Hypercom IEN 500 User Manual

A reliable, flexible and powerful POS solution.

IEN 500

Product Data

The IEN 500 allows Point of Service (POS) processors remote connectivity
and transport options currently available in local configurations. This integrated
access device (IAD) allows for simultaneous traffic from Ethernet and a legacy
protocol such as asynchronous, bisynchronous and SDLC, to be transported
over a Frame Relay or IP WAN. The IEN 500 is the logical choice for
customers who want to utilize the benefits of running IP terminal transactions
over a managed WAN interface.

Key Features

• Provides single slot for plug-in, hot-swappable port processors

• Fully configurable from network management system, no command line
configuration required

• Uses Frame Relay at lower bandwidths to maximize network
performance and balance costs

• Supports IP WAN connections through the user of an external router

• Supports Triple DES encryption over the WAN connection

• Fully integrated legacy protocol termination and transport capability

• Supports 1 to 3 physical interfaces

• Auto-sensing dial backup is available as an option for an extra level of
fault tolerance

Whether you're looking for a reliable payment terminal, innovative,
value-add technology, or a complete electronic transaction management
system, Hypercom can deliver. Our product portfolio ranges from basic
credit authorization to full transaction transport and more. Hypercom is
more than a one-stop shop for payment terminals, it's a provider of
complete, end-to-end transaction solutions that expand the possibilities
at the POS in ways that translate to greater profits.

www.hypercom.com

A reliable, flexible and powerful POS solution.

IEN 500

Reliability Built In

• Part of the long-lasting, world renown family of IEN products

• Built on a framework that relies on standards and industry standards

• Utilizes a unique internal transport mechanism and encryption technology, which has
the ability to transport data in its native mode, saving bandwidth and providing secure
transmission for transactions.

Flexible - - Development and Growth

• Allows users to start small and expand their framework as new requirements develop

• Provides freedom to implement more cost-effective services, to continuously integrate
newer applications and to tailor a complete network solution that extends existing
investments

• Allows Hypercom terminals in multiple locations to consolidate and leverage
technology such as IP

• With IP technology, the IEN 500 provides throughput of two to four seconds for existing terminals.

Powerful Network Management

• HypercomView, Hypercom’s network management system, delivers all of the tools
needed to keep POS network running smoothly

• Client/server architecture provides comprehensive activity and performance statistics,
alerts and alarms, and remote downloads and upgrades

• Sets new standards in GUI-based management for detail, simplicity and speed.

World Headquarters:

Hypercom Corporation | 2851 W. Kathleen Road, Phoenix, Arizona 85053, USA
Tel: [phone] | Fax: [phone] | Web: www.hypercom.com

Global Locations:

North America | Latin America | Asia/Pacific Rim | Europe | Middle East | Africa | Australia

Technical Specifications:

Chassis

• 1 slot for plug-in, hot-swappable port processor
modules

Communications

• UTP: 10 Mbps

• High-speed serial: V.35

• Low-speed serial: RS-232C

Power

• AC: 110-230 V, 1.0 A, 50/60 Hz

Footprint

• 8.5 in x 14.0 in x 2.0 in/21.6 cm x 35.6 cm x 5.1 cm

Weight

• 4.5 lbs/20.0 kg

Environment

• Temperature: 0-40°C/32-104°F

• Humidity: 25 to 95%, non-condensing

• Heat dissipation: 34 BTU/hr

Certifications

• FCC Part 15, UL (USA and Canada), CB, ICES
and CE

© 2006 Hypercom Corporation, all rights reserved. Hypercom is a
registered trademark of Hypercom Corporation. The Hypercom logo is
a trademark of Hypercom Corporation. All other products or services
mentioned in this document are trademarks, service marks, registered
trademarks or registered service marks of their respective owners.
Product Specifications subject to change without notice.

940272-010, Rev D July 2006