Huawei EGW1520A Users Manual

eSpace EGW1520 Enterprise Gateway
Product Documentation	7 Feature Description and Implementation

Step 1 User A presses the hook flash button and dials service prefixes *34# as prompted. To change the service prefix, see Changing Service Prefixes.

Step 2 The system plays an announcement, indicating that the malicious call is recorded successfully. If user A wants to continue the call, press the hook flash button again.

----End

View, download, and delete a malicious call.

Step 1 On the web management system, choose Voice > Service Manager from the navigation tree.

Step 2 Click the Service Configuration tab.

The page shown in Figure 7-118 is displayed.

Figure 7-118 Configure Service tab page (1)

Step 3 Click .

The page shown in Figure 7-119 is displayed.

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Figure 7-119 Selecting a user

Step 4 Select a user number, and click .

The page shown in Figure 7-120 is displayed.

Figure 7-120 Configure Service tab page (2)

Step 5 Click ShowRecords.

The page shown in Figure 7-121 is displayed.

You can view, download, or delete all malicious call records.

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Figure 7-121 Configure Service tab page (3)

Step 6 (Optional) Click Download Records, and download malicious call records as prompted.

Step 7 (Optional) Click Clear Records to clear call malicious call records, or click	to delete a
single record.

Step 8 Click to close the page.

----End

?.15.Anonymous Call Rejection

After a user enables the anonymous call rejection service, the EGW1520 will block all anonymous calls to the user.

Precautions

The anonymous call rejection service conflicts with some other services. For details, see Service Conflicts.

Configuring the Service

Web mode

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Before configuring a service, ensure that the service has been enabled. For details on how to enable voice services, see Enabling Voice Services.

Step 1 On the web management system, choose Voice > Service Manager from the navigation tree.

Step 2 Click the Service Configuration tab.

The page shown in Figure 7-122 is displayed.

Figure 7-122 Configure Service tab page (1)

Step 3 Click .

The page shown in Figure 7-123 is displayed.

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Figure 7-123 Selecting a user

Step 4	Select a user number.
Step 5	Click	.

The page shown in Figure 7-124 is displayed.

Figure 7-124 Configure Service tab page (2)

Step 6 Click Apply.

Figure 7-125 shows the configuration result.

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Figure 7-125 Configuration result

----End

Service prefix dialing mode

In addition to the preceding web mode, you can also dial a prefix to configure the service. For example, pick up the phone and dial default service prefix *41#. To change the service prefix, see Changing Service Prefixes.

Using the Service

Assume that user A has enabled and configured the anonymous call rejection service and that user B is an anonymous user (for example, user B enables the CLIR service). User B's calls to user A will be blocked.

Canceling the Service

Web mode

Click Cancel on the Service Configuration tab page, as shown in Figure 7-126.

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Figure 7-126 Canceling the service

Service prefix dialing mode

A user picks up the phone and dials default service prefix #41#. To change the service prefix, see Changing Service Prefixes.

?.16.Automatic Call Rejection

After a user enables and configures the automatic call rejection service, the calls from a preset number will be rejected automatically.

Precautions

The automatic call rejection service conflicts with some other services. For details, see Service Conflicts.

Configuring the Service

Web mode

Before configuring a service, ensure that the service has been enabled. For details on how to enable voice services, see Enabling Voice Services.

Step 1 On the web management system, choose Voice > Service Manager from the navigation tree.

Step 2 Click the Service Configuration tab.

The page shown in Figure 7-127 is displayed.

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Figure 7-127 Configure Service tab page (1)

Step 3 Click .

The page shown in Figure 7-128 is displayed.

Figure 7-128 Selecting a user

Step 4 Select a user number, and click .

The page shown in Figure 7-129 is displayed.

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Figure 7-129 Configure Service tab page (2)

Step 5 Click Apply.

The page shown in Figure 7-130 is displayed.

Figure 7-130 Configure Service tab page (3)

Step 6 Click , and enter a number that you want to reject.

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You can enter a complete number or the first several digits of a number in the Number text box. For example, if you enter 8100, the number 8100 and numbers that start with 8100 are rejected.

A maximum of 10 numbers can be added. The length of each number must be equal to or less than 30 characters.

When no rejected number is configured, the system saves the settings of the Automatic Call Rejection (ACR) service but does not reject the calls from any numbers.

Step 7 Click .

Figure 7-131 shows the configuration result.

Figure 7-131 Configuration result

To modify the configuration, click Configure.

----End

Service prefix dialing mode

In addition to the preceding web mode, you can also dial a prefix to configure the service.

For example, pick up the phone and dial *97*number1*number2*number3#, where number1, number2, and number3 indicate numbers that you want to reject and *97* is the default service prefix. The length of each number must be equal to or less than 27 characters. To change the service prefix, see Viewing and Changing Service Prefixes.

