Huawei M635 Quick Start Manual

Getting started.

Dial *228 to activate!

Quick Start Guide

GH68-25024A Rev.4.1 Printed in Korea

Welcome to MetroPCS – we are the wireless

phone company that offers Wireless for All® – unbeatable national rate plans for unlimited talk, text and web, with all-in pricing, all applicable taxes and regulatory fees included, no contracts, and no hidden surprises.*

Now let’s activate your phone

Dial *228 or visit metropcs.com/activate to activate!

Activating your new phone

step one – basic information

• Please have ready: your name, address, and an eight-digit number that you will use to access your

account (your personal identification number “PIN”).

step two – find your serial number

• To locate the serial number, remove the phone

from the box and remove the battery cover from

the phone. The serial number is located near the bar code. It will be either 11 or 18 digits. Write that number here:

* Some services not available in extended home areas. Coverage not available in all locations.

If you need to place a call while outside of MetroPCS’s local, extended home or TravelTalk extended coverage areas, per-minute charges may apply and you may need to use a credit card to complete your call in those areas. Only taxes and regulatory fees are included; convenience and payment fees are not included. Phone price not included.

step three – choose your desired calling plan

and features

• The choice is yours! MetroPCS offers unlimited

talk-all-you-want calling plans and great features to enhance your service. Please refer to “plan features” in this guide for details.

step four – choose your method of payment/billing

• Please refer to “payment options” in this guide

for details on how to receive and pay your bill.

step five – power up your phone and give us a call

• Install the battery in your new phone by following

the step by step instructions in your phone’s User Guide.

• Once your phone is powered up, press *228 to connect with an activation representative who will assist you in activating your phone. (As soon as your service is activated, be sure to fully charge the phone’s battery before using it again.)

Don’t hesitate to ask your MetroPCS

representative for more information.

Check out all the features available with MetroPCS.

Unlimited Local

• Make all the local calls you want, any time of day or night.

Unlimited Nationwide Long Distance

• Call as much as you like to numbers in the continental United States and Puerto Rico!

Unlimited International Calling

• No counting minutes to over 1,000 destinations* in over 100 countries worldwide. No calling cards. No 800 numbers. No PINs.

Nationwide Coverage

• MetroUSASM, covering over 90% of all Americans**.

TravelTalk

• Links you with connections in cities outside of the

Enhanced Voice Mail Package (voice mail, caller ID, and 3-way calling)

• Combines enhanced voice mail with caller ID, call waiting

* Calls to non-included numbers may require use of a calling card. To determine if your called number is included, please visit metropcs.com/products/world.

** Coverage percentage based on calculated coverage of over 280 million population based on 2009 Target Pro Data.

*** Per minute fees of $0.19 per minute may apply in these areas. Only voice and text services are available in these areas. VoIP services not available in these areas.

MetroPCS included coverage areas***. You can also send text messages for FREE when traveling in these areas!

and 3-way calling with double the message capacity.

Unlimited Call Forwarding

• No matter where you go, your calls can follow. Easy to use.

Unlimited Screen-it

• Manage your calls better by seeing the caller’s name before you answer, even if it is not stored in your phone’s personal contact list.

GroupLINE

• GroupLINE lets your family or friends share one phone number, just like at home.

Unlimited Text Messaging

• Send all the mobile-to-mobile text messages you want to virtually anyone you want, anytime you want.

Unlimited Short Codes & Text Alerts*

• Stay connected to your social communities and receive informational alerts.

Unlimited International Text Messaging

• Send text messages across the globe.

Unlimited Mobile Instant Messaging

• If you’re using AOL Instant Messenger, Windows Live Messenger or Yahoo Messenger, then you won’t want to live without mobile IM on your phone.

IM and Social

• One application merges Facebook and Twitter, PLUS Windows Live, Yahoo and AOL Instant Messengers all in one spot on your MetroPCS phone.

* Additional fees may apply for Premium content.

Unlimited Picture Messaging

• Send and receive digital photos from your MetroPCS camera phone.

Unlimited Email Access

• Email on your phone with mail@metro for use with home or business email accounts. Get alerts when new emails are received.

Unlimited Web Access

• You have the freedom to browse the web in your hand using MetroWEB®.

Unlimited Pocket Express®

• Your quick source for all the day’s current events. Find news feeds with digests on world news, entertainment news, stock quotes, sports scores and more!

Unlimited Loopt® GPS Friend Finder

• Find your friends (using real-time maps) and share what’s up on the go.

Unlimited MetroNavigator

• Turn your handset into a powerful GPS navigation tool

with audible turn-by-turn driving directions, local

search and maps.

