Hypercom T7Plus User Manual

State Codes

41Alabama

42Alaska

43Arizona

45Arkansas

46California

47Colorado

48Connecticut

91Wash DC

77 Delaware

49Florida

50Georgia

51Hawaii

52Idaho

53Illinois

54Indiana

56Iowa

57Kansas

58Kentucky

59Louisiana

60Maine

61Maryland

62Massachusetts

63Michigan

64Minnesota

65Mississippi

67Missouri

68Montana

69Nebraska

70Nevada

71New Hamp

66New Jersey

72New Mexico

55New York

73N Carolina

74N Dakota

75Ohio

76Oklahoma

78	Oregon
44	Pennsylvania

79Rhode Island

80S Carolina

81S Dakota

82Tennessee

83Texas

84Utah

85Vermont

86Virginia

87Washington

88W Virginia

89Wisconsin

90Wyoming

92Amer Samoa

93Military ID

94Guam

95Puerto Rico

96Virgin Islands

28Alberta

29Brit Columbia

30Manitoba

31New Bruns

32Newfoundland

33NW Terr

34Nova Scotia

35Ontario

36Pr Edward Isl.

37Quebec

38Saskatchewan

39Yukon Terr

Secure Payment Systems

Rev 1.1

HYPERCOM T7Plus CHECK INSTRUCTIONS

1.Processing a Check

a.Press the “Check” key on the keypad (The check key is the second orange key in the second row)

i.Press the “1” numeric key from the keypad, for manual bank deposit (Check Auth) (i.e. A business check or a check that was already run and received a “Rerun as Paper” response) and press “Enter”. (The enter key is the same as “Yes” key and is the green key located at the bottom)

ii.Press the “2” numeric key from the keypad if this is a check for electronic deposit (ACH Check) (and the check will be handed back) and press “Enter”. (Business checks must be deposited as paper and may not be converted)

b.Guarantee Yes or No? (If “Check Auth” then the word ACH will not appear)

i.If currently subscribing to the SPS guarantee program “Yes” must be selected at this prompt in order

to for claims to be covered. The terminal will not prompt for ACH or non-ACH if subscribing to

verification services only.

c.ACH Check Amount? …

i. Please enter the $ amount and press “Enter”

d. ACH Check Drivers License Number (if not prompted then the terminal will proceed to (5) below)

i.Please swipe the magnetic strip license

•If a good swipe the terminal proceeds to (e) below

•If a bad swipe or no magnetic strip then:

(a)Begin manual entry of the customer’s driver’s license number as exactly seen on the

ABC			license. If letters are required, press the “Shift” key (The shift key is the first key in the last
			row) and the desired letter simultaneously. When finished, press “Enter” to see:

•State Code – Type the two digit state code and press “Enter” (the state code table is located to the left on this page)

•DOB prompt follows the phone # prompt if manual.

e.ACH Check Insert Check

i.Slide the check thru the imager or check reader

•If a bad read then try again or if unable to get a good read press the “Cancel” key (The cancel key is the red key in the last row) and start over when the terminal prompts “Check Auth” or

“ACH Check” at step (1) above and then manually enter the Account number at the “Enter MICR Number” prompt. After entering the Account number and pressing “Enter”, terminal will display:

•	Enter Account # … when finished press “Enter”

•Enter Routing # … when finished press “Enter”

f. Enter Check # … Type in check number located in the upper right hand corner of check.

g.Enter phone #…. Type the customer’s home phone beginning with area code.

h.Date of birth #…Type the customers date of birth.

i.Terminal Begins Dialing Sequence (Dialing. Connecting, Receiving, Transmitting, etc.)

i.If the terminal displays: “OKAY NNNN” the terminal will finish printing the authorization receipt, which the customer must sign to complete the transaction. The terminal will then prompt to print another receipt for the customer copy.

Secure Payment Systems Customer Service/ Technical Support – 888.313.7842

				Secure Payment Systems		Rev 1.1
			HYPERCOM T7Plus CHECK INSTRUCTIONS
2.	Miscellaneous Administrative Issues
	a.	Reprint Receipt (in case there was a printer problem)
		i.	Press the “Reprint” key (The reprint key is the last key in the third row) and enter in the invoice number found on the original
			copy. If original copy not available, press the “Reports” key (The reports key is the first key in the third row) on the terminal,
			press “3” for audit and then press “Enter”. (Or call customer service at [phone] and ask for the last 6 digits of the item
			number of the transaction)
	b.	If the terminal displays: “Call Ctr – NN” (where NN = a two digit number) you must immediately call the SPS voice authorization center
		for operator approval. Upon receiving approval you must then:
		i.	Force the authorization into the batch (similar to forcing a credit card transaction), by immediately rerunning the transaction just
			like the original transaction (do not delay, the customer needs to sign a printed receipt)
	c.	If the terminal displays an error response such as: “Micr/Chk # Error” or “DL Error” or “DOB Error” or “Phone # Error” or “State
		Code Error” then rerun the transaction from the beginning. If the terminal responds with “Rerun As Paper” then rerun the
		transaction from the beginning and select “1” at step #1 above.
3.	Voiding an eCheck transaction
	a.	To void a transaction, press the “Void” key and enter the invoice number found on the receipt or audit report. Verify that the amount is
		correct for the transaction and press “Enter”
4.	SPS Batch Close (if using the ACH check conversion service)
	a.	If not on “Auto Settle”, press the “Settle” key (The settle key is the fifth key in the first row) .At the: “Enter password” prompt, enter
		the password (generally it is four zeros (0000)) then press “Enter”
		i.	The Terminal will scan the batch and then display totals and ask if they are correct.
		ii.	If satisfied with totals press “Yes” or “Enter”. The terminal will dial the SPS processing center, clear the batch, and print a totals
			report.
5.	Printing Reports
	a.	Printing a Summary Report
		i.	Press the “Reports” key on the keypad (The Reports key is the first key in the third row)
		ii.	Press “4” for summary and then press “Enter”
	b.	Printing an Audit Report
		i.	Press the “Reports” key on the keypad (The Reports key is the first key in the third row)
		ii.	Press “3” for audit and then press “Enter”
		iii.	Type in the Host number and press	“Enter”	Cable Requirements:
	c.	Printing Batch History Report			Supported check readers;
					Magtek Mini MICR	Cable Part Number: 22517577
		i.	Press the “Reports” key on the keypad (The Reports key is		Supported imagers;
			the first key in the third row)
					Magtek MICR Imager	Cable Part Number: 22410311
		ii.	Press “5” for history and then press “Enter”		RDM EC5000 series	Cable Part Number: 810306-001 A
		iii.	Type 03 for SPS and press “Enter”		RDM EC6000 series	Cable Part Number: 810306-001 A
		iv.	Type the desired start date in Month, Day, and Year format,
			and then press “Enter”
6.	Automatic Image transmission --- The terminal automatically causes images to be transmitted after the batch is settled. A receipt will be
	printed denoting the number of images uploaded if successful, or the number of images not uploaded if unsuccessful. Please call the SPS
	Customer Service line if image uploads are unsuccessful for more than two days in a row.
7.	Manual Image Transmission (in case of failed automatic transmission – if using an imager)
	a.	Press “FUNCTION” key (The function key is the blue key in the first row) and then type 80 and press “Enter”
	b.	Terminal will display 1 = SEND 2 = CLR (clear images) 3 = INFO (states number of images in a storage). Select 1 to send images.

Note: Paper based transactions (where you select non ACH are not included in terminal reporting / batches)

Secure Payment Systems Customer Service/ Technical Support – 888.313.7842