Using the Service

Assume that user A has enabled and configured the automatic call rejection service and user B's number is rejected. User A's phone will automatically reject calls made by user B.

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Canceling the Service

Web mode

Click Cancel on the Service Configuration tab page, as shown in Figure 7-132.

Figure 7-132 Canceling the service

Service prefix dialing mode

A user picks up the phone and dials #97# to cancel the rejection of all preset numbers.

A user picks up the phone and dials #97*number1*number2*number3#, where number1, number2, and number3 indicate numbers that the user does not want to reject any longer and #97* is the default service prefix. To change the service prefix, see Changing Service Prefixes.

?.17.Night Service

If a user configures the night service, all incoming calls at night are forwarded to the voice mailbox or a preset number.

Precautions

The night service conflicts with some other services. For details, see Service Conflicts.

Before configuring a service, ensure that the service has been enabled. For details on how to enable voice services, see Enabling Voice Services.

Configuring the Service

Step 1 On the web management system, choose Voice > Service Manager from the navigation tree.

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Step 2 Click the Service Configuration tab.

The page shown in Figure 7-133 is displayed.

Figure 7-133 Configure Service tab page (1)

Step 3 Click .

The page shown in Figure 7-134 is displayed.

Figure 7-134 Selecting a user

Step 4 Select a user number, and click .

The page shown in Figure 7-135 is displayed.

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Figure 7-135 Configure Service tab page (2)

Step 5 Click Apply.

The page shown in Figure 7-136 is displayed.

Figure 7-136 Configure Service tab page (3)

Step 6 Enter the forwarded-to number or voice mailbox prefix in the Service Number text box, and set Week Range and Time Range.

The default voice mailbox prefix is 9898 (inner mailbox) or 9899 (network mailbox). To change the voice mailbox prefix, see Viewing and Changing Service Prefixes.

Step 7 Click .

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Figure 7-137 shows the configuration result.

Figure 7-137 Configuration result

To modify service configurations, click Configure corresponding to the service.

----End

Using the Service

Assume that user A has enabled and configured the night service. User A's incoming calls at night are forwarded to the voice mailbox or a preset number.

Canceling the Service

Click Cancel on the Service Configuration tab page, as shown in Figure 7-138.

Figure 7-138 Canceling the service

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?.18.Three-Party Calling

A user in a call can invite a third party to start a three-party conversation. An EGW1520 supports a maximum of two concurrent three-party calls.

Configuring the Service

After enabling the three-party call service, users can directly use it without configuration. For details on how to enable voice services, see Enabling Voice Services.

POTS users on the EGW1520 cannot initiate three-party calls.

	If a SIP user initiates a three-party call, the audio mixing is performed on the IP phone.

Using the Service

Assume that user A who is talking with user B has the three-party call service right. The process of using the service varies according to the phone that user A uses.

1.Press an idle line key (the indicator is off), dial user C's number, and press the Send key.

2.If user C is connected (the corresponding indicator is on), press the CONF key and the related line key (connecting users A and C) to start a three-party call.

If user C is not connected, press the related line key (connecting users A and B) to continue the talk with user B.

If user B (user C) hangs up the phone during the three-party call, user A talks with user C (user B). If user A hangs up the phone during the three-party call, users B and C listen to a busy tone.

Operations vary according to IP phone model. For details, see the related IP phone user guide.

?.19.Call Pickup

After dialing the call pickup access code and the called user's number, a user can answer the call for the called user whose phone is ringing.

Configuring the Service

After enabling the call pickup service, users can directly use it without configuration. For details on how to enable voice services, see Enabling Voice Services.

Using the Service

Assume that user A has the call pickup service right.

Step 1 User C dials user B, and user B's phone rings.

Step 2 User A picks up the phone and dials *11*TN# (TN is user B's number). User B's phone stops ringing, and user A talks with user C.

In the preceding number, *11* is the default access code. To change the service prefix, see Changing Service Prefixes.

----End

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?.20.Call Barring

The call barring service limits calls to specified outer-office numbers. After the call barring service is enabled, the calls whose numbers match the restricted prefix are not accessible to the IMS or NGN.

Configuring the Service

Step 1 On the web management system, choose Voice > Service Manager from the navigation tree.

The page shown in Figure 7-139 is displayed.

Figure 7-139 Service Rights tab page (1)

Step 2 Click .

The page shown in Figure 7-140 is displayed.

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Figure 7-140 Selecting a user

Step 3 Select a user number, and click .

The page shown in Figure 7-141 is displayed.

Figure 7-141 Service Rights tab page (2)

Step 4 Select Call Barring.

The page shown in Figure 7-142 is displayed.

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Figure 7-142 Call barring

Step 5 Set outer-office numbers to which calls are blocked according to Table 7-33.