Unlimited Premium Directory Assistance

• Find people, restaurants, movies, stores and more with Metro411 Premium Directory Assistance. By using voice or text searches, get maps and directions directly on your phone.

Unlimited Directory Assistance

• Get unlimited business and residential listings for anywhere in the U.S., Canada or Puerto Rico.

MetroBACKUPSM

• Keep your contacts even if your phone is lost, stolen or damaged.

MetroSTUDIO

Ringback Tones

• Ringback Tones include hot music and allow those who call you to hear songs by your favorite artists.

Ringtones

• Download the hottest songs and artists. Assign a different tone for each contact in your phone.

Full-Track Downloads†

• Download your favorite songs from your phone or online.

Video on Demand†*

• Get instant access to TV shows, news, sports and entertainment to match your on-the-go lifestyle.

†

Select phones only.

* Video on Demand means you can watch streaming TV shows – news, sports, and

entertainment – right from your cell phone by simply navigating to MetroSTUDIO. Currently only available on select 4G coverage not available in all markets. Coverage and services not available everywhere.

LTE

handsets on the 4G Premium rate plan. 4G

LTE

MetroGUARD

MetroGUARD is handset insurance protection provided to subscribers of MetroPCS. In the event of loss, theft, damage (including water damage) or malfunction after the manufacturer’s warranty expires; you’ll have a replacement in your hands fast – usually within 72 hours of claim approval.

• How to sign up – MetroGUARD is only available on the day you purchase your phone and activate MetroPCS service, upgrade or add a new phone to your MetroPCS account.

• Refer to a sales associate for further details or visit phoneclaim.com/metropcs to file a claim.

• Customer Service Number: 1.866.862.3397

*Not all forms of payment accepted at all locations.

Payment Options:

There are several ways to pay for your MetroPCS service.

(A convenience fee may apply. Not available in all locations.)

• Auto Pay. Your credit or debit card will automatically be charged each month.

• Express Pay. Pay by credit or debit card online at metropcs.com.

• Drop Box. Drop a check or money order in a store drop box.*

• By Mail. Include your account number and phone number on your check or money order and mail to: MetroPCS, P.O. Box 5119, Carol Stream, IL 60197-5119.

• By phone via automated system. Pay by credit or debit card from your MetroPCS phone by dialing *99 or dial #222 to pay with your MetroPCS Visa® Prepaid card.

• Store payment machine. Accepts cash, debit or credit card (with PIN).*

• Over the counter. Pay at an Authorized Payment Location with cash, check, credit or debit card.*

Billing Overview:

• E-statement. View your statement summary online.

• Call detail. View your call detail online for a listing of all local calls made during the billing cycle.

MyMetro®

• Manage your MetroPCS account right on your phone. By dialing any of the customer service numbers you can change your rate plan, change your features and pay your bill. Just follow the instructions on your handset.

Metro Promise

MetroPCS customers who are dissatisfied with their new phone or service may return their new phone for a full refund, no questions asked.*

Rules:

• The phone must be returned within 7 days of purchase with less than one hour of talk time for a full refund.

• The phone must be returned in “like new condition” and contain all original packaging and accessories.

• The phone must be returned to the original place of purchase with accompanying handset and service payment receipts.

• Online customers must return the phone to the Online Returns Center per the instructions included in the shipment packaging.

• Return Policy is for new account activations only. Phone upgrades are non-refundable under this policy, but may be covered by a limited manufacturer’s warranty, if applicable.

* This return policy only applies to new equipment purchased from MetroPCS, its

authorized dealers and metropcs.com. This return policy only applies to monthly service fees paid at MetroPCS and its authorized dealer locations, and excludes monthly service fees paid when handset is purchased on metropcs.com. Application download fees and funds in MetroConnect accounts are non-refundable. Purchases made at National Retail locations are governed by National Retailer return policies. Metro Promise not applicable when handset and service not purchased at same location. New handset purchases, including handset upgrades, may be covered by a limited manufacturer’s warranty. See metropcs.com for Terms and Conditions of Service.

For Assistance:

Please visit your local MetroPCS store or refer to the following options if you need additional assistance.

• MetroPCS automated customer service from

your MetroPCS phone .................................................. *611

and follow the prompts

• Online information.....................................metropcs.com

• MetroPCS automated customer service

from any phone ............................................ 1.888metro8

and follow the prompts (1.888.863.8768)

• Check your balance or make a payment

from your MetroPCS phone....................................*99

• For assistance with your MetroPCS Visa®

Prepaid card dial ............................ #222 or 801.383.1015

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