Huawei WA603DE, WA653DE Configuration Manual

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WA603DE & WA653DE V100R003C03

Fat AP Configuration Guide

Issue 02 Date 2012-04-19

Huawei T echnologies Co., Ltd.

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Issue 02 (2012-04-19) Huawei Proprietary and Confidential

No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd.

Trademar ks and Permission s

and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.

All other trademarks and trade names mentioned in this document are the property of their respective holders.

Note:

The product, service, or feature that you purchase should be restricted by the Huawei commercial contract and the clauses in the contract. All or a part of products, services, or features described in this document may not be purchased or used. Unless otherwise stated, this docu ment serves only as a g uide. All content s in this document do not constitute a warranty of any kind, expressed or implied.

The information in this document is subject to change without notice. Unless otherwise stated, this guide serves only as a guide. All statements, information, and recommendations in this document do not constitute a warranty of any kind, expressed or implied.

Huawei Technologies Co., Ltd.

Address: Huawei Industrial Base

Bantian, Longgang Shenzhen 518129

People's Republic of China Website: http://www.huawei.com Email: support@huawei.com

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WA603DE & WA653DE Fat AP Configuration Guide About This Document

Issue 02 (2012-04-19) Huawei Proprietary and Confidential

About This Document

Intended Audience

This document is targeted for services when the WA603DE or WA653DE works in Fat AP mode. It is organized into five chapters: system overview, basic configuration, service configuration, upgrade and maintenance, and troubleshooting.

This document is intended for:

Technical support engineers

Maintenance engineers

Change History

Updates between document issues are cumulative. Therefore, the latest document version contains all updates made in previous versions.

Issue 02 (2012-04-19)

This issue is the second official release.

Issue 01 (2011-07-25)

This issue is the first official release.

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WA603DE & WA653DE Fat AP Configuration Guide Contents

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iii

Contents

About This Document .................................................................................................................... ii

1 System Overview .......................................................................................................................... 1

1.1 Product Overview ............................................................................................................................................. 1

1.2 Fit/Fat Switchover ............................................................................................................................................ 1

1.3 T ypical Networki ng .......................................................................................................................................... 2

2 Basic Configuration ...................................................................................................................... 3

2.1 Configuring a Computer ................................................................................................................................... 3

2.2 Logging In to the Web Page ............................................................................................................................. 4

2.3 Configuring Wireless Parameters ..................................................................................................................... 4

2.3.1 Configuring Common Wireless Parameters ............................................................................................ 4

2.3.2 Configuring Specific Wi reless Parameters .............................................................................................. 6

3 Service Configuration .................................................................................................................. 8

3.1 Configuring Device- and User-Specific Parameters ......................................................................................... 8

3.1.1 Configuring Device-Specific Parameters ................................................................................................ 8

3.1.2 (Optional) Changing the User Name and Password ................................................................................ 9

3.1.3 Operation Result ................................................................................................................................... 10

3.2 Configuring the IP address ............................................................................................................................. 10

3.3 Configuring the WLAN.................................................................................................................................. 12

3.3.1 (Optional) Configuring the Threshold Parameters ................................................................................ 12

3.3.2 Configuring the Data T ransm ission Rate .............................................................................................. 14

3.3.3 Configuring Access Control Parameters ............................................................................................... 15

3.3.4 Configuring the Encryption Mode ........................................................................................................ 17

3.3.5 Operation Result ................................................................................................................................... 18

3.4 Configuring VLAN IDs.................................................................................................................................. 19

4 Upgrade and Maintenance ........................................................................................................ 21

4.1 Upgrading the Firmware .................................................................................................... ............................ 21

4.2 Restarting the AP ............................................................................................................................................ 23

4.3 Restoring the Factory Default Settings .......................................................................................................... 24

4.4 Maintaining System Logs ............................................................................................................................... 25

4.4.1 Enabling the System Log Function ....................................................................................................... 25

4.4.2 Uploading Logs to an FTP or TFTP Server .......................................................................................... 27

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4.4.3 Downloading Logs to the Local Com puter ........................................................................................... 28

4.5 Configuring the Access Modes ....................................................................................................................... 29

4.6 Verifying Network Connections ..................................................................................................................... 29

5 Troubleshooting .......................................................................................................................... 32

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WA603DE & WA653DE Fat AP Configuration Guide 1 System Overview

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1 System Overview

1.1 Product Overview

WA603DE and WA653DE are wireless access devices that comply with the 802.11a/b/g/n protocol. They enable high-speed wireless data communication between a wired local area network (LAN) and terminals that have a wireless network adapter complying with the

802.11a/b/g/n prot oco l. This Service Guide is applied to the following devices:

WA603DE, an indoor wireless access point that supports 2.4 GHz and 5 GHz.

