Huawei GR3 2017 User Guide

User Guide

Contents

Foreword

Unboxing your Phone

Getting Started

Your phone at a glance 2

Inserting a SIM card and microSD card 2

Turning your phone on and off 3

Charging your phone 3

Viewing the battery status 5

Setup wizard 6

Enabling or disabling a SIM card 6

Naming a SIM card 7

Selecting the default mobile data SIM 7

Setting the default SIM card 7

Connecting to the Internet 8

Importing data from your old phone 8

Screen and Display

Home screen 11

Locking and unlocking the screen 20

Notification panel and status bar 23

Navigation bar 28

Themes 29

Floating dock 29

Global search 31

Screenshot 32

Screen recording 34

Split-screen mode 36

Using motion gestures 37

Eye comfort mode 37

Display settings 38

Network and Sharing

Mobile Internet 42

Wi-Fi 44

Bluetooth 47

Multi-screen 49

VPNs 50

HiSuite 51

Using Huawei Share to transfer files between two Huawei

devices

52

i

Using a USB port to transfer data 53

Security and Backup

Fingerprint recognition 57

Security settings 58

Backing up and restoring data 59

File management 64

Calls and Contacts

Making calls 68

Answering calls 71

Making a conference call 72

In-call options 73

Managing call logs 75

Call settings 76

Creating a contact card 78

Contents

Creating a new contact 79

Importing and exporting contacts 80

Managing contacts 82

Searching for contacts 83

Sharing contacts 84

Adding a contact to your favorites 85

Changing contact photos 85

Viewing call records for individual contacts 85

Assigning a ringtone to a contact 85

Contact groups 86

Messaging and Email

Sending a message 88

Replying to a message 89

Searching for messages 89

Deleting message threads 89

Managing messages 90

Returning to the top of the message list 90

Pinning messages to the top of the list 90

Marking messages as read 91

Blocking spam messages 91

Adding a message signature 91

Configuring the message ringtone 91

Identifying malicious URLs in text messages 92

Receiving delivery reports 92

Adding an email account 92

Sending emails 93

Replying to emails 94

ii

Managing emails 94

Searching emails 95

Viewing email folders 95

Managing VIP contacts 96

Managing email accounts 96

Configuring Mail 97

Calendar and Notepad

Changing the calendar view 98

Viewing global holidays 98

Birthday reminders 98

Syncing events 99

Creating an event 99

Sharing events 99

Deleting an event 100

Searching for events 100

Contents

Sending event invitations 100

Creating a note 100

Managing notes 101

Backing up notes 102

Camera and Gallery

Camera options 103

Photos and video recordings 103

Object recognition and Pro camera mode 107

Beauty mode 108

Perfect Selfie mode 108

HDR mode 109

Taking panoramic shots 109

Slow motion recording 110

Time-lapse mode 110

Adding watermarks to photos 110

Audio notes 111

Document correction 111

All-focus mode 111

Managing shooting modes 112

Configuring the camera settings 112

Viewing photos and videos 114

Organizing albums 115

Sharing photos and videos 117

Editing a photo 117

Editing Videos 119

Configuring Gallery 120

iii

Music and Video

About Music 121

Searching for music 121

Deleting songs 121

Creating a playlist 121

Playing a playlist 122

Controlling playback using a smart headset 122

Playing a video 122

Phone Manager

Optimizing performance 124

Enhancing speed 124

Managing data usage 124

Harassment filter 125

Battery management 126

Contents

Managing app permissions 127

Virus scanner 128

Encrypting apps 129

Setting apps to close automatically when the screen is locked 129

Configuring Phone Manager 130

Tools

Health 131

Weather 131

Clock 133

Sound recorder 135

Calculator 138

Mirror 138

Compass 139

Flashlight 140

System Features and Settings

Changing the system language 141

Using the Google input method 141

Input method settings 142

Editing text 142

Airplane mode 143

Updating your carrier settings 144

Configuring the sound settings 144

One-hand mode 146

Do not disturb mode 146

Setting up an account 149

Viewing memory and storage information 150

Setting the date and time 151

iv

Enabling location access 151

Restoring system settings 152

Restoring the network settings 152

Restoring factory settings 152

OTA updates 152

Viewing product information 153

Accessibility features 154

Obtaining help

Personal Information and Data Security

List of safety features

Legal Notice

Contents

v

Foreword

Read this guide carefully before using your device.

All pictures and illustrations in this document are for your reference only and may dif

final product.

Some features in this guide may not be supported by certain devices or carriers.

Symbols and definitions

Description

Reminder

Warning

Highlights important information and tips, and provides

additional information.

Indicates potential problems that may arise if proper care or

attention is not given, such as device damage or data loss.

Warns you about potential hazards that could cause serious

.

injury

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1

Unboxing your Phone

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our phone at a glance

Y

Do not cover the light sensor, as this may affect some of the phone's functions. When using

a screen protector

, ensure that it has a purpose-built cutout for the light sensor.

Inserting a SIM card and microSD card

our phone's 2-in-1 card slot is located on the upper-left side of the phone.

Y

l Your phone only supports nano-SIM cards. If necessary, contact your carrier for a new or

replacement nano-SIM card.

l Only use standard nano-SIM cards to avoid damaging the SIM card tray.

l Ensure that the card is in the correct position and keep the card tray level when inserting it into

your phone.

l Be careful not to hurt yourself or damage your phone when using the SIM eject pin.

l Store the SIM eject pin out of the reach of children to prevent accidental swallowing or injury.

1 Press and hold the power button, and then touch
2 T

o remove the card tray, insert the SIM eject pin included with your phone into the small hole

next to the card tray.

to turn off your phone.

2

/BOP4*.

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3 Insert the card tray back into your phone in the correct orientation.

urning your phone on and off

T

Turning your phone on and off

Unboxing your Phone

l To turn on your phone, press and hold the power button until your phone vibrates and the

screen turns on.

l To turn off your phone, press and hold the power button, and then touch Power off.

If your phone does not respond after holding down the power button for 20 seconds, the

battery may be empty

Power on and off timer

Use the power on and off timer to reduce power consumption and prevent disturbances when

you're asleep.

Touch Settings > Smart assistance > Scheduled power on/off. Switch on Scheduled power

off and Scheduled power on, and then configure the power on and off time and repeat settings.

Your phone will automatically turn on or off at the preset time.

To disable the timer, switch off Scheduled power off and Scheduled power on.

Restarting your phone

You may notice a drop in performance when your phone has been powered on for a long time.

.

Restart your phone regularly to clear cached files and ensure optimal performance.

To restart your phone, press and hold the power button for 3 seconds, and then touch Restart.

To force your phone to restart, press and hold the power button until your phone vibrates.

Charging your phone

A low battery warning will be displayed when the battery is nearly empty

immediately to prevent it from switching off automatically.

. Charge your phone

3

Unboxing your Phone

Using a charger to charge your phone

Connect your phone to a mains socket using the charger and USB cable that came with your

phone.

l If your phone does not respond when you press the power button, the battery is probably

empty

. Charge your battery for at least 10 minutes using a genuine Huawei charger, and

then turn on your phone.

l Your phone will automatically conduct a safety check when you connect it to a charger or

other devices. If your phone detects that the USB port is wet, it will automatically stop

charging and display a safety message. If this message is displayed, unplug the USB

cable from your phone and allow the USB port to dry out completely to avoid damaging

your phone or the battery.

Using a USB port to charge your phone

If you don't have access to a charger, you can charge your phone by connecting it to a computer

with a USB cable.

1 When you use a USB cable to connect your phone to a computer or another device, Allow

access to device data? will be displayed in a popup dialog.

2 Touch NO, CHARGE ONLY.

If another USB connection mode has been selected, swipe down from the top of the screen to

open the notification panel. Touch Charging via USB, and then select Charge only.

Safety information

l Only use genuine Huawei batteries, chargers, and USB cables to charge your phone. Third-

party accessories are a potential safety hazard and may impair your phone's performance.

l You can recharge your battery many times, but all batteries have a limited lifespan. If you

notice a significant deterioration in your phone's battery life, you will need to purchase a

replacement battery. Do not attempt to remove built-in batteries. If your phone has built-in

battery, contact an authorized Huawei service center for a replacement. If the battery is

removable, replace it with a genuine Huawei battery.

l Your phone may become warm after prolonged use or when exposed to high ambient

temperatures. If your phone becomes hot to the touch, unplug the USB cable, disable non-

essential features, and avoid prolonged skin contact. Place your phone in a cool location and

allow it to cool down to room temperature.

l Charging times may vary depending on the ambient temperature and the remaining battery

level.

l Avoid using your phone when it is charging. Do not cover your phone or the charger.

For more information on charging and battery care, visit http://consumer.huawei.com/ and

search for your device's user guide.

4

Unboxing your Phone

Battery status information

The battery status is indicated by your phone's indicator light and the battery icon in the status

.

bar

Status indicator Battery icon Battery status

Flashing or constant

Less than 4% remaining

red

Red Charging, less than 10% remaining

Orange Charging, 10–90% remaining

Green Charging, at least 90% remaining If 100% is displayed

next to the battery icon in the status bar

, or a charging

complete message is displayed on the lock screen, this

indicates that charging is complete.

Viewing the battery status

Y

ou can view the battery status and configure the status bar to display the remaining battery

percentage.

Viewing the battery status

The battery status is indicated by the battery icon in the status bar.

Touch Phone Manager >

to view the remaining battery percentage and usage time.

Displaying the remaining battery percentage in the status bar

ou can display the remaining battery percentage in the status bar in two ways:

Y

l Touch Phone Manager >

ouch Settings > Notification & status bar > Battery percentage. Select Next to icon or In

l T

and switch on Remaining battery percentage.

icon to display the remaining battery percentage in the chosen location. Select Do not show if

you do not want the remaining battery percentage to be displayed.

5

Getting Started

Setup wizard

Read the Quick Start Guide carefully before using your phone for the first time and ensure that

the Nano SIM card is inserted correctly

Press and hold the power button to turn on your phone. Follow the onscreen instructions to

complete initial setup.

.

1 Select your language and region, and then touch NEXT.
2 Read the user terms and Huawei Privacy Policy carefully and then touch AGREE > AGREE

to accept.

3 Follow the onscreen instructions to enable Wi-Fi+.
4 Your phone will automatically list nearby Wi-Fi networks. Select a network and enter the

password to connect.

5 Read the Google services carefully and then touch NEXT.
6 On Set up your phone screen, you can:

l Select Keep your apps & data, follow the onscreen instructions to restore a backup or

copy from a device.

l Select Set up as new, follow the onscreen instructions to migrate data, or touch SET AS

NEW PHONE > OK to skip this step.

You can always migrate data later by going to Settings > Advanced settings

transmission.

7 Follow the onscreen instructions to add your fingerprint. Y

to unlock the screen in case fingerprint recognition fails.

It is important to remember this password so that you are always able to unlock your

phone.

8 T

ouch GET STARTED to complete setup. Once EMUI launches, your phone is ready for use.

ou must also set a PIN or Password

Enabling or disabling a SIM card

Disable or enable a SIM card to keep your work and private life separate.

1 Open

ouch Dual SIM management.

2 T
3 Toggle the switch next to SIM 1 or SIM 2.

Settings

> Data

6

Getting Started

Disabled SIM cards cannot be used to make calls, send messages, or access the Internet.

Naming a SIM card

By default, each SIM card is named after the carrier

easier to identify.

1 Open

ouch Dual SIM management

2 T

Settings.

3 Select a SIM card. Enter a name and touch OK.

Features may vary depending on your carrier.

. You can rename your SIM card to make it

Selecting the default mobile data SIM

ou can select a default SIM card for mobile data services.

Y

1 Open

Settings.

2 T

ouch Dual SIM management.

3 Touch SIM 1 or SIM 2 next to Default mobile data.

Features may vary depending on your carrier.

Setting the default SIM card

ou can select a default SIM card for outgoing calls and messages.

Y

1 Open

ouch Dual SIM management

2 T

Settings.

7

Getting Started

ouch Default calling SIM and select SIM 1 or SIM 2

3 T

After you have selected the default SIM card, SIM 1 and SIM 2 will no longer be displayed on the

dialer.

