Huawei Y5 Prime User Guide
User Guide
Contents
Exciting Features
New Device
Gestures and Operation
VoLTE: Make Calls and Use Data at the Same Time 1
Clean Up Memory for Faster Performance 1
New Device Conguration 2
Getting Help 2
Home Screen
Contacts
Dialing
Message
Camera
Take a Screenshot of Your Entire Screen
Quick Switch
Notication and Status Bar 9
Screen Lock and Unlock 12
Home Screen Management 13
Managing Contacts
Basic Calling Functions
VoLTE 21
Basic Messaging Functions
17
19
22
7
8
Basic Camera Functions
Panorama 27
Beautication 28
Gallery
Photo Management
Phone Manager
Use One-touch Optimization
Manage Your Mobile Data 33
Optimize Power Consumption 34
Use Virus Scan to Keep Your Phone Safe 35
Email
Add Email Accounts
Manage Email Accounts 36
23
30
33
36
i
Calendar
Clock
Contents
Manage VIP Email Contacts 37
Set Auto Response for Exchange Email 37
Calendar: Your Event Management Center 38
Navigate the Calendar 38
Import To-Dos to Keep Your Work Organized 39
View Global Holidays 40
Use the Clock
Utilities
Use Recorder to Make Audio Notes
Device Connection
Bluetooth
Connecting USB Device 44
Security and Privacy
Location Information Protection
Enhanced Data Protection: Defend Your Privacy 48
Backup and Restoration
Data Backup: Prevent Data Loss
Back Up Your Data to a microSD Card 49
Back Up Your Data to Internal Storage 49
Back Up Your Data to a USB Storage Device 50
41
42
43
47
49
Back Up Your Data to a Computer 50
Wi-Fi and Network
Wi-Fi
Manage Dual-SIMs 52
Connecting to the Internet 53
Share Your Mobile Network with Other Devices 53
Sound and Display
Congure
Congure Your Sound Settings 55
Enable Eye Comfort Mode to Prevent Eye Strain 56
Change the Display Settings 56
Storage
Storage Cleaner
System
51
Do Not Disturb Mode 55
59
Change the Input Method
60
ii
Accessibility 60
General Settings 62
System Update
Performing an Online Update 66
Contents
iii
Exciting Features
VoLTE: Make Calls and Use Data at the Same Time
VoLTE (Voice over LTE) allows both call and data services to be carried on the same 4G network, which
means you can use the Internet even while making calls. VoLTE also provides you with shorter call
connection times and higher quality voice and video calls.
Both of your Phone's SIM card slots support 4G, VoLTE, and VoWiFi, so there is no need to switch
SIMs back and forth.
Some carriers may not support this feature.
Clean Up Memory for Faster Performance
Does your Phone slow down over time? Do you want to clean up your system storage but are unsure
which les to delete? Memory cleanup helps you quickly clear your cache, large and residual les, and
unused app les to speed up system performance and keep your Phone in top shape.
When your system performance slows down or remaining storage space is low, Phone Manager will
remind you to clean up. You can follow the onscreen prompts to clean up your Phone's memory and
free up storage space.
Clean: Scan for and clean up trash les and system cache to quickly free up memory and internal
storage space without affecting your Phone usage.
Deep clean: Scan for redundant les including WeChat les, large les, videos, images, app residual
les, music les, unnecessary installation packages, unused les, and les that take up a lot of space,
and obtain cleaning suggestions based on the scan results. This helps you free up storage space
without accidentally deleting important les.
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New Device
New Device Conguration
Connecting to the Internet
Connect to Wi-Fi networks effortlessly with your device.
Connecting to a Wi-Fi network
1 Swipe down from the status bar to open the notication panel.
2 Touch and hold to open the Wi-Fi settings screen.
3 Switch on Wi-Fi. Your device will list all available Wi-Fi networks at your location.
4 Select the Wi-Fi network you want to connect to. If you select an encrypted network, you will also
need to enter the Wi-Fi password.
Connecting using mobile data
Before using mobile data, ensure that you have a data plan with your carrier to avoid incurring
excessive data charges.