WA653DE, an outdoor wireless access point that supports 2.4 GHz and 5 GHz.

As the configuration procedure is the same for WA603DE and WA653DE, this document uses WA653DE as an example. The configuration for WA603DE is slightly different from the configuration for WA653DE. Unless otherwise specified, WA603DE and WA653DE have the same parameter settings in this document.

1.2 Fit/Fat Switchover

The WA603DE/W A653DE works in Auto mode by default. After the AP starts, it enters the Fit or Fat mode based on actual networking. You can also configure the AP to start in Fit or Fat mode.

Configuring the AP to start in Fat mode Log in to the AP using Telnet.

Please login:

password : Å――Enter the user name and password.

huawei: set capwap-ap-mode 1

Configuring the AP to start in Fit mode Log in to the AP using Telnet.

Please login:

password : Å――Enter the user name and password.

huawei: set capwap-ap-mode 2

This document assumes that the AP works in Fat mode.

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1.3 Typical Networking

When functioning as a Fat AP, WA653DE provides 802.11 functions. That is, such an AP can work as an independent network entity to complete user access and authentication, data forwarding, AP management, security protocols, routing, and QoS functions. Figure 1-1 shows the network topology.

Figure 1-1 Network topology for WA653DE

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WA603DE & WA653DE Fat AP Configuration Guide 2 Basic Configuration

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2 Basic Configuration

2.1 Configuring a Computer

1. Perform the following operation according to the operating system:

In the Windows XP, choose Start > Control Panel > Network Connections.

In the Windows 2000, choose Start > Settings > Network Connections.

2. Right-click Local Connections in the Network Connections window and choose Properties

from the shortcut menu.

Make sure that the properties of local connections, not wireless network connections, are configured.

3. When the Local Area Connection Properties dialog box is displayed, select TCP/IP and

click Properties. The TCP/IP Properties dialog box is displayed. Record the current network configuration so that you can restore the network configuration when necessary.

4. Select the Use the following IP addresses option and set the following parameters:

IP address: 192.168.0.22 (or 192.168.0.x, where, x indicates a value between 2 and 254.)

Subnet mask: 255.255.255.0

You do need to configure the gateway and DNS because the AP is directly connected to the computer.

5. Click OK to save the settings and close the TCP/IP Properties dialog box. Click OK to close

the LAN Connection Properties dialog box. The settings take effect immediately.

----End

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2.2 Logging In to the Web Page

WA653DE can be managed by using a web browser.

1. Enter the IP address https://192.168.0.1 in the address box of a browser.

2. Enter the user name and password, and click Login to access the web page.

The default user name is user and password is sp-admin.

Figure 2-1 Login page

To ensure access security, change your user name and password by referring to 3.1.1

Configuring Device-Specific Parameters.

----End

2.3 Configuring Wireless Parameters

2.3.1 Configuring Common Wireless Parameters

1. Choose Configuration > Radio from the left navigation tree, as shown in Figure 2-2.

Figure 2-2 Conf igur ing c omm on par am eters

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2. Configure common parameters according to Table 2-1.

Table 2-1 Description of common parameters

Parameter Description

Radio Network Name of the wireless network. The name cannot exceed 32 characters.

The default name is Radio 2.4G or Radio 5G.

Wireless Mode Wireless mode. A single-frequency AP can only use 2.4 GHz, and

dual-frequency AP can use either 2.4 GHz or 5 GHz.

Channel Wireless channel. Select SmartSelect or any channel. Channel Width Channel bandwidth. Select 20 MHz or 40 MHz. Country Code Name of the country where the AP is used. AeroScout RFID

tag detection

Whether to detect the AeroScout RFID tag. To detect the tag, select Enabled. By default, Disabled is selected.

3. (Optional) Click Edit Common Settings in the Advanced Settings area and configure the

parameters as shown in Figure 2-3 according to Table 2-2.