Connecting to the Internet

Connect to the Internet over

chat to friends.

Connecting to a Wi-Fi network

1 Pull down the status bar to open the notification panel.

2 Touch and hold
3 Switch on Wi-Fi. Y

our phone will list available Wi-Fi networks.

4 Select the Wi-Fi network you want to connect to: If the network is encrypted, enter the

password when prompted.

Connecting to a mobile data network

Before using mobile data, ensure that you have a data plan with your carrier to avoid

incurring excessive data charges.

1 Pull down the status bar to open the notification panel.

Wi-Fi or mobile data to browse websites, check your emails, and

to open the Wi-Fi settings screen.

2 T

ouch

To save battery and reduce data usage, disable mobile data when you are not using it.

to enable mobile data.

Importing data from your old phone

T

ransfer the data on your old phone to your computer and then transfer it to your new phone.

8

Open Data transmission

Old phone

New phone

1 Open Settings.

ouch Advanced settings > Data transmission. You can:

2 T

Import data using HiSuite

Getting Started

Back up the data on your old phone to your computer. For more information, see

T

ransferring data using a computer.

1 T

ouch FROM HISUITE.

2 Connect your phone to your computer using a USB cable and touch Restore in HiSuite.
3 Select a backup file and touch Restore to restore it to your new phone.

Import data using Phone Clone

1 Touch FROM OLD PHONE(PHONE CLONE).
2 Choose whether your phone is an Android device or an iPhone and touch CONTINUE.

l If your old phone is an Android device: On your old phone, open phone clone. Touch

Old phone(Send), and then connect to your new phone's portable Wi-Fi hotspot.

l If your old phone is an iPhone: Connect the iPhone to your new phone's portable Wi-Fi

hotspot.

3 Once you have connected the devices, select the data you want to send and touch Send.

9

Getting Started

Using a browser to download Phone Clone

1 Open Settings.

ouch Advanced settings > Data transmission > From old phone (Phone Clone).

2 T
3 Choose whether your old phone is an Android device or an iPhone, and then touch

Continue. Follow the onscreen instructions to download Phone Clone.

l If your old phone is an Android device: Touch Touch here to generate a QR code on

your new phone to generate a QR code, and then scan the QR code.

l If your old phone is an iPhone: On your iPhone, go to the App Store to download and

install Phone Clone.

10

Screen and Display

Home screen

About the home screen

Use the home screen to access your apps and widgets.

Basic screen gestures

Use simple touchscreen gestures to perform a variety of tasks, such as launch apps, scroll

through lists, and enlarge images.

Touch: T

an option or open an app.

Double touch: T

in quick succession. For example, double touch an

image in full screen mode to zoom in or out.

Touch and hold: T

screen for at least 2 seconds. For example, touch and

hold a blank area on the home screen to access the

home screen editor.

ouch an item once. For example, touch to select

ouch the target area of the screen twice

ouch and hold the target area of the

Swipe: Swipe your fingers on the screen. Swipe

vertically or horizontally to browse other home screens,

scroll through a document, and more.

Drag: T

another position. For example, use this gesture to

rearrange apps and widgets on the home screen.

ouch and hold an item, and then move it to

11

Spread fingers apart: Spread two fingers apart on the

screen. For example, spread two fingers apart to zoom in

on a picture or web page.

Pinch fingers together: Pinch two fingers together on

the screen. For example, pinch two fingers together to

zoom out on an image.

Enabling the Drawer home screen

Screen and Display

Use the Drawer home screen to store app icons in a separate app drawer

Enabling the Drawer home screen

1 Open

ouch Home screen style > Drawer.

2 T

Settings.

.

Adding app shortcuts to the home screen

Add frequently used apps to the home screen for quick access.

1 On the home screen, touch to view the list of apps.

ouch and hold an app icon until your phone vibrates, and then drag the app icon to the

2 T

desired location on the home screen.

12

You must have enough space on the home screen. If there is not enough space, add

another home screen or free up some space.

Reverting to the standard home screen

1 Open Settings.

ouch Home screen style > Standard.

2 T

Screen and Display

Switching to simple home screen

Simple home screen uses large icons and fonts to display content in an easy-to-read format.

1 Open Settings.

ouch Advanced settings > Simple mode and select

2 T

.

13

Screen and Display

3 On the simple home screen, you can:

ouch app icons or widgets to open them.

l T

l Touch and hold an icon to enter the home screen editor and add or delete apps and

contacts.

l Touch Others to open the app list and view or open apps.

l Touch

ouch Standard mode to switch back to the standard home screen.

l T

Add to add a contact or app icons to the home screen.

14

Screen and Display

Displaying or hiding notification badges

Notification badges appear in the top-right corner of app icons. The badge number indicates the

number of new notifications. Open the corresponding app to view notification details.

1 On the home screen, pinch two fingers together to open the home screen editor.

ouch Settings > Badge app icons.

2 T
3 Toggle the corresponding switch to enable or disable notification badges.

Setting the home screen wallpaper

Choose from a wide range of themes and wallpapers to personalize your phone.

Changing the wallpaper

1 Open Settings.
2 Touch Display > Wallpaper > Set Wallpaper.

15

Screen and Display

3 Select the desired wallpaper and follow the onscreen instructions to set it as the home screen

or lock screen wallpaper (or both)

Changing the wallpaper automatically

1 Open Settings.

ouch Display > Wallpaper.

2 T
3 Switch Randomly change home screen wallpaper on or off.

When Interval is enabled, you can also configure the Interval and Album to display.

Y

our wallpaper will change automatically at the specified interval.

Configuring the home screen transition effects

Configure home screen transition effects

1 On the home screen, pinch two fingers together to open the home screen editor

2 T

ouch Transitions.

.

3 Select your desired transition effect.

16

Enable or disable home screen loop.

Screen and Display

1 On the home screen, pinch two fingers together to open the home screen editor

ouch Settings.

2 T

.

3 Switch Home screen loop on or off.

Managing home screen icons

Moving home screen icons

On the home screen, touch and hold an app icon or widget until your phone vibrates. You can

then drag the app icon or widget to the desired location.

Uninstalling apps from the home screen

On the home screen, touch and hold the app or widget you want to delete until

at the top of the screen. Drag the unwanted app or widget to .

Shaking your phone to auto-align icons

Gaps may appear on the home screen after you uninstall apps or move them into folders. Use

the automatic align feature to arrange apps neatly on the home screen.

1 On the home screen, pinch two fingers together to open the home screen editor

is displayed

.

2 T

ouch Settings and switch on Shake.

3 Return to the home screen and open the home screen editor again. Shake your phone to

rearrange apps so that gaps are filled.

17

Screen and Display

Managing home screens

ou can customize home screens to your liking.

Y

Adding home screens

1 On the home screen, pinch two fingers together to open the home screen editor.

ouch

2 T

Deleting home screens

on the home screen furthest to the left or right to add a new screen.

1 On the home screen, pinch two fingers together to open the home screen editor

2 Touch

You cannot delete a home screen if it contains apps or widgets.

on a blank screen to delete it.

.

Moving home screens

1 On the home screen, pinch two fingers together to open the home screen editor

.

2 Touch and hold the home screen you want to move and drag it to the desired location.

Setting the default home screen

1 On the home screen, pinch two fingers together to open the home screen editor.

2 Touch

Managing home screen widgets

Add, move, or delete widgets from the home screen.

at the top of a home screen to set the chosen home screen as default.

18

Adding widgets

Screen and Display

1 On the home screen, pinch two fingers together to open the home screen editor

2 T

ouch Widgets. Select a widget and drag it to a blank area on the home screen.

You must have enough space on the home screen. If there is not enough space, add

another home screen or free up some space.

Moving widgets

On the home screen, touch and hold a widget until your phone vibrates, and then drag the

.

widget to the desired location.

Deleting widgets

On the home screen, touch and hold a widget until your phone vibrates, and then drag the

widget to Remove.

Managing home screen folders

Organize your apps into folders so that you can find them more easily

Creating a folder

Group your apps into categorized folders to make them easier to find. For example, you could

create a Social folder for your social media apps.

On the home screen, drag an icon onto another icon to create a folder containing both apps.

Renaming folders

To rename a folder, open it and touch the folder name.

.

Adding apps to a folder

1 Open the folder.

2 Touch

Add.

3 Select the apps you want to add and touch OK.

Removing apps from a folder

1 Open the folder

2 Touch

.

Add.

19

3 Deselect the apps you want to remove and touch OK.

You can also touch and hold an icon and drag it outside a folder to remove it.

Deleting folders

Screen and Display

1 Open the folder

2 Touch

.

Add.

3 Deselect all of the apps and touch OK. The folder will be deleted automatically

If there are more than two apps inside a folder, it cannot be deleted.

Locking and unlocking the screen

Changing the lock screen style

Set a screen lock password to prevent unauthorized access to your phone.

Changing the screen lock method

Magazine Unlock is set as the default lock screen style. T

Settings

For more information on Magazine Unlock, see Configuring Magazine Unlock images.

> Screen lock & passwords > Screen lock style and select a style.

o change the lock screen style, touch

.

Setting the screen lock password

1 Open Settings.
2 T

ouch Screen lock & passwords > Password

3 You can choose to unlock the screen with an unlock pattern, PIN, or password:

l Touch Pattern and connect at least four dots twice to create a screen unlock pattern. .

l Touch PIN. Follow the onscreen instructions to create a PIN containing at least four digits,

and then touch OK.

l Touch Password. Follow the onscreen instructions to create a password containing at least

four characters, and then touch OK.

You can also use your fingerprint to unlock the screen. Touch Enroll in the popup dialog

to add your fingerprint. For more information on using your fingerprint to unlock the

screen, see Adding a fingerprint for the first time.

To remove the screen unlock password, select None

Locking the screen

and follow the onscreen instructions.

Lock the screen to reduce power consumption and prevent unintended presses or unauthorized

access to your data.

l Manual lock: Press the Power button to manually lock the screen.

20

Screen and Display

l Automatic lock: The screen will lock automatically and enter sleep mode after the preset

sleep time to reduce power consumption and prevent unintended operations.

To change the screen sleep time, touch Settings > Display > Sleep

and select a time.

Your phone will continue to receive messages, notifications, and incoming calls when the

screen is locked. The status indicator will flash green when you receive new notifications.

When you receive an incoming call, the screen will turn on and display caller information.

Unlocking the screen

1 Press the Power button to turn on the screen.
2 Swipe on the screen in any direction.

l If you have set a screen unlock pattern, PIN, or password, you will need to draw the

unlock pattern or enter your PIN/password to unlock the screen.

l If your device has a fingerprint sensor

, you can unlock the screen by placing your finger

on the fingerprint sensor.

l If your device supports smart unlock, touch

Settings

> Screen lock & passwords

> Smart unlock and follow the onscreen instructions to configure the unlock settings.

Configuring Magazine Unlock images

Swipe up from the bottom of the lock screen to display the Magazine Unlock options.

Adding online wallpapers to the viewing list

Magazine Unlock must be enabled in order to add online wallpapers to the viewing list. For more

information on Magazine Unlock, see Changing the screen lock method.

Swipe up from the bottom of the lock screen to display the Magazine Unlock options, and then

touch

. Touch and select the wallpapers that you want to add to the viewing list.

Sharing Magazine Unlock wallpapers

Share your favorite Magazine Unlock wallpapers with friends.

Swipe up from the bottom of the lock screen to display the Magazine Unlock options. T

and select a sharing method to share the current wallpaper.

ouch

21

Screen and Display

Adding offline wallpapers to the viewing list

1 Swipe up from the bottom of the lock screen to display the Magazine Unlock options, and

then touch .

ouch Added by me and select

2 T

.

3 Select the images that you want to add to the viewing list and touch .

Updating Magazine Unlock covers

ouch

1 T

ouch Screen lock & passwords > Magazine unlock.

2 T

l Touch Subscriptions > Downloaded > Update to manually update your Magazine Unlock

wallpapers.

l Switch on Auto-update over Wi-Fi to automatically update your Magazine Unlock

wallpapers when your phone is connected to the Internet over Wi-Fi.

Settings.