Table 7-33 Parameter description

	Parameter		Description
	All Limit		Calls are blocked to all outer-office numbers.
	Prefix Limit		Calls are blocked to certain outer-office prefixes. You can set one or more
			service prefixes. If you add service prefix 81, calls made by internal users
			to outer-office numbers starting 81 will be rejected.
			NOTE
			The call barring service limits calls to specified outer-office numbers. Calls to
			intra-office numbers, however, are not limited.
Step 6 Click		.

Figure 7-143 shows the configuration result.

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Figure 7-143 Configuration result

To modify the configuration, click .

----End

Using the Service

Assume that user A has configured the call barring service and that the restricted prefix is 88. When user A calls outer-office user C on the IMS or NGN whose number starts with 88, the call will fail.

Canceling the Service

To remove the call barring right, deselect Call Barring on the Service Rights tab page.

?.21.Voice Mailbox

After you configure the voice mailbox service, the voice mailbox can automatically answer incoming calls and ask the calling users to leave voice messages. Then the phone displays a message indicating that you have a voice message. The user can dial an access code to listen to the voice message.

Precautions

The voice mailbox service conflicts with some other services. For details, see Service Conflicts.

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An EGW1520 allows a maximum of 24 users to enable the voice mailbox service.

The maximum duration of a voice message is 30 seconds.

An EGW1520 user can leave at least one voice message. All EGW1520 users can leave 120 voice messages. When the number of voice messages reaches 120, no more voice messages are allowed. To leave new voice messages, you must delete old ones.

If the CFU service is configured for your voice mailbox, you do not need to configure the call transfer to voice message on busy (CTVMB) service and call transfer to voice mailbox on no reply (CTVMNR) service.

Configuring the Service

Web mode

Before configuring a service, ensure that the service has been enabled. For details on how to enable voice services, see Enabling Voice Services.

Step 1 On the web management system, choose Voice > Service Manager from the navigation tree.

Step 2 Click the Service Configuration tab.

The page shown in Figure 7-144 is displayed.

Figure 7-144 Configure Service tab page (1)

Step 3 Click .

The page shown in Figure 7-145 is displayed.

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Figure 7-145 Selecting a user

Step 4	Select a user number.
Step 5	Click	.

The page shown in Figure 7-146 is displayed.

Figure 7-146 Configure Service tab page (2)

Step 6 Click Apply.

The page shown in Figure 7-147 is displayed.

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Figure 7-147 Configure Service tab page (3)

Step 7 Set parameters according to Table 7-34.

Table 7-34 Parameter description

Parameter	Description
Type	Mailbox type.
		Inner: voice mailbox on the EGW1520
		Network: voice mailbox of a carrier
Password	Password for a user to retrieve messages, consisting of 4 to 8 digits.

Step 8 Click .

Figure 7-148 shows the configuration result.

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Figure 7-148 Configuration result

Step 9 When configuring the call forwarding or night service, you can set the forwarded-to number to the voice mailbox prefix. The default voice mailbox prefix is 9898 (inner mailbox) or 9899 (network mailbox). To change the voice mailbox prefix, see Viewing and Changing Service Prefixes.

For details on how to configure call forwarding services, see Call Forwarding on Busy, Call Forwarding on No Reply, and Call Forwarding Unconditional.

For details on how to configure the night service, see Night Service.

----End

Service prefix dialing mode

A user picks up the phone and configures a forwarding service. The forwarded-to number is a voice mailbox prefix 9898 or 9899. To change the service prefix, see Changing Service Prefixes.

To configure forwarding services, see Call Forwarding on Busy, Call Forwarding on No Reply, and Call Forwarding Unconditional.

When you set the forwarded-to number to a voice mailbox prefix in the night service, you can only use the web mode.

Using the Service

Assume that user A has enabled and configured the voice mailbox service. If user B is an outer-office user, the process of using the voice mailbox service is as follows:

1.User B calls user A. After listening to the message-taking voice prompt, user B takes a voice message and then presses the pound key (#).

2.User B listens to an announcement saying that the voice message is taken successfully, and then hangs up. User B can also play the recorded voice message, take a voice message again, and cancel the voice message.

3.User A finds that the phone received a new voice message and dials access code 91001 to retrieve it from the EGW1520 voice mailbox or 91002 from the carrier's voice

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mailbox. User A enters the retrieving ID (user number) and password as prompted, and presses the pound key (#). Then user A can listen to the voice message and perform other settings, such as changing the password, as prompted.

The default access codes for retrieving messages are 91001 and 91002. To change the access code, see Viewing and Changing Service Prefixes.

4.After the voice message is played, user A can delete it as prompted.

Canceling the Service

Click Cancel on the Service Configuration tab page, as shown in Figure 7-149.

Figure 7-149 Canceling the service

?.22.Fixed Mobile Convergence

The Fixed Mobile Convergence (FMC) service allows users to configure the simultaneous ringing, sequential ringing, call toggling, and voice mailbox services.