Figure 2-3 Configuring advanced param eters

Table 2-2 Description of advanced parameters

Parameter Description

Transmit Power Transmit power of wireless signals. The options are as follows:

Full: full transmission power

Half: half of the transmission power

Quarter: a quarter of the transmission power

Eighth: eighth of the transmission power

Minimu m : minimu m power

The default value is Full.

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Parameter Description

Protection Mode Whether to control when an 802.11 device can communicate with

other devices. If a protection mode is enabled, the interaction between 802.11b

and 802.11g devices is enhanced while the network performance may be affected. The options are as follows:

Disabled: no protection mode is used.

CTS-only: If this option is selected, all the destination devices are forced to receive data when the AP sends data out.

RTS-CTS: If this option is selected, the data sending and receiving devices are forced to confirm data exchange after a data transmission event is completed and before another transmission event occurs.

Here, CTS is short for Clear To Send and RTS is short for Request To Send.

4. Click Update Settings to save the settings.

----End

2.3.2 Configuring Specific Wireless Parameters

1. Click a Wireless # tab page, as shown in Figure 2-4.

The symbol # represents 1 to 8 for a single-frequency AP and 1 to 16 for a dual-frequency AP.

Figure 2-4 Confi guring s pecif ic w ireless param eters

2. (Optional) Select Enabled for Wireless Availability and Broadcast SSID.

3. Enter a wireless network name in the SSID field to identify the wireless network. For

example, huawei Wireless AP.

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4. Click Update Settings to save the settings.

----End

After you perform the following operations, the basic wireless settings are completed for the AP.

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3 Service Configuration

3.1 Configuring Device- and User-Specific Parameters

3.1.1 Configuring Device-Specific Parameters

1. Choose Configuration > Device from the left navigation tree, as shown in Figure 3-1.

Figure 3-1 Conf igur ing devic e-specific parameters

2. Configure the parameters according to Table 3-1.

Table 3-1 Description of device-specific parameters

Parameter Description

Device Name Name of the device. The name is a string of up to 64 characters,

including letters, digits, and symbols. Device Location Location of the device. This parameter is optional. GPS Coordinates Latitude and longitude of the device. This parameter is optional.

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Parameter Description

Internal Heater If you select Enable Internal Heater, the PoE IN port of the

WA653DE is enabled to connect the PoE switch or power module to

provide power for the device.

If the device type is WA603DE, the 10/100/1000 PoE port is enabled.

By default, Enable Internal Heater is deselected. PoE OUT Port If you select Enable 'PoE OUT' Port, the PoE OUT port of the

WA653DE is enabled to provide power for other devices in PoE

mode.

This parameter is available for only the WA653DE.

By default, the Enable 'PoE OUT' Port option is deselected. Do not

select this option unless you are required to do so. Temperature

Update

Interval for automatically updating the temperature information.

The value ranges from 30 to 7200 seconds. The default value is 30

seconds.

3. Click Update Settings to save the settings.

----End

3.1.2 (Optional) Changing the User Name and Password

The default user name is super and password is sp-admin. To ensure access security, perform the following operations to change the default user name and password after the first login:

1. Choose Configuration > Device from the left navigation tree, and set the parameters in the

Service Provider Login area according to Table 3-2.

Figure 3-2 Changing the user name and password

Table 3-2 Description of user -specific parameters

Parameter Description

UserName Enter a new user name. The name is a string of up to 32 characters,

including letters, digits, and symbols.

Current Password Enter the current password.

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Parameter Description

New Password Enter a new password. The name is a string of up to 32 characters,

including letters, digits, and symbols.

Confirm New Password

Confirm the new password.

2. Click Update Settings to save the settings.

----End

3.1.3 Operation Result

Choose Status > Device from the left navigation tree or re-log in to the AP. The updated settings are displayed, as shown in Figure 3-3.

Figure 3-3 Viewing device information

3.2 Configuring the IP address

Procedure

By default, the AP dynamically obtains its IP address from the DHCP server. In addition to the default dynamic mode, you can perform the following operations to specify a static IP address for the AP:

1. Choose Configuration > Internet from the left navigation tree, as shown in Figure 3-4.

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Figure 3-4 Specifying the IP address

2. Click Static IP in the Connection Type field and set the static IP address, as shown in Figure

3-5.

Figure 3-5 Setting the static IP address

If the DHCP server is unavailable or the AP fails to obtain an IP address from the DHCP server, the AP uses the default IP address, 192.168.0.1.

