external ground pin and the frame
ground.
b. Ensure that the power cord is the appropriate type, as specified in the parts listings.
c. Ensure that the insulation is not worn or damaged.
4. Check for any obvious nonstandard changes, both inside and outside the unit. Use good judgment
about the safety of any such changes.
5. Check inside SAN Volume Controller for any obvious unsafe conditions, such as metal particles,
contamination, water or other fluids, or marks of overheating, fire, or smoke damage.
6. Check for worn, damaged, or pinched cables.
7. Ensure that the voltage that is specified on the product-information label matches the specified
voltage of the electrical power outlet. If necessary, verify the voltage.
8. Inspect the power-supply assemblies and check that the fasteners (screws or rivets) in the cover of the
power-supply unit have not been removed or disturbed.
9. Before connecting SAN Volume Controller to the storage area network (SAN), check the grounding.
External device check
Ensure that you perform an external device check before you install or service the SAN Volume
Controller.
To conduct an external device check, perform the following steps:
1. Verify that all external covers are present and are not damaged.
2. Ensure that all latches and hinges are in the correct operating condition.
3. If SAN Volume Controller is not installed in a rack cabinet, check for loose or broken feet.
4. Check the power cord for damage.
5. Check the external signal cable for damage.
6. Check the cover for sharp edges, damage, or alterations that expose the internal parts of the device.
7. Correct any problems that you find.
Internal device checks
Ensure that you perform an internal device check before you install or service SAN Volume Controller.
To conduct the internal device check, perform the following steps:
1. Check for any non-IBM changes that might have been made to the device. If any are present, obtain
the “Non-IBM Alteration Attachment Survey,” form number R009, from the IBM branch office.
Complete the form and return it to the branch office.
2. Check the condition of the inside of the device for any metal or other contaminants, or any
indications of water, other fluid, fire, or smoke damage.
3. Check for any obvious mechanical problems, such as loose components.
4. Check any exposed cables and connectors for wear, cracks, or pinching.
Checking the grounding of SAN Volume Controller, the uninterruptible
power supply, and the redundant ac-power switch
Ensure that you understand how to check the grounding of a SAN Volume Controller, the uninterruptible
power supply, and the optional redundant ac-power switch feature.
To test the grounding of a SAN Volume Controller node, perform the following steps. Follow the steps
for the SAN Volume Controller configuration that you are using. Before you start, confirm that you know
xviIBM SAN Volume Controller Hardware Maintenance Guide
the SAN Volume Controller model type, the uninterruptible power-supply type, and whether you are
using redundant ac power. Determine the location of the signal cables that are attached to the SAN
Volume Controller.
When you are asked to test the grounding continuity, use your local procedures to perform the test. The
test is successful if the measured resistance is 0.1 ohm or less.
Attention: Some electrical circuits can be damaged if the external signal cables are present at the SAN
Volume Controller while it is undergoing a grounding test.
1. Ensure that the SAN Volume Controller node is powered off. See MAP 5350: Powering off a SAN
Volume Controller node in the IBM System Storage SAN Volume Controller 2145 Troubleshooting Guide.
2. If the uninterruptible power supply is a 2145 UPS, ensure that other SAN Volume Controller nodes
that are powered from the uninterruptible power supply are powered off.
3. Use the power button to power off the uninterruptible power supply.
4. Disconnect all signal cables from the SAN Volume Controller node, which includes the following
cables:
v The fibre-channel cables
v The Ethernet cable or cables
v The serial cable that is connected to the uninterruptible power supply
5. Disconnect all signal cables from the uninterruptible power supply. If the uninterruptible power
supply is a 2145 UPS, there might be multiple signal cables.
6. If the uninterruptible power supply is a 2145 UPS, disconnect any power cables that are connected to
SAN Volume Controller nodes, except the one that is being tested.
7. If redundant ac power is not used, disconnect the uninterruptible power-supply power cable from
the site power-distribution unit.