Accessing tools from the lock screen

Access tools directly from the lock screen.

1 Swipe up from the bottom of the lock screen to display lock screen features and tools.

ouch the tool that you want to access.

2 T

To access the scan feature, you must enable camera permissions in Phone Manager.

Configuring your lock screen signature

Configure a lock screen signature to personalize your lock screen.

1 Open Settings.
2 Select Screen lock & passwords

> Lock screen signature.

3 Enter your lock screen signature and touch Save.

22

Your lock screen signature will be displayed on the lock screen.

Screen and Display

Notification panel and status bar

About the status bar

Use the status bar to access the notification panel and check your phone's status.

Configuring the notification panel and status bar

Configuring the notification panel from the lock screen

urn on the screen and swipe down from the status bar to open the notification panel.

1 T

2 T

ouch

.

3 Enter the screen lock password and touch Notification & status bar to configure the

settings.

23

Configuring the notification panel when the screen is unlocked

Screen and Display

Open Settings and touch Notification & status bar

to configure the settings.

About notification and status icons

Status icons

Status icons are displayed on the right-hand side of the notification bar and tell you about your

phone's status, including network connections, signal strength, battery, and time.

Status icons may vary according to your region or carrier.

Signal strength No signal

Connected over 4G Connected over 3G

Connected over 2G Connected over HSPA

Connected over HSPA+ Connected over LTE

VoLTE enabled No SIM card found

Roaming Airplane mode enabled

Bluetooth enabled Connected over Wi-Fi

Wi-Fi network available Receiving location data from GPS

Vibration mode enabled Silent mode enabled

Alarm enabled Charging

Battery full Battery low

Headset inserted

Notification icons

Notification icons are displayed on the left-hand side of the status bar when you receive a new

message, notification, or reminder

.

Missed calls New emails

Downloading data New voicemail

Upcoming events Uploading data

Synchronizing data Phone memory full

24

Login or synchronization issue Synchronization failed

Configuring notifications

ou can configure the notification settings for each app.

Y

Screen and Display

1 Open

ouch Notification & status bar > Notifications management.

2 T

Settings.

3 Select the app that you want to configure and enable or disable notifications as desired.

Displaying notifications in do not disturb mode: Under Notifications management,

select an app and switch on Priority display. This will let the app use sound or vibrate

notifications even when the phone is in do not disturb mode.

Configuring the screen to turn on when you receive a notification

Configure the screen to turn on when you receive a new notification to avoid missing important

information.

1 Open Settings.
2 Select Notification & status bar.
3 T

oggle the Notifications turn on screen switch.

Configuring the status bar

Open Settings > Notification & status bar. T

network speed, or Battery percentage switches to configure which information is displayed in

the status bar.

oggle the Display carrier name, Display

25

Screen and Display

Using shortcut switches to access settings

Use shortcut switches to enable or disable functions quickly without using a settings menu.

Opening the shortcut switches tab

Swipe down from the status bar to open the notification panel.

Rearranging shortcut switches

1 Swipe down from the status bar to open the notification panel.

ouch

2 T

. Touch and hold a switch and drag it to the desired position.

26

Screen and Display

Enabling shortcut switches

Open the shortcut switches tab and touch a switch to enable or disable the corresponding

function.

Touch to display all of the shortcut switches.

Using shortcut switches to access settings

Open the shortcut switches tab and touch and hold an icon to configure the desired settings.

27

Screen and Display

Some switches do not support the touch and hold action, such as the flashlight switch.

Navigation bar

Changing the navigation bar style

1 Open Settings and touch Navigation key.
2 Select the desired navigation bar style.

Managing recent tasks

28

Viewing recent tasks

Screen and Display

ouch

T

Switching between recent tasks

Recent

1 Touch

to display recent tasks. Swipe up and down to browse them.

Recent.

2 Swipe up or down to find the task you want to switch to and select it.

Ending recent tasks

ouch

1 T

o end a task, swipe it to the left or right or touch the

2 T

l T

l T

Recent.

ouch

o prevent a task from ending, touch the

that task. T

to end all tasks.

o unlock a task, touch the

icon in the top-right corner.

icon in the top-right corner. This will lock

icon in the top-right corner.

Themes

About themes

Themes help you to personalize your home screen by changing the wallpaper

more.

, app icons, and

Changing the theme

Changing the theme

1 Open
2 Y

ou can:

l Select a theme and touch APPLY.

l Touch Customize to mix and match lock screen methods, wallpapers, app icons, and

more.

Themes.

Floating dock

About the floating dock

Use the floating dock to access frequently-used options and features, such as the back key,

home key, and one-touch optimization. You can move the floating dock around the screen for

easy one-handed use.

29

Enabling or disabling the floating dock

1 Open Settings.

ouch Smart assistance > Floating dock and switch Floating dock on or off.

2 T

Screen and Display

Drag the floating dock to move it to other parts of the screen.

Using the floating dock

Once enabled, the floating dock will be shown on all screens except the lock screen and

notification panel.

Touch to expand the floating dock menu. You can:

l T

l T

l T

l T

ouch

ouch

ouch

ouch

to return to the previous screen or exit the current app.

to return to the home screen.

to display the list of recently used apps.

to lock the screen.

30

ouch

l T

l T

ouch

to clean up the phone memory and close all apps running in the background.

to collapse the menu.

Global search

About global search

Use global search to find apps, contacts, and messages on your phone.

Screen and Display

Swipe down on a blank part of the home screen to open the global search window

enter your search terms.

Searching for content on your phone's internal storage

Searching for contacts

1 Swipe down on the home screen.
2 Enter the name, initials, or number of a contact in the search bar

matching contacts.

. Your phone will display

, and then

Enter the name, initials, or number of a contact in the dialer. Your phone will display

matching contacts.

Searching for SMS messages

Use the message search feature to find messages quickly

.

1 Swipe down on the home screen.
2 Enter one or more keywords in the search bar. Your phone will display matching messages.

You can also search for messages in Messaging.

Searching for emails

1 Swipe down on the home screen.
2 Enter one or more keywords in the search bar

Searching for apps

. Your phone will display matching emails.

1 Swipe down on the home screen.
2 Enter one or more keywords in the search bar. Your phone will display matching apps.

31

Screen and Display

l When using the Drawer home screen layout, you can also search for apps by touching

and entering the app name in the search bar.

l When your phone is connected to the Internet, matching apps in the HiApp store will

also be displayed. Connect to a

incurring unexpected data charges.

Searching for settings

Wi-Fi network before searching for cities to avoid

1 Swipe down on the home screen.
2 Enter one or more keywords. Y

our phone will display matching menu options from Settings.

Screenshot

Capturing the entire screen

Taking a screenshot with the power and volume down buttons

Press the Power button and Volume down button to take a full screenshot.

Screenshot shortcut

Open the notification panel, and then touch Screenshot in the Shortcuts tab to take a full

screenshot.

Taking scrolling screenshots

Use scrolling screenshots to take screenshots longer than one page (such as web pages or

conversation threads).

32

Screen and Display

Taking a scrolloing screenshot

1 Open the notification panel, and then touch Screenshot in the Shortcuts tab to take a full

screenshot.

2 After taking a screenshot, touch Scrollshot to take a scrolling screenshot.

Ensure that you touch Scrollshot within 3 seconds of taking the screenshot.

Viewing, editing, deleting, and sharing screenshots

V

iewing a screenshot

1 After taking a screenshot, open
2 On the Albums

tab, open Screenshots to view your screenshots.

Gallery.

Editing a screenshot

1 After taking a screenshot, touch Edit.
2 Choose the desired editing method and edit the image.

3 T

ouch

Sharing a screenshot

ouch

1 T

to save the screenshot.

Gallery

> Screenshots.

2 Select the screenshot you want to share and touch
3 Choose how you want to share the screenshot.

.

33

Deleting a screenshot.

Screen and Display

ouch

1 T

Gallery

2 Select the screenshot you want to delete and touch

> Screenshots.

.

Screen recording

About screen recordings

Use the screen recording feature to record video game footage or show friends and family how

to use phone features.

Screen recorder

Using the screen recorder shortcut switch

o start a screen recording, open the notification panel and touch Screen recording.

T

Pressing buttons to record

Press the V

olume up button and Power button simultaneously.

Viewing, sharing, and deleting screen recordings

Viewing screen recordings

Go to the Screenshots or Screen recordings folders in

Gallery to view screen recordings.

34

Screen and Display

Sharing screen recordings

ouch

1 T

Gallery

2 Select the screen recording you want to share and touch

> Screen recordings.

.

3 Choose how you want to share the screenshot.

Deleting screen recordings

1 Go to the Screenshots or Screen recordings folders in Gallery.

ouch and hold the screen recording that you want to delete and select

2 T

Delete.

35

Screen and Display

Split-screen mode

About split-screen mode

Use split-screen mode to use two apps at once. For example, you can watch video while talking

to your friends on WhatsApp.

Enabling split screen mode

Split screen mode is not available for all apps. Some apps may not function properly in split

screen mode.

Using the Recent key to enable split screen mode

Open an app that supports split screen mode, and then touch and hold

Using swipe gestures to enable split screen mode

Open an app that supports split screen mode, and then swipe up from the bottom of the screen

with two fingers.

Recent.

Using split screen mode

Switching to full screen mode

In split screen mode, touch and hold and swipe up or down to switch to full screen mode.

Moving screens

In split screen mode, touch , and then touch to switch the position of the screens.

Changing the screen orientation

Swipe down from the status bar and switch on Auto-rotate to enable automatic screen

rotation.

36

Screen and Display

Accessing the home screen

In split screen mode, touch Home to access the home screen.

Exiting split-screen mode

o exit split-screen mode, touch

T

and select .

Using motion gestures

Use motion gestures to control your phone,

Go to Settings, touch Smart assistance > Motion control, in the Motions section, select Flip

to enable it.

like flipping to mute.

Eye comfort mode

Eye comfort mode decreases the amount of blue light emitted from the screen to reduce eye

strain.

Eye comfort mode

1 Open

ouch Display > Eye comfort and switch on Eye comfort.

2 T

Adjusting the color temperature

Eye comfort mode reduces the amount of blue light emitted from the screen, which may give the

screen a slightly yellow hue. Y

light.

Settings.

will be displayed in the status bar when eye comfort mode is enabled.

ou can adjust the color temperature to control the amount of blue

37

Drag slider to change
color temperature for

eye comfort mode

Screen and Display

When Eye comfort is enabled, swipe left or right on the color temperature slider to adjust the

color temperature. Cooler color temperatures produce a white or blue hue, whereas warmer

color temperatures produce a red or yellow hue.

Enabling and disabling eye comfort mode

ou can use the shortcut switch in the notification panel to enable or disable eye comfort mode.

Y

Swipe down from the status bar. Touch

Eye comfort switch.

Configuring the timer

Configure the timer to enable eye comfort mode automatically at a preset time, such as when

you finish work or before you go to bed.

to display all shortcut switches, and then toggle the

1 Open Settings.

ouch Display > Eye comfort.

2 T
3 Switch on Schedule and configure the Start time and End time.

Display settings

Changing the font size

1 Open
2 T

ouch Display > Font size and choose a font size.

Settings.

38

Touch to decrease font size

Touch to
increasefont size

Drag slider to adjust font size

Screen and Display

You can choose from the following font sizes: Small, Normal, Large, Extra large, and

Huge. The Huge

font size will only be displayed in Messaging, Contacts, and Dialer.

Configuring Daydream

Enable Daydream to display a slideshow of your photos when your phone is charging.

1 Open

ouch Display > Daydream.

2 T

Settings.

3 Switch on Daydream and configure the Picture source and Duration.

Adjusting the screen brightness

Adjust the screen brightness to suit your needs.

1 Open
2 T

ouch Display > Brightness and switch on Automatic brightness.

Your phone will automatically adjust the screen brightness according to the ambient

brightness.

Settings.

Manually adjust the screen brightness: Swipe down from the status bar

disable Automatic brightness, and then drag the slider to adjust the brightness. The screen

brightness will stay constant, regardless of the ambient brightness.