3. Click Update Settings to save the settings.

----End

Operation Result

Choose Configuration > Internet from the left navigation tree. The updated settings are displayed, as shown in Figure 3-6.

You can click Enable Auto-update to enable the function of automatically updating IP settings.

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Figure 3-6 Viewing the IP settings

You can click Release DHCP to release the current IP address and click Renew DHCP to obtain another IP address from the DHCP server only when the connection mode is DHCP.

3.3 Configuring the WLAN

Choose Configuration > Radio 2.4G (or Radio 5G) from the left navigation tree, click a Wireless # tab, and configure the parameters, as shown in Figure 3-7.

The symbol # represents 1 to 8 for a single-frequency AP and 1 to 16 for a dual-frequency AP.

Figure 3-7 Conf igur ing w ireless param eters

3.3.1 (Optional) Configuring the Threshold Parameters

If you change a threshold parameter to an improper value, connecting to the wireless network may fail. Therefore, do not change the default threshold settings unless you are an experienced administrator.

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1. Click Edit Settings in the Threshold Settings field shown in Figure 3-7.

The page shown in Figure 3-8 is displayed. Configure the parameters according to Table 3-3.

Figure 3-8 Configuring the threshold parameters

Table 3-3 Description of threshold parameters

Parameter Description

Beacon Interval Interval for sending Beacon frames, specified in the radio profile.

An AP sends Beacon frames periodically to state the presence of a wireless network.

The value ranges from 100 tu to 1000 tu (1 tu = 1024 microseconds). The default value is 100 tu.

Data Beacon Rate (DTIM)

Interval for generating delivery traffic indication messages (DTIMs), specified in the radio profile.

A DTIM informs the stations (STAs) about the presence of buffered multicast/broadcast data on the AP.

This parameter is mandatory for the stations that use the energy-saving function.

A small DTIM interval will result in frequent use of stations that are working in energy-saving mode. As a result, more power is consumed.

A greater DTIM interval helps reduce power consumption of the stations that are working in energy-saving mode but it delays the transmission of broadcast and multicast frames.

The value ranges from 1 to 255 beacons. The default value is 1 beacon.

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Parameter Description

RTS/CTS Threshold Minimum packet size when the protection mode RTS-CTS is used.

Network collisions may occur due to high usage of network resources. You can adjust the transmit byte segment to prevent network collisions.

Narrow down the transmit byte segment to improve the retransmission rate when multiple users are associated.

Extend the transmit byte segment to reduce excessive network overheads that are caused by sending a great number of frames, which improves the network usage.

Usually, select the transmit byte segment according to the presence of network collisions.

The value ranges from 256 KB to 2346 KB. The default value is 2346 KB.

2. Click Update Settings to save the settings.

3. Click Go back to Wireless Configuration.

----End

3.3.2 Configuring the Data Transmission Rate

To ensure fair access to network resources, the transmission rates of devices need be limited. By default, the rate limiting function is disabled. If you enable the rate limiting function, the traffic rate of each device is limited in both the downlink and uplink according to the traffic policy.

To configure the data transmission rate, proceed as follows:

1. Click Edit Settings in the Rate Limiting field, as shown in Figure 3-7.

The page shown in Figure 3-9 is displayed.

Figure 3-9 Configuring the data transm ission rate

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2. Set the traffic rate for the uplink and downlink. Ensure that the traffic rates in the uplink and

downlink are limited or not limited at the same time. By default, the traffic rates in the uplink and downlink are not limited.

Table 3-4 Description of transmission ra te param eter s

Parameter Description

Per Station Traffic Rate

The traffic rates of all stations on the WLAN are limited by this parameter.

Downlink Traffic rate policy in the downlink, used to limit the traffic rate of the

data transmitted from an AP to a STA.

Uplink Traffic rate policy in the uplink, used to limit the traffic rate of the data

transmitted from a STA to an AP.

Class Types of traffic, namely, voice, video, background, and others. The

traffic type determines the transmission priority.

Voice Voice traffic, which is sensitive to data delay and requires the highest

priority.

Video Video traffic, which is less sensitive to data delay and requires the

second highest priority.

Best-Effort Traffic excl ud ing the voi ce, vid eo, and bac kgro un d dat a, which is less

sensitive to data delay.