8. If redundant ac power is used, turn off any SAN Volume Controller that is being supplied from the
redundant ac-power switch, and remove the power cable to this system from the redundant
ac-power switch.
9. If redundant ac power is used, disconnect both input power leads from the site power distribution
units.
10. If redundant ac power is not used, test the grounding continuity between a conductive area on the
SAN Volume Controller frame and the ground pin on the plug of the uninterruptible power-supply
input-power cable.
11. If redundant ac power is used, test the grounding continuity between a conductive area on the SAN
Volume Controller frame and the ground pin on the plug of the main power cable of the redundant
ac-power switch. If the test is successful, test the grounding continuity between a conductive area on
the SAN Volume Controller frame and the ground pin on the plug of the backup power cable of the
redundant ac-power switch. Both tests must be successful.
12. After you have completed testing the grounding continuity, perform one of the following procedures,
depending on the outcome of the test.
v If the test is successful, reconnect any cables that were removed, and power on any
uninterruptible power-supply units and SAN Volume Controller nodes that were powered off.
v If the test was not successful, ensure that all cables are securely connected. If the test still fails, test
the individual system components. Before you test the individual components, remove all cables
from the components. If any component test fails, replace the component. After each component
has been tested and the failing ones have been replaced, repeat the complete system test by
returning to step 1.
Test the components in the following order:
a. The SAN Volume Controller node, from the frame to the ground pin of the input power
receptacle
Safety and environmental noticesxvii
b. The uninterruptible power supply from the ground pin of the input power receptacle to the
ground conductor of the output power receptacle
c. If used, the redundant ac-power switch from the ground pin of the main input power
receptacle to the ground conductor of the output power receptacle, and from the ground pin of
the backup input power receptacle to the ground conductor of the output power receptacle
d. The SAN Volume Controller node to uninterruptible power-supply power-cable assembly,
between the two ground conductors of the power cable
e. The uninterruptible power-supply input-power cable, between the two ground conductors of
the power cable
f. If used, the redundant ac-power switch main input-power cable, between the two ground
conductors of the cable
g. If used, the redundant ac-power switch backup input-power cable, between the two ground
conductors of the cable
Inspecting the uninterruptible power supply for unsafe conditions
Ensure that you take the time to inspect the uninterruptible power supply for unsafe conditions.
Consider the following conditions and their potential safety hazards:
Electrical hazards (especially primary power)
Primary voltage on the frame can cause serious or lethal electrical shock.
Explosive hazards
A bulging capacitor can cause serious injury.
Mechanical hazards
Loose or missing items (for example, nuts and screws) can cause serious injury.
Use caution when working in a potential safety hazard that is not covered in the safety checks. If unsafe
conditions are present, determine how serious the hazards are and whether you can continue before you
correct the problem.
Using the following inspection checklist as a guide, inspect the uninterruptible power supply for unsafe
conditions. If necessary, see any suitable safety publications.
1. If any equipment has been damaged during the shipment, keep the shipping cartons and packing
materials.
2. To file a claim for the shipping damage, perform the following steps:
a. File with the carrier within fifteen days of receipt of the equipment.
b. Send a copy of the damage claim within fifteen days to your service support representative.
Uninterruptible power-supply requirements
Ensure that you comply with the requirements for the uninterruptible power supply.
The following list describes requirements for the 2145 UPS-1U:
v The voltage that is supplied to the 2145 UPS-1U must be 200-240 V single phase.
v The frequency that is supplied must be 50 or 60 Hz.
Note: The 2145 UPS-1U has an integrated circuit breaker and does not need external protection.
xviiiIBM SAN Volume Controller Hardware Maintenance Guide
Attention:
v If the uninterruptible power supply is cascaded from another uninterruptible power supply, the source
uninterruptible power supply must have at least three times the capacity per phase and the total
harmonic distortion must be less than 5%.
v The uninterruptible power supply also must have input voltage capture that has a slew rate of no
more than 3 Hz per second.