. Touch

to

39

Drag slider to adjust
brightness manually

Touch to toggle
automatic screen
brightness

Changing the color temperature

Touch or drag dot

to configure

color temperature

Recommended color
temperature settings

Screen and Display

Change the color temperature of your phone's display

. Select a warmer color temperature for a

softer look, or a cooler color temperature for a sharper image. Selecting a cooler color

temperature increases the amount of blue light emitted from the screen, which can cause eye

strain.

1 Open

ouch Display > Color temperature. Select Default. Warm, or Cold, and then touch OK to

2 T

Settings.

apply the settings.

Change the color temperature manually: T

ouch or drag the dot on the color

temperature wheel, and then touch OK to apply the settings.

Changing the screen-off time

The screen will lock automatically and enter sleep mode after it has been idle for a certain period

to reduce power consumption and prevent unintended operations.

The color temperature cannot be changed when Eye comfort mode is enabled.

40

Screen and Display

1 Open Settings.

ouch Display > Sleep and select a screen-off time.

2 T

Configuring the screen rotation settings

When you rotate your phone, some apps will automatically adjust the screen orientation to make

them easier to use.

1 Open

ouch Display and switch on Auto-rotate screen.

2 T

Quickly enable auto-rotation: Swipe down from the status bar and open the shortcut

switches tab, and then touch the Auto-rotate switch to enable Auto-rotate.

Settings.

41

Network and Sharing

Mobile Internet

Using mobile data

Enabling mobile data

Before enabling mobile data, ensure that you have activated mobile data services with your

carrier

1 Open

ouch More > Mobile network.

2 T

.

Settings.

3 Switch on Mobile data to enable mobile data.

Disable mobile data when not required to save battery power and reduce data usage.

Enabling VoLTE

Enable V

1 Open
2 T

oLTE (Voice over LTE) to make high-quality audio and video calls over 4G networks.

Settings.

ouch More > Mobile network.

3 Switch on VoLTE calls.

Enabling data roaming

Enable data roaming to access the Internet when you travel abroad.

You may incur roaming charges when data roaming is enabled. Contact your carrier for

details.

1 Open Settings.

ouch More > Mobile network.

2 T
3 Switch on Data roaming.

Sharing your mobile Internet with other devices

Setting up a portable Wi-Fi hotspot

42

Network and Sharing

1 Enable Settings.

ouch More > Tethering & portable hotspot.

2 T
3 Touch Portable Wi-Fi hotspot and switch on the hotspot.
4 Touch Configure Wi-Fi hotspot. Set the network name, encryption type, and password, and

then touch Save.

Limit the amount of data that other devices can use: T

Portable Wi-Fi hotspot screen, and then follow the onscreen instructions to set the data

limit. Your phone will automatically disable the Wi-Fi hotspot when connected devices

exceed this limit.

Using USB tethering

Depending on your computer's operating system, you may need to install phone drivers on

the computer or establish a network connection in order to use USB tethering. Refer to your

operating system instructions.

ouch Data limit on the

1 Use a USB cable to connect your phone to the computer

2 Enable

ouch More > Tethering & portable hotspot.

3 T

Settings.

4 Switch on USB tethering to share your mobile Internet.

Using Bluetooth tethering

.

43

Network and Sharing

Before using Bluetooth tethering, pair your phone with the device that wants to use your mobile

Internet. For more information, refer to Using Bluetooth to connect your phone to other devices.

1 Enable Settings.

ouch More > Tethering & portable hotspot.

2 T
3 Switch on Bluetooth tethering to share your mobile Internet.

4 On the Bluetooth screen, touch

access to share your mobile Internet.

W

i-Fi

next to the paired device,and then switch on Internet

About Wi-Fi

Connect to a Wi-Fi network to access the Internet and reduce mobile data usage.

Your personal data and financial information may be at risk if you connect to insecure public

Wi-Fi networks.

Connecting to the Internet using Wi-Fi

Enable

Connecting to a Wi-Fi network

1 Open

Wi-Fi to connect to the Internet using a Wi-Fi access point or hotspot.

Settings.

2 T

ouch Wi-Fi and switch on Wi-Fi. Your phone will list available Wi-Fi networks.

l Search manually for Wi-Fi networks: Touch Scan. Your phone will search for available

Wi-Fi networks.

l Add a Wi-Fi network that is not shown in the list: Touch Add network…. Follow the

onscreen instructions to configure the Wi-Fi settings and password.

3 Select the Wi-Fi network you want to connect to:

l If the Wi-Fi network does not require a password, your phone will connect automatically.

l If the network is protected, enter the password when prompted and touch Connect.

44

Network and Sharing

Once your phone is connected to a Wi-Fi network, it will display the icon in the status

. Your phone will remember Wi-Fi networks that you have used before and reconnect to

bar

them automatically.

Connecting to a Wi-Fi network using WPS

WPS allows your phone to connect to a WPS-enabled router without having to remember a

password.

1 Open

ouch Wi-Fi and switch on Wi-Fi.

2 T

3 Touch

l Touch WPS connection and press the router's WPS button.

l Touch WPS PIN connection to generate a PIN, and then enter the PIN on the router.

Once your phone is connected to a Wi-Fi network, it will display the

. Your phone will remember Wi-Fi networks that you have used before and reconnect to

bar

Settings.

> Advanced W

i-Fi settings. There are four options:

icon in the status

them automatically.

Using Wi-Fi+

When Wi-Fi+ is enabled, your phone will automatically enable or disable Wi-Fi and connect to

the Wi-Fi network with the best signal.

You may incur additional data charges when downloading large files or watching online

videos over mobile data. T

Contact your carrier for details.

o avoid incurring excessive data charges, purchase a data plan.

1 Open

ouch Wi-Fi > Wi-Fi+ and turn on the Wi-Fi+ switch.

2 T

Settings.

When Wi-Fi+ is enabled, your phone will record your Wi-Fi connection history and monitor

your signal strength and location. This information is then used to enable or disable Wi-Fi and

connect to the Wi-Fi network with the strongest signal.

l Smart switching between Wi-Fi and mobile data: Evaluates available Wi-Fi networks

and automatically connects to the best network (a small amount of Wi-Fi data may be

used to perform a connectivity test). If Wi-Fi connectivity is poor, your phone will revert to

mobile data. To configure the default network selection settings, go to your mobile

network settings.

l Turn on/off Wi-Fi automatically: Automatically enables or disables Wi-Fi based on your

location and your Wi-Fi connection history.

l Evaluate available Wi-Fi networks: Automatically monitors the signal strength and

connection speeds of nearby public hotspots. Your phone will only connect to hotspots

that have a working Internet connection.

45

Using a QR code to share a Wi-Fi network

Network and Sharing

Use a QR code to share a

1 Open

ouch Wi-Fi and then turn on the Wi-Fi switch. Connect to the Wi-Fi network you want to

2 T

share.

Settings.

Wi-Fi password with other devices.

3 Touch the network to generate a QR code.

4 On the other device, swipe down on the home screen to access the search bar. Touch

scan the QR code and follow the onscreen instructions to connect to the network.

l QR codes can be generated for the following wireless encryption methods: WP

WPA2, WEP, WPA-PSK, and WPA2-PSK. You cannot use a QR code to connect to Wi-

Fi networks that are encrypted using the EAP protocol.

l This feature is currently only supported on Huawei phones and in some third-party

apps.

Transferring data using Wi-Fi Direct

A,

to

Use Wi-Fi Direct to transfer photos and files between your phone and another device without

connecting to a

speeds, making it suitable for the transfer of larger files such as videos.

Connecting two devices using Wi-Fi Direct

1 Open
2 Repeat the above steps on the other device and keep the

both devices.

Wi-Fi network. Wi-Fi Direct is similar to Bluetooth but offers faster transfer

Settings and touch W

i-Fi. Switch on Wi-Fi and touch

Wi-Fi Direct search screen open on

.

3 When your phone detects the other device, select it. Follow the onscreen instructions to

establish a Wi-Fi Direct connection between the two devices.

Wi-Fi Direct can only be used to transfer data between two Huawei devices. Check that

both devices support

To terminate the Wi-Fi Direct connection, touch

the device you want to disconnect from and touch OK to confirm.

Wi-Fi Direct.

to open the W

i-Fi Direct screen. Select

Using Wi-Fi Direct to send and receive files

Ensure Wi-Fi is enabled on both devices before using this feature.

1 Open Files. T

ouch and hold to select the files you want to send.

2 Touch More > Share > Wi-Fi Direct. Select the device that you want to connect to.
3 On the receiving device, touch Accept to accept the file transfer request.

Open the notification panel to monitor the file transfer progress.

By default, received files are saved to the Wi-Fi Direct folder in Files.

46

Configuring the Wi-Fi settings

Network and Sharing

Configure the

Configuring the Wi-Fi sleep settings

1 Open

ouch Wi-Fi > Configure.

2 T

Wi-Fi and mobile data settings to suit your needs.

Settings.

3 Touch Keep Wi-Fi on during sleep. There are three options:

l Always: Always stay connected to Wi-Fi when the screen is off.

l Only when plugged in: When the screen is off, only stay connected to Wi-Fi when your

phone is charging.

l Never (increases data usage): Always switch to mobile data when the screen is off.

When Never (increases data usage) is selected, your phone will disconnect from

and switch to mobile data when the screen turns off.

Viewing your MAC and IP address

1 Open

Settings.

Wi-Fi

2 T

ouch Wi-Fi > Configure to view the MAC and IP address.

Renaming your device

Give your device a different name so it is easier to identify when using Wi-Fi Direct.

1 Open
2 T

ouch Wi-Fi > Wi-Fi Direct.

Settings.

3 Touch Device name and enter a new device name.

Bluetooth

About Bluetooth

Use Bluetooth to share files, connect to peripherals, and more.

Using Bluetooth to connect your phone to other devices

Enabling Bluetooth and pairing with other devices

1 Open

ouch Bluetooth and switch on Turn on Bluetooth. Your phone will automatically list

2 T

available devices.

l Ensure V

l If the device you want to pair with is not displayed, check that the device is

Settings.

isibility is switched on.

discoverable.

47

3 Select the device you want to pair with and follow the onscreen instructions.

Unpairing Bluetooth devices

1 Open Settings.

ouch Bluetooth and switch on Turn on Bluetooth.

2 T

Network and Sharing

3 Touch the

T

ransferring data using Bluetooth

Using Bluetooth to share files

Ensure that Bluetooth is enabled and configured as discoverable on both devices.

1 Select the file you want to send. T

discoverable Bluetooth devices.

icon next to the device name and select Unpair.

ouch Share > Bluetooth. Your phone will search for

2 Select the receiving device.
3 On the receiving device, select Accept from the popup dialog to accept the file transfer

request. Open the notification panel to view file transfer progress.

By default, received files are saved to the bluetooth folder in Files.

Sharing photos and videos quickly with Bluetooth

When viewing photos or videos in full screen, you can use the T

sharing.

ransfer feature for fast Bluetooth

Ensure that Bluetooth is enabled and configured as discoverable on both devices.

1 T

ouch Gallery > More > Settings and switch on Slide up to enable Transfer.

2 Open Gallery and select the photo or video you want to send in full screen.
3 Swipe up and touch Start. Your phone will search for discoverable Bluetooth devices.
4 Select the receiving device.
5 On the receiving device, select Accept from the popup dialog to accept the file transfer

request. Open the notification panel to view file transfer progress.

By default, received files are saved to the bluetooth folder in Files.

Bluetooth settings

Renaming your phone

Y

our phone model is used as the default Bluetooth device name. If you want, you can change

this to a more memorable name.

1 Open

Settings.

2 T

ouch Bluetooth > Device name.

3 Enter a new name, and then touch Save.

48

Network and Sharing

Making your phone discoverable for pairing

1 Open Settings.

ouch Bluetooth. Switch on Visibility to make your phone discoverable to other Bluetooth

2 T

devices.

3 Touch More > Visibility timeout and configure the discovery timeout.

l When the timeout has expired, V

l When Visibility is disabled, other Bluetooth devices will not be able to discover your

phone.

isibility will be disabled.

Multi-screen

Using multi-screen

Use multi-screen to mirror your phone screen to a television, projector

You can also push photos, music, and videos from your phone to another screen to share them

with others.