Background Background traffic, which provides the basic network status data. It is

least sensitive to data delay and requires lowest priority.

Rate Bandwidth rate. The actual cell rate may exceed the rate in the Rate

column but does not exceed the rate in the Celling column.

Celling Cell rate. This parameter specifies the cell rate to ensure that the cells of

the higher priority are transmitted first, or to limit the transmission rate in a good environment to ensure the basic transmission rate in a poor network environment.

Buffer Maximum number of packets waiting to be transmitted. When the

number of packets waiting to be transmitted exceeds this value, the extra packets are discarded. This parameter helps prevent the burst of data to ensure that the transmission rate is within the permitted range.

3. Click Update Settings to save the settings.

4. Click Go back to Wireless Configuration.

----End

3.3.3 Configuring Access Control Parameters

To limit stations connected to the WLAN, perform the following operations:

1. Click Edit Settings in the Access Control field, as shown in Figure 3-7.

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The page shown in Figure 3-10 is displayed.

Figure 3-10 Conf ig urin g the acc ess control param eters

2. Select an access control mode.

By default, Disable WLAN access restrictions is selected. If you select Allow only stations

listed in the Access Control Ta ble, the page shown in Figure 3-11 is displayed.

Figure 3-11 Addi ng MAC addr esses of t he STAs

3. Click Add new entry, and add the MAC addresses of the STAs that will connect to the

WLAN. A maximum of 128 MAC addresses can be added. To delete an MAC address, click Cancel.

4. Click Update Settings to save the settings.

5. Click Go back to Wireless Configuration.

----End

To restrict a STA from connecting to the WLAN, click Deny only stations listed in the Access Control Table and add the MAC address of the STA to the address table.

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3.3.4 Configuring the Encryption Mode

To secure access to the WLAN, perform the following operations to configure the encryption mode:

1. Select WPA from the Encryption Method drop-down list box, the page shown in Figure

3-12 is displayed. By default, Disable is selected.

The 802.11n device does not support the WEP encryption mode while the 802.11b/g device supports. Compared with the WPA encryption, the WEP encryption is easy to be broken. Therefore, the WPA encryption is widely used.

Figure 3-12 Configuring the WPA encryption mode

2. Configure the parameters according to Table 3-5.

Table 3-5 Description of parameters for the WPA encryption mode

Parameter Description

WPA Version The default value is WPA, which is the basic version. WPA Authentication z PSK: applicable to individual or family use.

802.1X: authentication requires a Radius server.

WPA Algorithm

AES algorithm features the highest security.

The 801.11n device does not support the TKIP algorithm while the 802.11b/g device supports.

Passphrase Key phrase. The key phrase is a string of 8 to 63 characters

consisting of letters, digits, and symbols.

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3. Select 802.1X.

The page shown in Figure 3-13 is displayed.

Figure 3-13 Configuring 802.1X authentication

Table 3-6 Description of the parameters for 802.1X authentication

Parameter Description

Radius NAS-ID ID allocated by the Radius server. Authentication Server **

Required **

Information about the authentication server (mandatory). Enter the IP address, port number, and server key that are obtained from the carrier in the IP address, Port, and Server Secret fields.

Accounting Server ** Optional **

Information about the accounting server (optional). If the carrier does not provide the settings, you do not need

to set the parameters.

4. Click Update Settings to save the settings.

----End

3.3.5 Operation Result

Choose Status > Radio 2.4G (or Radio 5G) from the left navigation tree, click a Wireless # tab, and view the radio settings, as shown in Figure 3-14.

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The symbol # represents 1 to 8 for a single-frequency AP and 1 to 16 for a dual-frequency AP. You can click Enable Auto-update to enable the function of automatically updating the settings.

Figure 3-14 Viewing the radio settings

3.4 Configuring VLAN IDs

APs access network resources according to the VLAN to ensure access security. STAs that are connected to APs are added to different VLANs.

The VLAN ID for the STAs using IEEE 802.1X authentication is configured on the port of the Radius server.

The VLAN ID for the STAs that do not use IEEE 802.1X authentication is allocated by the VAP.

The default VLAN ID for STAs is 1.

When the VLAN function is enabled on a WLAN network, VLAN IDs in the received and sent packets must be the same and packets without VLAN ID or with an unknown VLAN ID are discarded.

If the VLAN function is disabled, the AP does not add any VLAN ID to transmitted packets and ignore the VLAN ID in the received packets.

