Huawei webConnect, T-Mobile webConnect UMG181 User Manual
User Guide
webConnect™ Laptop Stick and
T-Mobile Connection Manager
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Table of contents
INTRODUCTION........................................................................................................................................................................ 4
HARDWARE AND SOFTWARE OVERVIEW..................................................................................................................................... 4
DEVICE OVERVIEW.....................................................................................................................................................................5
T-MOBILE SERVICE OVERVIEW .................................................................................................................................................. 6
GETTING STARTED................................................................................................................................................................. 7
BEFORE YOU BEGIN.................................................................................................................................................................... 7
INSTALLATION AND SETUP .........................................................................................................................................................8
Inserting the SIM into the Laptop Stick................................................................................................................................ 8
Installing the Connection Manager...................................................................................................................................... 9
Opening the Connection Manager........................................................................................................................................9
Removing the Laptop Stick from your computer..................................................................................................................9
Inserting a MicroSDHC™ card into the Laptop Stick..........................................................................................................9
BROADBAND............................................................................................................................................................................10
CONNECTING TO T-MOBILE BROADBAND (2G/3G) ................................................................................................................. 10
CONNECTING TO OTHER NETWORKS.........................................................................................................................................10
Creating a new network profile.......................................................................................................................................... 10
Connecting to other networks.............................................................................................................................................13
USING TEXT MESSAGES (SMS).................................................................................................................................................13
Writing and sending a text message ...................................................................................................................................13
Receiving a text message.................................................................................................................................................... 14
Managing text messages.....................................................................................................................................................15
Using the address book.......................................................................................................................................................16
WI-FI........................................................................................................................................................................................... 18
CONNECTING TO T-MOBILE HOTSPOT ..................................................................................................................................... 18
CONNECTING TO OTHER WI-FI NETWORKS............................................................................................................................... 19
CONNECTING TO A WI-FI NETWORK FOR FIRST TIME................................................................................................................20
CONNECTING TO A CLOSED WI-FI NETWORK ...........................................................................................................................20
What is a closed network.................................................................................................................................................... 20
Setting up a network profile for a closed network.............................................................................................................. 21
Accessing a closed network................................................................................................................................................ 22
WI-FI NETWORK LIST ...............................................................................................................................................................23
T-MOBILE HOTSPOT LOCATOR................................................................................................................................................24
Updating T-Mobile HotSpot Locator..................................................................................................................................25
WI-FI NETWORK INFORMATION................................................................................................................................................26
WI-FI NETWORK SECURITY ...................................................................................................................................................... 27
Definitions ..........................................................................................................................................................................27
Accessing an encrypted network......................................................................................................................................... 28
Changing encryption key for a network profile.................................................................................................................. 29
VPN .............................................................................................................................................................................................30
UNDERSTANDING VPN ............................................................................................................................................................30
Using the Checkpoint VPN Client ......................................................................................................................................30
Using the NetMotion VPN Client........................................................................................................................................30
CONFIGURING A VPN CONNECTION .........................................................................................................................................31
CONNECTING TO VPN AUTOMATICALLY.................................................................................................................................. 32
Connecting to VPN (T-Mobile profile)............................................................................................................................... 32
Connecting to VPN (non-T-Mobile profile)........................................................................................................................32
CONNECTING TO VPN MANUALLY...........................................................................................................................................33
NETWORK PROFILES............................................................................................................................................................34
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UNDERSTANDING NETWORK PROFILES ..................................................................................................................................... 34