Display devices (including TVs and projectors) must support Miracast. This is supported on

some Android Smart TVs. If your display device does not support Miracast, you can

purchase a TV dongle that supports this protocol and connect it to your display device.

, or other display device.

Mirroring your screen to a display device

Mirror your phone's screen to an external display to play games and view files on a larger

screen.

1 Swipe down from the status bar to open the notification panel. T

ouch

.

49

Network and Sharing

On some phones, the icon is hidden. Touch to expand or find it on the

Settings > Smart assistance

screen.

2 Select a display device (or TV dongle) from the list. Y

this device.

You may need to enable Miracast on some display devices (or TV dongles) for your

phone to detect them. For instructions on how to enable Miracast, please see the manual

for your display device.

our phone's screen will be mirrored to

To stop mirroring the screen, touch > Disconnect.

VPNs

About VPNs

A VPN (virtual private network) is a secure connection that allows you to send and receive data

across shared or public networks. Y

email server.

Connecting to a VPN

Use a virtual private network (VPN) for secure, remote access to company data and other

network resources.

Contact your VPN administrator to obtain the server information.

1 Open Settings.

ouch More > VPN.

2 T

ou can use a VPN to connect to your company network and

3 Touch Add VPN network. When prompted, enter the server name, select the server type,

and then enter the server address. Touch Save to save the server settings.

50

Manage apps and data

Mirror and capture

phone screen

View and manage data

Back up data

Restore data

Check for updates

Restore factory
settings

Update your phone

Install and download apps

Network and Sharing

o connect to the VPN, touch the VPN name, enter your username and password, and then

4 T

touch Connect.

Contact your VPN administrator to obtain your username and password.

HiSuite

Using HiSuite

Use HiSuite to manage your phone's apps and data from your computer

apps with a single click and get the most out of your smartphone.

. Download and install

l Manage apps and data: Use HiSuite to manage contacts, messages, multimedia files, and to

sync your calendar and contacts.

l Back up and restore data: Back up data from your phone to your computer

any Huawei phone.

l Repair or update the system: If your phone won't turn on or boot properly, use HiSuite to

perform a factory reset. You can also check for software updates and install them on your

phone.

l Screen mirroring: Use HiSuite to display your phone screen on your computer and take

screenshots.

Installing HiSuite

System requirements

Before installing HiSuite, check that your computer meets the following system requirements:

, or restore data to

51

l Microsoft Windows 7 (32 or 64-bit versions)

Network and Sharing

l Windows V

l Windows XP (32 or 64-bit versions).

l Hard disk space: 500 MB

l RAM: 1 GB

l Monitor: 1024 x 768 resolution with 16-bit color

ista (32 or 64-bit versions)

Installing HiSuite and connecting your phone to a computer

1 On the computer, visit http://consumer.huawei.com/minisite/HiSuite_en/index.html. Download

and install HiSuite. Once installation is complete, the HiSuite icon will appear on your
desktop.

2 Use a USB cable to connect your phone to the computer. HiSuite will launch automatically.

3 If the Allow connection in HDB mode dialog appears on your phone, touch OK.

4 On your computer, click Continue. If your phone does not come with HiSuite preinstalled,

your phone will download it automatically and connect to your computer.

Once the connection has been established, your phone screen and model will be displayed on

your computer.

If your phone does not connect to the computer automatically, go to Settings > Advanced

settings > Security and switch on Allow HiSuite to use HDB. Y

ou do not need to enable

USB debugging mode.

Using Huawei Share to transfer files between two

Huawei devices

Use Huawei Share to quickly transfer files between two Huawei devices. Huawei Share uses

Bluetooth to detect nearby Huawei devices and share files over

Enabling Huawei Share

1 Pull down the status bar to open the notification panel.
2 Touch Huawei Share and select ALLOW to enable Huawei Share.

l Switching on Huawei Share will automatically enable W

Wi-Fi Direct.

i-Fi and Bluetooth.

l If you switch off Wi-Fi or Bluetooth, Huawei Share will be automatically disabled.

Using Huawei Share to transfer files

Ensure that Huawei Share is supported on both devices. Huawei Share must be enabled on

the receiving device and the screen must be switched on.

1 Select the files you want to send and touch Share.

l If Wi-Fi and Bluetooth are switched on, your phone will automatically search for nearby

devices.

l If Wi-Fi or Bluetooth are switched off, touch Huawei Share to search for nearby devices.

52

Network and Sharing

When you touch Huawei Share, your device will switch on W

automatically.

i-Fi and Bluetooth

2 Select the receiving device.
3 On the receiving device, select ACCEPT from the popup dialog to accept the file transfer

request. Open the notification panel to view file transfer progress.

l T

o cancel sending, touch the name of the receiving device on your phone.

l By default, received files are saved to the Huawei Share folder in Files.

Using a USB port to transfer data

Selecting the USB connection mode

1 When you use a USB cable to connect your phone to a computer or another device, Allow

access to device data?

2 Touch NO, CHARGE ONLY.
3 Swipe down from the status bar to open the notification panel, and then touch Charging via

USB. You can choose from the following USB connection modes:

will be displayed in a popup dialog.

l Charge only: Charge your phone only.

l Device file manager (MTP): Transfer files between your phone and a computer.

l Camera (PTP): Transfer images between your phone and a computer. If your phone does

not support MTP, the PTP protocol will be used to transfer files and images between your

phone and computer.

l MIDI: Use your phone as a MIDI input device and play MIDI files on your computer.

53

Network and Sharing

Transferring data between your phone and a computer

Use a USB cable to connect your phone to a computer and transfer data between the two

devices.

ransfer files

T

MTP (media transfer protocol) is a protocol for transferring media files. You can use MTP to

transfer files between your phone and a computer. Before using MTP, ensure that you have

Windows Media Player 11 or later installed on your computer.

Swipe down from the status bar to open the notification panel, and then set the USB connection

mode to Device file manager (MTP). Your computer will automatically install the necessary

drivers. To view files stored on your phone, wait until the drivers have been installed, and then

click the new drive icon that appears on your computer (the drive is named after your phone

model). If you are using a Windows computer, use Windows Media Player to browse multimedia

content on your phone.

Transferring images

PTP (picture transfer protocol) is an image transfer protocol. Use PTP to transfer images

between your phone and a computer.

Swipe down from the status bar to open the notification panel, and then set the USB connection

mode to Camera (PTP). Your computer will automatically install the necessary drivers. To view

images stored on your phone, wait until the drivers have been installed, and then click the new

drive icon that appears on your computer (the drive is named after your phone model).

Transferring MIDI data to your phone

MIDI (Musical Instrument Digital Interface) is a music technology protocol that allows digital

music instruments to communicate with each other.

Swipe down from the status bar to open the notification panel, and then set the USB connection

mode to MIDI. You can use your phone to receive or process MIDI data from other devices.

Transferring data between your phone and a USB storage device

USB OTG is designed to transfer data directly between two USB devices (such as phones,

tablets, digital cameras, and printers) without the need for a computer. Use a USB On-The-Go

(OTG) cable to connect your phone to a USB storage device and back up your files.

Transferring data between your phone and a microSD card

Use a USB OTG cable to access data on another phone's microSD card without using a

computer.

l This feature is only available on phones that support USB OTG cables.

l If your phone has a USB T

ype-C port, purchase a micro USB to USB Type-C adapter, or

use a USB OTG cable with a USB Type-C connector.

1 Connect to the other device using a USB OTG cable and a USB data cable.

54

USB cable

USB On-The-Go cable

USB On-The-Go cable

Network and Sharing

2 On the other device, set the USB connection mode to USB flash drive or Device file

manager (MTP).

ouch Files > Local > SD card to browse data on the microSD card. You can select and

3 T

copy data to a destination folder.

4 When you have finished browsing, touch Settings > Memory & storage > SD card > Eject.
5 Disconnect the USB OTG and USB data cables from both devices.

Transferring data between your phone and a USB storage device

Your phone can access data on USB flash drives, card readers, and other storage devices using

a USB OTG cable.

l This feature is only available on phones that support USB OTG cables.

l If your phone has a USB T

ype-C port, purchase a micro USB to USB Type-C adapter, or

use a USB OTG cable with a USB Type-C connector.

1 Connect your phone to a USB flash drive with a USB OTG cable.

55

Network and Sharing

ouch Files > Local > USB drive to browse data on the flash drive. You can select and copy

2 T

data to a destination folder.

3 When you have finished browsing, touch Settings > Memory & storage > USB drive >

Eject.

4 Disconnect the USB OTG cable from your phone and the USB flash drive.

56

Security and Backup

Fingerprint recognition

Adding a fingerprint for the first time

Use a fingerprint to unlock your screen, open encrypted files, unlock apps, and make secure

payments.

T

o better protect your privacy, you can only use the fingerprint screen unlock feature when the

unlock method is set to PIN or Password.

1 Open

ouch Fingerprint management(optional).

2 T

Settings and touch Fingerprint ID.

3 Select PIN or Password, and then follow the onscreen instructions to set a screen lock

password.

4 Once you have set a password, touch New fingerprint to add your fingerprint.
5 Place your fingertip on the fingerprint sensor. Press down lightly on the sensor until your

phone vibrates. Repeat this step using different parts of your fingertip.

6 Once you have added your fingerprint, touch OK.

To unlock the screen, place your fingertip on the fingerprint sensor.

You will be asked to enter your backup PIN or password when you restart your phone or if

fingerprint recognition fails.

Adding, deleting, or renaming a fingerprint

Add multiple fingerprints to make it easier to unlock your phone. Y

fingerprints.

ou can also delete or rename

1 Open

ouch Fingerprint management(optional).

2 T

Settings and touch Fingerprint ID.

3 Enter the screen lock password and touch Next.
4 In the Fingerprint list section, you can:

l Touch New fingerprint to add other fingerprints. You can add up to five fingerprints.

l Touch a previously added fingerprint to rename or delete it.

Identifying a fingerprint

Quickly identify fingerprints to find out which fingerprint corresponds with which finger.

1 Open

ouch Fingerprint management (optional).

2 T

Settings and touch Fingerprint ID.

3 Enter the screen lock password and touch Next.

57

Security and Backup

4 In the Fingerprint list

section, touch Fingerprint recognition.

5 Place your finger on the fingerprint sensor. The corresponding fingerprint will be highlighted

on the screen.

Accessing Safe with your fingerprint

Use your fingerprint to access your Safe without entering the password.

1 Open
2 T

ouch Fingerprint management(optional).

Settings and touch Fingerprint ID.

3 Enter the screen lock password and touch Next.
4 Touch Access safe, and then follow the onscreen instructions to enter your Safe password

and enable fingerprint recognition.

Once you have completed the settings, touch Files > Safe. You can now use your fingerprint to

access your Safe.

Accessing App Lock with your fingerprint

Use your fingerprint for quick access to apps in your App Lock. You do not need to enter the App

Lock password.

1 Open

ouch Fingerprint management(optional).

2 T

Settings and touch Fingerprint ID.

3 Enter the screen lock password and touch Next.
4 Touch Access app lock. Follow the onscreen instructions to enter your App Lock password

and enable fingerprint recognition.

To view the App Lock status, touch Phone Manager > App lock once you have completed the

settings, and then place your finger on the fingerprint sensor. To access a locked app from the

home screen, touch the app icon and place your fingertip on the fingerprint sensor.

Security settings

Setting your SIM card PIN

Enable the SIM lock to prevent others from using your SIM card. You will need to enter your SIM

card PIN each time you turn on your phone or insert your SIM card into another phone.

Make sure you have received a SIM card PIN from your carrier before enabling the SIM lock.

1 Open Settings.

ouch Advanced settings > Security and select card lock to access the SIM lock settings.

2 T
3 Switch on Lock SIM card. Enter your SIM card PIN and touch OK.

To change your SIM card PIN, touch Change SIM PIN and follow the onscreen instructions.

58

ou will need to enter the PUK code if you exceed the maximum number of incorrect PIN

l Y

attempts. The SIM card will be permanently locked if your enter the PUK code incorrectly

too many times.

l For details about these limits, contact your carrier.