1 Swipe down from the status bar to open the notication panel.
2 Touch to enable mobile data.
When you don't need to access the Internet, disable mobile data to save battery power and
reduce data usage.
Manage Dual-SIMs
You can enable or disable a SIM card based on your usage needs. You can also set a default SIM card
for accessing the Internet and making calls.
Open > Network & Internet and touch Dual SIM settings. Congure the two SIM cards based
on your needs. The disabled SIM card cannot be used to make calls, send messages, or access the
Internet.
Enable call forwarding: Enable call forwarding between SIMs. While on a call using one SIM
card, incoming calls on the other SIM card can be forwarded to the present SIM, so you can choose to
answer or not.
Some carriers may not support this feature.
Getting Help
Security Features List
Huawei Phone offers a range of security measures that allow you to use your Phone with peace of
mind.
2
New Device
Screen lock mode and
password
Fingerprint unlocking
microSD card lock
SIM card lock
Set a lock screen password, lock the screen, and protect your privacy.
Your ngerprint replaces the password, making your Phone more secure,
and also making a range of security operations more convenient, from
unlocking the screen to accessing Safe and locked apps, to making secure
payments.
To prevent the information in your microSD card from being leaked, you
can lock that microSD card using your device. When the locked microSD
card is used for the rst time on another device, it requires password
authentication to be used.Not all devices support microSD cards.
The SIM card lock function uses a PIN code to lock the SIM card. Every time
your Phone is powered on or replaced, the system requires the correct PIN
code to unlock. This prevents any lost Phone from being used to tamper
with bank accounts or for identity theft purposes.
Malicious website
recognition
Harassment lter
App lock
Virus scanner
Opening the malicious website recognition function will automatically
identify any harmful sites linked in SMS messages and issue a safety
prompt, helping you avoid any unnecessary harm.
Phone Manager includes a harassment lter function, allowing you to set
up a blacklist, enable smart blocking, and take other security measures to
prevent you from being targeted by telemarketers, scammers, and other
unwanted persons, letting you use your Phone with greater peace of mind.
Activating App lock helps you encrypt the selected app, and makes it
require a password to be accessed. This prevents the unauthorized use of
your Phone's key functions by others.
Phone Manager also contains a virus scanner function, able to scan and
destroy various old and new viruses and Trojans, helping to keep your
Phone secure.
Personal Information and Data Security
The use of some functions or third-party applications on your device could result in your personal
information and data being lost or becoming accessible to others. Use the following measures to help
you protect your personal information:
l Put your device in a safe place to prevent unauthorized use.
l Set your device screen to lock and set a password or unlock pattern.
l Periodically back up personal information stored on your SIM card, memory card, or your device
memory. If you change to a different device, be sure to move or delete any personal information on
your old device.
3
New Device
l Periodically back up personal information stored on your memory card, or your device memory. If
you change to a different device, be sure to move or delete any personal information on your old
device.
l Do not open messages or emails from strangers to prevent your device from becoming infected
with a virus.
l When using your device to browse the Internet, do not visit websites that might pose a security risk
to avoid your personal information from being stolen.
l If you use services such as the portable Wi-Fi hotspot or Bluetooth, set passwords for these services
to prevent unauthorized access. Turn these services off when they are not in use.
l Install device security software and regularly scan for viruses.
l Be sure to obtain third-party applications from a legitimate source. Downloaded third-party
applications should be scanned for viruses.
l Install security software or patches released by Huawei or authorized third-party application
providers.
l Using unauthorized third-party software to update your device may damage your device or put your
personal information at risk. It is recommended that you update through your device's online
update feature or download ofcial update packages for your device model from Huawei.
l Some applications require and transmit location information. As a result, a third-party may be able
to share your location information.
l Some third-party application providers may collect detection and diagnostic information on your
device to improve their products and services.
Legal Notice
Copyright © Huawei Technologies Co., Ltd. 2018. All rights reserved.
No part of this manual may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Technologies Co., Ltd. and its afliates ("Huawei").