CREATING A WI-FI NETWORK PROFILE..................................................................................................................................... 35
EDITING A NETWORK PROFILE .................................................................................................................................................. 37
REMOVING A NETWORK PROFILE..............................................................................................................................................38
CONNECTION MANAGER SETTINGS ...............................................................................................................................39
INTRODUCTION.........................................................................................................................................................................39
Application tab ................................................................................................................................................................... 40
Sounds tab .......................................................................................................................................................................... 41
Updates tab......................................................................................................................................................................... 42
Hardware tab......................................................................................................................................................................43
VPN tab .............................................................................................................................................................................. 44
App Launcher tab...............................................................................................................................................................45
ROAMING .................................................................................................................................................................................46
INTRODUCTION.........................................................................................................................................................................46
WHO CAN ROAM....................................................................................................................................................................... 46
FREQUENTLY ASKED QUESTIONS...................................................................................................................................47
SUPPORTED DEVICES................................................................................................................................................................ 47
FREQUENTLY ASKED QUESTIONS..............................................................................................................................................48
How do I check my data usage? .........................................................................................................................................48
Which operating systems does the Connection Manager support?.................................................................................... 48
Which Wi-Fi cards do you support?...................................................................................................................................49
The Connection Manager was installed and launched but no card is detected. How do I activate my card?....................49
The Connection Manager continues to scan. Why can’t the Connection Manager find a network?.................................. 49
How do I connect to a network?......................................................................................................................................... 49
Can I move from a T-Mobile HotSpot location to another wireless network without re-configuring my WLAN adapter
settings?..............................................................................................................................................................................49
What should I do if my connection drops?..........................................................................................................................49
I have Bluetooth on my laptop. Will this cause interference and prevent a good connection? .......................................... 49
Is my Cisco ACU supported?.............................................................................................................................................. 50
Can I use Cisco's LEAP?....................................................................................................................................................50
Can I roam with the Connection Manager?....................................................................................................................... 50
How do I get the Connection Manager to stop launching every time I restart my laptop?................................................ 50
Why am I unable to connect to this network even though I can see a signal in the Connection Manager window?.........50
The Connection Manager connected a network, but why do I keep losing the connection? .............................................. 50
Does the Connection Manager support WEP Encryption?................................................................................................ 51
Does the Connection Manager support VPN?....................................................................................................................51
Can I use my 3rd party VPN?............................................................................................................................................. 51
Why is the channel number incorrect in my network list?..................................................................................................51
Why do I sometimes see a duplicate network with a BSSID of all zeros and a different channel number?........................51
I purchased an 802.11g WLAN adapter. Will this work on the T-Mobile HotSpot Network? How about 802.11a?..........51
Is it possible to access Micro SD storage without installing Connection Manager?.........................................................52
Who can I contact if need assistance with the Connection Manager?................................................................................52
TECHNICAL SUPPORT..........................................................................................................................................................53
ONLINE HELP ........................................................................................................................................................................... 53
T-MOBILE CUSTOMER CARE....................................................................................................................................................53
SAFETY INFORMATION....................................................................................................................................................... 54
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Introduction
Hardware and software overview
Congratulations on your purchase of the webConnect™ Laptop Stick and the T-Mobile
Connection Manager.
Together, the Laptop Stick and the Connection Manager allow you to:
• Connect to T-Mobile’s high-speed broadband (2G/3G) networks
• Connect to Wi-Fi networks including T-Mobile HotSpot network locations
• Browse the Internet
• Connect to corporate networks through VPN
• Send and receive text messages
• View connection types and status
• Create and modify connections and settings
• Manage network settings
• Use the Laptop Stick for expanded memory with an optional MicroSDHC™ card
This User Guide provides you with information you need to use your Laptop Stick and the
Connection Manager. For additional information, you can click Help > Help on the Connection
Manager screen.
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r
Device overview
FRONT VIEW BACK VIEW
USB
connector
(rotatable)
Micro-SDHC™ card slot
External antenna slot
Back cove
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T-Mobile service overview
Your T-Mobile webConnect data plan includes:
• T-Mobile Broadband (2G/3G)
T-Mobile Broadband Internet service allows you to connect to the Internet from your
laptop on 2G and 3G networks in more than 9,000 cities across the U.S. and many
countries worldwide where T-Mobile coverage is available and where T-Mobile has
roaming agreements in place.