Introduction

Simultaneous ringing

Configure a mobile number as the simultaneous ringing number of a fixed-line phone. When a user receives a call, the mobile phone and the fixed-line phone ring together. The user can pick up either of the phones to answer the call.

A user can be only configured with one simultaneous ringing number.

Sequential ringing

Configure a mobile number as the sequential ringing number of a fixed-line phone. When a user receives a call, the fixed-line phone rings. If the user does not pick up the fixed-line phone for a specified period, the mobile phone rings.

A user can be only configured with one sequential ringing number.

Call toggling

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Configure a mobile number as the toggling number of a fixed-line phone. When a user is in a call, the user can release the call after toggling it to the mobile phone.

Voice mailbox

After you configure the voice mailbox service, the voice mailbox can automatically answer incoming calls and ask the calling users to leave voice messages. Then the phone displays a message indicating that you have a voice message. To listen to the voice message, dial an access code.

Precautions

The FMC service conflicts with some other services. For details, see Service Conflicts.

Configuring the Service

Before configuring a service, ensure that the service has been enabled. For details on how to enable voice services, see Enabling Voice Services.

Step 1 On the web management system, choose Voice > Service Manager from the navigation tree.

Step 2 Click the Service Configuration tab.

The page shown in Figure 7-150 is displayed.

Figure 7-150 Configure Service tab page (1)

Step 3 Click .

The page shown in Figure 7-151 is displayed.

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Figure 7-151 Selecting a user

Step 4	Select a user number.
Step 5	Click	.

The page shown in Figure 7-152 is displayed.

Figure 7-152 Configure Service tab page (2)

Step 6 Click Apply.

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Figure 7-153 Configure Service tab page (3)

Step 7 Set parameters according to Table 7-35.

Table 7-35 Parameter description

Parameter	Description
Mobile Number	Indicates the mobile number that you associate with the fixed-line
	number in the simultaneous ringing, sequential ringing, and call
	toggling services.
Simultaneous	When a user receives a call, the mobile phone and the fixed-line
Ringing	phone ring together. The user can pick up either of the phones to
	answer the call.
Sequential Ringing	If a user does not answer an incoming call for a specified period, the
	fixed-line phone stops ringing and the mobile phone starts ringing.
Call Toggling	A user can press the hook flash button and dial an access code to
	switch the call to the mobile phone.
VoiceMailBox	Allows you to set the voice mailbox information. For details, see
	Voice Mailbox.

Step 8 Click .

Figure 7-154 shows the configuration result.

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Figure 7-154 Configuration result

To modify the configuration, click Configure.

----End

Using the Service

Simultaneous ringing

Assume that user A has configured the simultaneous ringing service and user B's mobile number is the simultaneous ringing number. When user C calls user A, user A's and user B's phones ring at the same time. Both user A's and user B's phone can answer the call. When a phone is picked up, the other phone stops ringing.

Sequential ringing

Assume that user A has configured the sequential ringing service and user B's mobile number is the sequential ringing number. When user C calls user A but user A does not answer within 20 seconds, user A's phone stops ringing and user B's phone starts to ring. User B can answer the call from user C.

Call toggling

Assume that user A has configured the call toggling service and that user B is the one to whom the call is toggled. User A can exit the conversation with user C and enable user B to talk with user C. The process is as follows:

1.User A presses the hook flash button and dials default service prefix *19# after hearing a dialing tone. To change the service prefix, see Changing Service Prefixes.

2.User B's phone rings. User B picks up the phone to talk with user C and user A releases the call.

Voicemail

For details on how to configure and use the voicemail service, see Voice Mailbox.

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Canceling the Service

Click Cancel on the Service Configuration tab page, as shown in Figure 7-155.

Figure 7-155 Canceling the service

?.23.Instant Conference Call

The EGW1520 support an instance conference call that allows a maximum of six participants (including the moderator) to join. The moderator can invite other participants to join the conference.

Assigning the Conference Moderator Right

The conference moderator right is assigned by the enterprise IT administrator, and no configuration is required. For details, see Enabling Voice Services.

The moderator must be an intra-office user.

Initiating an Instance Conference Call

Step 1 Log in to the web management system. For details, see 7.7.1 Web Management.

Step 2 Enter the user name and password. (Both the initial user name and password for the moderator are the moderator's internal number.)

The page shown in Figure 7-156 is displayed.

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Figure 7-156 Conference page

You are advised to change the initial password to ensure security. To change the initial password, click Change password in Figure 7-156.

If you forget the password, contact the enterprise IT administrator to reset the password. For details, see Enabling Voice Services.

Step 3 Click .

The page shown in Figure 7-157 is displayed.

Figure 7-157 Joining a conference

Step 4 Click .

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