To configure the VLAN, perform the following operations:

1. Choose Configuration > VLAN from the left navigation tree, as shown in Figure 3-15.

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Figure 3-15 Conf iguring V LAN IDs

2. Delete the original VLAN ID and enter a new VLAN ID.

A VLAN ID ranges from 1 to 4094.

Figure 3-16 Changing VLAN IDs

3. Click Update Settings (test). The system tests the new VLAN IDs. If you click Update

Settings (no testing, override), the system directly saves the settings without any testing.

4. If the test succeeds, the system displays a dialog box indicating successful settings and save

the new settings. When this occurs, click OK. If the test fails, the system restores the original VLAN settings.

----End

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4 Upgrade and Maintenance

4.1 Upgrading the Firmware

You can upgrade the firmware in either of the following ways:

FTP: features high reliability and a long upgrade duration, and requires ID authentication.

TFTP: features low reliability and a short upgrade duration, and does not require ID authentication.

Web: features a short upgrade duration and requires a connection to the Internet.

After upgrade, you need to manually restart to the AP to make the upgrade takes effect.

Upgrade in FTP or TFTP Mode

1. Obtain the IP address of the FTP or TFTP server. To upgrade in TFTP mode, run the TFTP

server application on the PC and set the transmission path. To upgrade in FTP mode, set the transmission path, user name, and password.

2. Choose Maintenance > Upgrade from the left navigation tree. The page shown in Figure 4-1

is displayed.

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Figure 4-1 Selecting the FTP m ode

3. Set the parameters according to Table 4-1, and click Perform Upgrade. If you do not want to

upgrade, click Save parameters only.

Table 4-1 Paramet ers for the up grade i n FTP mode

Parameter Description

Firmware Server IP address of the TFTP or FTP server. Port Port number of the FTP or TFTP server. Retain the default setting.

By default, the port number is 21 for FTP and 69 for TFTP.

Image Control File Name of the firmware to be upgraded. Username User name used to log in to the FTP server. Password Password used to log in to the FTP server.

4. Restart the AP after the upgrade.

----End

Upgrade in Web Mode

1. Choose Maintenance > Upgrade from the left navigation tree, and select Web, as shown in

Figure 4-2.

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Figure 4-2 Selecting the web mode

2. Enter the URL of the firmware in the Url field and click Upgrade.

3. Restart the AP after the upgrade.

----End

4.2 Restarting the AP

To restart the AP on the Web page, perform the following operations:

Restarting the AP will interrupt the connection to the WLAN network.

1. Choose Maintenance > Reboot/Reset from the left navigation tree.

The page shown in Figure 4-3 is displayed.

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Figure 4-3 Restar ting the AP

2. Click Reboot Now.

You are automatically logged out of the AP.

3. Several minutes later, if you can log in to the AP, the AP is successfully restarted.

----End

4.3 Restoring the Factory Default Settings

When an AP is connected to a computer and configured with the Wi-Fi function, do not restore the AP's factory default settings unless you are assisted by Huawei technical support engineers or network administrators.

Restoring the AP's factory default settings in Web mode will remove all the current settings of the AP and disconnect the AP from the wireless network.

To restore the AP's factory default settings, proceed as follows:

1. Choose Maintenance > Reboot/Reset from the left navigation tree.

The page shown in Figure 4-4 is displayed.

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Figure 4-4 Restor ing t he factory defaul t settin gs

2. Click Reset now.

You are automatically logged out of the AP. After the reset is completed, the AP's factory default settings are restored.

----End

4.4 Maintaining System Logs

4.4.1 Enabling the System Log Function

APs can send information about events and errors to a system log server. If there is a system log server on the network, perform the following operations to enable the AP to send logs to the log server:

1. Choose Administration > Log from the left navigation tree.

The page shown in Figure 4-5 is displayed.

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Figure 4-5 Enabling the system log function

Table 4-2 describes the log parameters.

Table 4-2 Description of the log parameters

Parameter Description

Log Status Enable the system log function, which is enabled by default. Syslog Server Address IP address or host name of the system log server. The default

value is 0.0.0.0.

Syslog Server Port UDP port used by the system log server. The value is 514 or

ranges from 11024 or 65535. The default value is 514.

2. Select Enable in the Log Status field.

Table 4-3 describes the fields in an event log.