The product described in this manual may include copyrighted software of Huawei and possible
licensors. Customers shall not in any manner reproduce, distribute, modify, decompile, disassemble,
decrypt, extract, reverse engineer, lease, assign, or sublicense the said software, unless such
restrictions are prohibited by applicable laws or such actions are approved by respective copyright
holders.
Trademarks and Permissions
, , and are trademarks or registered trademarks of Huawei Technologies Co., Ltd.
Android™ is a trademark of Google Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any
use of such marks by Huawei Technologies Co., Ltd. is under license.
4
New Device
and are registered trademarks of Qualcomm Inc.
(NASDAQ: QCOM).
is a registered trademark of Sony Corporation.
Other trademarks, product, service and company names mentioned may be the property of their
respective owners.
Notice
Some features of the product and its accessories described herein rely on the software installed,
capacities and settings of local network, and therefore may not be activated or may be limited by
local network operators or network service providers.
Thus, the descriptions herein may not exactly match the product or its accessories which you
purchase.
Huawei reserves the right to change or modify any information or specications contained in this
manual without prior notice and without any liability.
Third-Party Software Statement
Huawei does not own the intellectual property of the third-party software and applications that are
delivered with this product. Therefore, Huawei will not provide any warranty of any kind for third
party software and applications. Neither will Huawei provide support to customers who use third-
party software and applications, nor be responsible or liable for the functions or performance of third-
party software and applications.
Third-party software and applications services may be interrupted or terminated at any time, and
Huawei does not guarantee the availability of any content or service. Third-party service providers
provide content and services through network or transmission tools outside of the control of Huawei.
To the greatest extent permitted by applicable law, it is explicitly stated that Huawei shall not
compensate or be liable for services provided by third-party service providers, or the interruption or
termination of third-party contents or services.
Huawei shall not be responsible for the legality, quality, or any other aspects of any software installed
on this product, or for any uploaded or downloaded third-party works in any form, including but not
limited to texts, images, videos, or software etc. Customers shall bear the risk for any and all effects,
including incompatibility between the software and this product, which result from installing software
or uploading or downloading the third-party works.
This product is based on the open-source Android™ platform. Huawei has made necessary changes to
the platform. Therefore, this product may not support all the functions that are supported by the
standard Android platform or may be incompatible with third-party software. Huawei does not
provide any warranty or representation in connect with any such compatibility and expressly excludes
all liability in connection with such matters.
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New Device
DISCLAIMER
ALL CONTENTS OF THIS MANUAL ARE PROVIDED "AS IS". EXCEPT AS REQUIRED BY APPLICABLE
LAWS, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
ARE MADE IN RELATION TO THE ACCURACY, RELIABILITY OR CONTENTS OF THIS MANUAL.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HUAWEI BE
LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR LOSS OF
PROFITS, BUSINESS, REVENUE, DATA, GOODWILL SAVINGS OR ANTICIPATED SAVINGS REGARDLESS
OF WHETHER SUCH LOSSES ARE FORSEEABLE OR NOT.
THE MAXIMUM LIABILITY (THIS LIMITATION SHALL NOT APPLY TO LIABILITY FOR PERSONAL INJURY
TO THE EXTENT APPLICABLE LAW PROHIBITS SUCH A LIMITATION) OF HUAWEI ARISING FROM THE
USE OF THE PRODUCT DESCRIBED IN THIS MANUAL SHALL BE LIMITED TO THE AMOUNT PAID BY
CUSTOMERS FOR THE PURCHASE OF THIS PRODUCT.
Import and Export Regulations
Customers shall comply with all applicable export or import laws and regulations and be responsible
to obtain all necessary governmental permits and licenses in order to export, re-export or import the
product mentioned in this manual including the software and technical data therein.
Obtaining help
Read the Quick Start Guide included with your phone.
Touch Settings > System > About phone > Legal to read the legal information.
Visit http://consumer.huawei.com/en/ for more information.
6
Gestures and Operation
Take a Screenshot of Your Entire Screen
Use combo key to take screenshot: Simultaneously press and hold the Power button and the
Volume down button to take a screenshot of the full screen.
Use shortcut switch to take screenshot: Swipe down from the status bar and open the shortcuts
panel, then touch to take a screenshot of the full screen.