Activities that work well on 2G and 3G networks:
* Sending e-mail, Instant Messages, and text messages
* Downloading light data files
* Sending pictures via e-mail
Activities that work well on 3G networks:
* Viewing content heavy Web sites (lots of images and videos)
* Viewing YouTube and other video files (they will play on 2G but requires loading time)
* Uploading / downloading large files (photos, videos, and so on) to sharing Web sites
3G coverage is available only in certain markets. See coverage map for details. To provide the best network experience for all of our
customers we may temporarily reduce data throughput for a small fraction of customers who use a disproportionate amount of bandwidth.
Your data session, plan, or service may be suspended, terminated, or restricted for significant roaming or if you use your service in a way that
interferes with our network or ability to provide quality service to other users. Some devices require specific data plans; if you do not have the
right plan for your device, you may not be able to use data services. Additional charges may apply.
• T-Mobile HotSpot
Get connected at more than 45,000 locations worldwide, including over 10,000 locations
in the U.S. The T-Mobile HotSpot network includes select coffeehouses, Borders Books
and Music stores, Barnes & Noble, Dallas-Fort Worth International Airport, Los Angeles
International Airport, San Francisco International Airport, Hyatt Hotels and Resorts, Red
Roof Inns, Sofitel and Novotel Hotels, the airline clubs of American, Delta, United and US
Airways, FedEx Office, and other select airports and hotels. With your WebConnect data
plan you can also get access to hundreds of roaming locations in the U.S. (additional
charges may apply). For a complete listing of T-Mobile HotSpot locations, click the
HotSpots button in Connection Manager or visit http://t-mobile.com/hotspot
.
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Getting Started
Before you begin
Before you begin, you will need:
• A Laptop Stick
• A Subscriber Identity Module (SIM) card
• A T-Mobile webConnect data plan
You will also need a computer with at least the following system requirements:
Processor
RAM
Hard Drive
Space
Internet
Explorer
OS Service
Pack
XP Support 32-bit Service pack 2 and Service Pack 3
Vista Support 32-bit Service Pack 0, 1
• Starter Edition
• Home Basic Edition
• Home Premium Edition
• Professional Edition
• Small Business Edition
• Enterprise Edition
• Ultimate Edition
Windows XP Windows Vista Macintosh
300 MHz 1 GHz
256 Mb 1 GB
60 Mb 60 Mb
IE 5.5 IE 7
Service Pack 1 (or
later)
Service Pack 0, 1
Visit http://TMobileWebConnect.com/Mac
for information.
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Vista Support 64-bit Service Pack 0, 1
• Starter Edition
• Home Basic Edition
• Home Premium Edition
• Professional Edition
• Small Business Edition
• Enterprise Edition
• Ultimate Edition
Additional Requirements
• Windows Vista operation requires a DirectX 9.0 (or better) graphics accelerator
• Internet connection (if downloading from the Internet)
• Computer with USB port
• Computer with Wi-Fi for wireless connection
Installation and setup
The installation process involves the following:
• Inserting the SIM into the Laptop Stick
• Installing the Connection Manager
Inserting the SIM into the Laptop Stick
The SIM card contains a computer chip that identifies you to the wireless network and contains
information, such as your phone number, service, and registration information. To insert the SIM
into the Laptop Stick:
1. Detach the SIM from the card.
2. Slide down the back cover and remove.
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3. Slide the SIM card into the Laptop Stick as shown and close the back cover.
Installing the Connection Manager
Connect the Laptop Stick to the USB port of your computer. The Connection Manager installation
begins automatically. Follow instructions on the screen to install.
Opening the Connection Manager
To open the Connection Manager:
• On your computer taskbar, click the Start button. Point to Programs > T-Mobile and then
click T-Mobile Connection Manager.
OR
• On your computer desktop, double-click the T-Mobile Connection Manager icon.
Removing the Laptop Stick from your computer
It is important to properly remove your Laptop Stick from your computer to prevent data loss or
corruption.