Emergency power-off shutdown
The SAN Volume Controller and each uninterruptible power supply support emergency power-off (EPO)
shutdowns.
Handling static-sensitive devices
Ensure that you understand how to handle devices that are sensitive to static electricity.
Attention: Static electricity can damage electronic devices and your system. To avoid damage, keep
static-sensitive devices in their static-protective bags until you are ready to install them.
To reduce the possibility of electrostatic discharge, observe the following precautions:
v Limit your movement. Movement can cause static electricity to build up around you.
v Handle the device carefully, holding it by its edges or frame.
v Do not touch solder joints, pins, or exposed printed circuitry.
v Do not leave the device where others can handle and possibly damage the device.
v While the device is still in its antistatic bag, touch it to an unpainted metal part of the system unit for
at least two seconds. (This action removes static electricity from the package and from your body.)
v Remove the device from its package and install it directly into your SAN Volume Controller, without
putting it down. If it is necessary to put the device down, place it onto its static-protective bag. (If your
device is an adapter, place it component-side up.) Do not place the device onto the cover of the SAN
Volume Controller or onto a metal table.
v Take additional care when you handle devices during cold weather because heating reduces indoor
humidity and increases static electricity.
Environmental notices and statements
You must become familiar with the environmental notices and statements.
The following topics describe the environmental notices and statements that are applicable to this
product.
Product recycling and disposal
Ensure that you are aware of the materials that must be recycled. Before using this information and the
product that it supports, read the IBM Environmental Notices and User Guide on the IBM Environmental
Notices CD.
Safety and environmental noticesxix
xxIBM SAN Volume Controller Hardware Maintenance Guide
About this guide
This guide describes how to service the IBM System Storage SAN Volume Controller.
The chapter that follows shows you the parts assembly for each SAN Volume Controller model, the
redundant ac-power switch, and the uninterruptible power supply.
You are also provided with step-by-step procedures to remove and replace parts for the SAN Volume
Controller and the uninterruptible power supply.
Note: The IBM System Storage SAN Volume Controller Hardware Maintenance Guide and the IBM System
Storage SAN Volume Controller 2145 Troubleshooting Guide were formerly combined in one book that wastitled IBM System Storage SAN Volume Controller Service Guide.
Who should use this guide
This guide is intended for the systems services representative who is responsible for the service of the
SAN Volume Controller, the redundant ac-power switch, and the uninterruptible power supply.
Summary of changes
This document contains terminology, maintenance, and editorial changes.
Technical changes or additions to the text and illustrations are indicated by a vertical line to the left of
the change. This summary of changes describes new functions that have been added to this release.
Emphasis
Different typefaces are used in this guide to show emphasis.
The following typefaces are used to show emphasis:
BoldfaceText in boldface represents menu items and command
names.
ItalicsText in italics is used to emphasize a word. In command
syntax, it is used for variables for which you supply
actual values, such as a default directory or the name of
a cluster.
MonospaceText in monospace identifies the data or commands that
you type, samples of command output, examples of
program code or messages from the system, or names of
command flags, parameters, arguments, and name-value
pairs.
SAN Volume Controller library and related publications
Product manuals, other publications, and websites contain information that relates to SAN Volume
Controller.
The IBM System Storage SAN Volume Controller Information Center contains all of the information that
is required to install, configure, and manage the SAN Volume Controller. The information center is
updated between SAN Volume Controller product releases to provide the most current documentation.
The information center is available at the following website:
Unless otherwise noted, the publications in the SAN Volume Controller library are available in Adobe
portable document format (PDF) from the following website:
Support for SAN Volume Controller (2145) website at www.ibm.com/storage/support/2145
Other IBM publications
Table 1 lists IBM publications that contain information related to the SAN Volume Controller.
Table 1. Other IBM publications
TitleDescriptionOrder number
IBM System Storage Productivity
Center Introduction and Planning
Guide
Read This First: Installing the IBM
System Storage Productivity Center
IBM System Storage Productivity
Center User's Guide
IBM System Storage Multipath
Subsystem Device Driver User's Guide
This guide introduces the IBM System
Storage Productivity Center hardware and
software.