After taking the screenshot, touch or to edit or share the screenshot. The screenshot will be
saved in Gallery by default.
7
Home Screen
Display all shortcut
switches
Touch the shortcut
switch to enable
the feature
Touch and hold to
enter settings
Rearrange shortcut
switches
Quick Switch
Use Shortcut Switches to Quickly Enable Frequently Used Features
Want to quickly enable or disable mobile data or hotspot? You can enable frequently used features by
using shortcut switches.
Swipe down from the status bar to open the notication panel. You can:
l Quickly enable frequently used features: You can turn on shortcut switches to enable the
relevant functions. For example, touch to enable the bluetooth function.
l Touch and hold shortcut switch icon to access function settings: If you want to perform more
settings for a function, touch and hold the corresponding shortcut switch to open the function
settings page.
l Display more shortcut switches: Touch to display more switches.
Adjust the Positions of the Shortcut Switches to Your Liking
Adjust the positions of the shortcut switches to put the ones you use regularly at the top.
Swipe down from the status bar, open the shortcuts panel, and touch . From the shortcuts panel,
you can:
Rearrange shortcut switches: Touch and hold a shortcut switch and then drag the icon to a
position of your choice.
Add a shortcut switch: Drag a shortcut switch from the hidden area of the panel to the displayed
area, then touch BACK.
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Home Screen
Remove shortcut switch: Drag a shortcut switch from the displayed area of the panel to the hidden
area, then touch BACK.
Notication and Status Bar
Understanding Status Bar Icons
Use the status bar to view connection information, check the remaining battery level, and check for
new
notications.
Status icons: Status icons tell you about your Phone's status, including network connections, signal
strength, battery level, and time.
Status icons may vary according to your region or carrier.
Signal strength No signal
Connected over 4G+ Connected over 3G
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Home Screen
Connected over 4G Connected over HSPA
Connected over 2G Connected over LTE
VoLTE enabled Airplane mode enabled
Roaming Connected over Wi-Fi
Bluetooth enabled Receiving location data from GPS
Wi-Fi network available Silent mode enabled
Vibration mode enabled Charging
Alarms activated Battery low
Battery full No SIM card found
Headset plugged in
Notication icons: Notication icons are displayed on the left-hand side of the status bar when you
receive a new message, notication, or reminder.
Missed calls
New emails
Downloading data New voicemail
Upcoming events Uploading data
Synchronizing data Phone memory full
Log in or synchronization error Synchronization failed
Connected to a VPN More notications
Open the Notication Panel to Get Important Information
Want to ensure that you do not miss out on any important notications? From your Phone's status
bar, you can view real time notication information and your device's operating status.
When there is a notication reminder, you can turn on the screen and swipe down from the status bar
to view the notication. You can access notication and status bar settings in the following ways:
l Access notication and status bar settings when the screen is locked: Turn on the screen and
swipe down from the status bar, touch
notications > Notifcations.
, enter your password, and then go to Apps &
10
Home Screen
l Access notication and status bar settings when the screen is unlocked: Go to Settings
and then go to Apps & notications > Notifcations.
Want the notication and status bar to display only the number of notications or to display no
notications? Touch Settings, and go to Apps & notications > Notications > App
notications. Then, select Numbers or None as required.
Disable Disruptive App
Notications
Find it annoying to receive so many different types of app notications? You can set and disable app
notications to prevent this from happening.
Go to Settings, and then go to Apps & notications > Notications > App notications. You
can:
l Prevent an app from pushing notications: On the Notications management screen,nd the
desired app and touch it, and then turn off Allow notications.
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Home Screen
Customize Notications to Your Liking
Not a fan of the default notication reminders? You can customize notication reminders so that you
get notications the way you want them.
Go to Settings, then go to Apps & notications > Notications. You can:
l Set notications light to pulse: Turn on Blink light, and the Phone notication light will icker
when you receive new notications.
Screen Lock and Unlock
Set a Lock Screen Password to Protect Your Privacy
Personal photos, contact information, and banking apps, your Phone stores a lot of sensitive
information. Set a lock screen password so that a password is required each time you unlock your
Phone. A lock screen password helps to protect your private information if your Phone is lost or
accessed by an unauthorized user.