Encrypting a microSD card

Security and Backup

Encrypt your microSD card to prevent unauthorized access to your data. Y

ou will be prompted to

enter a password when the microSD card is inserted into another phone.

l Not all microSD cards can be encrypted. An error message may be displayed when you

attempt to encrypt or unlock unsupported cards. Remember to back up important data

before encrypting your microSD card.

l Encrypted microSD cards will not be recognized by devices that do not support microSD

card encryption.

l If you forget the microSD card password, you will have to clear all the data on the card.

1 Open

ouch Advanced settings > Security. Select Set SD card password and follow the

2 T

Settings.

onscreen instructions to set a password.

Once you have set your password, the following two options will appear in place of Set SD card

password:

l Touch Change SD card password to change the password.

l Touch Clear SD card password to remove the microSD card password and disable

encryption.

Backing up and restoring data

Backing up data to a microSD card

Back up data on your old phone to a microSD card, and then insert the microSD card into your

new phone to import your data.

59

Security and Backup

For more information on inserting or removing microSD cards, see Inserting a SIM card and

microSD card.

1 Open Backup

on your old phone.

2 Select Backup > SD card > Next.
3 Select the data you want to back up and touch Back up. When prompted, enter a backup

password. No backup password is required for photos, audio files, videos, or documents.

l Set a password reminder to help you remember your password and prevent you from

losing access to your files.

l By default, backup files are saved to the HuaweiBackup folder in Files.

4 Insert the microSD card into your new phone.

60

5 Open Backup.

ouch Restore > Restore from SD card > Next.

6 T
7 Select the backup you want to restore.

If the backup data is encrypted, enter the encryption password when prompted.

Security and Backup

8 Select the data you want to restore and touch ST

ART RESTORATION.

Backing up data to your phone's internal storage

Back up data to your phone's internal storage to avoid losing your files. Only back up smaller

files, such as your contacts, messages, call logs, and calendar

1 Open
2 T

ouch Backup > Internal storage > Next.

Backup.

.

3 Select the data you want to back up and touch Back up. When prompted, enter a backup

password. No backup password is required for photos, audio files, videos, or documents.

l Set a password reminder to ensure you don't lose access to your files.

l By default, backup files are saved to the HuaweiBackup folder in Files.

61

Security and Backup

4 To restore data, open Backup.
5 Touch Restore > Restore from internal storage > Next.
6 Select the backup you want to restore.

If the backup data is encrypted, enter the encryption password when prompted.

7 Select the data you want to restore and touch ST

ART RESTORATION.

Backing up data to a USB storage device

Use a USB On-The-Go (OTG) cable to connect your phone to a USB storage device and back

up your files. Compatible USB storage devices include USB flash drives, card readers, and

phones with a microSD card.

62

Security and Backup

1 Open Backup.
2 T

ouch Backup > USB storage > Next.

3 Select the data you want to back up and touch Back up. When prompted, enter a backup

password. No backup password is required for photos, audio files, videos, or documents.

l Set a password reminder to help you remember your password and prevent you from

losing access to your files.

l By default, backup data is saved to the HuaweiBackup

device.

o restore data, open

4 T

ouch Restore > Restore from external USB storage > Next.

5 T

Backup.

folder on the USB storage

6 Select the backup you want to restore.

If the backup data is encrypted, enter the encryption password when prompted.

7 Select the data you want to restore and touch ST

ART RESTORATION.

Transferring data using a computer

Back up data to your computer to avoid losing your files.

Install HiSuite before using your computer to back up and restore data. For more information,

see Installing HiSuite.

1 Connect your phone to a computer using a USB cable. HiSuite will launch automatically.

If your old phone is not a Huawei device, use manufacturer-provided software to back up

data to your computer

, and then proceed directly to step 4.

2 Go to the backup screen in HiSuite. Select the data that you want to back up and touch Back

Up.

Follow the onscreen instructions to set a password reminder to help you remember your

password and prevent you from losing access to your files.

3 Click OK once the backup is complete.

63

Security and Backup

4 Use a USB cable to connect your new phone to the computer

.

5 In HiSuite, select Restore to copy data to your new phone. If the backup files are encrypted,

you will need to enter the encryption password when you are prompted to recover data.

File management

Creating folders

Keep your phone organized by creating folders for your files.

1 Open Files.

2 T

ouch

. Enter the name of the new folder and touch Save.

64

Viewing files

iewing files by category

V

Security and Backup

Open Files. Select the "Categories" tab to view your files by category

Finding files quickly

Locate files quickly using the file search feature.

1 Open

ouch

2 T

search bar

Sorting files

Use the sort feature to arrange your files by type, name, size, or date.

1 Open

ouch

2 T

iewing downloads

V

1 Open

Files.

and enter the file name or keywords. Search results will be displayed beneath the

.

Files.

and then sort files by type, name, size, or date.

Files.

.

2 On the "Categories" tab, touch Downloads and favorites to view files you have

downloaded or received from other devices.

Adding and viewing favorites

1 Open Files.

ouch and hold the file or folder you want to add and touch

2 T

> Add to favorites.

65

Security and Backup

3 On the "Categories" tab, touch Downloads and favorites to view favorites.

Creating file shortcuts on the home screen

Create a shortcut to frequently-used files on the home screen for easy access.

1 Open Files.

ouch and hold the file or folder you want to add and touch

2 T

> Create desktop shortcut.

Sharing files

Use the file sharing feature to share files, photos, and videos.

1 Open Files.

2 Select the files you want to share and touch > Share.
3 Choose a sharing method and follow the onscreen instructions to share your files.

Renaming files

Give your files memorable names so that you can find them quickly

1 Open

2 T

ouch and hold the file or folder you want to rename and then touch

Files.

.

3 Enter a new name and touch OK.

Copying, moving, or deleting files

1 Open Files.
2 T

ouch and hold the files and folders you want to copy, move, or delete. You can:

l Copy files to a destination folder: Touch

l Move files to a destination folder: T

l Delete files or folders: Touch > Delete.

Creating or extracting archives

ouch

. Select a destination folder and touch .

. Select a destination folder and touch .

> Rename.

Compress files in a zip archive to free up space and share files more easily

1 Open

Files.

.

2 Touch and hold the file or folder you want to compress, and then touch > Compress.
3 Choose the archive destination. The selected files will be compressed into a zip file, which

will be named automatically

To extract an archive, touch and hold the archive file. Touch > Extract to and select

where the contents of the archive should be extracted to.

.

66

Security and Backup

Hiding small image files

When you browse your images in Files, you might also see some cached images from websites.

ou can prevent these images from being displayed as follows:

Y

1 Open

ouch

2 T

30 KB. This should hide most cached images.

Files.

> Settings and switch on Filter small pictures to hide files that are smaller than

Storing files securely

Enable Safe, set a password, and move files into a safe to encrypt them. Y

from a safe at any time.

You can add images, audio files, videos, and documents to a safe.

ou can remove files

1 Open Files.
2 In the Local or "Categories" tab, touch Safe.
3 T

ouch "Enable" and set the safe storage location.

4 Follow the onscreen instructions to set a password and security question, and then touch

"Done" to open Safe.

5 Touch

. Follow the onscreen instructions to select files, and then touch to add your

files to the safe.

l Remove files from a safe: In Safe, open a folder and touch and hold the files you want to

remove, and then touch .

l Destroy a safe: In Safe, touch Settings > "Destroy safe". Follow the onscreen instructions to

remove files from the safe and destroy it.

l Change the safe password: In Safe, touch Settings > "Change password". Follow the

onscreen instructions to change the password.

l Change the safe password: In Safe, touch Settings > Change security question. Follow

the onscreen instructions to change the password.

l Switch to another safe: In Safe, touch Settings > "Switch safe". Follow the onscreen

instructions to select another safe.

l V

iew the storage location: In Safe, touch Settings > "Safe location" to view the safe's

storage location.

Don't change the storage location folder, otherwise you may not be able to access your

files.

67

Calls and Contacts

Hide dialer

Backspace

1

2

Making calls

Smart dialing

Enter the name, initials, or number of a contact in the dialer

contacts.

1 Open

Dialer.

. Your phone will display matching

2 Enter the name, initials, or number of a contact in the dialer (for example, John Smith or JS).

our phone will search your contacts and call log and list the results above the dialer.

Y

3 Select the contact you want to call from the list. If your phone has dual SIM support, touch

or

The call status will be displayed on the screen (for example, ringing or call forwarding).

4 T

ouch

To end a call using the power button, go to Dialer, touch > Settings, and then

switch on Power button ends call.

Making a call from Contacts

to make a call.

to end the call.

1 Open Contacts.
2 Touch the search bar and enter the name or initials of the person you want to call.

68

ouch the contact number. If your phone has dual SIM support, select

1

2

1

2

3 T

the call.

Making a call from the call log

1 Open Dialer.

Calls and Contacts

or

to initiate

2 Slide the list up and down to view all calls. T

want to call. If your phone has dual SIM support, select

ouch the name or number of the person that you

or

to initiate the call.

Calling contacts when the screen is off

Call people quickly when the screen is switched of

1 Open

ouch

2 T

Dialer.

> Settings > Quick calling and switch on Quick calling.

Press and hold the volume down button for one second when the screen is of

the alert sound, release the volume down button and say the name of the contact you want to

call. The phone will dial their number.

f.

f. When you hear

When using a Bluetooth headset, press and hold the talk/send key to enable quick calling.

Making an emergency call

In the event of an emergency

SIM card. However, you must be in an area with cellular coverage.

1 Open

Dialer.

2 Enter the emergency number for your location in the dialer

If you are in an area with good cellular reception, your phone will automatically obtain your

location and display it on the screen.

The ability to make emergency calls can depend on local regulations and carriers in your

area. Poor network coverage or environmental interference may prevent your call from being

connected. Never rely solely on your phone for essential communication during

emergencies.

, you can make emergency calls from your phone, even without a

, and then touch

.

69

1

2

Calls and Contacts

Making international calls

Before making a long-distance call, contact your carrier to activate an international calling or

roaming service.

1 Open Dialer.
2 On the dialer screen, touch and hold the 0 key to enter a +

symbol, and then enter the

country code, area code, and phone number.

3 To touch

to initiate the call. If your phone has dual SIM support, select

or

initiate the call.

Auto redial

Use auto redial to keep redialing a contact's number until your call is connected.

l The first time a call does not connect (or is interrupted), your phone will display the single

redial screen. T

ouch

to redial the number once.

to

l If a call does not connect after the first redial attempt, your phone will display the infinite redial

screen. T

ouch

to redial the number until the call connects.

l Ensure you promptly touch . The redial screen will close if you don't redial within 10

seconds.

ouch

l T

to cancel a redial attempt.

Making a call while roaming

Use Contacts to call a contact when you're overseas.

Open

Contacts. T

o initiate a call, select the contact you want to call, and then touch the

contact's number.

70

Answering calls

Answering or rejecting a call

When a call comes in, press the volume button to mute the ringtone.

If the screen is locked:

l Drag right to answer the call.

Calls and Contacts

l Drag left to reject the call.

l T

l T

ouch

ouch

to reject the call and send an SMS.

to configure a callback reminder.

If the screen is unlocked:

ouch

l T

l T

l T

ouch

ouch

to answer the call.

to reject the call.

to reject the call and send an SMS.

ouch

l T

l T

o use an app during a call, touch

also swipe left or right on the front-facing fingerprint sensor

phone. T

to configure a callback reminder.

Recent

to open the list of recently used apps. You can

, if it is available on your

ouch the desired app. The Dialer app will continue to run in the background.

If you receive a call when you are entering text or using full-screen mode (for example, when

you are viewing an image or playing a game), the incoming call will be displayed at the top

of the screen in a floating window

. Touch

to answer the call or to decline the call.

71

Calls and Contacts

Switching between calls

Ensure that you have turned on call waiting before using this feature. For details, contact

your carrier

.

1 If you receive an incoming call when in another call, touch

incoming call and hold the other line.

o switch between the two calls, touch

2 T

or select the call that is on hold.

. You can then answer the

Making a conference call

Set up a conference call using the multi-party call feature. Call one contact's number (or receive

a call), and then call another number to add it to the conference call.