Table 4-3 Fields in an event log

Parameter Description

Log time Time when the log is generated. Device name Device name of the AP. Log information Content of the log.

3. Enter the IP address of the system log server and retain the default port setting.

4. Click Update Settings to save the settings.

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4.4.2 Uploading Logs to an FTP or TFTP Server

To upload the current log information to a specified FTP or TFTP server, proceed as follows:

1. Choose Maintenance > Support Info from the left navigation tree.

The page shown in Figure 4-6 is displayed.

Figure 4-6 Uploading logs to an FTP or TFTP server

2. Select FTP in the Transfer Method field and set the parameters in the FTP Options area

according to Table 4-4.

Table 4-4 describes the parameters for uploading logs to an FTP or TFTP server.

Table 4-4 Parameters for uploading logs to an FTP or TFTP server

Parameter Description

Transfer Method Logs can be transferred to an FTP or TFTP server or saved to the

local computer. Server Address IP address of the FTP or TFTP server. Filename Name of the log file. The log file must be in TXT format. The file

path can contain "\" or "/" but the file name cannot contain "\" or "/".

In addition, the file name cannot start with a period (.) and cannot

exceed 255 characters. Username User name used to log in to the FTP server. Password Password used to log in to the FTP server.

3. Click Upload Now to save the settings.

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Figure 4-7 Uploading log information

----End

4.4.3 Downloading Logs to the Local Computer

1. Choose Maintenance > Support Info from the left navigation tree.

The page shown in Figure 4-8 is displayed.

2. Select Save to Local Computer in the Transfer Method field.

The page shown in Figure 4-8 is displayed.

Figure 4-8 Downloading logs to the local computer

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3. Click supportinfo.txt to download the log file to the local computer.

----End

4.5 Configuring the Access Modes

The AP supports four access modes: Telnet, SSH, HTTP, and HTTPS. To configure the access modes, choose Administration > Management from the left navigation tree, and enable or disable the access modes as required, as shown in Figure 4-9.

Figure 4-9 Selecting access modes

4.6 Verifying Network Connections

An AP provides the following methods to check whether devices connected to the AP have connected to the network:

Ping: This method can only identify whether a device is connected to a network. If a device is not connected, this method cannot help locate the problem.

Traceroute: The Traceroute is a tool used to trace the route that a packet follows to reach the destination device on the network. It identifies the gateway that the packet passes and helps locate the problem if the connection fails. By default, the packet is 38 bytes.

Ping

1. Choose Administration > Diagnostics from the left navigation tree.

The page shown in Figure 4-10 is displayed.

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Figure 4-10 Ping test

2. Enter the IP address of the connected device in the Ping field and click Run test.

3. View the test result.

If no data is lost, you can infer that the device is connected to the network.

----End

Traceroute

1. Enter the IP address of the destination device in the Traceroute field and click Run test.

Figure 4-11 Traceroute test

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2. View the test result.

You can find the gateway that a packet passes from the source device to the destination device and the elapsed time.

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5 Troubleshooting

Fault Solution

A STA cannot access the network.

Ensure that the AP and the STA are configured with the same SSID.

Ensure that the authentication or encryption function is enabled and the STA is configured with the corresponding authentication mode and the encryption key.

If the 802.1x authentication is used, ensure that the 802.1x client software is installed and correctly configured on the STA.

If the STA roams between APs, ensure that the involved APs and wireless devices are in the same ESS and share the same SSID and authentication mode.

A PC cannot manage an AP in Telnet or Web mode.

Ensure that the IP address, subnet mask, and default gateway of the AP are valid.

If the VLAN is enabled on the AP, packets sent from the PC must have the same VLAN ID as the AP. When an AP is managed by a STA, the AP management and control function must be enabled.

Ensure that the AP is connected to a valid wireless network.

If the PC is connected to the AP through an Ethernet, ensure that the connection between the AP and the PC is correct. If the PC is connected to the AP in wireless mode, en sure that the wireless connection valid.

Check whether the number of Telnet connections exceeds the maximum. If yes, try again later.

A user forgets the password.

Contact the device distributor for help.

Logging in to an AP fails.

Check whether the AP is powered on.

Ensure that the IP address of the STA is different from that of the AP but share the same network segment with the AP.

If the problem persists after the AP is restarted, contact Huawei technical support engineers.

Huawei WA603DE, WA653DE Configuration Manual

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