This guide describes how to install the
IBM System Storage Productivity Center
hardware.
This guide describes how to configure the
IBM System Storage Productivity Center
software.
This guide describes the IBM System
Storage Multipath Subsystem Device
Driver for IBM System Storage products
and how to use it with the SAN Volume
Controller.
SC23-8824
GI11-8938
SC27-2336
GC52-1309
IBM documentation and related websites
Table 2 lists websites that provide publications and other information about the SAN Volume Controller
or related products or technologies.
Table 2. IBM documentation and related websites
WebsiteAddress
Support for SAN Volume Controller (2145)Support for SAN Volume Controller (2145) website at
Support for IBM System Storage and IBM
TotalStorage
IBM Publications Centerwww.ibm.com/e-business/linkweb/publications/servlet/pbi.wss
IBM Redbooks
xxiiIBM SAN Volume Controller Hardware Maintenance Guide
®
products
®
publicationswww.redbooks.ibm.com/
www.ibm.com/storage/support/2145
www.ibm.com/storage/support/
Related accessibility information
To view a PDF file, you need Adobe Acrobat Reader, which can be downloaded from the Adobe website:
www.adobe.com/support/downloads/main.html
Related Web sites
The following Web sites provide information about SAN Volume Controller or related products or
technologies:
Type of informationWeb site
SAN Volume Controller supportSupport for SAN Volume Controller (2145) website at www.ibm.com/
storage/support/2145
Technical support for IBM storage
products
www.ibm.com/storage/support/
How to order IBM publications
The IBM Publications Center is a worldwide central repository for IBM product publications and
marketing material.
The IBM Publications Center offers customized search functions to help you find the publications that
you need. Some publications are available for you to view or download at no charge. You can also order
publications. The publications center displays prices in your local currency. You can access the IBM
Publications Center through the following Web site:
To submit any comments about this book or any other SAN Volume Controller documentation:
v Go to the feedback page on the website for the SAN Volume Controller Information Center at
publib.boulder.ibm.com/infocenter/svc/ic/index.jsp?topic=/com.ibm.storage.svc.console.doc/
feedback.htm. There you can use the feedback page to enter and submit comments or browse to the
topic and use the feedback link in the running footer of that page to identify the topic for which you
have a comment.
v Send your comments by email to starpubs@us.ibm.com. Include the following information in your
email:
– Publication title
– Publication form number
– Page, table, or illustration numbers that you are commenting on
– A detailed description of any information that should be changed
About this guidexxiii
xxivIBM SAN Volume Controller Hardware Maintenance Guide
Chapter 1. Parts listing
Part numbers are available for the different parts and field-replaceable units (FRUs) of the SAN Volume
Controller nodes, the redundant ac-power switch, and the uninterruptible power-supply unit.
SAN Volume Controller supports several different node types. A label on the front of the node indicates
the SAN Volume Controller node type, hardware revision (if appropriate), and serial number.
SAN Volume Controller 2145-CF8 parts
You might have to replace a SAN Volume Controller 2145-CF8 field-replaceable unit (FRU).
Figure 1 on page 2 shows how the different parts of the SAN Volume Controller 2145-CF8 are assembled.
Figure 1. Exploded view of the SAN Volume Controller 2145-CF8 node
svc_nn1en026
5
The following tables identify part numbers and provide brief descriptions of the SAN Volume Controller
2145-CF8 parts. Use the assembly index number to locate and identify the parts that are shown in
Figure 1.
v Table 3 on page 3 calls out the FRUs that are referred to in service procedures.
v Table 4 on page 5 lists the FRUs that are not referred to by any SAN Volume Controller 2145-CF8
service procedure, but that might be replaced in some circumstances.
v “SAN Volume Controller 2145-CF8 parts” on page 1 lists the FRUs that are related to the optional
solid-state drive (SSD) features.