Set a lock screen password: Open Settings, go to Security & location > Screen lock, and set
the type of lock screen password you prefer.
l Set a PIN: A PIN number is a sequence of digits. Entering a PIN to unlock your device is quick and
simple. For better security, use a long sequence of random numbers as your PIN. Go to Password >
PIN, follow the prompts to set up a PIN, then touch OK.
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Home Screen
l Set a pattern: Unlock your device by drawing a preset pattern on the screen. For better security,
use a pattern that includes overlapping line segments. Go to Password > Pattern and draw the
same pattern twice. The pattern must connect at least 4 dots.
l Set a password: A password made up of numbers, letters, and special characters is more secure
than a PIN or pattern. For better security, use a password with 8 or more characters that includes
numbers, letters, and special characters. Please memorize the password so that you don't get
locked out of your device if you forget it. Go to Password > Password, follow the prompts to set
up a password, then touch OK.
l Unlock your device using a smart band: If your device supports unlocking with a smart band,
the screen will automatically light up when the band comes within 80 cm of your device. Swiping
on the screen will instantly unlock the device. Touch Smart unlock, and follow the onscreen
prompts to complete the setup.
Lock the Screen to Quickly Secure Your Phone
If you don't use your Phone for a set period of time, the screen will turn off and lock. As long as the
screen stays on, you can use your Phone without needing to unlock the screen. Lock your screen
when you are not using your Phone to protect your privacy and prevent mistaken inputs.
Set a lock screen password to help protect your privacy. You can lock your device in the following
ways:
Lock the screen instantly with the Power button: Press the Power button to lock the screen at
any time.
Enable Always Display Information
Always display information lets you check a host of information such as the date, time, battery level,
and notications without ever turning the screen on.
Enable Always display information: Open Settings, go to Security & location > Settings >
Lock scree message, and toggle on the switch.
Home Screen Management
Manage home screen icons
Is your home screen cluttered with app icons? You can move or delete icons from the home screen or
sort and move them to folders for more convenient use.
Move a home screen icon: From the home screen, touch and hold an app icon until your Phone
vibrates, then drag it to any position on the home screen.
Delete an app: From the home screen, touch and hold the icon of the app you want to uninstall until
your Phone vibrates, then drag it to . Follow the onscreen prompts to delete the app.
To ensure that the system runs normally, some preinstalled system apps cannot be uninstalled.
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Home Screen
Create a folder to store app icons: From the home screen, touch and hold an app icon until your
Phone vibrates, then drag it on top of another icon. The two icons will now be placed in a new folder.
Delete a folder: Open the folder, touch , deselect all the apps, then touch OK. The folder will be
deleted automatically and all the apps in the folder will be moved to your home screen.
Rename a folder: Open the folder, touch the folder name and enter a new name.
Add or delete app icons from a folder: Open the folder, touch , select or deselect apps as
required and then touch OK. The selected apps will be automatically added to the folder while the
deselected apps will be removed from the folder.
Another way to remove an app icon from a folder is to touch and hold the icon in the folder until
your Phone vibrates, and then drag it to the home screen.
Manage Your Home Screen
Too many icons on your home screen? You can add a new page to your home screen and customize it
to your liking.
Touch and hold an empty area on the home screen to enter home screen editing mode. Do the
following:
l Add a new home screen page: Touch
at the left or right side of the screen to add a new
home screen page.
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Home Screen
l Delete an empty home screen page: Touch at the top of a home screen page to delete the
page.
Home screen pages with app icons or widgets on them cannot be deleted.
l Modify home screen page order: Touch and hold the home screen page you want to shift, then
drag it to the position of your choice.
l Set a default home screen page: Touch in the upper part of the home screen to set the
selected home screen page as your default home screen page.
Set Your Home Screen Wallpaper
Want to set a picture you like as your home screen wallpaper? Personalize your wallpaper to make
your home screen stand out.
