Restaurant Application
Quick Reference Guide
Hypercom® T4000 Series
Quick Reference Guide
Restaurant Application
Credit Card Sale
> Swipe the card
> If prompted for purchasing card press
[ENTER] for [YES] or [CLEAR] for [NO]
> If prompted, enter the last 4 digits of the
card number and press [ENTER]
> If prompted enter the server # and
press [ENTER]
> Enter the base $ amount and press
[ENTER]
> If prompted select the tip % and press
[ENTER] or scroll for other options
> If prompted input a specific tip amount
and press [ENTER]
NOTE: If the tip amount is not known at
the time of sale press [ENTER] and the tip
can be entered later
> The terminal will display the total.
If correct press [ENTER] to continue or
[CLEAR] to return to the main screen
> Print second receipt – [ENTER] for Yes
or [CLEAR] for No
> If prompted press [ENTER] for card
present or [CLEAR] if the card is not
present
> If the card is not present select the
verification code listed
> If prompted enter the 3 digit CVV2
value from the back of the card and
press [ENTER]
> Enter the base dollar amount and press
[ENTER]
> If prompted enter the tax amount and
press [ENTER]
> If prompted select the tip % and press
[ENTER] or scroll for other options
> If prompted input a specific tip amount
and press [ENTER]
NOTE: if the tip amount is not known at
the time of sale press enter and the tip can
be entered later.
> The terminal will display the total.
If correct press [ENTER] to continue or
[CLEAR] to return to the main screen.
> If prompted enter the address
Manual Sale
> Press [ENTER]
> Select [TRANSACTION]
> Select [SALE]
> Select [CREDIT]
> Input the account # and press [ENTER]
> Input the expiration date (MMYY) and
press [ENTER]
> If prompted for purchasing card press
[ENTER] for Yes or [CLEAR] for No
> Print second receipt – [ENTER] for Yes
or [CLEAR] for No
> If prompted enter the zip code
> Print second receipt – [ENTER] for Yes
or [CLEAR] for No
Hypercom® T4000 Series
Debit Sale
> Press [ENTER]
> Select [TRANSACTION]
> Select [SALE]
> Select [DEBIT]
> Swipe the card
> If prompted [ENTER] the server #
and press [ENTER]
> Enter the base $ amount and press
[ENTER]
> If prompted select the tip percentage
and press [ENTER] or scroll for other
options
> If prompted input a specific tip amount
and press [ENTER]
> If prompted enter the cash back amount
and press [ENTER]
> The terminal will display the total.
If correct press [ENTER] to continue or
[CLEAR] to return to the main screen
> Have the customer enter their PIN #
and press [ENTER]
Authorization Only
> Press [ENTER]
> Select [TRANSACTION]
> Use the arrow key to scroll to
[AUTH ONLY] and select it
> Swipe or manually enter card # and
press [ENTER]
> If prompted input the expiration date
(MMYY) and press [ENTER]
> If prompted enter the last 4 digits of the
card # and press [ENTER]
> If prompted enter the server # and
press [ENTER]
> If prompted press [ENTER] for card
present or [CLEAR] if the card is not
present
> If the card is not present select the
verification code listed
> Enter the base $ amount and press
[ENTER]
> If prompted select the tip percentage
and press [ENTER] or scroll for other
options
> Print second receipt – [ENTER] for Yes
or [CLEAR] for No
> If prompted input a specific tip amount
and press [ENTER]
> The terminal will display the total.
If correct press [ENTER] to continue or
[CLEAR] to return to the main screen
> Print second receipt – [ENTER] for Yes
or [CLEAR] for No
Hypercom® T4000 Series
Forced Sale
> Press [ENTER]
> Select [TRANSACTION]
> Select [OFFLINE]
> Swipe or manually enter card #
and press [ENTER]
> If prompted input the expiration date
(MMYY) and press [ENTER]
> If prompted enter the last 4 digits of the
account # and press [ENTER]
> If prompted enter the server # and
press [ENTER]
> Enter the base $ amount and press
[ENTER]
> If prompted select the tip percentage
and press [ENTER] or scroll for other
options
> If prompted input a specific tip amount
and press [ENTER]
NOTE: If the tip amount is not known at the
time of sale press enter and the tip can be
entered later.