Conference calling must be supported by your carrier. Please ensure you have activated this

service. For details, contact your carrier

1 Call the first participant.

2 Once the call is connected, touch

first participant will be placed on hold.

3 When the second call is connected, touch to start a conference call.
4 Repeat steps 2 and 3 to add more people to the conference.

5 During a call, touch to view the list of participants. You can:

l Touch next to a contact to remove the contact from the call.

.

, and then dial the second participant's number. The

72

ouch

l T

in a separate call.

ouch

l T

next to a contact to remove the contact from the conference call and keep them

to return to the main call screen.

Calls and Contacts

6 T

ouch

to end the conference call.

In-call options

Do not cover the microphone during a call.

During a call, your phone will display an in-call menu.

73

Mute the call

Start a three-way call

Enable hands-free
mode

Show/hide dialer

End call

Display your contacts

View your notes

Place the current
call on hold

View your

calendar

Calls and Contacts

l Hide the in-call menu: T

fingerprint sensor

ouch

, if it is available on your phone. Touch the green status bar at the top of

the screen to return to the in-call menu.

Home or Back. Y

ou can also touch the front-facing

l Start a three-way call: Contact your carrier to find out how to use this feature.

l Adjust the volume: Press the volume up button to increase the volume, or the volume down

button to decrease the volume.

74

Managing call logs

V

iewing missed calls

Calls and Contacts

1 Open

o display all missed calls, swipe down in the call log and touch the Missed tab.

2 T

You can also view missed calls in the All tab. Missed calls are marked in red.

ouch

3 T

Dialer.

next to a call log to return the call, send a message, and more.

Managing unknown numbers in the call log

1 Open Dialer.

ouch Unknown.

2 T

3 Select a number and touch

l Add the number to your contacts: T

add the number to an existing contact.

l Add the number to the blacklist: Touch > Add to blacklist.

l Share the number: Touch > "Send number" to send the number as a text message.

. You can:

ouch

to create a new contact, or touch to

Merging call logs

Merge call logs belonging to the same contact or number to keep your call log organized.

1 Open Dialer.

2 Touch > Settings > Merge call log.
3 Touch By contact. Your phone will automatically merge call logs belonging to the same

contact or number. Touch next to a call log to view detailed call log information.

Clearing the call log

Open Dialer. Y

l Delete one entry: Touch and hold a log entry, and then touch Delete entry.

l Delete multiple entries: Touch

.

Backing up the call log

ou can clear the call log in two ways:

. Select the entries you want to delete, and then touch

1 Open Backup.

ouch Backup > SD card or Internal storage to back up the call log to a microSD card or

2 T

your phone's internal storage.

75

3 Select Call log and touch Back up.
4 Follow the onscreen instructions to configure a password.

Call settings

Configuring dialpad touch tones

1 Open Dialer.

Calls and Contacts

2 T

ouch

The preset touch tone will be played when you touch the dialer

touch tones will be muted.

> Settings > Dialer touch tones and configure the touch tone settings.

. If your phone is in silent mode,

Enabling call forwarding

If you are unavailable to take a call, you can configure your phone to forward calls to another

number.

1 Open

2 T

ouch

Dialer.

> Settings.

3 Under SIM 1 or SIM 2, select Call forwarding.
4 Select a forwarding method. Enter the destination number and touch Enable.

When call forwarding is enabled, your phone will forward certain calls (such as unanswered

calls) to the number you specified.

Enabling call waiting

Call waiting allows you to take an incoming call when you are already in a call and switch

between the two conversations.

You may need to contact your carrier to enable this feature.

1 Open Dialer.

ouch

2 T

> Settings.

3 Under SIM 1 or SIM 2, select Additional settings and switch on Call waiting.

When you receive an incoming call while already in a call, touch to answer the new call, and

to switch between the two calls.

Enabling pocket mode

Enable pocket mode to make sure you don't miss calls when your phone is in your pocket. The

ringtone volume will gradually increase when you receive a call.

1 Open Dialer.

2 T

ouch

> Settings.

76

Calls and Contacts

3 Switch on Pocket mode.

When pocket mode is enabled, the ringtone volume will gradually increase when you receive a

call and your phone is in your pocket or bag.

Enabling fixed dialing numbers

Use fixed dialing numbers to restrict outgoing calls to whitelisted numbers.

Your PIN2 code is required to enable fixed dialing numbers. To obtain your PIN2 code,

contact your carrier

1 Open

ouch

2 T

dual SIM support, touch Additional settings > Fixed Dialing Numbers under SIM 1 or SIM

2.

Dialer.

> Settings > Additional settings

.

> Fixed Dialing Numbers. If your phone has

3 To enable fixed dialing numbers, touch Enable FDN, enter your PIN2 code, and then touch

OK.

You will be prompted to enter the PUK2 code after three incorrect attempts to enter your

PIN2 code. T

4 To add a contact, touch

After enabling fixed dialing numbers, you will only be able to make calls to whitelisted numbers.

o obtain the PUK2 code, contact your carrier.

.

Rejecting calls with a text message

Send a predefined text message when you're not available to take a call.

1 Open Dialer.

2 T

ouch

> Settings > Reject calls with SMS.

3 Touch a predefined text message to edit the message content. Once you have finished, touch

OK to save the message.

When you are unavailable to take an incoming call, touch and select a predefined message

to send to the caller

.

77

Calls and Contacts

Configuring the harassment filter

The harassment filter automatically blocks calls and messages from unknown or blacklisted

numbers.

1 Open Dialer.

ouch

2 T

ouch

3 T

You can also configure the harassment filter settings and the blacklist in Phone Manager >

Blocklist > .

Configuring the call ringtone

> Harassment filter.

to configure the harassment filter settings and the blacklist.

Choose from a selection of system ringtones or pick a song from your music library

1 Open

Dialer.

.

2 Go to > Settings > Phone ringtone. Choose a system ringtone or select a song from

your music library

Alternatively, go to Settings > Sound, touch Call ringtone & vibration, and then configure

the ringtone settings.

Configuring voicemail

Divert calls to your voicemail when your phone is switched of

coverage. Callers can leave a voice message which you can listen to later.

Voicemail must be supported by your carrier. Please ensure that you have subscribed to this

service. Contact your carrier for information about their voicemail service.

.

f or when there is no cellular

1 Open Dialer.

2 T

ouch

> Settings.

3 T

ouch Additional settings. If your phone has dual SIM support, touch SIM 1 or SIM 2, and

then touch Additional settings.

4 Touch Voicemail > Voicemail number and enter your voicemail number.

Creating a contact card

Create a contact card to quickly share your contact information. You can share your contact

information by scanning the QR code or by sending the contact card using an instant messaging

service such as WhatsApp.

1 Open

ouch Me.

2 T

Contacts.

78

Calls and Contacts

3 Set your profile picture. Enter your name, company

information, and then touch

QR code.

. Your phone will automatically create a contact card with a

, telephone number and other contact

Share your contact card: T

follow the onscreen instructions.

ouch

. Select the card format and sharing method, and then

Creating a new contact

Creating a contact

1 Open Contacts.

ouch

2 T
3 In the options menu, select a location to save the contact.

The number of contacts you can store on your phone depends on the size of your

phone's internal storage. The number of SIM card contacts varies depending on your SIM

card's storage capacity

4 T

ouch the contact's profile picture to choose a photo. Enter the contact's name, company,

phone number and other contact information, and then touch

. Touch Create a new contact if you are creating a contact for the first time.

.

.

l If you add the contact's birthday

reminder in Calendar.

l The contact's photo will be displayed when the contact calls you. Other contact

information such as company name and job title will also be displayed.

, your phone will automatically create a birthday

79

Calls and Contacts

You can also add phone numbers, email addresses, and other contact information in Call log,

Messaging, or Email to your contacts.

Sharing your QR code

Share your QR code with your friends so that they can add you to their contacts quickly

contact details screen, touch the QR code at the top of the screen to display your personal QR

code.

. On the

Importing and exporting contacts

Importing contacts from a storage device

1 Open

ouch

2 T
3 Select one or more .vcf files, and then touch OK.

Exporting contacts to a storage device

1 Open Contacts.

ouch

2 T

ouch Export.

3 T
4 Choose where you want to export the contacts from and touch OK.

By default, the exported .vcf file is saved to the root directory of your phone's internal storage.

Open Files to view the exported file.

Contacts.

> Import/Export > Import from storage.

> Import/Export > Export to storage.

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Importing contacts from a SIM card

1 Open Contacts.

ouch

2 T

> Import/Export > Import from SIM. If your phone has dual SIM support, touch

Calls and Contacts

> Import/Export > Import from SIM 1

3 Select the contacts you want to import and touch
4 Choose the import location. Y

our phone will automatically import the contacts.

or Import from SIM 2.

.

Exporting contacts to a SIM card

1 Open

ouch

2 T

> Import/Export > Export to SIM 1 or Export to SIM 2.

Contacts.

> Import/Export > Export to SIM. If your phone has dual SIM support, touch

3 Select the contacts you want to export and touch .

ouch Continue.

4 T

Importing contacts using Bluetooth

1 Open

Contacts.

2 Touch > Import/Export > Import from another phone.
3 Select Supports Bluetooth and touch Next.
4 Enable Bluetooth on the device from which you want to import contacts, and then set the

device to be visible to other Bluetooth devices.

5 T

ouch Next. Your phone will automatically turn on Bluetooth and search for nearby devices.

6 Touch the Bluetooth device from which you want to import contacts. Once connected, your

phone will automatically import contacts from the other Bluetooth device.

Importing contacts using Wi-Fi Direct

Use Wi-Fi Direct to import contacts from another Huawei device.

1 Open

ouch

2 T
3 Select Import via W

and scan for Wi-Fi Direct devices.

Contacts.

> Import/Export > Import from another phone.

i-Fi Direct and touch Next. Your phone will prompt you to enable Wi-Fi

4 Select a Wi-Fi Direct device. Your phone will automatically import contacts from the device.

Using the Huawei Backup app to import contacts

1 Open
2 T

ouch Restore > Restore from internal storage and select Next.

Backup.

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3 Select the backup you want to restore.

If the backup data is encrypted, enter the encryption password when prompted.

4 Select Contacts and touch Start restoration.

Using the Huawei Backup app to back up your contacts

1 Open Backup.
2 Go to Backup > Internal storage, and then touch Next.

Calls and Contacts

3 Select Contacts. T

By default, backup data is saved to the HuaweiBackup folder in Files.

ouch Back up and follow the onscreen instructions to set a password.

Managing contacts

Editing a contact

After creating a contact, you can edit their contact information at any time. This includes adding

or deleting default information such as phone numbers or email addresses. You can also choose

a custom ringtone and add a birthday, nickname, or photo.

Contact photos cannot be added for contacts stored on your SIM card.

1 Open Contacts.

ouch and hold the contact you want to edit, and then touch Edit.

2 T
3 Touch the contact's portrait to choose another image. Update the contact's information, and

then touch

.

Add multiple numbers for one contact: Select a contact from the contact list and touch

Edit > Add phone number.

Merging duplicate contacts

When you add contacts to your phone from dif

entries. These duplicate entries can be merged into one to help keep your contacts organized.

1 Open

2 T

ouch

Contacts.

> Organize contacts > Merge duplicate contacts.

ferent sources, you may end up with duplicate

3 Select the contacts you want to merge and touch .

Deleting contacts

1 Open Contacts.

2 Touch > Organize contacts > Delete contacts by batch.

3 Select the contacts you want to delete, and then touch .

ouch Delete.

4 T

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Alternatively, touch and hold a contact until a popup menu appears. From here, select

Delete to delete the contact.

Deleting contact history

Calls and Contacts

Delete call records and text messages by contact to protect your privacy

1 Open

Contacts.

.

2 Select a contact and touch > Erase trace > Erase.

our phone will delete all call records and text messages for the selected contact.

Y

Adding contacts to the blacklist

1 Open

ouch and hold the contact that you want to add to the blacklist, and then touch Add to

2 T

blacklist.

Your phone will automatically block incoming calls and messages from blacklisted contacts.

View blacklisted contacts: Open Phone Manager

Numbers blacklist to view blacklisted contacts.