Go to Settings, then go to Display > Wallpaper. You can:
l Set a picture as your home screen wallpaper: Touch Set wallpaper. From More or Gallery,
select a picture that you like and follow the onscreen instructions to select Lock screen, Home
screen or Both.
l Set a picture in your Gallery as your wallpaper: Have a great picture you want to set as your
wallpaper? Open Gallery, open the picture that you like and then go to > Set as >
Wallpaper to set the picture as your home screen wallpaper.
Manage Your Home Screen Widgets
Want to quickly add widgets such as one-touch lock screen, memo browser, or calendar to your home
screen? You can add, move or delete home screen widgets to tidy up your home screen and make it
easier to use.
Add widgets: Touch and hold an empty area on the home screen to enter home screen editing
mode. Touch Widgets, select a widget and drag it to an empty area on the home screen.
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Home Screen
Check that there is enough empty space on the home screen to put the widget. If there is not
enough space, add an empty home screen page or free up some space on the current home
screen page.
Delete widgets: Touch and hold a widget on the home screen until your Phone vibrates. Drag the
widget to Remove at the top of the screen.
Move widgets: Touch and hold a widget on the home screen until your Phone vibrates. Drag the
widget to any position of the screen.
Use App Drawer to Store Apps
Want to store your apps in one location on your home screen to give your home screen a neater look?
You can enable the app drawer on your home screen to store all your apps and free up space on your
home screen.
Open Settings, go to Home screen style, and select Drawer. If you want to switch back to a
standard home screen, select Standard.
Add an app icon from the app drawer to the home screen
: After you enable the app drawer,
touch on the home screen to enter the app list. From the app list, touch and hold the app
icon that you want to add until your Phone vibrates, and then drag it to the desired position on
the home screen.
16
Contacts
Managing Contacts
Import and Export Contacts
When you switch to a new Phone, you'll need to transfer your existing contacts.
Open Contacts, go to > Import/Export, and then select one of the following:
l Import contacts: Select Import from storage , Import from SIM , Import from another device
and follow the instructions.
l Export contacts: Select Export to storage or Export to SIM , Share contacts and follow the
onscreen instructions. By default, .vcf les exported through Export to storage are saved in the
root directory of your device's internal storage. Open Files to view exported les.
You can also import or export contacts using the Backup feature. Backup records are saved in the
Huawei folder of Files > Local > Internal storage by default.
Manage Your Contacts
The Contacts app gives you a host of features for managing your contacts. You can simplify your
contacts list, choose to only view contacts on your Phone or SIM card, and easily nd your frequent
contacts.
Merge duplicate contacts: If there are duplicates in your contacts list, you can use the Merge
duplicate contacts function to merge duplicate contacts. From the contacts list, Go to >
Organize contacts > Merge duplicate contacts, select the contacts you want to merge, and then
touch .
Display contacts for different accounts: Want to only view contacts on your Phone or SIM card?
Go to
l View contact storage space: Want to check your contact storage space? From the contacts list,
go to > Display preferences. In the Accounts section, you can see the total storage space
available on your device or SIM card.
> Display preferences, and select the accounts that you want to display. You can also:
Manage Contact Groups
Want to send a message to a group of colleagues or host a get-together? Smart groups automatically
groups your contacts by company, city, and most recent contact time, so you can quickly send a group
email or message.
Create a contact group: From the groups list, touch , enter the group name (such as Family or
Friends), and then touch OK. Follow the onscreen instructions to add contacts.
17
Contacts
Edit a group: From the groups list, select the group you want to edit and touch to add a
contact, or touch to Remove members, Delete group or Rename.
Delete a group: From the groups list, touch and hold a group, and then touch Delete.
Add Contacts to the Blacklist
You can add a contact number to the blacklist to avoid receiving harassing or spam calls from them.
Open Contacts, touch and hold the contact you want to add to the blacklist, and then touch
Add to blacklist. Your device will block all calls and messages from contacts in the blacklist.
View blacklisted contacts: Open
Numbers blacklist to view the blacklist.
Remove a contact from the blacklist: Open Contacts, touch and hold the contact you want to
remove from the blacklist, and then touch Remove from blacklist.
Phone Manager, go to Blocked > , and then touch
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