1. Double-click the Safely Remove Hardware icon in the system tray on your computer.
2. Select USB Mass Storage Device and click Stop.
3. Select your Laptop Stick and click OK.
4. When you see the prompt, “It is safe to remove the device”, remove your Laptop Stick from
your computer.
NOTE: Two “USB Mass Storage Device” are related to your Laptop Stick. Be sure to stop both
with Safely Remove Hardware before removing your Laptop Stick. Exit the Connection Manager
before removing your Laptop Stick.
Inserting a MicroSDHC™ card into the Laptop Stick
The Laptop Stick can be used as additional memory for your personal files. Simply insert a
MicroSD card (purchased separately) into the slot on the side and then insert the laptop Stick into
your computer. The Laptop Stick will be recognized a removable drive, and you can copy files to
and from this drive.
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Broadband
Connecting to T-Mobile Broadband (2G/3G)
NOTE: You do not need to create a network profile to connect to T-Mobile Broadband network.
To connect to T-Mobile Broadband:
1. Insert your SIM card in your Laptop Stick if you have not done so already.
2. Insert the Laptop Stick in your laptop.
3. Open the Connection Manager. The Laptop Stick will then scan the area for available
networks.
4. Click Broadband.
5. Click Connect.
Connecting to other networks
To connect to another network, you must first create a profile for that network. You must have a
network profile for each network to which you wish to connect.
Creating a new network profile
1. At the main Connection Manager screen, click Broadband.
2. Click Profiles. The Profiles screen opens.
3. At the Profiles screen, click Add.
4. Click Broadband or Wi-Fi and click Add.
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5. Select the network whose profile you would like to add or select Create Customer Profile if
you want to create a profile for a network that is not listed here. Click Next.
6. Click Next.
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7. In the IP Settings screen, configure your settings as needed and click Next. Consult with your
IT administrator if needed for applicable settings.
8. In the General screen, configure the remainder of the settings for your profile and click
Finish. Consult with your system administrator if needed for applicable settings.
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Connecting to other networks
1. At the main Connection Manager screen, click Broadband.
2. Click the Connect Using button to display a list of networks.
3. Click the Connect button for the desired network.
Using text messages (SMS)
When you are connected to broadband, you can send and receive short text messages to
another mobile phone using the Connection Manager very much like you can do on most wireless
phones. The Connection Manager makes it easy by allowing you to send, receive, and manage
text messages from a familiar e-mail like messaging client.
NOTE: Separate charges apply to send/receive domestic/international text messages.
Writing and sending a text message
1. At the main Connection Manager screen, click Broadband.
2. Click the SMS button to open the T-Mobile Connection Manager – Text Messaging Service
screen.
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3. Click New to open the new message screen.
4. At the To line, type the destination phone number OR click To to open the address book to
select a contact saved in your address book.
5. Type your message and click Send.
Receiving a text message
When you receive a new text message, the Connection Manager displays the following icon on
the main screen for Broadband:
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To read the message:
1. At the main broadband screen, click SMS.
2. Make sure Inbox is selected.
3. Double-click the message you want to read OR you can click Preview on the toolbar menu to
read the message from the Preview pane.
Managing text messages
The Text Messaging Client provides a number of management functions that let you save and
organize your incoming and outgoing messages. They include:
• Click
messages.
• Click
the messages it contains).
• Click
• Click
folder.
or click File > Folders > New Folder to create a new folder in which to store
or click File > Folders > Delete Folder to delete a folder you have created (and all
or click Edit > Move to Folder to move the selected message to another folder.
or click Edit > Copy to Folder to place a copy of the selected message in another
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Using the address book
The Connection Manager includes an address book feature that you can use to manage phone
numbers and e-mail addresses.
To access the address book:
1. At the Text Messaging Client screen, click New to open a new text entry screen.
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2. At the new text entry screen, click To to open the address book.
3. At the address book screen, click Add contacts, Edit to edit contact information, or Delete.
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