Tip Adjustment
> Press [ENTER]
> Select [TRANSACTION]
> Use the arrow key to scroll to the
[ADJUSTMENT] option and select it
> Enter the invoice # to be adjusted
> The total will display if no prior tips
have been entered. If it is correct and
no adjustments are needed press
[ENTER]. Press [CLEAR] to enter the new
adjusted amount and press [ENTER]
> If a previous tip has not been entered the
total will display with an option to
enter a tip
> Enter the tip amount and press [ENTER]
> The total will display again if correct
press [ENTER]
> The terminal will prompt for another
adjustment transaction. If you don’t have
any more press [CLEAR] to return to the
main menu
> The terminal will display the total.
If correct press [ENTER] to continue or
[CLEAR] to return
> Input the approval code and press
[ENTER]
> Print second receipt – [ENTER] for Yes
or [CLEAR] for No
Hypercom® T4000 Series
Void
> Press [ENTER]
> Select [TRANSACTION]
> Use the arrow key to scroll to [VOID]
and select it
> Input the invoice # and press [ENTER]
> The terminal will display the total.
If correct press [ENTER] to continue or
[CLEAR] to return
> Print second receipt – [ENTER] for Yes
or [CLEAR] for No
Credit Return
> Press [ENTER]
> Select [TRANSACTION]
> Select [REFUND]
> Swipe or manually enter card # and
press [ENTER]
> If prompted input the expiration date
(MMYY) and press [ENTER]
> If prompted enter the last 4 digits of the
account # and press [ENTER]
> If prompted enter the server # and
press [ENTER]
> Enter the $ amount and press [ENTER]
> Print second receipt – [ENTER] for Yes
or [CLEAR] for No
Debit Refund
> Press [ENTER]
> Select [TRANSACTION]
> Select [REFUND]
> Select [DEBIT]
> Swipe card
> If prompted enter the server # and press
[ENTER]
> Enter the $ amount and press [ENTER]
> Have the customer enter their PIN # and
press [ENTER]
> Print second receipt – [ENTER] for Yes
or [CLEAR] for No
Hypercom® T4000 Series
Reprint
> Press [ENTER]
> Use the arrow key to scroll to [REPRINT]
and select it
> Select [LAST] to reprint the last
transaction or [INVOICE] to reprint a
specific invoice #
> Select [CUSTOMER] or
[MERCHANT COPY]
The transaction will reprint
Find
> Press [ENTER]
> Select [BATCH]
> Use the arrow key to scroll to [FIND]
and select it
> Input the invoice # and press [ENTER]
Transaction displays on screen
Settlement
> Press [ENTER]
> Select [BATCH]
> Select [SETTLE]
> Enter the manager password and press
[ENTER]
> The terminal will display the sale total.
If correct press [ENTER] to continue or
[CLEAR] to return
> The terminal will display the refund
total If correct press [ENTER] to
continue or [CLEAR] to return
The terminal will settle the batch and print
a settlement report
NOTE: If totals are incorrect run a batch
audit report to determine what transactions
are missing and re-run them.
Hypercom® T4000 Series
Batch Review
> Press [ENTER]
> Select [BATCH]
> Select [REVIEW]
> If prompted enter the server # and
press [ENTER]
> Use the [CLEAR] key to view the
previous transaction or [ENTER] to view
the next transaction
Totals Report
> Press [ENTER]
> Select [BATCH]
> Select [TOTAL]
The batch is scanned and the total $
amount for the batch displays
> Press [ENTER] to review net sales by
card type and continue to do so, as
needed
> Press [CLEAR] to review previous card
totals in the batch. When the last card
total is shown, the terminal displays
‘NO MORE TOTALS’
Detail Report
> Press [ENTER]
> Select [REPORTS]
> Select [AUDIT]
> Select [NOVA]
A detailed breakdown of the
transactions will print
Summary Report
> Press [ENTER]
> Select [REPORTS]
> Select [SUMMARY]
The report will print
History Report
> Press [ENTER]
> Select [REPORTS]
> Use the arrow keys to scroll to
[HISTORY] and select it
> Select the length of days history you
want to print
The report will print
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RST-QRG-1001-US Rev0408 ©2008 Elavon Inc
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