2IBM SAN Volume Controller Hardware Maintenance Guide
Table 3. FRUs in the SAN Volume Controller 2145-CF8 parts assembly
Assembly
indexPart numberUnitsDescription
-144T14936Memory module
4 GB memory module, DDR3-1333 2RX4 LP RDIMM
-231P13401Optional: High speed SAS adapter
An assembly that includes a high speed SAS adapter card that
provides connectivity for up to four solid-state drives (SSDs), a
riser card, a blanking plate, and screws.
-333F83541CMOS battery
3.0 volt battery on the system board that maintains power to back
up system BIOS settings.
-431P133714-port fibre-channel adapter
e
e
e
e
e
e
e
e
e
-539Y72012Power supply unit
-644E43721Operator-information panel
-742D06731Disk drive
-844T22484Drive bay blank EMC filler assembly
-931P13391Service controller
-1043V70711Disk backplane
A fibre-channel host bus adapter (HBA) assembly that connects
the SVC CF8 to the fibre-channel fabric. It is located in PCI slot 1.
The adapter assembly includes the fibre-channel PCI Express
adapter, four short-wave small form-factor pluggable (SFP)
transceivers, the riser card, and the bracket.
Note: If the system is using alternative fibre-channel SFP
transceivers, replace the SFP transceivers on the FRU part with
the SFP transceivers from the fibre-channel adapter that is being
replaced.
Ac power supply, 675 Watt
This assembly includes the information panel that contains the
power-control button and diagnostics LEDs.
The serial-attached SCSI (SAS) 2.5 inch disk drive, which, when
ordered as a replacement, might be a supported compatible drive
of at least the same capacity as the one being replaced.
The service controller includes the front-panel display, buttons,
and associated electronics.
-1143V69296Fan assembly
-1243V70721System board
Hot-swap SAS 2.5” disk-drive backplane
The fan assembly is used in each of the six fan positions.
The system board is also called the planar.
Note: This part is the system board only. When replaced, you
must also have alcohol wipes and thermal grease.
Chapter 1. Parts listing3
Table 3. FRUs in the SAN Volume Controller 2145-CF8 parts assembly (continued)
Assembly
indexPart numberUnitsDescription
-1344E86901Disk controller
SAS controller card for the SAS 2.5 inch disk drive that also
includes the riser card.
-1444E86901Disk controller / USB riser card
Riser card that connects the disk controller to the system board
and provides the USB port to which the service controller cable
connects.
-1546D12661Microprocessor
2.40 GHz Quad-core microprocessor
Note: This part is the microprocessor only. When replaced, you
must also have alcohol wipes and thermal grease.
-31P13384Short-wave SFP transceivers
1
1
1
1
1
1
1
1
-31P12061Service controller cable
-43V69221Disk signal cable
-46C41481Disk power cable
-31P12941Power cable assembly
-49Y48171Cable-management arm
-46C41391Operator information panel cable
Small form-factor pluggable (SFP) fibre-channel transceiver that
provides an auto-negotiating 2, 4, or 8 gigabits-per-second
short-wave optical connection on the 4-port fibre-channel adapter.
Note: It is possible that SFP transceivers other than those shipped
with the product are in use on the fibre-channel host bus adapter.
It is a customer responsibility to obtain replacement parts for such
SFP transceivers. The FRU part number is shown as “Non
standard - supplied by customer” in the vital product data.
The USB cable used to connect the service controller to the system
board.
200 mm SAS disk signal cable
SAS disk power cable
The cable assembly that connects the SAN Volume Controller and
the 2145 UPS-1U. The assembly consists of two power cables
bundled with a serial cable.
-41Y9292-Thermal grease
-59P4739-Alcohol wipe
4IBM SAN Volume Controller Hardware Maintenance Guide
Cable that connects the operator information panel to the system
board
Grease that helps provide a thermal seal between the processor
and the heat sink
Cleaning wipe
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