Remove contacts from the blacklist: Open Contacts. T

you want to remove from the blacklist, and then touch Remove from blacklist.

Contacts.

and touch Blocklist >

ouch and hold the contact that

. Touch

Identifying contacts with incomplete information

1 Open

ouch

2 T

our phone will display a list of contacts with incomplete information. You can then choose to

3 Y

add missing information or delete unwanted contacts.

Contacts.

> Organize contacts > Contacts with incomplete info.

Viewing contacts from different accounts

1 Open

Contacts.

2 Touch > Display preferences.
3 Select the account you want to display

l Hide contact photos, company information, and job title: T

preferences on the contacts screen and switch on Simple layout.

l V

iew storage information: Touch

, or customize the display options.

ouch

> Display preferences on the contacts screen.

> Display

Go to Accounts to view the available and total storage space on your phone or SIM card.

Searching for contacts

Search contacts stored on the phone, SIM card, or linked to an online account.

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Finding contacts

1 Open Contacts.

For more complete search results, ensure that Contacts is configured to display all of

Calls and Contacts

your contacts. On the contacts screen, touch > Display preferences

contacts.

and select All

2 On the contact list, use one of the following methods to find a contact:

l Swipe the contact list up or down.

l Slide your finger up or down the index on the right-hand side of the screen to scroll through

your contacts.

l Enter the contact name, initials, phone number

search bar at the top of the contact list. Search results will be displayed underneath.

, email address, or other information in the

3 Select a contact. You can call them, send a text message, or edit their contact information.

If an error message is displayed or you are unable to search for a contact, touch >

Organize contacts and select Rebuild index data.

Searching for a contact from the home screen

1 Swipe down on the home screen to display the search bar

.

2 Enter one or more keywords (such as the contact's name or email address). The search

results will be displayed beneath the search bar.

3 Select a contact. You can then choose to call them, send them a text message, or edit their

contact information.

Sharing contacts

Share a contact's vCard

1 Open

2 T

ouch

3 Select the contacts you want to share, or touch "Select all" to select all contacts, and then

touch Share contact.

4 Choose your sharing method and follow the onscreen instructions.

Share a contact's QR code

Contacts.

> Import/Export > Share contact.

1 Open
2 Select the contact you want to share. T

Contacts

ouch the QR code and select Share.

3 Choose your sharing method and follow the onscreen instructions.

If the other device has a camera that can scan QR codes, you can also share a contact

by scanning the contact's QR code.

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Adding a contact to your favorites

Add frequently-contacted people to your favorites to make them easier to find.

Calls and Contacts

1 Open

ouch and hold the contact you want to add to your favorites, and then touch Add to

2 T

favorites.

l When viewing contact details, touch to add the contact to your favorites.

l Edit your favorites: T

adjust the position of the contact in your favorites list.

l Remove contacts from your favorites: T

contacts that you want to remove from your favorites, and then touch Remove.

Contacts.

ouch Edit on the favorites screen. Drag

ouch Edit on the favorites screen. Select the

next to a contact to

Changing contact photos

Contact photos cannot be added for contacts stored on your SIM card.

1 Open Contacts.
2 T

ouch and hold the contact you want to edit, and then touch Edit.

3 Touch the contact's photo. You can choose to select a photo from Gallery or take a photo with

the camera.

4 Touch

The contact's photo will be displayed when you receive a call from them.

iewing call records for individual contacts

V

1 Open

.

Contacts.

2 Select the desired contact and touch Call log.
3 Swipe up on the list to view all entries. Y

l Call the contact: Touch an entry to call the contact.

l Touch

l Edit an entry: T

> Delete, delete all call records.

ouch and hold the entry that you want to edit.

ou can:

Assigning a ringtone to a contact

Assign a unique ringtone to frequently used contacts so that you can easily tell who is contacting

you.

1 Open

Contacts.

85

2 Select the desired contact and touch Phone ringtone.

3 Select the desired ringtone or music file, and then touch .

Contact groups

Creating a group

1 Open Contacts.

ouch Groups and select

2 T
3 Enter the group name (for example, Family or Friends) and touch OK.

ouch

4 T

Using smart groups

. Select the contacts you want to add to the group and touch .

.

Calls and Contacts

Use smart groups to automatically group contacts by company

1 Open
2 T

ouch Groups.

Contacts.

3 Under Smart groups, open a group, and then touch

send a group email.

, location, or contact frequency.

to send a group message or to

Editing a group

Add or remove people from a group, or change the group name.

1 Open Contacts.
2 T

ouch Groups and select the group you want to edit.

3 Touch

4 T

ouch

l T

ouch Remove members to remove members from the group.

and add new members to the group.

. There are three options:

l Touch Delete group to delete the group.

l Touch Rename to edit the group name.

Sending a group text message or email

1 Open

Contacts.

2 Touch Groups and select which group you want to send a message or email to.

3 Touch to send a message or to send an email.

Deleting a group

1 Open Contacts.

86

ouch Groups.

2 T
3 Touch and hold the group you want to delete, and then touch Delete.
4 Touch Delete.

Deleting a group will not remove the contacts in the group from your phone.

Calls and Contacts

87

Messaging and Email

Touch to change

attachment type

Switch to full

screen text entry

Send a message

Choose recipients

Add attachment

1

1

2

2

Sending a message

Y

ou can add a range of different content to messages, such as emoticons, images, and

recordings.

1 Open

Messaging.

2 In the list of message threads, touch .
3 Select the recipient box and enter the contact name or phone number

to open your contact list and choose a contact or contact group.

. You can also touch

4 Select the text field to begin composing your message. If you enter more than two lines of

text, touch to switch to full screen mode.

l T

ouch

l T

ouch

fingerprint sensor

to add an attachment to your message.

Back to save the message as a draft. Y

, if it is available on your phone.

ou can also touch the front-facing

5 T

ouch

. If your phone has dual SIM support, touch

Cancel a message: Y

> Settings

and switch on Cancel send. To cancel sending, double touch the message.

or

ou can cancel a message up to six seconds after it was sent. Touch

.

88

Replying to a message

1

1

2

2

Messaging and Email

1 Open

ouch a message to view the message content. Your phone will automatically highlight phone

2 T

Messaging.

numbers, web addresses, email addresses, times, and other information. Touch highlighted

information to access a range of shortcuts. You can also:

l Save message attachments: T

ouch the attachment that you want to save and touch

Save.

l Call the sender: Touch

l Add the caller's number to your contacts: T

at the top of the message.

ouch

> Create new contact or

Save to existing contact at the top of the message.

3 T

o send a reply, select the text field and enter your message, and then touch

phone has dual SIM support, touch

or

.

. If your

Quickly reply to message: New messages will be displayed in the notification bar

the button to compose a reply.

. Touch

Searching for messages

You can search for messages in two ways:

l In the list of message threads, touch the search bar at the top of the screen and enter one or

more keywords. The results will be displayed beneath the search bar.

l Swipe down on the home screen to display the search bar. Touch the search bar and enter

one or more keywords. The results will be displayed beneath the search bar.

Deleting message threads

Delete unwanted or old threads to tidy up your message list.

You can delete a message thread in two ways:

Deleted threads cannot be retrieved, so please proceed with caution.

l T

o delete a single thread, swipe left on the thread that you want to delete and touch

.

89

Messaging and Email

o delete multiple threads, touch and hold one of the threads that you want to delete. Select

l T

the other threads and touch

> Delete.

Managing messages

Delete unwanted messages, forward messages to other contacts, copy and paste message

content, and lock messages or add them to your favorites to prevent them from being deleted by

accident.

1 Open Messaging.
2 In the list of message threads, touch a contact name or phone number to view your

conversations.

3 T

ouch and hold a message, and then follow the onscreen instructions to forward, archive,

lock, or share the message.

Returning to the top of the message list

If you have a long list of messages, use a shortcut to return to the top of list without swiping the

screen.

1 Open

Messaging.

2 In the list of message threads, double touch the bar at the top of the screen. Y

automatically return to the top of the list or display unread messages.

our phone will

Pinning messages to the top of the list

Pin important messages to the top of your message list so that you can access them quickly.

90

Messaging and Email

1 Open Messaging.
2 In the list of message threads, touch and hold the message that you want to pin to the top.

3 Select the desired message and touch . Pinned messages will be displayed below text

message alerts.

Marking messages as read

Mark unwanted messages as read to keep your inbox organized.

Open Messaging. In the list of message threads, you can:

l Mark all messages as read: T

l Mark a message as read: Swipe left on the message that you want to mark as read, and then

touch

.

ouch

> Mark all as read.

Blocking spam messages

1 Open Messaging.

2 In the list of message threads, touch > Harassment filter.

3 T

ouch

Alternatively, open Phone Manager and touch Blocklist > .

to configure the harassment filter settings and the blacklist.

Adding a message signature

Add a message signature to save you time when sending messages.

1 Open Messaging.

2 T

ouch

switch on Attach signature.

3 T

ouch Edit signature. Enter your signature and select OK.

> Settings > Advanced > Signature in the list of message threads, and then

Configuring the message ringtone

1 Open

2 In the list of message threads, touch > Settings > Ringtones and vibration.
3 T

ouch Notification tone. If your phone has dual SIM support, select SIM 1 vibrate or SIM 2

vibrate. You can then choose a system ringtone or music file.

Messaging.

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Messaging and Email

Identifying malicious URLs in text messages

Set your phone to automatically identify malicious URLs to protect your personal data and

financial information.

Ensure that your phone is connected to the Intenet before enabling this feature.

1 Open Messaging.

2 In the list of message threads, open > Settings.
3 Switch on Malicious website identification.

Receiving delivery reports

Enable delivery reports to receive confirmation when text messages are delivered to the

recipient.

Some carriers may not support this feature.

1 Open Messaging.

2 In the list of message threads, open > Settings > Delivery reports.
3 Select T

A delivery report will be displayed when your message has been successfully delivered. If the

recipient's phone is powered off or their number is out of service, a message will be displayed

indicating that the message failed to send.

ext message and Multimedia message, and then touch OK.

Adding an email account

If you don't know your account settings, please consult your email service provider.

Adding a personal email account

1 Open

Email.

2 Choose an email service provider or touch Others.
3 Enter you email address and password, and then touch Sign in.
4 Follow the onscreen instructions to configure your account. The system will automatically

connect to the server and check your settings.

Y

our Inbox will be displayed once the account has been set up.

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[e-mail]

Change account

or folder

Compose email

Search

Change email
settings

Messaging and Email

Adding an Exchange account

Microsoft Exchange is a corporate email management solution. Some email service providers

also provide individual and family Exchange accounts.

1 Open Email.
2 T

ouch Exchange.

3 Enter your email address, user name, and password. Touch Sign in.
4 Follow the onscreen instructions to configure your account. The system will automatically

connect to the server and verify your settings.

Your Inbox will be displayed once the account has been set up.

Sending emails

1 Open

2 T

ouch

Email.

.

3 In T

o:, enter one or more recipients.

4 Touch Cc/Bcc, From: to add Cc and Bcc recipients, and select the email account to use.

5 Enter the email subject and body. Touch

6 T

ouch

.

to add an attachment.

93

[e-mail]

Recipient

Email body

Add attachment

Send an email

Subject

Choose recipient
from contact list

Messaging and Email

Your email service provider may have an attachment size limit. If attachments exceed the

limit, you can send them in separate emails.

To save your email as a draft and send it later, touch , and then touch Save.

Replying to emails

1 Open Email.

2 Open the email you want to reply to and touch .

To reply to all recipients of the original email, touch .

3 After drafting your message, touch .

Configuring fast responses: T

ouch

responses to create or edit a fast response.

> Settings. Select an account and touch Quick

Managing emails

V

iewing emails

Open

1 On the Inbox screen, touch and select the account you want to use.
2 Open an email. Y

Email. Swipe down to refresh your inbox and download new emails.

ou can perform the following operations:

l Touch

l Choose from the options below to reply to, forward, or delete the email.

to star the email.

To delete multiple emails, go to the Inbox screen. Select a contact picture or touch

and hold an email to activate the email management interface. Select the emails you

want to delete and touch .

l Swipe left or right to read the next or previous email.

94